Subway in Liverpool

A lovely young lady with glasses served me today with a smile even though she was stuck working on her own, she was kind, polite and friendly the entire transaction, big props to her 👏🏻

Gonna give zero stars all around here. My food arrived and the tamper sticker that tells you if your food has been messed with was damaged. The corner of the sticker was completely ripped off and the bag was open. I've been spiked before and I'm extremely cautious. The whole order went in the bin and I've reported this to just eat. I didnt feel safe eating this at all. Waste of over 25 pound. Which is ridiculous for a sandwich in the first place. Not happy.

delivery man was lovley thank you Xx

Food was 20minutes late and there was no sauce

Order correct, no items missing. All received hot

very friendly delivery. thank you

The sandwich was good however the side was missing from the order which was disapointing 😕

Subject: Complaint Regarding Freezing Cold Subway BMT Melt and Undercooked Churro - Request for Refund Dear Just Eat Customer Service, I am writing to express my disappointment with the recent order I received through Just Eat. My Subway BMT Melt was delivered to me in a freezing cold state, which greatly affected my dining experience. Additionally, the churro I ordered was undercooked, making it unpleasant to eat. As a loyal customer, I expect my orders to be delivered in a satisfactory condition, but this time, the quality fell short of my expectations. I am upset about the poor quality of the food I received and the overall experience. I kindly request a full refund for the items in question. I appreciate your prompt attention to this matter and hope for a swift resolution.

Salad was great. Order all arrived. Would order again!

Missing sauce, cookie and drink

Server wouldn't let me get a word in, didn't include what I asked for on the sub, and terrible customer service. Would not recommend, absolute waste of money

the sub was cold with far too many jalapenos and the cookie was thin with holes in it

Awful no sauce as ordered, sandwich dry

No one knocked on door, and food was left outside for around 15 minutes so was cold.

ordered a breakfast sub, instead received a veggie delite. Prescot street staff just cannot get an order right.

Food was good delivery time was wa it was meant to be 👌🏽👌🏽

Did not receive the nacho chicken bits with order only got the sauce that comes along with the meal and the my sub. I was very disappointed as this is the second time this subway chain has forgotten something from my order last time it was hash browns and this time it’s the nacho chicken bites. Very poor will not be ordering from them again.

Ordered and waited an hour for two sandwiches 🙄

Avoid. They frequently pull out sandwiches too early from the oven or set it for a lesser time. There are set times for different meats for a reason. A few of us have been unwell after eating from this shop on different occasions. I discussed this with management, who assured me they would get back to me, but never did. Escalated it via Subway, waiting to hear back.

I didn’t receive what I ordered

Food was good but got a peach ice tea when I asked for an oasis citrus

Hi ordered 2 sub meals and only subs have been delivered but no drinks no crisp and no cookies I've been in touch with shop

Very nice relaxing cup of coffee pleasant staff

Absolutely awful. Whoever made my sandwich needs retraining. Hardly any chicken what so ever. Mostly an onion and bread sandwich!!! Absolutely horrible. For the price!!! I expected better. I ordered 2 sets of 3 cookies and a rainbow cookie. Cookies was missing!!! Not happy what so ever!!! Im disabled and unable to cook. I was looking forward to this!!!! Shameful!!!

Driver was rude, subway colleague put wrong receipt on bag( I have picture) which meant we got none of our order and couldn’t re order as they’d stopped orders.

I didn’t even get my order i dont how it can be happen that nobody delivered my order and its showing delivered.Although, i was standing at the door before the arrival time of delivery but i didn’t get. How can a company can expect from me that i can recommend about justeat to somebody else after all this. Other food delivery companies were far better on the spot

Lovely hot food, fast delivery

Good food, done just as you like it. Staff at Hunts cross superb

Didn't turn up can't follow instructions money back

Lovely hot food, fast delivery. Thank you

food was freezing so the actual sub was all hard n cold and was the meatballs

It's Subway what to think more or say.

I want a refund or I am going to trading standards this is the 4th message I have sent now the food was unedable if I don't hear nothing back I will go further

Order completely wrong mixed 2 sandwiches up n mix n matched all ingredients n just made a mess just follow what’s on the note it’s not that hard

Not to be mistaken for a train station.

It was on time but it wasn't toasted like I asked for and it didn't taste the same as when I last had one

Disgusting food everything missing

I love the staff member here very friendly!

The delivery driver was excellent and was very friendly and on time! 5* man

Loved subway for many years .... this is the worst subway I've had up today foot long steak and cheese has hardly no meat on avoid and go to different subway

Food was good, friendly delivery Driver

It was early morning so can't really comment on atmosphere but will say young man serving us was very polite and helpful

Delivery driver left it on the floor outside my home. Also no sauce!!

