Ye Olde London in City of London, Westminster

An unhappy experience on Easter Saturday. I took two friends from overseas here on their last day in the UK, wishing to experience traditional British fish and chips. I ordered at the bar and paid, and we waited a LONG time, maybe half an hour. Still no food, so I went to the bar and was told the kitchen was so slow that they were taking no further food orders and wouldn’t be able to serve us anytime soon. A harassed looking manager made a refund and we left without being fed. He was also having to do the same for other unhappy customers. Not a great advert for British catering! Whoever is running the pub should perhaps consider a career change?

The food here was amazing and all the staff members were very kind!

Great Pub with awesome fish & chips

Staff is warm, and very helpful. Food was good, and drinks on point

Food took 40 mins and received cold steak sandwich and chips

Decent lunchtime spot! Always great service, usually served by Andrea who is lovely and makes us feel welcome!!

We had the fish and chips, cheese burger, steak and ale pie, steak sandwich which were all amazing. Totally recommended this after your tour of St Paul Cathedral. Ask for Barry super nice and very informative.

Great little pub, friendly staff and good location! Definitely recommend 💯!

Lively atmosphere, good food, great for a lunchtime session

I’ve been visiting this pub regularly, and they’ve recently renovated the interior, which has really enhanced the atmosphere. There’s more space downstairs, along with a well-maintained pool table that has become our safe haven! The staff are also incredibly welcoming and friendly, which makes our visits even more enjoyable.

The food and drinks were delicious. Everything was made fresh and quickly. The staff were great and made sure to ask for any food allergies before we even mentioned food. Definitely recommended sitting downstairs where it's quieter and more spacious. Would come back the next time I'm in London

Cosy pub with great customer service, definitely coming back!

Great food, the burgers are👌 really friendly staff who are super helpful. And a secret garden, definitely give them a go!

Great Service, Atmosphere and theres a pool table and garden as well! The GM is very personable and attentive!

Good place for a quick lunch or after work drink

Friendly staff and food was delicious Well worth popping in after work!

I visited Ye Olde London on a Saturday for dinner, and while the atmosphere was what you'd expect from a traditional pub, the service left a lot to be desired. The woman working behind the bar was incredibly rude—every time someone ordered a drink, she let out a massive sigh, as if serving customers in a pub was an inconvenience. I also witnessed her being outright aggressive toward another table when their food order was incorrect, practically shouting at them saying it was thier fault. To top it off, she loudly instructed every new customer to go downstairs, claiming it was because the bar staff downstairs "speaks multiple languages"—which came across as bizarre and unwelcoming. Honestly, she’d be much better suited to working at Karen’s Diner, where rudeness is actually part of the experience. Overall, the poor service overshadowed what could have been a decent visit. Wouldn't return unless there’s a serious attitude adjustment.

Stumbling here by chance, we really liked the place, very atypical. We ate very well

Spacious and excellent food. Most pubs we checked out in the area are small but this place is spacious and had good seating spots. We tried their fish appetizers, sausages, and flat iron steak with peppercorn sauce. All were to our liking. Definitely recommend especially if you are new to the area. Good for family and groups. Glad to find this gem.

Absolutely stunning, staff was lovely and the food was great!

Nice pub with good food! A relaxt atmosphere, ideal to escape the bustle of the city and very kind servers! Within walking distance of St. Pauls cathedral so ideal as a lunch or dinner stop. Would definitely recommend!

Great place, Miriam did a great job despite being on her own.

I had been wanting to go for a long time, I had always marked it but I had never been given the opportunity, I was finally able to visit it and a very good experience. Good beer and great atmosphere.

Fantastic service, very friendly staff. Food was spot on 👍

Barry was fantastic. Team event was great!

Don't remember much about my time here so it must have been pretty good

We waited a long time for the food and had to find out ourselves where to get what (we placed the order through a phone app). But it tasted great, and the place is very cozy.

We actually stumbled in there - looking for a cozy pub. This turned into two evenings and we really enjoyed it. Super cool people, casual atmosphere, very good beer, the burgers are delicious and there's even a pool table in the middle. Everything very clean. All in all, a TOP restaurant.

