Woodford park Garden Centre Restaurant in Stockport

After several visits I am still waiting to feel welcome here. Staff always seem stressed out. Shame Nice garden centre though.

Having been a regular here for many years I have to say I was thoroughly disappointed and underwhelmed with the fish & chips and really what’s there to get wrong. Nowhere near as nice as in visits in the past. Obviously frozen and not the best quality

We had ordered 2 meals and 2 drinks which in total was £32.80. After finishing, we walked up to the cashier and told him we were paying by cash. The male waiter, seems like a manager, told us the amount was £36.00 and didn't provide a receipt. It was only after we got home we realised that we were overcharge £3.20. I wasn't sure if that is 10% service charge? Whilst this isn't a necessarily problem but at least they should have stated on the menu or issued me a receipt. I would rate the experience 2 out of 10

WE HAVE HAD BREAKFAST HERE MANY TIMES AND IT HAS ALWAYS BEEN VERY GOOD FOR THAT REASON WE TOOK OUR SON AND HIS FAMILY FOR HIS BIRTHDAY IT WAS A TABLE OF 6.WE WERE MET IN THE RESTAURANT THAT THE COFFEE MACHINE WAS BEENING REPAIRED .WE THEN SAT DOWN AND WAITED 10 MINS BEFORE THE MENUS CAME. THEN WE HAD TO ASK IF WE COULD ORDER OUR FOOD. THEN WE WAITED OVER 20 MINS WE HAD TO ASK WHEN OUR FOOD WAS COMING . WHEN IT FINALLY CAME MOST OF IT WAS COLD , THE EGGS WERE HARD AND HAD A CRUST OVER THE YOLKS . OUR EGGS WERE REPLACED . WE ASKED TO SPEAK TO THE MANAGER , SHE CAME OVER I EXPLAINED HOW AWFUL THE FOOD WAS ! SHE SAID SHE WOULD SEND COFFEE OVER THE MACHINE WAS REPAIRED AND YOU HAVE HAD FRESH EGGS WE ARE VERY SHORT STAFFED . I DONT THINK IT WAS OUR FAULT ALL WE WANTED WAS A GOOD BREAKFAST . WHEN I WENT TO PAY I SAID HOW DISAPPOINTED AND UPSET I WAS. THE MANAGER REPEATED WELL YOU HAVE HAD COFFEE AND YOUR EGGS REPLACED ALSO WE ARE VERY SHORT STAFFED . NOT WHAT I WANTED TO HEAR AGAIN . davidjennings369@gmail;.com

We had the bacon ciabatta. We were never told that the pig was only running passed the grill and not sitting under it. Best described as poor tasteless undercooked bacon on a ciabatta. The waitress was very good but we did notice it appears that the male member does nothing and only the females work.

We come regularly to the garden centre. Whilst the food and drinks are always great the service is woefully slow. Without exception, we have had to ask to order or ask to pay the bill every time. Today, I arrived with my one year old at around 10am. I asked if I could order straight away (I knew what I wanted) but the lady said she was working in a separate area and someone else would be over soon. After 15 mins, a young girl finally came over. Prior to this, 4 members of staff had just been standing around having a chat. I told her it was too late and I wouldn't be ordering anything to which she just said 'okay'. I do appreciate that some people going may be there for a more leisurely time but I left feeling very frustrated, especially as I had made it clear that I wanted to order quickly due to being with a baby. It shouldn't take paying customers to call over staff or ask to order.

I went there lunch time in the restaurant, I was seated straight away by a young receptionist. She said I can seat in an empty table in the corner. She handed me the menu of the day and the main menu. I ordered the pork in brioche bun in the special menu of the day. I also ordered an iced coffee with syrup (60p addtl) for the syrup. My pork in brioche bun was quick it arrived before my drinks .. it was tasty with the gravy.. then my iced coffee arrived but without a vanilla syrup, so I asked the waitress if she could give me the syrup because I ordered this. Overall it’s ok experience compared to previous visit which is horrendous .. it improved a lot especially the waiting and service ..

