Woodcote Green in Sutton

Good plant selection at decent prices. The cafe also has a few gluten free meals which was a nice surprise.

Visited the centre today, had a pleasant time doing a bit of shopping then stopped of for a bite to eat in the restaurant, the food was slightly higher priced than I would of liked, however the service received by the server was exceptionally good, the young man "Colin" was polite and helpful he definitely made my experience a lot nicer well done young man

This place is so nice for a spin on holidays, with good variety of gardening items and good cafe and restaurant. It's a little overpriced, though. But I heard they have good offers with their membership.

Great garden centre with a lovely restaurant

Disappointing cafe. Not enough staff so a long wait. The seating is very dirty and in comparison to similar cafes quite pricey.

We often visit this garden centre. Prices are a little higher than others, but the quality is always good. Cafe and restaurant are also very good.

Great place to visit. The staff are friendly and helpful. We visit soft play which is affordable. There is a good range of products too.

Lovely Center, staff was helpful and they had what I needed 👍🏾

We had to wait over half an hour for our food to arrive. I had ordered a cottage pie with 'seasonal veg'. The pie was hot but the meat part was sloppy. The 'seasonal veg' turned out to be peas only!! Very disappointing and an experience I'm not going to repeat.

More than just plants, Dobbies boasts an incredible butcher with a fantastic selection of meats—fresh, high-quality, and expertly prepared. Whether you’re after the perfect steak or top-tier sausages, you won’t be disappointed. With a great range of plants, gardening essentials, and friendly service, this place is a hidden gem worth visiting!

Big garden centre and nice atmosphere, but sadly there Are no organic seeds or organic germinated plants for sale

Excellent place to visit.Has a massive assortment of plants garden furniture tools etc,and a good cafe.Must recommend.

Food and service was excellent. Food hall great as well.

The whole family love this places from the grandma to the kids.

nice restaurant with softplay and a small waitrose, good for spending holiday afternoon

Last Sunday, young staff in the counter is not very approachable she's just like a robbot scanning our stuff to pay, I greet her with a Hi and No reply lol, and I said Thank you after and still no reply, no eye contact at all to the customer! I wish I took a picture of her face lol. She seems like not happy being there. So sad really, she was at the main exit cashier. Our second visit we tried to dine in to try the traditional breakfast we are 3 mins late so we're been asked to orden for lunch so we decided to try the sandwiches from restaurant, but our order took so long to serve we waited for like more than 30 mins for a sandwich what an experience so far. For the third visit just of today, we finally manage to get in time for the traditional breakfast but unfortunately we are quiete disappointed as the sausages are not nice, the egg is slightly uncooked on top very runny. Please sort out the staffing and service in general. Thank you

Great selection of plants and kid friendly. Love a trip to softplay and then a coffee, cake and stroll about

Great garden centre covering everything for the gardener plus food, pets, toys, gifts and a good restaurant which does get v busy

Loved the soft play here - attached to a great little cafe. I hadn't realised the restaurant was in a separate building, which we also enjoyed. Hoping to make the most of a membership here

A nice selection of plants. However, I bought a large zz plant and when I got it home discovered the soil was very moist. So left it alone but a few days later all the stems started to just break off from horrendous root rot and it ended up in the bin. Extremely disappointed as the large plants are not cheap.

Shocking. Will never go back. Bumpy potholes drive in nearly took our front bumper off. Waited in line for 20mins to be seated in the restaurant, and despite all the empty tables, no staff came to seat anyone. We tried out luck in the cafe instead. Waited in line again. They had a buy 2 for 1 on scones after 2pm, but when we ordered at at 2.02pm they said they didn't have any scones. We couldn't get out fast enough. We wnt and had a lovely 5* meal at a local pub, The Woodman and will go back there again, never to Dobbies.

Bought some solar garden lamps yesterday, and found one without spike when I got home. Spoke to Sophie in the store this morning, who happily went off to find it. Called me back, and posting to me! Excellent customer service Dobbies! Well done and thank you!

Had 2 parties at Dobbies for my son. It is the best value and such a lovely birthday celebration. The staff are SO helpful and go above and beyond.

