Based on 669 opinions finded in 4 websites
Based on 669 opinions finded in 4 websites
Opinions
This is undoubtedly the best Chinese takeaway in Folkestone. Trust me the pork ribs and curry sauce is next level. Every week I had to have their curry sauce ribs with rice. I have tried neighbouring Chinese takeaways which I found some too sweet or too spicy, meat being chewy hey ho no one can beat new wok express. Trust me you have to have it to believe it! Price is reasonable. They do delivery. Service is quick too. Food hygiene is good. What I genuinely feel is they need to change the sofa in waiting area coz it's worn down, looks shabby and smells bad so does the water in the aquarium. Atleast change the water in aquarium tank or remove it. It smells of molds and weed eeww 🤮. They need to change their menu list that lies on the top of the counter. It looks old and unpleasant. They seriously need to focus a bit on aesthetics as well.
Angel T . 2024-10-08
MORE AT Google
Food was hot and full of flavour 👍
George . 2024-10-04
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All the sweet and sour balls and sesame toast was burnt/over cooked. All other dishes were perfect.
Jess . 2024-09-20
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we phoned twice and was told its on its way but nothing and we was worried as on status it was saying delivered enjoy your food so there was a bit of a problem
chris . 2024-09-14
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Great food, lovely and freshly cooked. Best chilli beef we've had. Enjoyed all of it.
Brenda . 2024-09-04
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Great service, hot food and quick delivery. Chilli wings were perfect and thanks for the free prawn crackers
Sim . 2024-08-05
MORE AT Google
Lovely food as always and delivery was so quick
Danica . 2024-06-30
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Flavours and quality of food excellent hot and fresh highly recommend
Gerard . 2024-05-28
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No time to prepare. Please stick to your delivery times.
Ann . 2024-05-21
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Being half Chinese and a dad that specialises in Cantonese cuisine I’m qualified to judge Chinese food and this place is the best you’d get in the area. Mark has a great team here you will not be disappointed
Jamie . 2024-05-16
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Food good as always but arrived over an hour early from scheduled delivery
Megan . 2024-05-11
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This has got to be one of the worst Chinese meals I have ever had ,I'm really not happy as I gave come up from london to see my mum and was really looking forward to a good bit of food . A complete waste of money , if I wasnt with my family I would have gone back to the restaurant for a refund .
Poogee . 2024-05-04
MORE AT Google
Wide selection of veggie options. Always reliable.
Mike S . 2024-04-17
MORE AT Google
Great food, delivered on time.
Brenda . 2024-04-14
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The food was really good. I got it for my mum's birthday. I don't even like or eat Chinese food but liked this one a lot. The only reason it gets 4 star not 5 is they always forget the sweet and sour sauce for prawn balls lol.
mark h . 2024-04-14
MORE AT TripAdvisor
First time of ordering with you. asked for ASAP. the app said 18.40. they arrived 5 minutes early even though they had to find us. Great service. food was great. hot and tasty. thanks
Julie . 2024-04-11
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Class personified a la deutre de la maghxh
Jamie . 2024-03-28
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All the food was fantastic. Really tasty and nice and hot. Highly recommend
Joanna . 2024-03-22
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I love this place. The caramelised chicken is AMAZING!
Naomi . 2024-03-04
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I really enjoyed this food very tasty food portions very good and great price would recommend to all my friends.
Chris . 2024-02-27
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Might wanna update your software boys, I was never there
Craig B . 2024-02-04
MORE AT Google
Delicious and on time. Can’t ask for anything better than that. Thank you.
Dan . 2024-02-01
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I had to phone to check. Order arrived much later than estimated.
Pal . 2024-01-27
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Really late delivery. Promised delivery between 1855 and 1915 ended up being delivered at 2010
Martin . 2024-01-27
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loved the chicken and sweetcorn soup really loved the crispy shredded beef just the way I like them
Diane . 2024-01-24
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food was very good quality and tasty as always but unfortunately 1 order was wrong, tasted great though
Dave . 2024-01-24
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have used the new wok for a while and love their food but the sweet and sour sauce has been inedible in our last 2 orders. Has the chef changed? we're now considering trying other resturants because its so horrible and feel very sad about it as we love everything else.
Sally . 2024-01-08
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Over hour late even though I preordered in the morning but was Xmas eve so busy. I wouldn't have minded but they weren't picking up the phone either so also couldn't check the time which was annoying as had children waiting to eat and go to bed..they could have extended delivery time through just eat machine just to keep people updated. Food was very good though when it did finally arrive and I'll still always use them as best Chinese in folkestone
Rachel . 2024-01-04
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Lovely as always. Don’t order from
Amy . 2024-01-02
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Over 2 hours late, refused to refund and the food was greasy, would not recommend at all
Paul . 2023-12-24
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Although the food was late it was was excellent and hot. Thank you! We had a lovely dinner.