Good pub fayre, nice beers and really really good service. We had a birthday and they looked after us really well!

If you are in London and are looking for a pub where you can eat well, Ye Old London is a perfect choice. The atmosphere is welcoming, the staff friendly and the food really tasty. I tried the burger and it was delicious: generous portions and genuine flavors with excellent beers. It is the ideal place for a break after touring the city or for a quiet evening with friends. Simply put, if you want a typical London pub with good food and a great atmosphere, Ye Old London is definitely worth a visit!

Classic English pub, close to St. Paul's Cathedral. With Green King beers, large-scale multis on tap and some local beers. (E.g. Beavertown Neck oil, Pub-food, Fish&chips, Steak&Ale Pie, pea puree, etc. Pleasant, unadulterated place sports broadcasting)

Great location and staff tried but the pub was sold out of all Sunday roast options at 5pm, and all the cask ales on the board. Food I got instead was not great (Steak and ale pie). Prices were fair for the heart of London.

Everything perfect I back for sure

Soooo nice place! Good food and even better service! It was lovely.

Lovely food snd service greatly recommended

Decent little boozer would defo visit again.

Great place for after work drink

Such a fun atmosphere and great staff.

Amazing staff!!! Coming back for sure.

Fun spot, fish & chips were good, pool table and downstairs bar is cool.

Ein authentischer toller Pub,freundliche Bedienung,leckeres gutes Essen,sehr reichlich!!Würde jederzeit wieder hingehen!!

Bar service seriously lacking. Ignored and then bar staff serving others who just arrived. Very disorganised. May be worth avoiding.

Nice place for some lunch or drinks! Staff is really nice too

Your classic London pub meal. OK fish and chips, good beer.

Qué joya de pub. Había visitado antes de muchas lunas atrás y estaba bien. ¡Qué diferencia ahora! La renovación es fantástica, la cerveza está en otro nivel y lo que un gran trabajo Andreea (Directora General) y su equipo de excelente personal están haciendo para hacer su experiencia tan cálida, acogedora y amable. Sin duda recomiendo una visita.

Very nice and good food to be with the family

everything was perfect, I ate a Sunday roast for first time and the food and the service was great.

Lovely pub near City Thameslink and St Paul's. Good range of alcohol and beer choices. Had a Downstairs with plenty of room.

Just had tea and coffee. It was packed but the helpful chap went immediately to get some milk after a misunderstanding. Very kind and courteous.

The atmosphere is quite nice, really enjoyed the food, however not so much the staff, when i walked in the young lad at the bar seemed more focused on his phone then the customers, and had quite a blunt attitude when serving.

We spent New Year's Eve in this pub, one of the few to stay open late, which is really nice. The room is very pretty, with a typically London atmosphere (sports TV, billiards). The staff is friendly and the drinks are excellent! However, we regretted the unfriendly atmosphere for a New Year's Eve party: it looked more like a classic evening. Damage ! :/

We went to this place twice during our stay in London and had a good time. The burgers we got were good and well served. The place is clean, the staff is friendly and the prices are quite honest. I can recommend it.

Can I please have the pubs email? I keep ringing to ask about potential lost property at the pub but there is never an answer.

Best IPA in London and lovely place

Arrived at 6pm and they had no food from the main menu except for the pie. Couldn't even order a bowl of chips!!!! Seriously? We left.

