Yates's in Liverpool

We have visited many Yates bars across the country This is the worst ever In fact, it's probably the worst experience ever It started by ordering the food Lasagne was one Mixed grill was the other We ordered from the app I clearly ordered medium, it came well done that's been polite, chips were burned, and the Lasagne was overcooked. Now that was bad However, the drinks, the worst ever service, ordered from the app Over 20 minutes to get the drinks A woman was refunded her money as she waited so long A young girl who was working Smashed a glass, didn't sweep it up, just kicked the pieces under where she was standing, never made any attempt to sweep it up The tables weren't cleaned so I went to the bar and asked for a cloth at this the young man came and wiped the table The cleanliness was shocking The one bonus was the drinks When they finally came was nice But rather than risk ordering from the app we ordered from the bar I couldn't recommend this place at all In fact, I'd say avoid it

Typical British food for me, great food even if a colleague had to wait a long time and his steak was raw, but the toilets are catastrophic, so I haven't seen several used condoms in the toilet here myself

Come for tea after work, ordered our food which come out quickly (starters come with mains even tho we’d ordered them as starters) but we’re still waiting for drinks. Asked the guy who brought our food to follow up where our drinks were. Still waiting 45 mins later after we’d ate… went back down again to ask for our drinks and still didn’t receive them. Won’t be back🙃

Chose off the Christmas menu if this is Christmas roll on January burnt sausages, flat Yorkshire pudding, and mash potatoe you could cut a knife and fork and gravy don't go there.

Nope do not go here. Ordered drinks via app, did not receive, went to bar, bar had no confirmation. Showed receipt, started making drinks with absolutely no apologies.

Been for lunch with a friend to meet his sisters for the first time food was lovely and friendly staff

Reasonable to eat and drink. Would reccomend.

Not been for a while. It looks like they have tidied up there. The staff on the day were spot on. Not sure what it's like of an evening.

Well don’t like looking at tables to old food on them we have been in there for 2 hours and the tables still full of empty plates and glasses disgusting

My twin brother and I were pub and bar hopping around this part of the city when we decided to drop by Yates,been here before on many occasions, always had a good time and so it proved on our latest visit to here. A great looking bar housed in a cool looking building, wonderful decor and furnishings, an eye catching serving bar, big screens to enjoy the sport and plenty of seating options spread throughout this bar, its just a really good bar to unwind in . We were here on a cold and rainy November night, bar was busy with a great atmosphere, welcome was warm by the barmaid,we ordered a Strongbow cider each ,these were served in excellent condition being iced cold and sparkling, we grabbed a table were we chilled out and soaked up the great vibe in this busy and popular bar while we sipped our ciders. Cider here was really good, so refreshing, so tasty, it was just so good being in such a lovely bar enjoying a delicious cider and sat with my twin brother. We really enjoyed our ciders in here before we moved on and although our visit was only fleeting as on every other visit to Yates we had a great time. Yates is easy to locate along and on Queens Square. Opening hours are; Monday to Sunday,open from 9am. Well worth checking out if you're in the area.

Went in here for lunch with family , the food is terrible !!! How they can serve it up is beyond me , The staff were pleasant enough and the wine was ok ! Not many people in there and I can understand why , Just go somewhere else if you want to eat !!!

Food is very nice here you can order and pay with my pub app saves queuing at the bar

Updated: have been in two times recently and want to update the review. Tap drinks are still awful, if you must order, make it a bottled beer. Morning clientele are awful. There is always an annoying lad going around annoying people, shouting loudly at the fruit machine, trying to annoy customers, and getting sick in the disabled jacks in the main bar with the door open (literally feet from customers trying to eat the not terrible/not great breakfast) .... staff do nothing to stop him, he is a pest. I assume they aren't paid enough to deal with him, or owns the place. Previous review: It's the Yates experience. Staff are very nice food is cheap and you get exactly what you pay for. Cocktails are fun but the beer, no matter which tap, is always poor.

Went for a drink with my daughter after shopping. Very good atmosphere and service

Pub was OK with good choice of drinks.. tables wasn't wiped and very sticky but did look like there wasn't enough staff..

Came in for lunch on way back from the museum. Nice interior and caters well for kids with colouring for them to do. Easy to order from the table and food selection is good and came out quickly. Only paid about £30 for a lunch for three people which is very reasonable. Food was good too.

