Wok2Go in Cheshire East

Lovely food but don't ask for delivery. 2hrs waiting is taking the mick

Their e-commerce is very poor. On the last two occasions their online has said there is a problem with my credit card (which there isn’t). There won’t be a third time. On the last two occasions their online takeaway has been delivered to the incorrect address.

First time in wok 2 go and the food was lovely tasty and hot .would definitely go again we came from leek for a run out and would use again a well earned 5 star's

Service was great but the food was a little tasteless

Disgusting place they served us small chopped up pieces of pork in their supposedly vegetarian dishes.. they don’t even offer an apology or offer to change the food either.. fine i guess if you like to be surprised with little pieces of pork in your food !!!

Food was average at best, was told this was a brilliant takeaway but on food and customer service when making a complaint, i couldn't believe the service I was receiving for tbe money I paid. Will 100% NOT be going back. Very poor.

The food is shameful they need to be ashamed of them selfes ,avoid avoid, there is better chinese takeaways in macc and cheaper ,, the driver stated food was cold as he had 5 delivers on and was told to delivery to tyth est ist??? Meaning the posh houses ist,, please dont use this place avoid

Absolutely awful had a fish dish but had bits of chicken in and being pescatarion was rather off putting. My son had teriyaki chicken noodles and hated it. The egg fried rice was really dry

Indulge in Wok 2 Go's Legendary Salt and Pepper Chicken and Chips Prepare yourself for a culinary adventure unlike any other, where flavor reigns supreme and satisfaction knows no bounds. Step into the realm of Wok 2 Go and discover the legendary Salt and Pepper Chicken alongside its perfect companion, the Salt and Pepper Chips. Picture this: succulent pieces of tender chicken, marinated to perfection and tossed in a tantalizing blend of salt, pepper, and secret spices. Each bite delivers an explosion of flavor that dances on your palate, leaving you craving for more with every mouthful. But the journey doesn't end there. Enter the realm of the Salt and Pepper Chips - crispy on the outside, fluffy on the inside, and infused with the same irresistible seasoning that elevates them to culinary greatness. Each chip is a symphony of textures and tastes, guaranteed to leave you craving for just one more bite. Together, the Salt and Pepper Chicken and Chips form a dynamic duo that has captured the hearts and taste buds of food enthusiasts far and wide. Whether you're dining in or grabbing a quick takeaway, this iconic combo never fails to impress, leaving a lasting impression that will keep you coming back for more. So, if you're ready to elevate your dining experience to new heights, look no further than Wok 2 Go's legendary Salt and Pepper Chicken and Chips. Indulge your senses, satisfy your cravings, and immerse yourself in a world of flavor that knows no equal.

Very nice all round, but I like the Sweet and Sour King prawns especially! Not too expensive and always the same portion size and consistency. Fast service, ready in under 10 minutes! Have used many times and will use again and again.

Food was amazing and service was great. Will definitely be coming again.

So after having deliveries here for years and tipping well wok to go decided tonight we were to far for delivery . Very disappointed you’ve really let us down

Fast, hot, and delicious. What more do you need? Some of the best asian food I have had in a long time and at a reasonable price.

Excellent food, delivery was fast and good size portion of food

Lovely food. Fresh & clean tasting. Not the biggest portions and quite pricey but worth it.

This must have changed hands or chef in last couple of months. It took over an hour to deliver 5 dishes. Later than told on the ‘phone. I think they got 3 out of those 5 choices wrong. Even the rice. It had egg in it, and we ordered the jasmine fried rice. A sticky rice option would have been nice. My ribs were definitely wrong. All in all, we threw away more than we ate. Certainly won’t be order from there again.

Our order was delivered incorrect. The customer service is shocking, I had to drive the takeaway back for a refund. As a local, loyal regular customer, I will never be going here again

Really enjoy a Wok 2 go take away, i can really taste the freshness of the food. The salt and pepper ribs are divine, I like to try something new each time and haven't been disappointed yet.

Expensive but tasty and not greasy

Because of the inadequate provision of takeaways in Tytherington this one has a local monopoly. It is good quality food but the ordering and pricing are just a try-on. Bollington now has no less than THREE Indian restaurants so upgrade your taste buds away from bland oriental and drive just a further 5 minutes [free parking]. You can also get Chinese and Greek food a few minutes further on towards Pott. Give it a go !

Polite service good food .easy ordering

Great Take Away, very fresh and tasty food and feels like a slightly more healthy take away than others. Little pricey and can get very busy at peak times so be prepared for a potential wait.

