Based on 1.275 opinions finded in 5 websites
Based on 1.275 opinions finded in 5 websites
Nº 509 in 703 in South Gloucestershire
Nº 1 of 1 Japanese in South Gloucestershire
Opinions
always a lovely experience, staff are so kind and friendly! had the manager chakib serve us a couple times and always goes out of the way for us
Juno S . 2025-03-14
MORE AT Google
You can't cook, for the fifth time I got katsu curry without sauce, there are always some problems with you and you didn't give me anything to drink either, I don't greet you cordially, if a chef can't cook, he should go to work on a construction site and not push himself into the kitchen...........
Bartek Kowalski . 2025-03-13
MORE AT Google
We had such a great experience today. Food really delicious. Want to also add that Hannah did an incredible job, super friendly and welcoming, working really hard. Thank you!!
Mac King . 2025-03-13
MORE AT Google
We attended Sushi school at YO! Cribbs Causeway and it was great fun! Our Chef Chakib was fun and entertaining and we learnt how to make different types of Sushi just to eat them straight after! Will definitely book again, amazing experience!
Stefanie Weller . 2025-03-06
MORE AT Google
This was the first time my grandson had tried sushi or Japanese street food and the bentos box was a great introduction for him. He loved all of it! He kept taking my food too 😊 The Manager was really helpful and funny. Thankyou. We will definitely be coming back again.
Cara Shilson . 2025-03-02
MORE AT Google
Chakib was amazing today! You could see they were very short on staff and yet he was so friendly and helpful to me and my daughter! Thank you for a great meal today.
Louise Sheppard . 2025-02-20
MORE AT Google
Truly abysmal. In hindsight, the first red flag should have been that there was a long queue despite the restaurant being mostly empty. I can only assume this was the universe trying to save us from this dreadful restaurant. One man mainly seemed to be wandering around looking busy but actually doing nothing, while one member of waiting staff was working very hard to clear tables, get people seated and bringing out items from the kitchen. We were seated after about 25 minutes. We had initially thought it was worth waiting as we could choose just items off the belt and be out again quickly. We were scuppered in this plan as there were apparently just two savoury dishes on the belt; the seaweed salad and a salmon selection yellow (ie £9) plate. We waited for quite some time and did manage to spot two of the grey salmon plates so grabbed those instead. They had obviously been going round for a while as they were tepid/a bit warm. The tables obviously hadn’t been deep cleaned in some time. They were greasy and grimy. Rather than risk long wait times for food, we ended up deciding to leave hungry. After waiting yet again for someone to come to serve us (no one had even taken a drink order by this point), we had to just get up and leave. We had to insist upon paying the bill amidst calls of “just a moment” from the man wandering around with the iPad. I really cannot adequately express just how poor this branch is. I didn’t check the reviews as we had eaten here before and it was fine, but I really wish I had. It is truly appalling in every regard. Save your money and go literally anywhere else.
Sarah . 2025-02-18
MORE AT Google
Amazing service from Chakib. Really friendly and caring! Was under a lot of pressure from a long day being short staffed but made everyone feel relaxed and laugh a lot!
Lisa Avila . 2025-02-18
MORE AT Google
Food quality has gone down the drain ...
Gabriel Oltean . 2025-02-18
MORE AT Google
Had such a lovely time here! Came midday, was seated straight away and had a lovely attentive server! They found out we were celebrating and produced a glass of champagne each on the house! Such a lovely experience and great staff!
Niamh Bowyer . 2025-02-13
MORE AT Google
Fabulous, friendly service from Atley. Great food and bottomless sushi was fantastic value for money. Will definitely visit again.
Abigail Lee . 2025-02-06
MORE AT Google
Absolutely lovely experience. Came here on a last minute whim knowing I could eat fresh and tasty food within a quick timeframe. Chakib was a wonderful host. He recommended dishes and was able to talk me through new menu changes. He was a delight throughout and made my day.
Sarah Lewis . 2025-02-04
MORE AT Google
First visit to Yo Sushi and was really impressed with the food. The staff, especially Ellie & Chakib were friendly and helpful. As I’m new to sushi they advised on items on the menu and I had a great meal. Will definitely return.
