Based on 3.591 opinions finded in 2 websites
Based on 3.591 opinions finded in 2 websites
Nº 245 in 534 in Telford and Wrekin
Nº 40 of 86 British in Telford and Wrekin
Opinions
Food is nice and quick to come out!
Change Name . 2024-11-12
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Served by the lovely Kelly who helped me put my order through when struggling with the app - thank you! ☺️
Sianey Saunders . 2024-11-07
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Come here regularly, always amazing service. Kelly served us today and is amazing as usual, very friendly and provides excellent service.
Fionan O'Keeffe . 2024-11-07
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The experience was very atmospheric and lovely one of the staff named Ryan England look after me and my freind well.He got us comfortable with layout of the wrekin giants areas.And he was incredibly helpful and passionate about his work and looking after customers such a kind soul and professional.
Connor Roberts . 2024-11-03
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Nice place with fast service. The staff is incredibly friendly. I've started having breakfast here quite often. The breakfasts are delightful, with options to suit any taste. The coffee is also delicious!
Nata Li . 2024-11-03
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Great service, clean table, quick food
Macie Speight . 2024-11-02
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Very nice pub great place to be food was good
David Woodall . 2024-11-02
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Food and service was excellent as always and it's always a pleasure to see kirsty she is the life and soul of the place
AlwaysDead . 2024-11-01
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I often come here for a bite to eat so I can say the food and drinks are always of amazing quality and quantity. Staff are always pleasant and friendly with Ryan being amazing in particular this visit. With amazing different deals throughout the week there's something for all the family to enjoy.
Abi Beard . 2024-11-01
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Aimee served us and it was absolute quality. Cannot ask for more for anyone in the industry. Answered all my questions and was a gem.
Darrell Collins . 2024-11-01
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The food was nice and the service was wonderful. The lad at the bar, Ryan was very friendly and welcoming.
Wade Nicholas . 2024-11-01
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Definitely quicker ordering on the app. Server Aimee was really lovely
Kelly Haywood . 2024-11-01
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We come here often and Kirsty is brilliant. She always makes an effort to come and talk to us. Food is good, dont think weve had a bad meal but what makes it is the staff.
Sarah Bolas . 2024-11-01
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Had a Sunday roast dinner here and it was very nice £10 which includes a drink. The service was quick with very friendly staff...
Sandie Gibbons . 2024-10-28
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I like the food. Everything was nice. The staff were nice too. I came here with my friends. I recommend other people to come here too. It’s a good restaurant and yeah, really
Luan c . 2024-10-26
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I got served by sunny today. My food was immaculate and service was amazing Thank you
Sam Ham . 2024-10-26
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The lobster (aka Jack) was very helpful, and took time to chat with us and looked fab in his costume 😃
Lee Docherty . 2024-10-26
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Chloe was a great server. Very kind and helpful!
felicity meredith . 2024-10-26
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Good value for money and good food although donut had for pudding was a bit dry and stale
Sophie Mountford . 2024-10-25
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Food is good nice family atmosphere
Matthew Harmer . 2024-10-25
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Fantastic service from Jamie . Very polite young man . Food came out perfectly .made me and my family felt very welcome , Wel be definitely coming again
Libby B . 2024-10-25
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Visited the wrekin giant last week with my family, lovely food and a great atmosphere. Thank you to the manager Lauren for all her help during our visit. Will definitely be visiting again ☺️
levi young . 2024-10-25
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Booked a table this evening for my daughters birthday which was made extra special by Chelsea. When the desserts were bought out Chelsea had bought my daughters chocolate fudge cake out with a candle in and wished her happy birthday. Thank you Chelsea you made our evening.
Kelly Page . 2024-10-24
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I had the pleasure of dining at the Wrekin giant today, and I have to say the service was outstanding. Our waiter. (Kelly) was amazing from start to finish! She was attentive, friendly, and made sure we had everything we needed without feeling rushed. She was impressive and very patient with us. Not only did she check in regularly, but she also had a warm personality that made the experience even better. The food was delicious, but it was the excellent service that truly stood out. We’ll definitely be back, thanks to her Kelly. Highly recommend this spot if you’re looking for great food with even better service!
