Red Lion in Shropshire

Very disappointed with the festive meal the veg and the roast potatoes was not fresh very very taste less the turkey was protest. The dinner was well below standard Not worth the money. The Christmas pudding was with custard and not brandy sauce very disappointed

Not very happy with my meal frozen vegetables, frozen roast potatoes,frozen Yorkshire pudding and processed Turkey small stuffing ball which I think was also frozen. Not what I had expected for a Christmas meal.

The food is okay, but never seem to be able to bring the sauce for the steak at the same time. I asked every waiting staff member who passed. Still no sauce. I was also expected to wait for the sauce before eating my meal to get a refund. They did give me a free dessert. I would prefer my sauce if it was once it had happened. I wouldn't be bothered, but every time I have ordered steak with sauce, it arrives 10 mins after the steak. It is not acceptable then to say you do not give refunds when you have eaten the meal.

Do not order roast turkey option on the festive menu. Change to the steak and chips. The roast is two slices of rolled up processed turkey. The potatoes are not nice and the vegetables are frozen. The staff are lovely. Long wait between starters and mains.

Edit - There is English. Thank you for your completely broken English in your response whereby you ignored the majority of my review. Because of it you have lost even more stars. I really don't understand how some owners can be so out of touch. --- While it looks nice, the complete lack of any warnings regarding the low ceiling beams is concerning. I did graze my head on the first one and they only got worse after that. Usually they'll be marked with hazard markings with signs. But I guess plastering the whole dinning room with warnings would destroy the atmosphere. Food took ages to come out and was a complete mess. Ordered hunters chicken with salad instead of chips and managed to get salad and chips... Without any peas. Steam was mostly fat and gristle. Ordered medium rare but got a burn piece of rubbish. Onions tasted like they got cooked in dish soap. Onion rings soggy. Staff ended up being incredibly rude and started clearing the table before we even finished. There was no reservation for the table... Just a complete lack of basic service. Not worth half of the price paid and good luck not ending up in A&E with a concussion.

Nothing like service with a smile 😂 Asking for a straw really was the waitress’s final straw…blimey.

Good food, helpful staff and plenty of parking.

Lovely amazing service from Jan and Jemma, food was amazing as always, highly recommend

Great food as always, service with a smile.

Stopped for breakfast as we had previously had a lovely lunch there. Unfortunately the breakfast was way below the standard of the lunch. The bread wasn't toasted in the traditional way but on the griddle with only one side done. I didn't have egg but wasn't offered a substitute. The has brown bites were overdone. My food was lukewarm althoughy husband said his was fine apart from the mushrooms and beans. Really disappointed as we had enjoyed our lunch on our previous visit.

Very nice meal this evening, there were 9 of us reserved for a booking, there's no table service unless you order on the app but we had to queue at the bar to get our table number. For a Tuesday evening it was quite busy and so were the staff, we felt that there could have been more focus on the bar as there was a lengthy queue at times not helped by our own lengthy order. More staff attending behind the bar would have mitigated alot of waiting around to be served time. That said, we had a large order for both drinks and food, there was a young lady behind the bar which we later found out was her first night serving in bar duties but she was very happy and did her best as quickly as possible, helped out by a young lad (I think his name was Joe) who was a bit of a star, I orders several items off the menu (much to the dismay of the ever growing queue behind me) and reading from a list our group had given me, I read this to Joe and it made alot more sense to him then it did to me, 20 mins passed and we were at our table, me thinking there's no way my food order is going to be nearly correct with only one staff member and a trainee taking multiple orders at a time at the bar (management please help them out). To our suprise everything came out quickly and the food was superb, all credit to the kitchen and also the young lad that delivered our food and came back to check all was ok (don't know his name but we were table 35) unusual for me but we had no complaints on the food , all well cooked to order and very satisfied, good atmosphere and we will definitely be back even if we do have to wait longer than usual at the bar to be served 👍👍

Good breakfast and lovely place

Had a lovely meal this evening, friendly and welcoming staff will definitely be coming back

Fantastic service and food was very satisfying. Jemma was absolutely amazing and so attentive, both bar and floor staff were lovely as well. Highly recommend

We came on a snowy night . It was too cold to remove my winter coat. There was no fire, it was miserable, too miserable to stay and eat, so we left.