Delivery driver was quick and really cheerful

Top quality food .. could not fault it 😊

A very busy time after visiting the hospital but served quickly and efficiently.

Very nice again however i will never try the the plant based vegan cheese ever again in my life.

My order was completely incorrect

Asked and paid for footlong tikka and only got 6” same with hash browns I would like a refund for these items thank you

It was cold and delivered too late. The driver had been tried to find my address which door have number in front of. So he just passed my door without to stop or see all doors on the street have numbers.

I ordered a bmt with extra cheese it cam with no ham an the tinest bit of cheese an was so hard I could probably hammer a nail in the wall with it’s normally really nice from here I use this one a lot but I think after today I’ll try somewhere else

Food was sound but gave us a normal nachos instead of sharer

Very pleasant and helpful driver

I ordered a bmt an got tuna instead not happy!

Reviewing solely for the purple haired girls service I normally have so much anxiety ordering but she was so cheerful and gave recommendations sorry I couldn't read ur name tag but your service was great

Delivery great ! Just a few items missing or wrong

Amazing fast food shop. Lovely and friendly workers. Queues can be long but usually served between 5-7 minutes. Meal deal prices. Great snacks. Dine in or take away. Staff ask about your day and make wonderful conversation.

Bread was rock hard Top Half was Italian bottom half was seeded Wrong salad and sauce

It's Subway you can have whatever or the same as all the other subways sandwiches 🥪

Food was destroyed by drink being spilt all over it was not edible at all

Went round the world foods cold

Very nice fresh and tasty quick delivery

Never ordering from there again

better to have it picked up. forgot cheese on a sub

Food delivery cold and taste different than usually.

Considering I clicked for NO sweetcorn came with loads I had to pick out, in the end I got bored so binned it

They should be ashamed of their selves with the quality they service online orders, bread not toasted lazy saggy packaging all in all not the typical subway experience you would normally expect. It's a shame since I've been in store before and the quality difference is night and day I guess since the customer is not there to complain about the quality they just don't care.

Delicious once again, Thank you.

Was done on wrong bread. And a wrong drink del

Really nice and patient staffs，clean environment , highly recommended.

Lovely food, they left a note saying there was no Pepsi max so they gave me diet instead. The person who wrote that was sure in themselves as they wrote it with conviction and confidence. There was no “ifs or buts” about it, I can admire that we lack men like that in our society today.

The footlongs we ordered were perfect, just enough sauce and perfectly toasted, delivery driver was lovely, food was hot when it got here!

Missing items wouldn’t mind but still took the money knowing they didn’t have them in?

Always great food and nice staff

The delivery time was great. But the main problem that is my concern is that, I ordered a couple items and didn’t receive 2 of them and still had to pay full price.

Foods are to Cold and not able to eat.

paid for double meat and cheese and never got it

Ideally located for a coffee and sandwich (mega meat was delicious) while visiting the hospital facing friendly staff.

Says delivered and I haven’t received me food

I asked for it toasted and half was missing

Order I received was totally wrong

Never using just eat most ignorant driver

Asked for toasted and it wasn’t, cold

Great food, friendly helpful staff and very clean I would definitely recommend

Ordered 2 subs one with salad and one without salad both came with salad on

Usually excellent, however Food was not to standard not toasted as requested meatballs dry no cheese no one likes dry balls 🤔👍

orded no salad and south west sauce to get all salad and mayonnaise on both of them when we only wanted it on one, food was soggy and it’s 2022 and people still can’t follow simple instructions

They forgot my drink, wrong cookie wrong crisps. Absolutely bollacks

I've been to far too many subways in Liverpool and this one is probably the best

ordered 2 meal deals and all we got were the sandwiches- no drinks, crisps or cookies. Every time we order we have some problem but this time they trumped it! Ridiculous considering they literally taped the order receipt to the bag.

Sandwich was squashed, fries were hard and cold and wrong crisps were sent

Food stone cold and sides all wrong

Lovely fresh food made to order.

Cookie and drink missing from small meal deal

Great toasted baguette with meatballs on. Staff friendly and helpful. Plenty of seating

Beautiful sub and they gave me some extras as they were out of some things I had ordered. I am so grateful thank you so much! Will deffo order again. Sub tasted fresh and good.

This was the third time I ordered as the last two times I had no problems but on this occasion the driver got lost & couldn’t find my building (hospital) so he ended up being my sub stone cold plus they packed a cold drink right next to the sub so that didn’t help so overall I’m not happy as I paid £11 for my order which was supposed to b hot but instead was cold so won’t b going to this particular branch again, no customer service atall nobody takes responsibility for the driver they pass u bk to just eat which is useless cos u can’t get to talk to a live person about your issues!

Food arrived on time & still hot no problems

All good my food was on time & hot

Delivery arrived with two main items missing and the food that did arrive was cold