Based on 4.767 opinions finded in 3 websites
Based on 4.767 opinions finded in 3 websites
Nº 174 in 365 in Newcastle-under-Lyme
Nº 26 of 60 British in Newcastle-under-Lyme
Opinions
We walked in and must admit did worry as was packed (3pm sitting) & I initially thought ‘blimey this is going to be a night’ However ! To be fair to the place, they handled it really well, there was loads of well trained staff and we were served and seated straight away! The food was fantastic as always and a great wine selection… fab visit thank you
whiteheadvicky . 2024-12-17
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Lovely place but food very over priced and not value for money. Chef, please do not try to reinvent the wheel, the prawn cocktail is not that, should be advertised as tempura prawns not prawn cocktail. Marie rose sauce makes a prawn cocktail not the halfpenny sized dollop served. No flavour to it despite the fancy description on the menu. Awful. I ordered the steak pie, flavours and portion perfect. However the base of the pie was like concrete and couldn't be cut with a knife or fork...obviously not fresh and must have been resting for a long time for the crust to become inedible. No one came to ask how we found the food, just to get another round of drinks. To be honest if it wasn't a works do and I have paid for it myself it would have gone back to the kitchen. Disappointed to say the least..
colekaz001 . 2024-12-14
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We were very impressed, the food was very good, & the staff were lovely. We will definitely visit again.
jangray79 . 2024-12-09
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Great food, great place for a date night. Service was top quality too. We were served by Josef who was very attentive and ensured our glasses were always full!
Jack D . 2024-11-22
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Decorations and overall atmosphere of the establishment was very welcoming and comforting. The staff were very friendly and continued to ensure we were happy and had everything we required. The food was high quality and absolutely delicious. An excellent variety and very unique dishes. The treacle glazed fresh bread with whipped Guinness and marmite butter was most excellent and not like anything we have ever had before.
Jessica Gilson . 2024-11-20
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Chicken was dry but they did cook me some more which meant I had to eat after everyone was finished. Both of my sons were not able to eat the burgers as they were so dry. I had to take them else where to eat after The staff were very nice. However due to the quality of food I won’t be eating again at this restaurant
Katy Thompson . 2024-11-19
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Very good service and the food was well presented and delicious. The only negative was the broccoli was undercooked on the belly pork dish. Very busy for Saturday lunch so I would definitely recommend booking.
Carol Wise . 2024-11-17
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We had a family gathering, the food was excellent and the service impeccable. Thank you Pascal and the rest of the team, you were fantastic.
simon robinson . 2024-11-17
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Been here 2 or 3 times for evening meals. Love the ambience of the place and the staff are friendly and attentive. Unfortunately my biggest problem, and which stops me going more often, is that there is an extremely small choice of gluten free options. We decided to try out the Traditional Sunday Lunch for a change. Unfortunately I was not able to have this as the only option was only to have the accompanying vegetables. There was no option either for dessert (this is from the Sunday Lunch Menu) Extremely disappointing considering such a great brand. A lot of other pubs are catering much better for Gluten allergens.
Carmela Reed . 2024-11-16
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Everything was super! Only have missed a good english beer from the tap
JR130269 . 2024-11-15
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Took my posh parents to this restaurant and they were amazed. Food was incredible and service was on point. My favourite place in Staffordshire.
George Johnson . 2024-11-15
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Excellent food... Immaculate restaurant
Michael Coulston . 2024-11-13
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Fabulous time at the swan. Coming here on a Monday night is the best choice, quiet, discreet, lovely for a romantic night. Harriet has been great serving us tonight, super attentive and very polite.
marianabiscoito . 2024-11-11
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Great service by Harriet with great food to match
Matthew Higgins . 2024-11-11
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Superb in all aspects - as it always is! Our favourite restaurant. A must place to eat!
Michael Wilcock . 2024-11-11
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Absolutely amazing evening with exceptional food and service provided by the lovely Harriet! Thank you for making an evening out with friends so special.
15wren . 2024-11-10
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Harriet our waitress was wonderful
Colette Pearce . 2024-11-10
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Great food, most certainly recommend the Thai dishes!
chica valenzuela . 2024-11-09
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Went out for a family celebration and enjoyed food and drinks. Quite expensive for drinks and meals and some of the meals were disappointing.
Mark Burton . 2024-11-09
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Great food as ever (especially the Thai red curry) and service from Pascal was fantastic
paul kendrick . 2024-11-09
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Exceptional food and evening out with friends. The service provided by Harriet was attentive, professional, friendly and yet served with an ease and grace beyond our expectations! Thank you Harriet for making our evening a fantastic one! 🤩🤩
Jennie Homer . 2024-11-08
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Lovely surroundings, nice food however chips on meal tepid, meal generally only just warm enough. No check back during meal to report these issues. The person who cleared the plates didn’t ask how our meal was either. Disappointing visit won’t be in a hurry to return. Asked for service charge to be removed and still not asked if there had been a problem. Waiter seemed disinterested in general.