Steak was lovely . Staff friendly

always made to feel welcome. great atmosphere & banter with the staff. gemma & olly go well above & beyond to make our visit enjoyable

amazing experience at the red lion!! our server amy was brilliant providing service to make our night amazing 😻 such an asset to the team, food was great too

Great pub, prices and staff! Will definitely be back!!

Had a really lovely meal here for Christmas day. My 94 year mum loved it and was really looked after. Might be her last 😆. Not many people working but they done there best.

Great transformation,looks fantastic. Jemma was so hospitable and food was lovely. Sean very welcoming. Thanks to all the team

Let’s hope the breakfast stays at 9 am opening or at least from a Friday Coffee is great 😊

Visited very recently, first day of Festive specials so my friend and I decided to have the new burgers, I had beef burger, she had halloumi. There is also a falafel option. We also upgraded the fries for an extra £2, we got chopped up pigs in blankets, cranberry sauce, cheese and gravy on them, they were delicious! My friend is a big fan of the chocolate lovers sundae, if you like sweet, you’ll love this. There was an all female crew at the bar and serving the food and they did a great job, it was very busy with some large tables. We have always had good service here, it is busy around 6pm on a weekday but we’ve always found a table luckily and we will return.

Lovely pub with great staff and lovely food Very friendly and great atmosphere

Lovely meal and the service from Jessica was fantastic. Well done all 👍

We came in for food today, my wife chose the lasagne and I chose the chicken gyros Flatbread it was rather busy and we got our food after waiting around 25 mins which was fine. About half way through, i was chewing something cold and not very nice, I removed it from my mouth to discover it was raw chicken. This was not undercooked but completely raw. I then noticed that there was raw chicken mixed in with completely cooked chicken. I called a member of staff over and pointed this out, she didn't even look at my food but just said, I can promise you that it's impossible that it's raw I said please look she picked it up and returned with my five pound something and slapped it on my table with no eye contact. It's not about the money I said. Please inform your chef that you have a serious cross-contamination problem. Chicken is the worst meat for carrying bacteria. I seriously doubt she even told the chef about my complaint for fears he may walk out. I am a chef and own a restaurant with my wife [ its our day off]. EHO will be informed and will be provided with pictures of the raw chicken on my plate BTW, we had no apology at all

Great meal, but service with a smile from the bar staff would've been nicer

Went in for breakfast the food was lovely as ever food was was brought over by Jan who was willing to do anything to make the customer have the best time the person who took my food was Joe no clue who the chef was

Great meal tonight. Very busy as the Featherbed is closed but coped well. A new young lad Marley doing a great job working the floor.

My husband booked a table for us both on Friday early evening food was excellent order correct and nicely presented and food was hot plenty of staff on shift very helpful and pleasant especially Sarah she was excellent definitely going back 😀

Our group of vintage vehicle enthusiasts (42 in all) had a great Thursday evening meal. We were all well looked after and the service was excellent considering it was such a busy night. Great food and attentive and very helpful staff who were well organised by Sarah, So helpful with some of our group who had special requirements, nothing was too much trouble, lovely atmosphere. Our second year here, look forward to next year

My wife And I visited early Wednesday evening and both had scampi & chips with garden peas £9.79 We Made the mistake of having an extra portion of scampi for £2.50 to share! The scampi must have been the cheapest of cheap they were like round little balls, I have never seen scampi that small or shape before, but was optimistic that they would be full of fish, sadly that was not the case most were half empty shells! The chips were well over cooked and just warm, the garden peas were rock hard! Judged on the meal alone I would have given a one rating! But the ambience is nice and the staff friendly! We didn’t complain because we were in a party. We have had a couple of different meals here during the last six months (sizzling salmon & steak ect ) Which have been very mediocre that we were far from satisfactory, so future visits will be limited to drinks only.

