Sneyd Arms in Newcastle-under-Lyme

I visited Sneyd Arms a couple of weeks back when myself and my wife visited my son at Keele University. Lovely and cosy pub. Lovely service from Katie & Stacey. Highly recommend.

My wife and myself popped into the Sneyd Arms for a spot of lunch quite randomly, having not been in there for over 6 years, we were greeted by Helen, and, duly shown to our table, the pub was quite empty in the lounge, it has a very big lounge area. There was a fire lit in the front, it created a great welcoming ambiance, and the smell of the fire made the whole place feel very cosy. Our food was just perfect, very rustic in appearance, just how we like it, none of this pre formed, pre packed stuff. I chose the root veg pie and the wife had steak and ale pie, both absolutely beautiful, portions were perfect also. The bitter beer was spot on, nice temperature and well kept, wifey chose a Pinot, also spot on. We highly recommend this establishment, and we will return more often. Thank You... 5 Star experience.

Had dinner here with my son while visiting him at Keele Uni. We had the Halloumi to start followed by the Sneyd Burger. All of the food was delicious and the staff very friendly. Just what we needed! Will be back.

Loved it. Nice staff. Gave us fresh bowl of water for the doggi and couple of treats. New menu new owners ! Go !

Brilliant meal , the service is second to none, reasonable prices too . The young girl front of the bar is really lovely

Just a perfect place with character. The food was very tasty and the staff perfect. Would highly recommend

Visit for evening meal with a booked table. Small free car park. Table service provided for drinks and food orders. On an early Saturday evening the two staff were stretched keeping all the tables served. Our food arrived, and was worth the wait. No heating on in the pub, so a little on the cool side of what you might expect. Food though was delicious and piping hot, chips are exceptional.

Loved our visit here, the food was really nice and the staff were very accommodating essentially Stacey the manager who went above and beyond to make us feel at home, will deffo be going again soon

Held our engagement party at the knights Templar here last Saturday and what can I say - fabulous ! Staff were so attentive through the planning process, helped with all my questions and assisted with all queries on the day. Room was so easy to decorate and make our own with plenty of seating and room to dance. We opted to have the buffet which was a great hit, amazing selection and more than enough food to go round with plenty left over for people to take home. (Catered to allergies too). The DJ was also booked through the knights Templar, played what we requested and had songs to suit everyone though some requests on the evening he didn’t have in his library which is fair enough it didn’t spoil our evening. Lady working the bar did a great job of keeping everyone served with drinks from their well stocked bar. I would definitely book an event here again and recommend to all my family and friends

Really impressed with food and service. Nice period pub feel.

Owner/manager very rude, food was nothing to write home about, staff don't disseminate information, reserved a table, the day before, which on the day manage, advised not available.

4 of us went here on Fri 30.8.24 - I had booked a table. One of the party arrived before I did and gave my name for the booking, she was told there was no such booking and there were no tables available all night, they were full. I met my friend on the carpark and we returned to the pub - we had a bizarre conversation with the girl who was on the 'meet & greet' lectern - I gave her my name & she responded by saying that 'no one of that name worked here' By now we should have realized!! We were sat down at our reserved table, given menus and asked for a drinks order which we did and that was fine. When she returned with the drinks she then informed us at to what 'wasn't' available - it would have been easier to tell us what was. Also, told that there was a 50 minute wait after ordering as there was only 1 chef on and they were short staffed......good of her to tell us! 1 of us is gluten intolerant but the server couldn't tell us what my friend needed to know - she did go and ask the chef who said have the burger, no bun and don't have the chips either, to be safe - at which point we did give up. We waited at the bar to pay for the drinks, no one came, my friend went and fetched someone who was waiting on - I would have just left, but by friend is too nice for that. I said to the lady how dreadful it was and she said she couldn't let us have the drinks, she was unable to make that kind of decision - I hadn't touched mine on principal and she still charged us - at which point I told her that was very poor!! She then said what she could do was give me a 25% voucher, if I wanted it - I took it, but told her I wouldn't be using it - I've passed it on, with a warning!! The whole experience was unfortunately a shambles

Stopped in for Saturday lunch on the 8th and was well worth it. I had the albondigas with a side of chips and my husband had the pesto tagliatelle with chicken. both were delicious and portions were very large. chips were absolutely spot on, hard to find proper homemade chips nowadays. We had fantastic service by Katelyn, she was very attentive and friendly. Will be returning soon.