I visit this garden centre quite regularly as they have a good selection of most things offered in most garden centres I do think there should be a bit of training put into the attitude of the staff though. They have very little idea in how to be friendly and pleasant and they give off the vibe of ‘the customer is the enemy’ It’s such a shame as it’s such a nice garden centre, but after visiting today and receiving the treatment I did I feel prompted to write this review. I will not be returning, there are other garden centres locally who value their customers a bit more then Notcutts do so I shall be taking my custom there

I very rarely use the words 'Above & Beyond' these days and it's rare to even hear it said. Today was the exception. We went with friends who live locally and whilst they are frequent visitors, it was our first time. We were greeted into the restaurant by Dave with a very warm welcome and sat at the table with menus to decided what we wanted. I need to be careful with what I choose, as I am awaiting surgery and need to steer clear of certain things, including Gluten. Our server came over, I found out she was called Morgan, and started taking our order. I asked if they had Gluten free bread, which they had, so we placed our order. Morgan was extremely friendly and professional, in a very natural way, but what she did next blew my mind and indeed, the people I was with. She had clearly listened to my requirements, as she came back to tell me that the sausage contained Gluten in the recipe. She had clearly gone away with the order and instead of just being robotic and placing the order with the kitchen, she actively made a point of my needs, hence her return to mention the sausages. I did inform her I was happy with the gluten in the sausages, but she made sure of this by asking me twice, just to make sure I was completely happy. For me, Morgan went Above & Beyond, it was so refreshing and my friends, regular visitors to Garden Centre agreed. The food was great and in general a very relaxing and unassuming place to meet for drinks and/or food. In short, Dave, thank you for the warm welcome. The kitchen staff, thank you for the great food and attention to details. Finally, a massive shout out to Morgan, you went 'Above & Beyond', thank you for being, well, Morgan. Oh, I guess I should thank our dear friends Pat & Annette too, they did introduce us to the place, thank you.

The hot jacket potato was only warm and had a few black patches and the actual filling was cold. I have not been there for a while and will not be going again. Service is also slow and felt extremely sorry for a table nearby who had young children and it took more than 2 hours to be served. Diabolical. Big NO.

On the whole we enjoyed today's visit with our little granddaughter and Cairn Terrier Duncan. The positives - fantastic Christmas displays and stock, and we love that the store is dog friendly! Pleasant staff, a gorgeous selection of hot drinks and reasonably priced food. The cakes are amazing too and my luxury white hot chocolate was yummy - wish it had marshmallows too! The biggest issue for us is the dog friendly cafe. We visited on a cold Autumn day to find every single dog friendly table in the cafe occupied by people without a dog! This meant we were forced to sit outside alone in the cold with our 8 month old grandchild whilst those without a dog sat nice and cosy inside! What a rubbish system! Why not tell people that if someone comes in with a dog, they will have to give up their table and move to the restaurant. That's fair enough, surely? Luckily for us we kept checking and a dog friendly table became available so we quickly grabbed it. All the time we were there, not one dog owner occupied any of the half dozen tables so I appreciate dog visits may be rare, but please accommodate us when we do. The two guys next to us talked boring business blah blah for well over an hour without even a drink, hogging the dog friendly table they had. People are inconsiderate and selfish very often, so Notcutts need to look after us dog owners better. Please sort this out Notcutts, it's an unfair system which disadvantages your dog owning clientele. Especially in the colder months.

Excellent food, friendly staff. But please Nottcutts could u provide some chairs for people when queuing for the restaurant. My Mum was struggling today whilst waiting in the queue. Thank you

Nice salad as in lots of chicken but too many salad leaves and cucumber and not enough other ingredients!! My friend had super salad with halumi as extra which was hard and she had difficulty cutting . My berry drink nice but please don't serve in a jam jar and a straw . Why ?? Also we asked for a jug of tap water for the tsble and got 2 glasses of water . Shortage of water in Woodford ? Service ok and place nice but won't rush back

Friendly helpful staff Nice surroundings and nice weather can fit outside . We come here regularly for tea coffee and scones . Have a walk around the outside nature trial area with the pond and ducks plus all the other little areas for creatures It’s very pleasant . The garden centre its self is well maintained with good quality plants . The shops are reasonable priced and done ni r good items to buy

Served with hard fried eggs on toast. Friend had undercooked bacon when she requested well done. Had to seek out staff member to resolve. Was given chipped glass! Very sad.

