Dragon City in Cheshire East

Had a takeaway ordered and found a hair in the food and when I rang up to tell them what had happened and what was going to happen they didn’t want to take responsibility until I mentioned about food trading standers and then begged for me not to go to them.

Ordered a takeaway for collection. When we got the food it was cold( we collected food before we had a text saying it was ready) so wasn’t left waiting for us to collect. Got the food home only to find out the chips were missing for the omelette. Took over half an hour to get through to them about the missing food to be told we could have them free with our next order. What a joke

The service was disgusting and the food was terrible the chips were horrible and dry and the rest of it was horrible and dry I won’t be ordering from there again

Horrid. Absolutely horrid. Threw up the food was that bad, fish raw chicken undercooked. When refused a refund I packed it up and took it back. Didn’t even fully get a refund. Horrid. Don’t go here unless you have a death wish.

I’ve been coming to this Chinese for years and it’s been steadily getting worse. This time it was by far the worse I’ve ever had. The food took 1.5hrs to arrive and when it did it was cold. We won’t be going there again.

We always order from here, always tasty & perfect.

DS72CJO renault captur man signals again today so every time someone es signals I will threten to hit him for it.

Extremely rude customer service from the young women on the phone when I questioned where our food was after waiting 2 hours for it. After waiting this length of time our order was wrong therefore had to call again to get the right order. When we called back they said we could come and collect the missing order despite having paid for delivery. I would not have minded this if it wasn’t for the awful customer service on the phone when questioning when our food would arrive which I feel is a valid question after waiting for 2 hours. I was rudely hung up on after the young girl say “well this is out of my control and I will tell the driver to hurry up then”. Won’t be ordering from here again!

Two hours for delivery and the food is average

Absolutely disgusting food, turned up over an hour and a half later than expected, this is the 3rd time this has happened, no communication from the restaurant, extremely rude customer service from the young woman when I called to ask where my order was. Final time I order from here and put up with their poor excuses. No compensation or apology when I spoke to a member of management. In his words "I haven't got the time to sort this out tonight as we are so busy" Please do not provide any custom to this place.

Ordered a takeaway with Just Eat. Food arrived on time. However the food wasn’t good. Everything was far too sweet. Hot and Sour soup shouldn’t be sweet. Chicken with ginger and spring onions shouldn’t be sweet. Beansprouts shouldn’t be sweet! It’s a shame it isn’t authentic at all.

Probably the best chicken omlet I have ever had, the only let down was the chips. But fantastic service and fast delivery, would have given 5 stars if the chips had been better.

Food was soggy the chicken was uncooked and the bloke on the phone was very rude telling me to go in wheelie bin to get food out to give back so can have refund

Some food wasn't vegan as we specified. Not good enough.

Worst chinese around chicken was rubbery rice was like play dough duck tasted and smelt off sweet and sour sauce was watered down was more like a tub of red water than sauce worst place ive eaten... Kenichi Chin is turning over in his grave right now disgrace of a place

The rice was like it was sat for 3 days. It was pushy and sticky. The chicken was like rubber, the prawn crackers was stale and soft. The sweet n sour source was like it was watered down. The duck spelt off. We spent nearly £70 this wasn't worth a 1p. Disgrace

COULD NOT BELIEVE HOW TASTELESS THE FOOD WAS. ITS THE WORST IVE EVER TASTED. avoid. Never again!

Used to use this place loads but food has gone downhill massively. Never warm, bland and gloopy sauce. Avoid.

Sweet and sour chicken was okay but rice noodles etc very bland did order

Food delivered perfectly on time and always great quality Just had our food delivered it was piping hot and absolutely gorgeous strongly recommend and will definitely use again

Good food, not busy when I was in. Although four delivery packages ready to go.

Service was rude and took 2.5 hours for delivery but I have to be honest with the food and I have to say that it was delicious and the best Chinese takeaway I have had. The delivery driver was really nice and polite and was apologetic for the delay. Hopefully the receptionist can be more polite in future

Never let us down, our goto Chinese takeaway 😋

Food delivered perfectly on time and always great quality.

Chinese for 5 of us starters and mains. Everyone was very complimentary about their meal 5* Highly recommended.

Throughout lockdown Dragon City gave us great food and great service. We used this take away regularly. Sad to say the standard of food has dropped the last two times we ordered. Wanted to allow for a one of bad night but after a second try we were given salty sweetcirn soup, watery sweet and sour and watery green pepper and blackbean sauce. Such a disappointment. Please serve your better food and increase your prices if that's what it takes.

Always reliable food. Delivery great.

