Spaghetti House in City of London, Westminster

I’ve never given a restaurant a bad review but after this less than enjoyable dining experience I felt compelled to. After waiting too long for a server we asked for water for the table and placed our order. The server wandered off and chose to clear tables without bringing the water. After some time it was obvious no water was coming so I flagged down another server who brought water (which was never refilled btw). The food was mediocre at best. When the bill arrived there was a “ compulsory service charge” added which if the service was adequate I would have been happy to pay. This charge is not compulsory and the patrons have to be advised prior that this will be added to the bill. Do yourself a favour and avoid this place!

We were very well received Very clean Very nice atmosphere… Don’t hesitate to Add more parmesan if necessary!! And excellent pasta ☺️ Very good address Very nice restaurant

Been going to this chain for many years. Menu has changed a lot but food still good. Prices typical for the West End. Drinks specially. House wine very good at £32 a litre.

Amazing place for Italian food. The food was good. The ambience perfect and service out of this world. Going back there today 👍

Very bad service, been told to get up after deciding not to order dessert. Then the server told us that he was kidding.

For us it was a perfect end to a beautiful day in London. The weather was mild and we were able to eat outside. The waiter was funny and a bit crazy but he ironed it out with his charming manner 🤣 The food and wine were delicious and the prices were great OK

When we entered and brought to our table, they waiter ask from the start if someone had allergies. That's great service. (Not that we have allergies, but still nice.) The food tasted very good and we got it quick. - The restaurant is atmospheric, but a little bit packed. When the most tables are filled, you can't hear each other clearly. - The toilets are very clean. - Staff is very friendly and helpful. If you pay by card, you will need to hand over your card to the staff. They insert it in the pin machine and then you need to type in your pin. That looked a little weird. See the last pictures for the menu.

Fantastic food alway go hear when in London and want a fantastic italian meal

I came with my partner and we were served and looked after by the very bubbly and magnetic young gentleman named Ali. He recommended the linguine gamberi which tasted so fresh and delicious! He also suggested the Hugo cocktail which was fab!! Lovely clean place, great service! Will definitely be coming back!

Special thanks to Ali who made our stay in London even more welcoming and hospitable! What a treat! Just a heads up, they only accept card payments so keep that in mind. Thank you so much Spaghetti House!

80 pounds for a pizza, a green salad, two bottles of (33 cl) beer and a coke? come on! The restaurant claims to be "Italian". In Italy restaurants serve bread and water when guests sit down. I had to ask if I could get some bread with my salad. Cost me an extra 7 pounds... No water offered, unless you ask (and pay) for it.

The food is amazing. Garlic bread with cheese is to die for. I would never order garlic bread from most other places, but this is proper food cooked by professionals. The man who greeted and seated us is lovely. Friendly and smiling. The other staff did a good job but were a bit grumpy... maybe just having a bad day.

Had the spagetti and meatballs here the other day, and the lemonade. Both delicious the highlight was the lemon and basil sorbet! So light and refreshing. The wait staff were very attentive and welcoming

We have been to spaghetti House many times because of the food and service, both fantastic. A good menu as well. If you like pasta this is a great place to eat.

I rarely give a bad review. but wow. first, the food was really good. but we were seated in a sub basement where the curved walls wrapped overhead which at our height required us to lean over a little if seating upright. but hey, we weren't alone. but our food took over an hour to arrive. the table next to us ordered right before we did. the got their soup, additional bread, ate their main course, paid, and left before our food arrived. 2 other nearby tables (one was a group of 5) came much later than us and got their food before us. when I recognized this, I went to ask about our food. they were apologetic and said they were aware and it would just be 3 more minutes. after another 15 minutes, I went again. they apologized and said 2 more minutes. it took 10 more. the other 2 tables were now leaving, having finished. when our food came they were very apologetic and said "it's all on the house". ok, I thought, fair. but when we left we checked to make sure and they only were referring to our sodas apparently. the bill even had a 13.5% service charge even though our server never returned after taking our order and we never got refills on drinks until our food came. we were absolutely forgotten, ignored, and all that meant to them was to offer us 2 free sodas. I find that insulting.