My friend and I were served by Nichola . She took our order and ensured everything was beyond adequate. She was extremely friendly ,continuously had a smile, engaging and delivered delightful customer service. 100% uplifted our visit to Notcutts. - Service was slow in regards to the drinking making. We had to wait awhile before they arrived (only two hot drinks) . Nichola chased up and then they came immediately.

Once again I’m very disappointed with the bedding plants I bought. for the second year running. I purchased Nemesia plants, before that variegated Ivy (2) all of which looked good for one week then faded and in the case of Nemesia wilted despite tender loving care. I consider self a competent gardener but will not be buying from this garden centre again.

Lovely lunch in the restaurant, nice new menu; food served quickly despite restaurant being busy. Helpful staff, especially Kathryn who was friendly & advised some food recommendations, food was really nice and well presented, will definitely return.

Came in for breakfast which was lovely, as always. Served quickly from friendly, hard working staff!

Been a few times as we are local and it's always a lovely place to visit with great atmosphere and fast, friendly service. On our most recent visit we were served by Kathryn, she was very knowledgeable about the menu and really helpful with making recommendations. The food was served quickly and was great quality as usual.

Came here for lunch. Friendly and helpful staff. Accommodating when with young children! Children’s lunch idea is great. Something for everyone

Visited today for lunch with my husband. Food delicious as it has been every time we’ve been and the service was excellent. Staff are so friendly and always greet you with a smile! Just an all round lovely experience!

Visited again for lunch today……….yummy, I ate off the specials menu, brioche bun with pork, stuffing , apple sauce and lettuce plus roast potatoes and a small gravy pot. For a garden centre restaurant the food is top drawer and the staff are polite and hard working whenever I’m in there. The negative comments you read on here are almost always from customers who are rude, have no manners, impatient and think they are doing you a favour………clear off I say. To the staff, keep up the good work, excellent job, will be back for more and as always recommend to friends.

Lovely place for lunch, & the waitress was a delight. Excellent service all around, & the brownies are delicious.

This was not the first time we have been here for breakfast and as usual we were not disappointed. The service is great Big shout out to Diane who served us today but to be fair all the staff are friendly. The food served is...

Excellent service and a great full English breakfast. Good coffee too. Would definitely go back but be aware gets busy at weekends.

Delicious, fresh food. Friendly, helpful and polite service from Diane this morning. Nice atmosphere.

Excellent food. Excellent value. Plants of superior quality. Staff very helpfull and knowledgeable. Shop a little expensive

We stood for at least 10 minutes to be seated, being ignored by all members of staff. We only wanted an acknowledgment that someone would be along to show us to a table. Finally a member of staff told us that the person responsible for...

What fantastic customer service from hill at pro cook at notcutts garden centre in Woodford cheshire . My husband and I went into pro cook in the Woodford garden centre looking for a paella pan . We asked gill if she had any , she...

I am a regular breakfast customer here. The staff, as always, friendly, welcoming and efficient, however it is disappointing to find that the previously tasty white toast has changed form nice thick slices to thin, rubbery , tasteless toast. Would far rather have paid a...

we've visited here a few times and always been disappointed with the service but we'd had a mooch round the garden centre, which is really good, and fancied a bite to eat. Unfortunately things haven't improved. We were seated and after 20 minutes, no one...

Baby changing only available in ladies toilet!!! Unfortunate in this day and age. Also the baby changing is in a cubicle not big enough for our pram to fit in. Not that family friendly

Although I had visited before, I was a little anxious after reading the rather negative reviews. However all was well, the staff were lovely and friendly. The food was tasty and the service was good; maybe a tad on the slow side, but my friend...