This pub used to be an amazing place for food, gatherings, chat etc. However not anymore. Frozen bag veg (undercooked) beef needs a steak knife to cut and fatty. Overall warmth of the dish cold, what’s going on guys. There was a time you could not get a table without booking and that’s not just in years past. It was hard to get a table after Sandra etc left as the standard was just as good. Such a shame, stayed a few hours and totally dead, no atmosphere at all. So sad to see.

Average overall. My son enjoyed the burger, but my daughter and I thought the Thai fish cakes were just ok. Considering we were the only ones ordering food (we booked a table but really no need on a Friday evening) we did wait for our food order. Shame - it’s a great location, nice surroundings but food and service v average given the price - sorry

Great pies, large portions, fairly priced and fantastic service by Katie and Stacey.

Stopped in for a spontaneous meal to avoid getting stuck in traffic on the motorway. I had the meatless burger and my boyfriend had the Sneyd Arms Burger - we loved both, and it was exactly what we were looking for in a pub lunch! Staff super friendly too, and very cosy, traditional pub atmosphere.

Food was horrible never going back ever....service was good by Katie starter very salty main chips soggy ...not good at all ...my hubby's chicken very over cooked not worth 58.00 got better at weatherspoons

Fantastic food great service made all us feel welcomed including our dog

Fantastic visit on an early Tuesday evening. Staff were welcoming, friendly and attentive. Food was amazing - portions were spot on, and great value for money. Liked the look of most of the starters so we went for the sharing platter which was well worth the £16.95. Had steak and ale pies for mains which were tasty and full of meat. Really impressed - Thankyou to all!

Went to the Sneyd for my mum and her friend’s nostalgia as they would often come to the Sneyd back in the late 1980s while going to uni at Keele. Enjoyed the food a lot, had the burrito which was good, slightly oily but very good. Darts and pool were also good with a cool old fashioned darts board.

Had great service from katie, i had the steak and ale pie and chips it was lovely and had plenty of meat in it personaly i thought the portion of chips was a lil small but im a big eater and everything was nice so i let it slide would come again for sure

Had great service from katie, i had the steak and ale pie and chips it was lovely and had plenty of meat in it personaly i thought the portion of chips was a lil small but im a big eater and everything was nice so i let it slide would come again for sure

Beautiful old pub full of lovely old photos on the wall of Keele, the Sneyd family etc. friendly helpful staff, good selection of beers and other drinks and good food options

Really, really nice. Great pub. Great food and such a lovely area. I got treated for fathers day. Pub is full of nostalgic pictures and polite staff Definitely recommended. Just a shame I didn't take any photos. Will definitely return

Disappointing father's day. No mention of a father's day menu on the website at all so we assumed it was the Sunday menu being served. Arrived and they'd got a table booking wrong for a start which was fine as the restaurant was empty anyway. Sat down and we were given father's day menus with absolutely awful choices on - gammon, beef, fish or chestnut roast? As someone who eats none of those options, I couldn't eat here, and my sister, who is veggie, despises chestnuts so couldn't eat anything either!! We had to get up and walk away, leaving us with nowhere to go because every other pub had advertised properly and were fully booked. Not how I wanted to treat my dad at all and I certainly won't be back.

Had lunch on Friday 7th June with a family member that’s currently at Keele University and the food was excellent, I can highly recommend the Pie and the Cheesecake that I had. This is my second visit so can’t complain really, I think we were served by Helen😀

Had a fantastic lunch. Was seated and served by Stacey, who was very welcoming and patient with me. Despite me managing to spill ale all over myself, she was still really friendly and understanding. Great food, great service, looking forward to my next visit!