In my opinion it’s too expensive and pastas are far away from anything that you could call Italian food!!!! Food quality is too bad ! 😡

Great food. Manager was amazing and funny

Quite expensive for what you got. The drinks are extortionate. Service good but I prefer to choose how and when to tip, not have it added to my bill with a waiter hovering. Will not return again. Once was quite enough.

We ate there 6 nights in a row during our stay in London. Trying the different dishes. All of excellent quality. The service is outstanding, young people and eager to improve the diners' experience. A special mention to Priyank for his performance and warmth. Highly recommended.

Big thank to Lucas, the dinner was marvelous and thank you so much for your kindness !

Good italian food, well priced for London. Great IPA. Good service from food staff

I had to write a review for this lovely team , we were 3 adults and 3 children btw ages 4-11 yrs. it was a trip to London from bristol , and we ended up at the speggetthi house by chance , after the weather started to pour it down . We were sat immediately on the ground floor , our phones were on there last battery life , the team kindly helped us to charge them whilst we were eating , the food was promptly and delicious and we couldn’t have had a better end to a tiring day , before we got back on the train to bristol . Would highly recommend this restaurant .

Felt compiled to leave a review as so good, waiter took 4 drinks, 4 starters and 4 mains by memory, everything was correct, food came out quickly but not too quick, quality of food was great and portion sizes were absolutely huge, price very reasonable 10 out of 10

An experience I wouldn't do again... The pizza was normal, but the dough was full of oil and cooking water. We finished it because it cost so much, a non-Italian dish... cooked so... serious.

The place is very beautiful and explained The food is very delicious and it has many branches in London Especially the arrabbiata, white spaghetti, and pizza

Great service, delicious food! 👍

Lovely little Italian restaurant in theatre district. Food was prompt and tasty. Lovely staff.

Friendly and attentive service, pasta all al dente and ready at the same time with three different dishes. Portions good. All in all recommended.

Luca was an amazing host! He guided us to the best dishes and made our dining experience exceptional. Highly recommend!

Good morning, we spent 4 days in London and by chance we came across this restaurant and what can I say it was a nice surprise, three evenings in a row we ate in this nice restaurant with nice decor, kindness of the staff and excellent food, both from the first and from the appetizers and the pizza. For us it was a great discovery and lucky to have found them. I highly recommend

Posto molto bello, il cibo è tipico italiano con le sue paste,bruschette,pizze, arancini, perfino L’ Acqua è italiana! Si può caricare il telefono e c’ è L’ aria condizionata .

Exactly what we needed after a long flight. Excellent service. (Seated immediately, asked about dietary restrictions, checked in, but not too much). Tasty food (so much garlic! I'm so happy!)

We went on 19th July so a bit late in writing this. We had a great evening, great service, Mike was great, never rushed us although they were busy, and I said I’d give a good review, just a bit late. I’ve not been there before but will be back.

The food was very tasty. The food portions were large. The service is very nice and professional. Thank you for a very nice time.

Good food in the middle of the city, small but nice.

Food was really good and took surprisingly short time to get everything from ordering on the table. Kids meal were bigger size than I have seen last week during my stay in London. We were four together, couple with two kids, one in pram, we got good seats outside like we asked for. I would give this place 5 stars but it took quite some time to get the bill compared to how quick the service to the beginning of our visit.

the staff are lovely the food was lovely and its such a cute restaurant, nothing bad to say at all would 100% reccomend to people of all ages. portions are big though but i am not complaining, they were polite respectful and kind, a lady called kiki she was very polite and kind!

Pleasant place with warm attention, good service and recommended Italian food make up an option to which it is good to return

Prohibitive prices for quite mediocre quality. The anchovy pizza was super salty and the Caesar salad was pretty poor. A place that neither was nor fa.