Laraba Adams . 2024-10-24
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Excellent, friendly service. Nothing was too much trouble as we had an autistic person and several young children in our group. Food was speedy, tasty and hot. Very filling portions and the wife loved the wine
Russ Pugh. . 2024-10-20
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Thursday 18th Oct-24 saw us, a party of four, go to the Wrekin Giant. We ordered via the app, which was quick and easy to use. The drinks arrived almost immediately. The food was excellent. I had the mini mixed grill with everything cooked well. We also had burgers which were great. We followed that with desserts, my sticky toffee pudding was one of the best I've had. All in all, a great night, a good atmosphere, great service (shout out to Claire), and all at a reasonable price. Four people, drinks mains and dessert for around £75. Will go again for sure.
pete bloom . 2024-10-19
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Food and service are always amazing. Chloe and Sunny were both particularly amazing this visit.
Sparklez Spirit . 2024-10-18
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Visited tonight - what a top place. Was served by Sarah who couldn’t do enough to for us and was super helpful and friendly! A real credit to the place! Well recommended. Many thanks.
Alastair Colquhoun . 2024-10-18
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Great food and amazing staff, food arrived quickly and the staff always serve with a smile and a ‘go too’ attitude. Always makes us feel welcome. We are regulars of the pub and didn’t recognise a few staff member but the servers and the lady behind the bar served with a smile with great manner. Sonny as always is bubbly and full of energy, great to see.
Andi B . 2024-10-18
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Great experience with the family. Lacey delivered excellent service!
Brian Antwi . 2024-10-18
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Sunny and Lauren were fab! Fantastic customer service and super friendly and helpful. Couldn't look after us enough. We love coming here for big family gatherings. Chil-friendly and relaxed. One minor point would be music as we had children with additional needs and it made them louder talking over music. But other than that, perfect!
Kayleigh Vincent . 2024-10-18
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First time visiting this restaurant and I would definitely be returning.the service was extraordinary. Very polite and helpful.The food was top tier.For anyone looking at the reviews and debating whether to go I would definitely recommend it.
Gerrard Osei . 2024-10-18
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Kirsty was very attentive, warm and welcoming. Food was fantastic. Amazing atmosphere. Thank you so much.
Jo Stockwin . 2024-10-17
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The waiters Brandon and jack were simply wonderful, they were really good at keeping my grandkids entertained so they wouldn't bother the other people eating
Bran Suarus . 2024-10-15
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Fantastic all around, Kelly was fantastic and so helpful we had 2 little ones and she couldn’t help enough! Food was fantastic can’t wait to come back
Lovemyfood147 . 2024-10-15
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The bartender Brandon was amazing, helping me to choose what drinks and food to have, with his recommendations. The food was also perfect, I had the lamb kofta flatbread
Brandon Sherwood . 2024-10-15
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Sunny greeted us and got us seated very quickly. He got colouring sheets and crayons for my 3 young children and was very accommodating. In the rush of ordering, I forgot to order one of the kids meals and the team sorted it for me straight away and got the meal out within minutes. Thank you for a lovely lunch!
Alissa Marshall . 2024-10-12
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Harrison and Jamie were very helpful and kind
Will Hall . 2024-10-11
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harrison and jamie was a great service to me today serving me all my food and all the drinks with sauces too.
Liam Wheeler . 2024-10-11
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Jamie and Harrison was a great service to me today serving all my food with respect . Love them too so much it’s unbelievable.
Harvie Warrington . 2024-10-11
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Tamara, Claire and Brandon were amazing! Very attentive and made sure everything was lovely for us! Fast and friendly service!
Sophie Vincent . 2024-10-06
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Another lovely visit today, Chloe was amazing, so helpful and lovely, she always has a smile for the customers. Thank again.