Kevin Brownhill . 2024-11-07
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A fantastic early evening meal. The food and service was excellent and we felt well cared for and catered to throughout. Our server Pascal was phenomenal all throughout our meal.
Thomas Hulse . 2024-11-07
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Excellent food and service in a lovely setting, Pascal looked after us on a charming friendly manner, highly recommend: )
Sharon Blairs . 2024-11-07
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Just a nice place with good food
Stephen Breslin . 2024-11-04
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Beautiful Sunday lunch, thank you, will be returning 💯
mary barber . 2024-11-03
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The server pascal was very nice and kept checking on us, the food came out very quickly and was delicious. Thankyou so much 🫶🏻
Isabelle Cannon . 2024-11-02
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Libby was amazing, thank you so much for your help. Our food was great and service was brill too! Will definitely come again soon! Xx
louise badger . 2024-11-02
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Fantastic service, pascal was exceptionally attentive, food was absolutely amazing. We popped in on a lunch time and were pleasantly surprised, we will definitely return!
Laura Steele . 2024-10-30
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Lovely evening. Food and wine lovely. Great atmosphere too.
lidia quinlan . 2024-10-28
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First time visit for a late lunch. Superb food and service - especially Pascal #legend
Dalj Barn . 2024-10-28
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Always a great experience!! Harriet was so good and really looked after us 😄
Sally Brys . 2024-10-28
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We went the swan in March of this year for an Anniversary party Josef Jones organised us having a private part as there were over 20 of the family. All the meals were very good no one had any complaints the tables were set out really nice. We had fantastic night would definitely recommend it to everyone. Staff were lovely.
Wendy Usher . 2024-10-28
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This is our favourite local restaurant. We have regularly frequented it since its opening. The meals and service are always excellent. The staff recruited are always friendly, well presented and efficient. Our particular thanks goes to our regular maitre d’ , Pascal Briquet, who always ensures customers are served efficiently. Thank you.
Susan Gillespie . 2024-10-27
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Great service. Seated 2 of us very quickly as requested with water and accommodated all our needs very satisfactory. Thanks. Only one bitter to choose, but was ok.. 🆗❤️🙏
robin ainsworth . 2024-10-27
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Service was a little slow taking food orders, and after ordering a second drink i had to ask where it was! And it must have been waiting on the bar because the young lady brought it more or less straight away after asking, because I’d been wait quite a while up to that point. Didn’t seem enough staff working/ waiting on tables for the amount of people dining .
Di Harper . 2024-10-27
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Josef served us on Sunday 27th October and he was absolutely wonderful. He was attentive polite and went above and beyond. He’s a credit to paragon. Thank you
Penelope . 2024-10-27
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Had a great time here at the Swan with two necks, our server Pascal was fantastic, really cared for us as customers. The food was fantastic, my partner had chicken pie and she loved it, I went for the Thai red curry which was phenomenal! Would recommend this place 10/10 Fantastique!!!
Joel Hutson . 2024-10-26
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Good place to eat, not far from town - if you live in the potteries!
Michael Shadforth . 2024-10-26
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Always a pleasure to call in here when I’m passing for business. Fawltless!
Judith Cooper . 2024-10-26
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amazing food and atmosphere, great portion sizes and Zara was super lovely!! 10/10 would recommend
Lily Roberts . 2024-10-26
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Harriet was helpful and attentive. Our food was delicious. Yummy vegan options. The music is slightly too loud for me
Emma Mapletoft . 2024-10-26
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The Swan With Two Necks is never defeated! The service, ambience and quality is always top-tier. The business model is perfectly executed and I will always be a staunch fan!
Richard Keddie . 2024-10-26
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We enjoyed a meal with our 2 daughters and appreciated the birthday balloons.
Kate Spiers . 2024-10-25
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The service and food are always amazing and Pascal is always friendly and helpful he makes our visit to The swan with two necks very memorable .
Paula Price . 2024-10-25
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Always 10/10, love the swan and the staff. Josef was incredible.
Elliott Shenton . 2024-10-23
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Excellent as always. Lovely restaurant with great menu that will cater for all tastes. Very professional, friendly and efficient staff. Highly recommend.
Veronica Holland . 2024-10-23
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Been many times and always enjoyed Pascals service! He is an asset to the team and deserves more reward!
S B . 2024-10-21
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Very nice birthday meal again. Standard never changes.
Steven Pyatt . 2024-10-21
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Pascal & team made my daughters 21st birthday celebrations very memorable. Thank you Michelle Sambrook 😊
Michelle Sambrook . 2024-10-21
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We went for something to eat on what was a very sad day for us and Beth our server put a smile on our faces she was so lovely. The food was fabulous although they had run out of tiramasu so we will have to go again.
pauline king (KC Papercraft) . 2024-10-21
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Izzy was our server and she’s great!
