Yalm in Norwich - Phone Number, Reservations, Reviews

The atmosphere and menu were both great. However, I was refused service because of my egg allergy, even though I was ordering from the vegan menu. The chef informed me that they could not cook my food in a separate part of the kitchen / away from the egg food. The chef was very unsympathetic and unapologetic.

What a fabuous refreshing change. Indoor market vibe, fun sociable, busy, lots of choice of food & drink. Food was amazing from Thai Issan. Service was friendly. Atmosphere was lovely a socialble with a complete mix of ages, families, groups & couples. Transcends day to evening with ease. Not for those looking for a quiet formal meal all served at the same time! If you order from a different kitchen it will come at a different time! Definately for those looking for relaxed, casual, happy go lucky, easy going yummy experience. Can't wait to go again and try another kitchen. If i wasnt so full on my heavenly seafood and blue rice from Issan i would have tried another! Also numerous beers, wine and spirits to enjoy.

What a find! Busy, vibrant space (upstairs) offering a range of cuisines, ordered via a QR code selection and brought to table by a hard-working team of young, friendly waiters. Opted for burritos and they were delicious! Highly recommended!

Table of eight, work colleagues night out. I understand the concept of YALM but there has to be a limit to how long you wait for food. 5 of us ordered from NXXDS and one meal came in ten minutes, 3 in 45 minutes, and one over an hour. These weren’t complicated dishes, rice bowls, and a few of us ordered the same dish. We could clearly see the “chefs” in the kitchen who seemed very lax about preparing food. Theres nobody to complain to about the wait, and when I sent in a complaint to the email my order came from it bounced right back. Surely there’s some way to hold a kitchen accountable for your time, not to mention the food was not anything I’d ever wait that long for.

Had a wonderful, spur of the moment meal at Yalm. There were so many different styles of food to choose from. All the food and drinks came out within two minutes of each other. All good was hot, fresh and absolutely delicious. The staff were so happy, polite and friendly. To be honest, after some really bad experiences at Junkyard Market I was not sure about trying Yalm, but I was glad to be proven wrong.

Been numerous times for food and although I’ve often found the service abrupt and no frills, the last time was truly shocking… And this is the second time a similar thing has happened ! We waited an hour for food to arrive but nothing came. Spoke to a waitress who said this often happens with their system. Offered no solution other than to order again at the till. Couldn’t even expedite an order for hungry children who had waited an hour. Had to leave with over £50 for lunch having been taken out of my account under the promise that it ‘should sort itself out as it normally does’ and a refusal to even write a note confirming what had happened in case I needed it later. Also, tried getting in touch with them as still not had my money returned and it’s practically impossible. Can’t send them a message on Facebook. No one answers their phone. No email other than the jobs@ email on their website. Feel sorry for the vendors there as the food is good. Shame the overarching operation is a circus.

Staff unhelpful Then when we ordered one of our party didn't receive their meal. 40 mins later we enquired and 5 mins later it came, no explanation or apology, just dumped in front of us Food is ok but certainly not top chefs as advertised and we ordered from 4 different kitchens

This was an amazing experience.there was loads to choose from.the workers where all so kind.It was my first time butt I’m definitely coming back.on the outside it looks like a calm cafe but when you get upstairs everything is buzzing with excitement

Overpriced. Overrated. Flavourless. If you like being cajoled into a cattle market, deafened by noise and ripped off this is for you.

A friend made a group booking here: with about half a dozen different eateries, it’s ideal for catering to lots of people. I ordered a Paneer Butter Masala (it was written on a blackboard and so I can’t remember which kitchen it came from). The sauce was creamy and plentiful and the paneer portion decent, but it eventually became a tad too spicy for me. The Naans were overpriced.

Went with 2 family’s, one of our party ordered ramen. Everyone else revived their food but after 30 mins still no ramen. We asked waiting staff and they said the ramen stall was a little busy today but it would be another 10 mins. Waited 1 hour and went and asked at the actual ramen kiosk and they said we would get the food very soon. Waited another 30 mins (a total 90 mins ) and still nothing. Asked for the money back on the ramen, which was given but no mention of ‘we are sorry etc’ Very bad management of the place and more customer service training need for the staff. If they had explained the situation and we were given the chance of ordering something else we would have been happy with that.

