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4.0

Based on 4.985 opinions finded in 3 websites

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Nº 203 in 365 in Newcastle-under-Lyme

Nº 37 of 60 British in Newcastle-under-Lyme

CUSTOMERS TALK ABOUT DISHES WITH..cookedsteakmustbellypuddingbeautifulcheesecurryporksaladpieduckchickenroastfish

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Beth was really polite and very attentive. Great service and good

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craig kennerley . 2025-05-21

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Diogo was our waiter and he was helpful

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Dean Rodwell . 2025-05-20

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Thanks to Diogo and team we have had a lovely family visit and meal. See tou guys again soon. Jim and Maria

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Jim Yelland . 2025-05-18

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I have a gluten and dairy intolerance. We chose your restaurant as you had 3 choices of mains which suited my intolerances. Unfortunately the fish and chips were off the menu as the haddock had sold out. So my next choice was one of the Thai curry. The waiter came back to us and said Unfortunately even tho the menu does say that it was stated to be dairy and gluten free the curry did have cream in it. So obviously I couldn't have that. The last choice was the risotto but no it had normal cheese in. How disappointing that I did my homework then to be told there was nothing on the menu. However the waiter who was very polite did say I could have plain seabass. At £22 I expected more than 2 halves of seabass 3 potatoes cut in half and 3 large Lettuce leaves. When I asked for flora I was told they only had butter. Really. When we came to pay the bill we were charged the full amount even tho I was missing half my meal. Eventually we did get 25% off my meal. I just want everybody to know that if you have intolerances a paragon pub is not for you. Or maybe someone from paragon could look at your menu and consider people with intolerances.

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Diane Phillips . 2025-05-18

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food was nice, potatos was a bit hard

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H.O.G.F GANG . 2025-05-18

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Excellent meal as always. Diogo was friendly and helpful.

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Paul Heaney . 2025-05-17

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Harriet was fabulous, friendly and efficient

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Sharon Jones . 2025-05-17

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Incredible dining experience, the food, atmosphere and service were all exceptional. Thank you to Diogo for looking after our dining party so well, we look forward to returning for a visit very soon

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Tammi Jones . 2025-05-17

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Excellent on all levels! Plus the best bread and butter we have ever had!

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Clare Hayward . 2025-05-17

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Served by Diogo who was great! Best service ?

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Nicky Wood . 2025-05-17

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Lovely lunch in the sunshine, well looked after by Diogo. Attentive and very helpful. Thank you!

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Becky Wild . 2025-05-17

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Great service. Diogo was wonderful.

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Emma Warren . 2025-05-17

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The food was great and Priya gave us excellent service.

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Rodds Wheels . 2025-05-16

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Not upto usual standard. We visit here regularly. Presentation of food rather sloppy. Cleanliness of table and surrounding floor, again not what we have become accustom to.

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Pat Sutton . 2025-05-16

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Excellent food, cocktails and service. Beautiful surroundings and ambience. Pascal's service and demeanour were wonderful.

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Dave Andrews . 2025-05-14

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grace served us sunday lunch yesterday, very professional, bubbly and polite, will be coming back 😊

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abigail pye . 2025-05-12

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Amazing meal and amazing staff, Izzy was a wonderful waitress

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Wendy Hargreaves . 2025-05-11

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Just stopped by for a couple of drinks in the sun. Diogo was absolutely brilliant—friendly, attentive, and never let glasses go empty. Great service and great atmosphere.

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Laura Taylor . 2025-05-11

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The food was nice but not 5 star nice, we had pizzettes and burgers, the burgers were substantial, very meaty, but the bacon on them was very fatty. Our server Diogo was lovely and attentive.

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Becca Wood . 2025-05-11

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Diogo was fab super good service, speedy and friendly!

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Annabel Maginnis . 2025-05-10

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Sat outside in the sun and enjoyed excellent food and service from Diogo.

