Wyevale Garden Centre Stratford Upon Avon in Stratford-on-Avon

Coffee machine filthy yet still being used. No food available only cake and drinks. Very disappointed

Larga espera mientras el personal desorganizado manejaba una cola lenta. Precios astronómicos - café todo espuma - chocolate caliente asquerosamente dulce - bollo simple pequeño y caro - pastel de café claramente comprado - en

sándwiches deliciosos, bollo grande con crema y mermelada y pequeños pasteles encantadores, té y café. ¡Nos dieron una caja de cartón para llevar pasteles a casa que no pudimos comer!

Rara vez escribo críticas negativas, pero este lugar debe ser evitado. Tengo que esperar unos 15 minutos para que hagan un café con leche. Había una larga cola detrás de mí. La galleta que tenía para comer era buena, pero el café estaba demasiado caliente y de calidad indiferente. Wyevale ha vendido el centro de jardinería a otra empresa y sospecho que han dejado de molestar. El personal estaba haciendo todo lo posible, pero me dijeron que el diseño de la caja se había cambiado. No voy a ir allí de nuevo.

Popped in for morning coffee and a stroll around. Had a latte /peppermint tea / carrot cake and a scone . As always where ever you go a short wait (it’s the coffee that takes the time as you know ) carrot much better than m&s and the scone also better and slight larger.that said it was over 10% dearer than m&s. Tables kept clean but it was only third full .

Called in st lunch and service was slow, meal wring and very pricey for what it was. I wouldn't call here again

Nice staff and pretty efficient service. Fish and chips is normally the best dish on the menu. Having said the the Hunters Chicken was rather good on my latest visit.

We visited here on a Tuesday lunchtime/mid afternoon. I thought it was very quiet and we received good service. The food was perfectly ok, if not that fancy. As usual with these places it's quiet pricey! As garden centres go its fairly standard and pet friendly

Called in around lunchtime jacket potatoes all gone so picked a turkey sandwich very nice indeed but got the order wrong and quite slow but was ok

Service is so slow, we've abandoned our visit here on a few occasions. We decided to wait the 20 mins or so behind 5/6 people in the cue. Food is very very expensive, especially the kids items. I guess that is to encourage you to buy the kids meal deal but the offerings are mostly very unhealthy. The soft play smelt bad on our visit. I think someone had had an accident?? Or several people. Usually it's fine.

We called in for our once a month treat of breakfast, We Look forward to it as we are both on diets!!! We arrived 1/2 hr well before the end of breakfast service and we were stood in a long queue, there were two people serving one of them had his arm in a sling and was Attempting to take orders at the till while trying to also work the coffee machine. I noticed that he was Busy chatting with his colleague about how he had got his injury, the pain and also lack of sleep all whilst serving the customers ! He then proceeded to carry the coffee cups with his fingers inside the cup and was ripping special selected tea bag In his mouth , where was the food hygiene ??? While I commend his commitment in attending work he clearly wasn’t able to perform his tasks! There seemed to be a issue with coupons and there were three people ahead of us , who all had various issues which were not resolved swiftly thus holding up the queue all while the two chaps were still holding there conversation? I work in retail and could it could of easily resolved however after waiting 25 minutes it was my turn yayyyyy, but alas no, out came a man from the kitchen and said NO MORE BREAKFASTS!!! I said that doesn’t include me does it? Yes sorry no more breakfast. I explained I had been waiting 25 minutes I had heard all of the conversations and the various issues with coupons ( almost to prove I had been there a while), only to be told no More breakfasts again! I’m afraid I was so upset that I walked away and heard lots of people placing there trays back as they had been waiting as long as I had! I asked to speak to the duty manageress on the day she apologised offered us a complimentary breakfast on another occasion,which we declined that was not the point , it was more that we had arrived in plenty of time and witnessed all of the above to be spoken with such a dismissive tone. We haven’t been back since sadly

So disappointing yet again. Primarily come to use soft play and coffee..as nice selection of cakes etc... But, every time I queue for about 20 mins and give up on coffee and just pay for soft play and go. Staff are so slow and bored looking..with no enthusiasm or care it seems. To queue just to do soft play is painful...need another way to do this as adults get impatient in queue never mind children. Could be so much better for what else is there...but it's such a let down and although fresh baking is so tempting, I can't bear to wait... Please make changes...