Little mix up with food order but rectified. Food was ok today, tried different menu items today. Cutlery was a little dirty on this visit, replaced when told.

I came here for the very first time-just a week last sunday and loved it and so much so, that my friends and I decided to come back here again. Was nice and clean, with friendly and helpful staff.Loved the food too and yeah my friends and I really like it here and would definately recommend it.

Great food, reasonable price & offer great discounts on occasions. Will certainly return

Good food and very helpful/welcoming staff.

Great family friendly pub . Cheap and cheerful meals . Nice and hot pub grub. Staff really friendly and helpful . .......

Brilliant menu, food, atmosphere and service highly recommend

Lovely cosy pub, friendly staff with a great atmosphere and lovely food,something for all the family. We come every week,and theres always an offer with sizzling pub app.

Great food. But you need to book a table as it's busy and there is not often free tables. We had to wait 30 mins for a table as we had not booked but bar man called us when one became free. Well priced food.

First visit here in a long time, but it won't be our last, the pub was so busy and the food was amazing, I had the lasagne with garlic bread and for me it was 10/10 the meal was cooked to an excellent standard, just like a traditional lasagne I would high recommend this dish, my partner had Tandoori chicken which not only did it taste good but was well presented. All staff were very welcoming, we were told we had a 40 minute wait for food which we didn't mind but our meal was served within 15 minutes. You can either order your drinks & meals at the bar or via a QR code that is on your table. There is a seating area outside, I highly recommend this pub for couples or as a family. It won't be long before I go back, plenty of meals to choose from the menu, some new meals added to the menu as well. I look forward to going back to this gem of a pub.

Not enough people behind the bar, people were queueing to order food and drinks. Had to wait for my food as it was incorrect when delivered, my partner had nealy finished his by the time i had mine back. Other than that, the food was hot, excellent value for money

Go quite often food and service great.

Usually go here once a week, always friendly and hard working staff. Food is excellent for price, but today had a slight issue but was resolved more than satisfactory

I went out for a meal with my boyfriend as I have to say the food was ok. I ordered the chicken gyro wrap with chips and my partner ordered fish and chips with bread and butter. my wrap was solid like it had been left under the hotlights for ages. my partner said his meal was really nice however the bread was stale at ends. we ordered a pint of pepsi max and a pint of doom bar. my drink tasted flat and my partners beer had bits floating in it. the lady came over and asked if everything was OK when we told her nothing was fixed. I ordered garlic bread with cheese and I was waiting for the cheese to be added to my garlic bread. overall I would give it another go but this time I'd give if a 6/10

The food was excellent. It was my Dad's 77th birthday there was 7 of us. Tom served us our food all hot well cooked dishes. It was extremely busy so we did wait an hour for it, but it was worth it. The young lad behind the bar was very busy but still friendly and apologised for the wait. We enjoyed our meal and my Dad got a free cuppa of tea for his birthday. We pleased we will be back.

Terrible quality of food and not worth the money.

Good service, Good food, excellent value for money!

Went twice food was good value, staff good would definitely go again

Enjoyable meal with the family. Friendly and helpful staff.

Brilliant service food very good. More sauce with sticky toffee pudding. I had the tandoori sizzler and it was huge my husband had the pie and mash and he loved it. Would definitely go back.

Went there for partners birthday had a fantastic time staff were so friendly having chat and making you feel welcome sarah was fantasic. Wasn't rushed. Differently go there again. Baby guinness a must

First time visit and last minute booking for a birthday. 11 people. The food was beautiful, tasty. The service was very good. Will definitely be using again

Excellent place to enjoy good food and have a great atmosphere! Kid friendly and affordable. Thoroughly enjoy eating at this pub.