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Mark Wilson . 2025-05-10

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Really enjoyed our meal here today, very relaxed atmosphere in a lovely venue. Diogo was our waiter and was very attentive to our needs. Thanks

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Clare Phillips . 2025-05-10

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Very slow service and food mixed in quality

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Jayne Booth . 2025-05-07

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We have been coming here for years, it’s our favourite place by far. Came tonight for my daughter’s 18th and as usual, it didn’t disappoint! Wonderful evening!

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erica horton . 2025-05-06

MORE AT Google

My friends and I visited here for a meal here for my birthday. It is a nice looking place inside with matching decor throughout. We were at a four seater table situated in a enclosed enclove, which made it private. Staff were friendly and helpful, getting us our orders and checking in on us. We had cruzcampo and birra morreti to drink, which they had on tap and a couple of pepsi. The pepsi were exspensive at £8.90 for two pints and the beer was around average. I had the black pudding corquettes to start. They were cooked well and quite like with fresh carrot slices and a fresh peach ketchup. I then had the lamb shoulder shepards pie, which came with red cabbage and gravy. The pie was cooked well, topped with buttery mash. The lamb inside fell apart but had obvisouly been cooked in the metal dish as it was stuck to the bottom. This made it a little dry. The gravy was very thick and rich so i dipped forks of pie in it, as pouring it over the pie would of over powered it. The red cabbage was just plain red cabbage and could have had some seasoning to elevate it. Overall very filling and was still full the next day. My friends had garlic mushroom and chicken fritta to start they said were very nice. They then all had steaks cooked very well they were happy with. Overall £251 for 8 beers, 2 pepsi and the food was a fair price for what we had and I would reconmend this place for sure.

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Arun . 2025-05-06

MORE AT Google

Wonderful place. Wonderful food. Wonderful staff.

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Graham Phillips . 2025-05-05

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The pies that we ordered were burnt and you could not cut through them one meal was sent back the shepherd pies were also burnt and the chips were dry and they also were over cooked and seemed like they had been left standing for a long time the service was fantastic

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Sarah Leighton . 2025-05-04

MORE AT Google

Absolutely wonderful could not fault anything what so ever

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georgia shipley . 2025-05-04

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Had a vegan Sunday roast which was lovely and full of flavour, food was delicious and a good portion size. Music was relaxing and not too loud, overall a nice experience and would definitely recommend.

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Victoria Wilkinson . 2025-05-04

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Food is a reasonable 7 out of 10. Service was poor, we waited far too long for our main course to arrive (40 minutes! ).

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Nick Greek . 2025-05-04

MORE AT Google

What a lovely place,service was brilliant,the food was well presented and delicious. The staff were absolutely brilliant when I lost my ring down the sink. They immediately closed the toi let, and a plumber was called out. We had to leave, but I received a call to say that they had recovered my ring.The staff definitely went above and beyond their duties to help when this dilemma occurred. Massive Thank you to all the staff involved.

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Angela Delanchy . 2025-05-03

MORE AT Google

Exceptional waiter service by Diogo from start to finish. Top class waiter who is amazing at his job & a credit to this business. Thank you Diogo! Great food, we couldn’t fault any of our three courses perfection & drinks. We will definitely be returning.

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Caroline Wood . 2025-05-03

MORE AT Google

Special mention to Diogo the waiter, great service

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ryan jones . 2025-05-03

MORE AT Google

A local favourite of ours, top notch food and super attentive staff. I recommend the pan fried chicken supreme! Always good quality food, love it here.

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Sue Ridgway (DrambuieQueen) . 2025-05-02

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Fabulous garlic mushroom starter and beautiful cut and cooked rib eye with triple cooked truffle and parmesan fries .Loved the meal, great service and lovely location

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Luke Evans . 2025-05-01

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Had a birthday lunch for 2 . Fabulous xx

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Mathew “Mat” . 2025-04-29

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The food was good lots of staff but the food came out slow,party of 8 took 2 1/2 hours for 3 course.

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lee cliffe . 2025-04-29

MORE AT Google

Really fabulous place. Staff were delightful. Great ambience and surroundings. Food and wine were excellent. Really enjoyed. Highly recommend. Can’t wait to revisit sometime.