I decided to take the kids out for some food and a look round the garden centre. We had food first and whilst it was 2 o clock you would expect some standards. After all your first customer of the day is just as important as the last right? The food wasn’t great at all the sausage was really dry and thick skinned (old) the mushy peas were also dry and crispy in chunks (microwaved I’d say and old) the panini cheese and tomato, looked as though it had been heated with a hair dryer and rather than melted cheese it was just a sweaty lump. Ah well our fault for going late I thought and almost accepted this. Until of course one of the waitresses was rude. Didn’t get the name but it was a blonde lady probably mid to late 40’s The kids were in the soft play and they came out and took there socks off, she was rude saying can’t you read you need socks in there for God’s sake. Then she was in a rush to get us out of the Cafe area, we’re actually closed now. Didn’t even get a chance to finish my drink. Usually like Wyevale and spend lots with them as a club card member, but on this performance I think I’ll spend my money elsewhere. Not worth going for bad food and a rude staff member.

very disappointed here with it all the service in the cafe was terrible counted 12 in the queue with only 2 serving so we gave it a miss walked round the garden centre looked at the garden items in the SALE to be be honest you would get the same cheaper at any garden center that don't have a SALE on went back to the cafe after a 10 minute walk around but still queuing with most of the same people in the queue

I visited this restaurant today with my lover Hans to celebrate our 1 month anniversary over a romantic afternoon tea for 2, we had a voucher so it only cost £12 which was incredible! We also used numerous other vouchers which Wyevale had sent us from a previous complaint regarding the lack of Nicholas Cage photos on sale in the home and leisure department. Safe to say with the offer and our vouchers we only paid £1.45 for both of us. Not bad value for money! (Well worth complaining to Wyevale head office over something trivial as they dish out free vouchers like it’s going out of fashion) On completion of our order we battled through the crowds of customers and disappointed Nicholas Cage fans to finally find ourselves a nice quiet table in the corner. We were impressed with the ambiance of this restaurant, it was magnificent, there was some light jazz music playing in the background, what appeared to be mood lighting (or a broken bulb) and the whiff of the ‘older’ customers wasn’t too strong.... (I generally find the odour of Garden Centres reminds me of a nursing home) The staff were extremely pleasant and accommodating. Our food was brought to the table by the manager, David, who was suspiciously cheerful, even when we questioned the lack of cakes on our afternoon tea... he promptly popped off to the kitchen and returned with 2 slices of rainbow cake, which was generous but also slightly insulting (Just because we are gay doesn’t mean we are obsessed with Rainbows, Nicholas Cage and pink Union Jacks darling) but nonetheless we endeavoured to make the most of our bargain afternoon tea. David also made us aware of the unlimited refills included with an afternoon tea so Hans and I certainly made the most of this exceptional offer, drinking around 4 coffees each and then we also had a take away latte for the journey home. All in all a very good visit, made only better by David, the exceptional manager and avid Nicholas Cage fan. Bravo David! BRAVO! Also.... we were extremely pleased to see that Wyevale had taken onboard our comments regarding Nicholas Cage photos, having now placed some around the restaurant for all to enjoy. Top Job!

I waited in a queue whilst Jen chatted to a colleague behind the till. She completely ignored me. I was a customer but her priority was to continue her conversation. To my astonishment she left her station and disappeared through a door into the kitchen only to return with a drink which she consumed with her back to me. I still waited and the customer next to me remarked about her rudeness.

dropped in for a cuppa which then changed to a cream tea. the scones were lovely and fresh, blackcurrant jam and clotted cream. lovely.

Did see a few poor comments but on a personal view couldn't fault them from parking up to ordering a set of garden furniture,being served from a very friendly assistant. Also ate there having the beef chillie and rice from the specials board and found it lovely and great value

We were passing and decided to call in for drinks, lovely tables and chairs and seemed clean and tidy but oh dear the service was so slow ! The young man who was serving really wasnt on the ball, didnt seem to know what he was doing, no customer service at all.

Third time, we have been to this restaurant for fish and chips, over a period of 2 years.

We have to this cafe several times and it has been OK. Nothing great but satisfactory. But yesterday was dreadful. We had to queue 15 mins to place order, then 30 mins before food arrived. My fish and chips was OK but my husband's ham egg and chips was awful. The ham was 2 thin tired slices of sandwich ham, whereas previously it had been nice gammon. But the eggs had to be seen to be believed, virtually cremated. We pointed this out and the server did replace them with fresh eggs. We queued another 15 mins for coffee, and there was a Robin flying round which sat on the next table. Will not return.

I booked a birthday party for my 3 yr old in September and though this is late wanted to mention what a wonderful service was provided by JJ Rogers and his team. The food provided was plentiful, fresh, tasty and healthy and the staff could not have been more accommodating. We were very pleased and would certainly book again. Many thanks to the team, particularly JJ Rogers.

The restaurant at this garden centre is a large and pleasant space. We went for lunch today and arrived just after 12. There was a short but very slow-moving queue at the counter to place our order. There ensued another long delay at our table waiting for our meals. The quality of the food was good but we are unlikely to go there for lunch again. It seems to me that a radical re-think of serving procedures is required: for example there is plenty of space to install a servery where customers can select their meals and pay for them before taking their seats. The restaurant at Compton Verney is an example of such a system.

Visited this garden centre whilst seeing relatives in the area. Stopped off here for coffee and cake. Wide selection of cakes and coffee. Others in the restaurant were having cooked food, all of which looked excellent and everybody seemed to be enjoying themselves.

