Woodcote Green in Sutton

Terribly, terribly slow service. Not very friendly staff. Horrible tea. No atmosphere and the tables don't get cleared and cleaned well enough.

The first time I have ever found a piece of plastic in the food! It was a piece of blue coloured plastic (luckily it was visible enough, mixed in with the coleslaw which was coated in mayonnaise. As soon as I spotted it the waitress offered me a replacement meal however I said that's fine I'll carry on, but I'd like a refund please. She offered a full refund on not only my meal but my husband's as well, including the drinks. As I carried on eating, I also noticed a large piece of cabbage in the coleslaw that was obviously the hard heart of the cabbage and was a nasty grey colour! The waitress looked as disgusted as I was! Another couple of minor gripes - when we first queued to be seen to our table, all we could see was a sign saying 'Restaurant closed'. We nearly walked away until it was confirmed that it was indeed open. The waitress seeing us to our table asked about any food allergies, which we mentioned - nuts and eggs. However when it came to a different waitress taking our order, there was no mention of allergic ingredients and both meals arrived with egg in them - the mayo on the coleslaw and also probably a small amount in the tartare sauce. We managed to navigate that ourselves, as we usually do. The food itself was very good and price reasonable too. The ham in the ham and cheese baguette was amazing, more like sliced gammon; very high quality and not smothered in too much cheese which was to my liking. Salad was tasty although a bit too smothered in a fatty mayo, but OK. Better than dry rocket and lettuce. The fish and chips were very good, no complaints there. Good portion size and reasonable price. We came away happy that the full meal was refunded but alarmed by the food prep standards as someone could have choked on that piece of plastic. One assumes careless and rushed staff in the kitchen is the problem. Waitresses were pleasant and helpful, doing a good job on a busy Saturday lunchtime. The menu was not a patch on when it was under the previous management, we used to go in for an amazing gourmet burger meal. It's now a much reduced but serviceable menu.

From being great pre dobbies to now the worst place ever food brown slimy lettuce ,below standard ,this is waiting to change hands again

Great cafe with very nice coffee at average prices. Food is good as well. Didn't actually walk around the garden center but, for what I saw , it looks very comprehensive.

Food. In restaurant below acceptable standard Salad had soggy wilted leaves that were inedible Fish finger sandwich had a bare scrape of butter And fish gingers were the cheapest variety Ham with the egg and chips tasteless And cheesy chips. Cheese very sparse

Didn't have what we required but garden centre large with vast selection of plants,garden equipment, pots etc. Two eateries and play area. Staff helpful and pleasant. Plenty of parking

Went for bedding plants had good selection. People that work there polite and informative😀

I previously gave a lower review after moving from Woodcote to Dobbies. After visiting a few times recently I cannot fault the quality and quantity of stock. The staff are very attentive and The teddy bears picnic was brilliant!!

Two weeks ago I bought some meat (sausages, steak and steak burgers) from the butchers at Dobbies. I cooked it on the bbq for my family that evening. We all ate the same food but I was the only one to eat the steak burgers. The only other thing I ate was some corn and salad, which my family also ate. Four hours later and I was doubled over in pain and vomiting. I was up until 4am and I felt so unwell that I had to cancel all plans the next day. I’ve had a few more bad stomach cramps since then, I’ve seen a doctor and he’s said it’s very likely I’ve had food poisoning. Even today I’ve had stomach cramps! I emailed Dobbie’s to complain last weekend but so far no response. I’d really think twice before buying meat from there.

Lots of nice plants, good selection for the pond, great food shop too, shame the coffee place near the children play area was super slow to get a coffee and the young girl was borderline rude

Lovely food and so much to buy .🌹😁

Went for breakfast and it was really nice. Scrambled egg on toast and traditional breakfast really well presented and filling. Great friendly staff. 04.08.24 went for breakfast today great quorn sausage, egg roll and latte

sad the butchers do not take cash you can only pay with a card

Visited last Monday. The cafe adjacent to the children's play area is really good value for a snack. I had baked potato with beans. The children's meal deals are healthy and varied. The place is clean and tidy. Can't find any fault. Will be going again because I couldn't find the plants that I wanted ( probably looking at the wrong time of year) The Maidenhead Aquatics concession is excellent. The guys that work there know everything you need to know about keeping fish, and are really helpful.

Excellent selection of plants and garden tools, furniture etc. Even had a Sainsbury's in there as well as a restaurant and coffee part.

