Wingstop Staines in Spelthorne

A really bad experience in wingstop. Me and my bro went to wingstop.the food was expensive(20£ , 1.2£ for each piece of boneless chicken ,11 in total , 5£ for a small and awfully tasted milkshake and the rest is for fries which was soggy ) and the portion is small (not because of the price just generally too small portion). As we waited 5 whole minutes in the que of 2 people ahead to order , we couldent help but notice the lack of eye-comforting environment, it was messy in colour , dirty and sort of compact designed. The only reason yall even get 1 star is because the white haired cashier was patient and gave good advice.(Id give a 0 of she wasnt there).As I was seated , my jacket(26.99£) was stained by the sauce on the table by the previous customers, the table was unclean ! I js couldent care anymore, i want my food and i want to leave this place already. We was served, there was no tissue , no salt/pepper packets or even plastic gloves (everyone else was provided , we dint get any). The atomic chicken was awful , it was soggy , isnt even spicy and it was cold for fricks sake. Again,i couldent care i just want to finish my male. I tried them soggy fries and the sauce , what in the blue chess is that blue cheese sauce , pretty sure if i sent the sauce to be checked i wont find any elements of cheese. The toilet was small and the bowls were uncomfortably close. The hand soap dint smell at all and did a pretty bad job cleaning oil from my hands. Overall , bad food. Bad price , bad service, bad toilet. Go to five guys bruh

Kusum was our server, very kind polite and helpful. Thank you! Also thank you for explaining which flavours are the spicy ones. My kids had a great time and food was delicious as usual.

I have to say Staines wingstop is definitely the best one I have been too . The staff to name a few KYLE , NEDE, CAITLYN and RADEK are an asset to the team . I am a regular customer and they have always been so welcoming and service with a smile it’s lovely to go there the atmosphere is excellent they seem to all get on well and help each other and I think KYLE is a excellent supportive manager and looks after his customers and staff . They def deserve a bonus if your company does that . Thanks for always making my visits to Wingstop a success with my family .

The staff are just terrible and it’s so slow… lots of staff walking around. Zero people skills as well. Also… I get card being preferred but straight refusing to take cash!

ill keep it simple, the chicken they use is old and tough. I used to get wingstop in London all the time, the standard at Staines is worlds apart. The chicken is tough and is visibly old, tastes chewy sometimes very pink near the bone. i thought it may be a one off as i had this wingstop months ago and vowed not to eat it again, i thought id give them another chance but the result was the same. There is an obvious lack of hygiene and i'm sure this restaurant is cutting corners with freshness. I would advise against eating here.