Went for two for £20 I had fish and chips which was overcooked and dry with dry chips, my son had a cheese and bacon burger, we asked for no sauce on the burger and it came with sauce which he scraped off. The burger was dry and overcooked, the buns were black and burnt on the inside. We opted for waffles as an extra which were Rock hard and overdone. All this and we waited for 45 minutes, there was hardly anyone in there...not impressed, if I'd had time Iwe would have left the food and asked for a refund.

Believe it's ok. Was only going past so can't really comment looked very busy

Ok not to bad need to work on service not staffs fault , just not enough staff.

A nice atmosphere wine ok disappointed with meal been left out and arrived cold shame mot I think 👨‍🍳 fault but delivery to table

La comida es excelente, muy buena y sorprendentemente barata. Buena selección de bebidas, que Brixton es encantador! Muy contento con el servicio también, buenas vibraciones positivas de todo el personal

Great service from Clare. Great atmosphere, food.

Came with climbing society let us book a function room, josh was very welcoming and helpful

Visited today Served by Ste also had food bought by Clare good service from all and the food from the kitchen team was great. Nice atmosphere & sports showing. All in all great venue for reasonably priced food and drink

Great pub , good friendly service

Great place, £5 pints. Lovely beer garden. Staff is good and sees you at the bar - not a long wait time.

Booked a table for F1 Qualifying. I was an hour late and my friends didn't make it. The barman turned the sound up for me. I spent the deposit on food. Came back later in the evening to watch the boxing. The same amazing barman was still going. They turned the sound on for us before they left. Good place to watch sport.

Excelente servicio de la joven Clare. Me gustó especialmente los hongos que el nuevo chef Ed aparentemente está cocinando de manera diferente 😁

Popped in today for lunch today with my mum after a bit of shopping to get out of the rain and wow what a deal they have on food 2 starters and 2 mains and 2 drinks for £20 great value and our waitress Clare was very chatty and looked after us. Next time we’re in Liverpool we will be back

Lovely place. Good food and surroundings. Went to toilet before leaving to find around 15 kids (male and female) congregated in the ladies toilets and most of them didn't look old enough. They were vaping and had blocked every single toilet with toilet roll. Walked out in disgust after spending £40 on food and drink and not being able to use a toilet. Thr bar staff simply said "nothing I can do about it" with a shrug. As a visitor to this city, I won't be returning to Yates.

Visit yates with a group to watch the football and have a few drinks, loved the place! Ended up having some food too and made the most out off the 2-4-1 cocktails! Staff very helpful and friendly definitely will be back again!

Had a lovely time in Yates, was there for a family meal and the service from Amy and James was incredible. The food was delicious even asked for the chefs name so hats off to Owen for some tasty food. Would 100% come again.

Had lovely evening meal lasagna and burger. Great deal burger comes with free drink. Quick service and food hot.

Came in to play pool and get some small plates , was served by Amy service made me feel welcome and we enjoyed some food while playing .

Came in for breakfast after a suit fitting for a wedding so quite a large group. Ordered food on the app to be told quite rudely at the bar after getting a drink they don't bring anything upstairs. Quite embarrassing situation for everyone as we had to split up the large group we had onto three tables downstairs then change all the orders to new tables. Breakfast turned up dry as if it had been sat under the halogen lamp for a long time.

The food is good but the service is horrible, the tables were dirty and we asked the waiter to clean them and he refused .

Lovely menu coud have roast dinner on lol

Just had my tea here and it's was really bad the food was edible but wouldn't eat here again I had to leave in a hurry as I was feeling unwell luckily made it home before I was physically sick don't bother eating here eat elsewhere

Meal was poor they gave you your food then made us wait 10mins before telling us we had to get our own cutlery and condiments and was dead as a dodo and played nfl on all the screens

Amazing service from Clare! Will definitely be back !

Very expensive.. food wasn't great at all

First visit to Yates and Liverpool. Clare was really helpful and the drinks and food were served quickly and efficiently. Really good first visit, will definitely return. Always good to have friendly staff on first encounter. Well done Clare

Came in for food and afew cocktails was served by Amy . Food was really tasty and filling and lovey cocktails on a 2 for 1 deal . Service was very warming Will definetely be back !

We were served by Clare who was friendly, professional and just wonderful. Really nice food for a really reasonable price

Clare was a wonderful host. Nothing was a problem.

