Wiwo in Cardiff

Great fresh food. Friendly staff too

Great place to come and get food.

Ordered food from here on 14/09/24 as a treat it has been a long awful week due to the passing of my mother in law. Ordered at 20:30 via their website I rang at 21:30 to ask about the order and was told they hadn’t received it despite confirming the order online and taking my money. When I spoke the the man on the phone he told me he had to wait for his boss in the morning and I advised him that the money has indeed left my account and he then proceeded to ask me if I actually wanted my food sent out I advised him that yes I did because they have my money or they can refund me so after going back and forth my food finally arrived at 10:30 when the delivery driver tried to deny they had sent my drinks out with the order until it magically appeared from his car…never again will I order from here there’s much cheaper noodle bars than can actually handle an order from start to finish…

25% on Tuesdays, and 'Buy 1 - Get 1 free' in Wednesdays.

The food was filling and surprisingly tasty.

Food took up to 2 hours to turn up, when we rang them they told us ‘people are busy’ then hung up the phone! The girl on the phone was so rude and disrespectful! Shocking service and food!! It’s a shame as this used to be the best place around at one point!!!!!!

It’s a bit dim inside but the food and service are great. They’re not stingy with the toppings either. I’d recommend the duck.

Best food and friendly staff great service i will definitely be back

Great food 🍲 friendly staff Beat lunch deal around Cooked in-front of me within minutes Fabulous concept I will be definitely coming back

Drove for an hour with my noodles and STILL taste amazing. Also cardiffs best veggie spring rolls? Possibly!

Food was as expected bht the atmosphere was not the best

Ordered duck in a rice box, didn't get the sauce we asked for and there were also bits of prawn that were definitely not asked for and it smelled very strongly of prawn too. It was not what we ordered at all and for the price you're paying it was extremely disappointing.

The food was sooo good, fast delivery, hot and tasted amazing. Will be ordering again! Thank you

Delivery was late. Items were missing. Promised new meal would be sent out but received only the missing item an hour after calling. Disappointing.

Really disappointed! Ordered egg noodles & rice with chicken, brocolli and mushroom with katsu curry sauce. They 100% forgot about the sauce. It was the most flavourless Chinese I’ve ever had! It was so bland! It seemed to be reheated, as the rice and noodles were soggy and overly wet, only 2 pieces of brocolli and around 8 pieces of chicken.. for a massive box it was pointless! This place is so expensive too it was over £10 for my noodle box… never ever again! You’re better off going to a traditional Chinese and making your own noodle box from selected items on menu.

Ordered two boxes of noodles the other night for home delivery. Each box cost me around £10-11. Wow was I shocked when I opened these boxes, both of them were half full as you can see in the pictures. For £10 you get a half full box of noodles it’s crazy 😂. I’ve ordered from them numerous times before and their food is always really good so there was nothing wrong in terms of taste but the portion size was just disgusting and wrong. I called the restaurant and they told me that their boxes are bigger now that’s why they were both half full. The boxes were the exact same size as before disgusting…. Will be sticking to Wok To Walk going forward.

I ordered at 6pm 2 meals with no meat as we are vegetarian, the order came only to find meat in. I used the live chat on deliveroo and they arranged a new delivery. Once again we found meat in both meals, it’s now 21:30 and despite 2 deliveries still have not eaten. We haven’t eaten meat for years, thank you Wiwo for ruining that as we’d both taken a few mouthfuls of the first order before we realised. Managed to get the payment cancelled through deliveroo but that doesn’t make up for the fact we’ve now eaten meat. Do not order from here if you are vegetarian, disgusting service

place was clean . the food was fresh and tasty . great service , great customer service .value for money . the manager was brilliant . definitely be going back

The worst take away I experienced ordered food 2 hours ago , and the food arrived late by 2 hours burnt and tasteless and I found a hair , the driver couldn’t understand my directions despite my house being easily found by other delivery drivers , they charged me for drinks not included and cream 500 ml but only a small tap of 125 ml arrived absolutely horrible, avoid avoid avoid

Very kind and friendly staff. We ordered 6 box fried noodles. Taste fabulous. Highly recommend.👍🏽👍🏽

Took over an hour to deliver (within half a mile.) Told me it would be there within ten minutes twice, it wasn't. When it did arrive, one of the noodle boxes was missing half the ingredients I paid for. What did arrive was ok, but not what I ordered and far too slow for a noodle bar.

Absolutely love this place and have now been enjoying a wiwo for over 5 years 😀 Katsu curry noodle box with duck and brocoli is my fave 😋

Avoid. Ordered food on-line over hour and half ago, monies been taken but no delivery and they're not answering calls. Update 27/6/23 - food never arrived and Wiwo never responded to messages, but refund was received.

Took over hours to arrived and tasted awful - shocking!