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Anthony Kaye . 2025-04-28

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These days any establishment should take dietary requirements extremely seriously. Their food allergy list is inaccurate, the food actually contained dairy but the list said ok to eat. Manager didn’t bother to visit our table to explain this huge mistake. I am happy to discuss it in here or can contact me

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Marton Botos . 2025-04-26

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Great environment and great meal! Music was a little too loud though..

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Jim Cook-Martin . 2025-04-26

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Harriet was so lovely, Great food and service, definitely will be back 👍

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Izzy Waving . 2025-04-25

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Both myself and wife, came from Stafford, we are absolutely delighted with the quality of service by all the staff, and the prompt service of each course was spot on, as for the standard and quality of the food it was second to none. Will be coming again and recommend to any one who wants a quality day or evening to pay the Swan with 2 knecks a visit.

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Russell Wynne . 2025-04-25

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Food was nice, came out quickly once ordered. Ordering took forever….very slow service. Not sure if due to lack of staff as the place was not that busy.

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David Ballard . 2025-04-24

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Wonderful ambience, attentive waitress and delicious food served hot.

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John Mccormack . 2025-04-22

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Amazing meal and delicious dessert. Service was excellent.

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Lisa . 2025-04-21

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We stopped on the way home. The food was delicious and the staff were really friendly!

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Leanne Walsh . 2025-04-19

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Izzy was really friendly and nice , atmosphere we were early doors so quiet but not an issue just an honest review, food was nice and the 1.50 kids meals was a bonus , I think the price of a glass of procesco is steep though

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Matt Allen . 2025-04-19

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Lovely atmosphere, fabulous food and excellent service Pascal was amazing

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LYN GRIFFITHS . 2025-04-18

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Really nice place, stopped off on way to Wales, service is great ,food was surprisingly filling even though portion were small looking ,the flavours were really nice though, very posh looking place too ,clean and tidy . Worth a stop .

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Cat Porter . 2025-04-18

MORE AT Google

Classy place to eat with delicious food and very professional, friendly staff. I would highly recommend for any occasion! Plenty of parking too!

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Sue F . 2025-04-16

MORE AT TripAdvisor

Beautiful place, a touch of class and a delicious Sunday lunch. Very professional, efficient and friendly service, worth traveling to!

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Susan Fletcher . 2025-04-13

MORE AT Google

Lovely place, definitely recommend

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Jo Scull . 2025-04-12

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Good food. Nice atmosphere. Could have more gluten free options.

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R H . 2025-04-11

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Visited here for lunch and overall experience was very good. Cauliflower cheese croquettes on the starter were small and bland but the lunch food was fabulous. We had both the scampi and the fish goujons with chips and sauce for main which were decent size portions and very tasty. Did wait quite a while for each course even when the restaurant was pretty empty but the staff were pleasant and would definitely recommend.

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Honest Reviewer . 2025-04-09

MORE AT TripAdvisor

Had not eaten here for a number of years but had lunch today. It was superb. Service and food faultless. The maître d' was superb and a true professional. Wow.

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Robert Mellor . 2025-04-08

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Went yesterday with my husband for Sunday lunch. The food was amazing and the staff were excellent. lovely restaurant, can't wait to come back again.

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Sandra Booth . 2025-04-07

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Amazing atmosphere, delicious food, tasty drinks. Highly recommend. Definitely will come back 🫠

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Daiva Pabrezaite . 2025-04-06

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Fish and chips Onion rings Both have far too much batter and inedible. Extremely oily and disappointing. The portion of pea puree that came with it was less than the amount of tartare sauce... Smaller than a mayonnaise pot so there was no way of disguising the taste of the hard extremely thick oily batter.