Unfortunately a regular complaint here is the level of service. You are seated, then it seems that you become invisible as no one wants to take your order. Eventually, after getting up and speaking to a member of staff we were eventually served. Disappointing

Don’t know why some eating places allow pups and others don’t. Anyway, we had to sit outside which I was ok about. Mum grumbled about the service but the staff made a fuss of me and I had a yummy sausage - so I was...

What a little gem food beautifully presented and tasted amazing and the staff never stopped very efficiently run would definitely come back . Great place 😊

Unfortunately, I have visited this garden centre for lunch twice recently, and on both occasions, found the service and quality of cakes and food poor. It was busy but that is no excuse for bad manners. We do not recommend this restaurant.

Overpriced , bad customer service and the system of seating and service is a shambles. They have ruined what was once a lovely place to visit for food /drink while being out. Unfortunately it’s not worth the hassle now it’s easier to go somewhere else...

Recently we have enjoyed lunches with friends and family at Woodford Park. Our meals have been delicious, the staff helpful and friendly. Christmas shopping for us was a feature, good fun with the grandchildren with bargains to be had. Again helpful staff were available to...

All Staff excellent Help full and caring Every week we go we find that the staff are helpful full of smiles they bend over backwards I find them most helpful and friendly I myself find the experience most enjoyable I feel I must write this...

Visited today for lunch. Very dissatisfied with the service and the unhelpful dynamic (not) humourless manager Mr David Lancashire who had to be approached by my husband to enquire where our food was. His attitude was of disinterest and went to attend to other customers...

Visited Notcutts today with family for lunch. Food lovely and most staff very helpful and friendly, particularly considering how busy it was. There was one member of staff however who was very rude and unprofessional. One of the things we ordered was a brownie, the...

Had a wonderful lunch on Wednesday of this week with my mum. The whole experience and the food was first class. We were served by Sam W who was helpful, pleasant and kind throughout. Highly recommended 😊😊

Very friendly - good food - a wide choice. Kat and Owen did us proud….. We were a party of seven….. Just what we needed!

We had our weekly visit to Woodford Park yesterday and sat outside with our puppy dachshund. Service was fast and efficient and we were served by Sam W who is always polite and friendly. A very enjoyable visit.

Had a great catch up with my friend. Sam W served us. Very friendly and efficient, as always. We’ll be back next week

My friend and I go for coffee and cake here most weeks and are always made to feel very welcome. The staff are all friendly, especially Sam W who always stops for a chat and whose service is excellent. We are always asked if we...

My friends and I went for a fabulous lunch. We were looked after by Eleanor, who took pride in her work. Eleanor was very efficient and brought us everything we asked for. We will certainly come back.

The Cafe looked very attractive . But the service was lacking . Lots of staff moving about but noone coming in my direction . I sat for sometime before I caught someone's attention and asked if I needed to go to the counter . They...

Came here with my mum, dad & grandad and I got a bowl of water without being asked and lots of fuss, which was great. My humans ordered some sandwiches, soup and coffees. Grandad ordered an extra sausage for me, which I was so looking...

After a walk around the garden centre we came for lunch. The staff are very pleasant and the food is of a good quality - the service however lets it down. Orders not recorded correctly resulting in some items not being served - and very...

Took my grandson out for lunch there today and he had chicken bites and chips and It’s was terrible (it’s what I call plastic food.). I tasted it and the chicken was dry and has a sweet taste to it , the chips also tasted...

Everything good especially assister Sam W who aided us. Shall call again for this level of assistance

Myself and a friend had the pleasure of visiting Notcutts restaurant for coffee & cake this week. Sam W was our waitress and as per usual (Sam often serves me whenever I visit) was very polite & attentive to our requests. Nothing is ever too...

Lovely food and service especially from Sam. W who was our waitress. She was lovely and we really enjoyed our visit . We will be back🙂

Served by Sam W who very kindly arranged for me to have a lunch which was no longer on the menu. Very much appreciated and customer service at its best. Thank you Sam. We will be back.

Enjoy coming to the restaurant as the staff and atmosphere are welcoming and make us feel comfortable. Tend to pop in for a drink most of the time and I must say, Rick just gets it spot on every time! Definitely recommend, even just for...

