Based on 4.720 opinions finded in 3 websites
Based on 4.720 opinions finded in 3 websites
Nº 174 in 365 in Newcastle-under-Lyme
Nº 27 of 60 British in Newcastle-under-Lyme
Opinions
This is our favourite local restaurant. We have regularly frequented it since its opening. The meals and service are always excellent. The staff recruited are always friendly, well presented and efficient. Our particular thanks goes to our regular maitre d’ , Pascal Briquet, who always ensures customers are served efficiently. Thank you.
Susan Gillespie . 2024-10-23
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Always 10/10, love the swan and the staff. Josef was incredible.
Elliott Shenton . 2024-10-23
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The service and food are always amazing and Pascal is always friendly and helpful he makes our visit to The swan with two necks very memorable .
Paula Price . 2024-10-23
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Excellent as always. Lovely restaurant with great menu that will cater for all tastes. Very professional, friendly and efficient staff. Highly recommend.
Veronica Holland . 2024-10-23
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Very nice birthday meal again. Standard never changes.
Steven Pyatt . 2024-10-21
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We went for something to eat on what was a very sad day for us and Beth our server put a smile on our faces she was so lovely. The food was fabulous although they had run out of tiramasu so we will have to go again.
pauline king (KC Papercraft) . 2024-10-21
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Been many times and always enjoyed Pascals service! He is an asset to the team and deserves more reward!
S B . 2024-10-21
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Pascal & team made my daughters 21st birthday celebrations very memorable. Thank you Michelle Sambrook 😊
Michelle Sambrook . 2024-10-21
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We come to the swan with two necks quite often. We went saturday, and we were served by Pascal. He is always polite, and has a natter with us. The food was lovely, and the atmosphere warm and inviting. Thank you for always a good service.
jennifer delves . 2024-10-20
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Excellent food, great service from Pascal and nice atmosphere.
R H . 2024-10-20
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We had my daughter’s 21st meal there and they did a brilliant job! Food was amazing and staff were too. Really happy overall… thankyou 🙏🙏
Lucie Wood . 2024-10-20
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Izzy was our server and she’s great!
Faye Harrison . 2024-10-20
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Pascal has been fantastic. Thank you. Lovely atmosphere
Rebekah Elizabeth . 2024-10-19
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Harriet provided lovely and friendly service all the wag through. The food was so lovely and came quickly.
Harriet Lea - Brammer . 2024-10-19
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Excellent service, food was beautiful
John Street . 2024-10-19
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Food was amazing and fresh lovely vibe really enjoyed and will be going back
Colin Thorpe . 2024-10-18
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Had such a lovely night food and staff were amazing.. we were being looked after by Pascal and he was brilliant and made sure out table was always attended too thank you we will be back again 🙏🏼⭐️⭐️⭐️⭐️⭐️
Warren Hudson . 2024-10-18
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Overall 5 stars, quite delayed with service but that isn’t the fault of the waitress. We have been served a couple of times by Beth so it was lovely to see that she remembered us. Beth is always very happy, always smiling and very polite. Beth is always happy to help with any queries or issues and resolves them with ease.
Abbey Thorpe . 2024-10-17
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Walk in for 2 people . Had beautiful Sunday lunch. Only negative was ran out of cauliflower Cheese, however I may have struggled to eat it anyway. On looking at receipt when returned home I did get charged for this.....Will teach me to check the bill before paying
Sheena Acton . 2024-10-15
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We went for Sunday lunch and to taste a couple of cocktails for my daughter's upcoming Wedding there in November. The meal was exceptional and we all enjoyed it even the tiramisu afterwards. The Plum negreo cocktail wasn't very nice though so we took that off the wedding menu and replaced it with another. Other than that no complaints .
sueharry1954 . 2024-10-15
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Wonderful atmosphere Good food pie was delicious. All staff were very helpful and attentive Excellent service by Joseq
pauljanburke . 2024-10-14
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Everything was top notch from arrival to us leaving. Food fabulous Staff, very polite, very accommodating and took time to talk to customers We will 100% return Everything spotlessly clean An absolute credit to all of your staff
Glynis1949 . 2024-10-14
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Absolutely fantastic food and service from Harriet
Adam Pitt . 2024-10-13
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Lovely setting, reasonable price and would return.