Carole Wilson . 2025-01-31
MORE AT Google
Great service by Hannah, very lovely atmosphere and amazing food! would recommend 😊
Clohasnolife . 2025-01-30
MORE AT Google
Hannah, our server, was the absolute perfection when it comes to front of house. Hannah was personable, professional, had great knowledge of the products available and dealt with my allergy perfectly, giving confidence that she understood my needs. What an absolute credit Hannah is to Yo! I can see her progressing well in her career. Thank you Hannah!
Louy1936 . 2025-01-23
MORE AT Google
Chakib and Cadi are amazing + food was amazing
Liam Filer . 2025-01-22
MORE AT Google
We came up here week before christmas staff was amazing girls so nice came with 2 boys and my sister they enjoy it so much thank u again food so yummy xx
Kenya williams . 2025-01-22
MORE AT Google
Was a bit apprehensive at first as never tried a Japanese restaurant before but ended up being delighted, above all staff were really friendly and very attentive. We enjoyed selecting whatever looked tasty off the belt and it was all excellent quality. Whilst not the cheapest restaurant, you couldn’t get this amazing quality for less. My guide dog was made very welcome. Will definitely come again.
louisj92 . 2025-01-20
MORE AT TripAdvisor
Delivery guy was great, unfortunately just eat has dropped it's telephone support outside of online customer service, so I am unable to fully explain why I want a refund. We a large and the round container was barely half full, appalling
Maria . 2025-01-17
MORE AT Just Eat
3 months ago, I rated it 3 stars, with poor atmosphere and staffing issues. Today we went back and under the new manager, we had a fantastic time at bottomless belt Thursdays! Fantastic food, really attentive staff, chefs who were learning on the job and still produced great food...it was a great day out. Full cost was over 200 with discounts from the evening we only paid 50. Can't recommend it enough and new manager Chakib was extremely friendly and so attentive to all our questions.
Calum Rivers-Cole . 2025-01-16
MORE AT Google
Had a wonderful time in YO!!!!! sushi, super friendly staff and yummy scrummy food which made me go hohoho (rhymes with yoyoyo). Will definitely be returning whenever I crave sushi, this place is a beacon of light within cribbs causeway and to put it simply and frenchly, très agréable!
Ash Phippen . 2025-01-14
MORE AT Google
1 waiter running like a headless chicken, table not ready upon arrival. After sitting for 10 minutes, waiter comes round and says they have no seafood at all. Poor customer service and experience, would not be coming back.
Georgi Bõtšihhin . 2025-01-12
MORE AT Google
Literally the slowest most incompetent service of any Yo branch. Badly understaffed every time we visit. Whoever owns the franchise needs to be booted out.
Tim . 2025-01-11
MORE AT Google
waited an hour for a tiny bowl of lukewarm katsu curry, soft overcooked yet still rubbery chicken, hard rice and barely a teaspoon of sauce. never coming back i do not recommend
Armando Castro . 2025-01-11
MORE AT Google
One server on his own trying to cover all tables. Took ages to get a drink/ food. Lots of things not available on the menu. Left not full but having spent quite a bit of money and time. Not a good experience.
FRANK ESSANDOH . 2025-01-11
MORE AT Google
Rude and entitled manager, we will not be returning.
Jacob Swain . 2025-01-05
MORE AT Google
Nice place I like all good. Free parking .
SLV SLV . 2025-01-04
MORE AT Google
Service was awful. The wait time for a seat in an almost empty restaurant was about fifteen minutes even though there were tables free. The staff were rude and inattentive, even though it wasn’t very busy. In the time we were there, the belt items did not change once and were only edamame or desserts - most with an expired time on the top. We clarified with the staff that if we wanted sushi and the belt items then we didn’t need to order. We waited for 45 minutes for new belt items and none came. The waitress then said did we want anything and said if we wanted belt items we could just order with her. The interactions with the staff were rude and dismissive and the whole experience was genuinely the worst restaurant experience I’ve ever had.
Eve Mallon . 2024-12-27
MORE AT Google
Absolutely shocking prices. The food isn't terrible but at the price you pay, I'm sorry this is an absolute no-go. You just leave feeling robbed. There's two great izakaya in Bristol, go there for the same price.
