Woodcote Green in Sutton

Nice garden centre for all your garden needs

It was very busy but it was a bank holiday so it is to be expected. They had everything we needed and the checkouts were quick and efficient.

I was really disappointed ! I bought 2 agapanthus bulbs yesterday that were in a terrible state I doubt that there is anything that will grow after spending £12.00.Not very happy!!

Huge praise to Customer Service at the Woodcote Green store Sophie and Natalie, what a dynamic duo, coping with such a range of queries and keeping their calm with such friendliness.

Lovely gem of a garden centre, great selection of plants and giftwrap, cafe staff really attentive, friendly and chatty.

Visited the restaurant but definitely won't return. Nearly 15 minutes before we were approached to take our order. Staff were not friendly, we were made to feel that we were an inconvenience. Ordered 2 jacket potatoes but both were cold. Tables nearby were also receiving cold food.

Great garden centre, plenty of choice with everything and plenty to do

Lovely restaurant with very attentive staff. Huge garden centre with so much choice. Definitely the place to go when you need hours to spend

I have noticed a considerable improvement in plants conditions, staff attitudes and food over the past few months and feel a lot happier shopping there now.

Had my daughter’s birthday there today and it was lovely had the whole soft play to ourselves and the food was lovely even the adults said the chicken nuggets were nice. Maybe come back next year for the party again. Thanks

Good quality items, very expensive though😕 Deli counter is fab, lots of rustic looking fare.

Such a beautiful garden centre. So spacious. Lots of car parking space. A great selection of indoor and outdoor plants. Also had a lovely lunch and they have cute cafes around too. Staff were very friendly. Worth a day out on a sunny day! Got an orchid on sale and it’s absolutely beautiful!

Shameful treatment of fish in TINY displays. This needs to be addressed urgently.

Friendly staff in both food and retail areas. Restaurantis good value. The food is well prepared and promptlyserved. The plants are well presented and cared for. Garden equipment is wellstocked but too much large expensive furniture. Some of us do not live in massive mansions.

Came for lunch and a browse of the spring stock. Lovely clean restaurant and a good selection on the menu. Tasty food. Plenty to see in store. Like the plants and gardening areas best. All staff very helpful.

Had an amazing visit today. Great quality products. Went to the cafe with my dog and had great service from the staff at the counter. Had a good conversation with Colin and he was hard at work with clearing the tables with a lovely lady. I was quite disappointed to see 3 or 4 staff members standing around in the restaurant on their phones paying no attention to the customers. Overall a great day out.

A really good garden centre. We get everything we need for the garden here.

Very busy garden centre but plenty of parking. Loads of plants to choose from. Food stall had some nice meat but expensive.

Nice garden centre but extremely expensive. Edit new Waitrose devoid of fresh produce, confusing

This is for the waterfall cafe only - not the whole garden centre. We arrived around 9.15am so only 15 mins after opening. Got our coffees and sat down. The state of the chairs and tables were disgusting. Tables clearly not cleaned before opening and the sofas were filthy. I appreciate it gets busy and things get dirty but I’m sure cleaning can take place after closing or prior to opening. Dirty tables are inexcusable especially when the cafe was quiet, and only just opened.

Went to meet friends for breakfast in the restaurant. The food was terrible it was cold, only one sausage each, and advertising says two. Service is very slow. You need more staff. Would never go there again,

So much to choose from! I'm waiting for the next payday to get some more stuff

Lovely place for houseplants, a lot for gardens and landscapes. Seen that we have a plant of the month, adding pics of anthuriums. The place has an amazing restaurant, cafe and food hall. A nice place to spend a few hours. Also with a play area for children.

First time and was amazed by the offering to do with gardening. It's good that we went start of spring, the blooms were gorgeous!

Good plant selection at decent prices. The cafe also has a few gluten free meals which was a nice surprise.

This place is so nice for a spin on holidays, with good variety of gardening items and good cafe and restaurant. It's a little overpriced, though. But I heard they have good offers with their membership.

Visited the centre today, had a pleasant time doing a bit of shopping then stopped of for a bite to eat in the restaurant, the food was slightly higher priced than I would of liked, however the service received by the server was exceptionally good, the young man "Colin" was polite and helpful he definitely made my experience a lot nicer well done young man

Great garden centre with a lovely restaurant

Disappointing cafe. Not enough staff so a long wait. The seating is very dirty and in comparison to similar cafes quite pricey.

We often visit this garden centre. Prices are a little higher than others, but the quality is always good. Cafe and restaurant are also very good.

Great place to visit. The staff are friendly and helpful. We visit soft play which is affordable. There is a good range of products too.

