Britannia in Newcastle-under-Lyme

I can honestly say since the new chef has started the food is absolutely exceptional. Kyle’s food was amazing, I was really pleased, his presentation was brilliant and he went above and beyond to make my meal taste and look amazing!

Food was amazing thanks to Kyle the chef. All staff were friendly and accommodating. Highly recommended x

I can honestly say this pub has had the most amazing turn around since the new manager has taken over. The pub looks great the staff are very friendly and go the extra mile to help. The mixed grill I had earlier today was cooked to perfection. Great place and well done to the the manager again on the turn around

Great pub & great atmosphere. The staff go above & beyond to help. The management have done an excellent job in nurturing their staff with exceptional care & understanding & this filters through to create a warm & friendly atmosphere. Tyler, behind the bar at the time, was super polite & pleasant. Highly recommended.

The Britannia is a great pub the food fantastic cooked by Tyler who also serves at the bar he is super friendly, well done team!

Great atmosphere now the new managed has taken over. The staff are brilliant. Food is great too . All round great pub!

Can't give a rating as we went for food but the chef was off I'll and we couldn't eat. Stuff happens! Second visit was poor. All of the food I had (mushroom pie, mashed potato) was pre-prepared/microwaved and was hard/stodgy and quite tasteless.The other meals were basically fried something with c hips and were reported as OK so the deep fat fryer was obviously on form. The place was unsurprisingly empty and service was friendly but very slow - a poor showing if you explore the periphery of the menu as a vegetarian or don't just want chips! 😕

Decided to try somewhere different for a catch-up with friends. Found the drinks expensive, £7.60 for a bottle of bulmers and half of coke. The food prices were reasonable, however the steak and cheese sandwich leaves a lot to be desired, the steak was nice but the bread look curled up (not sure if it was supposed be toasted) the cheese that was advertised was undetectable. The other 3 meals were ok but nothing to write home about. Read the reviews before visiting so was expecting much better.

Was worried at one point that my local boozer for 20+ years was destined for closure the pub has always been what it is and now Sharon's taken the reigns it's nice to see it back to how it was Local roots and knows the locals and what they want from the pub and vice versa, also understands what the place needs, Nice to see the old.menu bk too and Tyler's doing a great job in the kitchen

Great pub good food Well i have been back after a While and the food is still good under new management The pub has been Refurbished

Very friendly and welcoming team. Tyler served us on the bar and he was friendly and respectful.

FANTASTIC pub great people great atmosphere lots of family fun and things to do with the family becky and tyler are amazing

What a turnaround this pub has gone from the gutter to the best pub again!! Whatever the new manager has done has worked a treat this pub is now a joy to be in Keep up the good work team your doing a fantastic job

I can honestly say this pub has had the most amazing transformation since the new manager Sharon took over. The pub is busy again instead of being a ghost town. The staff are friendly and always smiling, the food is 10/10 and the atmosphere is now welcoming and inviting which is definitely down to Sharon and the team, its somewhere that feels like home again. Well done Sharon this pub has done a 360 turnaround.

The britannia is back to its best. Sharon and the team have really freshened up the pub since taking over. Great food with great service

Great pub with brilliant atmosphere and staff Natalie and Maisey are great behind the bar. Natalie can certainly recommend a variety of drinks 🍸

I booked the Britannia for a birthday meal with the family. We had the most wonderful experience Sharon and Becky went above and beyond to make our experience the best. I will definitely return to the Britannia in the future as this was outstanding

Amazing service from all the team a great management team & Natalie always serving with a smile.

Natalie was a very helpful bar staff, she went above and beyond to help me, gave me recommendations on what drinks to have and was food to order, the food was delicious and Natalie was a big help! Will be returning.

First time visiting the Britannia and we felt so welcomed. The staff were so friendly and Natalie was so patient when I had no idea what I fancied food and drink wise. She recommended some lovely things throughout the night and nothing was ever too much for her. I can’t remember the other girls names but we will be back! :)

Now under new management, the britannia has returned to the pub it once was. Sharon and her team are doing a great job, the atmosphere and service has completely changed making us regular punters.

Friendly staff great night out and Harvey and Leanne just make it a welcomeing pub to be in.

We visited the Britannia for a family meal last week after a glowing report from friends who had visited the week previously. The food, service and atmosphere were all 5 stars. Recently taken over by new management, I can highly recommend! Friendly, welcoming staff, excellent food and great service. We will definitely be back soon.

