GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.7

Based on 769 opinions finded in 1 websites

site_photo4

Nº 240 in 339 in Worcester

CUSTOMERS TALK ABOUT DISHES WITH..chickenricesushi
Score
OpinionsNoteGoogle7693.7

comment_iconOpinions

Update: £71 order, 2 main meals were missing and I was only given a £6 refund. Portion sizes have fallen immensely - looks like a children's meal. The quality is still high though, such a shame. Wait times are very long at 1 and a half hours. The fish is also not well cut. Nonetheless, the food was fresh and delicious. The wait times are just a huge negative.

site_logo

Jae Cloete . 2024-11-02

MORE AT Google

Over focus on external orders. Service was sloooooow and staff were stressed due to the external orders. Chefs were focused on the external orders too. Selection on the conveyor was poor. Very limited selection and only 7 at night. All the customers looked fed up waiting. Building was terribly dirty, thick dust over the seating and cooking area on the ducts and pipes. Hot tap stuck on in the kitchen and lights out around the building. Strong wafts of cannabis from ventilation although not the restaurants fault, needs attention. A ruined night out and the first disappointing meal at a Yo! anywhere in the country.

site_logo

C “Craggles” S . 2024-10-29

MORE AT Google

Did we have a one off experience? Pointed out our table was dirty and waitress just wiped a small piece of tomatoe? off??? They ran out off miso soup so just the one bowl. Hardly any veg options on the belt. A lonely doughnut visited us far more than our waitress. When we arrived she didn't seat us but explained she had to walk around... which she did continually meaning we couldn't get her attention. The avacadi maki rolls should come with a magnifying glass :( The smashed cucumber should be in a ponzu sauce.... ponzu sauce read watered down soya sauce. I was ill for 3 days after visiting here but unable to say confidently it was after eating here but I suspect it was. Small portions makes it expensive

site_logo

Gary Hardy . 2024-10-18

MORE AT Google

Nice place lovely staff. only problem was the chef no gloves and eat at the same time

site_logo

Stephen Ford-Heaney . 2024-10-07

MORE AT Google

Food was delicious, and staff were lovely and super attentive, big thanks to the lady serving us (had ginger hair and tattoos, sorry I didn't get your name) who helped us with our gyoza code, and was extra lovely! Thank you for such a great trip :)

site_logo

Paige Defelice . 2024-10-05

MORE AT Google

The food was great and all looked incredible, the staff were friendly and attentive, will definitely come back.

site_logo

maddy arabel . 2024-10-04

MORE AT Google

Worst staff I have ever encountered. All food tasted strange, not fresh, one dish was sent back as the dessert seemed gone off and had to be spat out. No food on the conveyer for the hour we were there. Unclean table with left over food on condiments. Wrong orders sent to us. Unfortunately our first time here and our last!!

site_logo

Immy W . 2024-09-29

MORE AT Google

Arrived at YO Sushi today prior to making a booking beforehand to get told they couldn’t find me on the System, arrived at a table right next to the staff who eat their lunch and complain about customers annoying them throughout the duration of our stay, condiments on the table were half empty and used , was not clean in the slightest, waiter come up to us eventually to ask what we would like to order to then hear her sigh and walk off, food took ages to come out and my food arrived before my partners, which we could see the food arrival for our table was never at the same time for both of our meals it’s was every 20 minutes , was given food that we didn’t order and they forgot about the rest until I flagged down one member of staff which just said “well you don’t have any allergies so why don’t you try it” which I responded it wasn’t what we ordered and she grabbed it and walked off. staff are rude and chuck the food on the table without saying a word and can’t be bothered to be polite and have some manners, they all look like they give up with their jobs and don’t want to be their, I had to keep asking the staff when our food would be out and keeping track of money we spent as we were given wrong food and they kept getting our order wrong even though we placed it already, management is a big joke in this restaurant, food tastes very poor and not flavoured at all, definitely was packaged and not fresh, All the food tasted weird and gone off, the conveyer belt was empty ! Even though we was their for over an hour nothing was put on the conveyer which was a big disappointment, even though the restaurant was not busy and had maximum of 13 people in their including me and my partner. We travelled over an hour to get their and I will definitely not be returning from the absolute waste of time we spent here , our money was wasted and on top of that they tell you to pay and don’t provide a receipt unless you ask for one ? I took the receipt after having to ask, and to my surprise they charged VAT which was around £9. I wouldn’t even tip 1p if that optional. Disgusting customer service , food is appalling, hygiene is terrible , If you value your travel , time , and money I would go elsewhere. AVOID AT ALL COSTS. It’s not worth your stress !!! On top of that look at the dessert they show on the menu vs what I was given, which what a surprise was gone off food! I have never had to spit my food out in a restaurant!!! I told the staff member and got a half arsed apology ! What a Waste of time !