Main draw was soft play which was disappointing and diminished my 'day out'. At £3 per child you'd expect some level of staff supervision, especially during the holidays. In actuality you get cafe staff checking in bookings then disappearing. Instead, there's a large sign stating various rules including the baby area 'recommended for under 2". The assumption is that children and/or adults will read rules. Not on my visit as kids were running between areas while parents half-heartedly supervised from the side between conversation points. We lasted 30 minutes in baby area having exchanged words and glares over the lack of common sense around babies. I understand if paying staff to supervise will affect profit as it's a cash grab but at least put a gate on baby area. Everything slightly overpriced but could put up with that as nice and diverting day for kids to browse plants, aquarium and children's toys/books. As we left a staff member wanted to know if we'd like to sign up for Dobbies membership. We declined as soft area not suitable in it's current form to justify regular return.

Popped into Dobbie's just to have a look around and ended up getting some beautiful flowers. So much choice and very helpful staff. One of the best Garden Centres I have been too.

Main cafe. Just ordered cake and coffee 10 minutes ago and left waiting while staff took a phone call and walked away leaving coffee on tray with no cake. She made no reference to having to leave, just left talking on the phone. Waited nearly 5 minutes before another colleague came over and asked if there was anything else I needed and then completed the order. Not the first time cafe staff are utterly uninterested!

We had some amazing great value food in the restaurant. Food was served super quickly and Talo was a brilliant host. So helpful and positive. Definitely we would come back again.

Nice displays, great atmosphere and helpful staff.

Lovely place! Wheelchair friendly, good value for money, great cake!! Lots of parking

Soft play is great for the kids and the outside play area free coffee with loyalty card is extremely welcome and good deal on plants

Lovely place for a family outing on summer afternoon! Great collection of plants, a cafe, a restaurant, a super market. A one stop shop. Staff was friendly, service was great. Cafe had a small seasonal menu. Large portions and well priced. They offer Sunday Roast and afternoon tea which looked great but they require a reservation 24 hours prior. Operates until 3pm everyday. Lots of seeds, plants and garden stuff to be tempted by. Definitely recommended for all plant lovers.

Terrible service! Terrible food! This place really has gone done him since it was taken over, but even more so now. My wife was nearly sick, the food was that bad Won’t be coming here again. Such a shame

Feels like a local garden centre even though it’s a chain. Love it.

Best garden centre in south London. very clean and easy to walk around food good and staff are very knowledge about what thay sell. Would recommend Dobbies to everyone.

You could spend the day there. Lovely outdoor seating by the waterfall. Lots of varieties of flowers & trees.

Lovely place to shop for plants, take your children for a play outside, sit, and have a coffee. Nice place to sit and have lunch with friends, but it would be even better if they had more staff in the main restaurant

Good food - garden centre, friendly staff

Had lunch in the restaurant and the cheese and tomato toasted sandwich was absolutely disgusting. The toast was overdone and the filling was very sparse and didn’t taste like cheese. Needless to say I won’t be returning.

I always enjoy coming to this garden centre. It has recently changed hands having been taken over by Dobbies, they are doing a great job and the quality of the service remains high. I have visited Dobbies numerous times over the last 2 years, and I have joined their 'club' which I highly recommend. You'll pay a small membership fee (around £12 per annum) but you'll easily recoup this amount with money off vouchers, 10% off plants etc, and 2 free drinks per month. The drive through compost service is great! Simply drive up, buy your compost, bark, sand, etc and the lads will load it in your car for you. Brilliant! Great restaurant too. I highly recommend Dobbies.

The staff were really friendly and helpful nothing was too much for them we brought a bench and parasols which is going to be delivered

I was very dispointed with my full English breakfast. It was over £9, and for that price I expected better, and more. The service was just ok, we waited ages for our drinks. The breakfast wasent very hot and I should of sent it back. For £9, I got 1 slice of toast.

Great selection of plants and I love that you can buy infant indoor plants to grow-on instead of spending loads on adult plants. Avoid the restaurant on Saturday lunchtime though...long queues waiting to be seated. Food bland and very overpriced.

Never order ham and cheese quesadilla for children party .

Slow getting served in restaurant. Foof very average when it comes. Plants etc expensive but there's a good range..

Brought my daughter this morning for some breakfast and a drink in the restaurant. Half the tables empty with no one occupying them. Small queue of people waiting but moving quickly. Get to the front to be told we’d have to wait as no tables were available. Baffling as I could count at least 10-15. Turned around and went elsewhere instead.