Booked early for New year's eve taster menu and party. The event was cancelled at short notice ruining our new year plans, to add insult to injury we were told the meal was off but the party was still on and we would need to buy another 4 tickets. Still no refunds 3 weeks on despite calls and emails no response. Unsure if organiser Danny Lee SEARLE who has our money is a crook or a scammer? I would recommend not paying for anything in advance to Yalm or Mr Searle if you paid by credit card contact them and inform them of the scam.

Came here recently for dinner with friends. We booked our table, so were seated pretty quickly. Lots of good menu options on offer, and service is fairly quick too! All the food we ordered tasted great, and drinks were all good too. It's a little pricey, but decent value for what you get. Overall, we all had a good experience!

Great food in street food style. Ideal for groups or for nipping into while in the city. The unique way of ordering on the app is great but just avoid if you Want a personal waiter service or specific requirements. We really enjoyed the variety and relaxed feel. A bit pricey but what isnt these days! Would definitely go again and it’s in a beautiful building.

Loved this place, nice vibe, lovely food abd such variety, at very reasonable prices - can’t wait to come back!

Heard good things about this place so we went to try it out, very over priced, received a RAW chicken burger as seen in photos which when i went to complain, NICELY, they said it was meant to be like that because it’s chicken thigh, but continued to make me another one which had hardly any chicken and was now over cooked. My boyfriends bone marrow was jelly when it should’ve been buttery. don’t recommend the ‘on the bone’ option, wouldn’t go again

Came here as a group for a friend's birthday dinner. The range of cuisine and price to suit all attracted us, but we were rather disappointed in the end. The food court is set across two floors, and the setting feels quite upmarket and plush. Souk North African kitchen seemed to be just my vibe. Ordered the £12.50 Chicken Shawarma which is touted as including two sides and flatbread. Unfortunately only a selection of the sides from the menu are included, and not the best ones. I therefore paid extra for hummus. The shawarma was in fact not a shawarma, but rather a kebab of cubed and vaguely seasoned chicken served on half a flatbread with some kind of pickled salad. For the price, one would expect a whole flatbread and an actual shawarma. The hummus was a decent portion size albeit rather thin and again was served with only half a flatbread. Supermarket hummus is better. Onto dessert - I paid £6.50 for the Pistachio Baklava expecting a selection surrounding the ice cream. I was served a singular small piece of baklava with a small scoop of ice cream. This does not merit the price. How embarrassing. The quality of the food was ok, but the portion sizes were small, so overall quite poor value. Speaking to friends and seeing their food, this seems to be a common theme among the different kitchens at Yalm, in spite of them being separate independent businesses. The only strong points on this evening were the friendliness of staff, speed of service, and the nice atmosphere / setting. To summarise: not great value, not great quality, but staff friendly and large range of kitchens.

Had to walk out after 20 minutes of trying to order a simple meal of eggs and bacon. This place has an over complicated system which may be quirky but not good if you want something quick. Especially bad if you have any food intolerances, as a they make you go and speak to the kitchen staff to find out about ingredients but you have to go to more than one kitchen because the kitchens only do certain things. So frustrating!

Stopped in for coffee and we (6 of us) were so impressed with the atmosphere and friendliness, we decided to go back for lunch. Really enjoyed the food and had a lovely relaxed lunch. Food was lovely as was the Craft beer. Will definitely go back.