site_logo

Courtney Sheldon . 2024-09-28

MORE AT Google

We ordered take out sushi, the prices were above normal and they were very small and looked very very sad. Too much tasteless rice and poor amount of filling. Some spicy sushi had too much spices and some almost none. Overall tasted dissapointing.

site_logo

Oksana . 2024-09-28

MORE AT Google

Delicious fresh food, staff always go the extra mile. Great for those with extra sensory needs and dietary requirements too.

site_logo

Andy Davies . 2024-09-19

MORE AT Google

The food here is amazing and always is a 10/10. Based on the food alone, I would absolutely recommend this place to anybody. However the customer service that I experienced today, was not great! First all, having walked in the building, we stood waiting around for a solid 10 minutes, while several members of staff just looked at us and turned the opposite way, and walked elsewhere. I would just like to point out this was a Tuesday afternoon/evening so it was not busy at all. After being seated down, it took a really long while for anyone to come in and check on us, we had flag down the staff. Everything seems like a big effort for any member of staff that we asked. We stopped a member of staff, and I kid you not they literally sighed as we asked to order more and proceeded to roll their eyes. I’m never the one to usually to leave reviews, but the customer service that I experienced today was not at the level I expected/usually receive. But food general is great. Edit: In hindsight after thinking about it, it was just two members of staff who that attitude and I don’t want them to reflect the whole establishment. The lady with the blonde hair, short (very specific description I know 😅) was absolutely lovely and checked in on us a few times after receiving our food.

site_logo

Julia Tomasik . 2024-09-17

MORE AT Google

Amazing sushi, with a good selection available. Very easy to get carried away and make it quite an expensive meal though. Dorayaki pancakes are amazing 😋

site_logo

George Burton . 2024-09-13

MORE AT Google

It's a yo sushi. Good food and enjoyable. Staff where slow to react or attend when needed, I'd go again but it wasn't the best.

site_logo

Qwestern Velts . 2024-09-03

MORE AT Google

I tried the bottomless sushi last week and enjoyed it sooo much that came again today...and WHAT A DISAPPOINTMENT! Absolutely waste of money this time, I'm absolutely annoyed that I came a second time and I'm about to waste 60£ between the two of us. After the initial good experience I decided to come to celebrate a special occasion and this has most definitely ruined it. The variety of plates on the belts is minimal, and the belt is half empty. The variety of salmons, tuna etc that was available last time has completely disappeared. After enquiring with staff if more plates would be added and explained how different it was last week, I was just told "there is probably less staff in the kitchen".... Would definitely NOT return, very disappointing experience

site_logo

Lia Colombo . 2024-08-29

MORE AT Google

Nice, freshly prepared sushi and sashimi that you choose from a conveyor belt running in front of you! Helpful staff. A bit pricey, though.

site_logo

Jane Etherton dite Madame Thermomix . 2024-08-24

MORE AT Google

After many visits, we went for the new Bottomless Belt offer where it's all you can eat off the belt only. I can definitely say we had our money's worth. The waiter told us how much we would have spent if it were a normal day and we was surprised. Great food, friendly staff and the bottomless belt was great value for money if you have an good appetite like myself.

site_logo

Brad Raybould . 2024-08-18

MORE AT Google

Slow service and brought the incorrect order. Hardly anything on the belt. Very disappointed with this one.

site_logo

Jim Ginge . 2024-08-15

MORE AT Google

So much better service than at my last visit. And their miso soup is best!

site_logo

L Y . 2024-08-14

MORE AT Google

Great night, all you can eat Thursday. Amazing value.

site_logo

christopher lewis . 2024-08-01

MORE AT Google

Ordered via Just Eat and when the food arrived it was a total sh1t show. Driver called me to say he was outside but he wasn't, took him 25 minutes to find me after calling me. It looked like a child had prepped it. Awful presentation, no chopsticks, no soy sauce, wasabi or ginger. Absolutely awful, I called the restaurant but no answer as they were closed. I was walking past the next day so went in to give the feedback only to be met with absolute disdain and a seriously heavy sigh and eye roll by the host at me asking for a manager and then the manager was as useful as a chocolate tea pot, just said nothing he could do, not his fault and it was probably just what was left as it was close to closing time the staff probably just rushed it. ABSOLUTELY DISGUSTING LACK OF SERVICE, EMPATHY OR WILLINGNESS TO TAKE OWNERSHIP OF A PROBLEM. DO NOT ORDER.