Hideously busy cafe full of yummy mummies, and children attending soft play.

Aquarium is really good and so is outdoor play area good prices

Dobbies-"where customers are the least important thing!" bought 2 plants for 1 pound each,charged 3.99 each,didnt notice at checkout that they didnt cover the full price bar code with the reduced bar code.(Lidl does it better! and its misleading!) I had to drive back same day as busy at the following days. Customer service rep made me wait 10 min for another staff to be able to give me refund,when she arrived she chatted for another few minutes and than the system went down , than she asked me:"do you know our opening times?"- I said how do you mean? I think it was rather rude. I expressed it took me 1 hour from my house and back again(+petrol) due to an accident in Wallington to get my money back, its inconvenience and I know its not a big amount but its the principles! I did ask if they would consider compensation, as this ruined my day and I couldnt even think about gardening after this she said:"NO WE DONT COMPENSATE! "tbh giving me the £1 little flower for free wouldnt have caused much financial disaster for such an established and overpriced garden center, and it would have been a kind gesture, but no I did feel awkard actually expressing my dissapointment."It does happen easily" she said .She did say sorry. Another little point: the coffee at the main Cafe is almost made me sick its hot milk with a hint of coffee , cappucino and latte made at the same way, for coffee lovers do not attempt! Staff needs serious training on barrista skills!sorry to be negative , and I am not usually like this but I just didnt feel an "important customer at all",wont be visiting again.

I wanted small terracotta pots, but they didn't have the size that I wanted. I bought some lovely bedding plants and enjoyed my visit to the cafe.

Popped in today with my son to grab a children’s water can, approaching the tills to pay and he vomited all over the floor. I would like to thank all staff members that helped us, some bringing tissue, water and cleaning the floor. Thank you, and I apologies for the hassle! The service there has always been fantastic :)

We visited for our monthly free coffees and a lovely girl named Isabella saw I had trouble carrying the tray so took it all the way outside for me, making sure me and my husband were fully satisfied with the experience. Garden Centre staff were lovely. Bit pricey.

Butcher is brilliant. Had a problem with a turkey joint and the way it was dealt with was second to none. Would highly recommend.

With a nursery, decor shop and cafe, this is a great place to bring clients when working on projects in the area. Plentiful parking, open later on Thursday evenings.

Nice garden center with lots of things to see, buy and enjoy hot or cold food and drinks. Kid can have a nice family day out. Their's lot's of garden plants and garden furniture for all the different people and family and more over there's also Waitrose stores in the Dobbies Garden Center.

This Dobbies is lovely for gardening and butcher and Waitrose items are great BUT I've come to this Dobbies quite a few times and the food is not great. They either don't have much (items on the menu not available) or the food is cold. The avo on toast is terrible, had it on three occasions thinking it can't be that bad but I'm wrong, there is so much onion in the avo that, that is all you can taste the whole day! The coffee is good and the soft play for under 5s is super but don't go for breakfast or lunch, just coffee or tea.

Good range of plants as well as other items like stone or tools. They also have several cafes and a small children playground and foam pit. The pond was quite low when we went and the example garden could do more to showcase and give ideas. Prices can be higher than nurseries. Dogs allowed in all areas. At back is waitrose with beautiful butchers.

Shambles. Arrived at 10:38 thinking we would be early for breakfast (website listed 10:30 opening) Waited over 30 minutes for a table even though queuing next to an area with many free tables. Poor girl managing the queue asked her manager if we could be seated there but was advised these were for afternoon tea only. It was before 11 and we would surely have eaten and been out well before 12… Asked to order immediately after being seated as there was a 30 minute wait on food. Even getting someone to take our order took 5 minutes or more. Sat waiting for about 20 minutes and no one thought to bring our drinks before the food. Asked a waitress for some water whilst we waited. 20 minutes later 3 cups arrived (there are four of us..) Hot drinks arrived a few minutes before the water… Food took forever as advised and had run out of sausage for one of our meals.. finally finished eating around 12:20. Getting the bill.. Yes, it’s Father’s Day but this is something management should have planned for. You’ve put your staff in a really difficult situation and given a sub-par customer experience. Really, really bad. I hate giving bad reviews as you can see from my review history so it genuinely was awful. Such a shame as the restaurant is lovely and clean, food is OK (if they don’t run out) and staff are usually polite when they aren’t rushed off their feet.

Good if you are going for garden stuff although on the expensive side. Ate at the restaurant, one staff member was quite short with us and left me and my elderly mother standing waiting to be seated. Short changed on the breakfast due to "supply issues". Won't be eating there again, gone downhill since Dobbies took it over...