Emma Brooks (Loves food) . 2024-10-13
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Lovely Sunday spent eating beautiful food .
Jo Shenton . 2024-10-13
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Lovely atmosphere, great food and friendly service from Harriet, all in all a good experience!!
Polimeridou Niki . 2024-10-13
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I’ve had some disappointing meals here before but I tried the new Thai curry menu and it was really good. My partner had the pan roasted chicken supreme which was also good .
Glyn Foster . 2024-10-13
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Beautiful meal, excellent service my new favourite place to go, highly recommend to anyone.
Clare . 2024-10-13
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Beth was a very good waitress we would be happy if she served us every time.
Christopher Farrealey . 2024-10-12
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Absolutely dreadful from start to finish, in the little time we actually spent here. Between our starters and our mains, we were literally in here for about 30 minutes. It's like they didn't want us to spend our money, super rushed, water walked off in the middle of me trying to order more drinks and ask for a break between meals. Mains came out within 10 minutes, spoke to the manage regarding the problem who apologised and then never followed up on the issue. We were then virtually ignored until we tracked them down to pay the bill. Awful, go to the boarshead.
Lee S . 2024-10-11
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The Green Thai Chicken was delicious but the helping of rice was very small and we were charged for the extra portion we requested . Likewise , the ice cream was lovely but the scoops ( 2 ) were tiny. Luckily I don't have a huge appetite but those who do might be left somewhat peckish!
Catherine P . 2024-10-10
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Comfortable surroundings, convivial atmosphere, excellent service & great food. A very positive lunchtime experience!
George Phillips . 2024-10-08
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Group of 5. Loved our meals . Very tasty dishes. Great service and a very nice atmosphere.
JM . 2024-10-08
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We have held several family celebrations at the Swan with Two Necks. The food is always delicious, and good value. The service in particular is excellent (thank you to Hannah L for her organisation of a recent family event) and well deserving of 5 stars.
Gemma Collins . 2024-10-06
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Great food and a lovely atmosphere. Would definitely go back in the future.
Naomi Campbell . 2024-10-06
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The food and service were excellent, and in such a nice seting too! We booked a family meal in the function room and all had a very nice time, thanks to amazing food served by very helpful staff. Highly recommended.
Geoff Lawrence . 2024-10-06
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Our second return in 4 years in hope it would be better, needless to say we won't be rushing back. Atmosphere and service adequate as staff so bland , along with my disappointing salad, which was missing 2 elements stated on the menu. Such a shame.
Soraya Currie . 2024-10-05
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The Swan with Two Necks was the perfect venue for the wedding. The tipi was beautiful! Katie and her team were incredible, and really helped make planning a wedding a calm experience! Thankyou for making our special day perfect
Alicia Ferrie . 2024-10-02
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Starter was perfect, waited an hour for main meal that came out luke warm. Empty glasses on table were left there whilst we ate, leaving very little room. Had to ask waiter to remove them.
Adelle Rose (Adelle) . 2024-10-02
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An excellent location and lite lunch for an informal business meeting
david mayer . 2024-10-02
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Best burgers ever, went here for an anniversary date.
Kerry Lee Marais . 2024-09-30
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Visited for a special occasion and unfortunately did not live up to our expectations. It took 30 minutes from arrival to receive drinks, when they arrived drinks were wrong or missing. We ordered food after being here 35-40 minutes to then be told many items were unavailable. It would have been beneficial to have been told this on arrival by the host. There were no steaks available and several other items. We ordered our second choices, the chicken supreme to then be told the chicken was unavailable and we’d be given a chicken breast by the manager. This came as a dry, tough flattened piece of chicken. The food was not really worth it overall, starters were mediocre and the wait overall to having our mains was 80 minutes from arrival. It was like we had been forgotten about several times really and the venue was not busy. The young man serving us was nice and explained how it had been a very busy day but this ruined our experience. We came for a special occasion and left disappointed.