site_logo

Daren C . 2024-07-23

MORE AT Google

My kids love sushi 🍣 so thats why we end up going going back for more abuse😂 You can guarantee to receive the worst customer service you could receive in any hospitality venue, staff potentially trained in Karens Diner 🙈

site_logo

Jason Grinnall . 2024-07-19

MORE AT Google

Food was really nice, however the waitresses were lazy and not doing enough. I had to ask for the drinks after waiting 20 minutes! Dog water. EDIT: After 2 years! Went to the Yo Sushi restaurant again and the difference was massive! the service was quick and helpful, the waitress even asked us if we have UniDays account for some discounts! Well done,

site_logo

Kacper Śliwiński . 2024-07-16

MORE AT Google

We honestly had the most amazing experience here today! Shakira took SUCH good care of us, I was a little shocked! I've been to Yo! Plenty of times in my home town and yet never received such amazing customer service before. She really is an shining example of how wonderful staff can treat their customers and a true asset to the company & team!

site_logo

Lauren Walker . 2024-07-04

MORE AT Google

Shaquile O'Neil and Eren jaeger played russian roulette with us and lost. After that, great service all round.

site_logo

Adam . 2024-07-04

MORE AT Google

Shakira and elen died in a game of russian roulette and after they died they were very helpful to us

site_logo

gillian wibbs . 2024-07-04

MORE AT Google

Was served by a young, blonde girl. She was very sweet and made our night. Shout out to her!!

site_logo

Emo doesn't die . 2024-07-03

MORE AT Google

All i can say food is okay but table and chopstick are not properly clean. I dont know if i want to go back here. Maybe for takeaways only

site_logo

Ma. Christina Ico . 2024-06-14

MORE AT Google

I like the atmosphere and enjoyed the meal!

site_logo

박순덕 (엘리) . 2024-06-05

MORE AT Google

I’ve been so many times and it’s always incredible food

site_logo

Victoria Bond . 2024-06-04

MORE AT Google

Very overpriced, £6.25 for two pieces of rice with a sliver of salmon on top , £3.25 for about 6 prawn crackers and a bit of sauce , service was terrible , no one came too ask us if we wanted drinks , the selection of food was terrible only about 5 choices on the belt , would highly recommend avoiding Worcester branch

site_logo

Steve Lothbrok . 2024-05-26

MORE AT Google

Great service,my daughter really enjoyed it for her birthday.Will definitely visit again

site_logo

Amy Whitehouse . 2024-05-12

MORE AT Google

We were super disappointed in YO sushi today in Worcester, I normally eat this sushi in Ludlow (Tesco) so we felt confident in believing that we would go for something surely good, however, the service was very bad, apart from that they have a menu with a price and We ended up paying a lot more, plus the digital menu has nothing to do with what we received, I wouldn't go again.

site_logo

A P V schrahe . 2024-04-20

MORE AT Google

I always love coming to this Yo! Sushi. Having recently been to the one in Grand Central and having a less than stellar experience, my return to Worcester was welcome. The staff were friendly, approachable and welcoming as always. When we went there was a fire in the building next door. As the high street was blocked, we waited outside the restaurant. When we finally came back in we were offered green tea on the house and given apologies, though the event was out of their control. The food was freshly prepared for us. Dishes were washed throughly before they were plated up for the conveyor belt too. I feel bad for never asking for their name, but there is one person here who almost always serves us. They wear glasses, winged eyeliner and have dyed, curly hair with a full fringe. They always greet us with a smile and make sure our experience at Yo! is the best it could be.

site_logo

Lisette-Elouise . 2024-03-25

MORE AT Google

Been here a few times and this was by far the worst experience. May I add the only thing that rescued this meal was our server, Sam. He was fantastic. The food took ages to prepare and when it arrived all 4 meals were missing toppings which we then bought out half way through our meal On a single dish to spilt ourselves between 4. The meals, poke bowls, came out in small take away boxes, black poke bowls visible in the kitchen but they were serving in cardboard takeaway bowls, which clearly had less in so no value for money, and didn’t feel like a sit down meal. It compared to a Boots take away rice lunch meal deal. Not worth £15! It wasn’t busy when we went and the kitchen staff looked miserable and uninterested. A real shame and we won’t be returning or recommending, typical chain experience sadly.

