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3.9

Based on 177 opinions finded in 2 websites

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Nº 1739 in 2648 in Liverpool

Nº 331 of 463 Other cuisines in Liverpool

CUSTOMERS TALK ABOUT DISHES WITH..trufflesteakgarlicpizza

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No point going on and on … amongst other things, didn’t honour Groupon deal, promised to put it right, never did.

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carol w . 2023-07-27

MORE AT TripAdvisor

Absolutely appalled! Booked prior for yesterday and arrived perfectly on time for my reservation for my partners 21st birthday celebrations. I turn up to see a very much closed, might as well be derelict building. Google says open, instagram profile suggests open and they allowed me to book online which they should absolutely not have if they were not open. It ruined my first ever stay in liverpool as I am from the south and travelled up north 4 hours to have a good night away. I chose this place after seeing great advertisement and reviews but when I go to ask locals about this restaurant they didn’t even seem to know about it. This is a scam. I was left freezing in the cold and really messed up our plans with trying to find somewhere else to enjoy dinner and ruined our further reservations following for the rest of the night. I am appalled and would like some sort of explanation on this please asap!

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Alicia Smart . 2023-05-17

MORE AT Google

Very pink inside shame the steak wasn't the same, it was dryer than my nan 💀 There is also a peppercorn sauce shortage here.... Alright for drinks but just go the kebab shop instead for a scran 👍🏻

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Brofessel . 2023-05-14

MORE AT Google

Terrible, first the manager came over without us ordering alcohol and was pestering us for IDs even though we was not drinking, then a waitress spilt a drink all over my friend and members of staff were laughing in which we was told that we would be given a free drink. The employee then came over with the bill and nothing taken off and proceeded to say “ you need to leave the tip in cash and not on the card machine”

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mia s . 2023-05-13

MORE AT TripAdvisor

A baby shower book a few months prior and arrangements were discussed of how we wanted the tables set on the private room with Olivia. We waited a month after paying £200 deposit for a confirmation email which was asked for several times. Nearer to the date when paying another £440 for the set menu meals and sending a pre order I was told Olivia was on annual leave and the adjustments to the room would be made. We arrived an hour before on the day to set up and the tables were not how we wanted we then helped arrange tables and set them up in a rush before decorating. We were then served food to which a couple of things on the set menu were incorrect, when questioning this we were told we had been sent the old menu by olivia. I didn’t want to make a fuss as we didn’t want to ruin the baby shower. The food was awful, garlic bread was hard and the calamari was so hard to chew from being over cooked. The staff on the day were polite and friendly but the organisation by who we booked with and the food really let us down. Definitely not somewhere I would book again or trust for a special event to be held. We spent over £900 that day on food & drinks and expected a much better experience.

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Saira Akhtar . 2023-05-08

MORE AT Google

A baby shower book a few months prior and arrangements were discussed of how we wanted the tables set on the private room with Olivia. We waited a month after paying £200 deposit for a confirmation email which was asked for several times. Nearer to the date when paying another £440 for the set menu meals and sending a pre order I was told Olivia was on annual leave and the adjustments to the room would be made. We arrived an hour before on the day to set up and the tables were not how we wanted we then helped arrange tables and set them up in a rush before decorating. We were then served food to which a couple of things on the set menu were incorrect, when questioning this we were told we had been sent the old menu by olivia. I didn’t want to make a fuss as we didn’t want to ruin the baby shower. The food was awful, garlic bread was hard and the calamari was so hard to chew from being over cooked. The staff on the day were polite and friendly but the organisation by who we booked with and the food really let us down. Definitely not somewhere I would book again or trust for a special event to be held. We spent over £900 that day on food & drinks and expected a much better experience. Also apparently the Zuchina E Patata on the menu I have posted is apparently a pizza, and the menu we got off the website is old. It definately does not sound like a pizza or have it in the title like the pizza above. So misleading.

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Shaira . 2023-05-08

MORE AT TripAdvisor

Went for my friends birthday dinner and the experience was so misleading and badly organised. On our table one girl was allergic to pork and another could not eat pork due to religious reasons. When we ordered everything was fine after telling our waiter that two girls could not have a pizza which has pork in and he said that it was okay and everything will be sorted. The manager then comes up to tell us that the pizza SAUCE has pepperoni in it so our friends could not even have a pizza. This was NOT mentioned in the menu and even had some vegetarian and vegan labels for pizzas whilst having meat in the sauce. Our friends felt incredibly misled and for their food had to have just chips and chicken skewers. The food that we did have was okay but seriously overpriced. At the end of the meal we requested some discount on our bill due to this huge error and they did offer 30% which was accepted. Overall we felt sorry for the lovely waitress who helped us all out but this kind of place is all for show and the food itself is overprices and incorrectly labelled.

