Morrisons in Shropshire

Staff charming nothing is to much trouble

One of the coffee machines has been broken for weeks/months. The other runs out of milk/coffee/hot chocolate and overfills the cups. The food always takes far too long to come out. They keep changing their policy with sauces - first you they would bring you a pot of sauce sachets, next you had to ask for them (and were only allowed one person customer), now they’re in a pot at the till (if we can now just help ourselves, why all the fuss before?). They offer takeaway from the coffee machine but have only had the lids and no takeaway cups for months. The orders almost always come out wrong or with missing items. The digital ordering machine will say an item (e.g., cake, sandwich or cold drink) is in stock, then you work your way down, after already paying, to realise it isn’t in stock (as it’s digital, this really should be easy to amend regularly throughout the day).They are terribly understaffed meaning the little staff that are there are rushed off their feet trying to do the job of 5 people each - I do feel sorry for them and they try their best. The portion sizes slowly decrease as the price increases. However, the food is nice as a whole.

Had breakfast yesterday morning, food cold, scrambled eggs had been microwaved, mushrooms where disgusting, the price £7.00, definitely not worth going back again. 1 x male staff member running around like a headless chicken, he didn't know which way to turn.

Food is usually good, served hot and in good time. Fish and chips are surprisingly some of the best I've tried that isn't from a traditional fish and chip shop too! Staff are always friendly and on hand to help with anything. The pricing is good too, inexpensive and decent portion sizes too.

Uncomfortably cold, breakfast poor quality and no longer value for money

We have been coming here for many years. But recently it has really gone down hill. The staff are lovely and could not do more. But the management are very poor. They have removed or restricted everything they can to leave the bare bones of what the cafe used to be like. Cheap ingredients. Restricted condiments. No swaps - you have to pay to change an item. No atmosphere. Time for us to try somewhere else in the town.

I had a full breakfast and enjoyed it. The service staff were very helpful and friendly, and the price was reasonable compared to others I've been to. Pleasant atmosphere.

Great food and service at affordable prices. No complaints 👌

Went today with my sister.i ordered fish n chips.a cake and 2 coffees.was told 30 min wait which i accepted.when food arrived it was cold so had to ask for it to be microwaved.i noticed a previous order sent back.the cutlery was in short supply and not very clean.milk also was spilt near coffee machine which was still there when we left..very disappointing today

Always have my breakfast here, served by Kate and Tina today, lovely staff, food was yum 😁

Good but always staffing isues and dont have taff on the till you hve to call them

after excellent breakfasts in Derby Morrisons pre covid I tried Market Drayton cafe .The screen log in wasn't working,no one at the til and no staff one in sight.This was at 12 and people were eating so just wondered why no staff? Eventually a lady appeared and i ordered - or tried to order a small breakfast.She demanded my table number which was absurd as I hadn't even looked at where to sit -and she said she couldn't take an order without it! I was ready to tell her to *** off but no, instead of suggesting a table to me ( what should have been done) I had to go and find one! If there had been a queue I would have left.But I got a table number and ordered.It took 15 minutes to arrive and wasn't hot. Will I bother again? No other Morrisons ask for a table number -giving you a spoon with a number on it so the waitress can find you. Suggest the management increase staff numbers -at a busy time like this -or change the stupid sustem.

The best morrisons cafe by far!! Food is always hot, Staff are lovely, loads of space and comfortable

Poor quality ingredients prepared by staff who either don't care enough or just do not have the skills or training. It's all very hit and miss,sometimes better than others but today's offering was very poor.The scrambled egg was mainly white,the bacon is either just about cooked or resembles reheated and overcooked,you would think a supermarket who prides themselves on their butchery would have a quality sausage with the breakfast but sadly not.It's all not really worth the effort and definitely not to be recommended.

The food is always very good, and always piping hot. And the staff are always very pleasant.

Store could do with being bigger extend it into your huge car park Morrisons!!

Don't know haven't been in since lockdown.