Michael Mustillo . 2024-11-30
MORE AT Google
I waited to be seated for at least 5-10 mins even though the restaurant wasn’t busy. However, there was only 1 person on the floor, which was understandable, but why only 1?! Had to ask for water and tea again due to staff shortage. A bit pricey for food I got, especially green tea, which taste like nothing more than warm water with a bit of green tea powder
Sarat K. . 2024-11-13
MORE AT Google
Me and my family turned up without a booking on Sunday (thinking we had a booking due to good old family miscommunication LOL) and Maria the manager accommodated us and had a fabulous sense of humour and upbeat attitude even though the restaurant was manic. She was so charming and gave us great food and service. Give her a pay rise and make sure she never leaves. Even when I asked a colleague “what’s your managers name I want to write a review” she said “ That’s Maria, she’s awesome.” A complete credit to Yo! Sushi. Thank you again Maria! Opa! Xx
Sophie Smith . 2024-11-11
MORE AT Google
Fantastic meal - and great service from Atley
Pete Bains . 2024-11-10
MORE AT Google
Fantastic evening at Yo Sushi. We came for a late lunch but were informed by Atley about the evening deal, so returned for an all you can eat £30pp. Gyoza’s amazing as always and service was friendly, welcoming and genuine nice people. Atley made our evening/lunch.
emma webborn . 2024-11-07
MORE AT Google
Me and my Dad went when it was one of the bottomless belt deals on a Thursday. I love YO and have been so many times before and it never fails to amaze me how satisfied I am after every meal. I look on other reviews and get so confused when they say staff aren’t kind, as they always have been to us. They even ask you how your meals going and if you need anything. The sushi is always top quality and the mochi is really nice too. It always is pretty busy there so be sure to book in advance. Thank you YO, I’ll be back again soon ❤️. Keep being awesome!
SU . 2024-11-05
MORE AT TripAdvisor
I rarely review places online but I had the worst service I've ever had in my life today. It took ages to be seated even though half the place was empty, we were left with menus and no one came back to take a drink order. We couldn't get a single servers attention the entire time. One woman was doing absolutely nothing. In about 10 minutes she took just three payments and otherwise wandered around trying to look busy but not actually doing anything, moving at a glacial speed and looking very much like shed rather be dead than there. The other was picking up the slack from the first and having to clear multiple tables, take orders and pay and seat people running around so much you couldn't get her attention. By the time we managed to get someone's attention 20 minutes in we had to leave and I ended up only having two dishes from the conveyor and no drinks, because most of what I wanted had to be ordered. Also had bad service at the yo sushi in cabots circus (which was insane because there was only myself, my partner and a random other person in the entire place and they still couldn't be bothered to serve us and kept messing stuff up) and at the airport recently, though admittedly not as bad. Love sushi but probably won't bother with yo sushi anymore.
Bex Smith . 2024-10-19
MORE AT Google
I rarely review places but it was terrible. Worst service I've ever received anywhere. Couldn't get a single servers attention in the space of 25 minutes. No one came to even take a drink order. Only wanted a few things from the conveyor belt, everything else I'd have to order, so I ended up with only two dishes off the belt and by the time we finally got someone's attention we had to leave. One member of staff was very specifically trying to do everything she could to not do any work, walking aimlessly around the other side of the restaurant avoiding eye contact and pretending to be busy. She had a terrible attitude. The other one had to pick up her slack and was running round like a headless chicken trying to clear, seat, serve and take payments for everyone. The place was half empty or even less... But they still had a huge queue at the door because they couldn't clear the tables and couldn't manage to keep up with the people seated. After having less than good service at both Cabot's circus and the airport recently too I'm officially over yo sushi.
Bex S . 2024-10-19
MORE AT TripAdvisor
Came as opened Saturday at 11:30am. Extremely dirty. Tables had crumbs all the way round, hairs and old wasabi on the dish. I asked to be moved somewhere cleaner, but every area was the same. Felt disgusting. Won’t come here again, we left when there was no where to sit that was clean and they didn’t clean them when I said.
nikita wilton . 2024-10-12
MORE AT Google
Good communication from the courier. Would use again.