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aoife g . 2023-04-29

MORE AT TripAdvisor

Sorry, not good enough. My wife and I got a living social voucher and we booked a table at Capeesh for next week. Two days ago we received an email from Capeesh cancelling our reservation. There was no explanation. My wife emailed them within a few hours for a reason and to rebook ( our voucher has to be redeemed by the 29th April), there has been no reply. I have rung up a landline and mobile number at least 4 times, twice leaving messages, no reply. Need I say more?

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Pete and Lizzie R . 2023-04-21

MORE AT TripAdvisor

We had an excellent time eating Birthday lunch there. Melissa from Brazil, our waitress was happy, friendly and overall amazing. She's a real asset to Capeesh Bar & Grill. Thank you for making us feel welcome, we sure will be back!

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Andrea strbova . 2023-04-15

MORE AT Google

The place is in a really good location near Matthew street, inside looks lovely but unfortunately the main menu is basically pizza or steak. You’d think they would therefore know how to cook one but they don’t. Starters were the best thing about the meal

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tayloro597 . 2023-04-12

MORE AT TripAdvisor

The service was poor drink orders incorrect all steak orders came at different times and was not as ordered we all ate and two waited for meal one came after we had all finished I left a pair of Armani glasses rang on four separate occasions still await manager to return my calls staff said would bring a cake out to celebratebmy husbands birthday never happened

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Climber31525048790 . 2023-04-06

MORE AT TripAdvisor

2pm Saturday reservation cancelled due to private function. Unbelievably loud club music (18 - 25 yrs venue!) Groupon nothing like as advertised. Restaurant email invalid/getting nowhere on promised unused voucher refund. Starters/desserts poor/mains ok. Won't be going back.

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carol w . 2023-04-06

MORE AT TripAdvisor

When I looked to find a restaurant for a birthday trip away, nowhere did it state that I was booking dinner in a night club with music so loud we would not be able to talk. So much for the family friendly ambience. It ruined the meal and left us stressed out. The DJ was busy standing up spooning mouthfuls of food and the white wine was warm. We left immediately after eating to find somewhere that was certain of its identity.

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Victoria F . 2023-04-03

MORE AT TripAdvisor

Another lovely meal at Capeesh. Disappointed to see the steak removed from the wowcher menu but still great vfm. Great atmosphere and we were well looked after by Sinead..would definitely recommend 👍

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carol j . 2023-04-01

MORE AT TripAdvisor

We had a groupon, 2 courses each and glass of wine. The wine was vile, I left mine. The starters were ok, huge pizza dough garlic bread, with only a little garlic on in the centre. Chicken skewers which were really nice. Groupon/Wowcher menu is just pizza (which did look nice), and burger, that's it! Pay extra for anything else. Mains, burgers, with no sides, you have to pay for your sides. I only ate half a burger, was ok, not great. I have to say the waiting staff here were great, couldn't fault them. The bar staff however, stood around talking the whole time we were there whilst dirty glasses sat on top of the bar! Crack the whip Manager! I wasn't impressed with the food at all so will not be returning here for a meal.

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Getaway47548121636 . 2023-03-20

MORE AT TripAdvisor

They really try to squeeze a lot of tables in a tiny space upstairs. There was no space for the waitress to walk and we had to stand up thousands of times when she was serving the tables around us, very uncomfortable. No food was ok.

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andrea cabello . 2023-03-17

MORE AT Google

We had starters and mains, both were delicious, overall Lovely food and a great atmosphere. Amazing waitress! Will definitely return :)

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Alex S . 2023-03-14

MORE AT TripAdvisor

I had a reservation for Sunday at 2pm Turned up to find a sign on door closed until 4pm for private function Entered the foyer and after waiting 5 mins a man came out and told me closed until 4pm I advised him I was not told of this but he just said well come back at 4 and we will get you a table. Needless to say I didn't go back at 4 we went elsewhere and had a lovely meal ...I wont be returning to Capeesh ....terrible customer service.