WARNING DO NOT SPEND MONEY AT YE OLDE LONDON! I happened upon this hell whole last night on New Year’s Eve. My group was looking for a few drinks at a bar. Upstairs seemed lively and chaotic so we headed downstairs to check out the space and the atmosphere. We were unaware that we were descending into the pits of hell. As we walked by the bar, an alarming woman ran from around the bar and positioned herself in front of me separating me from my group and preventing me from walking onward. “Do you have a reservation?!” This was spoken in a Slavik accent not as a question, but as an irritated accusation. If she simply wanted to convey that the venue was at capacity, she could have asked if we were looking for space or to just order at the bar. I’ve dealt with this type of racism before and chose to respond by ignoring her and walking past her. She followed me and my group around (again, not the first time I experienced this type of unprovoked treatment) until one of my companions turned to confront her. She knew she was wrong so she started accusing us of cussing at her. We asked to speak to a manager and she said she was (I hope not because this business is doomed with a leader like this). We decided we didn’t even want to spend our money in a place that would treat patrons this awful. As we were leaving, she followed us out as she motioned that she was calling the police on her cell (not unfamiliar to the Karen experience). On our way out the door, she instructed the two security guards at the door to not allow us back inside. They kind of rolled their eyes to assuage her demands. I looked at other reviews on Google and Yelp and all bad reviews had the same cut and paste response from the business, so I do not have any hope that concerns are seriously considered. I often book events for work in London and I will be sure to avoid Ye Olde London; also advising my colleagues at work and in my industry to do the same. I rarely write reviews for bad service but this event was so appalling that I feel compelled to warn others.

Very Rasist pub that does not take any notice of complaints made by very rude staff, same response on every complaint on this site. Clearly does not care about reviews ... customers as from what I can see on the reviews here n nothing has changed. This place is loosing so many customers. Really think they should monitor and train staff on how to treat their customers. And please don't respond with same message as it us insulting,

On the 31/12/24 I was totally disappointed with the staff of this establishment, at first I thought the so called manager from downstairs who seemed of an eastern european background was just rude and had very little social skills, but then to find that she was hiding her racist characteristics behind rudeness and trying to act like the victim is just shocking. I have never been so embarrassed to have seen this kind of behaviour first hand while my girlfriend and her sister were visiting from the U.S If this establishment is run by a brewery you should take a look at the people you are hiring as I feel this is not a representation of the British people.

The pub is a 'more traditional' style which is delightful. The staff were incredibly kind, however the service was hit and miss due to how busy it was and also the fact like most of hospitality they seriously need more staff to deal with the demand. The food we ordered was tasty and ample, however it was not as hot as it should have been. I assume due to staffing issues in getting the food from the kitchen to the tables.

Food - edible and that's the max. I didn't get poisoned. To be honest, it was very bad, we ate some of each dish. We went to eat at another pub nearby. I don't recommend eating there. Drinking beer is ok, food - leave it alone.

Very good service and atmosphere

Having lived in London for 10 years, this has been the worst lunch experience I have ever had. We came in for lunch and waited over an hour for food. In an almost absolutely empty pub! (Would say at 50/60 % capacity). We ordered at 1.45 pm and only received the food past 3pm. When the food finally came, it came cold and one of burgers, you could kill someone with the patty given how hard it was. And only 4 out of 6 plates came. We had to wait 20 min for the other two and only after we complained did they magically appear. Incredibly unprofessional staff that just offered a "it is what it is" response and vague sorrys. Several other people complained on top of us.

Having lived in London for 10 years, this has been the worst lunch experience I have ever had. We came in for lunch and waited over an hour for food. In an almost absolutely empty pub! (Would say at 50/60 % capacity). We ordered at 1.45 pm and only received the food past 3pm. When the food finally came, it came cold and one of burgers, you could kill someone with the patty given how hard it was. And only 4 out of 6 plates came. We had to wait 20 min for the other two and only after we complained did they magically appear. Incredibly unprofessional staff that just offered a "it is what it is" response and vague sorrys.

Really bad experience. No welcoming atmosphere. Customer service was none existent. Had to clear our own table. 1hr 30mins wait for food which wasn't really edible, burnt batter, awful halloumi and left a lot to be desired.

Very rich and very friendly in attention

Served by the most miserable and lethargic bar person (female) I’ve ever come across. Didn’t answer my question and was more interested in looking into her phone rather than actually serve the customer. Sad for the pub owner that this employee was so poor. Won’t bother spending my money here again.

Good food and service.Nice atmosphere.

went there for a quick drink with mate, plenty of space upstairs and downstairs, lucky not busy so been served quite quickly , clean toilets centrally located close to train station, will pop in again next time if close by

The final pub on our short crawl: we enjoyed a pint of good Guinness as the place began its close down for the evening. Met some Austrian guys at the bar who we talked to for a while - a real melting pot! Nice pub, centrally located. I would return!

