Yates's in Newcastle-under-Lyme

Thank you Ellie for your service, great stuff 🙂

Great atmosphere, great service, drinks are a good price, how afternoon drinks should be! Ben was brilliant and super attentive 👏

Bought a load of drinks and Ellie made them well good, top bartender like will definitely come back when I can. Amazing night

Delicious food made by Jordan. The ladies behind the bar were great. Kirsty, Harley and Krystal were all busy bees looking after the customers. I’m following a healthy eating plan and it’s great to see that they cater for alternative dietary requirements.

Katie is stunning, very friendly, drinks served quick!!

Yates is a great place for food and I particularly enjoy the full English breakfast and the burgers and lattice fries. It is good value for money.

My meal was fantastic, the atmosphere was nice, found the staff to be pleasant, but I want to give special mention to Lucy who was very helpful and quite charming. Definitely recommend.

Very pleasant staff and I thoroughly enjoyed the meal.

Brilliant service,Ellie was lovely and there where needed x🥹

Ellie’s the best can’t complain 🫡

Great night. Ellie was a great host would definitely recommend

Ellie was so friendly throughout the night and we had a really good brunch she was so helpful! And always on hand for more drink! Xx

Great student night on Wednesday!!

Ok, clean, nice staff, in the daytime when we visited, it was quiet so don't know how it'd be at busier times. Toilets upstairs

The staff were brilliant and food was great

Jordan and Nathan - fantastic service and amazing breakfast!!!

Great food, I was particularly impressed with Katie’s service. a true asset to the business, will be coming again!!😍

Katie was a delight and helped us with food options. She was very informative about students deals and other events occurring at Yates. Love ya Katie ♥️

Not what you would normally think of for a bottomless brunch but Zara served us and was fantastic. Lovely place to take friends.

Food was great and drinks were reasonably priced. Thanks to the servers Katie and Zara and the cooks Nathan and Jordan.

Thank you Katie and Zara , John and Natasha for the food xx

Ellie was amazing and served us out drink super fast after ordering on the all

Finished work and decided to have a couple of pints , nice peaceful place , good for an unwind, friendly staff quick service .

Really good service, and very quick service, I was served by Matty and he was very good and quick. Super good night out choice

Came for a work event and i can say the staff really could not have done enough. Ellie & Kevin were amazing, especially Ellie who made sure it was a day to remember- Thankyou to the whole Yates’ team 🫶🏻

Ordered Saudage and mash... mash tasted awful. Definitely made from SMASH. Took me Back to when I was forced to go camping. Music too loud. Even with "mash" coming out of a packet and kettle we had to wait. If it was somewhere nice I would understand as the food would be made to order.

Good cheap food , great value for money , would recommend if you want a nice quiet breakfast. The staff are nice and friendly especially the tall bald one .

All staff are very pleasant, Jimmy and Zara are especially considerate

Great atmosphere, lovely service from Nathan and Krystal... Thank you, it makes all the difference 🥂

Lovely service from nathan and Krystal. Food out in minutes and drinks went down a treat! Beautiful people and atmosphere. Thank you for making it so enjoyable!

My partner and I popped in for a relaxing lunch and thoroughly enjoyed ourselves. Food and drinks are delicious,served quickly and reasonably priced. The atmosphere is lovely, Ellie and Nikola were so welcoming, attentive and friendly. Thank you so much for a great lunch! Will be coming back again soon ❤️

I came here today for lunch and I was served by junior, he was very lovely and polite… really pleased with the customer service and the food was lovely also 😊

Came in with lads Had a good time Good food good atmosphere

Amazing food and drink, the calm and quiet enviroment was very nice and added to the appeal, would definitely recommend to anyone who wants a place to enjoy a nice meal in peace and quiet either by themselves or with friends and family 😊

Very good service and great food will be coming again

Lovely meal. Very clean and tidy. And the staff were very accommodating!

Brad was so lovely!! Quick service And drinks were good

The food was enjoyable and was served by Ellie who was very friendly and welcoming

On this occasion we did not have food but the food that was being delivered at different tables looked lovely, a good selection of drinks available and the atmosphere was good. But the pub in general needs a deep clean including toilets.