Ate here Thursday 23rd May. Food was great, different dishes not your average pub grub. They do theme nights as well,we will be back soon Thanks for a great night due to really great staff

Lovely location Warm welcome by all the team .

Unfortunately on this occasion we had a bad experience. After seating us and serving us a round of drinks, it took a good 20mins to be asked for our food order, and this was only when I asked a passing member of staff. The waitress that took the admitted she had forgotten us. On arrival approx 20mins later the food was of a poor standard considering the price.

Food was great, and there was an ale offer for £2.80 a pint. Stacey who served us was friendly and lovely, definitely will come back!

We had a Baby Shower in the sneyd arms event space (Knights Templar). Great set up without a fault. Everything about the day was great, any requests I had, James was happy to help! I definitely recommend these guys for anyone who is looking to host any sort of party!

Mothering Sunday 2024 The positives: - greeted by a lovely lady & given a bunch of daffodils, nice touch - clean cutlery, food served on hot plates - no issues with drinks orders - steak pie was good (no suggestion of Stilton however), as was the vegetarian pie The sad negatives: - long waits for food after order - only 2 starters from 3 delivered - mushrooms looked unappetising being served in a thin, grey sauce and tasting very sour - pie & mash arrived as pie & chips, starter finally arrived with vegetarian main & when cod mornay arrived it had roasted potatoes instead of chips, a melted cheese topping rather than a cheese and spinach sauce, overcooked fish & burnt green veg All in all, not the lovely celebration it was meant to be, especially having driven from Leicester & having heard such great things about this place. In their defence, a large part of the bill was deducted, and I feel for the lovely lady who served us, I just hope her day got better. The place itself is very tired and in need of some tlc, especially the toilets.

Had a great afternoon with a few beers in the sun. The pub and atmosphere feels very welcoming and I enjoyed my meal after. The chips are absolutely spot on and the burger was delicious. All in all, a great pub with good character and a friendly atmosphere. Will return again and again.

Called in this weekend for food was shocked as used to be just a very basic venue and had that old people stink to it, food was lovely and good drinks the two young staff were great and never stopped as it was really busy will be definitely be back again for food, shocked how much this place has massively improved.

The food and drinks are good, good location. My issue is that you don't get service with a smile (or even eye contact) and when you order food they take your money quick but forget to cook it and serve it to you!

My cousin and I were delighted to stop at Sneyd Arms on a drive and a catch up. I had previously visited on a weekend when this place was heaving with customers, but on this Wednesday lunchtime it was relatively quiet. We enjoyed a special offer of two sandwiches for £20 which was a bargain as both our delicious, hot sandwiches came with the most delicious, home made chips, coleslaw and a varied and colourful salad. Stacey, who looked after us, was just lovely and it was a pleasure to meet her and to visit this historical pub. I am looking forward to returning with my partner in the near future.

We visited for Pie Night. I had the steak and ale pie and my partner had the veggie pie which is more like a cottage pie. Both were delicious and came in their own oven tin dishes. The steak pie had a good amount of meat inside and the gravy was tasty. My partner said she liked the veggie pie and would have it again! The homemeade chips were gorgeous and the veg was nice, if a tad under-cooked but not by much. The meals each came with a small gravy jug and that gravy was lovely too. We drank Cruzcampo lager which is our favourite but the price here is a bit expensive and at the top end of what you would pay. The downside to the visit was the 35 minute waiting time, but we were told the pub's main oven was broken and they were relying on a smaller one. We'll forgive the waiting time as the food was so nice and we'll definitely visit again for 2-4-1 Pie Night

It was 2 for 1 offer pie night. We ordered a steak pie and the fish pie. Chips were beautiful. The steak pie was packed with nice steak chunks and the gravy was nice and tasty. The fish pie was a let down. The menu stated cod and haddock. However, there was no mention of prawns. Not allergic (thanksfully) but really don't get on with prawns. If there had been one or two that's ok but there were loads. We like our veg al dente but on both it was seriously under cooked. We will consider eating there again but no fish pie and a meal without veg will be ordered. Such a shame as it is a lovely place.