Dan Middleton . 2024-09-29
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We happened to pass by The Swan With Two Necks and we really enjoyed the cheerful welcome, delicious food and lovely atmosphere, definitely would recommend
Helen Thompson . 2024-09-28
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The only downside is the beer. You used to have Doombar and Landlord. Please bring them back, Titanic is not in the same league
James Green . 2024-09-28
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Great Thai options on menu. Recommend the Green & Yellow Thai sauces with chicken skewer & crispy beef.
Jane Muir . 2024-09-28
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Absolutely gorgeous food, lovely atmosphere, speedy service.
Becky . 2024-09-27
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Great service & food, Zara was lovely
Chris Morgan . 2024-09-26
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Great night, fab service even though busy
Aby Brough . 2024-09-22
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Beautiful place! Beautiful food! Would definitely recommend!!
Alison Robinson . 2024-09-21
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Olly was super and excelled at customer service/ lovely food and will definitely be back
Luisa Webb . 2024-09-21
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Service was brilliant, lovely food! Olly looked after us really well!
Tom Hailwood . 2024-09-21
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My friend had her hen doo in the tipi 21/09/24 it was a great experience, food lovely, surroundings beautiful. We all appreciated Ben the bar man, I have to mention him as he was amazing, so efficient and friendly. We all clapped and cheered him when he left to go back to the main bar! 😢 An asset to Paragon Thank you for a great time. Love the tipi a great addition to The swan
Adrienne Chafe . 2024-09-21
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Fantastic food, lovely atmosphere and perfect service!
Thomas Dodd . 2024-09-19
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Food and service absolutely superb at the Swan with Two Necks as always. We will continue to return to this lovely restaurant .
Les Pearce . 2024-09-19
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Midweek dinner. Great menu and value for money. Love the Thai curry options.
Jane Muir-Stott . 2024-09-18
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Food was fantastic, great atmosphere, welcoming to our 2 kids and great options for them too.
Jamie Findler . 2024-09-16
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Always great service and food no matter the time of day
Ian Thomas . 2024-09-16
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Lovely friendly wecome, food was perfectly cooked. Would definately go again
k . 2024-09-13
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Just had my 60th there and I could not fault it
Teresa Towey . 2024-09-11
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Great Sunday Lunch. Really Good. Rather packed though, perhaps trying to squeeze too many people in meaning it was very very noisy and also very hot. Temperature needs adjusting and I would encourage a think on capacity.
Steve Hankey . 2024-09-10
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Really excellent food - perfect venue for a special occasion. Thank you Olly
John Brady . 2024-09-07
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Really nice food, good service, food came out very fast, customer service was very good. Olly was very helpful, ensuring we had everything we needed and was helpful with dietary requests.
Cheyenne Edwards . 2024-09-07
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As always, the food is amazing in presentation, quality and taste. The service from our waiter Olly was also remarkable, being very attentive, efficient and friendly. My only slight niggle is the noise level and the tables being tightly packed together that the back of your chair can be against the back of someone else’s chair. Don’t let this put you off visiting as I can’t recommend anywhere as good as this place.
Kate Tomkinson . 2024-09-07
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A celebratory meal for our 35th wedding anniversary. Appearance and presentation of the food was good and first impressions count. The first sense you use is sight then taste, both were superb. The food was tasty and the atmosphere good. Would recommended to all!!
Debbie Ruscoe-Icke . 2024-09-04
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Good food, good service, good experience overall with good friends!
Martyn Donlon . 2024-09-04
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Our waiter Pascal was very attentive , helpful and pleasant. Five of us had dishes which were excellent except we all agreed the fries/chips were insipid and in some cases undercooked.