Wiwo Noodle Bar in Cathays, Cardiff is a great place to go for a quick and delicious meal. The menu has a wide variety of pan-Asian dishes to choose from, and the food is always fresh and flavorful. I recently tried the noodles with beef and black bean and soy sauce, and they were absolutely delicious. The noodles were perfectly cooked, and the sauce was rich and flavorful. I would definitely recommend this dish to anyone who is looking for a delicious and satisfying meal. In addition to the great food, Wiwo Noodle Bar also has a very friendly and welcoming atmosphere. The staff is always happy to help you choose the perfect dish, and they make sure that you have a great experience. I would definitely recommend Wiwo Noodle Bar to anyone who is looking for a great place to eat in Cardiff.

Surprisingly big portion and very good food. The duck was tender; the vegetables soft but with a satisfying bite. Can’t fault it, you really do get good bang for your buck.

The worst experience I have ever had. I ordered online directly through their website and I've been waiting for my order for more than 2.5 hours and it's still nowhere. I have called them twice and they assured me my order will be with me soon. Avoid this place if you want to eat ANYTHING at all.

Not good at all 7 people of us eat in and non of them like the food. Non of us finished our food can't believe. Never again

Alright, so I just got back from Wiwo...and I don't often do this but the food tasted burned and almost sour... I had the same meal just two weeks ago and it tasted just fine but this time the difference was distinct. But the thing that really got to me, was the hair I found drenched in sauce in my food... ended up throwing the rest away due to the taste and the obvious disregard of hygiene.

Terrible service. Order did not arrive as delivery driver could not find my address. I phoned to check and the address I had put down was the correct one. I spoke to a lady called NAYA who was extremely rude and said I would not be having my order as it's on its way back now. At this point I didn't even want the order and was asking for a refund for this lady to over talk me and put the phone down on me without confirming I would receive my refund. It took me ages to get back through as my calls where then being ignored. I will not be ordering again from Wiwo as every time I have there has been countless of issues with the delivery. On top of the delivery issues the customer service is disgusting!

Haven't been here for a while, thought I'd try tonight. I shouldn't have, asked specifically for no veg (cabbage, onion, beansprouts etc..) came with all that, tried picking it out but gave up after 2 mins as the noodle box didn't even taste worth it..

My daughter carry out noodles and spring rolls but the noodles very salty, gone straight to bin and what a waste of money , not impress

I’m giving one star because I can’t give any lower. I ate here on Saturday night and a few hours later had diarrhoea and was throwing up and still feel ill today. Don’t eat here unless you want to chance getting food poisoning. Should be shut down.

This place is amazing! The food is incredible, we’ve just left there and wow, we can’t wait to come back. The staff are really lovely and we couldn’t recommend it highly enough :)

A very reward dismissive counter staff with beard and pony tail ,wouldn’t explain the menu made me feel uncomfortable and tried to over charger me , when the food was being prepared he kept touching his nose then the food it was all very disgusting to watch and unhygienic the kitchen was a mess looking throw the clear screen , I didn’t eat the food ,FOOD Poisoning

Probably the best meal iv had from wiwo tonight. I usually get takeaway but this time ordered via just justeat. The driver was quick & friendly. The Food was spectacular, especially the sides - we had duck spring rolls, katsu coated veg & panko prawns.

Ordered a few weeks ago the two girls on the counter seemed really disorganised and there was an argument taking place, the guy seemed to just be telling the staff how to do the job properly but they then were just rude and dismissive towards me. Massive red flag for me was the one girl serving the food had long black hair and it wasn't tied back it was just hanging over all the food.

Absolutely flabbergasted by the service, almost an hour late and the women on the phone was so unhelpful. When asked for a refund, was told it was only possible if she cancelled the very late order! This was meant to be a family evening but completely ruined by the wait and rudeness of the company! Would definitely not recommend unless your happy to be in for a long wait!

Absolutely horrendous. Ordered at 5,30 for a 7.15-45 delivery- arrived 8.25. Called at 7.55 told 9 mins away. Told the delivery left 14mins ago even though I received a notification 25mins before that saying it was on the way. Called back, to cancel and was met with woman on the phone. Told by manager "it's not us, we get 7 mins to prepare when the driver arrives" the driver told me that "I am just the driver". Can't get over the lies and the disgustingly dismissive and rude European woman I spoke to on the poisons. Kept huffing at me! I kept calling and they ignored my call but when I called from my partners phone they answered immediately! Not the first time I've had a situation like this with this horrendous takeaway!

Portions very small ,curry sauce more like a dip, all very salty and smaller than a happy meal. Disgusting service and price

Deadest munch, so bland. Was hoping it was going to relieve my hangover but instead its made me more depressed. Do yourself a favour and go Mamas

Beautiful & clean 👌 Food was amazing 🤩

Tasty and good portions. Friendly staff and was prepared quickly. Will go again soon

Very bad experience we ordered our food 🥘 for delivery they said that the delivery will b there within 30 minutes. We wait two three hours but no body will come

Took my money, they canceled order so i never received food but i never got a refund. Ignored my multiple requests for a refund.