Debbie . 2024-10-06
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Awful experience. There was no one in the bar to take our order with other customers waiting before and after us. Table was sticky so had to clean with a wipe. It was much dirtier than it looked. Some of the cutlery was dirty and the seats needed cleaning of sauce drips etc. We had 3 meals, they were all cold and hardly any of it. One had under-cooked chips. One had scampi that was so cold they didn't look safe to eat. As for the veggie option, I've added a photo! All stone cold with a few cardboard chips. This cost £10.99!! We complained that it was all cold and as everything else was gross we wanted to go else where. We were offered our money back (for the food only). They then proceeded to give a refund of the incorrect amount so my husband had to go back to the till again to sort it out. Hungry horse pubs used to be good with lots of hot food filling a plate. What has gone wrong?
Em . 2024-10-05
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Keely was fantastic!! Amazing customer service for her, will definitely be back :)
Joseph Crooke . 2024-10-04
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Harrison and Jamie very good service and food was nice
Phoebe McNamara . 2024-10-04
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Been in the past but this time food was awful. Left most of the meal. Steak chewy and more fat than anything. As well as this the other elements to the food were just bland and no taste. Chicken wings were again no taste and hardly any meat, more fat and bone so left most. Staff don't seem to be interested, won't visit again
cameron mainwaring . 2024-10-04
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Mediocre, pale food. Staff all looked miserable.
melanie bowyer . 2024-10-02
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Worst meal I have had . The starter came out with the main meal, my steak which I asked for medium was well done and my daughters sweet corn was so cold you could squeeze the water ouf of it .
Teresa Michalek . 2024-10-02
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Monday night, raining so not busy but staff friendly and helpful
Richard James . 2024-10-01
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I have always had a really good experience here. The staff are always so helpful, kind and accommodating. As a wheelchair user I feel comfortable, welcomed and there's adequate facilities/ space. We had such a lovely welcome from Sunny today too. Great service. Yummy, fair priced food too.
Rachael Hayhoe . 2024-10-01
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Amazing food, lovely atmosphere, wonderful staff especially Tamara who served us excellent service,will be back.
Mrs Pistolfeet . 2024-09-30
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Server ryan very helpful and pleasant, a credit to your team good service and food was good
Dominic Baylie . 2024-09-29
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Chloe was very friendly and helpful
zereena morris . 2024-09-29
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Nice, tidy, staff on service are good, staff on the bar are a little slow messed up the order had to start over twice, got there in the end easy cheap food
patrick beddow . 2024-09-29
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Tee is fabulous really well mannered love the place would recommend it to anyone
Diane Anness . 2024-09-28
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Amazing staff and amazing food deffo coming and I love the atmosphere definitely 10-10
Carl Evans . 2024-09-27
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Had a lovely time here today Food was good, good atmosphere and staff were amazing 5*
tasha boddison . 2024-09-27
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Thank you Sunny for yet another lovely meal, you are always happy and so helpful xxx
glyn French . 2024-09-27
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Very good food. Thanks to sunny for that personal feel while having a family meal. Great.
Glyn French . 2024-09-27
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Harrison and Jamie were absolutely wonderful tonight when we ordered our meal, were very helpful and polite. Could not recommend these enough!
Shanice Coughlan . 2024-09-27
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Lovely food and service was quick and effective. Harrison and Jamie were especially helpful when we had questions regarding the menu and specific items
Jordano Criss . 2024-09-27
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Went for lunch there this week, food was good and served quickly by a lovely waitress (didn't get her name), served at the bar by Giorgio very friendly and knowledgeable about the menu and drinks, they seemed to be the only ones working in the bar/restaurant but were both still smiling and checking on their customers satisfaction even though it was quite busy, well done them two a lot to do just two of them.
Amanda Jones . 2024-09-27
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Love service by Harrison and Jamie and the food came out hot and it was lovely food
oliver phillips . 2024-09-27
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Lovely welcome on arrival from Tamara who gave excellent service with a smile which added to a great atmosphere for us all. They both served us quickly and politely and we will definitely be returning in the future and the food deals are amazing for adults and kids and highly recommended. 5 stars all around!