John Reeves . 2024-09-03
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This is a very nice place to be for people who are looking for a classy place to be. Situated in the countryside like environment its idle for getting away from most of these crowded pubs in central business district. I really enjoyed my time there and the service was excellent with an extremely welcoming atmosphere. We enjoyed our time there having ours drinks with noone bothering us and no noise. They played very nice music on very low volume where you can have a conversation without shouting. It's a place for classy people. The staff is always at your service with a big smile. We went for drinks only but next time we are definitely going to order some lovely meals they have on their menu card. I would love going there once or twice every week.
garikai chimuzinga . 2024-09-03
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Went for Sunday lunch with the family 7 adults, 2 children and a baby. Waitress introduced herself and said she would be looking after us but we saw several different members of staff and service was a little slow. We asked for a high chair but it really wasn't suitable. It wasn't high enough and there was no tray to put food on. Our little one was very uncomfortable in it so I would suggest changing them for something like IKEA offer, which aren't expensive.
Meryl Williams . 2024-09-01
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Had the Sunday dinner best of both which had a £2 supplement asked for pink beef came well done what little there was 2 wafer thin slices of beef 2 wafer thin slices of ham hidden under a cold Yorkshire pudding accompanied by 2 rock hard potatoes which I think were supposed to be roast All in all worst Sunday lunch I have ever had
jason everall . 2024-09-01
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Having visited before, it was great to find the experience is just as good. Josef was a super waiter.
Far Cajee . 2024-09-01
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Amazing food and atmosphere, our waiter Pascal really made the experience 5*
Lani Dacey . 2024-08-31
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We booked our wedding anniversary meal at this place and we were delighted by the whole experience. We were a party of 10 and enjoyed every moment in this venue. The people were very helpful and not too helpful. The environment was very light and open and the food was simply exceptional! We chose a wide selection of items from the menu and every one was above expectations. We will definitely be back! Thanks to the whole team xxxx
David Frederick Yelland . 2024-08-31
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It was my first time coming to the swan with two necks, and second time for my mum. It was for my mums birthday and they wrote her a lovely card from the whole team. We had Olly looking after us, and he was very attentive and went above and beyond in making sure we had a wonderful experience. The food was amazing and will definitely be returning. Thank you so much! 🥰
Chloe Hudson . 2024-08-30
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Amazing food with great friendly service!! Highly recommended.
joanna cooke . 2024-08-30
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Food absolutely delicious Staff so friendly and attentive
Donna Stitson . 2024-08-30
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Excellent good quality food and excellent good fast service and nice wine and beer
paul wharton . 2024-08-28
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Great restaurant... wide range of menu choices and well cooked food. Service excellent.
Mark Warren . 2024-08-27
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The food was so tasty and enjoyable. The service was fast and all staff were friendly and made sure everything was okay. I would recommend here to friends and family. We will return.
cheryl richardson . 2024-08-27
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Had Izzy serving me today. She was very polite and helpful. The food was very good as usual and fast too.
Dan Dick . 2024-08-26
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Excellent food, excellent service and a great atmosphere, friendly staff for a lovely lunch
Kate Bond . 2024-08-26
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We went here for our first date and, a year later, we've returned for our anniversary. The staff were kind enough to seat us in the same place and had even left two glasses of prosecco and a card wishing us a happy anniversary! It was really very touching to see this. The food is always gorgeous - especially recommend the goats cheese bon bons and the steak. Brilliant atmosphere, beautiful pub and makers of two of our now favourite memories :)
Hope Brownhill . 2024-08-25
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The atmosphere, staff and food never disappoints us.
Carol Taylor . 2024-08-25
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Came to the Swan with two necks for Sunday lunch . I had the goats cheese Bon Bon’s to start they were delicious and the pork belly for main, which was also lovely . Great restaurant and staff . Always a pleasure to dine here . Would highly recommend
Tammi Pugh . 2024-08-25
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What an amazing experience for our wedding anniversary , gorgeous food and spectacular service . Such a lovely thoughtful touch of an anniversary card on the table when we arrived
Helen Dunse . 2024-08-25
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Food was great, fantastic atmosphere
Ian Pugh . 2024-08-25
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We called for drinks only at the Swan on Wednesday 21st August 24. The bar was very quiet and we chose a small table for two near to the bar. The drinks although somewhat expensive were good quality & we were served immediately. A a polite young waitress, Edi bought them to our table. Unfortunately the table we initially sat at was more like a rocking horse than a table and so we moved to another table nearby set for 4. The first table needs serious attention and not just a few beer mats under the leg to stop it rocking! Although we didn’t eat Edi did bring us a menu to look at and also asked if we might like “to try just a desert?” The ambience was about right but my only criticism would be that the lighting in the gents toilets is woeful and although their are mirrors fitted I had difficulty in seeing myself in them due to the poor atmospheric type of lighting.