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Maxi-002 . 2023-03-13

MORE AT TripAdvisor

Asked for steak medium and it was well done and freezing cold worst steak kicking had my pals being sick half way through the meal

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Derek Mccormack . 2023-03-12

MORE AT Google

Such an amazing atmosphere and delightful food. Sinead was brilliant ☺️ Perfect for a catch up! Thank you so much!

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Sophieken29 . 2023-03-08

MORE AT TripAdvisor

Wow what a resturante. Staff are superb, food is superb and didn't feel second rate as was using a groupon voucher which they have their own menu for. I would pay full price for the food as absolutely delicious. Toilets are amazing, oh and did I say staff were fantastic too lol just loved it 😍

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Kaznkarl . 2023-03-03

MORE AT TripAdvisor

Fantastic food burger was out of this world staff very friendly

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Martin LEE . 2023-03-03

MORE AT Google

Visited here with friends with Groupon Vouchers - 1 for each couple ( more about Groupon deal later). First impressions very good - great venue in an old bank, impressive building and really well laid out and service with a smile. Everywhere very clean and...

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rosaline2015 . 2023-02-28

MORE AT TripAdvisor

Staff was friendly & attentive. Venue is gorgeous will definitely be back. The cocktails are Devine.. the only problem I had was the Mac & cheese tasted powdery as if it was from a packet. When the waitress gave out steak she asked if we...

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Traveler48391148976 . 2023-02-26

MORE AT TripAdvisor

From start to finish this restaurant was a mistake. Got a Groupon voucher for Christmas and thought it’d be nice to use for Valentine’s night checked the terms and conditions and it doesn’t say can’t use on Valentine’s. Tried phoning Capeesh throughout the day to...

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Lauram_0702 . 2023-02-19

MORE AT TripAdvisor

This was a Christmas gift from my lovely daughter. We really enjoyed the huge pizzas and biscoff cheesecake. The service from the young lady who served us was excellent. She was plesant and lovely personality a delight to be served by her. The food was...

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23PNC . 2023-02-19

MORE AT TripAdvisor

Absolutely beautiful pizza. Will be coming back as soon as possible. Friendly staff and good music too. Can’t beat it!!

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Simon B . 2023-02-18

MORE AT TripAdvisor

Amazing food, great value and the staff were fabulous. So polite, friendly and professional. A great first time here and definitely come back

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G8087UZmarkt . 2023-02-17

MORE AT TripAdvisor

We visited Capeesh on a Living Social deal we had 2 courses and a glass of wine for two think we paid about £20 which was a very good price.We decided to have our starters of cheese garlic bread with our main meals for mains...

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david l . 2023-02-17

MORE AT TripAdvisor

The one star is for the starter everything else was awful. I went with my cousin on 14th Feb, set menu and table booked for 8pm. We arrived on time to be greeted by a staff member sat at a corner desk on her phone. We then were taking upstairs to our table and given a menu, it took another 40 mins for anyone to even come and take a drinks or food order. We ordered a bottle of white zinfandel (wicked lady on the menu - not the greatest but a nice 20 of quid profit for the place), we received starters another 25 mins later .. still no wine nor even a bottle a water on the table. The win came after asking the waiter twice .. BAREFOOT, not even listed on the menu! Shambles! Given it was going to be a busy one I obviously expected a little longer waiting time but nearly 2 hours into our meal before we received our mains is another level. To top it off no one took our dessert order and we had to ask for the bill about 40-30 mins after finishing our mains and no one taking out plates away. No apology from the poor staff who are running round mad to try their best to keep a slight standard, yet this was dropped when I seen a waited wipe a form on his apron and pass it to another customer! Dont be fooled by the decor...

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Elle . 2023-02-16

MORE AT Google

Gorgeous food, lovely environment. One fussy family very happy! Steak was delicious, pizza fantastic.

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T1425BTvictoriad . 2023-02-16

MORE AT TripAdvisor

I booked with a Groupon voucher two days before we were set to go as we wanted to dine somewhere new as this was our first valentines as an engaged couple. I was then refused my reservation upon arrival as they would not honour my...

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AllAboutTheFood89 . 2023-02-15

MORE AT TripAdvisor

Place looked great. Had a great atmosphere and good music. However, service took a very long time. Place was very busy but staff were clearly not getting along as we could see waitresses arguing with kitchen staff. Lots of customers appeared unhappy, sending back food and waiting 15-20 minutes just for a drink. Drinks that we got were served in dirty glasses, very sticky.