Deborah . 2024-09-27
MORE AT Just Eat
Having years ago enjoyed the all you can eat sushi we were delighted to see that the bottomless belt has returned. whilst the experience was not bad it was by no means good and at 29.99 we expected more There were only three other parties in the restaurant and I guess maybe that was the problem as the same food just kept rotating around the belt time and time again There was nothing wrong with the food. It was just very Sammy. If you like sushi rolls and salmon then this is perfect for you but in the hour that we were there the only other dishes that came were the occasional chicken Katsu and some gyoza Considering that the average dish is £6 you can easily get your moneys worth but we err not feeling inspired to return
Andrew N . 2024-09-12
MORE AT TripAdvisor
I don't go to Cribs often but when I do I treat myself to Yo!Sushi. It was pretty quiet there (all of Cribbs) tonight so it could have been easy for the staff to be complacent but the service and attention I received was to the highest standard which is what has made me leave a review. I dined alone for the main and my husband joined me to share dessert. The food was tasty as always, we got the 3 plates for £9.95 deal x2 so very reasonable too. Thanks to the team for a lovely evening, I might even be tempted to make the trip more often :)
dwysan . 2024-09-10
MORE AT Google
Disappointing bottomless sushi tonight. Great if you like fish, however as someone who is allergic to fish, I waited 45mins (half the alocated time) for non fish sushi before giving up, despite having asked the staff multiple times.
Ella Harvey . 2024-09-05
MORE AT Google
Was an excellent visit. Despite them being very busy, the staff were helpful and super friendly which was really appreciated as they helped keep our children really happy. One of the kitchen team went out of their way to quickly prepare a dish that my youngest was desperate for and helped avoid an unhappy boy! The service staff did an excellent job in difficult conditions too, they were very busy but kept on top of things and were very professional.
Mike Gough . 2024-09-02
MORE AT Google
Awful. Waited 10 minutes before even being acknowledged by a member of staff (despite her walking past 4 or 5 times, seeing us and other customers waiting to be seated, then ignoring us). Another member of staff eventually sat us down with menus. I asked for allergy info which I was told they would get, but they never returned with it. Fortunately I was able to access the information online. During the time we were there no one came to take a drink order or even spoke to us. I managed to get their attention to pay (funny that..). The woman who served us had to ask if we wanted to add a service charge to the bill - what service? Giving us a menu and taking payment? Ridiculous that staff are told to ask for this when they are too busy to offer any service. While we were there we saw another table who’d been sat just before us give up and walk out as they weren’t being served. Overpriced mediocre food and lack of service. Also, don’t bother if you’re gluten free as there’s very limited options.
Helen . 2024-08-15
MORE AT Google
We went on a Thursday for the bottomless belt. The waitress Maria, was very attentive and helpful. The food however was lacking. The same dishes travelled around the belt for the entire time we were there. There was very little variety; Cucumber/avo maki, salmon and a spicy roll. We paid £29.99 each and were left feeling underwhelmed by the lack of choice.
TABITHA KELLY . 2024-08-10
MORE AT Google
Went to the Bottomless Belt and it was amazing. Great value for money and Freddie was a lovely host too
lydia schiller . 2024-08-08
MORE AT Google
Disappointed! Visited with my wife for lunch we were seated promptly , we ordered our food together expecting it to arrive at the same time as we like to share our food and eat together unfortunately not! my wife`s came out ok about 4 minutes later mine had still not arrived so we askes where my food was and was told mine may be another 20 minuets , we explained that we wanted to have our food together and could they keep my wife's warm and come out together to which we were told they don`t have fertilities to do that but did take it back and redo my wife`s so it eventually came out together , i had the spicey seafood ramen to which there were 2 prawns cut up 2 slivers of salmon and hardly any noodles , we asked where our pots were and the waiter gave us the pot`s on the table that had already been used by other people and looked grubby we said to the waiter they have been used he just said that`s what we do , we drank out of our Fanta bottles as the glasses we were given looked dirty, we had no apology from staff , the couple next to us had to asked for clean glasses and were even asked to pay for their food while still eating we will not be returning.
wayne h . 2024-08-04
MORE AT TripAdvisor
We have always enjoyed eating at Yo Sushi here in cribbs. For such a busy restaurant the team manage it very well. I was most impressed by a team member who I believe was called Freddie, who gave us top quality customer service under continual pressure of a such a busy kitchen. The food was delicious! 5/5 stars!