My favourite takeaway. Perfect food

We ordered our meal for delivery. The person who took our order claimed our card had been declined we tried another card & was told the same however wok2go took 2 amounts of £68.90 & no meal was delivered. I complained & 3 days later we were refunded. This company do not deserve to be in business

Good fresh food with a varied menu. My only complaint is that some dishes that aren't vegetarian, such as thai green curry are not labelled properly.

First time ordering and will definitely be my last, extremely bland and super expensive. Massively disappointed, would not recommend.

Best Chinese in Macc, been going for years, great food every time.

Food is great, ordering system terrible

Excellent food and very friendly staff. Quick and efficient

This place used to be top notch and we have been going for years but just lately the standard of food and service have been terrible. Tonights meal of duck was like eating shoe leather coupled with the fact it’s vastly overpriced we won’t be using again. What a shame the management have let standards slip

Great food, but the telephone ordering service isn’t good! They need a dedicated person to take orders that isn’t situated on the busy counter and who is older and experienced. I actually find it stressful ordering which is ridiculous!

We ordered Wok2Go for our dinner tonight, after a 1 hour wait, we had the delivery driver calling saying he'd lost his connection to the sat nav. We had to explain to him various street names, some of which he did not know. The fella looked about 17, my guess it is his first job. When he was turning out, he almost crashed into our neighbour's fence whilst driving very dangerously. I would put one star but the food was lovely, despite it being slightly cold. We are mainly just upset at the customer service & delivery.

Very rude women on phone No customer service at all ! Would not recommend

Very good Chinese, quality meats and food

My go to takeaway for eastern cuisine.... Fresh and tasty Everytime

Ordered food which was an hour late in arriving. Looked at what was delivered which was not our meal. Telephoned within 3 minutes of delivery and then heard nothing. Rang to cancel order but we were told it was on its way. Arrived 40 minutes later. The driver arrived with the food in his car saying that he was told not to deliver until we gave him the food which was delivered 2 hours before. We were able t do this as it was all still in the bag but not a nice attitude given their mistakes and to top it all food only ok and luke warm!!

Been a few times for a takeaway & thought them fairly good. Last might we were very disappointed as the food was fairly bland & tasteless. The sweet & sour chicken had hardly any flavour. I don't think we'll go again unless they improve the quality.

Excellent food,nice to see a busy open kitchen too. It's popular and gets very busy at weekends. The staff do their best and are always welcoming and polite.

Yes it's overpriced but I've used them many times as they are local. I asked for NO ONION, very simple, very clear and acknowledged on their meal receipt but the food arrived full of onion. I called and emailed but no replacement meal offered or apologies. Why ask for comments / special requests if you are going to ignore the request and ignore your obvious errors. Very expensive inedible meal

Had few takeouts fom woktogo mainly under duress as know lot better and cheaper out there but tonight for convenience ordered take out Chinese curry . Worst Chinese curry ever if you wanted a jalfreizi or dupiaza you would have enjoyed but didn't go there for Indian!!! Phoned to explain disappointment and we told we can take back for refund but bit difficult when already on plate! They not really interested. Guess they would just pull something else out of freezer based in lock-up back of carpark to fry up - avoid . Shame used to be nice but now over priced for substandard food.

First time using Wok 2 Go. Friendly service and delicious food! Reasonable prices too.

Best Chinese in Macclesfield. Ingredients are fresh and there is a good homemade flavour to the dishes. Also does Thai food!

The food is normally excellent from here but tonight the Lemon Chicken was very chewy and not at all as it should be. Usually the meat falls apart but not today.

Much more expensive than other local Chinese takeaways. The food itself was bland and overpriced. Hardly any sauce on dishes, Struggled to find any egg in the egg fried rice and the salt an pepper chips was juts a portion of chips with FOUR tiny cubes of pepper and TWO tiny cubes of onion. Hands down the worst takeaway I have ever had! Delivery took over 2 hours too! Beef in black pepper sauce is described as spicy on the menu, the dish had no spice whatsoever and the sauce is almost non-existent, more of a very thin, flavourless marinade over the meat. SERIOSLY, SAVE YOUR MONEY AND GO ELSEWHERE!!!

There are quite a few negative reviews of Wok2Go from people complaining about their meal arriving late or the staff being rude, but I imagine that the majority of peope who had ppotivie experiences of good service and good food don't bother to post reviews. Our meal was superior Chinese takeawy food, and it was well served and ready on time. All was fine

The place is a joke They are rude, the staff aren’t bothered when you wait 2 hours for your Friday night takeaway, the duck looked like it’s been on a diet and the rest is cold. Surprised they have any customers

Ordered on a Saturday night from Macclesfield at 5pm , told it would be with me 7-7.30. Phoned at 7.35 told it was on its way. Arrived at 8.05... we live 5 minutes away and guess what it was cold! We phoned up and was told nothing they could do so I sent their office an email and no response. Awful service and another customer who will not be using them again.