Called in today with my daughter and 2 granddaughters ordered food and drinks the place was very quiet. 2 people had ordered food and we assumed we were next. Wrong a couple of women with kids got served food before us, we had now waited nearly an hour. I paid £40 for our meals with 4 soft drinks, when the food did arrive it was diabolical my Sunday lunch of Turkey was inedible, my daughter chose the Sunday Roast beef that was black and burnt and my grandaughter had hickory chicken that looked grey and uninviting. As for the youngest grandaughter she had pizza, carrot wedges and cut up garlic bread that looked like it was being thrown out for the birds. I did complain and the lady who came to look at our food was disgusted and took them away and we could hear her chastising the chef ( he just looked like he couldn't be bothered). I was offered a refund but not in full. £26 :77 was refunded as we had drank our drinks and kept the pizza as the little one was hungry, I find this totally unacceptable as the inconvenience of waiting and then sub standard food most places would have offered a full refund. I certainly will not be visiting this place again and wouldn't recommend it either to anyone thinking of going in the future

It was terrible my friends were served the wrong drinks and were still expected to pay for them the man behind the bar just shrugged his shoulder and the prices were extremely expensive

We picked the Britannia Pub for my sisters wake after her funeral, it was absolutely brilliant, the food was all fresh very taste and perfectly cooked chips, thanx so much to Sharon and the staff, highly recommended by all that attended thank very much 👍

The brit where do i start great food great atmosphere the manager sharon is mint and the statf are freindly and nothing is to much trouble for them great pub well deserved 5 stars

Nice pizzas on the menu staff friendly. fairly Refurbished pup is nice inside and out. I really miss the way it was

Nice food I miss the old menu I'd wish it could come back and extend the kitchen to 20:00

Veggie burger was dry and the bap was even more so

Amazing pub, lovely owner and bar staff. We popped in for a bite to eat a few weeks ago to be told, don't know where the chef is, he's new and not turned up yet! So, we lefted and ate somewhere else. Went back a few weeks later....Chef was running late, not a problem.....but after waiting for the "Chef " to turn up, the food came out cold, presentation was horrendous and not correct to the menu description. The lovely lady behind the bar took the food away and was very professional.....the food came out again.....still didn't keep to the menu description and it was so amazingly obvious certain aspects of the meal were re-heated!!!! Great team of bar staff and owner......your so called Chef will lose you so much business......

Lovely meal in pleasant settings and welcoming staff

Nice pub with really good staff.Food was excellent (Big shout out to Gazz the chef ) and great value for money.Recent refurb ,very clean and modern.Friendly locals too

They have changed the menu, used to be very good, now frozen food heated

Friendly staff. Last couple of times I had fish and chips. Brilliant food.

I'd never been in here before, great place. Very friendly landlord, good atmosphere.a mix of young lads playing pool and families having meals... enjoyed my visit

Used to be a great pub but now it's priced way to high.... No longer a pub for the locals...

It’s open and they did a great buffet for our son’s wake. Highly recommended and thanks to the team there they did a fantastic job.

Went for a meal here the other day, food was amazing, great entertainment, staff were very polite and accommodating. Would recommend.

Great venue for live music, fast service, well priced. There was a minor incident that was dealt with promptly and showed that the door staff and landlord care about their customers' well-being. Highly recommended

Brill little pub, come every Tuesday with my friend for tea whilst our girls dance at the local dance school. Love the fact it’s got regulars and staff are always welcoming. Well done team ☺️

Thank you to the staff! We came here with my grandad for his 81st British and we ate off the normal menu and the seniors menu. Food was great. Staff were great. Especially Gav and Soph, they brought out a cake and sang happy birthday. Would recommend. 💯

The same old pub. Customers effing and blinding. We were going to eat but the clientel put us off. Oh only one real ale on. Most of the customers were lager drinkers ( there's a shocker). Don't go here if you are offended by foul language

We didn't eat on this occasion as first time in since refurbished....for us too many intrusive TVs , only one real ale available, customers inside and outside F ing and Blinding , while children were present: so wont be in a hurry to return. Spoke to neighbours - they had the same experience. Shame after all that money on refurbishment.

Looks like the sky is cancelled.. no football so potters wheel is the alternative

friendly staff good food senior meal deals very good and excellent value

Very quiet, unlike the Wulstan which I visited later. They had to close the kitchen early because the chefs could not cope with all the food orders.

Staff are very welcoming, lovely food!

Went for meal had the meal for 2 offer had katscu curry portion good food lovely and hot would definitely have again. Service great

Great pub, great staff, great service , good food and ales

We don't usually visit Friday lunchtime. It was mostly young families. The food was still lovely.

Lovely meals , friendly staff highly recommend

Brilliant service from Jess! Love this place thanks for a good night! Xx

Nice place, but not a good selection of real ales

very well organized,friendly and efficient

Whoever cooked our steak got it absolutely perfect . Staff are always smiling and will chat to you which i love in any public house. Fantastic all round

Jess and the team were amazing when we recently held my relative's wake there. Nothing was too much trouble, the buffet was lovely and plenty of it. Thanks Jess and the team

I love coming here with my dad when I come home. It's always warm and friendly. The food is good cheap pub grub!