Food good prices reasonable service quick

I visited today, i was shocked to discover that they do not restrict numbers in store anymore, this changed on monday I was told, it is now free for all, huge number's instore, no social distancing, huge queues at cafe again no social distancing, this store used to be one of the safest I have visited throughout covid, after today I will not be shopping here again, you should be keeping your customers and all your colleagues safe during this time.

It's on the door step and is very good

50 mins wait, wasn't busy. Dried out beans, everything cold, shell in the egg. Such a shame, it used to be good here. Staff still friendly and happy. Wont be back.

Good relaxed place to have something to eat and drink with good and polite staff.

We didn't try as no one in there

Excellent supermarkets lovely fresh foods in Market street. Would highly recommend.

Service could have been quicker 🙄

Staffed by good people and always helpful. Good basic food and the breakfasts are excellent

It was an experienced food not to good staff are very nice I don't think I will go back for food

Good service friendly staff food not bad either

Morrisons café serves great food at an amazing price so this is one of our regular places to eat out especially after shopping

I have to say I love the fish and chips they do.Fish is cooked perfect, it's a treat.

Nice place to meet up with friends.

Visit quite often when in the UK. The food is good and served with a smile. I must say the staff in this store are exceptionally friendly and really keen to help you.

For a supermarket cafe food+ service really good..Friendly staff.Wud go again.Clean+ spacious.Fozh+ chips as good as any I've had in posh restaurants.Well done to all

Nice food helpful staff clean tidy surrounding Would recommend

Shrewsbury morrisons good food .

Noicest Morrison's breakfast I've had in a long time, so much better than lawley Morrison's. Quick service cooked as per requested friendly staff where really accommodating.

Not bad food but should be refills on drinks

MORRISONS BLACK PUDDING is the best I've tasted.

I visited the store, not the cafe, sorry

Evidently there is a time set between meal ordering and meal delivery to table, result near raw tomato and cold baked beans, OK for a salad NOT for an English Breakfast!!!! Staff, as always helpful and polite, food appalling

Pretty standard cafe food, disable access, good prices, all Morrisons food that served 👍

Really expensive and you have to pay a pound for a slice of bread/toast and a extra 1.80 to add a drink with a breakfast not happy and dirty knifs and folks we had to tell them about the issue they did resolve straight away

The breakfasts here are amazing! Not particularly cheap but I guess in this case you get what you pay for

Great food. And well priced if you use the offers.

Excellent food at the right price. All day breakfast for under a fiver

Great food and even better prices. Staff are really friendly

I went for a breakfast and it was spot on

Average if your desperate for food and a drink

Good food price considered and Kid friendly so overall not a bad little café

A pleasant cafe , clean , service good ,good choice of snacks and light bites .

Very enjoyable we had the gammon chips and egg ,very friendly staff ,will go again

Lovely food great service from staff!

verry nice place for a coffe and clean aswell

Very good but can be a bit of a wait at busy times,food generally good

Not a bad breakfast and coffee at a reasonable price

It's not fine dining but extremely good value for money.

Staff are very friendly and helpful, the service was great and the food was lovely

Does exactly what it says in the tin. If cheap and fast is what you're after you'll find it here. Queues tend to be long weekend mornings. Love the trolley lockers so you can do shopping then stick the trolley in the free locker while you get some grub. They have started doing black pudding as an extra and are really good at swapping items staff on the tills are always really friendly and can't do enough to help you.

Food ok! Long time waiting for food

I love the fish and chips. Friendly staff good prices. A bit of a wait when busy but hot food

Hi I didn't use the cafe today, just the store and all went very well, in past visits my wife and I have used the cafe and it is very nice and the best Morrisons cafe in the area in comparison to the poor service at Shrewsbury and Newcastle U Lyme, Market Drayton is the best 😋

Cheap cheerful Do great breakfast

Most enjoyable experience very friendly staff and very satisfied with our breakfast 😀

Excellent standard of service and food. Not bad prices either.

Nice food but always feel the bacon is under cooked.

Wife had egg on toast with what they called hollandaise sauce it cold and split, looked like sick, I had the lighter breakfast with what they called a poached egg it was flat no yolk and the white was uncooked the rest of it was luke warm. Will never eat here again.