beautiful old pub, with delicious food that my friend and i enjoyed, we loved the atmosphere. we work in hospo so we know how exhausting it can be working in a pub, but the girls that served us were radiant, we got two of their names (elise and katie), but there were three women working there that treated everyone to a smile!!! would go again and again and again, very worth every penny

The Sneyd Arms in Keele offers a delightful culinary experience with a diverse menu that caters to various tastes. The quality of the food is commendable, boasting well-prepared dishes and flavorful options. The selection of beers on tap adds another layer to the experience, providing a range of choices to complement your meal. The atmosphere is inviting, making it an enjoyable spot for both food enthusiasts and beer connoisseurs alike.

A delightful village pub. Good selection of beers and special offers on different days. Light bites excellent value and very tasty. 2nd visit and just as good as the 1st another good lunch and a very nice pint of 6X, hard to beat a good pint of Wadworths.

Good food. Friendly staff. Nice open fire. County-pub vibe.

Went for evening meal tonight i had gammon steak and hubby had rump steak rare both cook lovey and the crispy onions we've really lovely ,finished off will a sticky toffee pudding with custard yummy , a nice cosy pub and lovely staff

This pub in Keele village is food-centred, but offers up to 3 hand pulled cask ales which are generally well kept. The n my recent visit the Greene King Rocking Rudolph was in good form. I can't comment on the food, but I have seen some very favourable reviews. There is good WiFi access.

Sunday lunch was excellent. Lovely pub, friendly staff and great food.

Having eaten here a couple of times and now hosted an event, I would highly recommend the venue and adjoining building next door to anyone. Not only is the service outstanding but the help and communication in the build up is fast and reassuring. James and his team run a beautiful pub where the food is varied, delicious and served with a smile, the choice of drinks plentiful and the atmosphere welcoming. Thank you all for making our night amazing! Can’t wait to find an excuse to come back soon xxxx

Christmas Dinner in here on Christmas eve...very good quality and excellent atmosphere for time of year

Lovely surroundings. Service was slow and food average but clearly home cooked which was nice. Really impressed with range of vegan options.

Had a vegetarian Sunday dinner, it was very good.

We popped up to a snowy Keele to visit our son who is at Uni there. We called ahead, and 10 minutes later were sat at a table in this warm and cosy pub. Staff were great and we ordered a sharing platter for starter and Sunday roasts for all. The food was excellent and just what was needed on a cold and miserable day. We will definitely visit again.

Been to this pub numerous times in the past but not since the new owners took over and we were very impressed, the inside looks so much nicer and inviting and the food was excellent we went for the 2for £19 lunch time special of fish/chips absolutely delicious gorgeous white fish and super crunchy batter and lovely homemade chips we r definitely going again

Bar staff were amazing at the party I attended on Saturday

Just went in for a pint with my lad which was very good will call again.

Nice little place for a pint or a bite to eat. Decent menu, nice food and great service 👍

Delicious food in a cosy village pub with friendly staff. I had the gammon steak and it was excellent! Followed by the Chocolate Fudge Sundae! Back on the diet tomorrow! And even better... a pint was £2.99! When I'm staying at the Courtyard Marriot again I'll be sure to stop in for dinner!

Lovely food friendly staff very nice evening defo be back

Excellent food with great service, in a lovely traditional pub.

Very nice Friday night grill deal. We had chicken burger and halloumi burger and a bottle of rose wine. I would have liked the wine a bit colder. The food was great. The staff were awesome. Will definitely go back next time I visit Keele Uni.

We had lunch here on Friday 6th October, whilst on a visit to see our son at the nearby Keele University. It’s a lovely pub, in a beautiful village, and the food was very good. I had the steak pie, it was just the ticket. What’s prompted me to leave a review, however, was the exceptional service we received from Rachel. Although she was on her own, whilst we were there, she was; kind, helpful, friendly, organised, efficient, and in total control. She even found time to offer our son some friendly advice as he settles into University life (she is also a student, when not working at the pub). We will certainly eat there again and I am happy to recommend.