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Craig Baker . 2025-04-06

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Slow to get drinks to start with, cost for birthday balloons

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Samantha Johnson . 2025-04-06

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Decent atomasphere. I really wish they would extend the time for roast dinners

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Katy Johnson . 2025-04-06

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We celebrated my daughter’s 18th birthday last night & I can honestly say it was fabulous from start to finish! The food was fantastic, no one had any complaint about any course! The staff were so professional & attentive. Credit to the waitresses who had to serve 30 people & were efficient & polite the whole night! It truly made our night special. Thank you 👍🏻

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Emma Carter . 2025-04-06

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Quiet for a Thursday night. Food was nice but not as great as it has been before, service slowish, atmosphere muted as it was so empty.

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Dave Austin . 2025-04-05

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We went the day before Mother’s Day knowing how busy everywhere would be and I can honestly say say it was fantastic the meals were amazing everything eaten by all the grandchildren loved what they had the staff we had were very nice and helpful

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Janet C . 2025-04-04

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Vegetarien menu limited, my choice of butternut squash risotto very bland. The response from the staff was very good and reduced the price of the meal.

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Linda Maden . 2025-04-04

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My son and his Wife bought me for Mother’s Day , but a day early. I had Scollops to start they were really really good followed by Lamb which was cooked perfectly pink , fabulous you wouldn’t think it could get better, but it did I had Apple crumble for pudding and they very kindly swopped the ice cream for hot custard . My absolute favourite. What a wonderful Mother’s Day treat . The staff were so friendly and helpful,it really makes a difference. Thank you .

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Ann Wallace . 2025-04-03

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Have been today for Mother’s Day, it was extremely busy, but excellent service , staff efficient and food excellent. Impressive given how busy it is

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Helen N . 2025-03-30

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Pastel was amazing! Very friendly whilst being professional. Food had to be returned to be reheated but was delicious and plentiful. Stunning restaurant, perfect for my daughter’s wedding next year. 👰‍♀️🤵‍♂️

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Georgina Rose . 2025-03-29

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We came on sunday as a table of 6. We asked if the table was ready and the lady said not yet it just being set, 20 mins later i had to ask again. Orders were taken then the mains came out before the starters so were sent back... We had starters about 15 mins after that then it was at least 40 to 50 mins for main, again we asked twice and nearly left as we had two young children with us. Food luckily was lovely but i was missing roast potatoes off my meal when everyone else had 4 or 5. Again i had to ask twice for some. All in all terrible service. Not what you expect when you come to a paragon restaurant.

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Alex Pearx . 2025-03-26

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Meal for 2 Tuesday Afternoon… Amazing ! The setting was perfect. Nice atmosphere. Really nice furniture. Our waiter was great and friendly, couldn’t do enough for us ! The food was just perfect ! We will be back soon ! Would definitely recommend!

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Cal W Staffordshire (Cal) . 2025-03-25

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Lovely food great place staff fantastic no faults at all very welcoming.

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Glynn Taylor . 2025-03-24

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The best meal I've had for a good while! Lovely staff who knew the menu and wines available. Contemporary but warm atmosphere in a lovely setting. Good choice of fish, vegetarian and meat based meals well cooked and presented. Try the dauphinois potatoes - they are amazing!

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Sandra Woodings . 2025-03-22

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STUNNING beautiful food, amazing scenery with a lovely garden area, easy to get to not to far out the way, the staff were perfect.

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GrandTour12035158684 . 2025-03-22

MORE AT TripAdvisor

Great choices to tempt any appetite, with a varied selection of cuisine. Everything we tried was delicious with a real attention to detail. The cocktail selection was likewise varied and tempting, and I recommend the zombie rum punch and the limoncello basil martini. It's very close to the Dorothy Clive garden, should the walk make you a bit peckish!

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L Thompson . 2025-03-22

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Excellent lunch with attractive and interesting menu. Give the fajitas a go!

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Geoff Davison . 2025-03-20

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We really enjoy this place, everything is just so good and right.

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Alan Watson . 2025-03-17

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The only flaw was the awful music playing loudly. Not nice dinner background ambiance. The constant thumping gave me a headache after two courses. Couldn’t stay for coffee which was a shame as the food and service were perfect.