Specific Cafe review. The garden centre itself is wonderful, but the cafe is repeatedly understaffed. Today was exceptionally poor. We had to clear our own table upon arrival, the waited 25 minutes to order. The food came out within 20 minutes or so, however my friends lunch was cold. No checkback, cutlery arriving 5 minutes after the meal. Long wait for hot drinks. Just generally poor and unhygienic. I will note my baguette was lovely. But they need more staff.

Good value, large selection of items

Dobbies Garden Centre at Woodcote Green is a fantastic destination for garden enthusiasts and families alike. The centre is spacious, well-organized, and offers a vast selection of plants, gardening tools, and home décor items. The quality of the plants is exceptional, and the staff are always on hand to provide expert advice. The on-site restaurant is a highlight, serving a variety of delicious meals and desserts. During my visit, the food arrived promptly and was both hot and tasty. The portion sizes were generous, and the menu offered something for everyone. Parking is ample and convenient, making the entire experience hassle-free. The centre is clean, tidy, and well laid out, ensuring a pleasant shopping experience. I highly recommend Dobbies at Woodcote Green for all your gardening needs !

With indoor and outdoor areas are nice. Have plants, food and other products to choose.

Very friendly staff, welcoming and pleasant. Nice soft play for younger children, and a pretty solid breakfast (very good deal on adult + child breakfasts!) Would recommend, and expect we will be back again!

I love visiting this garden centre...the cafe is spacious and a lovely place to meet up with family and friends

Gone down hill since last change of ownership

We had a luxury afternoon tea and it was one of the best we have had

Went to restaurant and food was delivered.quickly and was reasonably tasty but trying to pay was an impossible experience. We asked and asked for the bill. Do they want us to just walk out? Three, four times the staff said they would come. 40 minutes later. Ug !

Worse coffee ever. Boiled milk ?

Good quality food and drink as well as plants and lots of parking

Sadly, the award winning restaurant has now changed to a poor imitation of itself. Food is bland, uninteresting and re-heated. Such a shame for what was one of the best restaurants in the area. The place also feels dull and lifeless now. A real shame.

Had a wonderful time at the Dobbies Christmas shopping evening in November. Stayed for the Xmas dinner which was amazing. Had a lovely waitress Vicki with red glasses who did all she could to make it a great evening . Would highly recommend 🥰

It's quite sad what this garden centre has become compared to what it was a few years ago. Very poor service in the restaurant. Expensive throughout. Quality of everything has dropped.

They have a large selection of Christmas trees

I'm not a gardener but I do like to visit Dobbies every Christmas to see all the seasonal items & pick up a few Christmas treats & presents I used to take my mum too before she left us. She really enjoyed it too 🙂

Oh dear such a shame! Woodcote Garden Centre used to be a pleasant place to visit and browse. It's now a corporate, soul-less store. No attractive display on entering, just a huge lawnmower, no gift shop areas, no kitchen shop, no farm shop, no fresh produce. You may just as well visit a supermarket. Not sure where the soft play area is planned but the outdoor play area is looking tired and scruffy. Maybe it will look a bit better when the cafes are open , but it's no longer a place I will want to spend much time in. EDIT DEC 2024 I left this review 3 years ago and I'm.hsppy to say Dobbies has really turned it around. All the negative aspects have been changed. There is now a super butchers and delicatessen, attractive gift area, good restaurant, soft play area and outside play area popular adjacent to the ice cream countrer popular in good weather. Some of the plants are still a bit pricey although there are usually offers available. Just had Christmas afternoon tea there which was very enjoyable. Made welcome by our lovely waitress VICKY who was AMAZING! 😊

Fantastic garden centre. Plenty of parking and we loved the butchers. Highly recommend the cafe too, comfortable and good value

Overall a good garden centre where you can have a reasonable meal, it can get very busy around lunch so you will most likely have to wait to be seated.

Had a lovely Festive Afternoon Tea with friends . Food was very good and they catered for all our needs , likes and dislikes. Vicky was very attentive and friendly would definitely recommend .

Huge garden centre. Lots available. Two places to get coffee. Lots of parking

Not very good. Food was average at best and items for sale were of poor quality.