Food was good and the service was fast, however the waiter implied that there was chicken included in the caesar salad when there wasn’t, it was charged on the side so I had a not so nice surprise when the bill came that honestly kinda ruined the meal for me.

This place is perfect, with a great atmosphere with kindness all over the place, everyone should go to this restaurant

I had an extremely disappointing experience at this restaurant, specifically with the waiter named Priyank and the rest of the staff. Despite being open for business hours, they made it very clear that they did not want to serve us because we were Muslim. They were incredibly rude and disrespectful towards us, refusing to even acknowledge our presence and making us feel unwelcome. To make matters worse, as the restaurant was nearing closing time, they were more than willing to serve other guests who were not Muslim. This discriminatory treatment left a sour taste in my mouth and I felt completely marginalized and disrespected. The only saving grace was the waiter named Ado, who treated us with professionalism and courtesy. It was a stark contrast to the behavior of his colleagues and I truly appreciated his efforts to make us feel welcome. Overall, I would not recommend this restaurant to anyone, especially if you are a Muslim. The discriminatory and disrespectful attitude of the staff, particularly Priyank, left a lasting negative impression on me. It's a shame that such behavior is tolerated in a place that should be welcoming to all guests.

Super nice service, not so nice pasta to be an Italian. The carbonara felt weird and the girl next to our table left it too. Bolognese was not bad, but would not recommend it based on the pasta, wine is also quite expensive

I went today with my kids, brother and a causing. We had a lovely meal with spaghetti carbonara, Caesar salad with grilled chicken and Margarita Pizza Everything was delicious and big portions They have high chairs and the waiter was very helpful

basic food. expensive. cost value doesn’t make sense here.

Myself and my sister were seated outside the spaghetti house. The service was immediately very quick and we had our orders placed and drinks brought to the table, after this we were forgotten about immediately. All staff returned inside and were ot present to ask for salt/pepper/ drinks. My side order had gone cold by the time the staff had reappeared to give someone else their food. No one asked if our food was ok at all. Food tasted nice, but if sitting outside the service is awful.

I got the Mac and cheese which was really really good, my brother got the lasagna which was also great, my mom got a chicken dish which missed the mark. It lacked seasoning and was very bland. They are very careful with food allergy requests, which is much appreciated. Overall I would definitely go back, just stick to the pasta!

We arrived hungry and left without it. Everything was very good and we had a waitress who spoke Spanish, very nice.

The place is beautiful, but it is crowded inside, and the tables are small and close together. I recommend sitting outside, and there are bathrooms

Very good food! Reasonable prices

Nice little restaurant with freindly staff. Food was amazing . Would recommend this place.

A really cute restaurant. The food was very tasty and the portion was large. Very nice employees.

Very good quality authentic Italian food at a reasonable price. Very friendly and efficient staff. Card only payment and pointed out on entry. I highly reccomend this restaurant

Hands down the best Italian food I have ever had. Lasagne 5 star Spaghetti 5star Bruschetta 5star If u like Italian I would highly recommend this place. Btw Service was amazing as well.. fast, polite and very friendly..

Excellent service, with excellent quality food. Super delicious. Will come back if we come by this way again.

Great food and great welcome. Highly recommended.

Delicious pizza and top service. If we ordered the wrong thing due to a misunderstanding, we were not charged. The staff very friendly and accommodating. The pizza could be a little bigger for the price but this is London.

Amazing food. Attentive staff even on a busy Saturday evening. Found a table for 6 of us. Sharing pasta bowl is a brilliant idea.

Visited in April without reservation, 4 of us were well received. Good food but price a little high. Very pleasant server.

Delicious food with great service. The location is great, but be prepared to be squashed in the restaurant. Not a big issue though. Garlic bread with added mozzarella was delicious, highly recommend

Typical Italian food, good bruschetta as a starter and pasta cooked just right. Good Italian place for those looking for typical cuisine. Kind and courteous manager.

