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4.0

Based on 4.800 opinions finded in 3 websites

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Nº 174 in 365 in Newcastle-under-Lyme

Nº 26 of 60 British in Newcastle-under-Lyme

CUSTOMERS TALK ABOUT DISHES WITH..duckcheesecookedsteakpuddingbeautifulmustbellycurrychickenpiesaladroastfishpork

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Lovely family meal. Super food, friendly staff and a warm welcome. Enjoyed it immensely.

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Steve . 2024-12-22

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Lovely meal I had sea bass gorgeous, great food, great service …..

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Nadina Binns . 2024-12-21

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A lovely experience for the entire family group. There were a range of touches that made the experience extra special, the activity packs entered all of our children (3,8 & 9) The ambience was excellent and meeting Santa was a great experience, the elves made it extra special for our youngest who got stage fright. The food was excellent but the portion sizes weren’t great, all 3 of our children were still hungry (as were the adults) but pacified by the biscoff biscuits which came with the coffees.

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Elizabeth Faulkner . 2024-12-20

MORE AT Google

Delicious food. Great service with special attention to our young grandson.

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L BAL . 2024-12-18

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The meals were delicious. Service was efficient and polite. Lovely relaxed atmosphere for lunch.

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Gill Kidd . 2024-12-18

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We walked in and must admit did worry as was packed (3pm sitting) & I initially thought ‘blimey this is going to be a night’ However ! To be fair to the place, they handled it really well, there was loads of well trained staff and we were served and seated straight away! The food was fantastic as always and a great wine selection… fab visit thank you

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whiteheadvicky . 2024-12-17

MORE AT TripAdvisor

Food just isn’t as good as it used to be and yet more expensive! Such a shame. Wish it would go back to home cooking and less centralised kitchen the quality has suffered.

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Sian Walker . 2024-12-16

MORE AT Google

Lovely place but food very over priced and not value for money. Chef, please do not try to reinvent the wheel, the prawn cocktail is not that, should be advertised as tempura prawns not prawn cocktail. Marie rose sauce makes a prawn cocktail not the halfpenny sized dollop served. No flavour to it despite the fancy description on the menu. Awful. I ordered the steak pie, flavours and portion perfect. However the base of the pie was like concrete and couldn't be cut with a knife or fork...obviously not fresh and must have been resting for a long time for the crust to become inedible. No one came to ask how we found the food, just to get another round of drinks. To be honest if it wasn't a works do and I have paid for it myself it would have gone back to the kitchen. Disappointed to say the least..

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colekaz001 . 2024-12-14

MORE AT TripAdvisor

Food was lovely, service was great, can’t fault anything.

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Craig Ostrouchow . 2024-12-14

MORE AT Google

The atmosphere here is always so lovely and inviting! The food is always on point and there is a big range of food and drinks to choose from. Will always visit again and again :)

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Caya McCarthy . 2024-12-12

MORE AT Google

We were very impressed, the food was very good, & the staff were lovely. We will definitely visit again.

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jangray79 . 2024-12-09

MORE AT TripAdvisor

We called in for a Coffee & a Pot of Tea. Great service & quality Tea & Coffee. The biggest surprise was the price - far cheaper than most establishments. Very impressed!

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Pamela Hughes . 2024-12-07

MORE AT Google

Atmosphere is lovely, as well as the decor. Attentive service.

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Yasmin O'Brien . 2024-12-07

MORE AT Google

"Excellent food, great service, and welcoming hosts—every visit to Paragon Pubs has been a treat. We've enjoyed dining here for over a decade, and they always deliver. Paragon Pubs truly understands the needs of its customers and consistently maintains high standards with each visit."

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Dr Eye . 2024-12-05

MORE AT Google

Brilliant food, great place to eat.

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M Kesic . 2024-12-05

MORE AT Google

Attended a fantastic family wedding.

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Louise Mayer . 2024-12-03

MORE AT Google

Young waiters very approachable

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Mark McLeary . 2024-12-02

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A really disappointing visit. Waited 30-40 minutes between starters and mains, then the food arrived cold and inedible. The rare steak had obviously been left under a heat lamp and came out medium and all the sides had dried out. We also sat for most of the meal with empty glasses as no staff bothered to see if required more. Will not be returning in a hurry.

