Wyevale Garden Centre in Worcester

Review of Worcester Garden Centre Café, Droitwich Road, Worcester Garden Centres and coffee shops/restaurants are like symbiotic plants wherein both enjoy mutual benefit. (For plants think rosemary, marigolds, lavender, etc.) This is particularly so for the likes of us who generally enjoy the environment provided when seated in a café surrounded by plants/horticulture/organized nature. Typically, this is not your ‘après ski’ kind of place - how could it be when there’s a literal forest of fresh greenness outside the window and the clientele around you are mums with kids, women with elderly relatives/companions and groups of middle-aged women together. There were few men in the café that day.. Inside, it’s a sort of restful place, full of light and surrounded by glass – walls and part roof both– wherein you can see into the sky above you and through into those green depths that surround you. Here you can spend time with the one you love, your family and/or your friends. You’re unlikely to meet that special person who may change your life in this kind of café, but … ever hopeful … you n-e-v-e-r know. It's better, perhaps, to take them with you (i.e. loved ones, family, etc.) and spend time sitting/talking/ruminating/reading/looking at photos on cell phones/etc. over a hot coffee or tea … if you’re a tea-person, which is more likely for those of us/you well-into those mature years – seeking an hour or more of comfortable familiarity with those whom we may have shared those same years. Visit a new place and, if there’s a garden centre/café available locally, it’s inevitable that we’ll eventually try to explore it. Which is how the four of us found ourselves in the WGC Café that morning in July. Outside the weather was cool, cloudy and threatening to rain. Mid-July … what else … it’s summer. The WGC is easy to find – north of the town along the Droitwich Road with plentiful parking to one side of the café, and a short walk from your car into the main glass building. There were four of us, one of whom was walking carefully with the help of a stick. Right outside the exit to the building was space in which to drop everyone off before parking the car. Good planning - it reduced the walking distance. Inside there was this sea of tables/seats many of which were already occupied. Mid-morning and the café, we figured, was around 60% full. It was a Tuesday. The place was alive with voices and the clatter of people eating/talking/calling across to those seated nearby and others handling/minding/watchful eye out for the kids and/or for their elderly companions. People were constantly on the move, coming, leaving and shifting back and forth from their tables to the counter to one side of the café. On both sides of the queue in front of the counter were cakes, breads, tarts, dolce and other snacks to match those coffees/teas. The waitress who appeared at our table was seeking breakfast requests. Ours was a ‘coffee & snack’ kind of visit, however, and she directed us to the counter to order our drinks, snacks and anything else, pay for everything and then wait by the counter for the drinks/snacks to be prepared. This took 12-15 minutes. Carrying a couple of full trays back to the table through seated and moving people was challenging. Complimenti to the professional cameriere for doing this for the entire working day/every day. As a group we had ordered three coffees, one pot of tea and four snack foods – 3x slices of cake and a scone – for which we paid £22.50. That represented around £5.50 each. The coffee/tea had been hot and the snacks fresh/tasty/delight to eat. There’s never a rush to vacate the table, but after about 90 minutes of raking over the issues of the family/world it was time to move on. It had been a pleasant interlude covering the many highlights, etc. in the separate but parallel lives that we had followed since making our respective ways from that original family home. We should have been so fortunate with an accommodating venue in which to share time that morning. For us the café represented an opportunity to talk one-with-the-other given that it was the first time for many years that the four of us had been together (from Scotland, Isle of Wight, Melbourne and, of course, Worcester). Imagine. People mature but also much remains the same – with those mixed memories of the good times and those times, it should be said, that were/are not so good: it’s what’s called ‘living’. For us that morning, the WGC Café had provided a delightful opportunity to reflect upon the years that have passed. The café had been comfortable, light and warm. The snacks/drinks had been welcome and good value. Peter Steele 29Sept24

Sat down with our dog for lunch ordered food and when the women come over with food she said dogs can’t come in here. Was made to sit outside in the rain with our food. There is no sign at the restaurant to say dogs can’t enter. Won’t be back

Nice cup of coffee. Service was good. One of our party had a peice of carrot cake which they found tasty and moist. Had dog with us so used the outside dog friendly tables (none inside). Was a nice Autumn day but will not be visiting for food/drinks in the winter if no dog friendly tables inside.

Service was slow which is main reason for not giving 4*. A moderately busy day but only 2 people preparing drinks/taking orders. When we got the drinks they were good and i thought not to overpriced. As an aside also very slow at checkout for main store.

Party of three for breakfast. Plenty of free tables. Hot drinks handed over immediately when ordering. Food took 30 minutes to arrive, so hot drinks not so hot with the meal. Fried and poached eggs both overdone to solid. Bacon very fatty. Hash browns a little soggy. Probably will not come here again.