Visited with my grandson his friend and hubby. No xmas music so no atmosphere , very very cold so wrap up warm as i sat there shivering, children's hot meal was cold , adults cold tea re sandwiches and cakes lovely. The real problem was not enough staff, we were first there and for some reason kept forgetting us re drinks food father xmas, had to keep reminding them we were waiting. So i would say you need to do better, would i take the children there again no!

Today there a long slow queue we orders two traditional breakfasts, what a disappointment such a tiny breakfast no toast and lukewarm at best x

We ordered 5 meals, the first arrived after 30 minutes and the rest after 40 minutes, it was very slow considering the place was far from full. The fish & chips was a small portion (I take my hat off to you for managing to present the smallest portion of mushy peas ever seen - a whole 3 teaspoons measure!) The chips were dry as if they had being kept in a bain marie for hours. the fish was adequate. The jacket potato with chilly was ok, again not a big portion.

My husband and I arrived at Wyevale to buy plants and then decided to have lunch. We started queuing at...

We visited on a Thursday afternoon and arrived at 13.20. Our order consisted of a BLT sandwich and a ham & cheese sandwich with a pot of tea. The sandwiches arrived 40 minutes later and the person who presented them to our table asked if he could clear away our teapot and cups. As he knew we we had drunk all the tea while waiting, I would have expected him to offer a fresh pot so we could have the tea with our sandwiches as planned. The BLT was poor to be honest and not worth the wait.

Visité aquí a principios de año, debido a un incidente con un miembro del personal me ofrecieron la oportunidad de volver con algo de comida en la casa. Volvamos a mi amigo y yo y 2 niños pequeños), pagamos por nuestro parque infantil. Que podía hacer con un dedicado hasta por su propia cuenta. Teníamos a 20 minutos para pagar. Nuestros niños son 3 y casi 2 para que disfrute de la zona de juegos.

Por lo general me gusta este sitio, a mi bebé le encanta el juego suave, me gusta la comida, selección de jardín y la carnicería/tienda de vinos. Es un lugar encantador y iría mucho más a menudo si no fuera por el desagrado general de la mayoría de el personal de la cafetería. A menudo actúan como si no pueden ser molestado con su trabajo y conseguir fácilmente si es molesto una pregunta. La mayoría del resto del personal de la tienda es muy servicial y amable.

We usually go here once a month and always have a drink and a bite to eat value for money and the staff are friendly and helpful as I am disabled and walk with a stick so carrying a tray is dangerus for me. I never have to ask they always say I will take this over for you.

We met friends here some months ago and entered a competition to name a soft toy giraffe-Sofie which we won. We travelled back from Leicester with granddaughter to collect said you and enjoyed a good visit on an holiday Saturday. The soft play area was open and Grace enjoyed unlimited freedom with others in there for £1.50 although we did have to buy a pair of socks for £1.99 from the shop. At times the restaurant service was busy but generally speaking it was steady. The lunch menu was limited with board specials which was ok for a lunch. Overall it was a typical wyevale garden centre with plentry of offers, on a variety of produce that either you were interested in or not.

As members of their Gardeners Club we receive vouchers for a reduced price breakfast.On arrival at 10.15am, having waited ages in a very slow moving queue, we ordered our breakfasts only to be told there were no sausages and that it was unlikely any bacon was left!!!!!!!!The restaurant is huge and is often quite full, so a planned promotion really should not stretch the experience of the catering management.Very disappointing.

Delightful cafe with excellent dishes and happy atmosphere Really charming hosts and good choice before theatre matinee in Stratford

Was going to Stratford but nowhere to patk do dropped off on the way home for tea and cakes. Reasonable atmosphere with prices you would expect at duch an establishment. Little in the way of cold meals for a hot day in May which was disappointing.

We had visited nearby Stratford and dropped in for a Saturday snack lunch. As we queued, the order-taking seemed very slow, but fortunately there were not many in front of us. We gave our order and were surprised that the items needing preparation were recorded separately and transferred immediately to the kitchen. OK, perhaps that would speed things.After well over 20 minutes waiting for sandwiches and toasted sandwiches, and as the cafe was relatively empty, we asked when our order would come. "Very soon". It arrived 30 minutes after we'd ordered it and we had seen only two other meals delivered.One order was wrong! And as luck would have it, it was a diabetic who now needed to eat. Tuna without cheese had become tuna with double cheese!They offered to prepare a replacement but it would have taken too long. The waitress who delivered it was clearly personally upset and​ anxious to make amends, but there was really nothing that could repair the damage already done.I know now why the kitchen order was delivered to the kitchen quickly: the order-takers were trying to minimise delays they had experienced before.There were at least 7 staff on duty - most in the kitchen. More effective management​ is urgently required here.Oh, the food was fine ... but the service was terrible.