Stunningly delicious food. Typical European attention, absolutely, unpleasant. For the desserts and Greene King beer I would return, without a doubt.

Waited patiently to get served, ignored by the only bar person who then made a point of serving someone who had just walked up to the bar.....the recent re-fit has left it devoid of atmosphere. Definitely a place for tourists

Cozy pub but sadly let down by nonchalant staff who see customers as infringing on their loitering about time. Slow lethargic service. So many Better pubs nearby within walking distance. Avoid this one.

Amazing food, great service and excellent ambience with a secret garden!!!

Absolutely a brilliant like an old fashioned pub . Great atmosphere, fantastic food, very friendly staff , and reasonable prices. The staff kept checking if everything was good which was very nice. We were a party of 5 people but every one had a great time.i would certainly recommend it to everybody.

Thank you Barry and Clodagh for a wonderful time!

Changed a lot since I last went there. Very loud. Lost its old world charm.

Clodagh was exceptional with her service. Food was phenomenal, pints & pours were proper, and football was all around. Glad we popped in.

Clodagh was friendly and kind. She provided excellent service. The food recommendations were great. Will return.

Barry and clodagh were amazing thank you so much!

Barry, Ruby & Clodagh were incredible and super friendly!

Nice pub close to City Thameslink, some nice local and seasonal beers. Al way good service and a smile from the staff

Great Customer service Great food

Me and my family came here for dinner yesterday, the atmosphere was amazing and the food was great, i’d definitely recommend! However the staff was not so great and could definitely do with an improvement , i was served by a lady at the bar with black hair and a gillet, she didn’t make us feel welcomed at all and she had a slight attitude which i don’t appreciate. Furthermore, the rest of the staff seemed quite moody.

Such an authentic place with lovely staff Clodagh was such a kind person. Five star place totally suggest!! 😉🤗

Great place, Authentic British food and drinks with great service!

Nice pub, just had a refit. Looks A*Mazing. Nice staff too 👍

Came here with the whole family while visiting for the England vs Ireland football match. Great sound on the tv and great picture. Really lovely barmen downstairs. Food and drinks were nice and large portions of the sandwiches were great. As we were there on a Sunday they had to close up earlier but the 2 chaps downstairs really made our night, as they let us play pool a little bit after our time, while they tidied so we could still have a few games. If we’re back in London we will definitely be back! Fair play lads and thanks again. Would recommend to all. Great atmosphere and great craic 🇮🇪

Excellent fish & chips. Very kind staff, especially thanks to Clodagh, who served us with a smile and patience.

Good place to eat something delicious, have a good beer and continue walking London

Highly recommended, great food, great service, gladly again

Not very touristy and not crowded, but it remains a typical place where you can enjoy crunchy and delicious fish and chips at a good price. Abundant dishes, excellent beer and very kind and super helpful staff

Great English Pub experience! 🍻. Fish and Chips, Steak and Ale Pie and a couple of pints. What could be better on a cool London afternoon

Cozy and nice pub with delicious food, but customer care could definitely use some improvement.

Nice atmosphere, food and selection of beers! We have been visiting yesterday evening, caring around a person with mental issues which made our journey difficult already. I would like to say a big thank you to Muskaan for the kindness, empathy and professionalism 🙏🏼✨ Keep It up 🙌🏼 From the other hand, I would suggest to the other lady working downstair to have some holiday or perhaps changing her job, as she been quite rude and unpleasant for no reasons and from the very beginning.

Lovely food and very affordable. There was a funny taste of cleaning product in a pint of peroni served in the downstairs bar but the food made up for it

Had a lovely experience here, clodagh was exceptionally helpful

Lovely post-work drink spot; Clodagh who served us was brilliant!

What a pub!!! Newly renovated. Amazing drinks, amazing food. Great staff (Henry) Pool table far too expensive, £2 a game.

Nice typical London pub not at all touristy, beautiful atmosphere. We ate two very good Pies. Advised

Nice bar, went to eat but didn't as already operating Christmas menu which was not what we were looking for. Very clean, fresh, decent service and comfortable. Had a nice drink in a good location after a visit to St Pauls.