Christopher B . 2024-09-23
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Service was amazing lovely staff was served by Ben and kirsty
Jodie higgins . 2024-09-23
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Very lovely staff and very good with kids
Joel James . 2024-09-22
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I really enjoy this place, so warming and good atmosphere. All staff are friendly, food was served in good time and looked as good as it tasted. I have been many times and will always mention this pub when having an occasion for a gathering whether it's work meeting or family time or bday meals etc. Highly recommended 😁 loved my iced latte, Claire begind the bar was a 10/10 and thr general manager was very welcoming:)
Kay Jones . 2024-09-19
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Kelly was great! Would recommend her to anyone.
Chloe Matthews . 2024-09-18
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Excellent pub (part of Hungry Horse chain). 1. Very reasonable prices (full english breakfast was cheaper than Sainsburys) 2. Food portions were good 3. Had lovely evening meal and came back for breakfast next day 4. Fast service 5. Friendly staff Couldn't fault the food, service, price or anything. Thank you. We were staying in the nearby Travelodge and this was so convenient
Colin Bryce . 2024-09-17
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We normally have Kelly as our server and she is amazing her customer service skills are 5 stars and the food isn't bad either if we have a problem staff are more than helpful. Amazing atmosphere and food for amazing price
Alisha Clements . 2024-09-17
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First visit typical hungry horse 🐎 healthy food portions not to bad. Good price.
David Stringer . 2024-09-15
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We came today for the Sunday dinner £10 and a drink, we have always said you get what you pay for. To say it was bad would be a understatement ! cold microwaved, frozen, bland food. Small black hair found on my wife's food ? We noticed through the kitchen door one member of kitchen staff with a black beard, surely you should be wearing a beard net ? My god it was bad !!!
simon filsell . 2024-09-15
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I popped in here for some food and some drinks with friends, and had the best welcoming by the manager Claire she was extremely helpful and sweet. She was just lovely, and welcomed us with the best, biggest and warmest smile ever. I have never felt so welcomed in a restaurant before. She also helped me with anything I asked, Claire is the best part of management and I hope she stays there for years and years. Thank you again Claire
shania 2004 . 2024-09-14
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KIRSTY IS A GOOD BOSS HARD WORKER GOOD FOOD and GOOD SERVICE 👍
Tim Moreleigh . 2024-09-11
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The services are beautiful, the restaurant is clean, and the menu is varied
A A . 2024-09-08
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Sunny was an absolute banging server for us tonight and Ryan was the best help we could’ve had, so welcoming and couldn’t stop laughing and smiling at the hospitality these two had!! Better than bloody Birmingham that’s for sure 😂😂
Ebony Norton . 2024-09-07
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Astonishing service from ryan and james, not a single need unmet
Archie Giblin . 2024-09-07
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Ryan and james man what a pair of lads, absolutely lovely and messed with our friend for a laugh. Chatty pair and super friendly 10/10 service and the drinks were banging also
Alex Mason . 2024-09-07
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Took my granddaughter for food yesterday, found a table which didn’t have a reserved card on. Once we did we ordered drinks before we looked at the menu, the young man who Serviced me was very Pleasant and helpful. minutes of sitting down after ordering food a different staff member came and told me he had just taken a phone booking and I had to get a move on as they wanted the table, when I stated I had only just ordered our food he told me surely I could be quick and go before they turned up. Within minutes of the food being brought out he was asking if everything was ok and. Would we be much longer and hope everything was ok. My granddaughter didn’t even get to finish her pudding or her drink as he was hanging about making us feel very uncomfortable, it’s a place I will never return to again. Don’t go unless you ask if you have more than 10 minutes without get harassed to eat up and leave.
Debra Judson-Nock . 2024-09-07
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Atmosphere was calm and nice, Food tasted lovely (although my son wasn't fond of the flatbread kids pizza - bit wet and sloppy).