site_logo

C M . 2024-03-23

MORE AT Google

Place never has tuna sashimi available, I've gone in numberous times now and the menu is all vegan or salmon. The shelves of premade are all empty except for salmon or vegan options so obviously no one wants them. Why not just stock more of the most popular fish? Wouldn't that make you more money as a business? Only other complaint, fried chicken (karaage) was under cooked the last two times had it there. Staff are great, absolutely no complaints there. Maybe when place is rammed with unwashed students in the pjs half the year they serve their mates 1st but that's not a big deal. It's just infuriating that the one thing they do that no one else does, they never have in stock. And yes occasionally they have tuna nigiri but it's two tiny slithers of meat and costs more. Get tuna sashimi available more often and I'll make this a 5 star.

site_logo

The Duke . 2024-03-03

MORE AT Google

I have eaten at YO! a number of times and can honestly say that the food was the best I have had there, the new menu is worth having a look at

site_logo

Nick Sprang . 2024-03-02

MORE AT Google

Was lovely food & great service

site_logo

Terri Workman . 2024-02-18

MORE AT Google

A great Japanese food Experience in Worcester England

site_logo

Raj Patel . 2024-02-13

MORE AT Google

The staff were amazing 👏 They were friendly, chatty and caring. The manager was excellent 👌 a fabulous host. The food choice was delicious, thank you so much for being so lovely.

site_logo

Gwyneth Morgan . 2024-02-11

MORE AT Google

Friday lunchtime meal. Brilliant service from all the staff that served us (waiting staff and kitchen staff). Usual great food from Yo!

site_logo

RB Simon . 2024-01-26

MORE AT Google

Food was so good but just felt quite uncomfortable. As we walked in a lady (who worked there) backed away from us, as we got closer she kept walking back and was allergic to ‘fragrances’ which made us feel quite uncomfortable as she didn’t go near us. We literally had to shout across the restaurant that we had booked a table. But disappointed in that but besides that had a lovely experience! The man the gave us the bill was lovely too!

site_logo

Holly L . 2024-01-20

MORE AT Google

I came to eat here, food was to say the best, awful, kitchen staff obviously need more training, some of the language coming from the kitchen was disgusting and off putting while eating my meal. Also hearing how the kitchen staff would speak to the waitresses was appalling. Would not come back unless changes were made.

site_logo

Chris Templeman . 2024-01-14

MORE AT Google

We didn't pre book, so we took what we could get seating wise. Service was slow. Childrens bento boxes took a really long time to arrive, we'd finished our food already. Not ideal with a toddler 😕 The food was nice, and the items made to order we fresh and hot.

site_logo

Leah Griggs . 2024-01-13

MORE AT Google

Unfortunately won't be going back again for a while. Service wasn't very good. My order was messed up and no one fixed it until I had to complain. When i mentioned this wasn't what i ordered, staff was adimant i did order that food. When i didn't. If I didn't complain I would've been charged for a meal I didn't eat. Such a shame, went a a couple months ago and it was great.

site_logo

Evan . 2024-01-04

MORE AT Google

The food is good, but a little expensive. Service is always fine. The restaurant could do with a refit as it's starting to look a little shabby.

site_logo

Joe McLaren . 2023-12-29

MORE AT Google

Amazing! Catered to my needs due to my anxiety and took time to seat me somewhere quiete as I left in the requests which meant I fully enjoyed the experience, all staff are lovely and the chefs are amazing such simple and great service and calm and quiete atmosphere, not sure why people have negative reviews? Price wise you get what you pay for cooked infront of you fresh on a plate within seconds absolutely loved it thanks all the girl who served table two around 2:30pm today needs recognising she was amazing at explaining everything and making us feel welcome 😎 also do great curry’s for people who don’t like the sushi side like katsu curry etc

site_logo

R . 2023-12-10

MORE AT Google

Toilets were a disgrace. I was told to use the Ladies instead of the Disabled toilet as this toilet had a dodgy lock?! The food was poor on the conveyor. I'm sure the made to order stuff is better. The bowl covers on the belt were overused and looked dirty. Prob one dishwasher run too many, it just looked unappealing. Overpriced conveyor belt with questionable cleanliness. The children loved the novelty of the moving food but we left underwhelmed and feeling grimy.

site_logo

Aisha Begum . 2023-12-06

MORE AT Google

No complaints. Very helpful and pleasant staff. Pretty regular sushi type eatery.