Excellent place to visit.Has a massive assortment of plants garden furniture tools etc ,and a good cafe.Must recommend.

Lovely garden centre lots of choice, staff were very friendly and helpful

Got what I needed. Very straightforward. Sweet cashier.

Lovely garden centre, good deals on food (although service is slow, but staff are always very friendly and happy to help). The soft play is a highlight too, lovely and clean, and not too big perfect for the toddler stage

Come here for lunch with mum. Always a queue to be seated which isn't great for mum to have to stand. I think they needs more people working there. Empty tables so why do we need to wait so long? Fish and chips was great

Big thank you to the Dobbies Woodcote staff. I was with my son near the alpine plants, which is near the kids play area. He was in the play area. He came over asking if there was a bigger kids area… I told him that we would go look after I picked out the last of the alpine plants. About 30 seconds later… he vanished!! So I looked all around. I was cool and calm and looked inside. But he was no where to be found. So I asked staff for help… about 3-5 people kicked in to action. They took it very seriously. Even customers helped look. He was found after 10 minutes… (he was under the bench playing with the rocks! Right next to the alpine plants). Thank you so much to everyone at Dobbies for springing into action. It was the first time I visited the centre so I didn’t even know where to look. I was fuming with myself and my son but the Dobbies staff were so lovely about it. Kept checking on us afterwards and made it into a positive experience for my son. My son became the local celeb. I didn’t let him out of my sight after that. For this, kudos to the management for hiring lovely empathetic people. In terms of plants… yes they had everything that I wanted. Really good selection. Good selection of stylish pots too. Found some good welly boots for the allotment . I wish they stocked soft ties for plants. They had an alternative but it was twice the price. Toilets were clean but could be better (ie diaper bin was left opened). The restaurant was nice but needed a bit of TLC. No napkins… nearly all the forks were dirty. Also the exit is a bit steep and scratched the underside of my car. Please fix that. Thank you once again Dobbies!

Why is the waterfall by the kiddies sandpit so neglected? Surely in a garden centre it should be maintained to a high standard? The surrounding pathways all needed a good sweep too. Very sad. Its not like it used to be.

I'm a frequent visitor to Dobbies, and I want to highlight the excellent service provided by two separate staff members at Dobbies Garden Centre, Woodcote Green. One is Ben, the restaurant manager, and the other is Richard, one of the 'tomato plant experts' - probably THE tomato plant expert! First of all, I shall mention Ben, for whom nothing is too much trouble. He is efficient, warm and friendly and is extremely hardworking. I often visit the restaurant and/or one of the two coffee shops with my friend Sue, and Ben is usually busy supporting his teams by taking orders, serving meals, making the drinks or working at the tills. He helps out wherever he is needed and doesn't stop until the outlets have quietened down. He always has time to greet us and is always happy, smiling and positive, which is uplifting and spreads positivity to his team and customers. We're always delighted when Ben is around. Thank you for your excellent service Ben. Richard is a member of the garden team, and is usually seen in the main building or anywhere he is needed, such as clearing trolleys in the car park. I asked for his advice on planting and caring for my tomato plants; and I immediately realised that I had asked the right person, as Richard was able to provide accurate and very helpful advice on the type of pots and compost I needed, plus the planting-out and ongoing care of my young tomato plants. Despite the fact that the garden centre was about to close, Richard took the time to show me various pots that I could use to ensure my young plants had the best chance of growing into strong and healthy mature tomato plants with a prolific crop. I selected three large pots that Richard had suggested would be suitable, but didn't have time to buy the compost at the drive-thru. The next time I visited the garden centre, Richard recognised me in the car park and asked me how I was getting on with the tomato plants. I was delighted to tell him that I bought the compost he'd recommended and was ready for the planting. It's exceptional staff members like Ben in the catering team and Richard in the garden team who make the garden centre such a pleasure to visit, and who make customer service and satisfaction a priority; and most importantly, are prepared to go the extra mile for their customers. Thank you to both Ben and Richard; you're both assets to Dobbies.

The lady that served us at the cafe was lovely however the wait was awful. We had to stand for 40 minutes just to order a coffee and cake (there were only about 6 people in front of us, it was just so slow). I ordered an ice latte which had no ice. When I asked for ice I was told they had none. My toasted croissant had hard unmelted cheese in the middle. So I had a room temperature coffee and half toasted croissant after 40 minutes of waiting. Not worth the wait at all.

