The Griffin Hotel in Stockport

Ordered food ,stated no fish as a serious allergy. Then received a platter of fish. Dangerous miss communication. The concerns were shrugged off as a misunderstanding.

Just had a lovely meal here. Good quality food. Nice, pleasant, and friendly staff. Definitely will be calling back when we come to Manchester again.

Lovely pub, my new local, my dog Beans loves it in here too (the main sign of approval).

Lively spot on a Friday evening, quick service and good quality food.

Love the food and the food choice love the menu deals and love the look and feel of the place .. brilliant place all round 😊👍

Great night and atmosphere great landlord and landlady very welcoming also a brilliant Dj on a Saturday night

Had a small gathering of 15 people who all ate everyone said how fantastic they staff wer and food was Beer is great and a great atmosphere

Well this is not posh, but it serves reasonable food at a good price. Plenty of seating. Very polite staff.

Went here on a visit from Scotland for lunch and a few drinks but they refused to take my Scottish money by two members of staff. They said pay by card as we don't take Scottish money. Shocking in this day and age will never return. Went to the quarrybank in templerley and no problem whatsoever lovely staff lovely food

A lovely surprise how good this was. The food was excellent beautifully presented tasty and good size portions. Friendly helpful service and a lovely clean pub environment. Great beers. Will definitely be going again. Really enjoyed it

Great pub with loads of parking, food was very good and fast and efficient service.

Had a great family event day shame it was raining but on the whole a very good day. The landlord and landlady were amazing nothing was too much for them, the staff are so friendly and helpful. Made to feel welcome .

Beer is excellent, food is standard pub grub, staff all friendly and helpful, 4 stars given because food was nothing special.

Thank you to the manager and staff at the Griffin. Birthday buffet was substantial and lovely food. Staff were fabulous. Would highly recommend

Food was delicious the staff are great

The staff were great, good craigh in the pub and outside. Food was mediocre, sadly.

Called in for a one off tea, wasn't the best but not the worst. Somewhere in the middle would be a fair review.

Good food good service well done friendly staff as well

Fabulous food this afternoon, Roast dinners very tasty. Staff very plesent. Very clean pub with a high standard throughout the pub aswell. Definitely come again. Plus Definitely recommend it. Thank you.

Manager and staff showing how customer service should be done. Food was superb, well priced and plentiful

What a fantastic experience, having read some bad reviews I wanted to find out for myself and I wonder if those people had been in the same place the staff were so friendly and the food was fantastic and served on warm plates which I prefer the people complaining about the car park must be blind as signage was very clear and we were asked on arrival if we had driven and directed to register the car Overall could not fault anything and have now put this on my list of places to return to

From the moment we walked into the Griffin of Heald Green wow it looked amazing everywhere looked spotless even smelt fresh no stail smells when we order food it was amazing delicious well done for turning it around keep the great work up Joyce, Barbara, and family

Beautiful pub and lovely customer service and made very welcome by the landlord and landlady. Will defo be returning again

Would like to say a massive thank you to all the staff for a great service and lovely food, I’d definitely recommend to anyone in future!

The most shocking and rude, obnoxious, threatening behaviour from the new Landlord tonight. We arrived at 8.35pm and ordered drinks, asked was they still serving pizza and was told “yes” we ordered at 8.45pm and was told it piled be 15 minutes wait. No problem we said and thanked the staff for sorting out our food, we were very grateful. At 9.25pm a :ember I’d staff came over to inform us that they didn’t have any flat mushrooms left, did we want some other mushrooms on our pizza, we said no thanks, we would just like to get a refu; as it has been passed 40 minutes now since we ordered. My husband went over to the bar to get a refund on his card, the landlord came over, became extremely rude to my husband, got in his face and was showing aggressive body language to my husband, I immediately got up and went over to ask why he was behaving aggressively towards my husband…wow oh wow, he became aggressive and began shouting at us both. The landlord took himself outside . Once he had returned to the pub we asked the landlady for an explanation for his aggressive behaviour towards us, she was just as rude!!!!, DEFINATELY DO NOT SUPPORT THIS COUPLE OF NEW LANDLORDS!!!!! We only called in for a quick pint and a pizza and came away feeling completely shocked at how locals/returning customers have been treated at our local pub.

I parked in the pub car park and had a very average dinner here. We ate something roughly approximating to pizza. Several weeks later I received a £100 parking fine for using the pub car park.

Absolutely FANTASTIC food and service. 5 stars in ALL respects.

Lovely food, lovely friendly staff

Would like to say thank you for a lovely meal and the service was lovely. I would also like to say that the landlady was very professional when having to deal with a rude customer at the bar while we were eating our lunch. The staff and management were lovely would recommend going there to our friends and family.

Food is not as good as it used to be, not sure if the chef has changed. Items wanted by party members were not available. Plenty of staff behind the bar, friendly but appeared distracted.

Large, welcoming pub serving a great selection of beers. Plenty of seating inside and out. Friendly, efficient staff.