I took the kids here for breakfast. We all had the Traditional breakfast which was £4.75 and very nice but it didn't include toast (£1.50 plus 65p for jam). It was a fair size although not huge, very tasty and well cooked. You queue to order which is a bit slow as the coffees take time to make (the bane of my life as a tea drinker!) but the food was served quickly and the service was excellent. One particular gentleman, who was clearing tables, saw my daughter was struggling to open her drink and helped her then got her a glass, simple but made us feel very welcome. I would definitely recommend it and would go back.

We tend to enjoy cafes that are attached to garden centres. There is a children's play area along side this one which makes for a family atmosphere but the place is big enough for this to not be disrupting. Choice of food good and coffee also good. Service st the counter is a little slow but people tend to chat in the queue!

My husband and I used to visit Wyevale most Sundays over the winter for many years because he had mobility problems and it gave him somewhere warm and dry to walk in the cold weather. We used to have a look round the plants and in-store concession areas, and we used to have a coffee or tea as well.There was a period when there was a very slow member of staff serving, and on one occasion I queued for over 20 minutes to get served. I complained by phone to the Manager but was told the member of staff was being trained, and I felt the Manager's attitude was hard luck to the customers!The prices for drinks are on the high side, and the quality isn't as good as say Costa or Caffe Nero. Haven't tried the cakes as they are really expensive.Why, you may ask, did we keep visiting week after week, if we didn't like it much? Well, the drinks weren't so bad, just not very good. On the plus side, the café itself is a light and pleasant space, with plenty of room. And it has a good area for families with young children.

Today my mother and I came for breakfast. The service was slow but the food was excellent and served very quickly. Slightly over priced compared to other garden centre restaurants unfortunately.

For somewhere that is so busy and could be so good, this place is terrible. Staff are very poor. Not even a smile from them. Food is average at best. Going downhill fast. Won't return

We ordered the afternoon tea at £16 we got two pots of tea which was fine but when the sandwiches came out and the cake and scones it was a massive disappointment. Usually at places you get a variety of sandwiches we got just plain cheese and ham and tomato I don't like tomato so was stuck with just cheese which is boring and my partner had to have the ham. The scones just crumbled to pieces so that was crappy and couldn't put cream or jam on them and then we had half a Bakewell tart each which was just given to us we had no choice in any of it. Really dissapointing. Much better places and some cheaper aswell. Won't be returning.

Why we bother with poncy coffees is beyond me. Strong or weak, not all this designer rubbish we get now. Causes slow queue's and long hold ups. Apart from that, a nice choice of hot food and a pleasant stop.

Lovely afternoon tea, but such a long wait to be served. They were soooo slow. People were huffing and puffing waiting to be served. Nearly walked away, but my boys were hungry.

I had called and pre booked to use a Groupon voucher for afternoon tea. We were due before 12 noon but due to a flat tyre, my friend and our two y I no babies arrived late. The lady at the till was very helpful and I also received fantastic service from a man who was training to be restaurant manager. He went out of his way to help us. Food was lovely and great value.

I purchased an afternoon tea for two from Groupon to use here and today seemed like a good time to use it :-)We haven't been here before and I was impressed with the garden centre, lots of choice and good offers.We looked around a little before going to the large restaurant. It was very clean and spacious with plenty of space between tables. It wasn't overly busy with just two people in front of me just before 2pm on a Saturday. I got to the front and asked if I could use my voucher which wasn't a problem. I wasn't really sure what I was doing and there was little communication apart from the man asking if I wanted the tea now or when the food came, I'm not sure if the tea is refillable as it seemed rude to ask but no information was really given so I took my number & tea and went to sit down.There were three of us today- myself, my husband and our 8 year old daughter.We sat around the corner by the kitchen door and enjoyed our tea and also helped ourselves to a glass of water from the jugs provided.The food did take a little while to come but when it did it was fantastic! We had a whole selection each Inc 2 full sandwiches (2 halves of each) with ham in one and cheese savoury in the other, a huge scone with jam and cream, a chocolate vienesse biscuit, 2 macarons and a slice of battenberg. Everything was really lovely and more than enough for the three of us to share.I'd definitely do this again and we ended up spending over 2 hours sat eating and chatting.I would have given a 5 but service was a little slow (tea cold by time food came), no choices of sandwiches, weren't asked about any dietary needs & communication was a little lacking. It was very good but not quite excellent. Definitely worth it though.

We visited Dec 2016. With an elderly friend (98) and were very dissapointed with the quality of the cakes. It was impossible to cut up her lemon meringue slice, even with a knife and fork. I wrote a letter of complaint to the company, but to date have had no response so we will no longer be using this establishment

We stopped here for a light lunch on a Sunday in December. Although the Garden Centre was quite busy , there were plenty of seats in the large restaurant. The menu was basic garden centre fare – we had a fish finger sandwich, cheese & ham toastie and tea and coffee. This all came with a decent side salad, reasonable quality, service was quick and it all cost less than £15. For a garden centre restaurant it was fine – so would visit again if that was what we were looking for in this area. The garden centre has the usual stuff for sale and a Craghoppers/Regatta shop, which had a sale on when we visited, so was worth the visit.