Traditional full English breakfast absolutely fabulous quality and quantity but most of all totally excellent staff - Karen, Carly and Simon. Made my husband's birthday breakfast a meal to remember with their wonderful customer service.

I really hate writing a bad review. It is so much easier to write a good one. I am reviewing the café and not the garden centre itself which is fine. I came with my partner to get some basic gardening supplies and on a whim decided to have a bite of breakfast. It was early in the day. There was not much going on but the service at the counter to order food was slow. Very slow to the point of massive irritation. As I stood there I just thought that the place was run by accountants with no thought of customer service. I ordered some eggs Florentine. The dish was to be presented on a muffin with eggs on top with spinach and hollandaise sauce. I disliked the muffin and the sauce which was not produced by anyone with skill. The whole dish was no to my liking. To be fair my partner had the same dish and cleared his plate. My partner may choose to come wait for ages for a coffee but I will not come back soon.

I've never been here before and I'm so annoyed! It was great! Breakfast cob was lovely , coffee was very large! Salted caramel cake was divine! £2.50 for the toddler to go into soft play and let me eat in peace. The ladies in the cafe were lovely and friendly as well. All in all had a lovely time and can't wait to return and try those scones that looked amazing!

We go there each Mondays .the ladys are there knit and natter which very friendly. Us men are nattering as well .there is gardening tools, pet products , clothing, gifts for all ages and you can buy fish as well. There is children playing equipment there as well. Food is good on sale. There a lot of outdoors furniture fruit and vegetables on sale .

The garden centre is nice. Very friendly. But the restaurant is rather over priced. The salad leaves with our meal were past their best to say the least. Nice chips and good size portions. Good choice of loose teas. Didn’t enjoy my cappuccino, not strong enough.

I’ve been here many times over the years and always had nice food and good service but today’s was very poor. I think there’s a staff issue here. The food was cold, service poor but our little one enjoyed the soft play area. We made sure we went early but it was busy and staff couldn’t cope. Such a shame as the garden centre and staff are lovely. The cafe needs a good overhaul, would go again. Yet just have a sandwich to be on the safe side.

The venue has plenty of good parking, disability and family parking spaces. The restaurant was clean, spacious, with well spaced comfortable seating. They took an advanced booking for 15 with space to also accommodate a wheel chair and pram, unlike two other restaurants in Worcester one would not take a booking despite our special requirements and the other said it would throw the kitchen into melt down. Well done Blue Diamond Worcester for being so flexible and helpful, nothing was too much to ask. Waiting staff went over and above to meet our needs. We ordered a wide range of brunch meals; they were all freshly cooked with fresh produce, our meals arrived hot not Luke warm, portions were very generous and the cost was very reasonable. We all left very satisfied, and my husband had a very happy and memorable birthday brunch with the family.

had a mooch around the plants, then stopped for cuppa+cake. nicest hot chocolate I've had out for ages. cake beautiful/moist. Staff member very friendly. and we had a delightful robin visit us....couldn't get my phone out quick enough to take a picture!

Taken over by Blue Diamond and it was Absolutely dreadful. Waited 50 minutes for a breakfast (2 hashbrowns, a spoonful of beans, a spoonful of mushrooms and a small tomato £6!!!), with no apology when it turned up. The coffee machine was broken so serving instant yet still charging full price. Whole thing was an absolute shambles. Took family there as been before with no problems, was thoroughly embarrassed! The store itself wasn’t any better, hardly anything there and 4 out of 6 toilets out of order. Won’t be returning.

Went last sunday for breakfast. Ordered after a 20 minute wait in the queue, the food finally arrived after over 50 minutes of waiting. When I asked how much longer it would be the staff just said...we've got a new chef ! This is the second time I have been disappointed, the last time it took 40 minutes for 2 scoops of ice-cream ! On that occasion the manageress hardly looked up when I said I wanted my money back as we couldnt wait any longer. Whoever owns this place needs to give the staff customer service training.

Had meals and snacks here many times. Portion size for my meal was perfect, my wife's and friends however on the large side as none could finish. We hate food going to waste so maybe cut down a little on the meals that have really big portions. What we did have however was really nice, cooked just right. Service and staff really good. Go to some garden centre restaurants and the staff can be offish with customers. Never has been at this garden centre. Under new brand/ownership but still one of the best GC restaurants

We were looking forward to this as eaten here before and always good. However we were very disappointed. I’ve worked in the trade and know how afternoon tea should be offered. Actually we asked for doggy bags as we didn’t want to apear rude, by leaving the food, but didn’t enjoy it at all. The sandwiches were on thick bread, not dainty sandwiches as you usuallly find with the crusts taken off, and the cakes poor. The scones are so huge and crumbly they’re quite difficult to eat. Also stale. You just make a mess on the plate. I think the centre has been taken over recently so maybe there’s new kitchen staff, but whatever, afternoon tea for us was the ultimate flop. Oh forgot to mention they use margarine and not butter on the sandwiches too...not nice. Went home and enjoyed a nice jacket potato with tuna mayonnaise as I was hungry. Definitely needs an overhaul or taking off the menu.

