Northwood Garden Centre & Coffee Shop in Newcastle-under-Lyme

It was OK. The mai reason was we wanted to visit the cafe. The cafe had limited options for breakfast however they were nice. The garden centre had everything you would expect.

Two adult meals and a toddler had food. Pot of tea for two.. quite expensive for what we had £32. A pie meal is now £9.99 with stodgy overfried chips, £7.99 for cheese oatcake Garners garden centre only charge £4.80. Thing is once I paid at the til I should if just cancelled my order. Overhaul I spent £45 with items from the garden centre too. I have unfortunately had two tummy surgeries and I forgot to take a food container. I asked for a piece of tin foil so I could take my food away as I struggled to eat it. I was told no as its against policy. The manager Nick said no as it would be classed as a take away and to do that it involves too much paper work with health & safety. I only asked for a bit of tin foil. He said its not a takeaway like Mc Donalds, and maybe I should of had a snack. But they don't have snacks only a few sparce cakes. When I eat out due to my condition everyone has been so polite& helpful , in cafes ,& restaurants, unlike Northwood.. I still like to be able to socialise with family and friends. There is no alternative child menu or small plates menu to chose. Which is strange as the garden centre have beautiful singing reindeer and an array of perfect Christmas displays for children and adults to thoroughly enjoy. Simple I will take my money to a nice friendly cafe like Mados or Garners in Newcastle-under-Lyme, where you get a lovely warm welcome. Or Mc Donald's as the manager Nick hinted !

Great little place to have a coffee and browse. It’s a shame the lunch time hot meals aren’t as good value as they once were however…

Small but perfect. Their cafe is excellent. They have live Reindeer at Christmas too which is great for children visiting.

Great little place and a lovely cafe.

Lovely little garden centre fully accessible for wheelchairs. Lovely cafeteria which serves meals, drinks and a range of home baked cakes.the food was reasonable, home cooked and delicious. Disabled parking and toilets available and plenty of parking besides. The garden centre isn't particularly big and doesn't have a huge choice of plants but it's enough to purchase plants for a small area. Good range of gifts and cards available along with a range of seasonal goods.

Excellent food .lovely shopping experience 10/10

Good selection of plants and Figurines. Great little cafe on site home made food very tasty staff are great

Lovely cafe/restaurant serving wholesome lunches. Well stocked garden centre and an oasis of tranquility within a stones-throw of the M6.

It looked dirty and over priced.walked in then walked out empty handed

Friendly staff, lovely cafe, great plant selection

Good garden centre with a good selection of plants

Was going to buy some plants and visit the cafe, but staff are so miserable, I took my plants and left.

I am very disappointed in the garden centre which has been such a helpful and friendly place . They now open only 10 until 4 , no longer can you pop in on the way home from work or school . They no longer deliver!!! so don’t think about buying an olive tree or a patio set .

Started the visit with a brew and a piece of cake in the cafe,then walked around the garden centre and purchased some plants which we find are of excellent quality and reasonably priced

The café is clean tidy and cheerful with the opportunity to dine outside if it ever stops raining. The food was true British style eating with a good choice of home made pies. There were other foods available and I had chicken breast in barbecue sauce. Yes it was tinned peas and carrots just as other contemporary neighbouring establishments serve. We ate all of our food and went back for a delicious cake. Our tea was served in a ceramic tea pot with ceramic cups as they should be in the area of North Staffordshire. We will return and enjoy another meal.

Friendly nothing to much trouble

The veggie options was very poor.Tinned peas and carrots and what appeared to be a tiny portion of ping meal broccoli and cheese bake.

A bit rundown outside of the main building. We were looking for plug plants but they had none. The busiest place was the cafe. Very disappointing

Went here to buy a birthday card this morning at 09:00 as per the opening times advertised on here. The gaffer said they were not open until 10 and I told him I only wanted a birthday card. He told me, No! as he was sorting out storm damage, the same storm I have just cycled 3 miles through to get to the shop. Worst customer service ever. I told him the hours advertised on here and his response was, Oh dear. No sign of any apology or reassurance to update the mistake. Trip Advisor, kindly update the opening hours on here as they do not seem interested.

Great place to visit at Christmas time

Very helpful and do their best to make sure you get as much information and help as you need. 👍

Always a great place to get established and healthy plants. The staff are really helpful and the coffee shop does lovely refresh. All reasonably priced too.

We were travelling on the M6 North and looking for a non motorway service stop. This place is perfect, a 5 minute drive from the motorway. Delicious home cooked food, and reasonable priced. The bacon and cheese omelette was freshly made and very tasty.

Loads of stock, great cafe on site with a good selection of meals and drinks. Friendly staff, on site parking and well worth a visit to this family run business. Just purchased a lovely Victorian mail box from there and a Fox ornament at very competitive prices.