I had the Chicken Shawarma on 1/2 a flat bread with side of a vinaigrette coleslaw and tomatoes. While this was very tasty. For the amount I paid they could have cut up the other 1/2 of flatbread and given you that. I get that they are trying to give us wholesome food but I can’t help feeling ripping me off too. The menu’s are not fully explained. Neither are the quantities. The side salads were in nothing bigger than a ramekin. Please state 1/2 a flat bread, ramekin of side salads. Then let people weigh it up. The 7 kind of fries were nothing more than curly, straight, crinkled etc chips and what they called a large bowl. I saw a dessert bowl of them sitting on the side. I could be wrong but state what size bowl. When I saw 7 kind of fries I was thinking triple cooked perhaps. But later thought well they could be French fries, skin on etc. But mainly I had no idea and could not see a picture in my head and I was concerned about being ripped off. To top the lot the ice cream was chocolate and vanilla with peanut butter, chocolate sauce and a peanut brittle. £6.50 and was delivered to me in a ramekin! I have since seen other picks of this ice cream and I was ripped off. I expected that to come in a tall ice cream glass. I can believe these people may feel passionate about good food but come on, give some decent size of food and make it worth the money spent. This was my second visit and while some staff were friendly most didn’t know how to communicate well. Twice I complained once to server of ice cream and secondly on my way out. They looked at me blankly and no one offered me a refund! They need more training.

When you wait for 30 minutes for a cup of tea in an empty restaurant, you know it's gonna be a disaster! My friends even knew if it's slow service so had a take out coffee Enroute! Avocado on toast £9.50. Exactly that! 1 slice...

Loud, have to order of app to get a sense of what you are ordering and the wait OMG. Never again - this is not how to experience a meal . Went in happy came out angry.

I eat here weekly at least twice … in the beginning they had a very good manager .. but she appears to be gone … now the management is dreadful … nobody cares … it’s too cold it’s too loud … just badly managed …...

After a lovely gin cocktail and a beer, we ate from Baha during our visit. The tacos, burrito, nachos and melon salad were all very good and I would order these again. In fact the melon salad was exceptional - gorgeous fresh flavours! (The tacos...

Having read previous reviews I was a bit hesitant about my visit. However pleasantly surprised even though the set up is a bit like an old school canteen and you may end up sharing a table with strangers I can see how this would appeal...

Was recommended here from a friend Found ordering very easy and safe made sure the restaurant was clean nd tidy As we was there the restaurant got busy but you wouldn’t have noticed as everything ran smoothly The food was brought to the table quickly...

Very poor experience. The place is dirty and tables are left dirty unless you call a member of staff over to clean them (if you are lucky enough to find them. You have to order from a website which is difficult to navigate. Drinks very...

Had been looking forward to getting a chance to try Yalm. Had some mixed reviews from friends but I liked the concept. Unfortunately reality hits hard. There is no way of customising anything. Don’t want burger sauce on your burger you can’t change it. Don’t...

Have seen lots of friends post about Yalm… never knew there was seating upstairs, which was perfect for a family with a little one. Warm welcome when we entered and staff explained how to order. Too much to choose from but when we did the...

I ordered from On The Bone and the food was stunning. Best wings I’ve ever had and the ribs were super meaty. However, my friend ordered the tacos and in comparison they were a bit disappointing. They are much smaller than tacos you would get...

Really wanted to like this place as I thought the idea was good . We all ordered from Baha and the food was quite tasteless . Not fresh and vibrant as expected. Basically, it filled a hole . Very underwhelming

Great local option, lovely beers, good food and a system that works if you understand it - by which I mean understand you can do whatever through the QR code or by just walking up to any of the kiosks.

I have now been to Yalm a couple of times with colleagues and absolutely loved it both times. The app does make the experience a little impersonal, but the choice and quality of food more than makes up for it. It’s nice to pick different...

Went for a celebrity lunch today and ordered 2 tacos at a cost of £10. What arrived was very dissappoting and poor value for value. I have just discovered that I have been charged twice for the privilege. Foul play Yalm!

Not thrilled! We got there around 8:30 and although it was busy we managed to get a table fairly easily, the atmosphere wasn’t bad and the aesthetic is nice. We ordered lots of food to share so we could all try lots of different things...

Visited for lunch today. Food was really good, atmosphere was nice and relaxed. Good selection available, so even the pickiest of eaters should be able to find something. Price wise it's not cheap, especially if you get a bit carried away like we did. Definitely...