site_logo

Jasmin Banks-Lee . 2023-12-04

MORE AT Google

Really disappointing experience. Came here for a quick lunch. Waited 5-10 minutes to be seated with no acknowledgement at all from the team. Waitress very officious when we were eventually seated, no apology for having to wait. Food was nice, but a lot of crab sticks and not a lot of salmon or other types of fish on the conveyor. Much less choice than if we'd ordered takeaway. To top it all off, we spent the same as we would have for a 3 course meal in Cote across the road, where the food quality, service and ambience is far superior!

site_logo

Jayne Scarman . 2023-12-04

MORE AT Google

Clearly they have no training in customer service. Staff unattentive, rude and no apology for food that never arrived but tried to charge for it. Would not recommend. Shame really as food when it did arrive albeit at different times was good.

site_logo

Jason Smith . 2023-12-02

MORE AT Google

First time ever going was a really nice experience. Chakib was especially welcoming and kind to us the moment we arrived and the food was lovely.

site_logo

Ria Scott . 2023-12-01

MORE AT Google

I like the food, but Waiting an hour To have my food (Two curries , Two Gyozas and Sushi) Prepared is simply unacceptable. And their marketing team on Instagram was rude when asked about portion sizes.

site_logo

Andrej Horníček . 2023-11-19

MORE AT Google

Made a mistake of coming there in the evening for a meal. DO NOT GET ANY RAMEN FROM THERE, not worth the price considering how nasty it taste, oversalted so you dont taste it. Teryiaki chicken ramen was bad, chicken burned, seen the chef taking pieces of chicken out and chucking them into bin then I realised it was mine when it came to me. With his bare hands! Then touching his face and playing with his phone with the same hands whole evening. THEN TOUCHING ALL FOOD WITH THOSE HANDS. Not even joking, did not wash his hands at all but handled food, salad, chicken and gyoza. Wanted to order something to forget about poor ramen but was disgusted enough to leave. Was asked how was my food when paying so I stated my remarks but all that was said was" thats a shame..".!!!!! I really rarely post reviews but this was ridiculous. Someone should audit their hygiene practices. Also, was seated in booth but it was filthy and I had to use a tissue to clean the seats or I would be sitting on crumbs

site_logo

dargisimo . 2023-11-11

MORE AT Google

I love asian food, however today I had terrible experience. Usually I am ordering sushi but today I decided to eat in. I was shocked when I saw one of the chefs (tall with beard, without gloves) playing on his phone during cooking in front of all customers, then touching his face, apron and then my food 🤦🏻‍♀️. Is this a joke? So disgusting, he should at least wash his hands before touching gyoza ,salad!!!!! I had seafood ramen: don't recommend this dish as it was extrimely salty , paid £23 and left hungry 🤮😭. Very dissapointed sorry but 1*. Its not worth it.

site_logo

Silvia Horňáková . 2023-11-10

MORE AT Google

Great food and really enjoyed it with much family. But for me it was to expensive

site_logo

Elliot “Budda” Francis-Camden . 2023-10-31

MORE AT Google

Lovely food, everything we ordered was great. Recommend using the app to order as it was very easy to scroll through the different options. Loads of veggie alternatives for almost everything.

site_logo

Laura Hughes . 2023-10-30

MORE AT Google

One of my favourite places in Worcester. I don't usually like 'factory' chains like this but they have managed to provide a great service with I interesting great food. Check out the Chicken Katsu Curry.. Amazing

site_logo

Keith Knight . 2023-10-29

MORE AT Google

Worst Ramen of my life. And a rip off :)

site_logo

Zuki . 2023-10-27

MORE AT Google

We went and ordered Yo-Fries, waited 10 mins and asked if the order had gone through, the waitress said that it had. We then waited 30 mins until the chef came over and asked us if we had place an order of Yo-Fries, we said yes and he walked away. Finally after 50 mins of waiting the Yo-Fries finally came. Terrible service, Great food

site_logo

Jessica Andrews . 2023-10-01

MORE AT Google

Good food (extremely over priced however) but entire experience let down by extremely rude, miserable and disinterested staff.

site_logo

Neon Nans . 2023-09-22

MORE AT Google

Horrible and slow service. Waited over 20 mins for to pay for the bill in a empty restaurant. Staff said they were getting the bill and forgot about us twice.

site_logo

TJDawG (TJDawG) . 2023-09-16

MORE AT Google

This place has improved so much, really pleased to go back and find such a good variety of lovely food.

site_logo

Nichola Haycock . 2023-09-13

MORE AT Google

Gutted Worcester Tesco Superstore don't do my favourite vegy spicy sushi rolls anymore! Was hoping the restaurant would do the same ones. Thess sushi rolls put sushi on the radar for me. If anyone is reading please kindly bring them back. Enjoyed the food but still gutted.