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Mehmet Acik . 2023-02-15

MORE AT Google

Got to be worst restaurant i have ever been to in town, Ordered rump steak medium well come out burnt, Waited an hour for deserts and then when it finally was ready it was given to another table so in the end we had to cancel them after an hour an half waiting in total. Extremely over priced would not recommend to anyone whatsoever. Ruined valentines night

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Joe Rob . 2023-02-14

MORE AT Google

We came here as we were brought a Groupon gift for Christmas, 2 course dinner and a drink included. The restaurant is definitely aimed at younger clientell, pink chairs and lights, music and a younger vibe. Food was absolutely lovely. Starters were smaller than we...

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jessicahY4331RY . 2023-02-13

MORE AT TripAdvisor

Called first as had a wowcher deal Call answered swiftly and politely The server Michael was attentive and friendly I had salt and pepper calamari Which was delicious . Then chicken main Hubby had halloumi starter then pepperoni 🍕 The offer included glass of wine...

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sueo57 . 2023-02-09

MORE AT TripAdvisor

Limited and disappointing menu. Unmemorable

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Marian Cooke . 2023-02-06

MORE AT Google

Great food and amazing service. Would definitely recommend!

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Mark Jones . 2023-02-05

MORE AT Google

The 1st 2 wines we asked for weren't available, then they had no Rump Steak left - All sold out! So went for Ribeye, I asked for Medium-Rare - I got Medium to well! Several of the younger diners ( all girls that looked <18,)...

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garytE5083ER . 2023-02-04

MORE AT TripAdvisor

This was the most disappointing meal I've had in years. We visited here in November 2022. We ordered the chateaú brind, which come out cold and had to be sent back now the medium rare steak was now well done with fries that were warmed...

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Joseph575 . 2023-02-04

MORE AT TripAdvisor

Went for lunch and was not disappointed. Restaurant is bright and airy eith plenty of room between tables and very comfortable seating. Service was excellent and quick without being rushed. Food was gorgeous. Halloumi and pepper sauce was very tasty as was the calimari, crisp and very tender. The pizzas are huge and very filling. The grilled chicken was beautiful and the mushroom sauce amazing. Sweet potatoe fries were crisp and very tasty but for something special the truffle parmasan cheese fries are something else. Delicious and moreish. Excellent choice of gelato and sorbet, pistatio gelato was beautiful. If youre a fan of cheesecake try the biscoff cheesecake, light, creamy and delicious. The only draw back was the music, although a good choice, was to loud. Maybe if the place was full to capacity this wouldn't be an issue. Having said that will definately be returning.

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Debbie Smith . 2023-02-03

MORE AT Google

Whilst I have only given the restaurant 4 stars this in no way reflects on the ambiance of the place, service we received or the food itself, but rather the booking system so I will have to start with the negative side ... Our friend...

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trevorcharleslloyd . 2023-02-01

MORE AT TripAdvisor

The selection of food on the special gift voucher menu was very good. Service was first class and we will certainly be visiting again. We are also telling our family and friends what a very good deal the gift voucher we received from our son was

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Anthony 0'Leary . 2023-01-30

MORE AT Google

Despite over engineered booking system, which left us unsure if we had a booking or not, requiring a phone call, we had a lovely evening. Staff were friendly and helpful and the food was excellent. Not that accessible (steps), although large accessible loo (weirdly no hand towels or a dryer). Would definitely come again. The truffle and parmesan chips are amazing!

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Nadine Daniel . 2023-01-29

MORE AT Google

Excellent service and the food was amazing! Very clean and well presented place! Mike was amazing throughout our whole experience and gave a perfect level of service. Would highly recommend going here.

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Y2206LKluciet . 2023-01-26

MORE AT TripAdvisor

If bland and cold food is your thing, then this is the place for you !!!

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Barry Bull . 2023-01-26

MORE AT Google

5 stars all round! We came here on Saturday for my boyfriends birthday and what can I say.. Lovely restaurant with amazing food and great atmosphere. Lots to choose from on the menu. The pizzas are super tasty and so fresh. Service was fantastic, food and drinks came out quick and the staff were great. We will definitely be booking again.

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Beyond The Detail . 2023-01-24

MORE AT Google

The bottomless brunch here was fantastic! We stayed for the full 90 minutes. The pizza was delicious. They had so many different flavour Bellinis to choose from... watermelon, strawberry, peach to raspberry! The drinks flowed and the vibe was lovely! We had a really good time and can't recommend this restaurant enough!