It is my birthday and we decided as a family to treat ourselves to a Chinese, we spent over £70 on a big selection and when it got here nearly half an hour later than the allocated time slot, my meal was missing! I phoned and they said they would bring it. We waited a while and everyone else had finished it seemed pointless to sit eating on my own on my birthday so I phoned to see if I could cancel as it wasn’t here still. I was told IF I gave back the rice they would refund the meal 😂 as if I would want to just eat boiled rice or better still hold it to ransom! Alas the man finally came and I handed over the ransom rice... no apologies. No extra refund. Will not be using wok 2 go again. Poor service. Shame. I’ll be telling everyone I know about this. Enjoy your second hand rice people....

My sons birthday today and as we could not go out due to tier 4 he had the choice of take outs. He picked Wok 2 go. We have eaten from here many times before and have never been disappointed hence why it is our fav take out. We ordered the food on their app before it opened and paid by card. The food was delivered hot and on time. It was delicious. My recommendations are defo the salt and pepper chicken and the chicken Thai green, however it was all delicious.

We order from here regularly but tonight our food was exceptional (mixed sweet and sour and chicken satay). It arrived earlier that stated even through the thick snow. Happy to have such a lovely takeaway in Macclesfield

Never got to the meal because the ordering website said 'closed'. Finally got through on the phone to find there is another ordering website , but how to get on it is not known by the staff ! By now a three hour waiting list, so went elsewhere

Ordered a family takeaway for pick up .... waited 20 minutes when the pick up time was delayed and then the order was incorrect . Woman on the phone was extremely rude and said we had to collect the order they had missed off and return item that wasn't part of order .That was from wilmslow to Macclesfield ,needless to say we won't be going back ....Disgusting !!!

Really good food but a little bit expensive

Food ordered last night at 7.15pm & came at 10pm! Great food but shockingly slow delivery

Always busy which says it all, never had a bad meal and no MSG!

Nice food but 2 weeks on the trot it’s taken over 2 hours to get the food delivered. Quite expensive also, won’t be using them again

Lovely staff and nice food, but expensive. For me too expensive on balance so I would not visit again.

Not the cheapest, but always good quality food served quickly. Open kitchen always good to see.

2 and a half hours wait time. For a 5 mins travel time delivery. Dont bother ordering here, staff weren't even considerate either and got address wrong twice in a row. If I could put less than 1 star I would. Terrible service.

1 hr 30 mins for food is ridiculous!

Took an hour and fifty minutes to come. Second time this has happened within a month. Considering how much you charge place is a joke won't order again awful takeaway So food finally turned up........ Chicken was lovely but that's as far as it goes. Flat bread was more like dough, chips were soggy food was not street food more like trash food. Look elsewhere if you want a decent takeaway.

DO NOT GET A TAKEAWAY from here. The food was an absolute disgrace and the service to match. The manager/owner GEORGE is a vile excuse of a person. Asked for a refund as the quality was poor. Unable to eat. Salt and preservatives galore! I will be going to trading standards and out of my way to make necessary complaints about his vile behaviour. Screamed in the background while explaining the issues to the girl on the phone and then screamed at me and hung up. Telling me if I want a refund to drop the food back off myself. Apparently policies. Made up policy he meant. I will make sure all these complaints are looked into properly as your not fit to run a takeaway. Recorded the phone call and will be making sure you get closed down if not all these valid complaints are finally handled. Absolute failure. Sort yourself out and learn basic customer service skills.

Food always arrive hot and super scrumptious! There’s a variety of food to choose from. We’ve been ordering from them for years. The food arrives hot, fresh and full of flavours. Would give more stars if I could!

Horrific! As per the meaning in the Cambridge dictionary 'very bad and shocking'. If you would like your food delivered 3 hours after ordering this could be the takeway for you. 'Your the next order out' and then 30 minutes later, 'you should be the next order out' - should? Eh? Talk about fobbed off!! Then another 15 minutes later the driver does not know where you live as 'he is new'. I would not mind as a one off but we got the same BS a few weeks ago with friends over. We ended up eating at 10.30pm. It's now 10.25pm and have given up on a 'relaxing takeway' as and end to the week so have requested a refund. Rediculously poor service. If they cannot cope with the orders then they should do the right thing and stop taking peoples money if they cannot deliver the food. Contempt for their paying customers? Best advice from us is to spend your money elsewhere!