Ordered numerous items, ribs were completely off, texture, smell and taste horrendous. Other food not fresh and strange tasting. Usually very good but the fact so much was not fresh and past use was surprising. Tried to ring the takeaway however they were defensive and denied anything wrong. Pointed out the ginger had black edges showing it was not fresh but told that they were very busy

The food was off, the ribs especially, smelt and tasted horrendous. Other parts of the food wasn’t fresh and turned our stomachs instantly. Rang restaurant who just denied any issues and told us it was fresh and they were busy. Plenty of other Chinese takeaways in the area

Absolutely awful, duck was just fat, ribs old and beef chomping smelt rank, needless to say all went in the bin, wouldn't even feed it my dogs

Just had our food delivered it was piping hot and absolutely gorgeous strongly recommend and will definitely use again

Cold and took forever for deliver. Gone right down hill. Avoid.

Gone down hill. Delivery should have been 50 mins, 2 hours it took then the food was cold. Avoid this place, should be closed down

Delicious, crispy shredded beef is so nice and you seaweed is also delicious so are your noodles 11/10

Worst dumplings I've every tried. Rubbery , dry and taste less. Salt and pepper Chips was not fresh so by the time the take away arrived tasted like yesterday's warmed up chips. Only thing enjoyed was the duck. Will not be returning, sorry guys.

Had delivery from here many many times, never had a bad order, always great food, always on time, Zero complaints

Fast delivery, food was nice to eat. Unfortunately as soon as I had finished I felt ill and spent all night hugging the toilet. Had to take today or work because I still can't even keep water down. Will never go back and has put me off Chinese food for a while.

Normally a visitor to an elworth based Chinese but this was superb.

We use dragon city often. Food always lovely. A genuine mistake was made with a wrong order on a delivery and was quickly resolved. Will continue to order from them.

Always great value for money and lovely food

Not good, very disappointing, seem to use MSG, indicates cook/chef not able to cook authentic Chinese food with taste, will not order from there sgain

Disgusting food quality, when I contacted the lady on the phone screamed at me and was incredibly rude. Certainly won't be using again, that disgusting it's inedible!!

The food is always good from here, but the service is appalling. The food doesn’t arrived at the time you order it for and once they got the order wrong and called me a liar. The woman on the end of the phone has been rude to me on several occasions. She really is not a nice person.

Best chinese I've had in years. 100% my new regular

Food was preordered for 6pm delivery after numerous calls from 18.50 it arrived 19.30 and was stone cold and inedible. Tried to call them to give them the chance to rectify to no avail.

Good quick service and great value food.

I love the food from here but tonight I found a long black hair buried in the seaweed. I had to throw the whole lot away. Its a shame because the food is good but I'm put off now.

Regular choice for take away, and we are working our way through the menu. Delivery is always on time and hot,, and the selection on offer is fab. My favourite is the pork in yellow bean curd,, mmmm,

Order food online, it said 50 mins but after 75 we rang up. They seemed confused then said it would be another 20 mins. When food arrived it was luke warm and didn’t look good. The food seemed to be under cooked and tasted bland. Should of read other reviews, won’t be ordering again.

Ordered some food along with spring rolls, however they forgot the spring rolls. I called them to tell them they hadn't put these in the bag as we only live down the road and hoping they may off dropped in the delivery drivers car. Anyway to cut the long story short, they Chinese lady on the phone was very rude and basically started calling us liars - (Yes, over £2.50 rolls) after a lot of persuading they did come and re deliver them. We will not be ordering from these again - Especially not spring rolls.

best Chinese i have tasted. and i seen some disgusting comments saying food was late during this covid 19 . people need understand that most fast foods are shut. so dont order unless your willing wait longer 😎

Very good quality food, I really love it. Having it all the time. Definitely highly recommend this restaurant

Had food from here many times, always great. Hence why I’ve still given it a 3 star. However, placed an order for a collection as we needed it quick then a delivery usually takes on a busy Friday night (roughy 60mins), collection stated it would be 20mins, placed the order through online and it changed to exactly 1 hour pickup time, the same as if I’d of ordered for delivery... not brilliant organisation, paid already too or I’d of rang and cancelled it.

Rude owner. Wrong food delivered.Owner put the phone down on me when I complained.

Could have gone to china quicker. Ordered food at 6:30pm and my food arrived at 8:50pm. when I rang they said it was on it way. 40 minutes later still no food so i rang back, they would answer the phone then hang up, after withholding my number they final answered me and my food arrived with in 10 mins. No apology or anything!

Delicious hot food that arrived faster than expected. My whole family throughly enjoyed the food. Would recommend for those Thursday takeaway nights.

Poor food, spare ribs were overcooked, CRISPY seaweed was soggy the chicken chow mein was bland and overall not worth the money I spent. Usually don't like to write bad reviews but a solid 80% of the food went in the bin... and as I seem not to be the only one to notice but the "man" on the phone was quite short and rude with the quite young girl working there.