Faye Harrison . 2024-10-20
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Excellent food, great service from Pascal and nice atmosphere.
R H . 2024-10-20
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We had my daughter’s 21st meal there and they did a brilliant job! Food was amazing and staff were too. Really happy overall… thankyou 🙏🙏
Lucie Wood . 2024-10-20
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We come to the swan with two necks quite often. We went saturday, and we were served by Pascal. He is always polite, and has a natter with us. The food was lovely, and the atmosphere warm and inviting. Thank you for always a good service.
jennifer delves . 2024-10-20
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Pascal has been fantastic. Thank you. Lovely atmosphere
Rebekah Elizabeth . 2024-10-19
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Harriet provided lovely and friendly service all the wag through. The food was so lovely and came quickly.
Harriet Lea - Brammer . 2024-10-19
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Excellent service, food was beautiful
John Street . 2024-10-19
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Had such a lovely night food and staff were amazing.. we were being looked after by Pascal and he was brilliant and made sure out table was always attended too thank you we will be back again 🙏🏼⭐️⭐️⭐️⭐️⭐️
Warren Hudson . 2024-10-18
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Food was amazing and fresh lovely vibe really enjoyed and will be going back
Colin Thorpe . 2024-10-18
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Overall 5 stars, quite delayed with service but that isn’t the fault of the waitress. We have been served a couple of times by Beth so it was lovely to see that she remembered us. Beth is always very happy, always smiling and very polite. Beth is always happy to help with any queries or issues and resolves them with ease.
Abbey Thorpe . 2024-10-17
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Walk in for 2 people . Had beautiful Sunday lunch. Only negative was ran out of cauliflower Cheese, however I may have struggled to eat it anyway. On looking at receipt when returned home I did get charged for this.....Will teach me to check the bill before paying
Sheena Acton . 2024-10-15
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We went for Sunday lunch and to taste a couple of cocktails for my daughter's upcoming Wedding there in November. The meal was exceptional and we all enjoyed it even the tiramisu afterwards. The Plum negreo cocktail wasn't very nice though so we took that off the wedding menu and replaced it with another. Other than that no complaints .
sueharry1954 . 2024-10-15
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Wonderful atmosphere Good food pie was delicious. All staff were very helpful and attentive Excellent service by Joseq
pauljanburke . 2024-10-14
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Everything was top notch from arrival to us leaving. Food fabulous Staff, very polite, very accommodating and took time to talk to customers We will 100% return Everything spotlessly clean An absolute credit to all of your staff
Glynis1949 . 2024-10-14
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Lovely setting, reasonable price and would return.
Emma Brooks (Loves food) . 2024-10-13
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Lovely Sunday spent eating beautiful food .
Jo Shenton . 2024-10-13
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Lovely atmosphere, great food and friendly service from Harriet, all in all a good experience!!
Polimeridou Niki . 2024-10-13
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Absolutely fantastic food and service from Harriet
Adam Pitt . 2024-10-13
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I’ve had some disappointing meals here before but I tried the new Thai curry menu and it was really good. My partner had the pan roasted chicken supreme which was also good .
Glyn Foster . 2024-10-13
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Beautiful meal, excellent service my new favourite place to go, highly recommend to anyone.
Clare . 2024-10-13
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Beth was a very good waitress we would be happy if she served us every time.
Christopher Farrealey . 2024-10-12
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Absolutely dreadful from start to finish, in the little time we actually spent here. Between our starters and our mains, we were literally in here for about 30 minutes. It's like they didn't want us to spend our money, super rushed, water walked off in the middle of me trying to order more drinks and ask for a break between meals. Mains came out within 10 minutes, spoke to the manage regarding the problem who apologised and then never followed up on the issue. We were then virtually ignored until we tracked them down to pay the bill. Awful, go to the boarshead.
Lee S . 2024-10-11
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The Green Thai Chicken was delicious but the helping of rice was very small and we were charged for the extra portion we requested . Likewise , the ice cream was lovely but the scoops ( 2 ) were tiny. Luckily I don't have a huge appetite but those who do might be left somewhat peckish!
Catherine P . 2024-10-10
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Group of 5. Loved our meals . Very tasty dishes. Great service and a very nice atmosphere.
JM . 2024-10-08
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Comfortable surroundings, convivial atmosphere, excellent service & great food. A very positive lunchtime experience!
George Phillips . 2024-10-08
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Great food and a lovely atmosphere. Would definitely go back in the future.
Naomi Campbell . 2024-10-06
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The food and service were excellent, and in such a nice seting too! We booked a family meal in the function room and all had a very nice time, thanks to amazing food served by very helpful staff. Highly recommended.