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meg fleetwood . 2023-01-24

MORE AT Google

Went to celebrate new year and a catch up food hot and tasty we had 2 starters different pizzas 2 puds drinks wine beer diet coke as it was through wowcher staff lovely nicely decorated lovely atmosphere

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Karen B . 2023-01-23

MORE AT TripAdvisor

Steak was poor. Had to send it away just for it to come back equally as chewy. Was inedible. Starters were nice, however, would not recommend getting the steak.

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Matthew S . 2023-01-22

MORE AT TripAdvisor

Me and my cousin came to Capeesh for tea tonight and left not feeling impressed in the slightest. I’ll start by saying the good points which are the restaurant itself looks lovely, everything on the menu sounded gorgeous so we were excited to order. We...

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D3221CNashleyt . 2023-01-21

MORE AT TripAdvisor

First time visit and won't be the last, a really nice place to visit, on entering you are met with welcomes, the meals first class (we had pizzas very nice to, staff very nice and the architecture inside (modern) in a beautiful building, lovely. Great place to visit and only in the next street to Matthew St (cavern club) .

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anthony bowers . 2023-01-21

MORE AT Google

Awful place 2 1/2 hour wait for horrible food

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paul mellor . 2023-01-20

MORE AT Google

Lots of confusion int he build up about when we could or couldn't use our Groupon voucher. Eventually came in on Saturdsy lunchtime. Even more confusion about what we could have as their Groupon Menu didn't match what our offer said we could have. Manager happily sorted us though and was very helpful. However unfortunately that's where the good service ends. First waitress had to ask us three times to get our drinks order right. Starter came quickly enough and the Calamari was very tasty. After that however we had to wait nearly an hour for our pizzas. Whole point about wood fire pizzas is they don't take long to cook. And whilst it was reasonably busy, it's not like the restaurant was full either. Once the pizzas arrived we had to ask for new cutlery. Twice the new waitress who served us knocked either napkins or said cutlery on the floor. The pizzas were perfectly fine, nothing particularly special. Glad we had a Groupon voucher put it that way. It then took us forever to ask to out what remained of our pizzas in a takeaway box. This was particularly frustrating as during this time there were three waitresses stood around chatting, mostly with their backs to the rest of the restaurant. Maybe this was a lunchtime experience and it's all a bit tighter in the evening I don't know. The cocktail menu looked good and a lot of the other customers seemed to be enjoying themselves. But the service is what let this pace down for me.

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Dales . 2023-01-20

MORE AT Google

Terrible service.My sirloin steak was mostly fat,when I told the waitress she looked uninterested and didn’t try to appease me in the slightest,would never visit again…rubbish.

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F9749FLdavidl . 2023-01-15

MORE AT TripAdvisor

Booked the meal for 15 people and had to pay £10.00 per head deposit. Capeesh phoned on the previous Monday telling us they needed to know what we all wanted, and our orders were provided. Table was booked for 7pm and we all arrived in...

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Pablomersey1 . 2023-01-15

MORE AT TripAdvisor

Really not a good experience. Booked a table and drove a hour away to visit, to be told they had run out of Calamari starter and fillet steak which is what we both wanted, as well as multiple other things on the menu, leaving us...

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amberay11 . 2023-01-15

MORE AT TripAdvisor

Nice pleasant surroundings with helpful staff. Nicely presented food with steaks cooked to perfection, the blue cheese sauce was very good. We will definitely be coming back soon.

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E5481NCjulianw . 2023-01-15

MORE AT TripAdvisor

Terrible service. Overpriced. More of a club than restaurant. Pre ordered our food earlier in the week as it was a large party attending. Starters arrived an hour and 20 mins after our reservation time. If we had showed up on the day I'd understand a delay but that was ridiculous. We had already paid a deposit for each head, or would have left. When food did arrive, it was... fine. I could have had a better steak for less in one of the several steak houses in town and it wouldn't have taken over 90 mins to arrive. Over priced for what it was. No table service when seated while having a meal. Had to go downstairs to get drinks which for a sit down meal seems a bit wrong. Atmosphere was also more club like. It could just be us but music was too loud and drum and bass for a restaurant type experience. If you want a bit of food before going out on the town, its probably fine, but for a large party going for a meal and company, avoid!