Lisa Franks . 2024-08-03
MORE AT Google
Very polite and friendly staff at the cribbs causeway restaurant
Alex Speak . 2024-08-03
MORE AT Google
The food was lovely and the staff were really friendly especially the owner
Shannon Le Grange . 2024-08-01
MORE AT Google
Very slow service. Kids main meal came out after sweet pancakes and after adults main, wasnt great experience with kids patience. Had to remind kids meal couple of times as it took more than 30min, had a feeling it was forgotten. Not a great choice of drinks either, just bottled drinks for softs. No receipt provided at the end too, just the server comes with the machine and tells total amount. Wouldn’t go back.
Munisa Mirjaloliy . 2024-07-31
MORE AT Google
My visit to this restaurant was a disappointment. It was very dirty and it jumped into the eye, I was uncomfortable. The food was absolutely not compatible with the prices. The price was high and the quality of the food very bad. I was really upset about this because I was starving and after visiting this restaurant, I was completely disappointed :(
MONONOKE HIME . 2024-07-23
MORE AT Google
Lovely food, even if it is a little overpriced, but you're paying more for the experience. Staff are friendly and polite. The place could do with a deep clean. Overall a nice experience with interesting and tasty food.
Gabby Cawte . 2024-07-11
MORE AT Google
Splendid food, takes some time for plates to come out but good service by our waiter Freddie.
Juliette Doolan . 2024-07-09
MORE AT Google
Exceptional food and quality. All very clean and we were given a great and attentive service by Octavian. I went with our children and we were all served quickly and given loads of help ordering. We were also given a lot of help choosing gluten free food, it felt like nothing was a problem to ask. Thanks and I'd definitely recommend!
D Hallmark . 2024-07-06
MORE AT Google
I was very impressed about how friendly the team was and how fast they served us despite how busy it was! We visited on the 5th Saturday, and the mall was full of people. The belt one moment was full. The other got empty in a matter of seconds Well done 👏!
Helen Jones . 2024-07-06
MORE AT Google
We have been twice this month as hoped the first time was a one off but sadly not. The food is delicious if you can actually get any, but the service is so slow, it’s impossible to actually order anything and there’s a really poor selection on the belt which is very slow to be restocked. Today we were desperate to order more food but after being told by the server he would “be with us soon”, after 25 mins waiting we decided to just give up and leave it.
Rachel C . 2024-06-26
MORE AT TripAdvisor
Shocking service waiting ages for a table then when we were seated other were being served before us. Staff were useless of the whole 2 there were! Need more staff and better training.
Danielle Noon . 2024-06-22
MORE AT Google
Pretty underwhelming. Slowish service. Ordered the chicken teriyaki ramen which is to avoid. Broth had no flavour. Noodles were overcooked, mushy, chopped finely and without flavour. The flavouring of the chicken didn’t pair well with the rest of the dish. I’ve just spent 5 weeks in Japan and the Yo Sushi trying to target that authentic Japanese experience falls far short of the mark. They’ve tried to do a Konbini or convenience store offering but had run out of one of the headline items. That was the reason I went there for food in the first place. There appears to be a lack of organisation to notify customers before they sit down about availability of items. Generally overpriced and low quality as well. The food on the conveyor appeared plasticky. There were items on the conveyor that were in the menu either, they kept going round and round, I assume no one knew what they were!
Dan H . 2024-06-16
MORE AT Google
I feel sorry for the staff there. Clearly understaffed on all occasions I’ve visited. They work really hard but unfortunately you end up waiting in excess of 20 minutes just to order, then a further 30/40 minutes for food. Food quality has massively declined in recent years, portion sizes reduced, prices increased significantly. Basic Maki dishes now quite expensive. Bring back the ordering via the app! Surely it’s much easier to manage!
Rory Stuart . 2024-06-13
MORE AT Google
Totally new owner and revamped to original yo sushi instead stupid apps and out of stock or reduced menu! Foods back to normal and ginger to make! Only downside they no longer wall ashia beer! Staffing complete new staff and very friendly teams!