Good value drinks and food, disgusting toilets upstairs,urine all over the floor.not nice.kind of puts you off the place.

Great service, amazing food and cocktails, friendly staff!!

All round atmosphere is lovely, nice & friendly staff, but me and my boyfriend decided to enjoy our pints outside in the beer garden, next minute there’s a rat crawling underneath our feet, absolutely horrified! Shame as we were thinking about coning back for food the next day, think we’ll give it a miss. The pub itself is 4/5 stars but the rat situation completely changed our view on this place.

Came in today for a quick bite to eat and gotta say the food was lovely and amazing service by Chloe! She is a lovely polite young lady who gave amazing customer service, nothing was too much trouble for her, thank you Chloe will definitely return ❤️

Toilets are absolutely minging. All blocked, stinks.

great food and thanks to Claire for looking after us on our honeymoon visit

Dropped in on way home liked this place 😁

Visiting from out of the area and stumbled across Yates. Regardless of which part of the country I’ve found myself in, I’ve always found a decent meal in a Yates. I had a lovely full English, hot, tasty and great value for similar in the area. Great service by Wade on the bar and delicious food created by chef Claire. We will definitely be visiting again.

Food was great and very reasonably priced, staff were excellent and the place has a cool vibe to it.

Great place. Served by Chloe who was lovely and very helpful!

My wife and I have made several visits to this bar,and find the staff are welcoming and friendly,we have been served by a young lady called Chloe on quiet a few occasions,she was so helpful and has a fantastic knowledge of the drinks and food available,we only wanted a few drinks and nothing was too much trouble for her,we will visit again soon and hopefully be served once again by the wonderful Chloe.

Was in Yates Queen Square yesterday and served by Chloe. Had excellent service by her. Her knowledge of drinks was very good. Would definitely recommend a visit.

Had a lovely pint while all the chaos was going on outside. Great service by Chloe despite everything going on and the wrestling upstairs sounded electric.

Didn't think the food would be great but infact it was really nice and well prepared service lacked speed but more than made up 4 that with the food

The place and the staff where very nice, even most of the food but the veggie burger how ever was like a hockey puck. It was rock hard.

Food was terrible not what we ordered and they tried to talk there way out of it, definitely won’t eat there again

First time visiting Yates bar for breakfast . Had a full English was great service could've been a little bit quicker though. .

Average experience here. Came on a Thursday night which was relatively quiet. Wait times for food were tolerable at best and the burger really wasn't up to much. Had to go up to the bar after waiting for 30 mins once we finished our food and ask for our table to be cleared and that we were ready for dessert. Dessert was about on par. Suppose it's a case of "you get what you pay for". Did this on the 2 for £20 deal but wouldn't pay more for it. Needs improvement.

A quiet morning in Yates but the staff were welcoming and very helpful. We'll be back

Didn't eat, but we drank, oh did we drink

Went for a lunch. Had the new menu. Jacket with chilli and nachos. Very nice. Recommended. Service was nice. Staff were friendly.

This was a fantastic pub for drinking, located in a top notch location right in Liverpool city centre! The sports bar theme has fancy lights and the usual decorations, counter is well-presented too. I really appreciated the leather seating and grabbed a Coors, using a clean round table!

Great place in the centre of town served by Clare who was great 👍

Clare was love and attentive. Food order was taken and delivered to table in quick time. Food was hot and enjoyable. If ever back in Liverpool worth a visit

Great place, made to feel welcome by Clare and the staff. Good pint and a smiley face, what more do you want.

Good staff nice and clean and a good pint shout out to Clare she was great had a few beers in here before we went to a gig ………..

The Diet Coke was flat a bit like the atmosphere. But Claire saved the day and single handley made the Liverpool Yates bearable.

I don't drink but always pop in for a lime and soda while waiting for the bus. Everyones always dead nice and polite

Nothing bad to say about the staff (they were nice and helpful) - but they’ve clearly been instructed by the greedy owner to use corporate charging banks if you ask to charge your mobile phone. £6 it cost does it have its own power station? 🤡 corporate greed over customer service. Didn’t have breakfast here and was another sting in the wallet after breaking down near Liverpool.

Had a lovely breakfast and was served by a lovely gentleman called Wade. Very good value for money.