Always great meals in here exceptionally clean and homely atmosphere

Its a cafe, in Morrison's supermarket.

They changed the menu and not for the bettet

Ordered a mini breakfast with hard fried egg came out very underdone so had to send back . Bacon rock hard, I think it was a hash brown but unsure as freezing cold and soaked in fat , beans obviously been warmed in a microwave, absolutely shocking and inedible . Regularly go the one in st . Helens and it’s delicious.

Come here with wife in morning and have breakfast lovely friendly staff good food

Lots on the menu staff could be a bit more better and food could have more nicer presentation

Food was ok but not very hot.good value for money.ok for o lunchtime snack ,with a good variety of food

Hot food served on ice cold plates

Wide range of standard dishes, all well cooked and presented. Good value.

The table was really dirty, no cutlery. We had to wait 30 minutes for food. When food arrived it was wrong. The staff did their best but clearly not enough staff to deal with demand.

Restaurant staff need to get their act together.

Staff very polite and friendly the cafe is clean and tidy

Clean and relatively quite with plenty of seating good quality meals at reasonable prices friendly staff and food is cooked to order

Bit of a wait, 30 mins, but food was lovely, really hot and tasty

Good prices food alright but can someone please look at the fryer's as the smell is quite off putting

Great prices fantastic value breakfast.

8am on Bank Holiday Saturday and there were NO checkouts open. Told to queue at checkout 8 amd they opened checkout 9. Called for the manager. Not impressed as he gave me no confidence that it would ever get any better

I don’t think there is many things better than having a walk on a Sunday morning and ending up in a reasonably priced food establishment for breakfast. The service is usually very good, the food comes out efficiently and tastes really damn good for a supermarket cafe. Will regularly frequent here over the coming months. They also do an option takeaway, which we found incredibly helpful when we were doing our new kitchen. Definitely recommend.

Stopped here on the way back home to get some shopping, and possibly a sandwich and cup of tea, but ended up having a meal! My wife chose fish and chips and I chose gammon, egg and chips, which at £3.50 was outstanding value. Value for money it could not be faulted. I have to admit I was not expecting much from the food, but was surprised by both the quantity and quality of what was delivered. Mine tasted really good, better than some other restaurants I had been into, and my wife's was excellent. The restaurant itself was clean, light and very pleasantly decorated and the service was excellent. We tend to have to come to the area quite regularly, and have decided that after this experience we will be stopping here again for shopping and another meal.

Beautiful warm food and great accommodating staff always well looked after here. Lovely new refurbishment

Friendly staff and reasonable prices. However,the sausages were burnt and the cheese omelette and chips isn't that nice!

I find this place consistently good. Always find a quiet table. This is my go to in Market Drayton. Bit impersonal - but its a supermarket.

Popped in for a quick evening meal with my family of 4. It was our first ever visit due to a change in routine and needing to do the "big shop" on a Thursday night... Great value and good portion size considering the £9.75 we...

Visiting a relative who lived in the vicinity so did a shop in the store followed by a meal in the café. I had hunters chicken with chips and coleslaw and my wife had lamb shank with mash and peas. For puddings we had bramley...

Everytime I go here they never have my first choice, and only main till serving. Ok service, usually has sandwiches but anything else and you'll be lucky.

Called for cuppa and a snack while shopping, sometimes the service can be very slow, food OK though, keep trying 😊

Came here for coffee and a breakfast the food is not great cold and must off been cooked a while ago also it is a fairly cold place to sit. The staff are not great either more like automated robots than people my advice is...

After shopping in the store we decided to have an all day breakfast as it was quiet! We ordered and waited nearly 40 minutes, no explanation but the whole place seemed very unorganised with customers waiting to be served and no staff to serve them!...

Stayed away from cafe for a long time after going and finding they had changed the sausages they were serving in there breakfasts, however they are now back with the same sausages and it shows. Had my former favourite of sausage egg beans and chips...

We were visiting a relative in area, so called here for a mid-afternoon meal My wife had cheese omelette with salad and chips and I had gammon chips and peas ,followed by a lemon tart. To drink we had cappuccinos .Very Friendly service, food looked...