I spent £16 on four tacos as I was hungry - they turned out to be bite sized, as shown in the picture - what a massive rip off!

You can get a bit of anything and everything here, but we went for ice cream after dinner somewhere else and loved what we had. It's prepared fresh and with enthusiasm right there at the dessert bar, where a cheeky conveyor belt brings all sorts...

Spent yesterday afternoon/early evening here with friends(7 of us) Some ordered food which I tasted,was nice but doesn’t all arrive at the same time as from various kitchens. Good selection of drinks too.

Went here just for a oouple of drinks to suss the place out as wantd to visit for ages and was not disappointed. Next time it will be for a pizza, then another time the African food and then next time.....

We visited Yalms because we saw the cakes going round on the carrasel so we decided to go there for Tea. My friend had this lovely Chocolate Ice Cream. Which I helped her finish.

Lovely experience & great staff. We were greeted when we went in by a really helpful lad who told us how to order. It came out quickly & was very tasty.

Thursday night 7pm very few people eating. Staff were not very attentive actually looked bored. Ordered drinks pint, lemonade (a bit syrupy) and large glass of wine 250ml but got 175ml Pinot Grigio wasn’t cold. Food ordered but which was very good but came in...

Service was poor. My friends food had arrived after 15 minutes. I had to wait another 10 minutes before I could get a member of staffs attention asking where my food was. Turns out my meal had been put on another customers table and when...

Came here recently with friends. The place is deceptively large - from the outside, it looks like a small quiet space, but there's a lot of room inside and upstairs! There's quite a few stalls that offer different cuisines and drinks. I opted for the...

Spontaneous decision to try out Yalm and it was brilliant. Really fun, like a day out in London without the travel. The quality of the food was great and the concept (once I got my head around how to order dishes) works really well. Order...

Very unimpressed. This place is marketed and priced to be of a high standard. I paid £4 for an orange juice. Yep, an orange juice. 300ml. I then paid £10 for French toast and ‘bacon’. Now, the bacon (as you can see in the picture)...

Yalm was out May choice for our monthly book club meet. 3 women, none of whom had been before so we didn’t really know what to expect. If you’ve been to Junkyard market it’s similar to that but indoors. A variety of vendors serving their...

The flexibility of this place is what makes it great. It’s open for breakfast, lunch and dinner. You can just go for drinks, coffee or cake if you want. Suitable for date night, family night, solo or with friends. You just pick your table, scan...

We were really excited to try Yalm on a child free day-date. We ordered 3 tacos, wings and fries, then a couple of milkshakes. The Tacos were absolutely tiny- and so tough and brittle. I know corn tacos are more textured than flour but these...

We came here early pre-theatre on a mid week and it was a fairly quiet restaurant, the music however after an hour was almost a little loud and became a little irritating. However, the food we had was great, opting for trying things from lots...

Disappointed. Wanted somewhere for a bite to eat later evening. Checked website & it advertised opening until 11pm. Arrived at 9.45 to be told stopped serving food 10 minutes ago. Very annoying! Update your website to let people know please.

We have been here a couple of times now and I honestly couldn't tell you what the bad reviews are talking about - every meal we have had there has been delicious and great quality. We've tried the pizza, fries, ramen, some different sandwiches and...

Having read glowing reviews in the local press, I was very excited to go to Yalm. We checked out the website and saw that you just turn up, so that’s what we did….only to be told we should’ve booked. But we were then asked if...

We Went here for lunch and when we went upstairs, oh my god, it was heaven. There was a massive food court with lots of seating on the 2nd floor. There were 6 stalls and got the el santo burrito from baha. It was so...

Great place to eat, drink or both in a wonderful historic building. Lots of seating upstairs or a quieter cafe feel downstairs. Really pleased to find somewhere like this with a variety of vendors where you are served food on proper plates with cutlery rather...

Waited nearly an hour for brunch dish. I guess at that time of day everyone is ordering from the brunch place. Difficult to get attention of staff. Drinks overpriced (£4 for a coke!). Ordering is hard work - you need a filter function so you...