David Malam . 2024-08-24
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Wedding reception great venue 👌
Craig Woodall . 2024-08-24
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Olly our server was fantastic and attentive was very cautious with my dietary requirements the food was incredible the kitchen staff are amazing We will be back to the Swan and we hope to have only as our server again cannot rate him High enough
Katie Hodges . 2024-08-24
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Another top quality meal with friends at The Swan with Two Necks
Caroline Beddow . 2024-08-24
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Came for an anniversary and felt very cared for by the staff; Elliott, Joe and Kenan. They were absolutely great, very attentive and made the trip special! Thanks guys!
Amy Christou . 2024-08-23
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Pascal and the team have created a superb dining experience. Two words simply sum up our dining experience. ABSOLUTELY FANTASTIC
Neil Milner . 2024-08-23
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The Swan With Two Necks is the ideal location for good food, well served in a lovely setting. If you are thinking of celebrating in style look no further!
Philip Dutton . 2024-08-22
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Service from Joe and elliott was brilliant. Great food and lovely people. Thanks very much.
Olly Gough . 2024-08-22
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I cant talk about the food as we left after the first remark from one of the staff about us to his co-worker, that we overheard. If you are LGBTQAI+, give this place a wide berth.
Red Dog . 2024-08-20
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A very special place to meet up and share lunch or dinner. The food is fabulous - never disappoints!! Must mention Pascal who always serves with a smile and efficiency!
Val Hyde . 2024-08-20
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Hosted my Mum’s birthday party here and it was incredible! We were in the private dining room and the service was exceptional. Beth was amazing, her bubbly personality really made the experience. Food was incredible. Thank you!
leannda wrench . 2024-08-18
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The atmosphere walking into the restaurant was absolutely amazing and the service was brilliant,not to mention the food was also delicious and well done! Thank you for an amazing time!
Benjamin Wrench . 2024-08-18
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Absolutely fantastic place. Food and service were exceptional. We had a private room for birthday celebrations with our own server called Beth. We cannot speak highly enough of her . We truly were well looked after . Big thank you to Kenan , the general manager, he organized everything so well . We will most certainly be back .
val H . 2024-08-18
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Kenan was a sound geezer , beth was a very good server and the food was absolutly banging thanks for the good time
josh wrench . 2024-08-18
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Very welcoming and accommodating staff, they were able to get us a table, despite it being busy and us not booking. Food was absolutely fantastic. I started with the scotch egg and had the burger as my main. Everything was cooked to perfection, bags of flavour and a decent portion. Definitely worth a visit
Ste Wright . 2024-08-18
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315 Opinions
Just returned from a family meal and what a great night we had. Ten of us all enjoyed our piping hot, tasty food. Service was exceptional and for ten meals and three rounds of drinks, the bill was very reasonable. Anyone considering a visit can rest assured that you are bound to enjoy a great night out.
384 Opinions
Food was not 5 star, though for me and my family it was exactly what the doctor ordered: generous portions, good tasting fare and, ....the price was very reasonable. Most of all, the chef and his daughter were so friendly, that we had a good natter with them were he explained some of the acts and singers performing there at times. Overall, a very pleasant experience. Btw, a bottle of wine was included within the total price of £48.- feeding 4 of us! Thank You, Chef
841 Opinions
It was OK. The mai reason was we wanted to visit the cafe. The cafe had limited options for breakfast however they were nice. The garden centre had everything you would expect.