Ann Moore . 2024-09-05
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I'm sorry but this was very bad food in general. The Pizza for my child was tasteless...so bad she just had 1 slice and nobody really wanted the leftovers. Overcooked and bland beef steak (we ordered medium but came well made). Child burgers were also a bit disappointing but I'll imagine ok for kids that don't mind what they have, but I tried a bit of leftover from my child and was not impressed by that that tony overcooked/gummy pattie. Korean BBQ burger is overpriced in my opinion and again, I was not impressed by it. My expectations on food from pub chains are low, yes... but I've had better pub food even recently in other locations, including the options for kids. Service/attention was good at least.
Carlos Brett . 2024-09-04
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Visited on the 3rd September 2024 for my 24th birthday, and I have to compliment the whole team for their great customer service and the amazing quality of food. We had Rhys assist us with our visit and he was brilliant, friendly and approachable. When the birthday cake come out, I have to admit that the experience was amazing! Thank you ever so much and we hope to come again very soon!
Daniel Watkins . 2024-09-03
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Lovely atmosphere, delicious food great value for money and exceptional service from Claire and Sunny
Emma Taylor . 2024-09-03
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Had a nice family meal at the Wrekin Giant great customer service from Kelly and Kirsty. They both were very helpful, respectful and down to earth. I would recommend to anyone who wants a nice family meal out at a good reasonable price to go to The Wreckin Giant in Telford. I give The Wreckin Giant five stars out of five for their great service and staff.
Jameserson J . 2024-09-01
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Had an excellent time at the Wrekin giant. Ryan and Claire absolutely went out of their way to accommodate my every need. Food and beer was great would highly recommend.
Josh Evans . 2024-08-31
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The assistant manager was amazing. So accommodating and made my birthday such a brilliant evening. An absolute gem to the company, an amazing person overall. Very lucky to have here🤍
megan w . 2024-08-29
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I went to this pub for convenience, I downloaded the app, it was rubbish, but then we were served by Sunny he was extremely helpful and as we ate he we could hear him serving customers. This guy has extremely good customer service
Carl Hancox . 2024-08-28
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Food and service great, bar staff (Tamara) friendly and efficient.
Ann Haigh . 2024-08-28
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Excellent service as always from Sunny
Charlie Plant . 2024-08-28
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In truth, fair patron of the ale, In a tavern where mirth doth prevail. Young Ryan, a barman of wit and grace, Serving ale with a cheerful face. This lad, a jester in tavern bright, Pours ale with skill, a wondrous sight. His plea for stars, unbeknownst to thee, Yet in truth, he serves with glee. The tavern, a gem in Great Dawley fair, Where laughter fills the evening air. Ryan, a great guy, a wise young man, Serving ale with a steady hand. So, in the realm of reviews so grand, Give Ryan a 5-star hand. For in this tavern, joy doth reside, A place where merriment doth abide!
Tom Hughes . 2024-08-28
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Absolutely disgusted and upset at what happened I went for bday meal with friends to have one of the waiters spill bbq sauce all down me which ruined my day as I felt very embarrassed and went home straight away I later went home and washed my clothes that had been covered including my £56 skims top hoping the stains would both come out intact they didn’t staff where useless and the manager just apologised not even a refund or anything I will be contacting them about my experience there as it’s not fair they have ruined my clothes now P.s the girl who had spilt the sause on me before begged me not to tell her manager and then I found out that the manager hadn’t been informed of the situation so thanks alot
Findlay O . 2024-08-26
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Stopped here for tea on the way to our hotel and generally wished we hadn’t. Service was ok to be fair, but the food standard was shocking. The kids meals looked like they’d been left under heat lamps for a long time. The Sunday roast was anything but the ‘epic’ stated on the menu, with overdone roast potatoes and old fashioned terrible school dinner style turkey. (It tasted like it had been boiled!). This too looked like it had been left under heat lamps for an eternity, making the gravy have a skin and the mashed potatoes having a dry top. The crowing glory however was the vege burger, which can only be described as a hockey puck and had to go back and meant my wife ended up eating on her own. No offer of a free drink or something to compensate for the inedible food. Considering the restaurant is located between a dozen or so other eateries, like Nandos and Pizza Express, we came away disappointed.