What a superb venue for a soft play party!! We hired the soft play with hot food for our daughters 2nd birthday. We had exclusive us of the soft play which was BRILLIANT as all the children were under 5, making it very safe for them to play freely without parents worrying about bigger children. The food was excellent; watermelon, fruit and veggie all displayed beautifully on skewers, along with hot bites in bowls. Colouring placemats and crayons too went down very well!! Julie and the team were wonderful! Very nice team of ladies! Thank you for making the morning so enjoyable and memorable.

Nice medium sized garden centre with an above average cafe/restaurant. This branch of Wyevale is under new ownership and is undergoing big changes. Henceforth the stock is mostly reduced in price and quantity at the moment!Still open but not at its best. Nice food though!

pop in mom an dad for dinner . Asked for cheese salad . All can say not what thought be ..... just good thing like tomotoes cucumber cheese an lettuce..... what was purple thing with it taste like cardboard . wont be back !

Wandered around and bought a few plants. Had a nice cake and cuppa in the café. pleased to see the dog friendly tables have been increased.

Called here for lunch with a friend on a Friday. I had coronation chicken sandwich which came with crisps and coleslaw. My friend had gardeners spring green vegetable soup with egg mayonnaise & watercress sandwiches. We had a traditional tea and flat white as our beverages Very busy and had to queue for a while. I must say the quality of the coronation chicken sandwiches has dipped considerably! -they used to be so good but now decidedly average

We had visited 3 months previously and this time came twice in one day.We had tea and a beautiful fresh fruit scone with butter, and later chose afternoon tea for two, which was as good as the last visit. Sandwiches, a selection of mini-cakes, scones with jam and clotted cream, and free refills of tea.Recommended!

We chose to have afternoon tea for two, which was a good decision. Sandwiches, a selection of mini-cakes, scones with jam and clotted cream, and a free refill of tea, if desired.

Joined friends the in relaxed atmosphere of the restaurant for lunch. A wide selection of food, from snacks to full blown meals, accompanied by an extensive selection of drinks.

This is third time we have taken 'Afternoon Tea' at Wyevale. What has happened? The sandwiches are no longer finger and were stale and the scones are rock hard. When it was a Groupon offer the teapot was filled up at no extra cost - this has now ceased despite paying more (£12.95 instead of £10) I am afraid we will have to take our custom elsewhere.

Standard Wyevale menu, hot snacks, sandwiches and main meals. There is a play area for younger children and outside tables if you like the sun.

Well just had lunch l chose the shepherds pie, my advise when choosing the cutlery include a spoon to eat it with and a good game would be let’s find some meat in the pie. Very disappointing will not bother again. For what you get over priced.

Had my mums wake at the garden centre. The staff were extremely helpful and well organised. Food was excellent and everyone commented on how good it was.

Food here is usually fairly good. Had soup and sandwich today. The bread on the sandwich was so dry the bread crumbled as I picked it up.

Very handy if you just want a drink after browsing the store or with children at the soft play area. That’s it really. Nothing special but nothing wrong either. Nice staff.

All i can say is if you have been to the other centres you will realise straight away this place falls well behind in every department.

Breakfast - have been twice for breakfast. The small cooked breakfast is very good and very good value too. Have also tried poached eggs on toast and it was perfect. But then had the gardeners eggs which is a eggs Benedict with a mushroom not a muffin. The eggs were overdone. This was not helped by the server charging the wrong price for this and the toast. Overall good meal and would recommend. We also tried their lunch - homity pie - pretty good, chicken curry very good.

Myself, my husband, 2 daughters and my daughters 2 friends went to Wyevale Worcester for my daughters 6th birthday, after originally booking Solihull I realised Worcester was closer so called the head office to change venues which was fine and very straight forward! However arriving there today the lovely staff did not have us on their list as the person I spoke to at head office had obviously not transferred us and let the staff know, even though we was not on their list and they was at full capacity the staff was amazing they accommodated us all, what could have been a huge disappointment for my daughter on her 6th birthday due to lack of communication from head office was actually a real pleasure and this was purely down to the lovely 2 ladies (sorry did not catch their names) who organised and done the breakfast with santa, my daughter was treated like a star and was even given a little birthday cake and sang Happy birthday to, which was a

Met a friend here for lunch. Good choice of cakes, pastries, light snacks and main menu meals. Restaurant is light and airy with friendly staff and good service. Soft play area available for the kids is situated in an enclosed corner so parents can enjoy a coffee and still keep an eye on the kids. Garden centre is well stocked with indoor and outdoor plants and related accessories as well as gift ideas for the whole family. Worth a visit.

