Based on 8 opinions finded in 1 websites
Opinions
Having seen on the Facebook page that it was £1.50 per child in the play centre I turned up today to find that the price has gone up to £2.45. Now that's still a reasonable price and we were going to go in anyway as we'd travelled to get there. Unfortunately however, I commented that "it says £1.50 on Facebook" and the man (said he was the manager) didn't say "oh I'm so sorry thanks for pointing that out, we'll have to update our page" No, he said and I quote "that Facebook post is from 2021, you should have phoned up and checked it out before you came, it's not our fault that you didn't phone up" 😡 What a rude man, the other staff just looked embarrassed, but it's a bad reflection on the garden centre if this was a manager, and if that's how he speaks to customers how does he speak to the staff? Won't be going there again either to the play centre or the garden centre. There is no excuse for rudeness. Good manners cost nothing!
Karen D . 2022-12-07
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What a difference a year makes,last year this garden centre was owned by Wyevale and it was dire. Now under new ownership its lovely ,very festive ,lovely trees,lights and gifts. A good restaurant,we bought our dog and we were able to have some refreshments at tables reserved for dog owners just outside the restaurant area which was a lovely idea.
ann195494 . 2019-11-07
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First time we visited, staff friendly, very clean and good selection of cakes/morning goods. Reasonably priced. Enjoyed the orange and cranberry scone very much. Would come back!
stephaniemS891TU . 2019-09-20
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We visited the garden centre today and upon arrival noticed the name had changed.We both had lunch and had a roast dinner was definitely not disappointed. The staff were very friendly and helpful. The lady who served me was called ashleigh g and was very accommodating and polite and a good listener.Definitely a lovely member of staff.We will definitely be visiting again. We also had cake...Lots of choice and delicious with a brew.Recommend a visit here.
catjdaley . 2019-06-30
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Thought we would pay a visit after noticing the ‘New Management’ and ‘New Soft Play’ signs outside. It has all the usual garden centre stuff and a very neat and organised layout. Nothing is dramatically overpriced. The aquatics shop is a nice touch with a huge variation of fish - worth a nosey around. The biggest new feature for us was the soft play - £1.50 was requested to be paid at the restaurant. It is a decent size and adults can get a drink and something to eat at the restaurant too. This is the perfect place to spend a rainy Sunday afternoon - children can play and see the fish and adults can browse the gift and sales around. We will be popping back soon :)
Scott J . 2019-05-31
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Recently changed hands, and has everything you'd expect from a garden centre. Now also has a range of dog treats/ toys, which they did not previously. Some nice books and gifts too.
JBugLondon . 2019-04-27
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This garden centre used to be run by Wyevale ,we visited just before Christmas and it was absolutely dire,since then it is in new ownership and what difference,it is dog friendly,bright and welcoming,with a good selection of plants and garden furniture and gifts.There is a cafe and somewhere to sit with your dog. Good luck to the new owners
ann195494 . 2019-03-24
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We haven't been to this area for ages and we didn't realise that Barton Grange had become a Wyevale Centre, but we wanted a coffee, so we went in. It was 3 pm on a dull August midweek day and there was a queue to get served in the cafe caused by there only being one lady working behind the counter. One gentleman ordered three sandwiches and hot drinks. The credit card machine wasn't working, so it took ages for him to be processed and then his drinks for 3 came back as a pot of tea for two, so she had to make another pot. The man in front of me also had his order mixed up as they tried over charging him. I was going to have cake and coffee, but the cakes looked dry, so we just ordered coffee. The cappuccino was OK, but the black coffee was disgusting - it tasted as though the pot had sat there stewing all day and unusually, I had to put some sugar in to make it drinkable. Prices are higher than most garden centres at over £3 for a large cup and this is the worst coffee I have had in years. I will not be returning. No wonder the Wyevale chain is for sale if this is typical of the business.
lbj17 . 2018-08-26
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First time at this restaurant since it moved. Very impressed with food and service. Menu has good choices. All food arrived hot and was of good quality. The portion sizes were also good value for money. Based on our experience would certainly recomend.
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This is a place we visit in frequently but a group of us were out early on a Saturday afternoon and it proved a good venue. It isn't my favourite brewery but there are lots of other drinks to have instead. It was a sunny day so we took a table outside and it was fantastic. Lots to see going on around you and they even had a television on there showing the racing from Royal Ascot. It isn't a particularly expensive place but we were warned about the car park. If you do leave your car there make sure you register as apparently it is strictly enforced and you might receive a fine if you don't register.
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I'm so glad that Sara G had a good experience, when the delivery messed up her order. I however had completely the opposite customer service! I rang this restaurant after Just Eat said they had delivered, but we never received our food. The arrogant person identifying himself as Akil, the manager, told us that it wasn't their problem, after keeping me on the phone for over five minutes, chasing up our order, and to get in touch with Just Eat. No apology, nothing. The fish and chips are nice from here, but there are other chippies in Bolton, you know!? Disgraceful