site_logo

Nikita . 2023-09-12

MORE AT Google

I went to restaurant on Saturday with my partner. His bowl arrived in 10mins, mine in around 50 mins after chasing twice. I have ordered large portion but size wasn't any different from regular. Food luckily was very nice. I had the voucher to use as a welcome to Yo! Club gift but waitress didn't want to proceed it as "it was Saturday" despite the fact on their terms and conditions there is no mention about specific dates to use it.

site_logo

Marta Witkowska . 2023-09-10

MORE AT Google

Food was lovely however portions were smaller than when we last came. The one chef with chunky braided hair working on the curry and gyozas was really rude to the servers. She was quite openly aggressive verbally and physically (slamming fridge doors shut and slamming fryer baskets around) in-front of customers, and ignoring the waiting staff when they asked for table numbers. Other than that all the other staff were lovely, especially the other chef with blonde/brown hair working on the sushi station. The one chef really ruined the atmosphere for customers and fellow staff members alike, which is a real shame as the food was top notch.

site_logo

Loyal Luna . 2023-09-05

MORE AT Google

Had a great time taking my granddaughter for her first visit to Yo! Food was fresh and very tasty and nice that the conveyor was back working with dishes circulating so you could pick and choose rather than just ordering, although toy can still do that. It was a lot of fun!

site_logo

Stuart Garfield . 2023-08-26

MORE AT Google

Didn't like it, WiFi was patchy and that was how we were told to order. Poor quality food, badly/overcooked, out of stock for what 2 of us wanted to order, questionable hygiene, miserable staff and EXPENSIVE! Never again (even though the kids love it - NO idea why)

site_logo

Liz Thomson . 2023-08-24

MORE AT Google

I had a very pleasant experience at YO Sushi today! Food was delicious, staff were welcoming and friendly and the service was quick and easy!

site_logo

Mango Amy . 2023-08-17

MORE AT Google

Went here today .Food was average . Managers came across quite rude and only one girl was polite to me . Reviews are true about the customer service received it’s not great at all . defiantly won’t be going again .

site_logo

Ms . 2023-08-14

MORE AT Google

Good menu, delicious dishes! Hard to ask for the bill. Even though it is slightly overpriced for the small portions, only 2 or 3 plates will fill you up. Decor is nice however the kitchen in the middle may seem unappetising. I wouldn’t say this is a place for dinner, yet it is a nice filling lunch.

site_logo

Scarlett . 2023-07-28

MORE AT Google

Stopped off for dinner, as the menu looked good. Was quite disappointed with the food. The portions were tiny and over priced. The katsu chicken came out quick, the chicken and rice were luke warm. The Pork Ramen had very little taste, the soup was watery. The yakisoba portion was tiny and the chicken bits were few and far between. With 3 drinks it cost £40. Disappointed! Thank god Greggs is open late in Worcester, as we left YO still hungry. Also it wouldn't hurt to dust the place ceiling is covered!

site_logo

John Baker . 2023-07-20

MORE AT Google

I went out with my sister for dinner at the Worcester Yo Sushi on the 23/06, and the food was great! I loved it.... But the staff REALLY let us down. We were ignored several times, I even raised my hand and tried ordering a drink of water through their app, which was ignored again. They were stood near the front of the store talking, I even saw a girl on her phone, I am more than sure other people eating had noticed, seeing that a man from Birthday party group had to get up to get their attention (even though there are signs saying to stay seated), and another gentleman (with presumably a date or friend) had to get up to ask for something, because he too had his hand up to call for attention. I do feel sorry for the chefs, because they were doing a great job, their food was delicious. But the waiting staff really let everything down. For how much we spent, we think it wasn't worth it, will not be going again.

site_logo

Georgie Bear . 2023-06-23

MORE AT Google

Had a voucher given to me as a gift by friends. Terms and conditions on website specifically said do not need to use whole voucher at once, so intended to make 2 separate visits on different days. Server bluntly said voucher has to be used all at once. Tried different methods on her iPad, no luck. Need to either train staff to know how to split the voucher, or update your incorrect terms and conditions on your website

site_logo

Nathan Olley . 2023-06-17

MORE AT Google

Everything was good though the tuna didn't look very fresh, I asked for another but it was still grey colored and not very appealing. Given the fact that sushi is mostly eaten raw it should at least look fresh. Altogether it was still a good experience and recommend to give it a try.😊

site_logo

Manolache Adrian . 2023-05-31

MORE AT Google

It was so fun because, it was the first time I went to a restaurant where you get your food from the conveyor belt. Hard working staff and over all great place.