Gareth H . 2024-08-26
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Awful. Ordered a roast and the roast potatoes looked like lumps of coal - completely burnt. Shameful that the kitchen staff even thought it would be ok to plate them up looking like that. The jug of gravy may as well have been jelly, it was a congealed slop that certainly wasn't pourable. The pigs in blankets were the worst I've ever tasted and the mash wasn't even 'mashed' after coming out of the microwave- just plopped onto the plate with thick overcooked sections and a crust. Overall very disappointed with the food and would not recommend. Also there is a loose piece of carpet on the stairs to the toilets, it's a major tripping hazard. I mentioned it to a staff member who said she was aware but the sellotape wouldn't hold it. Well maybe try a more secure solution before somebody trips and falls down the stairs...!?
Pathfinder746155 . 2024-08-25
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Good food and drink and nice staff
Sheila Mcardle . 2024-08-25
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Came in for a meal with the family and was seated promptly and was amazed by the wide variety of food and drink to choose from. The servers were very quick and professional and the food was delightful. This was all down to the Tamara and Lauren, who made it a great experience
Cian Creagh . 2024-08-25
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Had an excellent breakfast with exceptionally welcoming and friendly staff. Thank you Lauren, Darcy and Chelsea 😀
Bruce Harmer . 2024-08-24
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Ordered classic chicken new yorker. The chicken tasted like it has just come out of the fridge. It was chilled. I had to send it back. Fortunately the replacement was hot.
Lyn Jarvis . 2024-08-24
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Thanks to Chelsea and Lauren for amazing food for tonight and even the extra pot of Korean bbq sauce absolutely loved it food was amazing
Tyler Taylor . 2024-08-23
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Mushroom starter was pathetic not as described was 4 tiny mushrooms on a dry piece of bread Mixed grill was inedible beef was grey, chicken rock hard, sausages dry Had 2 iced lattes both were undrinkable due to milk floaters like gone off milk had been used No service at all had to get own knifes forks etc Only thing that was ok was mac n cheese which had prob been microwaved
Rowan Bradshaw . 2024-08-23
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Nice pub with good food. The staff were friendly and polite. Lauren was helpful with modifying my burger and checked it was ok when she brought it over to the table. All other staff were friendly and helpful too.
Emma Hall . 2024-08-22
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516 Opinions
Arrived just before the booked time and ordered as soon as the server was ready. It was more than an hour before our food arrived, the staff choosing to serve, before us, a group that arrived well after us. The staff did say sorry (and then had a moan about his working hours) but no complimentary coffee or reduction off the bill was offered by way of apology. The food was okay. Shame, as it's our local and would put more custom their way if the service was acceptable.
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Recently moved to Wellington and booked for my fiancés birthday. Lovely ambience when entering the restaurant. We were served by Maia who was great. We were told the food would take a little while longer (as the pie I ordered was cooked to order) but it was the perfect amount of time after the starter. Oh and the crumble… you only need one to share!
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Great meal. Well cooked and hot. Our waitress Emily was very friendly and very helpful. Very pleasant surroundings too. Will go again.
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We came out for my birthday dinner. Myself, partner and 2 children. The waitress was beyond amazing, took our drinks order and was so quick! We ordered our food, I ordered a lot of sushi, my partner the lamb chops and both kids had the kids burgers. The lamb chops were tasty, the kids enjoyed the burgers but my goodness - the sushi was absolutely mind-blowing!!! I enjoy my sushi and have it regularly and this was the best sushi I’ve had in a long time!! I do not understand why this restaurant isn’t busier!!! They deserve to be busy all the time! If your nearby give them a chance!!!