Absolutely fantastic, thanks Karen 👍👍👍👍👍👍👍

Went for my mums 70th birthday. 13 of us. I phoned the order through to Zoe who was absolutely lovely and so helpful. The food was brilliant as usual. The staff are just the best. They literally couldn’t do enough for us. Constantly checking on us. Nothing was too much trouble Really good value for money. Thank you everyone there for making it such a special evening x

Had a few afternoon drinks with the wife. Sat outside in the well kept outdoor area. Nice choice of lagers

Felt VERY uncomfortable ordering at the bar as the staff started whispering, sniggering and laughing under their breath! Felt that uncomfortable only had the 1 drink with a 3 course meal! Pity! A real shame as our server was a delight, attentive, quick and very well mannered. Bar staff should take a leaf out of his book! Will be using a different chain in the future! Shame as the food and prices were pretty decent and we would have returned if not made to feel this way! It was like a ghost town when we showed up! But I think I see why 🙃

Those small plates of food they do are amazing !!! 🥲

This food was below my expectations. Obviously the curry sauce came from a jar because I have tasted a similar taste from a jar. Another person who wasn’t even serving me said just to let you know last order for food is at 8.30 The time was around 8.15 . Two curry’s two drinks £54.00 expensive bland food food .

Barman does not listen to your actual order, fish was fried in oil that was too cold therefore very greasy

Called in for lunch, delicious, will be going soon for a main meal

Lunch with my friend. Staff recommended the lasagne, and I have to say it was up there in my top 3. It was gorgeous 😍. I didn't finish it all, but believe me, I tried! It came with salad, which was very fresh and lovely. Pub was rather quiet, but the staff were fantastic, very friendly, chatty, and cheerful.

Lovely place to and have drinks and food and the staff there are just wonderful I deffo will be going back to it

It has only Strongbow on tap and the rest were brewery beers that they couldn't tell us what each one is similar to I can wholeheartedly say I will not be coming back

Really nice place. Some great Holt beers on draught and a specialised pizza oven too! Next time we're in Heald Green we'll be back.

Amazing people and amazing food ! Visiting from canada and went in for my first English pub experience and they did not disappoint! Amazing food and very welcoming staff can't wait to go back to watch a football match !

Super food! Best lasagne ever! Food is lovely and nice people. Don't need to say anymore!

Beer 🍺 Holt's was kept great, went down well, food service good, bar and food service staff friendly, toilet's were very clean, will happily return to the Griffin

A late dinner tonight.. very good service and the food was served promptly and the young lad who gave us it was so polite and courteous Thank you.

Having read reviews chose this for a biryhday lunch with my sister. None of us are from the area. Really warm welcome, hot delicious food. Thanks to all the staff - can't praise them enough

Great service by staff, and the food is really nice. Mon-Fri they have special offers

Can't fault this pub/restaurant.

Called in for a meal after the nearby Beefeater wouldn’t give us a table despite it being practically empty Really glad because the atmosphere,staff service and food was excellent

Went for a meal with my niece and my mum who has dementia, from the minute we walked in we were treated with such kindness, the bar staff were so lovely, customer service was 2nd to none, well done guys, food well absolutely 💯 perfect, will definitely be back, thanks so much for looking after us so well 😀 👍

Very pleasant eating place. Food very nice. Downside.. i wanted a pint of blackcurrant with water but they was only able to serve half a pint...disappointing along with the wait for the main course. So if I want a pint of water with my food, I can't have it? Manager not interested. I don't think it's an unreasonable request.

Lovely food and great atmosphere

Had an excellent meal here (Morrocan Halloumi Skewer) which was scrumptious mafe all the better by waiter who served us. What a hard working customer focused chap 5 star

The food was delicious & the service excellent, despite us being a large group of 16. Would definitely visit here again!

Great pint of real ale if a bit pricey.Never ever again will I : pop in :again for a pint. Complete and utterly robbing drivers .to park .£60 quid a time. Most expensive pint I've ever had. Never been charged to park at a pub before in all my entire life 70+ yrs. Disgusting con .

No wonder its always empty, rip off parking scam designed to catch you out and result in a large fine..management do not care and are not interesd......avoid

A pub worth visiting very nice fish and chips

Menu improved and food plentiful. A little quiet.

Had my dads Birthday in the function area 42 people , all the staff and food where excellent I would recommend no problem, there was loads more food than we needed and nothing was a trouble for the staff well on done

Good little pub. But, nearly £6 for an old mout cider. A bit on the steep side

We had a birthday dinner and it was lovely there was thirty of us.

Always friendly, lovely clean establishment, wheelchair accessible, pets are welcome....

Your mad if you visit this pub you get fined for parking on the car park. It's truly not worth it. Never again will I darken its door. Joseph Holts need to change a few thing here.

We came here for Mothers Day, there were 11 of us in the party, It was very busy but the service was brilliant as was the food. Definitely go again.

Fish and chips was not good would not recommend this dish !!