Great option for brunch in Norwich. There is so much choice and great value, plenty of seating upstairs with a great atmosphere

You can't beat this for eating at any time of day.....wonderful selection of reshly cooked food and with 3 drinks bars, you can't go wrong. The staff are all pretty amazing too!

Had heard some good things, but was always put off by the appearance of the place (which I will come back to) So on a Saturday afternoon about 4pm we decided to try it finally. Firstly walked in no one to greet anyone, plenty of...

We had a lovely evening at Yalm, our son recommended us to visit, he went with his girlfriend last week. Very good disabled access lift, loo etc. We had a little trouble getting on the app, but the staff were really helpful and we were...

12 of us went for a 41st birthday, a rare afternoon out without the children and we couldn’t have had a better time! The staff were absolutely fantastic and couldn’t of done more for us, you can order what you want when you want so...

First time I came here I had a good experience, food arrived quickly and there was no issues. A couple weeks later I returned after saying how nice it was. What a mistake this was, and how embarrassed I was too! This time we had...

Six of us arrived about 7.15pm on Saturday and virtually all tables were full. We managed to get on a table about 8pm and ordered food via the app which was less than informative about each dish however the food arrived within a read time...

First visit today. Very busy, being half term but worth it. Had a bit of a faff with ordering because I don't do Internet ordering, being a lady who lunches over a certain age, but staff were helpful. Food was divine, pizza, sourdough bread and...

Went for my birthday lunch,heard good things about the place, well OK food was good and clean place to eat. But really it's February and no heating on just a few floor heaters. Not what we were expecting. Drinks and food come quick and was...

Was of time, the staff don't even greet you when you go in, ridiculously expensive, you need to order via an app, maintaining the cold impersonal service, we just left when we realised that the prices fror essentially paying and serving yourself were a pound...

Went for brunch with my cousin and friend, ordered the spicy eggs (100% recommend). I did get my food very late but it didn’t bother me at all as they were extremely busy and we were on the ground floor which was such a lovely...

This was a real treat for a lazy lunch. Superb cheeses and meats coming round Yo Sushi style. That paired with fabulous wine and knowledgeable staff. Thank you. We’ll be back.

I get the concept of app/web based ordering, and when it works its great. But it HAS to work, all the time!! We had three phones trying to order, all on the WiFi without any luck (and tried 4g). I don't think I've ever sat...

What a breath of fresh air! Every dish was amazing. This is what Norwich has been waiting for. Great atmosphere 5 stars. We will be back.

Didn't enjoy the experience very cold in the place just electic radiant heaters dotted around. £12 for cheese reflecte which was because they didn't have potatoes just partly toasted bread with solid melted cheese lump & onion on top. Pretty dreadful stuff. Didn't have the...

Firstly, the environment and atmosphere was great and a venue like this has been long overdue in Norwich. However, the eating was disappointing. My girlfriend had practically finished her meal by the time mine arrived. In itself, this wouldn’t be too much of a problem...

Visited here with my partner and daughter. Once we'd found a table we was then able to order via an app which bought all the little outlets together. We all had something from a different outlet and each tasted amazing. My daughter, who is nearly...

I visited Yalm with friends at 3pm on a Saturday. It was busy but people were coming and going all the time so we found a table without too much trouble. There didn’t seem to be any staff dedicated to seating customers so you have...

Great concept of many street food outlets under one roof, you have to order food by phone also pay the same way!! The food is OK but better street food can be found close by during the day. The place being new on the scene...

Good atmosphere, however... We ordered from On The Bone, beware of the chicken wings with Franks Sauce were an overwhelming punch in the face of vinegar and chilli - no one at our table could eat them. And we're not a bit shy when it...

Just had spicy eggs at Toast in Yalm - great environment even better food - will definitely return to toast and try some of the other kitchens too!

Was taken here by friends. There is no service. Customers have to use phones to view menus, order and pay for food and drinks. Menus not as easy to review in electronic format as options are all split over multiple pages. System couldn’t accept payment...