Good value, tasty food. Friendly staff, pleasant atmosphere. Today though they were busier than usual and I had to wait nearly 30 mins for my food, normally served within 10. I wasn't too bothered as I had the time but I did notice that orders must have been mixed up in the kitchen, as folk on another table who ordered before me still waited a further 10 minutes after I had been served.

I loved it and the service was amazing

Wonderfull stuff like rainbows and butterflies

Amazing food especially the chocolate fudge cake, great service always friendly to me!!

Great experience, lovely food and friendly staff! Will definitely be coming back, would recommend!!😊

Booked a table on the balcony for dinner, being elderly we know what area of the pub suits us. Arrived to a very busy understaffed pub. Told our table was ready on the balcony area. No table had our reservation ticket on. Eventually found it close to the bar. A table with high bar stool type chairs impossible for an 80+ year old to use. Heard there was a 1hr wait for food so decided to go elsewhere. A regular place for us but never again. Unfortunately I had to give one star. Standards have been slipping over our previous visits.

Lovely staff & fabulous tasty food! Highly recommend!

Nice atmosphere. Friendly and helpful staff. And a quiz night on a sunday

Very nicely refurbished. The food is very good and excellent value for money. Second visit, very busy for a Thursday. That's because it's good food at a reasonable price. Yes we will return.👍 Just had dinner here again, still very good value for money

I had the worst steak .I pointed out to the lovely waitress all the fat and gristle that was the majority of the steak and asked her to please show the plate to the chef, his reply was," all steaks are different"! Maybe so but I would have liked one I could actually eat .

A huge thank you for our Christening function organised a little belatedly but you kindly accommodated us. The food, service and drink was all excellently provided. Thank you to the Manager of the day and all staff who attended us so professionally.

Being a Bank Holiday weekend my mother in law decided to treat us to dinner. We booked for a 5:15 slit and although we were 10 minutes early our table was ready for us. We did have to swap a chair as I felt as though I was sitting on the ground. A minor problem.

We reserved a table but on arrival we realised that all the tables were available except for a couple, so me and my three guests sat in a booth. Service was provided by a young lad of between 18-21 and he provided a top class service. 4 mains and 4 desserts. The large mixed grill was excellent.

Great food. Lovely staff good service

We come here a lot and tonight the food was fantastic 👌 keep up the good work!

Lovely food and great service! Lovely place for a chilled out catch up with family. Brilliant value for money!

Food was lovely and came out quickly, the staff are all very friendly and helpful, even when the pub is busy. Nice atmosphere and the pub layout makes it feel cosy and welcoming.

The main meal was amazing. The only thing that let them down was the sticky toffee pudding. It was disgusting. Friendly staff.

Fab food lovely staff & good prices Highly recommended 👌

Great food, VERY reasonably priced, and EXCELLENT service from friendly and efficient staff during a very busy lunchtime period. Will return!

This pub was just okay, we had originally wanted to go to one up the road which served breakfast but they had stopped serving by the time we arrived. The service was excellent, but the food was just okay, the level of cleanliness within the pub was also not to a very good standard. The place would be fine for a pint, but I wouldn’t eat there again.

I waited two hours for my dish.

Great pub decent food ... regular visitors

Good atmosphere and plenty of seats available Efficient staff, clean restaurant and tables cleared quickly Food nice, hot and cooked well

I was very impressed with every aspect of my experience at the Red Lion from the staff behind the bar to the servers and the cost was very good and I have tried similar meals at other brewers but none came close to the Red Lion I have never tried a Mitchell and Butlers before but I am going back tomorrow 🤗

Food was wrong (again) when explained to the manager food was replaced (they scraped the sauce off) then denied this had happened then accused of being abusive to the staff when i went to speak to the manager when we spend £70 each time we went in terrible attitude of customer service

have been here before and not had a good meal but we thought we would try again, but unfortunately we had a similar experience. It was very busy which i appreciate is difficult however the staff were running around and didn't have time to spend answering questions. Our order was incorrect with 3 things missing, so we flagged down someone and explained the first issue, before we had chance to explain the other missing items they had gone and came back with the extra bits and brought them out on a separate plate, we then explained something else was missing and the same again. we then had to ask for sauces. We paid extra for double chips but only got one portion. But as we had made 3 queries up to this point we just carried on with our meal. Food was ok but nothing great.