Love this place, we visit it for food on a regular basis. Young lad who serves the food is lovely and friendly. Very polite

Had breakfast it was OK but if you get toast it doesn't come with butter you have to pay for it?? I would not have breakfast here again

Lovely pub and nice comfortable seating area, the food was nice, the only criticism was, there are alot of dogs coming in, and the bar staff are stroking and petting the dogs, and then serving drinks & food without washing their hands, myself and my Sister witnessed this 3 times in the 40 minutes we were there. I also asked what the fish was, as it wasn't stated in the menu, apparently after a few discussions with other staff who didn't know, it's HAKE, NOT COD OR HADDOCK, at the price fish chips are on menu, you shouldn't cheat the customers out of not giving them either COD OR HADDOCK. Thank you for reading my review.

Love the griffin, I am a regular in here and am always happy with the service and all the staff are quite friendly

Lovely food. Good atmosphere. Burger and chips tasted really lovely. Chocolate fudge cake and custard was a good portion of food. Good time.

Basic pub food and "take it or leave it" service 😕

Food wasn't good No ground black pepper Not hot Didn't get what I asked for Wouldn't take anyone in there for food We won't go in again

I asked for a Flat base crispy Garlic Cheese Pizza I got a Cold thick soggy one I couldn't eat 👎👎 I asked for a Liqour Coffee and is it Double cream or spray cream ( aside wouldn't order one with spray crea) the Lad said double cream so I ordered 2 What we got wasn't a Liqour coffee it was a coffee with spirit in a cup and cold 👎👎👎👎 Wouldn't eat hear again ,, Family ordered Sunday roast Roast potatoes terrible Very disappointed

Decent meal for the price but nothing exceptional. We were pestered by 2 well inebriated men who thought they were funny while trying to have a private, deep conversation

Meal was excellent unfortunately got a £60 fine in your car park entered all my registration details in your pub but still got fined. Sorry won’t be eating here again

Visited on 27 November 2023 for my sister's birthday. Pub was not busy, one other party in pub. Staff never mentioned that we needed to book car in, nor did I see signs in the pub. Received on 27 December parking ticket for £60. I will never visit this pub again.

1st class staff, great atmosphere, fantastic Christmas day, lovely meal thank you

Food is tasty and nice staff 👍🏻

Used to visit this place regularly the food was always 1st class. Being back in the area it was the first place we thought but oh how the times change. The food was nothing special and whilst one of the party ate another was still waiting for theirs. Certainly shall not rush back. Oh and to it all I got a £100 fine for. It registering my car my bad as I was dealing with an unsteady 87 year old who refused her wheelchair, my appeal was rejected so ended up paying a reduced £60 fine so an hour expensive day for something so run of the mill.

Didn't eat my 1 drink if as over priced for what I got. I used to go all the time but this time something was different

Great food and pleasant atmosphere well done 👍

Been here a few times and the food has always been good. I had braised steak with mash and green beans. My partner had fish and chips which is always very nice.my daughter had the fresh pizza and chips followed by ice cream. We was served by liam who I've been served by before, he always goes above and beyond and is very friendly. He is a credit to the pub.

Nicely decorated pub decent pub grub and friendly atmosphere. Clean toilets too

We visited the Griffin for lunch myself my sister and my Nan age 91 yrs old . My Nan absolutely loved the decor the Lights the open fire it was all perfect . The food was delicious the staff were so nice and attentive. We would 💯 visit again and would definitely recommend to friends and family .

Good range of Brewery's own beers...lovely glass of Blush 😊

The Griffin used to be a decent little pub-restaurant. These days, it's one to avoid. I visited last night for the last time. Four teenage staff chatting away behind the bar, oblivious of me waiting to order our food. I counted almost two minutes before I was acknowledged. They took my order which had a few customisations. They asked me if I'd like any drinks. Halfway through making the drinks, they asked me to remind them what I'd ordered, and they still got it wrong. Keep in mind that I'd only ordered two drinks. They were all chatting throughout and not really paying any attention to customers. When the food came, which was pretty quick to be fair, of course it was wrong. Couldn't be bothered to complain anymore. The food was, at best, average. Won't be returning anytime soon.

I visited here with my team during my business trip to Manchester, we ordered Chicken Tikka along with brewery, ambiance was great & so was the food

We have never been here before but what a lovely place friendly and the food was nice .

I got food poisoning and poor service

Just eaten here and need to say how wonderful the staff are especially Nathan/Nethan what a lovely and helpful man

Lovely pub, good service, very clean and welcoming with a nice selection of food.

Didn't arrive until after 8pm, so too late to sample the food, but the bar is well stocked with plenty of choice. Staff were really friendly and the environment warm and comfortable. Would definitely visit again.

Food nice ,staff friendly especially Liam such a great guy who couldn't do enough for you definitely a credit to the place. 100% we'll be going back x5 people and all Happy with the food

Ordered a pizza it arrived with no cutlery or serviets .when i asked for them i was told "well that deserves a great tip" Not the first time staff argueing over tips !!!

The nicest cheese an onion pie I've had

Nice food, nice beers, lovely staff - just the job.

brilliant food brilliant staff because we have learning disabilities thay looked after us cheep prices for drinks

I don’t normally write reviews but just wanted to thank Tracey and her team for the excellent customer service. Every member of your team treat customers with respect and kindness. Lovely Liam was waiting on our table, he is so pleasant and nothing was too much trouble. The food was lovely, thanks to the team behind the scenes, it wouldn’t work without you.