Absolutely delicious food, always cooked to a high standard using fresh ingredients, the flavours are utterly divine! Plentiful portions, Macclesfield Wok2Go never fail to produce a fantastic meal.

3 hours for delivery, and the quality of the food was very poor...I wont be wasting my money there again!

Ordered food as we do quite often. The staff have always been abit off and rude but the food is ok and it’s close by so we still order. This week I asked for the duck with no fat as the last 2 times I couldn’t eat it it was pure fat. I was sent a dish that was 80% fat it was disgusting. When I called to rectify it I was met with sheer hostility and zero willingness to rectify it. First she told me there’s no note to say no fat, so they haven’t noted my request and blame me. Then Even tho it’s ‘delivery only’ I was told I have to come down to the shop and take the food back and then if they decide to they will refund me next week. She was beyond rude. So I took my food back to the shop to be met by her screeching at me to keep my distance and telling me to leave the food on the side and pay for more if I want something else, clicking her fingers at me and pointing to the side where I should leave the food without a refund. Meanwhile my husbands food has gone stone cold at home. She then took her mask off and got in my face telling me it’s terms and conditions. DO NOT ORDER FROM HERE. I saw chefs in the kitchen take their masks off and start talking touching their faces then going back to cooking to join in telling me it’s not their fault. Disgusting behaviour and customer service worst Iv ever had the misfortune of receiving

Ordered last night for a 6.30pm delivery. Arrived bang on time and the food was EXCELLENT! Driver was lovely too! Great experience will defo use you again. Highly recommend

Excellent food. Portions are certainly enough to share

I have ordered with them twice. The first tome ordering I spoke to a young girl taking the orders who seemed very new and confused. They took our address wrong despite telling her 4 times. Our food was delivered to the wrong address and we had the take away driver calling, I was on the phone to him for 10 minutes having to explain directions. The food was very tasty though so we decided to order again tonight. The same young girl took my order I had to repeat the address several times again. She read the order back to me which was correct however when receiving our food we were short. I called up and stated we haven’t received it, she said she forgot to add it to my order and asked if I want to pay for it to be delivered out. No apology. I felt the customer service was terrible from the girl taking the order to the delivery driver. I think maybe the young girl needed a bit more training and support. We will not be ordering again.

Staff lie about your order being sent out. Wouldn’t recommend you order from them. We orderedat 4.30 for a 7.30-8 delivery. It didn’t turn up. Phoned and they said it was out for delivery. Phoned again 20 mins later said would phone driver. Phoned 20 mins later said hadn’t processed our order. Why say out for delivery? I know it’s difficult times but don’t lie. Can’t recommend any food as never got any!

The food is absolutely delicious. Always fresh and hot. There is a vast range to choose from. The dim sums are especially great. The menu is very detailed, great for people with allergens. The kitchen area is open plan so you can view the chefs at work. Would highly recommend

I have always ordered from Wok 2 Go in Stockton Heath and continues to serve during lockdown. Best Chinese food in Warrington by far. Delivery always turns up at said time by regular polite drivers.... sometimes earlier and the food is always hot. Definitely recommend during and after these strange times 👍

5 star take away. Very tasty food, fast delivery too and friendly staff. Love their salt and pepper chips 👍🏻

We ordered a chicken chow mein and beef in black bean sauce, both lacked any flavour. Very unimpressed and won’t be eating from there again.

1st Chinese takeaway ordered since lockdown.... delivered within the hour (as requested). Socially distanced delivery. Meals ordered were hot, well packed, good quantity. Salt n pepper spare ribs large and tasty, fried rice portions of good quality and quantity. Excellent curry sauce side dish. Chicken and broccoli in oyster sauce chunky and tasty. It was also our first order from Wok2Go at all, having only moved into the area relatively recently. So based on quality, quantity, taste, and price (which was also reasonable) I can only give them this recommendation.

1st Chinese takeaway ordered since lockdown.... delivered within the hour (as requested). Socially distanced delivery. Meals ordered were hot, well packed, good quantity. Salt n pepper spare ribs large and tasty, fried rice portions of good quality and quantity. Excellent curry sauce side dish. Chicken and broccoli in oyster sauce chunky and tasty. It was also our first order from Wok2Go at all, having only moved into the area relatively recently. So based on quality, quantity, taste, and price (which was also reasonable) I can only give them this recommendation.

We waited over 3 hours for the food to arrive, an hour and a half more than was originally promised.After finally arriving at around 11 after ordering at 7:15 we were so disappointed and wished we hadn’t even bothered. £50 worth of food look and tasted like it was worth more like £20, small portions and not that tasty for how much they charge. Will never be returning and will never be recommending this place.