Butternut squash and lentil Sunday roast was delicious. Dog friendly too.

Kirsty and Emily were a great team thank you for a great night

A characteristic village pub which is well worth a visit!

Absolutely gutted played football last month against there pub side went back for food the best chips ever, went today handful of oven chip on a very fatty steak gutted won't be back soon 😢

we visited the restaurant for a family birthday and we couldnt have been happier with our visit. the staff were super friendly and attentive and the food was to die for! I went for the kickin chicken burger which was super tasty! Id 100% recommend and ive seen a new menu has been released which I will be returning to try out in the next couple of weeks. Thank you for a wonderful time!

Hi we visited the pub for an afternoon meal together, having searched around for local places to eat, we decided on the Sneyd Arms because some of the family visited and said it was good. Having arrived and found a table the staff were attentive and welcoming, however after getting our drinks we ordered food, then proceeded to wait 1 hour and 15 minutes for the food to arrive, the pub was not that busy we did however overhear other customers were not happy about the time it took to get their food, the staff in the pub seemed on edge and nervous, as the situation was not isolated just to one customer. After waiting then prompting one of the team, she called the kitchen and 5 mins later the food arrived in the lift, this was served to the table, there was an item missing so another call, and then it arrived, my wife had ordered the cod, although the food was hot the cod was clearly overcooked, we were asked if the food was ok and my wife pointed out the issue, we were offered a replacement but my wife did not want one, I have pointed out the correct processes followed by your team, but wanted to post this review that you may correct your issues with quality and service time. We like most families do not have a massive disposable income, so eating out is a very occasional event that we want to have a good experience, unfortunately you have not delivered on this and it is very disappointing.

I know this is against other reviews but we had the worst meal we have ever had, on complaining we were told it was due to there being a trainee chef on duty, well why not check food before it is delivered to the table! I only wish I had taken photos

Good variety of beverages, just doesn't like the fact that it doesn't serve coca cola draught. Should've added that to the menu. Spacious parking, indoors and outdoors tables accommodating any number of people. Last time tried the food is during Christmas and it was amazing.

Lovely place for a drink any time of the day or night. Built in the early 19th century this pub has the feel of old times without looking shabby. Good variety of drinks on offer.

Very nice food, and friendly staff, but the wait for food was quiet long

Been here a few times now as the food is always good. The only down side is the last couple of times we have been told that there will be around a 40 min wait for the food. This was an accurate estimation and we weren’t in a rush so ok for us but may not be for some. Staff are always nice and we bring the dog as he has separation anxiety and can’t be left, they are always kind and attentive to him. We will definitely return, we particularly enjoy the Sunday roast.

Really busy, but nice pub, great food, great atmosphere

Food lovely ruined by a little boy what the family couldn't control and a 45 minute wait

Good food, nice staff. Took a little while for the food to come out but that may be due to it being busy.

Surprise birthday party for a lovely friend Approximately 90 people. All of which had a fabulous evening. Thank you

Nice pub, friendly staff, a few nice ales on for me as I'm not a lager or a bitter drinker. Didn't eat here, it was an afternoon so relatively quiet.

A brilliant location for Keele University. Sadly under-utilised. Hidden gem. Lovely bar. Great atmosphere. Great food and restaurant. Staff so friendly. Also visited with 2 dogs and can only go in bat, which is no way a put-down as the menu is fully available with a lovely atmosphere. Serving staff so obliging and efficient. A great experience all around

Fantastic food, Well priced and the burger and chips were superb. I Couldn't fault anything at all and the service I received from Olly and young James was out of this world. Thanks guys I'll be back soon!