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Stuart Barker . 2023-01-14

MORE AT Google

It was ok, ambience was great when we walked in, there’s was an eclectic mix of ages and it was a nice feeling. We ordered our drinks and meal, drinks turned up, 10 mins later our starters turned up and then circa 1 hour later...

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Joedaz8274 . 2023-01-12

MORE AT TripAdvisor

Food arrived cold and service was awful

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Jack harrison . 2022-12-31

MORE AT Google

Would never return. Sat down at 7.30 and ordered starters had not arrived by 9pm when we asked how long the waitress was lovely and got the manager. The manager became very rude and had aggressive body language. We left without any food and would...

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FEH2223 . 2022-12-30

MORE AT TripAdvisor

Bought a deal through Groupon for 3 course and a drink. Absolutely fantastic. Great staff, lovely restaurant and food spot on. Garlic and tomato bread one of the best I have tasted and the steak was tender and cooked to perfection. Finished off with Biscoff cheesecake. Will definitely be back again

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Denise Sambrook . 2022-12-28

MORE AT Google

Service was a little slow but staff were really friendly and whole place had good vibes! A lovely lady called Sineas was very nice to us and made sure we had a good time💕

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rhiannonz748 . 2022-12-28

MORE AT TripAdvisor

Lovely restaurant and great staff however was disappointed with the food. Sirloin steak was mostly fat couldn’t eat it very hard to cut, shame as was celebrating a birthday. My fiancés steak was also fatty which he did not eat but was still made to pay for his meal, which I did to save the hassle.

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Melanie Smith . 2022-12-17

MORE AT Google

Loved the food, the best pizza I’ve had in a while. The restaurant is decorated beautifully. The staff are great too and looked after us well.

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Morgan M . 2022-12-17

MORE AT Google

the food was incredible, our severs ariana and binta were so lovely and made us feel so welcomed. will be coming back again!!

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Marnie J . 2022-12-16

MORE AT TripAdvisor

The service was excellent and atmosphere was lovely 8 out of 10

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James Nolan . 2022-12-10

MORE AT Google

Used a Groupon voucher for 2x3 courses here. Welcome staff lovely, the restaurant is beautiful. There are too many tables for my liking, need to remove a couple and male people feel like they have some privacy whilst chatting. Ordered starters which were lovely. Sirloin...

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171kerryanned . 2022-12-08

MORE AT TripAdvisor

We visited on Sunday evening ( with the 2 course groupon offer ) the ambiance and decor was very well presented made more so by the Christmas decorations. We was greeted warmly and seated quickly. We both ordered the steak to start which was delicious...

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luvlylynzi . 2022-12-06

MORE AT TripAdvisor

Unreal food and drinks! The grilled steak salad was so nice. Lovely staff, Marnie was really nice and helpful. Would definitely recommend.

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milenasiemierz . 2022-12-05

MORE AT TripAdvisor

Visited Capeesh using a Groupon voucher for a starter or dessert, a pizza and a drink. The voucher states that any starter can be purchased up to the value of £9.95, however this is not the case. Our server explained that there were in fact...

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NS57 . 2022-12-03

MORE AT TripAdvisor

Fabulous food and excellent service, couldn’t fault. Food excellent and very reasonably priced. Will definitely be back.

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staylor85 . 2022-12-02

MORE AT TripAdvisor

Beautifully decorated, fresh food and lovely waiting staff (shout out Sinead) - we got this on a Wowcher deal and it was amazing value, definitely recommend

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Molly D . 2022-12-01

MORE AT TripAdvisor

Had a late lunch at Capeesh. Usually just grab a quick drink when shopping but found a great deal on Groupon offering a pizza, a starter (or a dessert) and a drink (I had a glass of wine) for little more than a coffee and...

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Karen P . 2022-11-29

MORE AT TripAdvisor

We visited Capeesh Bar &Grill on a groupon and we would have to say it was a fantastic offer.The restaurant is only 3 months old and they have spent much money on getting it to a very high standard.The pizza was the biggest pizza we...