I had a couple of very good wines with delightful beautifully prepared cheeses and charcuterie at the Flying Saucers just as you go in to Yalm.very busy upstairs yet to try .its great picking out little dishes and sitting at the bar.i noticed the cocktails...

Fab quick eats places with tons of choices suitable for everyone. I especially love the kids menu with true (fussy!) kid food available. Service was impeccable - seconds after ordering our drinks they were delivered with extremely excellent and friendly staff. Food didn’t take long...

One chef within my line of sight took great care to prepare and present his food in a professional way. He was assisted by someone who, when not preparing, was in the background tidying and cleaning. This was good to see. However, next door was...

Lovely spot! Little expensive but the venue makes up for it. DO NOT order the tacos - I got a portion of two and the size is absolutely laughable. £10 for two tacos, a little larger than a disco. Never, ever is that worth £10....

I’ve visited here twice with my wife. Despite all the spit & polish there is, unfortunately, very little to write home about. The staff mill about like aimless zombies with very little passion or motivation all wearing scruffy trainers & clothes, no standard is set...

I’ve been 3 times now so I do like yalm very much and will probably go again. Fantastic idea so people can order whatever they want individually. Food is good but I couldn’t say great. Friendly staff although minimal interaction due to phone table service....

The setting is lovelly and the waiting staff are great but the food is very mediocre. There is not enough passion in the food which is a shame because this place has the potential to be up there in the ranks for Norwich. Looking back...

My husband and I visited Yalm for Brunch today whilst out Christmas shopping. What a great experience. Lovely food from Toast and great ambience with a 3 piece jazz band playing! Loved everything about the place. Finished with a sneaky soft ice cream sundae mmmm...

Fabulous building, and done up really nicely. Great coffee, and the food looked good. Was trying to have a meeting and got moved from our table twice, not very welcoming

Popped in for the first time to have some cocktails from Folks and they were great! Especially the espresso martini! Will definitely be back again soon to support the independent vendors!

Came here with my family. The food was amazing. Me and my partner shared food and he never gets full but it defeated him!! The pizza was to die for. Defo coming back again :)

Went with friends on Friday evening and had great plates of food from Toast and Milk at fair prices. Buzzing atmosphere with a mix of ages in family and friends groups. You can choose what you'd like from the local food vendors via an easy...

Yalm is brilliant - something for everyone. It's not for a fancy romantic-type dinner for 2 but it's great with friends, family and kids during the day or in the evening. It's also dog friendly which is handy as I often have mine with me....

I had been looking forward ro trying the brunch option at Yalm from Toast Kitchen. It was great i had spicy eggs, thet were fantastic. The building is lovely and the open plan dining area is bright and airy.

Family of 6. Wide range of food ordered. Enjoyed by all. Ice creams from Milk were exceptional. Great atmosphere. Didn't wait long for food and it was very busy.

I have been to Yalm four times (yes already), most of these have been during the breakfast period and so I have enjoyed the food predominantly of "Toast". Toast provide an abundance of breakfast/brunch offerings, I have had the spicy eggs and the BLT, the...

Yalm has fast become our go to place when in the city. Fantastic choice of cuisines with something for everyone, easy to order online and above all a brilliant atmosphere that Norwich desperately needed!

We walked in to this amazing food hall on a Saturday at around 5.30pm and there was an instant buzz of energy! The staff were inviting and told us what to do straight away. You can sit downstairs in the very pretty bar area and...

It was our first visit to the newly opened Yalm where we were ever so excited to visit Folks; the amazing new coffee & cocktail brand. We were delighted to find the hype lived up to the experience. With a delicious coffee and hot chocolate...

Cold (literally) lifeless restaurant with expensive bland food and very expensive drinks. Staff look miserable with one male waiter very abrupt and rude when I asked why our food was taking so long. I won't be returning

We visited for lunch today and had food from Baha - a plate of nachos and a couple of tacos. Food was good. For us however it was a pain ordering on the app. If I visit a restaurant, I don’t expect to do all...