Lovely meal with my son. Very good company with the clientele. Made to feel very welcome

Staff were lovely, food was good although not very warm. Was a long wait but didnt seem that busy with food orders. Some other customers, seemed to be locals/regulars, were loud and noisy with their kids running wild. Overall though, I did enjoy it and it was good value for money.

Made to feel very welcome by everyone on our visit for the potteries doubles league a very enjoyable night thanks oh and the beer was good

Good range of food friendly staff

Great atmosphere, good local place to wind down and socialize, always shows the footy, expect long waits for pool table

Good food,great service from Jess and her staff

Two meals. All day breakfast was nice and a good portion. Other was fish and chips - small portion and the fish was horrible. Was dry inside the batter and too 'fishy'. Tasted far too strong and was hardly touched. Lady behind the bar said food would be 20 minutes, possibly less. It arrived 45 minutes later! We were not asked how our food was as we were eating. Would have said we were disappointed if we had been asked. Instead we just left the food and left. Staff were friendly enough. Clean pub. Due to the quality of the fish, I'm not sure we would eat their again.

Went to pick someone up felt a little uneasy in there beer is ok

Mint pub, lovely food staff nice and welcoming, propper fire lit and roaring really good atmosphere and kid friendly as came with my little one and got given colouring they couldn’t do enough for us, absolutely brilliant!

Absolutely amazing pub! Staff are always smiling and friendly, food and drink is always to the best standard. The atmosphere is so welcoming every time you visit that you really feel at home with all the other customers whether you’re a someone who just pops in for lunch every now and then, a regular drinker or a newbie everyone is really looked after by staff!

Loved it in here on Friday night. Great night and fab DJ. Cheers 🍻

Had a lovely dinner there today

Good food , friendly helpful staff. Good atmosphere.

Amazing food 3 courses 4 99 thats pen special, very good service very friendly staff, dont hesitate, really nice 5 star quality

Good little pub with lovely service

Great burgers, fantastic service, friendly staff.

Very nice pub. Grest meals. Friendly staff. Although the pool a table and especially the pools cues need some TLC.

Good value sunday lunch two meals 11 pound. And do a pensioners special mon to fri two courses 3.99 three courses 4.99

First visit here. Great atmosphere, best pint id had while visiting. Made to feel very welcome.

Wow!!! What a difference a new manager makes!!!! Place is 100x better than what it was before Christmas when I last visited, welcoming and friendly and well run, we’ll done to new team and manger, difference is like night and day!

Excellent food, served within a very short time.

Lovely staff. Food dreadful. Won't be going back.

Went in for the 6p a pint Jubilee beer but it was already sold out at 6.30pm, pathetic.

Great local. Decent reasonably priced food and well kept ale. I use it for the football it’s a lively at the weekend with music and a great atmosphere.

Booked today for my daughters burial and Celebration of Life for about 50 people. Food was excellent and staff couldn’t be more helpful. Highly recommended

Best place i’ve been recently! Jess is doing absolutely brilliant and definitely needs a raise for what she is having to do for this pub at the moment. the staff are wonderful and are a credit to greene king. food is also brilliant, portion sizes are good, an two mains for just over £10 well worth the money.

Jess is doing a great job looking after this pub, she is a credit to the owners of this establishment. Welcoming environment, good beer and friendly staff. Well done Jess

Another great meal...... Chef is top class and jess makes you feel at home.....even after all these years👍👍

Lovely friendly staff and atmosphere Always made to feel welcome no matter how busy they are. Food is beautiful would highly recommend

Best local in Bradwell. Always been a good laugh and a warm welcome.

Been twice in the last week staff brilliant and the food was lovely

great pub a good cask ales.. staff are very good and helpfull.. food is second to none for the price cooked perfect. the staff are a credit to jess who is running the pub at the moment... shame she dosant run it permanently..

Great pub, lovely ,friendly staff. The food was excellent and was a lovely atmosphere felt very welcome

Been there quite often good food friendly service can't fault it

Brill place to enjoy a meal and a drink management and staff excellent a vast improvement from before as iam sure the top managememt no but a long way to go to get it back to were it should be there are some very good people that work there Jessie for one top young lady would make a brilliant manager for you and do it professionally

The food was great and well worth the money and the staff are very helpful. Would recommend.

Very friendly and welcoming to a single lady

Called in xmass day for an hour lovely nice drink and atmosphere will defo try call again

Since the new landlord has taken over this place has gone back to its very best maybe even better. Friendly atmosphere and good prices....went for Christmas diner and it was fantastic. Good traditional pub

Would like to mention josh in the Britannia, he’s a credit to the team, so pleasant, helpful and polite a really asset, keep up the good work

plenty of parking and nice courteous staff, food was ok and I have no complaints.

Great staff nice place to drink and have fun