My wife and I went there one night. I simply asked do you do a set meal for one? This Asian ladies reaction forced us to walk out and shop elsewhere. Angry, embarrassing and hostile doesn't cover it!

Having been asked to use the app which then failed to locate our order we rang up. First to be told they had part of our order but payment was pending. O and the waiting time was over an hour more - the app has a set time that isn’t updated to the correct waiting time. Checked payment. Rang back and told they now didn’t have our order. Asked to speak to a manager, fobbed off when asked to talk to the manager. (Wasn’t the girl answering on the phones fault). Finally after over 20 minutes refusing to go off the line talked to a manager. To be told the y actually didn’t have our order in the first place. Wont ever go again. Note to whoever runs wok 2 go your Macclesfield manager would rather your teenage staff deal with complaints than himself. Anyone who is willing to treat staff that way isn’t worth anyone’s money!

Ordered a takeaway on a Friday night. Order said delivered via email. Rang up to ask when it was going to be delivered. Was then told it would take two hours (after being told it was delivered). Rang up after two hours, told it would be another hour. Couldn’t tell us when we would get a refund. Awful service. Terrible when we complained. Really need to stop the orders from being placed when they cannot cope with the quantity.

Poor communication from staff. Took 3 hours for order and had to cancel. Supposed to take 50 minutes when ordered online.

On several occasions, they tried to charge 50p more for delivery than advertised on their web site, and they argued every time.King prawn foo yung only had 1 prawn which they denied. They claimed incorrectly, that it had 8 prawns.They refused to give a refund and a complaint letter to the owner was not answered. I am unable to recommend this take away.

We done 2 night shifts in the Macclesfield area, this was the closest place for Chinese food, so we ventured out.

Worth a mention is this is a superior takeaway - that does what it does very well. A wide menu that is generally MSG free. Can order online with a specific time to collect (and were on time when we collected). Also do deliveries (not tried that service). Chef's specials dishes particularly good

Fantastic food and speedy delivery. Always have something different and never disappoints

Never again! Was told half an hour wait. Waited nearly an hour and twenty minutes......,so far. The girls on the desk are scared to ask the management how long the wait is because they are barked at. Good ok, definitely not worth the wait or the rude customer service. Still waiting!!! Not cheap at £56 for three kids meals and three adults. Never again!

Used this take away from a friends house locally. A bit pricey but nice food and ready as we arrived having phoned ahead and waiting 20 mins. Best on this side of town.

Ordered food online and were given an estimate delivery time, we waited an hour and 40 mins AFTER the estimated time, phoned numerous times but no answer (which we've come to expect over the years with wok2go) and no automated message to say what's happening. After a complete no show and a starving family, we ordered from papa John's instead and decided that if wok2go turn up well sent them away.

Order should have arrived 1 hr 30 mins ago! Tried ringing, no answer. Not impressed. Won't be happening again.

Absolutly desgusting green egg in the egg fried rice the dog wouldn't even eat it never ordering from here again!

I don’t usually write reviews, however people need to be warned about this incompetent business.

Ordered online at 6:55 and delivery time given at 7:45. I phoned at 8:15 to see where the order was to be told that it was just being cooked now. Eventually arrived at 8:35. I've ordered from Wok 2 Go a number of times over the years and always found the food to be good if a little overpriced. I can't, however, remember a time when it was actually delivered on time of even close to the delivery time. I'll be going elsewhere in the future.

Waiting time 1 hr but we expected that however food tepid chips cold and after asking THREE times will the ribs be in a sauce and the girl saying YES! Guess what NO sauce again, this has happened twice now, and it's not a cheap takeaway so sorry Wok2Go we have had enough we wont be ordering again, very disappointing

Like another reviewer we decided to give it another go. Dreadful. Incinerated food, broken containers and they don’t have the courtesy to reply to an email pointing out the problem.

Had a particularly nice take away from here recently. Tasty food and very hot and plenty of meat in the dishes which is often the way take aways increase their revenue. Decent price too after some take aways locally.

Took 2 hours to delivery the order from 2 miles away !!! Poor service 👎👎👎

Delivered at least 1 hour late and what we thought we fish was just batter, absolutely disgusting not first time seriously do not use this takeaway

I decided to give this take-away another go, two years after my last visit, which was disappointing. Unfortunately, my memory proved reliable. The food was bland and tasted slightly stale. Even the rice looked like it had seen better days. Prices are nearly double those of similar take-always in the area. Relatively good customer service and fast delivery saved it from a rating of 1.

Get the impression that they are a bit under pressures