Christmas time so very busy. We were seated quickly, and order taken. First drinks arrived promptly, however our food was only warm when it arrived. Trying to get another drink was difficult, but when ordered took ages to arrive. Nice garden centre but at busy times they need more staff in the cafe. Plenty of parking and easy access. Toilets were fine.

Love this place. I can spend hours wandering around. Great selection of plants and paraphernalia. Nice little cafe as well.

What a lot of Xmas tat. The wait for food was ridiculos.

Long wait to be seated. Slow service (not the fault of the friendly staff, there just wasn’t enough of them) Food was poor and the coffees were weak. We used to come all the time before Dobbies took over. I won’t be coming back.

Had a lovely day there coffee food was great

Only popped in for 2 coffee's. Joined small que in cafe at 4.00 pm still queuing at 4.25 pm The service in the cafe area is so slow it's ridiculous.

Chris Milan rolling in his grave at how Dobbies have turned his enterprise into a soulless profit machine

No staff!! Waited 25 mins for a coffee and gave up! They took 10 mins to serve each customer!!I told one of the ladies on the till near the exit and her reply was oh yes it’s very popular!!! Joke ! Also too expensive!

I used the Cafe regularly sometimes meeting friends. Staff are nice but queue can be slow at times. Today in the morning it was good. Makes a nice change from high street chains. Coffee is enjoyable and with their reward becomes very reasonable. Sometimes I have a cake to share with wife. Nice walk around store. True one can be tempted to spend.

Went to meet friends for breakfast in the restaurant. The food was terrible it was cold, only one sausage each, and advertising says two. Service is very slow. You need more staff. Would never go there again,

Lovely restaurant and friendly staff enjoyed the Jacket potato with beans and cheese, and salad. Good value for money.

Friendly staff as always and good service

Love this place. Really friendly and knowledgeable staff.

Very busy garden centre, Generic products, Amazing restaurant staff

Food in the restaurant is always very nice

Avoid eating here. I can’t comment on the food because we waited so long we gave up and left. The server taking us to the table had a bit of an attitude. She said she had cleaned the table but it was sticky and still had crockery left on it. Once at our table we were ignored. We had a lovely meal with quick good service at the Grange. Go there instead 🤣

After standing in a queue for half an hour, a server with a bit of an attitude said she was just cleaning our table, when we got to the table after she stopped for a chat on the way to it, it wasn’t clean. There was crockery left and it was sticky. After 15 mins sat waiting no sign of serving staff we gave up and left. Had a lovely meal with quick good service at the grange instead

Restaurant is unbelievable queued up for at least quarter of an hour for someone to seat us although there were quite a few empty spaces. Then had to wait for someone to come and serve us with a half an hour wait for the food to come. Took us nearly an hour - food not great. Shop fine but will go elsewhere to get something to eat in future appalling service

Previously rated this around 4 stars....now I recommend you do yourself a favour and avoid it. The place is run down, staff seem to be under a great deal of pressure, everything is untidy cafe tables are sticky and covered in other people's leavings. It's a real shame as under the original owners the place was immaculate, well run and the staff were really good. I can only imagine that the owners who are a venture capital fund are squeezing the staff and trying to wring out every bit of profit they can.

Since becoming a parent I’ve enjoyed many a trip to Dobbies garden centre, browsing the toy section, enjoying the Christmas decorations etc However, the soft play is dirty. I’d started noticing the connection between visiting the softplay and my son getting sick. I haven’t been for a year, my son hasn’t been sick for a long time, then we were at the softplay on Saturday and sure enough, my son was up coughing all night a few days later. I think the coincidence is too large. I have never seen staff going around disinfecting like I have seen with other softplay. For example, tadworth leisure centre soft play they have someone cleaning the play things constantly! I won’t be taking my child to the soft play again and won’t recommend to others. Please improve the hygiene.

Total lack of proper staffing in Cafe & Restaurants. Long queuesas only in-person in Cafe taking orders and making drinks, preparing foods whilst another was restocking display. Long queue for Restaurant yet lots of empty tables. Why extend restaurants with plenty of seating areas if not enough staff to cope with busy times (happens all the time around Lunch period. It's not Rocket Science that it is likely to be busy!!!!!