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Lauren Paul . 2024-12-02

MORE AT Google

We had a 60th birthday in the private room which was ideal for 14 of us. Ellie our waitress was fantastic and could not do enough for us - thank you

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Dawn Jones . 2024-12-02

MORE AT Google

Had a lovely time,as we always do,here.

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Malcolm Gee . 2024-12-01

MORE AT Google

Very disappointing meal. Rude male server, indifferent staff. Food, Turkey roast and beef roast both quite tasteless. Roast potatoes that a steak knife couldn't get through, hard broccoli and parsnips. So disappointing, overall not a great meal. We won't return and I'd recommend the sister pub The Board Head, always super friendly staff and excellent food.

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Jayne Greer . 2024-12-01

MORE AT Google

Lovely food. Fantastic service from Zara & Angela.

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Michaela Trigg . 2024-11-30

MORE AT Google

Our evening was wonderful, we really enjoyed ourselves, having such an attentive server just added to the experience, Thank you Charlotte, your an absolute credit x

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Laura Carr . 2024-11-29

MORE AT Google

The welcome was warm and friendly. The food was delicious and the service was great. Thank you everyone

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Stuart Graham . 2024-11-29

MORE AT Google

Visited numerous times for all sorts of occasions, whether your looking for a family meal, large party or a romantic meal out the Swan with two necks never disappoints. You can always expect a warm and friendly welcome with a great atmosphere. The food and service is second to none with a continuous high standard time after time. There's a great selection of high quality food and drink to choose from with very reasonable prices. Our server Harriet was so attentive and ensured all our wants and needs were met at every opportunity. If you've not tried this place, go, I guarentee you will not be disappointed. Thanks again for another great experience.

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stephen lockley . 2024-11-26

MORE AT Google

The food and service is very good and we went for the Sunday lunch menu, our food arrived without the extra of cauliflower cheese, after 5 minutes I asked for it and a very disappointing half dish of "bits" of cauliflower arrived, I can only assume they had run out and we got the leftovers in between making more as I saw another table with one and they had a full dish of proper florets, pretty disappointing for £6 but the rest of the food was very nice. If you want the set menu, be sure to ask for the original menu back as not all of the dessert menu is included in the 2 or 3 course price so you end up paying extra.

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Victoria Cottam . 2024-11-25

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Sunday lunch , service was so slow.. we had to keep reminding the staff re drinks orders. The main course took nearly an hour to arrive after our starters were cleared. The food was tepid, had to be taken back to the kitchen. 2 of us requested no mash but we got mash. The beef was tough, roast potatoes hard and dry. All in all very disappointing.

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charlotte paterson . 2024-11-25

MORE AT Google

Excellent food and service. Thank you Josef. Ambience very noisy

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Jenny Taylor . 2024-11-23

MORE AT Google

Lovely meal , staff very efficient and friendly Overall a very pleasant experience ☺️

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sue jenkinson . 2024-11-23

MORE AT Google

Great food, great place for a date night. Service was top quality too. We were served by Josef who was very attentive and ensured our glasses were always full!

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Jack D . 2024-11-22

MORE AT TripAdvisor

Decorations and overall atmosphere of the establishment was very welcoming and comforting. The staff were very friendly and continued to ensure we were happy and had everything we required. The food was high quality and absolutely delicious. An excellent variety and very unique dishes. The treacle glazed fresh bread with whipped Guinness and marmite butter was most excellent and not like anything we have ever had before.

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Jessica Gilson . 2024-11-20

MORE AT Google

Chicken was dry but they did cook me some more which meant I had to eat after everyone was finished. Both of my sons were not able to eat the burgers as they were so dry. I had to take them else where to eat after The staff were very nice. However due to the quality of food I won’t be eating again at this restaurant

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Katy Thompson . 2024-11-19

MORE AT Google

We had a family gathering, the food was excellent and the service impeccable. Thank you Pascal and the rest of the team, you were fantastic.

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simon robinson . 2024-11-17

MORE AT Google

Very good service and the food was well presented and delicious. The only negative was the broccoli was undercooked on the belly pork dish. Very busy for Saturday lunch so I would definitely recommend booking.