Geoff Lawrence . 2024-10-06
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We have held several family celebrations at the Swan with Two Necks. The food is always delicious, and good value. The service in particular is excellent (thank you to Hannah L for her organisation of a recent family event) and well deserving of 5 stars.
Gemma Collins . 2024-10-06
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Our second return in 4 years in hope it would be better, needless to say we won't be rushing back. Atmosphere and service adequate as staff so bland , along with my disappointing salad, which was missing 2 elements stated on the menu. Such a shame.
Soraya Currie . 2024-10-05
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An excellent location and lite lunch for an informal business meeting
david mayer . 2024-10-02
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The Swan with Two Necks was the perfect venue for the wedding. The tipi was beautiful! Katie and her team were incredible, and really helped make planning a wedding a calm experience! Thankyou for making our special day perfect
Alicia Ferrie . 2024-10-02
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Starter was perfect, waited an hour for main meal that came out luke warm. Empty glasses on table were left there whilst we ate, leaving very little room. Had to ask waiter to remove them.
Adelle Rose (Adelle) . 2024-10-02
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Best burgers ever, went here for an anniversary date.
Kerry Lee Marais . 2024-09-30
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Visited for a special occasion and unfortunately did not live up to our expectations. It took 30 minutes from arrival to receive drinks, when they arrived drinks were wrong or missing. We ordered food after being here 35-40 minutes to then be told many items were unavailable. It would have been beneficial to have been told this on arrival by the host. There were no steaks available and several other items. We ordered our second choices, the chicken supreme to then be told the chicken was unavailable and we’d be given a chicken breast by the manager. This came as a dry, tough flattened piece of chicken. The food was not really worth it overall, starters were mediocre and the wait overall to having our mains was 80 minutes from arrival. It was like we had been forgotten about several times really and the venue was not busy. The young man serving us was nice and explained how it had been a very busy day but this ruined our experience. We came for a special occasion and left disappointed.
Dan Middleton . 2024-09-29
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The only downside is the beer. You used to have Doombar and Landlord. Please bring them back, Titanic is not in the same league
James Green . 2024-09-28
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We happened to pass by The Swan With Two Necks and we really enjoyed the cheerful welcome, delicious food and lovely atmosphere, definitely would recommend
Helen Thompson . 2024-09-28
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Great Thai options on menu. Recommend the Green & Yellow Thai sauces with chicken skewer & crispy beef.
Jane Muir . 2024-09-28
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Absolutely gorgeous food, lovely atmosphere, speedy service.
Becky . 2024-09-27
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Great service & food, Zara was lovely
Chris Morgan . 2024-09-26
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Great night, fab service even though busy
Aby Brough . 2024-09-22
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Olly was super and excelled at customer service/ lovely food and will definitely be back
Luisa Webb . 2024-09-21
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Beautiful place! Beautiful food! Would definitely recommend!!
Alison Robinson . 2024-09-21
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Service was brilliant, lovely food! Olly looked after us really well!
Tom Hailwood . 2024-09-21
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My friend had her hen doo in the tipi 21/09/24 it was a great experience, food lovely, surroundings beautiful. We all appreciated Ben the bar man, I have to mention him as he was amazing, so efficient and friendly. We all clapped and cheered him when he left to go back to the main bar! 😢 An asset to Paragon Thank you for a great time. Love the tipi a great addition to The swan
Adrienne Chafe . 2024-09-21
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Food and service absolutely superb at the Swan with Two Necks as always. We will continue to return to this lovely restaurant .
Les Pearce . 2024-09-19
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Fantastic food, lovely atmosphere and perfect service!
Thomas Dodd . 2024-09-19
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Midweek dinner. Great menu and value for money. Love the Thai curry options.
Jane Muir-Stott . 2024-09-18
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Food was fantastic, great atmosphere, welcoming to our 2 kids and great options for them too.
Jamie Findler . 2024-09-16
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Always great service and food no matter the time of day
Ian Thomas . 2024-09-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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315 Opinions
Just returned from a family meal and what a great night we had. Ten of us all enjoyed our piping hot, tasty food. Service was exceptional and for ten meals and three rounds of drinks, the bill was very reasonable. Anyone considering a visit can rest assured that you are bound to enjoy a great night out.
3424 Opinions
Steak sizzler was fantastic.... couldn't decide between a carvery (toby) or a sizzler...(cherry tree) absolutely made the right decision.
384 Opinions
Food was not 5 star, though for me and my family it was exactly what the doctor ordered: generous portions, good tasting fare and, ....the price was very reasonable. Most of all, the chef and his daughter were so friendly, that we had a good natter with them were he explained some of the acts and singers performing there at times. Overall, a very pleasant experience. Btw, a bottle of wine was included within the total price of £48.- feeding 4 of us! Thank You, Chef