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david l . 2022-11-29

MORE AT TripAdvisor

We where a group of 8 who had purchased multiple wowcher discount offers, which included a starter and a pizza for 2 people for 19.99 which stated on the voucher it was valid for Saturday 6:30pm till 12am. When phoning up to book the table we where told this was a error on their part and should not have been for a Saturday night but would honour the deal as it was their mistake. A phone call received from restaurant that they required an £80 deposit to book the table to which the organiser asked if would get a refund if all party members turned up, to be told we would spend that on drinks and that would be used for payment (how did they know what we would be spending on drinks) not an issue been there policy for booking a table, but to be told you will spend £80 on drinks is assumptious. The next phone call from them was to say we now need to pre book our meals before getting to the restaurant with the organiser needing to do a spreadsheet with people names on with what they would want for their starters and pizza’s. Never have I ever experienced this for a table of 8 people. A further phone call again to be asked you have only ordered a 2 courses and no desert, is their a reason to which the wowcher deal was needed to be explained once again. Why would anyone book a desert before the actual night unless on a set course menu. The whole experience just put dampener on night before we even got there and for few us out principle just drank tap water for the meal. If we did not have the terrible customer service prior to the night we would spent a lot more money on the restaurant. An after been made to order in advanced the starters were served to us with 2 people still not at the table. Then when the pizza’s arrived only 6 pizza’s arrived with the other 2 coming out 5 minutes later. Not how you expect to be treated as a customer.

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IAN ROBERTS . 2022-11-27

MORE AT Google

We where a group of 8 who had purchased multiple wowcher discount offers, which included a starter and a pizza for 2 people for 19.99 which stated on the voucher it was valid for Saturday 6:30pm till 12am. When phoning up to book the table...

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IAN R . 2022-11-27

MORE AT TripAdvisor

We booked a wowcher deal for 8 of us. From start to finish the whole process was a nightmare. Capeesh made a mistake by allowing the deal to be valid on a Saturday night. Then did everything to try an stop us coming. I had about 7 phone calls from the same arrogant lady. Each time denying she new anything about the deal. We even had to pre order are food. But on arrival found the menu online is different to the one in the restaurant. We would of chose different food. 2 guests were running slightly late. But were told food was coming out no matter what. I could understand if the restaurant was packed but it was empty. As soon as we arrived staff were pointing at our table. Muttering to them selves. Food was really nice. Just a shame it was overshadowed by the appalling customer services.

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colin pearson . 2022-11-27

MORE AT Google

2 visits. From my experience and experience looking around the room. Do not book as a group unless you want to spend hours waiting for food. We was a group of 8 and waited 1 hour for 3 starter calamaris and 1 cheese and ham (not entirely sure as to why since we was their only customers until a couple arrived, had their main while we waited on said starters). As a couple, you will be served much faster. The food is alright, on the pricey side for what it is, but that's to be expected. The service is great with the waitresses we've had, really caring for their customers. Sad to say, I'll probably not return as there are far better priced restaraunts with better overall experiences around Liverpool. Atmosphere wise, cold when placed under the aircon haha! But we was offered to be moved to be fair.

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Vlekka . 2022-11-26

MORE AT Google

Fantastic food, Excellent wine, lovely Staff, a real treat in beautifully decorated Restaurant. Nothing was any trouble, Manager had great personality as did the Girl that served us.

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MonacoJoe . 2022-11-26

MORE AT TripAdvisor

Ariana and Sinead gave amazing service to use throughout our time at Capeesh. Very helpful throughout as we had a Groupon and food was really nice, no issues with anything and will definitely be back again soon

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tucker172317 . 2022-11-25

MORE AT TripAdvisor

Visited Capeesh on Wednesday evening with 7 friends, we had purchased the 2 courses for 2 on Group on, from the outset the staff where accommodating and friendly, they arranged for us to be seated together in a private dining area, the host and servers...

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Odyssey51436235371 . 2022-11-25

MORE AT TripAdvisor

WOW! Stunning restaurant with excellent service and delicious food. It helped we had managed to bag a deal but even so we will definitely be back! The prawns were yummy and we both had sirloin steak which was cooked to perfection. Shout out to our...

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Tripfifties . 2022-11-25

MORE AT TripAdvisor

Service was really good to be fair but the food was average and the atmosphere was too loud. They've squashed too many tables together and it was difficult to have a conversation

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Steven Golding . 2022-11-23

MORE AT Google

Nice pizza, would be better with some seasoning, chili flakes, and Italian seasoning (e.g., dried oregano and basil). But, there is a terrible coldness though in here, the lack of customers makes the atmosphere horrible to sit in. Then you compound this with the pizza chefs staring straight directly at you AND laughing all the time while you're served and eating your pizza is extremely off putting. Why are they staring at us and laughing? Makes you fearful they're talking about something they've done to your pizza. Maybe we're paranoid, maybe it's because they have nothing else to do, but it's horrific to sit through as a customer. Then there's the live music, can you move them further away from customers, like to become pleasant background music, rather than being right in your face and loud? I'm here to eat and chat, not to be crushed into oblivion with overbearing music. I hope if you're a potential customer reading this you'll still give this place a bash, the pizza is very nice and worth the visit, I think it's better than anywhere else in Liverpool. Rudy's and Franco can't touch Capeesh. While the atmosphere is a problem, I hope this will be remedied through experience.