Got some great stuff but very expensive

Changed a lot over the last few years. Supermarket never been the same 😩 Great for plants and little expensive. Christmas decorations are great.👍🏻

We met friends for coffee and cake this afternoon. We sat in the dog friendly part of the restaurant We went up to order our drinks etc.Only to find only two people were serving, we had to wait to be served for an unacceptable amount of time. We felt very sorry for the guys working at the servery. They had far too much to do and had to cope with such a long queue. A female member of staff was stocking up cake (which really didn't need it) she should have helped the two guys trying to deal with the queue. Even if she just plated up people's requests for cake and biscuits it would have helped. We probably won't return, it's a shame because this used to be a pleasant experience.

I asked where the fruit bushes are and was sent to the shrubs. And the overflow car park needs upgrading. Difficult to push trolley over.

Lovely Christmas section Great meal in restaurant

Love this place - it’s much more than a garden centre - it’s complete family entertainment. Genius! They have thought of everything from children’s entertaining to catering for all tastes and meals to gift buying and all seasonal events. The only reason I’ve given 4 instead of 5 stars is that sometimes when going into Dobbies for something specific, it has run out and there’s shortage of stock. But that’s the price for popularity.

Great garden centre and food hall. Got some very good deli items from the butchers and had a nice tea and cake here too!

Love going here. Has a great selection of everything. Also fantastic butchers which sell amazing cuts of meat and different meat dishes ready to cook! Lovely christmas stock now in

Very Busy place could quite easily spend the day there nice restaurant

Some cafe staff lack customer service, seems unpleasant serving customers. This really puts me off going there to the cafe. The centre itself is very beautiful & lovely, restaurant food is good & the other staff are mainly friendly & nice.

Many items not priced three of my purchases were charged higher differently to the display ticket.will always check next time when shopping

Great range of plants good service at the checkout ,had lunch in the restaurant, wonderful food, great service

Terribly, terribly slow service. Not very friendly staff. Horrible tea. No atmosphere and the tables don't get cleared and cleaned well enough.

Why is it that there is never enough staff in the large coffee shop at busy times !!! Only 2 members of staff on . So slow ! Been in the queue over half an hour . Queue so long and slow . Come on get your act together we ladies like coffee between 10-11

We are regular visitors to Dobbies … been coming 30 yrs when it was woodcote. Not our local centre but worth the excursion. We visit often with our son who has special needs and uses a wheelchair .. the centre is easy to get around with great plant selection and some bargains too. Food in the restaurant part has always been excellent and staff lovely…. Making sure we are comfortable and have everything needed. Christmas displays fantastic. Bonus is the hairdressers outside .. Urban Fox. Hairdressing has always been a challenge for our son .. he is 34! No problem for Sabrina who is patient, kind and cuts his hair so well. ,

Must use better coffee. It's dreadful

Excellent afternoon tea, fabulous staff. Well done.

Food and drink ordered were both cold and service was poor

I love this place. I’ve always been able to find pretty much everything I need here. The customer service is also second to none. I’ve ordered various pieces of garden furniture - some that didn’t end up fitting in the space that I had in mind, yet they arranged collection without any worries, leading to a hassle-free return.

The first time I have ever found a piece of plastic in the food! It was a piece of blue coloured plastic (luckily it was visible enough, mixed in with the coleslaw which was coated in mayonnaise. As soon as I spotted it the waitress offered me a replacement meal however I said that's fine I'll carry on, but I'd like a refund please. She offered a full refund on not only my meal but my husband's as well, including the drinks. As I carried on eating, I also noticed a large piece of cabbage in the coleslaw that was obviously the hard heart of the cabbage and was a nasty grey colour! The waitress looked as disgusted as I was! Another couple of minor gripes - when we first queued to be seen to our table, all we could see was a sign saying 'Restaurant closed'. We nearly walked away until it was confirmed that it was indeed open. The waitress seeing us to our table asked about any food allergies, which we mentioned - nuts and eggs. However when it came to a different waitress taking our order, there was no mention of allergic ingredients and both meals arrived with egg in them - the mayo on the coleslaw and also probably a small amount in the tartare sauce. We managed to navigate that ourselves, as we usually do. The food itself was very good and price reasonable too. The ham in the ham and cheese baguette was amazing, more like sliced gammon; very high quality and not smothered in too much cheese which was to my liking. Salad was tasty although a bit too smothered in a fatty mayo, but OK. Better than dry rocket and lettuce. The fish and chips were very good, no complaints there. Good portion size and reasonable price. We came away happy that the full meal was refunded but alarmed by the food prep standards as someone could have choked on that piece of plastic. One assumes careless and rushed staff in the kitchen is the problem. Waitresses were pleasant and helpful, doing a good job on a busy Saturday lunchtime. The menu was not a patch on when it was under the previous management, we used to go in for an amazing gourmet burger meal. It's now a much reduced but serviceable menu.