Love this restaurant, always spotlessly clean and staff so friendly, go out of their way to be helpful. Had a lovely lunch here, food freshly made and top class drinks brewed by the lovely Rick, thank you. Will be back again & again….

Just like to say, served by Sam, she is a great asset to the restaurant, nothing is too much trouble and always smiling 😃

We visit often for breakfast and lunch and the food is excellent and tasty. We've had breakfast this morning with family and we had prompt friendly service and our breakfast came very quickly. Staff are always helpful and so kind. Francesca always has a smile...

Really kind helpful staff, a special mention to Eleana! Good quality food and a perfect place to take along a 92 year old several times a week!

This is a lovely place to eat, very relaxing with lovely food. I go on a regular basis and go with at least 10 other ladies once every month and the staff are amazing, especially Chelsie, Sam W and Elana. Dave is great as well....

We love coming here with our little dog! We sit in the cafe and always get amazing service from Sam!

We’ve been visiting the restaurant for a good few years now and always enjoy the food on offer. You can’t go wrong with their fish & chips! Our visit yesterday was made all the better due to Sam, our server. She’s always courteous, attentive to...

Had a wonderful lunch, receiving excellent service from our server Sam. Who was very friendly but professional.

We visited this cafe in the garden centre recently and had coffee and cakes. We sat outside with our grumpy dog over looking the small lake. A really pleasant setting for an afternoon drink and cakes. Zandra, who took our order and brought our food,...

I have been coming here for a number of years and the service and food never disappoints. A special mention to Chelsie and Millie who are so attentive and nothing is to much trouble. A big thank you to all the restaurant staff.

Tried most local places but nowhere compares to Woodford. Its light very clean and most of all the food never lets us down. It is not just a place to eat but a social event we look forward to at least once a week. Sometimes...

Great place to eat. We often have breakfast and lunch here. Food is delicious. We had a lovely breakfast today. Ben and David are always so friendly and the wait on staff cannot do enough, Francesca always has a smile as does Christine and Sam....

The soup is really nice and the fish finger brioche too ,we had the waitress sam and she was really helpful :)

I’m a frequent visitor to Notcutts and today I met my girl friends for lunch in the restaurant; helpful staff, gorgeous food and I got fixed up with my mum and sister’s birthday presents in the shop area. Sorted! Happy customer! Lindi

Great food, reasonably priced and food range, but the service is terrible. Really, really slow. If the service was better, then this would be definitely five stars. However I can’t give it more than a three because of how painfully slow it is. The staff...

Came for breakfast ordered eggs on toast, yummy. Friendly greeting & polite service from Sam, always chatty & friendly

Just had an excellent coffee and tea cake here. Really super service and china cups and plates. No sign of cardboard take away cups here!! - a rarity these days! Would thoroughly recommend for a trip out. A really professional garden centre as well. Definitely...

Went to Notcutts Garden Centre Woodford Cheshire today for afternoon tea. Fantastic. Great food, nice hot tea in tea pots and very good service. Will certainly visit again and soon.

Stood waiting to be seated for 15 mins with disabled teen who can’t stand for long. When I asked if anyone was seating customers I was told by a server ‘we’re busy’ only 3 tables has people sitting. She really couldn’t have cared any less...

Went on a Sunday for breakfast, gardeners breakfast was lovely as was the bacon sandwich another had. Coffee was good as was the great service from Diane the waitress. We will definitely be returning! The garden centre was good aswell, and the plants we bought...

Stood waiting with my disabled friend at a door to the cafe , to be told that we had to use the other door , made us walk round with my elderly friend on crutches to another door where we were shown to a table...

After being told about how beautiful your garden was by my mum, I decided to take her again and buy her some lunch. I had a small Boston terrier with me, so I looked on your website and it states 'dog friendly' with no hesitation...

We have visited the restaurant twice in the past month. Both times we have experienced excellent service and good food.

Waited half an hour for a table in a long queue. Lots of empty tables. We were ignored by the waiters who were working on the policy of one in one out. If we had been shown to a table to sit down while we...

