Wyle Blue World in Shropshire

Indifferent service, no consistency in drinks orders tonics and gin changed despite ordering the same. Very young inexperienced staff who seemed to lack supervision which spoilt what would otherwise have been a nice experience.

Visited on Saturday afternoon with my daughter for a mother's day treat. Sat at a table directly in front of the bar and young waitress said she'd be back to clear glasses. There were 2 other young lads behind the bar but no one came near. It wasn't very busy. So my daughter eventually had to go to the bar and ordered an aperol spritz and a blue bar gin and tonic. Was another long delay and eventually a young lad actually came from behind the bar to tell us they had no aperol so my daughter said we'd just have 2 gins and tonics and could he clear the dirty glasses .Again a long wait to get 2 drinks that came with the tonic (I'm assuming the whole bottle) already added. The 3 staff were totally disinterested in any customers and seemed to have an aversion to coming out from behind the bar. When my daughter went to the bar to pay the barman, he couldn't work the till and eventually the waitress helped and charged us £16 for the 2 drinks. The gin is £4.50 on the menu. My daughter just paid the excessive charges for tonic as we wanted to go to a bar that gave some service. Had wanted to try this place for a while but we won't be coming back I'm afraid.

Appalling service. Booked table in person for 730pm on a Saturday night for 2 people. When we arrived on time we were told by the manager they hadn’t recorded our booking and there were no tables other than a bench by the door. Was told they would offer a “discount” if we returned on another occasion. Frankly should have offered a free meal not a discount given that they’d ruined our evening and left us high and dry on a busy Saturday evening. The manager and the other staff just shrugged and didn’t seem bothered. Would NEVER return and struggle to see how a place like this could afford to treat local resident customers like this and still survive in the challenging times being experienced by the rest of the hospitality sector. In fact I hope they don’t survive as Shrewsbury deserves much better than this! DO NOT TRUST BOOKING HERE!!

This is a lovely space and has bags of potential - and past visits have been good. But visiting on a very quiet Saturday evening I was disappointed to see staff just chatting amongst themselves, rather than making us feel welcome and asking what we’d like. We had to attract the attention of the staff - and they were right by us!! Really poor customer service - let a lovely bar down.

I booked the Wyle Blue Bar at short notice for my partner’s surprise birthday party. It turned out to be the perfect venue for us. Belinda was super helpful when I initially went in to discuss it and on the night she and Dom really couldn’t have done any more to make the night go well. The decor of the place is great, the food was really good and the service was excellent. We had a great night and definitely will return.

The only good thing I can say about this place is the beautiful courtyard setting. We were shown to our table and after 10mins had to go up to the bar to ask for someone to take our order for drinks and food even though there seemed to be enough staff. Eventually someone came and took our order and can honestly say her attitude was the worse I’ve ever encountered, surly and unfriendly as well as brusque. We ordered pizzas as I understood them to be hand made in the pizza oven. Big mistake. They were rubbery and tasteless as well as lukewarm. Will never go back.

I came here with my Mum for lunch. The setting is gorgeous, the food was delicious and the staff were all very friendly and attentive.

All I can say is this place is average. The only thing it has going for it is the setting outside and the tasteful decor. But the service is slow it lacks luster and you have to keep trying to make eye contact in order to get the attention of staff. They don't engage with the room and check on customers. We ordered a sharing platter which took a considerable amount of time to come out, especially as it only needed arranging on a plate - all the items were cold - cuts, olives, chutney and cheese, the only thing cooked was the overcooked burnt flat bread. There was lots of cheese (nothing special) with a few crackers nowhere near enough to enjoy the platter fully. Although a reasonable price at £22, but for Shrewsbury you need to keep up with the competition.

What a lovely place to sit in the sun and chat with a cheeseboard and wine. The service was friendly and efficient and I look forward to returning of an evening for to sample the pizza

This oasis of calm and beauty in the centre of Shrewsbury is not to be missed. The views are amazing and the food is wonderful too. Very relaxing and informal, we loved it!

Fabulous place myself and wife called for drinks, staff and location are amazing. We Don’t get a huge amount of time on our own without the kids but on a summers day having a cold beer in there, it’s truly a great spot on our doorstep Would we go again, hell yes !!