Lovely Center, staff was helpful and they had what I needed 👍🏾

My friend and I decided to have lunch at the Woodcote Green Dobies today; we were aware that several friends had stopped going there because of the poor quality and price of the food but thought we'd try it anyway. We ordered a Coronation chicken sandwich for £10 - we expected quite a good sandwich for that amount but what we got was a very thin scraping of what, I can only assume, was the coronation sauce as the chicken was noticeable by its absence. The sandwich was accompanied by a small amount of salad and coleslaw. We also thought we'd try a piece of the coffee and walnut cake for £4. A very slim sliver of cake - probably about 15 mm in thickness was served. We are aware that the price of eating out has risen sharply but, for what we received, the prices were a joke and we, also, will no longer eat at this restaurant.

This place is no good if you enjoy food. We have just got back from there after having lunch. We had to eat at home to remove the taste of lunch. We were supposed to have seasonal veg We were given peas. As for the garden centre every thing is over priced and and not good quality.

We had to wait over half an hour for our food to arrive. I had ordered a cottage pie with 'seasonal veg'. The pie was hot but the meat part was sloppy. The 'seasonal veg' turned out to be peas only!! Very disappointing and an experience I'm not going to repeat.

More than just plants, Dobbies boasts an incredible butcher with a fantastic selection of meats—fresh, high-quality, and expertly prepared. Whether you’re after the perfect steak or top-tier sausages, you won’t be disappointed. With a great range of plants, gardening essentials, and friendly service, this place is a hidden gem worth visiting!

Big garden centre and nice atmosphere, but sadly there Are no organic seeds or organic germinated plants for sale

Excellent place to visit.Has a massive assortment of plants garden furniture tools etc,and a good cafe.Must recommend.

Food and service was excellent. Food hall great as well.

The whole family love this places from the grandma to the kids.

Last Sunday, young staff in the counter is not very approachable she's just like a robbot scanning our stuff to pay, I greet her with a Hi and No reply lol, and I said Thank you after and still no reply, no eye contact at all to the customer! I wish I took a picture of her face lol. She seems like not happy being there. So sad really, she was at the main exit cashier. Our second visit we tried to dine in to try the traditional breakfast we are 3 mins late so we're been asked to orden for lunch so we decided to try the sandwiches from restaurant, but our order took so long to serve we waited for like more than 30 mins for a sandwich what an experience so far. For the third visit just of today, we finally manage to get in time for the traditional breakfast but unfortunately we are quiete disappointed as the sausages are not nice, the egg is slightly uncooked on top very runny. Please sort out the staffing and service in general. Thank you

nice restaurant with softplay and a small waitrose, good for spending holiday afternoon

Great selection of plants and kid friendly. Love a trip to softplay and then a coffee, cake and stroll about

Great garden centre covering everything for the gardener plus food, pets, toys, gifts and a good restaurant which does get v busy

Loved the soft play here - attached to a great little cafe. I hadn't realised the restaurant was in a separate building, which we also enjoyed. Hoping to make the most of a membership here

A nice selection of plants. However, I bought a large zz plant and when I got it home discovered the soil was very moist. So left it alone but a few days later all the stems started to just break off from horrendous root rot and it ended up in the bin. Extremely disappointed as the large plants are not cheap.

Shocking. Will never go back. Bumpy potholes drive in nearly took our front bumper off. Waited in line for 20mins to be seated in the restaurant, and despite all the empty tables, no staff came to seat anyone. We tried out luck in the cafe instead. Waited in line again. They had a buy 2 for 1 on scones after 2pm, but when we ordered at at 2.02pm they said they didn't have any scones. We couldn't get out fast enough. We wnt and had a lovely 5* meal at a local pub, The Woodman and will go back there again, never to Dobbies.

Bought some solar garden lamps yesterday, and found one without spike when I got home. Spoke to Sophie in the store this morning, who happily went off to find it. Called me back, and posting to me! Excellent customer service Dobbies! Well done and thank you!

Had 2 parties at Dobbies for my son. It is the best value and such a lovely birthday celebration. The staff are SO helpful and go above and beyond.

Specific Cafe review. The garden centre itself is wonderful, but the cafe is repeatedly understaffed. Today was exceptionally poor. We had to clear our own table upon arrival, the waited 25 minutes to order. The food came out within 20 minutes or so, however my friends lunch was cold. No checkback, cutlery arriving 5 minutes after the meal. Long wait for hot drinks. Just generally poor and unhygienic. I will note my baguette was lovely. But they need more staff.