Great place to get a hearty lunch at a modest price. Great steak and mushroom pie chips and gravy! Huge variety of other things. Decent portions. Good for breakfasts too.

Friendly garden centre with cafe and dog friendly. Wide selection of cakes and drinks and plants

Lovely, friendly, and well-stocked

Lovely garden centre with lots of choice of perennials. A bit disappointed this year because I went 3 times to try and get bedding plants in trays and every time they had barely any selection compared to previous years.

My husband & I enjoy going here. There is always Plenty of Selection of Plants & Gift items also a wide choice of Silk flowers 🌸 & even garden furniture, Pots , baskets. Then the bottom end , there is a restaurant of which you can have a hot drink & Cake or Lunch of which there is plenty of Choice & Puddings. I would recommend this garden Centre to anyone. Very much loved.

We visited enroute to the Peak District wildlife park. Staff had already pushed tables together for us in the coffee shop. Impressed by the moderate pricing for a main meal and generous portions of the salad, Staff worked hard to serve the addition of 13 people to the queue and were pleasant and helpful. The Garden Centre was well stocked but not so large that we were distracted from the need to move on to our next destination fairly speedily! Would recommend.

Very good and a great coffee and food room

Has everything you need in a garden centre, good prices and lots of variety

Although i can appreciate the meat pies are homemade i did think dinners were a little overpriced..sorry.

Did not seem to have a great deal of bedding plants

The cafe is good eat there a lot for lunch. I also had a problem with a couple of plants in my garden, they were able to recommend how to solve my problem, as I had tried myself to cure, they put me right quickly and recommended a spray to sort it. Problem now sorted. Thanks

Decent garden centre with a good selection of healthy plants

Good service. Wish they offered an alternative to chips withmain meals.

Lovely coffee, purchased some nicely priced plants. Lovely hour out

Very nice garden centre, plenty of greenery to choose from, restaurant on site aswell if you are feeling hungry

Excellent choice for finding the plants you require, the shop was well stocked, the cafe is well sited, nice and clean toilets.

Lovely friendly helpful staff in both the garden centre and the cafe well worth a visit.

Great garden centre. Been going years. A teeny bit over priced but the plants are all quality.

Cake was lovely Very clean Staff very friendly

Best garden centre in the area. A massive choice of plants and very knowledgeable staff. The cafe is of a very high standard and has a wide choice of dishes. The food and customer service is excellent.

Little small but plenty nine amd nice cafe

Done the round trip of 18 miles many times over many years pre-Covid, supporting a family business. We"ve collected loyalty stamps from the cafe & today went to redeem them, only to be told "we're not honouring them since Covid. This was confirmed by the owner Nick Gascoigne. So much for supporting this family business!

Nice place to visit for the cafe as well as the garden centre. Good choice of cakes.

Such a lovely garden centre, absolutely beautiful range of Christmas decorations (at that time of year), flowers & garden accessories ❤️ visited the coffee shop and was a very pleasent experience, staff were friendly and the coffee shop was lovely and clean with plenty of seating available, has a hot chocolate and cake for £4.50 which was really reasonably priced and very tasty too.

Had a "home made " pie n veg absolutely lovely ... but very expensive But then again can't moan at what we had

Nice garden centre, also enjoyed a lovely hot chocolate while their 🙂

Great food and lovely cafe staff very helpful

Lovely cafe, worth a visit to see the Xmas decorations

Visited here with my 2 children in the hopes that Santa's grotto would be here as it has been in previous years (before covid) but was disappointed to find they don't do it anymore. We used to love going here as a family at Christmas, seeing Santa and all the decorations then enjoying a cake in the cafe but we won't bother anymore.

Always get my Xmas tree here, wasn't too busy and reasonably priced 👍

Absolutely fantastic. They have a wonderful range of Christmas decorations. And the real Christmas trees are gorgeous and a reasonable price too.

Lovely garden center. Winter Wonderland of Christmas decs is in full swing. Not the cheapest place but full of lovely different items. Not tried the Cafe but always seems very busy. Staff are lovely.

Small but friendly garden centre, currently overstocked with Christmas trees outside and Christmas decorations inside. Cafe on site with reasonable coffee. Three of us visited and as it was a cold miserable day we thought we would forgo the cakes which looked very nice and opted for a hot sausage roll. Big mistake, the sausage rolls were microwaved to extinction.

Nice Christmas stuff but not as good as previous years when they had a grotto and reindeer also a nativity display.

Helpful owner, given good advice. Cafe was disappointing as only basics on menu on Sundays. Usually food is yummy 😋

Sadly not the best experience. Bacon sandwich none edible changed no problem but poor not the standard I was used to. Eaten here on many occasions over the years allways been very good. Sadly not this time.

Great shopping plenty of choice and excellent value.

Lovely little centre. Food is reasonable, noticed some comments saying the prices have gone up but haven’t they everywhere? Plenty of food on the plate for normal eaters. Would recommend.