Slow service but probably because it was a concession day, staff seemed harassed and unable to cope with pressure which influenced their customer service skills. Awful orange juice, my friend and I both had a Brie, turkey and cranberry toastie which was disappointing as most of the content was processed items. Not enjoyable.

We were a bit concerned about our visit to the cafe after reading the reviews on here after I bought a groupon voucher to take our friends out. I needn't have worried. Service was very good. Not too long a wait. Sandwiches fresh. Scones very nice. Staff helpful, pleasant and chatty which we like. All in all 5* well deserved.

I have been here many times as my little boy really likes the soft play area. The food is very expensive for what it is and the service is always so slow and surly,it's beyond a joke. There is never any apology from the staff about their service, it's like they just accept that it will always be slow and awful. If it wasn't for the play centre I would never come here again.

Waste of money no scones , didnt get a choice of sandwiches . Will not be going againThe cake was dry .

Just had drinks with cake and scone and both were really good , nice setting outside and inside , good value would use again did not have chance to come back and try the food looked very good and a good choice if a bit pricey

We use this centre at least once every couple months. But we have noticed that it is looking a bit shabby. Entrance is good with displays and butchers shop. But walk further in and empty shelves with large areas of floor empty.Outside plants not looking at there best. As it was a hot day we thought we would have lunch outside. But the area wasn't very inviting. With empty plant displays, parasols down, dusty dirty block paving... So we sat inside. Last year we were impressed by the outside area. The tables had pot plants on them for decoration. Clearly the effort has stopped. Prices. Coffee £2.50 small cup. Jacket potatoes £6.50, Panini £5.60. Which makes it more expensive than Starbucks etc.

A very beautiful garden centre with fantastic staff. There's a great play area for the children and a loverly shopping area for all. The garden centre has a Fantastic cafe that serves great for and drinks. The prices for food and drinks are average for the area but made to a high standard.

Wouldn't recommend this cafe. Cakes were okay but pretty dry and bland. Hot drinks were fine, and the smoothie I had was okay. However, the staff were so rude and surly which is why I wouldn't return- no smiling, no thank yous, practically slamming my drink down on the counter which I had to wait for. Service awful, please sort it out!

Went to the restaurant when visiting the garden centre. Fancied a cup of coffee etc. Well it was pretty atrocious - 'flat white' coffee was awful - just foam on top of really bitter vaguely coffee flavoured hot water and the cake was on the point of being off. As it was being stored in the main restaurant in warm temperature conditions. Service was surly to cap it all off as well. Definitely not recommended!

Decided to pop in to the restaurant whilst shopping for plants but unfortunately it was a huge disappointment. Food was very poor and had to send my first Comice back and then waited twenty minutes for the second. Would not recommend.

The menu heading was Full of Flavour. Not sure where that title came from.Went there for lunch on the way to Stratford. Expensive and tasteless. No paninis, no brown bread, no Coronation chicken. Cheese tasted of plastic, egg mayonnaise was tasteless. White bread was the cheapest shop bought bread you can get. Not to be repeated on the way home!

Oh dear! I had Groupons for an "Indulgent Spring Afternoon Tea" for four. I called ahead of time to book and was told they don't take bookings. So, I turned up yesterday (Saturday) at 3.15pm with my daughter and my parents. We queued for an age and finally reached the till only to be told - by a surly assistant - that they'd run out of scones! There was no apology and no attempt to do anything more for us. "This is a restaurant, can't they make more scones?", I thought. I asked if there was a better time and they suggested I return tomorrow. I asked if I could book to avoid another wasted journey but they declined, reassuring me it would be better tomorrow. I decided not stay for coffee or tea or anything else but came home and promptly made my own scones (yes, from scratch!) and within 1/2 hour we were eating them warm with butter and jam and a lovely pot of tea! Today, we returned at around 2pm, full of hope and expectation, but yet again after queuing for an age (because the service was so slow) I was told they'd run out of scones!?! I explained that I'd heard the same story yesterday but this time they told me they'd run out of eggs. Seriously? This is a restaurant (plus you can make delicious scones without eggs!). In desperation, and to avoid another visit, I asked if they could replace the scones with something else, perhaps a toasted teacake? They agreed and so the order was placed. The tea arrived immediately and we took the little pots on a tray to the table we chose. Then we waited, and waited and waited... 40 minutes later the tea was drunk but there was still no sign of our food. I went to enquire and was told it was "on its way". I returned to the table to wait some more. Eventually a (presumably) more senior member of staff came over, apologised and offered us a cake, "any cake you'd like", from the selection at the front of the restaurant to eat while we wait for the afternoon tea. We agreed and I asked for more tea. They obliged and so we ate cake with hot tea! Finally, after well over an hour, the food we originally ordered arrived. Fortunately it was really tasty - cheese & cucumber sandwiches and ham & tomato sandwiches; a toasted teacake with butter and jam then some bite-sized custard slices.In summary it was initially extremely disappointing and frustrating but by the time we left we agreed it had been a very long but memorable afternoon. It's just a good thing that I enjoy extended periods of time with my parents and my daughter!! I won't be going again anytime soon and I won't be recommending the restaurant at Wyevale Stratford-upon-Avon to any of my friends. Such a pity! :-(

Stopped here as it was a break from travelling, busy car park. Saw that it had a coffee shop/restaurant. Food was expensive for what it was

Things appear to have slipped over the last year or so. There don't seem to be enough staff now. One day last week there were no pannini on sale due to staff shortages.Having said that, the fish and chips is always very good. Succulent cod and well cooked batter.