Too expensive for the portions that offers. Also the Caesar had no sauce at all. Very dissatisfied and disappointed. Don’t waste your time and your money. 👎🏼👎🏼👎🏼👎🏼👎🏼

Too expensive food I wouldn’t prefer it again Poor dishes

The food was absolutely amazing. Would 10/10 recommend only if you’re doing take out and getting one bill. If you want split checks, they will be completely messed up and overcharged. Also, if you want servers that will give you quality service and remember simple things like to bring you water, don’t go here. Also know that there is tap water available and you don’t have to pay extra for bottled water because they won’t offer tap water to you, you’re expected to know that. In total we got scammed $30. Again, food was amazing. Other areas need major work.

We came here without reservation and got seated immediately, although it was busy. The waiter was very friendly to me and my child. We ordered pasta from the kids menu and cacio e pepe. The pasta pomodoro was very fruity and delicious, the cacio e pepe was exactly how it should be. Both pastas were on point! Al dente. Vino was excellent and we were happy enough to order dessert, although we were pretty full. This was also a good decision as it was absolutely tasty.

We were very satisfied. The pasta is recommended. It tasted very good and was a decent portion. The service was courteous and nice.

We stopped here for dinner before a play tonight. We wanted to sit outside to eat and the staff were very apologetic that we had to pay when we ordered to do so as they have too many dine-and-dashes otherwise but we did not mind at all. We ordered the double serving of carbonara to share with a bottle of house wine and thoroughly enjoyed it all. The staff were very friendly and charming.

Good Italian food compared to others in London. Drink prices even below average, e.g. Large bottle of Acqua Panna 4.95 (May 24).

Food at then spaghetti House was great. We had the spaghetti and meatballs and other dishes for lunch. Everything was closely supervised by the owner/chef. We cannot wait to go back. I recommend it highly if you want something delicious food and friendly and cozy atmosphere.

Absolutely brilliant place to eat, very friendly on arrival. Spaghetti meatballs were amazing, great red wine too 😋 👌

Pleasant, simple dishes but that present the palate with their best Italian flavor, a Borra Moretti, to start and a Salmon to continue. Coffee to close the meal. Recommended and worth what you know.

Rude waiter and made a group of 5 pay a fake mandatory service charge of an extra £10 to the bill and would not explain how it applies to us only stating that in london the london service charge law doesn’t apply? Overall just a bit rude to us.Wouldn’t recommend:(

From the onset the experience and service was superb, warm and friendly. Food was reasonably prompt and incredibly delicious. For simple but appetising italian cuisine, you cant go wrong here.

Food was outstanding and was good for the price The service was quicker than usual and the waiter was very nice to us The interior was a bit bland I would recommend adding photos And there was a bit of a chemical smell but overall it was decent and good for the price and I would choose this over the Bella Italia

Each time I’ve come here with my sister we have been so pleased with the wonderful friendly service and the absolutely delicious food. Will definitely be coming back a third time :)

Thoroughly enjoyable meal of pizza and salad.

It's not a restaurant but a giant factory. First of all, be patient because the servers are in no rush to seat you. Although several tables were free, we waited a long time (around 25 minutes) in the cold before we were finally told that we could go in. Icy welcome, questionable hygiene and mediocre service. We had two dishes including a plate of spaghetti pomodoro with pasta which was cold and a tomato sauce which was obviously industrial. In addition, we had a chicken Milanese which had no seasoning and the fries were cold, frozen, soft and not a single hint of salt. To summarize, the dishes were bland and flavorless. We still waited around 30 minutes to be served and this is the result… After paying, no goodbye from the employees and the atmosphere remains as cold as ever. Very bad experience!