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Carol Wise . 2024-11-17

MORE AT Google

Been here 2 or 3 times for evening meals. Love the ambience of the place and the staff are friendly and attentive. Unfortunately my biggest problem, and which stops me going more often, is that there is an extremely small choice of gluten free options. We decided to try out the Traditional Sunday Lunch for a change. Unfortunately I was not able to have this as the only option was only to have the accompanying vegetables. There was no option either for dessert (this is from the Sunday Lunch Menu) Extremely disappointing considering such a great brand. A lot of other pubs are catering much better for Gluten allergens.

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Carmela Reed . 2024-11-16

MORE AT Google

Took my posh parents to this restaurant and they were amazed. Food was incredible and service was on point. My favourite place in Staffordshire.

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George Johnson . 2024-11-15

MORE AT Google

Everything was super! Only have missed a good english beer from the tap

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JR130269 . 2024-11-15

MORE AT Google

Excellent food... Immaculate restaurant

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Michael Coulston . 2024-11-13

MORE AT Google

Superb in all aspects - as it always is! Our favourite restaurant. A must place to eat!

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Michael Wilcock . 2024-11-11

MORE AT Google

Fabulous time at the swan. Coming here on a Monday night is the best choice, quiet, discreet, lovely for a romantic night. Harriet has been great serving us tonight, super attentive and very polite.

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marianabiscoito . 2024-11-11

MORE AT Google

Great service by Harriet with great food to match

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Matthew Higgins . 2024-11-11

MORE AT Google

Absolutely amazing evening with exceptional food and service provided by the lovely Harriet! Thank you for making an evening out with friends so special.

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15wren . 2024-11-10

MORE AT TripAdvisor

Harriet our waitress was wonderful

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Colette Pearce . 2024-11-10

MORE AT Google

Great food, most certainly recommend the Thai dishes!

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chica valenzuela . 2024-11-09

MORE AT Google

Great food as ever (especially the Thai red curry) and service from Pascal was fantastic

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paul kendrick . 2024-11-09

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Went out for a family celebration and enjoyed food and drinks. Quite expensive for drinks and meals and some of the meals were disappointing.

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Mark Burton . 2024-11-09

MORE AT Google

Exceptional food and evening out with friends. The service provided by Harriet was attentive, professional, friendly and yet served with an ease and grace beyond our expectations! Thank you Harriet for making our evening a fantastic one! 🤩🤩

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Jennie Homer . 2024-11-08

MORE AT Google

Lovely surroundings, nice food however chips on meal tepid, meal generally only just warm enough. No check back during meal to report these issues. The person who cleared the plates didn’t ask how our meal was either. Disappointing visit won’t be in a hurry to return. Asked for service charge to be removed and still not asked if there had been a problem. Waiter seemed disinterested in general.

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Kevin Brownhill . 2024-11-07

MORE AT Google

A fantastic early evening meal. The food and service was excellent and we felt well cared for and catered to throughout. Our server Pascal was phenomenal all throughout our meal.

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Thomas Hulse . 2024-11-07

MORE AT Google

Excellent food and service in a lovely setting, Pascal looked after us on a charming friendly manner, highly recommend: )

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Sharon Blairs . 2024-11-07

MORE AT Google

Just a nice place with good food

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Stephen Breslin . 2024-11-04

MORE AT Google

Beautiful Sunday lunch, thank you, will be returning 💯

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mary barber . 2024-11-03

MORE AT Google

The server pascal was very nice and kept checking on us, the food came out very quickly and was delicious. Thankyou so much 🫶🏻

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Isabelle Cannon . 2024-11-02

MORE AT Google

Libby was amazing, thank you so much for your help. Our food was great and service was brill too! Will definitely come again soon! Xx

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louise badger . 2024-11-02

MORE AT Google

Fantastic service, pascal was exceptionally attentive, food was absolutely amazing. We popped in on a lunch time and were pleasantly surprised, we will definitely return!

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Laura Steele . 2024-10-30

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We went the swan in March of this year for an Anniversary party Josef Jones organised us having a private part as there were over 20 of the family. All the meals were very good no one had any complaints the tables were set out really nice. We had fantastic night would definitely recommend it to everyone. Staff were lovely.