Amazing garden centre. The 1 star is for restaurant service. I had to wait 50 min for the chicken finger for my babies , as soon as we received them the chicken was dried and cold and didn't look like chicken to me. 20 more minutes for our main . We ordered one 3 meat roast , the potatoes were stone and cold . The fish and chips was a nice plate . I asked a member of staff to check why the chicken is so dry , she laughs at me and completely ignored us living us and let us wait for her to come back and give us an explanation. Shi didn't bother to go and ask she just waiting in a corner chatting with her colleague.. Very rude from this unprofessional memberof staff. I dont recomend this place to eat . We had unpleasant experience before but we just ignore it because was very busy. Horrible service and food . Sorry Lucian

Only went for free coffee & cake ended spending £40 on plants

It was at one time a large garden centre but now most of it has gone over to food. It is a super market , huge restaurant & cafe. Only a small area with bedding plants. Disapointing.

** THIS REVIEW IS ABOUT THE RESTAURANT NOT THE GARDEN CENTRE I have long been a visitor of this garden centre, before it was a Dobbie’s. We were yet to try the restaurant since its take over, as we’re were regular visitors and always enjoyed the food when it was independently owned. We were passing and decided to try the breakfast with our children. The staff were trying, and it was clear we had a new employee taking our order who was trying his best to navigate out requests. When our food arrived a lot of items were over cooked on the traditional breakfast, and my daughter’s croissant was fridge cold and looked very unappealing, and arrived to the table quite late after asking where it was, 2 orders of toast also never arrived at the table. The restaurant is very big, and has the potential to be great, but the food really isn’t worth the queue.

Huge garden centre with plenty of selection for outdoor garden plants, shrubs, hanging baskets, vines etc. They also have an aquarium. There’s space for the kids to play. Having a Waitrose inside Dobbies was really nice to see. A coffee shop, soft play, barber shop whatever you need you’ll find there.

We enjoy going to Dobbies for the soft play, events, see the fish, and for some cake. Joined the Dobbies club and get to have a free hot drink each month as well as a free birthday treat. Soft pay is ideal for children 2 and under as it is very small.

so far so good, but I wish they have the all day breakfast in the menu

Very big garden centre with loads of parking. Plenty of options, Restaurants and coffee shop inside.

Support Local business!!!! I love Dobbies!!!!

Terrible food. This place has really gone downhill. The service is ridiculous too! So slow!! I really would like to say something nice about the restaurant but can’t think of anything, I have being coming here for over 20 years. Such a shame 😳

This review is about the restaurant - I took mum there last Saturday morning (it had just opened) for breakfast. For context, I go regularly to Dobbies as it’s my local garden centre. Mum had scrabbled eggs and croissant and I had fry eggs, beans and sausage. I have 3 major complaints: 1. Quality of the food - the scrabbles eggs look like the day before and warmed up. The croissant was completely cold! 2. Quantity - the size of the portion was for child, the beans came in the small cup. there was more plate than food. FYI - not asking for massive breakfast. 3. Price - I am all about you get what you pay for so, with that in mind in was a joke for what we got. Really disappointing experience and wouldn’t recommend it. I would have rather gone to my local cafe where it would half the price and better quality. FYI - I went to knights in Godstone this week - 100% better

We go here every week. Always super service at restaurant.

Great garden centre with very helpful staff, if you ever have any questions. Plenty of healthy plants to choose from that will make nice additions to your home. I bought a Ficus Audrey & Radamercera Bonsai Style plant a while back. And they’ve grown very well. Prices are reasonable 👌🏼

From being great pre dobbies to now the worst place ever food brown slimy lettuce ,below standard ,this is waiting to change hands again