GoodAss . 2024-06-10
MORE AT TripAdvisor
Last time we were here (January ish) we had a better experience. This time very average. Long wait to be seated even though the place was less than half full (Tuesday 2pm). Poor selection on the belt. Expensive. Staff were fine in so far as we had any interaction with them. Lost it mojo. Shame.
drc225 . 2024-06-04
MORE AT TripAdvisor
Honestly the worst sushi we’ve ever eaten. Service was also terrible.
Edward Dearing . 2024-06-01
MORE AT Google
ordered from this restaurant well before they closed , as our delivery driver arrived at the restaurant they cancelled, could have made an effort to call us and make us aware that it was going to be cancelled 45 minutes ago when we placed the order rather than making our driver wait and then cancelling it on him , rang 3 times and no answer , so cheeky , what a load of balls won’t be wasting my time again, absolutely clueless
Louisa . 2024-05-27
MORE AT TripAdvisor
There is nothing Yo! About this particular restaurant I think the better name for it is No! Sushi. On two occasions we have come to the cribbs venue and found it to be a cluster of miserable staff and even sadder food, the atmosphere and the staff look like they are re-enacting the walking dead on ice, we had dirty utensils, dirty glasses that had to replaced for our health and safety, and no service at all, the classic dishes were no wear to be seen as are the Staff, as we leave I am disgusted by the way this place Is handled and will never be returning. Train your staff and crack a smile for once. P.s on both occasions you have run out of buns and rice.. how can you run out of rice in a sushi restaurant.
Simon Harris . 2024-05-12
MORE AT Google
Understaffed. Had to wait ages for the food and the quality was pretty poor. Feel sorry for the staff as just massively understaffed. Poor selection of dishes
Alan Spinks . 2024-05-06
MORE AT Google
Really great visit thank you. Food was great and so was the service. Everyone was really friendly.
Pollyanna W . 2024-05-04
MORE AT Google
The delivery time kept getting getting pushed back. I called the restaurant - it turns out they had prepared my order, then forgot about it so didnt tell the driver it was ready until i called ! by the time I got my order the hot item was cold and the cold item was a soggy tasteless mess !!!
Emma . 2024-05-03
MORE AT Just Eat
The lady that worked there this evening was terrible. Very unwelcoming and walked right past me to serve other customers first, even though she knew I was waiting.
Yahya Hussain . 2024-04-18
MORE AT Google
A really enjoyable meal with lots of flavour and plenty of healthy tasty alternatives to a traditional take-out.
Michael . 2024-03-09
MORE AT Just Eat
Kitchen dirty ,menus covered in food and soy sauce . It would be great if the owners visited quite embarrassing I would say !
1234bristol . 2024-03-03
MORE AT TripAdvisor
Usually I love to sushi. The staff are always busy or pretending to look busy and it always takes ages when ordering food… but I’ve become used to it and know what to expect. Today was different there was a very attentive helpful solo staff member. The kitchen wasn’t buzzing with staff but nor was the restaurant. However I always get the same dishes due to allergies and intolerances and I can say this time I don’t know if something ingredient wise has changed but I left feeling sick and with tummy cramp. Not very happy at all.
Mil Ev . 2024-03-01
MORE AT Google
This is a fantastic restaurant with some great menu items. I love sushi and the fact that you get to pick anything off of the conveyor belt is great! The staff always explain to you how to order more food as well (if there is something more specific that you want). I have been quite afew times now and have always been able to go away satisfied with my meal. Will definitely be coming back again soon.
SkylaU137 . 2024-02-25
MORE AT TripAdvisor
This was a terrible experience. I first went to Yo Sushi in London when they opened in the 90’s. This visit was so far from the original so as not to be the same place Tasteless food, expensive, dirty… so dirty I do not know how they are still open. I emailed their head office and heard nothing back, giving them a chance to explain privately so here goes.
186alistairg . 2024-02-19
MORE AT TripAdvisor
Great food, but table and work area next to us gad huge stack of dirty dishes, and generally very untidy restaurant
Richard Sharkey . 2024-02-17
MORE AT Google
Food was a bit hit or miss but our server Percy was lovely!