My friend and I had braised beef with mash and peas, apart from chips no other vegetable was available, the food was very tasty - alas the Service or complete lack of it! The table next to us had used crockery from before we arrived (12.45) until not only after we left but another half an hour after we had shopped (2.35) with a table clearer walking passed it and a meal bringer walking passed it several times empty handed! Of course other tables had been cleared but the restaurant was hardly busy even for a Sunday lunchtime.The staff were most unhelpful and sour-faced. Although wearing badges saying "can we help you" could not or would. not appear to offer any assistance to elderly customers who clearly required some help with their tray. I rejoined the very slow queue for sweet of a cake and a couple of coffees for another performance of miserable staff who clearly would rather be somewhere else.This was my second experience of Wyevale Garden Centre within 2 months as I clearly didn't believe the first bad experience.Is the service so poor because of bad training or is the company so bad that it's staff are so incredibly miserable? The only single member of staff we encountered in the Garden Centre was on our exit, paying for our plants. The young lady was as all staff should be: happy faced and cheerful.I will definitely not be returning to the cafe for a third time. Very poor show.

Wonderful children's party. Clean and friendly and staff extremely helpful. Excellent value for money. Food was brilliant.. Fabulously presented and tasty! Great choice and thoughtful desserts! Definitely recommend. Thank you to all the staff

Cafe as usual had a massive queue with extremely slow staff. Took my kids in soft play whilst fiancé queued was then told quote rudely that soft play was closed for a birthday party - what the whole soft play? Waitress said there was a sign outside but we looked everywhere and couldn't find one! Stratford garden centre is much nicer!

We visit reg, breakfast lunch, coffee and cake, we went today for breakfast. The food is always good but if they don't do something about the lady serving I think they will but a lot of people off going. Being in customer service myself I was shocked to witness the servers rudeness. She was very abrupt and made you feel you were putting her out. She was also training a young girl to clear tables, I couldn't believe how she spoke to her, there is no need for rudeness. If she had spoken to me the way she did other customers I would have reported her. A shame as usually nice to visit.

I often try Garden Centre Cafe's when travelling as the benefits of easy access and parking are attractive. This place delivers what I need. The food is good for snacks and lunches in particular and the menu and service are good. Ideal for families and the Garden Centre has many additional 'stores' offering clothes and books etc!

So we were meeting up with someone with a child, and they suggested here.We turned up and as you expect its the typical garden centre.They have a soft play area for the kids in the cafe which you do have to get a ticket for it's not free for everyone.We picked up a soft drink and crisps and ordered a sandwich (Wow it was EXPENSIVE!)We sat down chatting away whilst the kid played in the soft play area, and waited and waited and finally the OK sandwich turned up nothing special for the price.All in all seems OK if you have kids and want a bit of a break whilst they play in the soft play area but generally avoid for the cafe.

We visited Wyvale Garden Centre on a Sunday afternoon, as we had a groupon voucher for 4 people for afternoon tea, no booking was required. We arrived in plenty of time, when we reached the counter we were told they did not have enough stuff to do the afternoon tea, I have sent 2 e mails to their head office and to date not one of them has been acknowledged, poor all round service from this company, my suggestion go elsewhere and shop where service still counts .

This garden centre is often visited as it is local and it's ok for morning coffee. We decided to order food on a Sunday and was told that if we wanted sandwiches, panninis etc there would be a half-an-hour wait because they were busy with children's parties! Jacket potato was order, last one, and goats cheese tart with new potatoes and peas. The jacket potato was overcooked and a strange colour inside with hard dark skin. The filling was ok. The other meal was dreadful as the tart pastry was rock hard and filling tasteless with unappetising new potatoes and peas and lukewarm!On the plus side, the variety of plants and other garden items are excellent.

Everytime we visit this garden centre it's a nightmare to get through the checkout,never enough staff and what there are well they are useless,slow and haven't got a clue,we have visited a few times as it near to where we live and its always the same,customers get fed up with waiting and leave there items as it can take twenty minutes to get servied and that's on a good day,absolutely shocking place.

Went on Sunday 21st Jan ordered two cheese sandwich and wes told they would only be serving children's sandwich .This was only 1 slice of bread so we had 2of these this was the same as 1 adult sandwich .What was the difference

We had bought a voucher for a cream tea for two via Groupon really good value was really looking forward to it,we got served had our cups of tea there and then,but by the time the rest of the cream tea came out a while later our tea was almost gone,and the sandwich's were starting to go stale ( hard) disappointing .