site_logo

James . 2023-05-27

MORE AT Google

We found the staff very rude, they didn't check on us at all and were more interested in joking around with each other. Won't be returning to this branch and put us off Yo for the time being.

site_logo

A Best . 2023-05-27

MORE AT Google

Great food but when it was arriving as we was in a group and ordered separately we didn't know what dish was for which person!

site_logo

Andrew & Sarka . 2023-05-24

MORE AT Google

Not a very good experience. Went for my child's birthday. Spen about 30 minutes, trying to order from our phones. This didn't work, so had to get waitress to order. The food was dry tastless and bland. Certainly not worth the almost one hundred pounds, we were charged. Would not eat here again. Also every negative review has the same response from the manager.

site_logo

James Christian Edgington . 2023-05-23

MORE AT Google

It was ok but it’s expensive for ok. I’ve had better sushi from a tesco meal deal at a fraction of the cost. Portions are small too for the price.

site_logo

Ms Moo . 2023-05-07

MORE AT Google

Waste of money . I don't know how they dare called themselves Japanese restaurant with a tea which tastes like water and absolutely disgusting sushi One star just for tasty cake

site_logo

Karina Nikolaeva . 2023-05-05

MORE AT Google

Large selection of food served in timely way have given it 4 as portion were fairly small and no toilet paper in the ladies

site_logo

Cathryn Bouaouina . 2023-05-03

MORE AT Google

Visited on Monday. Concept is really good but there are still kinks that need working out. The only reason for 2 stars was mainly due to the friendly staff. The prices are quite extortionate for what you get. Ordered 2 small meals and 2 drinks (water and cola) and it cost us £20. When I use the term small to give you an idea about the size of a computer CD (see pics from other reviews) Due to a busy weekend (according to staff) they were out of stock with a lot of products. The other two issues are if you need service you need to get up and chase someone down, Ideally a little button on the corner of the table would work fantastic, to let someone know you need help as someone which mobility issues and unseen disabilities this was very frustrating and its not easy getting in/out of the booth when you need help. The other problem is its ALL do it yourself, you scan the barcode order off the site pay and it goes through to the chefs. This isn't "bad" per se, but it would be so much better and customer friendly if there was a tablet built into the table (like they do in Japan). Myself and my party really struggled finding what we wanted on a small screen briefly caused tension in the dining party as we couldn't find anything, everyone wanted to see what was going on and wanted to +/- minus items. Won't be recommending or returning anytime soon.

site_logo

Sarah D. . 2023-04-25

MORE AT Google

Staff are rude, overheard the chef complain about the food we ordered Also had to ask for Wasabi 6 times Gave it another chance after the last time we went, which was also awful, won’t be going to the Worcester one again

site_logo

Charlie Caudwell . 2023-04-19

MORE AT Google

So, food is tasty, service was nice, and I enjoy Yo! However, it's now an expensive restaurant for what you get. I would go back if it wasn't for the price to portion size.

site_logo

Alasdair Stuart . 2023-04-14

MORE AT Google

Fab food, one problem I understand cleaning tables for next people is important but when disinfectant spray was used it went all over me and my food.

site_logo

Mason Rimmer . 2023-04-11

MORE AT Google

We have used yo sushi for years prices have gone up which you expect but the portions have gone smaller alot smaller..they fluctuated we'd ordered 4 dishes the same each one had a different amount in it 3 of them hardly had anything in and the 4th one we had a full bowl when I raised this to one of the chef's they said we always use the right suggested amount but he could clearly see there was hardly anything in our bowls he agreed with me for the money I was paying for each bowl of food which was extortionate I wasn't getting my moneys worth but he said that's the way it is..Will not be revisiting yo sushi in the future

site_logo

Steven Hardwick . 2023-04-10

MORE AT Google

Food is lovely, but the portions have gotten seriously small

site_logo

Aisha Barrett . 2023-04-02

MORE AT Google

I came in the evening for a quick bite to eat, food was amazing as usual but did find cling film in 2 of the sushi dishes which I was not bothered about as that's how the sushi is kept. I let the manager know as most people would not be happy with that. She really did not seemed bothered and was sarcastic. Disappointing as the rest of her staff were very nice.

site_logo

lil nibs . 2023-03-24

MORE AT Google

Price is the only thing letting this place down. Bit cheeper and it would be an ideal restaurant. If you don't mind price then would absolutely recommend.