One of my favourite food places i drive from Barry to get it, unfortunately this time the 2 staff members made me and my famiky uncomfortable with there judgemental staring...

Problem with food not turning up so can’t comment on the quality but would suggest not ordering delivery we gave up and went to bed

I went here on my lunch break, It tasted decent. I thought the price was very reasonable for the portion size. 2 hours later I was profusely throwing up. The sickness passed pretty quickly and I’m fine now but am concerned about the hygiene of this place.

I've had some issues in the past with online orders, but I think the problem is is there is not the proper options on delivery websites that is not their own. I wish they would correct this. But whenever I have called for clarification or allergies, they have been amazing.

Really great Place! Food is yummy we deffo Recommend People going here 👍 And the staff are very friendly and nice 🙂

Great food once again. Can't fault the portion size, fresh ingredients and incredibly tasty. The staff are very helpful too!!

Order never arrived at 21:25. Called and they said the order was out. Two hours later and still no food. Now they are closed.

Amazing as ever.......you must try the chilli and Peper chips.......proper fast food, choose. Watch it cook. Eat it from the box........fantastic, ultimately customizable........and trust me on the chips.

The food was so amazing. It was the best meal i have had in ages. I got served super quick and the staff are really nice and friendly. It was nice and hot when i was served. I would definitely recommend it also i would definitely eat it again.

first time ordering food was confused with the layout and order but a lovely young boy named imran was able to help me with allgery information and recommended a lovely egg noodles box that was too die for will most defo be returning !!!!

Amazing food and friendly service.

Disgusting. Use to be good, must be change of management. Would recommend Katiwok or Noodlebox instead.

Still waiting on a refund for an order that never arrived. Reported to my credit card provider as it will be a quicker resolution than dealing with these doughnuts.

Rude customer service - use to be a great takeaway, but recently its gone to the dogs.

Order didn't arrive. Terrible customer service and a nightmare to get a refund!

Food is always tasty and staff are always friendly. Always 5 stars ✨

Scheduled order at 5:50pm via uber eats for 7-7:30 delivery, had notification to say food should arrive 7:10-7:30, I called them at 8:02 as food hadn't arrived to be told they would call the driver to check and call me back. WIWO called at 8:16 to say it seems the order was 'lost as the driver didn't have it and they would re send it as a priority with a complimentary side'. At 9:01 I called as it had been 45mins to be told he would check with his manager, at this point I overheard the conversation only to hear it was still waiting to be delivered and it would be sent out now as they had a driver. At 21:37 I called again as it should only take 15mins journey time and it had been 45mins, during the call a second member of staff called the driver to check where he was and he said they were two minutes away. The food finally arrived at 21:43, the driver was evasive at how long he had the food for, it seems they had far too many orders and not enough drivers and lied about it being on the way when it was sat waiting to be sent out. The food was ok, but some of it wasn't particularly warm and the spring rolls had gone soft. It had been 45mins after speaking to them so I'm not sure how long it had actually been sat for before reaching us.

A surprisingly bad experience from somewhere that week in/Week out has usually been pretty good!. Usually order via UberEATS but lastnight decided to try via the website. Ordered our usual £33 worth at 19:54 to be delivered at 20:32. Didnt arrive so called at 20:54 and was told the food had left and that complimentary drinks had been added for the inconvenience - Wicked! We are understanding people!... 21:15 food still had not arrived so we called again - Was then told food was only now just leaving?.. but it had supposed to have left at 20:54???... Anyway food eventually arrived at 21:30, luke warm with no drinks :/ ...... Never the less the bin enjoyed half of it and I settled for 2 rounds of toast! Driver confirmed he hadn't been given any drinks for us......

Forgot my prawn crackers but food was good as always

Awesome noodles. Fantastic service. Friendly quick tasty

Extremely rude man behind the service desk speaking at a barely audible level, I would understand if he was wearing a facemask as per guidelines but he wasnt, he told me to 'wait' when trying to order (there was no one else in the store) after putting my order in he then tried to overcharge me and when I pointed this out he made no attempt to apologise and just said 'oh yeah' at this point I left, some of the worst customer service I've ever experienced

It was my first time at Wiwo and it will be my last. The menu looked really enticing but everything I ordered was really bad. Enough said.

Server finished his break, didnt sanitise his hands at all and kept wiping his nose with his hands then touching our food and the phones. We ordered 3 meals and only got 2, only realised after we got home. They also got one of those orders wrong too.