Come here on a regular basis. Can't say s bad word except over priced. Lovely food, friendly staff and play area perfect for upto 5's

This is a spacious shopping venue, with space for pushchairs etc. Nice cafe, with excellent fish and chips. Play area a little small, but nevertheless useful, so you can eat and watch your little ones, through large glass window.

Visited here yesterday and shared a cheese and onion toastie with my daughter. It cost £5.15 and when it was placed before us, we saw a pretty unimpressive toasted sandwich with a heap of pink gunk which I described as cat vomit. The sandwich was tasty, despite the extortionate price, however, I avoided the pile of objectionable mess - which we think may have been some horrendous form of coleslaw. The drinks were warm and the coffee and walnut cake was a little dry but edible.

It was 2:30 when we arrived for lunch so not surprised choice was down to the last 3 items but £7:50 for a scoop of mashed potato a small pot of peas and 3 sausage with onion gravy was not impressive. Tasted lovely but still hungry. Had a huge carvery last week half the price of this. Was here 2 hours while car being cleaned in and out in the car park so we had no where else to go - they did an excellent job.

We use this centre because it's near to us. I would rate it as average +. We usually have a coffee and buy the occasional plant. The children use the play area. Positives are good location. Familiar layout. Butchers shop on site with good quality produce. Cafe. Negatives are. Expensive. Small children's play area & cafe use work out expensive.

Spacious eating area, lots of tables, good freshly cooked food, sometimes a bit of a queue at the counter to place and pay for your order but once ordered the food arrives quickly.

Called in for coffee but the cakes bought with it were grossly overpriced! Would have preferred a bigger choice.

Visited the Stratford branch today for the first time, found it to be a good garden centre with concession stores.Used the restaurant and had their special meal deal which today was Fish chips and peas, apple crumble and a hot drink of tea or coffee. Average sized portion, perfect for lunch-time and even better that the batter on the fish was suitable for a Coeliac as it was gluten free, which should be better advertised.Restaurant was very busy and the staff were working very hard to serve and everyone.

Had everything you would need for the garden plus shops inside. Had an afternoon tea which was very tasty. 2 rolls each a huge scone with clotted cream and jam and a lemon meringue cake. Very filling. A nice pot of tea was included or a coffee. Yummy.

Passed on the way into Stratford-upon-Avon so decided to stop on the way back out and to be honest wish we hadnt.Ordered 2 fish & chips, 1 Sausage & Mash and an item from kids menu, told after 15mins that they dont have Sausage & Mash had to have another fish & chips. When it arrived fish inside was lovely though batter was very greasy, though if the staff had let it rest before plating then batter would have certainly helped, chips werent much better either, tartare sauce was horrible tasted nothing like what it should be, and peas had no taste.Expensive for what was on offer.

We're a fan of a light lunch at garden centres but we didn't even bother stopping here.The cafe appeared to simply sell the usual sandwiches, hot drinks and cakes.The tray bakes and cakes looked quite dry and unappealing and when we got the the front of the queue to see a box of white bread sandwiches tightly wrapped in cling film we made our exit. Not even refrigerated, I've made a better effort for a pic-nic!

The food we ordered (fish and chips) was very greasy and the oil ran off the fish which was not very appetising. The other meals we ordered were inedible. We spoke to the manager who was very apologetic, and realised what we were talking about, because he was new, he handed the situation over to one of his members of staff, whose aptitude left a lot to be desired. Not a place I would recomend.

I regularly visit the garden centre for a general browse & a look around their outdoor shops & this morning decided to visit their restaurant for a spot of breakfast with my friend.We both had a full English with poached eggs, one could also have had fried or scrambled, and were not disappointed. If I had one criticism it would be that the poached eggs were slightly overdone. i have to say that the waitress did bring it to our attention & said that the chef had told her that he would happily cook them again if they were not to our taste. As it was, although not perfect we didn't feel the need to send them back.The breakfast included tea or coffee with toast & preserves & was extremely good value for money. There was a varied breakfast menu, with plenty of choice for vegetarians also & the quality of the ingredients were impressive.I would certainly make a point of going in again on my next visit.For those just wanting a light snack, the cafe situated just outside the restaurant area also has some lovely looking cakes & snacks.All in all, I would say it is well worth popping in.

My friend and I visited the Leyland branch today for lunch and there was a "couldn't care less" attitude from arriving to leaving, we had a voucher for "2 meals for £10" and when my friend attempted to pay for our meals she was told that baked potato and tuna was not classed as a main course, the lady behind the till gave us a money off voucher for the shop, the food in the restaurant was awful, I would not have fed it to my dog never mind my friend and I. When my friend tried to pay for her shopping she was told she couldn't use it as it was only for plants and goods purchased in the shop, so if you can't use a voucher for shop bought goods it quite clearly was a waste of time printing the voucher in the first place, I would suggest the t shirts that staff wear with "happy to help" written all over them should be replaced with "here to rip you off" because the impression my friend and I got today was that they were trying to do exactly that by serving crap food and expecting silly prices for it and manners, whatever happened to them!!!! Sorry I have written this review on the wrong branches page seems to be missing and I wonder why!!!!