Great Breakfast well presented drink price's reasonable priced

This place had my head messed up. Looks like a normal pub good fun music cocktails however, The food here is next level..like a 5 star Michelin but in pub grub. We had 3 plates of wings. Unreal. I had the mac bbq burger. Honestly best burger I've even had. Staff are great. And the pints on draft are fresh unlike a few places around the ares. Highly recommended.

Handy if you want a bus .station just at entrance never seen anyone eating here ?

My son and his friends sat upstairs ordered food to be told can they sit down stairs but they preffered upstairs with less crowd as my son suffers from PTSD anyway they was told when food is ready they will have to come downstairs to get it them selves and to bring down there plates once finished they never brought there plates back down and shouldnt be expected i would of left them myself what happened to friendly customer service your paid to do a job dont expect customers to do your job for you

Super friendly service, great atmosphere. Will be returning again

The chicken and bacon club was lovely, Clare who served us was very helpful and had a lovely manner. Well done Clare you made us feel very welcome .

Drinks only, good atmosphere and music

Menus were covered in food and drink, they hadn't been wiped in weeks.. we ordered online.. drinks and food came out quick but the service was just putting the drinks and food on the table.. no check back.. the mac and cheese had a burnt lump in it.. chips were warm, steak was OK.. burger was dry, onion rings were not cooked to order.. then to top it off the local tea leaf came in with a carrier bag of "freshly stolen perfume".. his words not mine..

very friendly staff, pub clean, nice food 80s background music was brilliant to

Visited because trains were on strike. We had a weekend break celebrating my niece's 40th birthday. Excellent choice of ales. Bright and airy. Loved the upstairs. Great sports venue. Prices are very reasonable.

The food is delicious and the beer is also delicious. There are several TV monitors, so it's great to watch soccer. But you can drink alcohol until business closes, but what about food after 8? It doesn't seem to work. I ordered food at 7:40, but I tried to order additional chicken wings at 8:40, but they said the food was finished. The food is delicious and the beer is delicious. There are many TV monitors, so it's great to watch soccer. But alcohol is available until the end of business, but I don't think the food is after 8 o'clock. I ordered food at 7:40, but I was going to order additional chicken wings at 8:40, but the food was over.

Mixed grill x2 both was really bad. The meats were all dried out and hard. Food not eaten - explained to manger James Nichols about the food and he was not a sorry and said to leave a review. What kind of manger training is that!! Next table were Vaping through out and the manager allowed it, he never said a word. Absolutely discussing food and poor service for managers response to this problem. Will be notifying head office. Waste money! Thank you ‘not’ to James Nichols the so called manager that does not care the food was poor and dried out/hard. Do not eat in this Yates in Liverpool

Not eaten, but the food seen looks good. Great atmosphere

Atmosphere is fantastic. Best guinness in liverpool, from a fellow Irish man.

Trains was cancelled so went in. Yates no problem getting a seat and a good meal so pleased we did good food and service

Quick drink in here . Looked a lovely place great vibe . Would have ordered food but was told it was 1 hour wait .

Decent place with good atmosphere. Very Nice staff

We were totally disappointed after we got here: zero efforts in customer service (no please / thank you or even a simple hello), food was ok but some of the burgers have been served cold (melted cheese came as cold slices). With all of the other positive reviews in place we expected more. Probably besser to quickly neck a drink and go to a nicer place.

A quite allright place. Nothing fancy when it comes to food, good selection of beers. We watched football, but the constant loud music kind of killed the football mood. Still an ok place to be for a few beers and way dining.

Ideal for football and quick bites Main menu isn't as different from other pub chains

Called in for a quick pint and bite to eat on the way to anfield for the legends game,staff were very friendly as always in liverpool.we only had a lite bite which was great value as it came with a free drink.food was very nice and a decent portion for a light bite,the only down side was that they don't serve guinness upstairs only in the main bar,but overall was worth a visit.

Men’s toilets are absolutely disgusting and then they have the cheek to have a male trying to sell aftershave to customers. When approached about the disgusting toilets he became very aggressive and started dancing in the toilets around customers like he was on something or drunk. Very strange indeed.

Popped in for lunch, food was great, staff were lovely, little Clare is very friendly, all round great service.

Quick bite to eat before shopping breakfast was hot , fresh and delicious would definitely be back again soon , would recommend

Called in to pass some time while I waited for an appointment in the afternoon. Shaun was working solo but still friendly, attentive and delivering great service. Food was pretty good, I'd call back in if in the area again.