Visited mid afternoon today. We queued for a table where passing staff clearly saw us waiting and ignored us along with some other people waiting. This should have been a signal then not to bother but eventually someone shown us a table. We only wanted...

I took my granddaughter for lunch yesterday. The service was slow, the food was cold and tasteless and the “Special” sandwich was not like the picture on the menu. The description was of a special turkey sandwich with a “pig in blanket” secured to the...

Called in for a coffee and snack and I was persuaded by the photo of the Christmas turkey sandwich. Unfortunately, it was very bland, there was no pig in blanket and the least said about the gravy the better. The service was very slow (over...

We had a good visit to the garden centre which was enjoyable and decided to have lunch in the restaurant. It was busy but you had to queue up for quite a long time before being shown to a table. Service was really slow and...

Shopping in the garden centre so decided to have lunch. basic menu, was not hot when it came from the kitchen. The bread did not taste fresh. chips awful. most of the meal was left. staff very pleasant and helpful

This is a light and airy restaurant but the meal we got was very average and I felt quite expensive for what we got. Service took ages.

We visited here early in the week and there was a sign for breakfast 2 for £12.95. Thought we would have a run out on Sunday and have breakfast there. Queued from 11.20am, offered table at 11.40am, waitress came at 11.45am. Ordered breakfast only to...

Not been here for many years but will definitely be going back very soon. It has everything you could wish for in a garden centre. Beautifully laid out with healthy looking plants and excellent customer service. I have been looking for a particular plant and...

Called in to treat myself and my wife for lunch after a hard day. Layout good, good distances between tables well ventilated. Covid protocols well observed. Menu dull , food choice limited and on the edge of being expensive. Chose not what I would have...

Arrived at the restaurant at approximately 1.45 the restaurant was quite. We waited at the wait to be seated sign for 10 minutes while staff had there back to us chatting. In the end I walked up to a male member of staff and asked...

Someone else was given our meal we were then offered the same meal after it had been sat on there table for ten minutes while they were talking obviously not wearing masks. We declined the meal and requested a fresh meal . When it came...

Prior to COVID restrictions it was worthwhile paying £10 for the card, this was then upped to £12/year, still giving a drink and meal offers. Now the cafe/restaurant is no longer open, there is just the discount at the checkout (with some not so friendly...

It made a pleasant change to be able to go round a garden centre once again both inside and out......there was plenty to see with plants, flowers, ornaments and garden buildings as well The variety of ornaments laid out were fantastic - plain and in...

Visited today to purchase a present for a friend and a few more items for myself, I noticed the total lack of staff in the place, there was no one at all about to ask to check an item not priced. When I arrived at...

We have been members of Nitcutts for around six years and at £10 ayear it was good value. You were entitled to two hot drinks a month and three 2 for 1 meals throughout the year. They then put limits on when you could use...

This place used to be nice, esp. at Xmas time. Over the years it went down and down.. I thought wud take my son today and do a bit shopping, look at xmas decorations... Today is the end for me, never again. Simple reasons.. Tiny...

Returned to this restaurant after lockdown and had a very average breakfast with over cooked bacon and hash brown with warm beans. (obviously been stood on the hot plate too long ).I returned again today for lunch, my fish & chips were over cooked and the peas were lukewarm. They just can’t seem to get it right, long queues, long waits and food that’s never very hot and there is no organisation with who they serve in order of arrival. I know things are difficult at the moment and we all have to make some allowances, but poorly cooked and warm food is no excuse. I will NOT be renewing my notcutts membership and would definitely not be returning to the restaurant for food. The one big plus point ( and would give them 5*+ ) is for the very hardworking and polite staff, who are always run off there feet. It’s a lovely spacious restaurant and they are doing a good job with the social distances rules, there’s just not enough staff and it is definitely not good value for money.

Absolute rubbish. The one way system is difficult for one who is partially disabled who chooses not to use a wheel chair. No scones left. Who has heard of afternoon tea without scones. Also on the way through a member of staff was very abrupt saying That is just the way it is. Appauling!!!!