Fantastic pub, the manger on duty was really friendly. Good beer and the food went down well really couldn’t ask for more, certainly be back for more.

We visit quite often lovely food atmosphere and staff are always friendly nothing to much trouble

Amazing service We regularly come here for meals and we can never fault them

All round great experience and food is great xx

Has a really lovely meal with 2 other members of my family, I chose the Sweet Chilli Halloumi and to be fair, it was delicious. The Madri was fresh cold and refreshing (not always the case in other pubs), all the staff I saw said hello, smiled and seemed glad to see us. Really nice experience - thank you!

We were down at Shropshire on a caravan holiday, coming down from the North East, and were looking for a really special, dog-friendly pub with a good choice on the menu and found exactly that with the Red Lion! First impressions are important and driving into the car park and seeing how clean and tidy the outside area was implied a well-looked after pub, which is exactly how it was on the inside too. First contact with the team working there gave a comfortable and friendly feeling, like you'd known each other for years! We ordered a main course and dessert and both arrived very quickly and did not disappoint on the taste or size of portions. The staff could not do any more to ensure we were happy with everything (including our two dogs!) and their service was second to none. Very happy to have found this gem of a pub in this area.

Been to the Red Lion Shrewsbury many times & never had a bad meal, very friendly staff, good service & all round great experience every time.

Excellent food and service We will definitely be back

Very warm welcome, great service and food was served with my strange requests will definitely return 😀

Been here a few times but the last two services have been notably poor. Hoping that is just catching on a bad day but wrong food brought to the table and waiting staff seem to not really be bothered

Good food, great staff great local pub.

Had hunters chicken, tasty BUT it was very small chicken portion

Food much improved since January 2024.

A great pub with good quality food at a good price and good fast service from lovely staff and

Absolutely top class food and service.There are no words to describe how welcoming this lovely place is.We love and highly recommend dining here. Thank you to all the staff,you are amazing.

Arrived with a group of 10 without booking. Never recommended as an action, but they quickly sorted a table for us and made sure that we were welcomed. Food arrived quickly, and whilst it wasn't the finest food ever served in a pub, it was tasty and very edible.

It was very different from our last visit. Understaffed and overworked for those staff who were working, queues of 15+ people waiting by our table to order food or drinks pretty much constantly and a quizmaster that basically told the whole pub that he didn't care if people didnt want to hear his quiz over the speakers throughout the whole pub. Not what we expected after how great our previous visit was. The food was of a good pub standard still, but the service and atmosphere were very different. The waiting staff were visibly struggling with the volume of service, but still came to ask if everything was alright with our meals.

Good food. Good staff.always nice there

We got there 3.45 pm got a drink and sat down to look over the menu , after a few mins one of the staff came over to tell us that no food was coming out of the kitchen for a while , so i asked how long is the wait ? , the staff member said he wasn't sure , so went to find out , about an hour we were told , no explanation though , there was only us two and one other couple in the whole bottom half of the pub , so it was hardly busy and they had to wait ages to be served two burger meals , and only 6/7 tables in the other half were being used so what the problem was who knows it certainly wasn't because the orders had stacked up ! That shouldn't be a problem anyway as if you can't cover the tables you've got then you've got too many , maybe it was the regular chefs day off and there was a stand in who knows , we finished our drinks and left dissapointed !!