Rahul . 2023-12-24
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Generous portions would order again
Linda . 2023-12-22
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Amazing food, great value, very tasty, highly recommended, best around 🥰🧡
Rob . 2023-12-14
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Great food as usual and good service.
Pal . 2023-12-10
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No worries about food being a little late, tasted amazing 🤘🏼
Kyle . 2023-12-09
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Food is unbelievable from new wok express..everytime..always hot..always tasty
Richard . 2023-12-08
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Never had a bad meal from here , staff are always polite
rebecca . 2023-12-03
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The food was delicious but the delivery time was unacceptable.
Peter . 2023-11-25
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2hrs late, continually had to chase up & said stuck in traffic when asked for money back - google maps shows 10 min journey & no traffic! No refund offered, over committed - do not order from this “restaurant”
Ian . 2023-11-25
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Spring roll too chunky. mixed balls not as expected.
Angelina . 2023-11-24
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Curry was congealed, the Chinese style vegan chicken was flavoured with ketchup- really overpowering ketchup, went in the bin, the chow mein was just ok, salt & chilli chicken was alright but I wouldn’t order it again, vegan chicken rice was dreadful, reminded me of cat food in smell. Very upsetting when it’s a monthly treat.
Lorien . 2023-11-09
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Fantastic food always. Best Chinese takeaway around
Fred . 2023-11-03
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Turned up really late, no apology given. Luke warm because it was so late. Will not order again.
Alexandra . 2023-10-28
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Absolutely delicious,freshly cooked & very tasty food. Not greasy at all,would highly recommend. Been looking for a good takeaway for years ,so happy a friend recommended this one.
Una T . 2023-10-24
MORE AT TripAdvisor
Food delivered early, which was fine by us. Quality of food, as always, excellent. Would definitely order again.
Gail . 2023-10-18
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Must be a different chef on today. Was oily and lacking in quality. Real shame as all the others were really good. The vegan chicken tasted like pure cheap ketchup- completely different from other orders. Also a literal entire onion in each dish & so much oil. Has put me off unfortunately. Would be keen to hear from the restaurant if they have made drastic changes and why.
Lorien . 2023-09-23
MORE AT Just Eat
Fast delivery and food was lovely will defo be ordering again
Cody Hobman . 2023-09-16
MORE AT Google
Takeaway is great. House special pork top notch.
Benjamin Kershaw . 2023-08-26
MORE AT Google
Good meal overall delivered within 20 minutes of ordering.
Pal . 2023-08-26
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Sweet and sour prawn balls with very hard
Stephen . 2023-08-23
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Absolutely disgusting food, so greasy and salty to the point it was burning our lips. Totally unedible
Hannah . 2023-08-20
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Lovely food as always, they forgot 1 bag of chicken balls but I called them, polite man on the phone apologised & we had a hot fresh bag of chicken balls delivered within 10 minutes. Will order again (:
Amy . 2023-08-12
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Hot fresh and fantastic flavours beautiful
Gerard . 2023-08-10
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Fantastic service, fantastic food.
Sally . 2023-08-05
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First time using this Chinese and was really impressed. Food arrived a lot earlier then planned (although the original estimated time wasn’t that long. All food arrived piping hot and everything tasted amazing. Delivery driver lovely and friendly. Will definitely be re ordering again in the future. Thank you.
Charlotte . 2023-08-05
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Food turned up within 20minutes! Pipping hot and tasty!
elaine . 2023-08-05
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Waaaay too much garlic, like an insane amount, Dracula couldn't be in a 10 mile radius of it. Mouth was on fire.
Joseph . 2023-08-01
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Ribs excellent got wrong main dish but this was replaced with ordered dish from takeaway without even asking top service thank you, lady delivery driver was very pleasant and polite. I will recommend to friends
Gerard . 2023-08-01
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This food made me so happy! After a few bad takeaway experiences recently I was nervous to try a new place but everything was amazing. Not ridiculously sweet or 95% onion. Sauces were spicy and well flavoured, it was crispy and freshly cooked lovely food. Found my new regular
Lorien . 2023-07-23
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Wrong food turned up when new food came it was cold
Jasmine . 2023-07-01
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Great service, really quick to fulfill the order. Recieved a call from the restaurant to let me know it was ready within minutes of ordering. Very tasty food, happy to recommend.
Chris . 2023-06-25
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Amazing food. Not greasy at all. Meat wasn't fatty. All 10 out of ten highly reccomended
Cherelle . 2023-06-21
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Best Chinese takeaway in the area!!
Fred . 2023-06-10
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Good sized portions, well prepared, and delivered promptly.
David . 2023-06-04
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lovely meal i realy liked the malaysian sabal
dennis . 2023-06-04
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Polite delivery person great food
Chris . 2023-06-02
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5 star all round, excellent as always. NWE is still our go-to for Chinese food.