Fantastic staff Nikola was wonderful

Amazing staff Nicola was very helpful

Nikola is amazing , service was great, will ve coming back every day

Friendly and fast service, Nikola was our server.

Very well attended by nikola she was very polite and understanding

Excellent service and efficiency from the staff, especially Nikola - very welcoming and friendly!

Like to go when able with family

Great service from Katie and Junior, smashing playlist x

lovely vibe & great music. also lovely service from staff specifically katie and junior :)

Lovely staff (Katie and junior) and enjoyable music

Jo and tash made the best steak I've ever had, great atmosphere would recommend.

Brad and katie were brilliant throughout our whole evening. Always asking if we needed anything and very prompt on service. Brad also went out of his way to be able to sort us a table for the england vs netherlands euro game. The food was brilliant and great price. Looking forward to returning again

Thank Jo and Tash, great atmosphere, lovely vibes . Great food enjoy the steak

Food was great, atmosphere was really good and the service was brilliant, staff were really friendly and helpful!

The bar staff, especially Katie, were lovely and incredibly helpful when it came to drinks. I will definitely be coming again

Excellent service by all staff members, especially Katie as she goes out of her way to give you the best service. Above and beyond is all I can say! Food is great for pub lunch/dinner, atmosphere is fab, drinks are amazing loving the Gumball cocktails 😍, Excellent for sports ect....

Came in for food (prepared by John,Krystal and Jordan) was delicious and cooked perfectly, brilliant service from Lucy,Lav and Zara couldn’t recommend more best staff at the venue!

Had a good time, Dizzy was very lovely

Lovely warm and welcoming food lovely everyone extremely friendly very clean Had a lovely conversation with Lucy made me feel so welcome, very fruendly and polite , extremely helpful when it came to ordering. Would definitely come again

Ellie is awesome. Top notch behind the bar! 10/10

Amazing atmosphere, good music, nice people

I didn't eat there but the experience was good.. No issues

Popped in for some food! Katie & Izzy were very helpful at the Bar. The food was great, thanks to John and Nath, hiding in the Kitchen!

Just popped in for lunch. Hot food and tasty which is great for a chain. Lovely polite servers who checked that we were happy with food and service. Great work

Just been in yates for a quick meal. The service was friendly and quick. The food was lovely. And the atmosphere is always welcoming. Nice mixture of different ages. We always feel comfortable here. Thanks.

Great service today from Lauren and Ben , they went out of there way to tell us about different drinks when another staff member didn’t go into much depth . Great service

We had some lovely food cooked by Krystal and Jo. It was hot and tasty. The new menu is a lot better than the old one, there’s lots that I would like to try. The bar staff are always lovely and friendly and nothing is ever too much for them.

Today I was served by Lucy and Zara at the bar, the service and attention to detail was impeccable when I was putting my order in. They were very polite, well spoken and friendly young ladies. They brought the condiments, drinks and food order over with a bit of banter. The food was absolutely delicious, I would definitely eat here again.

Went in for food service was good and food was great cooked by Nathan and Tash

Loved the steak meal and staff were lovely and friendly.

Cocktails are nice and 2-4-1 is a great deal for money. Friendly service from Terry.

Great guy Terry was , needs a pay raise

Ellie was our server and she was very friendly and accommodating. She was very hospitable and make our visit worth it. Would recommee coming for drinks and good food x

Had such a lovely evening here, Tobias on the bar helped me pick out my meal for the night and recommended a lot of good deals to me. The food was cooked perfectly and the pub was clean and well kept.

Lovely pub, friendly staff. We came in for food to get out of the thunder and we found it ever so cosy.

Brilliant service, flashing glass, served me a sick pint xoxo gossip girl

Kyra made us her first purple rain pitcher it was great and quick service would deffo recommend

Kyra was very polite and assisted us with whatever we need the food was amazing.

The new food menu is lovely had a cheese and bean toastie and dirty fries and was lovely the staff where amazing to kyra was up and down constantly trying help us due to something was missing off the food and was very helpful

Great pub, visited for the first time to watch Fury V Usyk boxing match and was the only place showing, table was reserved ahead of time and the staff were very pleasant, fairly priced drinks also added value to the experience. It is safe to say we will be visiting again for the rematch. The Jägerbomb delivery person going table to table is also an incredible idea, and at 2 for £5 without needing to que it can't be faulted.