Good value, large selection of items

Dobbies Garden Centre at Woodcote Green is a fantastic destination for garden enthusiasts and families alike. The centre is spacious, well-organized, and offers a vast selection of plants, gardening tools, and home décor items. The quality of the plants is exceptional, and the staff are always on hand to provide expert advice. The on-site restaurant is a highlight, serving a variety of delicious meals and desserts. During my visit, the food arrived promptly and was both hot and tasty. The portion sizes were generous, and the menu offered something for everyone. Parking is ample and convenient, making the entire experience hassle-free. The centre is clean, tidy, and well laid out, ensuring a pleasant shopping experience. I highly recommend Dobbies at Woodcote Green for all your gardening needs !

With indoor and outdoor areas are nice. Have plants, food and other products to choose.

Very friendly staff, welcoming and pleasant. Nice soft play for younger children, and a pretty solid breakfast (very good deal on adult + child breakfasts!) Would recommend, and expect we will be back again!

I love visiting this garden centre...the cafe is spacious and a lovely place to meet up with family and friends

Gone down hill since last change of ownership

We had a luxury afternoon tea and it was one of the best we have had

Went to restaurant and food was delivered.quickly and was reasonably tasty but trying to pay was an impossible experience. We asked and asked for the bill. Do they want us to just walk out? Three, four times the staff said they would come. 40 minutes later. Ug !

Worse coffee ever. Boiled milk ?

Good quality food and drink as well as plants and lots of parking

Sadly, the award winning restaurant has now changed to a poor imitation of itself. Food is bland, uninteresting and re-heated. Such a shame for what was one of the best restaurants in the area. The place also feels dull and lifeless now. A real shame.

Had a wonderful time at the Dobbies Christmas shopping evening in November. Stayed for the Xmas dinner which was amazing. Had a lovely waitress Vicki with red glasses who did all she could to make it a great evening . Would highly recommend 🥰

It's quite sad what this garden centre has become compared to what it was a few years ago. Very poor service in the restaurant. Expensive throughout. Quality of everything has dropped.

They have a large selection of Christmas trees

I'm not a gardener but I do like to visit Dobbies every Christmas to see all the seasonal items & pick up a few Christmas treats & presents I used to take my mum too before she left us. She really enjoyed it too 🙂

Oh dear such a shame! Woodcote Garden Centre used to be a pleasant place to visit and browse. It's now a corporate, soul-less store. No attractive display on entering, just a huge lawnmower, no gift shop areas, no kitchen shop, no farm shop, no fresh produce. You may just as well visit a supermarket. Not sure where the soft play area is planned but the outdoor play area is looking tired and scruffy. Maybe it will look a bit better when the cafes are open , but it's no longer a place I will want to spend much time in. EDIT DEC 2024 I left this review 3 years ago and I'm.hsppy to say Dobbies has really turned it around. All the negative aspects have been changed. There is now a super butchers and delicatessen, attractive gift area, good restaurant, soft play area and outside play area popular adjacent to the ice cream countrer popular in good weather. Some of the plants are still a bit pricey although there are usually offers available. Just had Christmas afternoon tea there which was very enjoyable. Made welcome by our lovely waitress VICKY who was AMAZING! 😊

Fantastic garden centre. Plenty of parking and we loved the butchers. Highly recommend the cafe too, comfortable and good value

Overall a good garden centre where you can have a reasonable meal, it can get very busy around lunch so you will most likely have to wait to be seated.

Had a lovely Festive Afternoon Tea with friends . Food was very good and they catered for all our needs , likes and dislikes. Vicky was very attentive and friendly would definitely recommend .

Huge garden centre. Lots available. Two places to get coffee. Lots of parking

Not very good. Food was average at best and items for sale were of poor quality.

Christmas time so very busy. We were seated quickly, and order taken. First drinks arrived promptly, however our food was only warm when it arrived. Trying to get another drink was difficult, but when ordered took ages to arrive. Nice garden centre but at busy times they need more staff in the cafe. Plenty of parking and easy access. Toilets were fine.

Love this place. I can spend hours wandering around. Great selection of plants and paraphernalia. Nice little cafe as well.

What a lot of Xmas tat. The wait for food was ridiculos.

Long wait to be seated. Slow service (not the fault of the friendly staff, there just wasn’t enough of them) Food was poor and the coffees were weak. We used to come all the time before Dobbies took over. I won’t be coming back.

Had a lovely day there coffee food was great

Only popped in for 2 coffee's. Joined small que in cafe at 4.00 pm still queuing at 4.25 pm The service in the cafe area is so slow it's ridiculous.