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Wendy Usher . 2024-10-28

MORE AT Google

Always a great experience!! Harriet was so good and really looked after us 😄

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Sally Brys . 2024-10-28

MORE AT Google

First time visit for a late lunch. Superb food and service - especially Pascal #legend

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Dalj Barn . 2024-10-28

MORE AT Google

Lovely evening. Food and wine lovely. Great atmosphere too.

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lidia quinlan . 2024-10-28

MORE AT Google

Service was a little slow taking food orders, and after ordering a second drink i had to ask where it was! And it must have been waiting on the bar because the young lady brought it more or less straight away after asking, because I’d been wait quite a while up to that point. Didn’t seem enough staff working/ waiting on tables for the amount of people dining .

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Di Harper . 2024-10-27

MORE AT Google

Josef served us on Sunday 27th October and he was absolutely wonderful. He was attentive polite and went above and beyond. He’s a credit to paragon. Thank you

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Penelope . 2024-10-27

MORE AT Google

This is our favourite local restaurant. We have regularly frequented it since its opening. The meals and service are always excellent. The staff recruited are always friendly, well presented and efficient. Our particular thanks goes to our regular maitre d’ , Pascal Briquet, who always ensures customers are served efficiently. Thank you.

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Susan Gillespie . 2024-10-27

MORE AT Google

Great service. Seated 2 of us very quickly as requested with water and accommodated all our needs very satisfactory. Thanks. Only one bitter to choose, but was ok.. 🆗❤️🙏

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robin ainsworth . 2024-10-27

MORE AT Google

amazing food and atmosphere, great portion sizes and Zara was super lovely!! 10/10 would recommend

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Lily Roberts . 2024-10-26

MORE AT Google

Good place to eat, not far from town - if you live in the potteries!

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Michael Shadforth . 2024-10-26

MORE AT Google

Had a great time here at the Swan with two necks, our server Pascal was fantastic, really cared for us as customers. The food was fantastic, my partner had chicken pie and she loved it, I went for the Thai red curry which was phenomenal! Would recommend this place 10/10 Fantastique!!!

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Joel Hutson . 2024-10-26

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The Swan With Two Necks is never defeated! The service, ambience and quality is always top-tier. The business model is perfectly executed and I will always be a staunch fan!

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Richard Keddie . 2024-10-26

MORE AT Google

Always a pleasure to call in here when I’m passing for business. Fawltless!

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Judith Cooper . 2024-10-26

MORE AT Google

Harriet was helpful and attentive. Our food was delicious. Yummy vegan options. The music is slightly too loud for me

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Emma Mapletoft . 2024-10-26

MORE AT Google

We enjoyed a meal with our 2 daughters and appreciated the birthday balloons.

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Kate Spiers . 2024-10-25

MORE AT Google

The service and food are always amazing and Pascal is always friendly and helpful he makes our visit to The swan with two necks very memorable .

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Paula Price . 2024-10-25

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Always 10/10, love the swan and the staff. Josef was incredible.

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Elliott Shenton . 2024-10-23

MORE AT Google

Excellent as always. Lovely restaurant with great menu that will cater for all tastes. Very professional, friendly and efficient staff. Highly recommend.

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Veronica Holland . 2024-10-23

MORE AT Google

We went for something to eat on what was a very sad day for us and Beth our server put a smile on our faces she was so lovely. The food was fabulous although they had run out of tiramasu so we will have to go again.

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pauline king (KC Papercraft) . 2024-10-21

MORE AT Google

Pascal & team made my daughters 21st birthday celebrations very memorable. Thank you Michelle Sambrook 😊

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Michelle Sambrook . 2024-10-21

MORE AT Google

Very nice birthday meal again. Standard never changes.

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Steven Pyatt . 2024-10-21

MORE AT Google

Been many times and always enjoyed Pascals service! He is an asset to the team and deserves more reward!

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S B . 2024-10-21

MORE AT Google

Excellent food, great service from Pascal and nice atmosphere.

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R H . 2024-10-20

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We had my daughter’s 21st meal there and they did a brilliant job! Food was amazing and staff were too. Really happy overall… thankyou 🙏🙏

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Lucie Wood . 2024-10-20

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We come to the swan with two necks quite often. We went saturday, and we were served by Pascal. He is always polite, and has a natter with us. The food was lovely, and the atmosphere warm and inviting. Thank you for always a good service.