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Wendy Dudley . 2025-03-16

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A superb, stylish, cosy modern ambiance with warm, friendly and inviting staff. My Mum and Dad kindly took me there for a birthday meal and the entire experience was delightful. The menu was so good I found it extremely difficult to make a choice but when I did, the food arrived in a timely fashion and was absolutely delicious. They clearly have an excellent chef/team of chefs because the standard of the food really was excellent. Each course was of an exceptional quality and was certainly able to justify the price range. The white chocolate cookie dough with caramelised bananas, ice cream and toffee dessert was, in both mine and my Mum’s opinion, one of the best desserts we’d tasted in a long time. Truly divine. The staff were the epitome of professionalism, attentive and friendly; willing to engage in a bit of banter as well as providing excellent service. I can’t recommend this restaurant enough. It’s well worth the money.

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Oliver Ansell . 2025-03-11

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Very enjoyable experience, team were very friendly.

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Matthew Compton . 2025-03-05

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Great food as always, service was slow until we asked to be served

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Kevin Baker . 2025-02-23

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Lovely place to eat. Very modern and great atmosphere. The food was amazing, however as a vegetarian I didn't have a big choice here. Couple of salads, risotto or quiche. I would expect something more creative than that. I ordered a potato salad with halloumi and it was delicious but I would love something to choose from. I believe even Thai curries are not vegetarian but please double check when you there. From what I've heard they use meat stock to prepare them. However if you're a meat eater it's definitely a place to visit.

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Anna Smithers . 2025-02-22

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Visited in February 25 as a party of 10. Overall, it was fine. We were well looked after and the atmosphere is fairly good. Food was OK- not amazing. I had a red Thai curry with pretty dry chicken but it was nice enough. Another member of the party sent a sticky toffee pudding back for being ‘rubbery’. We also ordered sea bass, salads, steaks and these went down well. Overall the food was probably the weakest element, but for a family meal it was acceptable. Surprisingly nice gents toilets.

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Ben Park . 2025-02-22

MORE AT Google

Great food and the service was attentive

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Paul Evans . 2025-02-19

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Have been here several times and always enjoyed the food until this last visit. My wife’s roast potatoes were black and the insides were mush. My dauphinoise potatoes were also burnt on top and quite dry. Helpings were good size and starter to share was amazing but mains not up to Paragon standards. Will stick to Boars Head and The Broughton in future, sorry Swan with Two necks a lovely venue but kitchen is letting you down. 2 other tables near us both had complaints with there meals.

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Nigel Eastham . 2025-02-19

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Waited 2 hours for my steak main course and it arrived stone cold and was asked if I’d like it reheating ?! Valentines night was ruined because my partner ate his dinner whilst I waited for my to come back. Plus we couldn’t go for a drink afterwards as the pubs were closed. My meal was knocked off the bill but it didn’t compensate for a 2 hour wait and a wrecked valentines night. I felt a Gastropub should notice that people had been waiting a very long time. We had to ask where our food was 3 times.

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Lillie Davies . 2025-02-17

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Firstly the front of house staff were attentive and polite. Unfortunately the kitchen doesn't appear to have the capacity to serve the venue seats. So there was a long wait for food, although the food temperature was acceptable, it could have been warmer. We were also seated in the teepee outside, unfortunately the heating stopped working for a period and it became unbearably cold very quickly. I wouldn't choose to dine in the teepee in the winter months. We didn't know we would be sitting in teepee until we arrived. So it wasn't a brilliant experience!

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Nigel Mobley (Nige) . 2025-02-16

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Always choose the Swan with two Necks when we celebrate. The whole team go out of there way to treat you as a special customer.