Nice feindley place good to meet people

The staff here are amazing! Really friendly and welcoming and know how to have a laugh.

Called for 2 fish and chip lunches only to find out they didn't got any at all I was offered scampi which didn't ask for why advertise a product if you "Don't HAVE IT"

It's a good local pub , easy on the pockets too , nice landlady

Katie is an amazing bartender, she is always so welcoming and always puts a smile on my face whenever I attend Yates. The rest of the staff are incredible and really do pull the place together. They’re very easy to get along with

Would recommend, good prices and quick and friendly service by the bar staff especially Katie

Katie is an amazing bar staff, she always makes me feel welcome and gives a great service to customers

Should clamp down on bad language

Absolutely lovely place. Workers are very down to earth and the food and drink is top notch. Can’t say I’ve had as much fun as other places in castle. Lewis is the BEST employee here, please give him a raise!!!!!

PLEASE READ BEFORE GOING TO YATES - would put 0 stars if google let you Had a disgusting experience at Yates on Saturday night for my best friend’s birthday. After queuing up for 40 minutes with no issue, after being let in and waiting for ID to be checked, I was told by security and the manager that I was being refused entry due to the material of my trousers. They said that these were “trackie bottoms”, which they aren’t and there was no empathy shown by the manager, who was rude and disrespectful. We explained in a nice manner that the reason I was wearing these trouser that were more stretchy than jeans (see picture below) was because I had been injured, breaking my arm and kneecap a week ago and awaiting surgery, so my leg was too swollen to put into jeans. I understand if someone was in spots material outfit to be refused entry to uphold the standards the management want but as you can see from the picture below I was in a smarter outfit than the majority in the queue as I was wearing a Hugo boss polo, M&S trousers and Ted baker shoes. However, others who were wearing ripped cargos were able to be let in as apparently that still upholds the standards. It’s a real shame there was no cooperation due to the circumstances of my injury excluding me. The manager said that if I had a “broken leg” it would be different, so why is a broken kneecap any different to that? This has left a sour taste in my mouth and has actually made me feel quite discriminated against. The manager in particular was horrible towards my girlfriend, who was trying to explain the situation and understand why he wasn’t letting us in, but he would just dismiss and talk down to her, utterly disrespectful and people like that shouldn’t be working in hospitality. It wasn’t even that we were drunk as neither of us drink for religious reasons. I hope we receive some clarity over why this situation has happened.

Used to love coming here but they hadn't even got half the draft pumps available, grand national day should have been rammed instead it was sticky floored dive.

Had a steak there it was bloody lovely a nice thick lump of meat

Best place to be. Dec is the top man and takes care of everyone…

Dec is amazing proper hospitality highly recommend a visit. Dec with no ant is the best

Came for tea with my husband and grandaughter, staff very friendly and welcoming, didn't have to wait long for food, food was well presented, and very nice, we had fish and chips, the fish was delicious, grandaughter had a breakfast very nice, good price too will defo come again

Very friendly service, good food, great for watching the footy.

Oh wow so many issues. Was served by a male bartender. A customer walked past us to pick up a tissue and some spray to clean his own table, bartender decided to blow him a raspberry which promptly hit me in the cheek. He apologised, I'll take that. I asked for a coffee and was told he'd bring it over. I went to sit down. Ten minutes later I approached the bar to ask where it was. Bartender pointed to a now cold cup on the bar. Bartender had a radio on his person turned to absolute full volume coupled with a second unmanned radio sitting on the end of the bar, this was also turned to full volume. Every time someone spoke over the radio we had to listen to it echo between the two radios. Dirty glasses on empty tables and the bar, all while the bartender stood texting on his phone.

Really enjoyed the lunch. Friendly staff and nice and warm from the cold outside.

Not my sort of place. Eepecially when an exceptionally drunk young woman is trying to get her male partner to pick a fight with me. He couldn't apologise enough.

Just called in for a cooked breakfast, not really busy so no atmosphere at that time of day...friendly staff and food cooked nice and quickly...just no hot drinks as they had a problem with the boiler, but this was clearly stated on a sign on the front door before you came in,so no problem 👍

Just came in for a dessert... delicious and atmosphere is lovely thanks to zara tash John kyra and especially Jordan Ramsey