Breeze . 2024-02-12
MORE AT Google
Best place to eat in the mall. The katsu curry was great and my fussy wife enjoyed the vegan version. Service time and quality was splendid (special thanks to percy who looked after us) and even if it wasn't the conveyor belt had more than enough maki to keep me occupied 😂
Georgie Edwards . 2024-02-12
MORE AT Google
Went with a group of friends and we were served by Percy, very polite took our orders efficiently and was very friendly! Answered all questions we had happily. All in all a great experience
Robert P . 2024-02-11
MORE AT TripAdvisor
Rude and slow service, dont recommend.
Len T . 2024-02-07
MORE AT Google
We booked 12 Rainbows and Brownies to attend Sushi School at Yo! at Cribbs Causeway and they had a fantastic time. The sushi-chef-teacher was great with the kids, engaged them really well, and set appropriate challenges for their age and skills. The girls were encouraged to try different things, but different dietary needs were catered for with no fuss. I'd recommend it for other groups wholeheartedly.
ihaveshoos . 2024-02-04
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It took half an to deliver chips and 3 gyoza, we ordered 5! The selection on the belt was poor. Staff were polite but pretty useless. Overall terrible service, no atmosphere. Food was OK, wish I went to Itsu! It gets very boring watching sushi go round.
Jimmy . 2024-02-03
MORE AT Google
Good to see they’ve stopped using the ‘traffic light’ system for delivering food on the belt. It’s much nicer to talk to your server. Ordering via QR code is easy and you no longer have to pay before you get your food which makes you more inclined to tip. Food wasn’t piping hot but not too cool to complain. Unlimited green tea and miso soup is great.
Katy963 . 2023-12-20
MORE AT TripAdvisor
Absolutely shocking experience! We (me and my 10 yo nephew) visited Yo! Sushi on Cribbs Causeway on Friday around 2pm. We were sat very quickly and the lady explained how things work as it was our first time there. Then we were asked to wait for her to bring us chopsticks for good 15 minutes even though the place was not busy at all. When we finally started eating (food was ok, nothing wrong with it altough very expensive for what it was but I am not complaining about this as the prices are cleary shown on the menu) my nephew had asked for a glass as he was thirsty. Guess what? Another 10 minutes of waiting... Shortly after receiving the glass he spilled the water all over the table and himself (kids...) so I asked the waiter for some napkins and general help as all the water was going down on the floor and he couldn't continue eating there. Guess what again? They have never come back to us with any help or even more napkins! So the boy finished eating his sushi standing in the middle of the wet floor in his wet clothes! I was so angry that I did not order anything else apart from the first plate and I requested the bill. While the lady who met us at the entrance was wandering around pretending being busy, another staff member brought the bill but he was clearly not happy with 'the mess we made' (maybe if his colleague reacted to my help request instead of ignoring us...). I paid and stormed out of there as I was extremely angry and hungry. It was the worst customer service experience in my life and I will surely never ever go back there.
Don Dzonson . 2023-12-16
MORE AT Google
My wife and son are sushi enthusiasts, I’m not personally but was pleasantly surprised on how many alternative options there available. I opted for a katsu curry which was very enjoyable. My wife has been trying to persuade me to come for years but we will be back again. My son loved the conveyor belt picking the different colour plates. Staff was friendly but efficient with their service to ensure quick turnaround of tables if/when required.
431matt94 . 2023-12-13
MORE AT TripAdvisor
Food was good and staff very friendly and helpful.
Andy Fisher . 2023-12-02
MORE AT Google
No staff due to illness, turned away at the door.
Hartley Saunders . 2023-11-29
MORE AT Google
Alas gone are the days you could hit a buzzer to alert the staff to your queries. Now ‘forced’ to use their app/website to order your food. Which sadly has no search function so it’s a bit of a navigate. But the customer service staff were excellent on my visit and they still offer both unlimited miso soup and stick steamed rice to fill up on which is a nicety I really didn’t expect Yo! to provide. A minor caveat in of course the increased pate prices which seem to have gone up about £2 since my last visit in 2019, plus they seem to have done away with the interesting menu options for bland mediocrity but that sort of the world we live in nowadays. I still think it a decent experience you should at least try once, especially if you ever plan to visit Japan but it’s not the power house it was a decade ago.