I'm not a garden fan (my mum is) as such but I've come to enjoy my trips to Woodcote Green Garden centre. The staff are helpful, the food in the restaurant is delicious and the produce is also nice and a large variety of plants. We are able to kit out our 100ft garden by going to Woodcote. If you're looking for somewhere to buy garden plants, sheds, garden furniture and other bits and pieces this is the place to go. EDIT: Since they changed over to Dobbies the products variety, food, restaurant is not the same. We used to enjoy our trips to Woodcote however now they are Dobbies not so much. The quality is not the same as it was. The variety of products are a lot more limited. The food court had a large selection of produce and unusual products which was lovely. They changed it to Sainsburys and now to Waitrose and just boring supermarket products. The quality of the restaurant food, portion size, availability and cleanliness is dramatically lowered. We used to love coming to do our shopping and have breakfast as a treat. We actually don't really bother to eat here anymore. It's such a shame that Dobbies has taken over because it has definitely ruined the shopping experience, especially for my mum who loves buying plants or bulbs for our garden. Sometimes it's best just to leave things as they were.

It seems strange that on a BH Monday managers don't get extra staff to cope with the increase in customers. Tight-fistidness backfires as customers get back in their cars and go elsewhere.

Nowhere near as good as it used to be before Dobbies took it over

Big garden centre. The restaurant is really naff with barely any options. I decided to have a croissant but when I got to the front of the queue they wouldn’t serve me a croissant, even though the counter was full, because they said that food was for tomorrow. It was mid-afternoon and still open for a few hours so I couldn’t really understand what the issue was. They were saying the same thing to everybody who asked for food. If you’re in ikea and hungry, eat in ikea… don’t say “I’ll eat when I get to the garden centre” like I did because you’ll starve

The drive thru to pick up the soil is brilliant. You do t even have to get out of the car. I’ll be getting all my soil from here from now on!

Good verity of plants . Great food . I generally look for the specials or sale items as I find them a little over priced.

We got a great selection of plants for our garden here.. Nice and spacious too, so even when very busy on a sunny weekend, you still have space to explore. Excellent customer service to boot. Highly recommend for the keen gardener.

This is one of my favourite places to visit at least twice a month , love looking through their selection of plants .... Love their coffee shop and restaurant..... The staff are always friendly and ever so helpful and knowledgeable.

Ample parking, plants and trees for sale, you can get meals there, breakfasts available, really good place to visit. There is also a small Waitrose there.

Not the best breakfast in town! This is quick / short review on the restaurant not the garden centre. Positives first … The staff here are lovely, the place is usually pretty clean and quite spacious the toilets are clean and they have accessible toilets. They also have a small sitting area where you can sit with dogs, which is nice as many do not allow dogs indoors we’ve found. Negatives (but quick and short-ish) As the staff are busy this tends to mean that food sits under the lights, drying up waiting to be taken to customers. So when you do eventually get your food, it is dry/hard, and not that nice to be honest. There is sometimes a group of us and occasionally a couple of us, either way, it usually take a long time to get a table, a long to order, and an even longer time for the food to get to you. Unfortunately for us whenever we have been here there is always something off the menu that is not available… on one occasion they had no chips, which at the time came with most meals. There was also a shortage of salad once, all quite strange when there is a mini supermarket on site. Such as shame, however they must be doing something right as they are usually very busy. Pic of breakfast, which took 40 minutes to arrive, unfortunately not sure I would recommend breakfast here.

Bought one of their 'Essential plant food' avoid container is faulty

Lots of help from the staff in the Aquarium area. Very good choice of fish and plants. I often visit the cafe here as by paying £15 per year you get 2 coffees per month free. Such a bargain and a nice chance to relax while mooching round the centre. Collected a 2 good 2 go indoor plant bag today. Very happy with my purchase.

It is a little expensive but worth the effort 👌

Good service.Amazing layout .Very good variety .

Like a maze gone wrong. Layouts well poor. Trips hazards all day long. Avoid like a humanoid.

It's a garden centre, but a nice one. Cafe/restaurants and all that jazz, a shop with more than just garden stuff, and a mini waitrose and butchers that we can highly recommend.

Lovely place to walk around, but the delay to get just a cup of coffee is horrendous. A good 30 minutes my friend waited in the queue while I sat waiting… if you want lunch in the main cafe even worse… they need to take your order , give you a number or something so that your friend can join you while waiting for your order…!!! Something needs to be done to improve this situation.. please!!!