Lovely 'oasis' in the heart of town centre. The minute you walk through the door the warm welcome from the front of house staff instantly pleases. Then you notice the tasteful and eclectic Moroccan inspired decor, cool on a summer's day, warm and inviting in the chillier seasons. Then another surprise awaits when you walk through to the stunning courtyard garden with the lovely mosaic tables, bright cushions, colourful plants. Stairs lead to a further lawned garden and bar with pizza oven serving delicious pizza made to order by the nicest, friendliest young man who was happy to have us interrupt his work to take the time to explain what he was doing. Spectacular views can be had from the terrace over Shrewsbury. Then we get to the amazing food ! homemade hummus, tzatziki, red onion chutney, flatbreads, accompanied by olives, and charcuterie. The Arancini balls have to be the best I have ever tasted outside of Italy ! ....far to full for the tempting homemade Sicilian lemon and almond tart unfortunately, but I'm told it was delicious. No lacklustre performance from this talented team and can't wait to go back !

Very disappointed. Staff were not interested in us being there . Straight away said no seats in the garden . Sat indoors , had to asked for a menu , then totally forgotten about until one of the staff noticed we had finished our drinks First and last visit Went to The Loopy Shrewsbury for a lovely lunch and very attentive staff

I have visited here twice. First occasion, booked a table for lunch..We had 90 mins hours before having to leave, plenty of time for a pizza you'd think. We waited 15 mins to order, after 40 mins we asked how long and was told soon. At 55 mins again told soon. At 65 mins, we were told they will be 5 mins, we cancelled as no time to enjoy as we had to leave Trued again 6 months later just for drinks and was told they were fully booked even though there were empty tables. There were 3 of us,not a group. We won't return and have heard similar experiences from Shrewsbury neighbours. Don"t bother

Went at 7.20 and they didn't want to serve us as they shut at 8. We only wanted a drink so they did serve us in the end. Bottle of birra morreti and bottle of coke over £7 wouldn't go again it looks better in its photos

Beautiful spot in the heart of Shrewsbury! My friends and I enjoyed a boozy lunch here and it did not disappoint. The staff are always so friendly and helpful.

I've been here a couple of times over the last few weeks and have to say the service and food are both excellent. Such a lovely setting too on a sunny day.

We visited at 6.30pm on Friday 30 June 2023. Great setting and friendly staff. We sat on the top level. We arrived on time and ordered drinks. We were advised that the venue closed at 8.00pm. All good as this info was given at time of booking. Food order taken and food arrived quite quickly after then. Sharing board was very good. Pizzas were very good. Cheese board was a bit underwhelming, especially for the cost. Just passed 7pm, we were advised it was last orders! More drinks were ordered and arrived quickly. So all in all good service. However, the only negative was that the staff came to our table three times in quick succession to say they would soon be closing. They brought the bill before 7.30pm and reminded us again that they were closing soon! To be honest, the food and drinks were good but the constant reminder of the closing time was annoying and we felt they'd had our money but couldn't wait to get rid of us. Would i revisit? Probably yes, but not in an evening!

We had the best experience at BlueBar! Everything was perfect, from the atmosphere to the food, drink and impeccable service. I would highly recommend. The gorgeous garden setting makes you feel like your on holiday and made the trip extremely enjoyable. They have a large selection of sharing boards which were incredible and the pizzas are to die for. I will definitely be returning:)

Great service, great food,good value for a sharing board for two! very special setting! Will go back again very soon!!!

I visited with family on a sunny Saturday afternoon. What a fab venue! It was such a lovely setting with a great atmosphere. We had drinks & cake, the carrot cake was wonderful. The waiting staff were a credit to the venue, & although they were extremely busy we had brilliant service with a smile. We will be back next summer.

Wow, we walked into this Moroccan themed shop on Wyle Cop Shrewsbury, and loved lots of the home decor pieces they had. It was only when we were in the shop we saw tables and chairs in the garden. What a feast for the eyes. Again Moroccan style, with a 'Blue Bar' and a Pizza bar, both of which will close for the winter next weekend. We just had drinks and soaked in the sunshine in the raised garden. It feels like a secret garden hidden away from the hustle bustle of the busy Wyle Cop street out the front. There is an ancient wa right at the back of the garden which is amazing. Would highly recommend a visit. Wonderful staff too.