Ordered chicken in cantonese style and pork ribs tonight. The chicken was cold and didnt taste like meat at all, the pork ribs were so hard and chewy they were inedible. We are regular customers here but will not be coming again. Disgusting

Very good food, fast delivery excellent

Couldn't even eat the satay chicken. It was congealed and went straight in the bin. Was disgusting! Waste of money

Poor poor service,ordered our food at 8.20pm and it finally arrived at 10pm. We were told at 9.25 that the order was on its way for it to arrive 35 minutes later and look warm at best with zero taste. Every dish was bland and to be honest totally unacceptable. We have used this Chinese for many years but the service and food has just gone downhill to put it bluntly so we will certainly not be using them again....🤬

The food is excellent from here very tasty and lovely Friendly new owners

Excellent food, incredible service..... will defo order again

Lovely food faster than expected delivery time :)

Delivery took 1hr and 25 minutes but driver was apologetic and lovely so not much of a problem unless your very hungry besides this we will definatley be ordering from here again food was just lovely good portion size to looking forward to our next takeaway treat from here 1 of the best chineses we've had in sometime

One of the best Chinese takeaway’s I have ever had! Will definitely order from here again and again and again! 👍😀

This is the only Chinese takeaway that I will use now as it is always excellent quality and always hot when it arrives 10/10

Really tasty and good portion sizes

Food is good and always cooked fresh to order

Placed order at 10:30 it never came so service is pretty rubbish food non existent and delivery time.... obviously this is a joke!

Really good definitely be going again

Food was restaurant quality fast delivery food stunning

Incredible! Fast delivery. Tasty food. Generous portion sizes. 10/10

We ordered food it came 1 and half hours later . I ordered plain chow main and it was just noodles . When my husband rang to complain , she argued and shouted at my husband saying “that is plain chow main” . He said he wants them to bring another one with bean sprouts and onions etc. It finally came and again it was noodles with a few bean spouts, which went in the bin it was horrible. Long wait, bad customer service and rubbish food.

Delivered early and in good order. Food was hot and tasty.

First time of ordering , hot and sour soup best I've had from a take away , food was hot , delicious and delivered before time . Will definitely order again.

3rd meal we've had from them and each one has been fantastic.

as usual the food was incredible when it finally got to us... an extra hour added onto the wait time of already an hour wait!!!!!! shocking for delivery!!!!! way too long to wait. almost 2 hours for food!

I want a refund because every think was poor

Fantastic food, excellent service, great menu, super delivery.

I love this place - it’s always delivered early by really friendly people and the food is great. Wouldn’t order from anywhere else!

delicious - especially the prawn toast!

food ordered at 7 o’clock to come for 8 o’clock, which the restraint confirmed. although I did get a call at 7:25 which I missed and a text following to say they were very busy so the need would arrive around 8:30/8:45. so overall 1 hour and 45 minutes wait for food... not acceptable. no apology for this when the food arrived and just our standard order, nothing to make up for this, e.g. a drink. however the food was up to it’s usual stranded and amazing however just a shame about the wait.

Second time at dragon city tonight and the food is just LUSH! Recently moved to the area. The staff are friendly, delivery is amazingly quick only took 20 mins from ordering for my food to come. They text to confirm my address. All round amazing service! Thank you!

Resteraunt Service it’s self was perfect, however the food was awful. It was very very salty, and greasy, it was very disappointing

Chips looked like they had been reheated, salt and pepper chicken was just pieces of batter and tasted like there was no chicken. Only nice part of the meal was the bbq sauce.

Watery food- No flavour and they were busting my balls for 30p 😂 Overall should have went to KFC like I said.

Nice food - spring rolls were amazing! Would definitely order again.

Chips aired sausage very small and chicken curry watery. Everything else OK

Bit of a mixed bag... Duck very good, ribs tasty and generous portion but King Prawn satay nothing like expected so really didn’t enjoy satay.

food isn’t great. I’m not gonna order again especially since there’s better Chinese in the area.

Lovely food. Best chicken satay I've had for a very long time.

Lovely Food The 1/4 duck was full of meat. Cooked lovely. Very happy with food and delivery was fast and friendly

We never have a bad Chinese from here, always top draw.

I more often than not find Chinese food quite bland, not the case here the food was very tasty the service was quick & the lady who delivered tonight was very friendly & smiley, 10 out of 10 from our family ~ DELICIOUS 😉

I forgive the 5 mins late because they must have been really busy at that time. The food from here is excellent, slightly more expensive than places closer but worth paying the little extra and the delivery fee because their Chef is great. Superb Chinese food.

Amazing food and it was really early. Very happy

it’s not the best duck wraps for the missus but mine was ok

Food was salty and for what i had cost £12 and subtotal was £16 was joke wont be ordering here again Sorry

Food was burnt even the rice was hard and stuck to container. Food is usually amazing but to night it was a massive let down. So late and uneatable food.