Really nice shopping experience, all the workers have really good knowledge on plants and how to care for them. Lovely cafe inside , best flat white i’ve had in a while.

Could have gone to Columbia picked the beans roasted them and made me own coffee quicker than they did absolutely ridiculous

Very good collection of all kinds of plants, well display,all your summer garden needs there

Everything you need and more but pay more compared to others. Very helpful staff and well set out

Don't come here for breakfast! Had the worst breakfast I have ever had. Poached egg was solid, cold and rubbery with the yoke just crumbling, the hash brown was so over cooked, it didn't cut, just just crumbled into pieces and the bacon was more fat than meat. We complained and eventually got another poached egg and the comments when showing the hash brown to the server was "we have had a number of complaints", to which he walked off and then proceeded to totally ignore us. Waited 30 mins to get his attention for the bill and when I said about taking money off, he looked away and totalled ignored us. If it wasn't the fact that we had to leave quickly due to the time I would have taken it further then and there. Don't waste your money as they cannot be bothered. Update - In addition to the appalling breakfast and rude service, it seems we were also overcharged as your online menu states two traditional breakfasts for £14.00 – we were charged £15.98. It seems your staff need further training in cooking the food, customer service and their knowledge of the menu.

Nice garden centre, but don't eat the food in the restaurant.

Not the same since Dobbies took over.

Enjoyed a nice cooked breakfast here today. It has changed over the years and now has a smaller menu, but still good. I had a veggie breakfast and added on an extra egg and hash brown. Cappuccino was lovely and frothy. Food was which and staff were great. We went just after 9 so it was nice and quiet, it can get busy at other times, but lots of seating. Having table service is an improvement, as before you'd have to go up to order etc.

A bit on the commercial side but it does offer convenience and tailor towards a wide array of gardening needs.

Great. Everything very practical.

Great flowers and plants and a good cafe.

My favourite garden centre with a huge stock of everything for the garden. The new deli area has a great selection of fresh/frozen foods and alcoholic drinks. The café and restaurant are clean with interesting menus - if (like the rest of the centre) a tad expensive 😳

Brilliant centre with great stock and friendly helpful knowledgeable staff

We ate at dobbies yesterday in wallington and food was awful and I've has a bad stomach since. It was exceptional when it was Woodcote and we went there every Sunday. We will never eat there again. Garden center still great but please do something about restaurant ,such a let down

Restaurant experience was poor food quality was very bad and service was not very good had to wait to get served food came quickly bud was poor, The waitress was not bothered by it charged us 1/2 price but was not apologetic so I was not impressed

A pity the entrance and exit are so pot holed and dangerous. The toilets by the large cafe need a refurb, very shabby. Staff are lovely. Atmosphere very like an airport.

Great garden centre covering everything for the gardener plus food, pets, toys and a good restaurant

Unfortunately, our family breakfast fell short. The Benedict had a stale, soggy muffin, the traditional breakfast came with burnt toast, and my son's order was missing hash browns. Despite informing staff, the hash browns never arrived, as they were apparently lost. We paid full price but won't return due to the disappointing service and food quality.

Went for a breakfast here and I was sorely disappointed, food was stone cold, reheated bacon and sausage. Everything was cold. The waitress who took our order was miserable and dumped the food on the table and just walked off without as so much as a smile. Food and customer service at the restaurant was appalling, waste of money. Never going back.

Good range of plants and the restaurant looks nice

Poor service in cafe and quality of food equally poor

Great selection of seeds and plants. Child and dog friendly, however very disappointed with the 2 for 1 scone deal for members, there were piles of scones but none apparently were the ones for the deal ....

Enjoyed a really nice lunch with coffee today. Friendly staff throughout the centre

Decided to take the family out for lunch and haven't been to Dobbies since it changed over from Woodcote Green - we were very sad about this at the time. Arrived to see plenty of tables but a long queue to be seated. Apparently this was down to being short staffed so they closed a section of the restaurant. Even so, many tables were not being cleared away in the section being used which added to the wait. However, when seated, we were impressed with the selection for food and the fact kids ate and drank for free with an adult main. Made the prices, which were already reasonable, even better. My wife and I chose fish and chips which was really tasty and the kids had the usual child meals. The only downside was either side of the food. Waiting to be seated and then a very long wait to try and pay. Nevertheless, I would definitely come and eat here again as the kids eat for free and there was a decent choice for the adults too. That alongside the plants, fish and other things to look at make it a handy place to visit to use up some time.