site_logo

Sol Fraser . 2023-03-21

MORE AT Google

Great service from the waitress, slightly slow food service but when it came it was brilliant

site_logo

jph 727 . 2023-03-17

MORE AT Google

Can’t believe the price of it now and very small. And they wonder why the place is empty. I remember when it used to jam packed. Won’t be going back again

site_logo

Karl Knowles . 2023-03-06

MORE AT Google

What atmosphere.. zero human interaction with an app based service... spent 85 pounds for 4, and we all left with an empty stomach looking for something else to eat ..

site_logo

Paul Scott . 2023-03-01

MORE AT Google

Inconsistent subpar food, paying for rice instead of fish. Every order from here is a gamble.

site_logo

Lewis Wood . 2023-02-26

MORE AT Google

This was a first experience for my family and I. The food was very tasty but we thought expensive. Staff were kind and attentive.

site_logo

Jessica Wilkes . 2023-02-26

MORE AT Google

Great place to eat great food i just didn't enjoy waiting ages between plates for my food.

site_logo

Mathew Waugh . 2023-02-23

MORE AT Google

Over an hour for a portion of chips and 2 small plates. Staff stood around not really doing anything. Very over priced and not great service. Wouldn't recommend

site_logo

William Buttle . 2023-02-11

MORE AT Google

Enjoyed the meal, after ordering a wide range of food, with its interesting tastes & textures. We all loved the salmon sashimi, the gyōzas and the beef teriyaki rice bowl best. (There were three of us.) Low score for atmosphere is a bit unfair as it was early on a cold January Wednesday evening and very quiet, with only around six diners when we arrived and only the three of us there, just before we left. Nice staff.

site_logo

DOWAP 13 . 2023-01-25

MORE AT Google

Service isn't always great to be honest.

site_logo

Nick Thompson . 2023-01-23

MORE AT Google

Being honest I have avoided this place for several months because I have always been dissatisfied with the service. Which is shame because I throughly enjoy other Yo! restaurants. I decided to try it again today and was very happy with the experience. The staff greeted me immediately and took me to a table. The two ladies who were serving me were very polite and attentive. Even got asked if I was enjoying the food which I haven’t had before. I think there’s been a change of management or a change of employees. Either way the difference is night and day. I took advantage of the three plates for £8.50 which is an excellent deal considering it’s 30 dishes from the regular menu. The only reason I didn’t give 5 stars is because I still stand by the fact that I have had better experiences at other Yo! restaurants. But this is somewhere I would now recommend and will be returning to.

site_logo

K R . 2023-01-12

MORE AT Google

Waited 30 minutes for my food before asking where my food was, they told be it would be very soon and was the top of the list, after another 20 mins we went and asked again to be told it was actually right at the bottom, people who came in after us had all of their food whilst we are still waiting, after a whole hour my food is still not here, after an hour and a bit it has finally got here, such a joke won’t dine in again, waited an hour for literally just chicken and rice which when they eventually made it took them about 2 minutes

site_logo

Ebony Kemp . 2023-01-07

MORE AT Google

Similary restaurants in West Midlands

restaurant_img
3.7

147 Opinions

location-icon97 Sidbury, Worcester, WR1 2HU, United Kingdom
outdoor_seating_357843takeaway_357843delivery_357843

Used to be a good take away and very close to me .but now is closed

restaurant_img
3.7

123 Opinions

location-icon69 St. Johns
Indian
outdoor_seating_208737takeaway_208737delivery_208737

Never a bad meal from Anaz. Their food is always delivered hot and on time or before. Having a allergy to nuts normally makes things awkward but I can order in confidence with Anaz.

restaurant_img
3.7

217 Opinions

location-icon28 New Street
British
outdoor_seating_81255takeaway_81255delivery_81255

Great pub but unfortunately run by a very unprofessional front of house team.s

restaurant_img
3.8

437 Opinions

location-icon34-36 Friar Street
British
outdoor_seating_81547takeaway_81547delivery_81547

such a giggle in here with my bestie

restaurant_img
3.6

895 Opinions

location-iconSpetchley Road
Other cuisines
outdoor_seating_81887takeaway_81887delivery_81887

Excellent food again cooked by the lovely gavin and served by sienna na who's customer service is excellent asked if we were happy during our meal, we had ultimate chicken burger and chicken tilka absolutely delicious, gteat selection of beers, lager and wine. Great daily ofders as well. A good all round sports, dog and child friendly pub love coming here always a warm welcome. Thanks to the team x