I ordered Rice noodles with Chicken, Cashews, peppers and Peanut satay sauce with a side of Panku prawns. Thought it was a bit expensive to start at £12+... but when i tasted them they were worth every penny. I called the shop first to check the noodle type (i only like thin) and was advised to try the Rice (like a pad thai - think and wide white). Placed my order online and it was delivered very quickly.... they even gave an extra dish of noodles (I think this was a mistake but yay for me). My Noodles and prawns were super fresh and tasty ! will definitely order again.

I was told I’d receive my order at 5:45 and the food didn’t arrive till 6:45 ... I waited nearly 2 hours after placing my order. The food arrived and was terrible and very expensive. You’d assume that paying £8 for a katsu curry takeaway the food would be relatively nice ... think wrong. The chicken was under cooked an the breadcrumbs on the chicken were soggy, the rice tasted of fish and the chips were undercooked and soggy. Really disappointed and won’t be ordering again.

Highly recommended. Amazing food.

Lovely staff, and quick yummy food!

Love the food, it’s always on time or early but why no edamame anymore?!

Found multiple hairs in my food. This was during the Covid pandemic too; irresponsible, disgusting and unacceptable.

The chilli pepper chips are amazing!!!!

Nothing outstanding will go elsewhere

The food is okay if it ever gets delivered. TWICE out of the three times i ordered they didn't deliver the food. This is disgusting. I had waited nearly two hours and they didnt call me or try even once. I could have cancelled and ordered different food if they gave me notice.

This has become one of our regular takeaways. Always on time, nothing forgotten and lovely food.

Food was great and hot! Thanks will order again!

Food arrived on time, Delivery Driver was friendly and pleasant,service from ian was great👍food was boiling hot and delicious, will definitely order from wiwo again soon.

Absolutely amazing, love my chinese food and this place is second to none!! Highly recommended

The delivery was quick and the food hot & nice. But they forgot my diet coke and didn't use the delivery instructions I left which would've made it easier.

Had to call restaurant as had accidentally used own address for delivery but was in work. They changed this with no problem and brought to the hospital. The noodles were very disappointing. Thin watery tasteless sauce .. paid for additional extras, veg onions nuts etc but very little in each box. Incredibly overpriced for what we received. £35 for 3 boxes of tasteless noodles. Working a nightshift and had to go to hospital canteen to get some more food to get through the night. Would not recommend

My food wasn't delivered. They confirmed it, took my money, and didn't deliver anything. About ten phone calls later, still no closer to sorting it. No-one wants to take ownership of the problem. Shocking.

We are regulars at Wiwo and we have never had a bad meal. Wiwo wings are spot on, chilli pepper chips, make your own box...everything is tasty and fresh. If I could give 6 stars I would.

Beautiful food. We ordered in the morning for a tea time delivery. Will definitely be ordering from here again.

Amazing food. The panko prawns are SO good! We order on deliveroo & it's always so fresh & gets delivered super fast.

Never fail to deliver Fresh , tasty food and nicely packed Always delicious

Ordered food at 1pm and expected delivery time was 1.44pm and phoned at 2 and they said food will be 2mins so phoned back 10 mins later wland was told 30 more mins. Attitude on phone was not great, had to work rest of the day with no lunch

All of the customisable extras came in the wrong orders, so I got meat when I am a vegan, the meat eater got my tofu, some of the extras weren't put in any orders. We tried to get a refund but couldn't because they are having computer issues. They had messed the orders so wrong 2/4 people couldn't eat their food. Very disappointed

Food is great. Every time we have had a delivery it’s been late, ranging from 15 min to an hour so bear that in mind

I call into a Wiwo quite a bit in my lunchtimes but it wouldn’t normally be a evening takeaway treat. However the partner really wanted a stir fry and I decided to try their katsu chicken curry. Was good. I do think the black bean sauce is too much in the stir fry though. The noodles are swimming in it. Only feedback would be to reduce the amount of sauce they use. Stir fries are meant to be drier. But I can’t fault the standard of ingredients and is ever consistent in terms of taste. And quick delivery!

My order did not turn up !!! I want a refund

There was no curry sauce with the katsui curry.: couldn’t eat it because it was so dry. Spoilt my food. Won’t be ordering from you again.

Food was good, fresh, hot and on time

First time ordering from here and it was absolutely stunning. We had the duck rolls which were gorgeous and the satay chicken was amazing. Noodle dishes were great portions and really tasty. Will order again. Delivery was a bit late but was well worth the wait.

Really late delivery- called the restaurant and they were not that bothered. “Should be there in ten minutes” very disappointing as they have been good I the the PST. Won’t use again.

Handed rubbish by a passenger in the car for me to dispose of. Disgusting service.

2nd order and was so impressed, better than the first and that was awesome. Huge portions and the wings are just amazing! Now becoming our go to place!

The food was delicious and arrived very quickly.