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David VanBelle . 2022-11-22

MORE AT Google

Came on Saturday to try this new venue. Wow!! We arrived at opening time and were met with smiling faces and great service. Sat in the window and people watched as we enjoyed our surroundings. The food was amazing from Garlic prawns and Halloumi to...

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BulldozerBaz . 2022-11-20

MORE AT TripAdvisor

Been there with my girlfriend, and she’s been enthusiastic about the restaurant. Elegant, exclusive, not too much expensive. We got a meat pizza calzone and a fillet steak, both just unreal.

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cracracracra . 2022-11-16

MORE AT TripAdvisor

Bought a gift for business friends. Found out later it was a disaster. The chef was supposedly off sick, they had brought a stand in to cover. The steaks were overcooked and dried out. They weren’t able to remove the cork from the wine, the...

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George H . 2022-11-16

MORE AT TripAdvisor

Half an hour after ordering a server came to say they’d lost out ticket so we had to re order. Starters then arrived and one was wrong so had to send it back. Server was very apologetic but was pretty poor. They topped up my...

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Samantha F . 2022-11-14

MORE AT TripAdvisor

Travelled up from the South West for business reasons, but also to take our Liverpool Uni student daughter out to celebrate, my husband and daughters birthdays. What a major disappointment. Chosen drinks not available, so brought an opened bottle of a different flavour cider and...

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emcatville . 2022-11-13

MORE AT TripAdvisor

Awful customer service, table booked at 8 pm and ordered drinks straight away took 75 minutes + to come

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Emily Kennett . 2022-11-12

MORE AT Google

Overall the service was very slow. 2 drinks came wrong and food didn’t come. It was resolved but after many attempts. There was one girl who was absolutely lovely but everybody else was rude especially the manager! He food was okay when it finally came....

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johnhY6158ZE . 2022-11-12

MORE AT TripAdvisor

Absolutely fabulous place to eat. The staff was very caring an extremely helpful. I cant compliment the service enough 10/10 highly recommend.

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James Tarby . 2022-11-11

MORE AT Google

We visited here during the the River of Light show. I called ahead because it was a busy night in Liverpool and we managed to get a table. The customer service was exceptional. The staff were amazing. We received a warm greeting and were seated promptly. They knew the menu, and offered suggestions. We were with our kids and nothing was too much trouble amending our food to accommodate them. For starters ordered the Barratta & Parma ham , it was lovely and fresh , the presentation was done really well too and also cheesy garlic bread. For our mains we all ordered pizza. They were really big ! Dough was lovely and cooked in a proper pizza oven. Lots of toppings again if you wanted to amend anything it wasn't a problem. We all really enjoyed it. The decor was nice, clean premises. I would highly reccomend Capeesh. Thank you we will definitely be back again !

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S Ainsworth . 2022-11-06

MORE AT Google

My friends and I visited Capeesh last night and had a great evening. The food was amazing, I had the truffle pizza, the nicest pizza I’ve ever had. The drinks were great too. Our waitress, Demi, was really attentive and lovely! The venue is amazing too, great atmosphere.

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Lily F. . 2022-11-03

MORE AT Google

We visited here on Saturday as a group of 7 for a belated birthday celebration. We had the bottomless brunch, the pizza's were all delicious, staff were very attentive and we were well looked after. The establishment is very nice and clean, great venue.

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Kate Proud . 2022-10-31

MORE AT Google

Fabulous food, staff are great nothing too much trouble, lovely decor will highly recommend this restaurant and will deffo be back again x

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Karen Mcnulty . 2022-10-30

MORE AT Google

Best steak I've had in a long time. Service was second to none. Prawn starter, best I've ever had

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Karl Bretherton . 2022-10-28

MORE AT Google

This is a gem of a find, colourful decor with no expense spared. Food was gorgeous and staff were very friendly! I would suggest serving pizza on a hot stone / plate as doesn't keep hot for long.

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Marky Devine . 2022-10-27

MORE AT Google

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