Our regular place when were in the area for lunch, superb service, lovely food great wine and so reasonable for central london

Impeccable service, they accommodate special requests flawlessly. The ambiance is cozy and inviting, and it's conveniently located. And let's not forget the star of the show: the food is absolutely delicious. A must-visit for any Italian cuisine lover! Highly Recommend.

I don't want to badmouth a business, I will never go to that business again, but we went for a trip to London with my daughters, it was raining outside, they told me to wait for 5 minutes outside, harshly and we waited for 15 minutes, and finally we entered the restaurant and my daughter was sitting at the table to prepare it and I took my daughter to a table. The employee pushed my daughter with his elbow and put the plate on table. My daughter is 17 years old. I was shocked. They had very rude staff and we asked for spaghetti. Oh my god, it was the worst spaghetti I have ever eaten in my life. Look, I would never lie about this. I have been to many restaurants. This was the first time I experienced something like this and I wanted to write about it. Be careful, they took it from us, they took the service fee except the fee, your business does not deserve anything, know this, rude business and people👎🏻👎🏻👎🏻

Terrible:( I was here this week with my dad because we didn’t know where to eat. When we came in we were seated at a place we didn’t enjoy so we asked to switch but the waitress said no rudely. While waiting for the food (Carbonara and a burger) the chefs were constantly loudly arguing also we didn’t get any positive vibes from the other people working there. Sooner we got the food that looked really poor. The carbonara that wasn’t even a real carbonara and the bacon was pretty hard also greasy. and the burger was just dry and poor. No questions about if we enjoyed it or anything like that. So whould not say the extra 13.5% bill is worth it.. Do not recommend!!

I found this restaurant a bit poor! Came with a group of friends and i ordered a burger but it's a bit boring just chips and standard burger. Burger King can do a better job than this! Another thing Always always check your bill before payment as they over charge me and my friends thinking the waitress get away with it if we haven't check the bill !!! Think we are a tourists ! Rip-off!!! Will not go back again!!!

So far the best pasta restaurant. There bolognaise was on point!

Good, enough portion, nice service, that's all you need for lunch.

The food was delicious with excellent pasta and desserts. The staff were very friendly and helpful and the service was fast. Great choice and would highly recommend.

Worst restaurant experience ever. We (2 persons) order one tiny appetizer and two pizzas at 17:00. The appetizer arrives at 17:05, so far so good. At 18:00, we were still waiting for the two pizzas. No apologies, nothing. They even made us pay the little we’d consumed. An absolute disgrace, from start to finish. Never go there, ever.

Excellent food, but need more staff on peak hours.

Excellent Spaghetti House Restaurant.

I thought the food was very good and fair value

You get what you pay for. The staff wasn’t pleasant, you’d think he was forced to come in.

The lady who served us did not say hello , no smile, only three of us got our meals. So I had to wait , she told me that I said I share my wife , well no one else heard me say that on my table. She was very rude and looked like she did not want to be there. With service like that shame she was.

Decent food , quick and efficient

A reasonable Italian option if you are around in the area. Not too many options on the Menu but a place for pizza and pasta. Pastas tasted good. :)

Great little spot, takes some time to get served but worth the wit. Gluten free pasta available

We didn’t have a booking but were seated within 5 minutes. I got the bolognese and it was one of the best I’ve had. My husband got the carbonara and said it was really tasty. I’d recommend you do yourself a favor and visit if you’re in the area. It has a very nice atmosphere.

The food is delicious. The waitetress Luz is very nice.

Lovely meal in a nice resturant only disappointment was nit accepting cash

Really good food. Reasonably fast service. Decor maybe a bit soulless, as most of the tables are in the basement. Good WiFi though.

Pasta was not cooked fully thought. Pizza was covered in an excess amount of oil. They also do not mention that there is a MANDATORY service charge that cannot be taken off. Be warned

We had a terrible experience at this restaurant! The staff were rude and unhelpful, and the food tasted terrible. I do not recommend visiting or trying this restaurant. We had some fries and a small amount of pasta with ketchup dressing to mask the taste.