Mike Pearce . 2023-11-20
MORE AT Google
Whilst waiting for the car to charge up we went inside the mall for an impromptu dine in . We went to YO , it is a bit pricey but nonetheless so as everything else . Attentive young lady who gave us the menu and did not wait too long . She also answered my question very honestly to what do they do with the food that is not being sold for the day . Overall , I will definitely drop by again and have a meal in here .
Carla Bugauisan . 2023-11-19
MORE AT Google
Delicious food and great service! Me and my boyfriend came here for lunch and Chakib was very welcoming and friendly! Pro tip: grab yourself some Mochi, you won’t regret it :)
Noemi N . 2023-11-08
MORE AT TripAdvisor
Wow this place has gone downhill. Out of 6 overpriced dishes, only 2 were as they should be and edible. Yo Sushi Katsu Chicken a third of its previous size but at this visit this was a relief as it was tasteless, watery rubbish. The radish on top tasted of bleach and the rice inedible. The Korean Fries were returned, to be honest it all should have been. No napkins, no forks, dirty seating and floor, minimal staff who tried to deceive me by not giving me my receipt and still charged me for the Korean Fries even though he said they would be taken off the bill. Won’t be returning
lor t . 2023-11-05
MORE AT TripAdvisor
Food was completely ruined and just eat refused to give me a refund. Will never use just eat aga. After being a loyal customer for several years and spending so much money with them.
Sarah . 2023-10-27
MORE AT Just Eat
Food was good, service so poor. Very slow and almost curt by the person wearing bandana, Poor selection on belt .
AM LONDON . 2023-10-24
MORE AT Google
Food is nice, however always tastes different to the Cardiff branch. Place is getting a bit older and grubby. I think it could do with a refurbish. But it’s nice and food is good. Service a little slow but staff are friendly. Overall good experience:)
yazmynth0mas . 2023-10-17
MORE AT TripAdvisor
delicious food, easy online order process like most places doing now, good portion, new dishes are amazing
Thu Tu . 2023-10-07
MORE AT Google
Staff friendly, salmon and tuna presented well on the dishes. The dates on top of the sushi can be confused with the prices though if you have never be there before. Great to be back picking from the belt and app. Just wish they had a call button to get the staff rather than waiting. Would come here again
Holli Mitchell . 2023-09-26
MORE AT Google
Was told wait was up to an hour, and was turning everyone away despite only a dozen people in restaurant. I waited anyway and was seated in 10 minutes. Was eventually brought a warm can of Coke. No apology or offer of alternative when I complained. Although staff cleared it away it was still on the bill at the end. Not the usual expected Yo! efficient service.
HanoisL . 2023-09-18
MORE AT TripAdvisor
Food was nice but a bit pricey, and I asked for a glass of water and the cup they gave me was dirty, so I asked for another cup and that one was also dirty. Also I think they need to make it more clear on the menu when an item is vegetarian or not, as I ordered a duck dish, not realising it was a vegetarian as it isn't really clear enough on the menu. Was very confused as to why my duck tasted nothing like duck until I reread the menu 😂. Would like to give a special shout out to Luke the waiter though, he seemed like he was the only waiter on shift and he was running around constantly the whole time. Dude needs some backup or a raise.
DinoDudeRocket . 2023-09-17
MORE AT Google
Wow! This was unexpectedly really good...not that YO! has ever had bad food, but there's usually something better elsewhere in my experience. Not today though... everything was beautiful and very delicious. I will definitely return sometime in the near future.
Rosie Fernyhough . 2023-09-17
MORE AT Google
I had a wonderful time with my new fiance. I was visiting Bristol for the week and decided to go get some sushi at Yo!, the wait wasn't long at all despite how busy it was. I had a ton of delicious dishes and was waited by a lovely staff member with a bandana, a very nice person, Percy I believe was his name, made us feel welcomed. Anything we needed was quickly brought, our water was never too empty and we enjoyed the delicious food!
Mae moncrief . 2023-09-13
MORE AT Google
Had a nice meal here, it's busy but it's just that it's popular. The staff are great and attentive, just working hard! There was one in a bandana that I talked to that complimented my pin badges, they were a hoot :) I don't usually eat this kind of food but this place has given me the urge...
Brent Milner . 2023-09-13
MORE AT Google
The rice is cooked wrong, fish is not fresh, slow service, dirty glasses.
Richard Links . 2023-09-04
MORE AT Google
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