Obviously this is a garden centre combined with a number of additional activities. Garden furniture, garden tools and an aquarium. Then there is the cafe and children's indoor play area. Good place to visit

Popped in with a friend. Looked round the plants and gifts. Decided to stop for a cuppa. Lovely cafe. Great choice, impressed to see Gluten free choices. Huge scones. We both had cream teas. Scrumptious . Loads of tables and not crammed in. Outside area as well.

My wife and I called to spend some "money off " vouchers acquired from the Garden Centre on our last visit, and called in the Restaurant for a late lunch.

I live local was not impressed visited 12/06/2017 it was a warm day far too hot to eat in the restaurant might have something to do with a glass roof(probably one of the old greenhouses).There was tables outside 8 of them so if everyone had the same idea there could be a bit of a squeeze.My wife had tea and scones tea was ok the scone she said would probably brake your foot if you dropped it.I had fish and chips £8.50 wasn't value for money also had a can of pepsi £1.80 you don't pay that on the motorway.Some of the staff was not polite at all probably because it was so hot in there.Sorry will not be going there again.....

We visited close to closing on a Saturday afternoon so it was nice and quiet and the cafe seemed clean and spacious. Staff there were also very friendly.

Stopped off to do a it of shopping decided to have something to eat had jacket potato with chilli, very tasty and came to us piping hot would recommend the garden centre to everyone

The cafe itself is noisy. There is a large soft play area for children so there are lots of families with young children.

Previously commented on the 'Blooms garden centre' page on here.

Ive been going to this cafe within the garden centre over a number of years and seen a number of staff changes - the food has always been maybe a little pricey but good quality and tasty - not any more sadly. todays visit for breakfast was a big let down - you can no longer swap items out of the menu if you dont eat them - something to do with the tills and stock check allegedly - so a set breakfast has to come as it is whether you like items on it or not - where as they always used to let you swap things out. The main thing i felt was that the quality of the products they use has diminished - the bacon was a grey looking bland tasting item which looked like it had been sat there for a while - poached eggs - hard and toast burnt with cheap marg on it. my friend had a fuller breakfast and she was equally as unimpressed. we both felt that it was a case of they are using much much cheaper products and the quality has dropped. such a shame as a nice place otherwise! wont be visiting until they change back to how they used to be.

We went to this garden centre because we had a groupon coupon to use.

Went for lunch had already had bad experience with a breakfast the day they started new menu but thought we would give us a go as it had been good very busy so expected slow service which we got but chips not cooked perhaps because they were rushing.Will not try it again.

I visited with my mum on the afternoon of 10th January,2017 to use a Groupon voucher for Afternoon Tea. Mum uses a rollator walking aid and is a Blue Badge Holder & we managed to park right outside the restaurant in the disabled bays. There is a ramp access to the side of the restaurant for wheelchair users and patrons with limited mobility that leads directly into the restaurant and the garden centre. No problem for mum negotiating around the restaurant to find a table. We ordered our drinks ( a pot of tea or coffee ) from the food service area and took them to our table being told that the Afternoon Tea goodies would be brought to us. We did not have to wait long at all for them to arrive. We were very impressed with the selection and amount of goodies that arrived on a three tier cake stand. The sandwiches were freshly made - ham & tomato on brown bread and cheese & cucumber on white bread. There were two huge fruit scones with clotted cream and strawberry jam, plus two chocolate Viennese cakes and two lemon meringue type cakes. We both enjoyed it very much and there was plenty to eat - exactly what was promoted on the Groupon voucher! The service was excellent from everyone and I must mention the young lady who was ' in training' who was very helpful; nothing was too much trouble. Included in the voucher was limitless tea or coffee so we enjoyed a second pot of tea each. Even though the Afternoon Tea was on a special offer through Groupon, there was no skimping on what was served and to be honest it would have been well worth it if paying the full price. We have been for several afternoon teas and this was one of the best for the price range. Afterwards we had a look around the garden centre and ALL the staff we came across were so helpful, friendly and courteous! Thank you for making our afternoon out a really lovely experience!

We ate here twice during December and the queues seemed to be highly unnecessary. The food service was incredibly poor whilst we waited at the til for 20 mins on one ocassion just to be served, looking longingly at the food on offer. There appeared to be sufficient staff, they just appeared to be uncoordinated and very slow. Really extension for two average meals with tea at £21.00

Nice cafe for quick stop coffee and then lunch in the restaurant. Lovely place loads to look at....Beautiful Christmas displays and the food very good.