I came in for a meal and had the cod and chips perfectly cooked cod and amazing crispy chips and lovely friendly staff James and Olly looked after us really well

On entering we ordered drinks at our table before ordering food, when they came mine was cloudy so sent it back, it happens so wasn’t that bothered, then the food arrived tasted ok but wasn’t hot, then we ordered dessert, was asked if we wanted cream ice cream or custard, asked for cream, it came with ice cream, “ It says ice cream on the menu “ said the waitress, ok so why did you offer cream? Then the bill came, it included the pint that was sent back, got that removed and they gave us one dessert free. It’s a pub that serves drinks and food, they failed miserably.

This place does the best for the chips are amazing n the steaks are out of this world 🌎

Lovely Spicy Chicken Burger, Great Beers on tap, Olly looked after us and he is a great asset to the business. Comedy night was hilarious, will be coming again!

Great food. Great drinks selection. Staff very helpful.

Very delicious meals. The beef was melt in the mouth. Best meal I've had in a pub for a while. Service was spot on. Very happy. Will definitely be coming again😊

Great food and service lovely traditional pub. Yorkshire pubs theeee best !! 👌 we can't wait to be celebrating our 20th wedding anniversary in August here thankyou all thee best 🙂🙂

Hired out the pub’s side building, ‘The Knights Templar’ for a family party. They did catering for us. The venue was great, so was the food and it was good value for money. We enjoyed ourselves and the staff was friendly and so accommodating. Thanks James.

Delicious freshly cooked food served outside at a country pub. Perfect. !! We rocked up without booking early afternoon and ordered 2 sandwiches off the lite bites menu (vampire slayer cajun chicken) which came with fries and salad and we ordered extra onion rings. Every part of the lunch was cooked to perfection.

It’s a shame the Sneyd Arms has got to do so badly on food and I know there are more costs for pubs now to cope with but if they can’t get a good chef then I suppose the custom will drop off and things will only get worse. I had the Gammon Slices with and the egg was only slightly cooked. The chips were soggy too.

Nice place great local friendly people.

We visit The Sneyd Arms most Saturdays, approx 2pm and have lunch and a couple of drinks, 3 of us. The boys play pool while I enjoy the sports tv and also the visiting pooches that are welcomed. The food is delicious and the young girl behind the bar always looks after us. But,,, I’m sad to say,,, that today, along with the lovely girl behind the bar was a young girl whom, shall we say,,, truly upset us when we left. We always set up a tab and pay before we leave. We did so today, as always, and in front of a full bar the other girl decided to shout from across a full room as we left,,,, ermmmm… have you paid your tab??? Yes, we replied then left,, embarrassed and also annoyed at her complete and utter rudeness! We’re now not too sure if we want to return….

Fantastic Sunday roast lunch. Servers Rachel and Helen were wonderful and did everything to make it a great experience. Will return.

Wonderful food and excellent service from Helen and Natalya. My kickin Cajun burger was recommended and very succulent.

Lovely atmosphere, amazing food and our host for the evening, Rachel, was amazing. Will be returning

This was awful !!! The food was NOT good, I had light bites gammon,egg and chips it was awful ! The gammon was brown and had obviously been reheated In a microwave the chips were massively over cooked in what tasted like old oil, the fried egg was rock hard yolk and burnt to crisp underneath I requested another one which took an age to arrive it was more runny but still hurt underneath. My friend had fish and chips and hers was awful also massively overcooked!!!! Also the staff looked very scruffy !!! I most definitely would not recommend

Lovely friendly staff, great food and service. Will definitely be visiting again. 😊

Food was quite good. I had vegan Miami burger my friends had steak pie. And Jess was friendly and efficient. A classic British pub.

fantastic little country pub, food was perfect and the service was excellent, we spoke to the assistant manager who served us and was very attentive, he recommended the linguine which was delish, and we were even tempted with the blondie dessert which was perfect. highly recommend :)

Had the most fantastic meal with family ....we all had different, roast beef, pie of the day ,gammon and a duck leg from the specials board. We ate the lot it was really nice and fantastic value for money. Good choice of ales to choose...

Lovely little pub. Called in for a pint on the way home.