Lovely little place, we always go in the tea room aswell unfortunately prices of food has gone up, and less on your plate, and hope they get more stock in the garden centre

Met a friend for coffee, lovely atmosphere

Restaurant is not as good. The prices have gone up and the choices gone down

Very friendly & welcoming. First time for a few years. But can't wait till they start unpacking all the Christmas DECORATIONS & Gifts we love it when they do that . Not sure if they will be having the Raindear on site this Christmas 🤔.

Have some very interesting plants and gifts

Amazing shop with everything you could need. Great prices and great people!

Cold chips, returned, the waitress took back in the kitchen, removed the chips from the meal, left the meal sitting 10-15minutes, then put the new chips back onto the original food, pie and veg, walked to the front serving area of food and poured gravy over it 'again' after the first time, to hide giving us back the meal of 20minutes prior and served us. My mum didnt eat hers, I stupidly tried to rectify the meal and day out seeing my mum from months before living elsewhere, my fault going here. Ruined day. And the attitude of the girls, I wouldn,t employ them, the larger girl of the two,s face was in contempt of my complaint. Refunded one meal due to me asking not offered but not both. I ate 1/3 of mine to try and resolve our day but even the chips 2nd time were not cooked enough. That night I had stomach cramps and severe back pain and needed the doctors the day after. Just relieved my mum 78 didnt eat hers. I rung the management to discuss and he said the girls musthave been muddled up that it wss the same meal given back, but it was very much purposely done. Wi never go again, its gone very down hill.

Went to the cafe but due to staff issues only serving drinks and cakes

A nice nursery, some beautiful plants and everthing to keep them tip top.

Very nice place just a little gard to find but have a good selection

Great centre not too big well stocked and great restaurant food excellent. Also if you need a well established olive tree its the place to go to.

Seems a bit neglected of late plants blown over etc. The cafe used to be a thriving business but since stopping the deals on the mains and not doing much at all it's disappointing. Never seen it so empty. Be lucky if this place survives. Shame because it's always been a nice little garden centre where you were guaranteed a good meal

Lovely shopping experience with a cup of coffee in the restaurant as well

Great place for a lunch, coffee or cake; plus a wide variety of plants etc that you might need for your garden

Great trees from here at a very reasonable price

Good for garden flowers but limited vegetable plants (tomatoes, carrots, leeks, etc.). Good parking but the pedestrian access is a bit dicey on the way in with no pavements.

Lovely, small garden centre that sells quality plants. There is a popular cafeteria on-site that sells hot and cold meals that are competitively priced. We have always been pleased with our purchases especially our most recent purchase of a shrub called The Bride.

First visit. The plants look really well cared for and the staff very helpful and knowledgeable. Would definitely recommend and will certainly go again. Melted cheese and bacon roll from the cafe was delicious. Nick was very helpful.

Called yesterday with the wife to have a look round got some lovely stuff got some bargains for the garden brill

Enjoy going round here, only small but lots to see inside and out. Good little cafe. Staff pleasant and helpful

Got what we needed prices always reasonable

Really nice place. Nice stock, plants and garden stuff reasonably priced. However the smell!! I wanted a fruit tree bought one but rushed as the smell was making me gag. How anyone can eat in the restaurant I don't know. Staff are a bit surly but not suprised working in that. If you look at my reviews, it's rare that I score so low. I wouldn't go again I would go to Trentham or Northwood or even Bridgemere and pay extra

Went to the cafe Didn't shop in the garden centre this time but the plants looked lovely as I went past them

Great selection for the garden.

Half price offer on pots and good variety of shrubs ,plants etc,large indoor shop and a nice clean coffee shop.we paid £25 for a large terracotta pot and home base and b&Q were asking £40 and £28 respectively for a plastic version.

Great place to get you plants and shrubs

Lovely food but today the toilet was out of order ,so not good for 91 year old .Not had this problem before .

Excellent choice and friendly informative service

Shop was quite dark inside. Not spacious. In the restaurant they were having problems with the credit card reader. Had a piece of cake, quite dry.

Delivered some garden furniture staff were great as per usual and a pleasure to deliver here

A little gem of a garden centre. Good quality plants sold at a reasonable price. Also the cafe is worth a visit. Had a very tasty Lemon Meringue and coffee.

First time I been here went with support worker really enjoyed it got all Christmas stuff and had a hot chocolate drink

Went in for some Christmas plants didn't have what we wanted

Great staff ... healthy plants and a winter wonderland of goods at the moment

Had a lovely coffee and snack in the coffee shop then browsed round half price sale on containers and other things great Christmas gifts and decorations wheelchair access plus toilet and all garden items

Love this place great cafe on site

Very poor choice in the cafe, have had super meals on the past, now paninis are the best choice I could get. Fine for coffee and cake but not for much else. Garden Centre has plenty of choice.