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jennifer delves . 2024-10-20

MORE AT Google

Izzy was our server and she’s great!

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Faye Harrison . 2024-10-20

MORE AT Google

Harriet provided lovely and friendly service all the wag through. The food was so lovely and came quickly.

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Harriet Lea - Brammer . 2024-10-19

MORE AT Google

Excellent service, food was beautiful

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John Street . 2024-10-19

MORE AT Google

Pascal has been fantastic. Thank you. Lovely atmosphere

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Rebekah Elizabeth . 2024-10-19

MORE AT Google

Food was amazing and fresh lovely vibe really enjoyed and will be going back

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Colin Thorpe . 2024-10-18

MORE AT Google

Had such a lovely night food and staff were amazing.. we were being looked after by Pascal and he was brilliant and made sure out table was always attended too thank you we will be back again 🙏🏼⭐️⭐️⭐️⭐️⭐️

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Warren Hudson . 2024-10-18

MORE AT Google

Overall 5 stars, quite delayed with service but that isn’t the fault of the waitress. We have been served a couple of times by Beth so it was lovely to see that she remembered us. Beth is always very happy, always smiling and very polite. Beth is always happy to help with any queries or issues and resolves them with ease.

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Abbey Thorpe . 2024-10-17

MORE AT Google

Walk in for 2 people . Had beautiful Sunday lunch. Only negative was ran out of cauliflower Cheese, however I may have struggled to eat it anyway. On looking at receipt when returned home I did get charged for this.....Will teach me to check the bill before paying

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Sheena Acton . 2024-10-15

MORE AT Google

We went for Sunday lunch and to taste a couple of cocktails for my daughter's upcoming Wedding there in November. The meal was exceptional and we all enjoyed it even the tiramisu afterwards. The Plum negreo cocktail wasn't very nice though so we took that off the wedding menu and replaced it with another. Other than that no complaints .

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sueharry1954 . 2024-10-15

MORE AT TripAdvisor

Everything was top notch from arrival to us leaving. Food fabulous Staff, very polite, very accommodating and took time to talk to customers We will 100% return Everything spotlessly clean An absolute credit to all of your staff

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Glynis1949 . 2024-10-14

MORE AT TripAdvisor

Wonderful atmosphere Good food pie was delicious. All staff were very helpful and attentive Excellent service by Joseq

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pauljanburke . 2024-10-14

MORE AT TripAdvisor

Beautiful meal, excellent service my new favourite place to go, highly recommend to anyone.

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Clare . 2024-10-13

MORE AT Google

I’ve had some disappointing meals here before but I tried the new Thai curry menu and it was really good. My partner had the pan roasted chicken supreme which was also good .

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Glyn Foster . 2024-10-13

MORE AT Google

Lovely setting, reasonable price and would return.

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Emma Brooks (Loves food) . 2024-10-13

MORE AT Google

Absolutely fantastic food and service from Harriet

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Adam Pitt . 2024-10-13

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Lovely atmosphere, great food and friendly service from Harriet, all in all a good experience!!

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Polimeridou Niki . 2024-10-13

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Lovely Sunday spent eating beautiful food .

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Jo Shenton . 2024-10-13

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Beth was a very good waitress we would be happy if she served us every time.

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Christopher Farrealey . 2024-10-12

MORE AT Google

Absolutely dreadful from start to finish, in the little time we actually spent here. Between our starters and our mains, we were literally in here for about 30 minutes. It's like they didn't want us to spend our money, super rushed, water walked off in the middle of me trying to order more drinks and ask for a break between meals. Mains came out within 10 minutes, spoke to the manage regarding the problem who apologised and then never followed up on the issue. We were then virtually ignored until we tracked them down to pay the bill. Awful, go to the boarshead.

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Lee S . 2024-10-11

MORE AT TripAdvisor

The Green Thai Chicken was delicious but the helping of rice was very small and we were charged for the extra portion we requested . Likewise , the ice cream was lovely but the scoops ( 2 ) were tiny. Luckily I don't have a huge appetite but those who do might be left somewhat peckish!

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Catherine P . 2024-10-10

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