Chris Milan rolling in his grave at how Dobbies have turned his enterprise into a soulless profit machine

No staff!! Waited 25 mins for a coffee and gave up! They took 10 mins to serve each customer!!I told one of the ladies on the till near the exit and her reply was oh yes it’s very popular!!! Joke ! Also too expensive!

I used the Cafe regularly sometimes meeting friends. Staff are nice but queue can be slow at times. Today in the morning it was good. Makes a nice change from high street chains. Coffee is enjoyable and with their reward becomes very reasonable. Sometimes I have a cake to share with wife. Nice walk around store. True one can be tempted to spend.

Lovely restaurant and friendly staff enjoyed the Jacket potato with beans and cheese, and salad. Good value for money.

Friendly staff as always and good service

Love this place. Really friendly and knowledgeable staff.

Very busy garden centre, Generic products, Amazing restaurant staff

Food in the restaurant is always very nice

After standing in a queue for half an hour, a server with a bit of an attitude said she was just cleaning our table, when we got to the table after she stopped for a chat on the way to it, it wasn’t clean. There was crockery left and it was sticky. After 15 mins sat waiting no sign of serving staff we gave up and left. Had a lovely meal with quick good service at the grange instead

Avoid eating here. I can’t comment on the food because we waited so long we gave up and left. The server taking us to the table had a bit of an attitude. She said she had cleaned the table but it was sticky and still had crockery left on it. Once at our table we were ignored. We had a lovely meal with quick good service at the Grange. Go there instead 🤣

Previously rated this around 4 stars....now I recommend you do yourself a favour and avoid it. The place is run down, staff seem to be under a great deal of pressure, everything is untidy cafe tables are sticky and covered in other people's leavings. It's a real shame as under the original owners the place was immaculate, well run and the staff were really good. I can only imagine that the owners who are a venture capital fund are squeezing the staff and trying to wring out every bit of profit they can.

Restaurant is unbelievable queued up for at least quarter of an hour for someone to seat us although there were quite a few empty spaces. Then had to wait for someone to come and serve us with a half an hour wait for the food to come. Took us nearly an hour - food not great. Shop fine but will go elsewhere to get something to eat in future appalling service

Since becoming a parent I’ve enjoyed many a trip to Dobbies garden centre, browsing the toy section, enjoying the Christmas decorations etc However, the soft play is dirty. I’d started noticing the connection between visiting the softplay and my son getting sick. I haven’t been for a year, my son hasn’t been sick for a long time, then we were at the softplay on Saturday and sure enough, my son was up coughing all night a few days later. I think the coincidence is too large. I have never seen staff going around disinfecting like I have seen with other softplay. For example, tadworth leisure centre soft play they have someone cleaning the play things constantly! I won’t be taking my child to the soft play again and won’t recommend to others. Please improve the hygiene.

Total lack of proper staffing in Cafe & Restaurants. Long queuesas only in-person in Cafe taking orders and making drinks, preparing foods whilst another was restocking display. Long queue for Restaurant yet lots of empty tables. Why extend restaurants with plenty of seating areas if not enough staff to cope with busy times (happens all the time around Lunch period. It's not Rocket Science that it is likely to be busy!!!!!

Got some great stuff but very expensive

Changed a lot over the last few years. Supermarket never been the same 😩 Great for plants and little expensive. Christmas decorations are great.👍🏻

We met friends for coffee and cake this afternoon. We sat in the dog friendly part of the restaurant We went up to order our drinks etc.Only to find only two people were serving, we had to wait to be served for an unacceptable amount of time. We felt very sorry for the guys working at the servery. They had far too much to do and had to cope with such a long queue. A female member of staff was stocking up cake (which really didn't need it) she should have helped the two guys trying to deal with the queue. Even if she just plated up people's requests for cake and biscuits it would have helped. We probably won't return, it's a shame because this used to be a pleasant experience.

I asked where the fruit bushes are and was sent to the shrubs. And the overflow car park needs upgrading. Difficult to push trolley over.

Lovely Christmas section Great meal in restaurant

Love this place - it’s much more than a garden centre - it’s complete family entertainment. Genius! They have thought of everything from children’s entertaining to catering for all tastes and meals to gift buying and all seasonal events. The only reason I’ve given 4 instead of 5 stars is that sometimes when going into Dobbies for something specific, it has run out and there’s shortage of stock. But that’s the price for popularity.

Great garden centre and food hall. Got some very good deli items from the butchers and had a nice tea and cake here too!

Love going here. Has a great selection of everything. Also fantastic butchers which sell amazing cuts of meat and different meat dishes ready to cook! Lovely christmas stock now in

Very Busy place could quite easily spend the day there nice restaurant