Mr . 2023-06-01
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Great portions and good quality
Emma . 2023-05-31
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Often order from New Wok, best chinese locally. Highly recommend to others as I have to family and friends. Great food. Great service.
Sally . 2023-05-27
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Fresh, and tasty food with excellent service. Not greasy at all and very great portions. Will be using again.
Daniel . 2023-05-20
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Not sure why reviews are not 5/5. It's easily the best, cleanest food around.
Steven “Semelino” Hall . 2023-05-15
MORE AT Google
Outstanding crispy duck, nice amount of meat and well cooked. Lovely Kun Po and Peking Beef. Would have given outstanding if it wasn’t for the Lemon chicken, which was a bit dry and not like we’ve had before, the sauce also was a bit sour. Unfortunately they forgot the rice but were quick to come around with it and was good because i forgot the satay sauce. Still our go to food Chinese food.
Mr . 2023-05-14
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Excellent service! Food was so tasty! Hot and delivered within 20 mins of ordering! Thank you New Wok Express! Really enjoyed my treat!
Lyn . 2023-05-12
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Ordered from just eat - great portion sizes and delicious food, the vegetable spring rolls were delicious 😊
Scarlett Howard . 2023-05-10
MORE AT Google
New to the area and tried here first as was excited to try the vegan chicken, best Chinese we’ve had in a long time! Definitely will be a returning customer, the chow mein, fried rice and spring rolls were outstanding. Delivery girl was also lovely when giving our food over. Thank you!
Mariah . 2023-05-07
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Food was nice and quick for collection, staff friendly
Jason Thompson . 2023-05-04
MORE AT Google
If collecting they give you call to check time of pick up, very polite. Service is good. Both partner and I dishes tasted good and we enjoyed our dinner.
Emma . 2023-05-03
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Really good food. Good size servings. Wish I could track the delivery so I would have clearer idea of actual delivery time.
Carol . 2023-05-03
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Only reason for low food quantity is it really wasn't very nice not normally like this but considering the amount I spent I feel let down only by the quality
roxanne . 2023-05-02
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Was marked as on the way at 18:55. At 19:15 food still had not arrived. Phoned the restaurant to be told food is still being made and it was an error. Food finally arrived at 19:35 almost an hour and 30 minutes after ordered.
Mrs . 2023-04-29
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Best Chinese in Folkestone I can verify this. Proper crispy chilli beef, everything hot and fresh. Best Chinese in Folkestone 100%
Kevin . 2023-04-19
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Great food as always. Enjoyed by all the family. Will be back.
Mr . 2023-04-10
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Awesome thank you, prompt delivery
Amy . 2023-03-26
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Mark is the greatest Chinese chef in Western Europe
Jamie . 2023-03-25
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Delivered by a lovely young lady very polite thank you
Diane . 2023-02-26
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Food arrived and was all delicious. We were very happy with our takeaway. Thank you!
Hannah . 2023-02-25
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Really sorry but the food was not only cold but horrid but arrived early
Jayne . 2023-02-19
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Food was great, good portions as well.
Roger . 2023-02-18
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Great all round, piping hot, delicious and freshly cooked. New Wok Express is our go-to for Chinese food!
Mr . 2023-02-05
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Excellent food piping hot Just one niggle the lemon chicken was missing the sauce.
Alison . 2023-02-05
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Great quality food, delivered piping hot and in good time. Recommend the Kun Po Beef (first time we tried as usually steer away from beef dishes from Chinese restaurants), chicken in Peeking sauce, Honey Chilli chicken (kid’s favourite), garlic chilli squid, Singapore Vermicelli, Rice, Chips and satay sauce. Will be back
Mr . 2023-01-29
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Food wasn’t nice tbf compared to other places here. Wouldn’t order again
Phil . 2023-01-20
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Great food, piping hot and delicious, one happy family! Nice to see NWE back to their best. Will be back
Mr . 2023-01-08
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Fantastic food delicious will definitely order from them again
Chris . 2023-01-03
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they gave me wrong but compromised very well, and left a happy customer would recommend to a friend
JJ . 2022-12-28
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Good tasty food delivered on time. I would recommend.
Colin . 2022-12-22
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Used for years, lovely food, did 'collection' today, for the first time in ages. New staff, they are lovely, Mark especially, was very friendly and helpful.
Bridget . 2022-12-22
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We’d not been to NWE for some time as they changed chef. However, pleased to say that everything was really on point. All dishes arrived piping hot and delicious, the kids enjoyed theirs too. Will be back.
Mr . 2022-12-17
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Paid extra to change to a satay sauce with chicken balls but didn’t receive it
katrina . 2022-12-09
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Best Chinese food in Folkestone!
nicola . 2022-12-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Always a great takeaway from here. Fast service & competitive prices. Note cash only though!
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Best Chinese around! Delicious every single time. Reasonably priced. Love this place!
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I doubt the quality and authenticity of the chicken, the meat is suspect. I threw up everything.