I have been here several times with friends and each time the first reaction is "wow!". The garden setting is stunning and the atmosphere created with the beautiful Moroccan theme is incredible. This time we had their Charcuterie Board to share. It had a delicious selection of meats, cheeses, hummus and olives with gorgeous bread. We each had a glass of their Tanner's Prosecco and the service was brilliant! When you visit here it's such a fantastic place to relax with friends but added to that is the faultless high quality of everything. A definite must visit!

I had a wonderful experience at the blueBAR, excellent service throughout and a wonderful new menu, a very welcoming friendly atmosphere and will be back again 👍

Beautiful setting and a great atmosphere. Staff were super friendly and attentive. I will definitely be returning with friends!

Hidden gem in the heart of Shrewsbury! I visited with my boyfriend this summer and loved the beautiful views & Moroccan atmosphere. The food was super tasty and the staff were friendly. We will be back!

I found this place a bit untidy and hippieish. I ordered a lemon cake which turned out to be a huge mistake as it was the worst cake I have ever had. The service was pleasant, but the menus were confusing with various choices of food throughout the week, it said the cakes were not available on the day but the waiter later confirmed that they were. I was disappointed with this place.

A friend of mine did some research on the best location in Shrewsbury for our get together and despite the miserable reviews on Tripadvisor I chose Wyle Blue World. I was so pleased we did!!!! The Secret Garden is absolutely stunning and hats off to Belinda the owner for the vision she showed thru the pandemic in creating it to stay afloat!!! It is not and does not claim to be a restaurant, so I really don't understand the moaners and groaners comments. My perfectionist friend who actually ran a restaurant gave the Moroccan Meze and kebabs 5 stars which is good enough for me!!! I confess we drank them dry of Tanners champagne and our two hour booking quickly turned into 5.5 hrs, which was smoothly accommodated by the lovely team!!! In these catastrophic times for small businesses, I suggest future reviewers consider the wise words of Thumper's Mum in 'Bambi' ie if you can't say something nice, don't say anything at all!!!!! Belinda and all you wonderful Team at Wyle Blue World thank you so much for knocking our expectations out of the ball park!!!!!!

Disappointing experience Arrived and was shown to a tiny table not suitable for dinner. I requested another table, advised non available. Waited for 10 minutes before a drinks order was requested, not offered any water on a hot evening. Ordered food when the meze arrived...

Too many staff, slow service, over complicated menus with certain dishes on offer on certain days between certain times. Half the items on the menu weren’t available. Food was alright but my flatbread (which was bought in and not homemade) had specs of mould on...

It makes no sense that I was refused a coffee in an outside space when i was asked for my personal details for track and trace which I declined to give, I pointed out that since July 19th i did not have to give my...

Visited with my brother who is local and reserved us a table for drinks early evening on an idylic summers evening. Wonderful atmosphere, great value. Enjoyed a couple of glasses of wine in the garden with friendly service.

Loved this pretty place! Tucked away, you’d be forgiven for thinking you were in Morocco. With lovely surroundings, ambient music and the friendliest staff. I was reluctant to post as I don’t want everyone knowing about it!

A true oasis amidst the hustle and bustle of the town centre. Having pre-booked we were certainly not disappointed with the lovely shaded spot, however, the sign on the table was disconcerting as it appeared the table was booked again 2hrs from our arrival? When...

My wife and I only found Wyle Blue the weekend before their temporary licence was due to expire. But what a find..... The atmosphere is just so chilled, we were lucky to sit by the pizza ovens and chat with the guys doing the cooking....

Booked a table weeks in advance with friends and was really looking forward to it as was my first meal out since February. Sadly was very disappointed. Service was poor and we kept having to track down someone to take our orders. No check backs...

Visited here on a Saturday afternoon with some friends. The restaurant is at the back and you gain access through the shop. The weather was beautiful which obviously helps as this venue only has outside seating. Difficult staircase to get up to the grassed area...