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Bigsid25 . 2025-02-15

MORE AT TripAdvisor

Beautiful place with amazing food our waitress was so lovely she was polite and well mannered she truly enhanced the experience will definitely be back again especially for the brownie oh my

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Rubie Hendrie . 2025-02-15

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We booked for a valentines meal, and loved it! There was a slight wait to be seated but we felt that was to be expected on a busy night in any restaurant, especially when we had a late booking anyway. The food was amazing, even if a little slow, but again it happens. The best part was our waitress. Unfortunately we didn't get her name, but she always served with a smile, even to other customers who perhaps weren't as understanding of the delay. My husband and I enjoyed the opportunity to spend time together in a lovely setting! So thank you, and we can't wait to come back!

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Alii Barker-Rowlands . 2025-02-15

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We booked the private dining room to celebrate my mums 65th birthday, the service and food was fabulous from start to finish. Everyone in the party thoroughly enjoyed every course, cooked to perfection, flavoursome & plentiful. A big thankyou to the servers too, who were all fantastic.

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Claire S . 2025-02-15

MORE AT TripAdvisor

Valentines meal was lovely. Great service and great food.

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Siobhan Ilsley . 2025-02-14

MORE AT Google

A warm welcome, terrific food and great service. The seating in the well planned and decorated restaurant is comfortable and there is always a good “buzz”. The are some interesting (and delicious) innovations on the extensive menus and the presentation is elegant and attractive. Always a pleasure to dine at The Swan with Two Necks, lunch or dinner.

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merrytree . 2025-02-14

MORE AT TripAdvisor

We came across this on a fluke and decided to try it. It looked busy but they still managed to find us a table. The staff were friendly, plenty of food choices and lovely atmosphere. Our food was delicious and well made. We were so glad to have found this place to stop at. Would definitely return.

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Emma Moore . 2025-02-14

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Really great experience, loads of space in the car park, the service was brilliant. The muscles on the lunch menu were not good. The steak sandwich was lovely and so was the Ham. We had a blast and recommend the swan with two necks lunch time menu especially. The prices at lunch time are lovely 😍 I added pictures of the car park for those that are worried about parking, they have a huge carpark. Professional service, they keep your name for future bookings, very organized company.

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Theo Ramwell . 2025-02-13

MORE AT Google

Came for an early valentines meal, and it did not disappoint! Harriet who looked after us was amazing, and the food was incredible!

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Emma Hollman . 2025-02-12

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Fantastic from start to finish, amazing food, wonderful staff, felt very spoilt

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jim brown . 2025-02-10

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went out for a works dinner last month and was surprised at how great it was! Lovely relaxed atmosphere and friendly staff. Food was fresh and tasted amazing. Will be back!

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Jonny T . 2025-02-09

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Food excellent except for tiramisu which was extremely small portion & 90% cream. Willing staff but a little more trading would help Atmosphere was good but a little too noisy for good conversation

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John Worthington . 2025-02-04

MORE AT Google

Amazing evening at the swan. Great food, lovely atmosphere and our server Beth was amazing! Very attentive, super friendly and first class service! Will definitely revisit

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Katie Gardner . 2025-02-03

MORE AT Google

Overall a pretty poor experience. Arrived at 5pm for a pre-booked table. Was told on arrival there was no Sunday dinners left. Told 5 minutes later there was Sunday dinners but they had no mash and no Yorkshire's. We picked from the main menu to then be told they were out of half of that too. Service was poor and very slow. Yes they were busy but 2 hours for mains is a joke. And to then have a service charge added to the bill and food that we didn't order...I don't think so! This was subsequently removed from the bill but shouldn't have been there in the first place. Food was mediocre. I've scored it a 2 star as they market themselves as upper market and the prices reflect this. But to leave £140 lighter and still hungry is ridiculous. A pit stop on the way home to cure the hunger was required. Overall the food is overpriced for what it is. I won't be returning again so I would give it a swerve and go to one of the better dining places nearby.

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Christopher Harrison . 2025-02-02

MORE AT Google

We reserved a large group table for over 20 of us in January 2025. Really easy to organise and pre order our food and despite the many changes to orders the team at the Swan with 2 Necks were fantastic. On the night the food was delicious and served in good time and they even hosted us in a private area. Could not ask for more and definitely will be returning back

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Ajith George . 2025-01-25

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