It gets tiring trudging around a garden centre, and you need a good place to refresh and renew sooner or later, pre or post-petunias.This restaurant does a better-than-usual job of that, the portions are generous and the cakes are nice. They do deals for the 0ver 60s some days of the week (do check first) and two-fors if you join their mailing and discount list.There are some tables outside as well as in.

Plenty of parking, good stock of plants, garden furniture and tools. A great Farm Shop and fantastic Butchers and deli counter. A good cafe with fantastic cakes, separate dining area and soft play for kids. Even a gift and bookshop.

Called in for a coffee.They produced a nice flat white for me.A good selection of cakes to go with it.The seating area is large and bright - nice to see that parents can sit and watch the kiddies playing in the play area.

Visited this garden centre hoping to buy plants for pots and containers.Car park was totally chaotic,quite dangerous really, with cars zooming around looking for a space.Once inside, I attempted to ask for help from three different members of staff. Their response was apathetic at best.Strange that they were wearing t shirts saying "can I help you?" I will definitely not be returning to this dreadful place!

We popped in briefly to have a snack and being disabled I stayed in the coffee shop whilst my wife looked around the extensive range of products and plants

wonderful array of plants and in store shops staff are very helpful if you have a problem good parking facilities

Visited the Cafe for coffee and cake and sampled the fresh made Chocolate and Orange Scones, and I have to say they were absolutley delicious, and still warm from the oven. I was persuaded away from my usual cake by chef Willie, who recommended I try them, while he was walking around the cafe area, greeting customers and making sure people were happy with their food. What an excellent idea to improve customer relations and service and give your visit there a personal feel. If only all cafe's had this idea. The added bonus is, if you are a member of the Gardening club you get the cakes for half price after 2pm. There is even a children's indoor play area, much appreciated by families. I would definitley reccommend a visit to the cafe if you like a relaxing atmosphere, with pleasant staff, and spotless surroundings, and a chef that takes pride in his work.The garden centre is a good size and very well stocked, and the plants are all in very good condition. Even on a wet day it was a pleasurable visit, especially with the added bonus of a couple of in-store clothing outlets ,a book shop and kitchen ware section.Well worth a visit.

I realise that this is garden centre and not the Ritz so I had fairly low expectations but unfortunately they even failed to meet those.The food was basic to say the least with little choice and although I couldn't say that the staff were unhelpful they were however rather sullen and showed little interest.The garden centre itself is pretty good.

Scrambled egg arrived drowning in separated milk, I managed to pour off at least 150ml of aneamic looking fluid before attempting to eat it. Asked for a refund but as my elderly mother couldn't find the receipt was told that due to audit procedures this was not possible. As a gluten intolerant was offered a cake in recompense? To be fair was then offered a drink or piece of fruit. Highly unacceptable- as a local will not be returning and will advise others to do the same. Awful

Myself and a friend visited recently and were very pleasantly surprised. I've lived in Stratford for years and didn't realise this hidden gem existed! We had a lovely afternoon tea in the cafe, the staff were friendly and the food was tasty and beautifully presented. There was a huge selection of cakes to choose from so we intend to make several trips back so that we can try them all out! The soft play area looks fab, it's the perfect place for mums to take their little ones. Coffee, cake, catch up with friends and something to entertain the children, what's not to love?!

Went here at the invitation of a friend to have their afternoon Cream tea. No problem getting seated - we arrived about 2.15pm.You have to queue up to select what you want and pay then find a table and your food order is brought to you.We both ordered tea and the cream tea for food and I was delighted they offer skim milk - not always available at eateries!The large pot does not keep the tea warm so altho it holds enough for 2 cups each the second cup is cold.As to the food. Their current offer is a preset tea consisting of sandwiches, a cake and a scone with jam and cream.The sandwiches did not suit me as there was no choice on offer and rather than being made of sliced bread they used flat top rolls. This gave far too much stodge for my liking and there was not the option to have brown bread. I NEVER eat white bread so this was a disappointment.The scone was HUGE and undoubtedly the best home made scone I've eaten in literally years. The chef apparently makes them on the premises. I wish they sold them to take out.There was no choice of cake, just one square of something with yellow buttercream type icing on top. Nothing wrong with it but of no great standard either.So all in all, a good effort that could be SO much better.The Garden centre has been revamped since I was last there over a year ago and it is lovely.

I go here every week to have lunch with my sister. The queues can be long, but it is well worth the wait. The coffee is good and the lunches are of a good standard. It is excellent value formoney and very popular. The soft play is a little small, but adequate for the under 4's. I hope they consider enlarging it as Stratford needs a facility like this for the little ones. Keep it up Wyevale you really are going in the right direction.