Based on 54 opinions finded in 2 websites
Based on 54 opinions finded in 2 websites
Nº 286 in 308 in Mole Valley
Nº 13 of 13 Chinese in Mole Valley
Opinions
DO NOT ORDER FROM HERE. Our food took 2 hours to arrive and was missing many items. We repeatedly tried to call to find out where the food was and then to request the missing items but were not able to get through for 45 minutes. When someone eventually did answer, he hung up on me. I eventually got through to someone else and was told the missing items would be resent but after another hour, we have still not received them. Terrible service, will not be ordering from them again.
Georgie Martin . 2024-09-07
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Awful cold food missing items and even worse customer service. Said would call back didn’t then ignored my calls.
Mandy Robertson . 2024-08-16
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The WORST. Chicken balls were absolutely vile. I have never had chicken with the texture of Jelly until now. I do not know how this place is open.
Katie Fulbrook . 2024-07-16
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WORST CHINESE IVE EVER EATEN!!!!!!!! No taste what so ever the chicken doesn't taste right.
Dion Beckett . 2024-07-08
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Decided to try this takeaway one weekday evening after the usual place I go to was closed. BIGGEST MISTAKE EVER! After ordering over the phone for delivery I was told I may have to wait 45 mins (which is fair enough). After a one and a half hours wait and a screaming hungry family. I was compelled to call up to see what was happening. To my horror the guy on the phone said that my order hadn't even been prepared yet, that they were busy, the delivery car had broken down and that they were unable to fulfil my order - Well thanks for letting for me know. I wonder how long I would have had to wait to receive a courtesy call informing me of the issues they were experiencing so I could make alternative arrangements? A more likely scenario is that I would have starved. I understand issues sometimes happen but the Customer Service was terrible, there was no contrition and no offers of any solutions. Instead I resorted to instant packet noodles which may have been a blessing in disguise considering the other poor reviews I have read here. I would much rather have made comments on the food but I'm only able to comment on the bad taste I have been left with and wont be offering a review on their food in future as I will not be spending my hard earned money on establishments that offer nothing to their Customers.
Ping Man . 2024-04-12
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What a waste of money! I have literally never thrown so much of a takeaway in the bin. Sauces were watered down & tasteless, S&S chicken balls with next to no chicken, duck was already shredded with bone, grissle & skin that was not crispy. Hugely disappointed in the new management.
Jen Garner . 2024-01-29
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2nd time ordered under the 'new management' food is OK but warm as again, delivery time given tends to have an extra 30mins on top minimum......had to chase up where it was after 1hr
Matt Lock . 2024-01-16
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The Shredded Sweet & Sour Beef is just cooked beef with sweet chilli sauce drizzled on it, tasted absolutely vile, also ordered a chicken chow mein with no veg, for it to be about 50% vegetables…
Mike Phillips . 2024-01-15
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Disappointed. Food is microwaved not cooked to order. OK if you can't be bothered to cook.....
Peter B . 2023-12-01
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One of the best Chinese takeaways we had after long time.
Yogeswaran Munneswaran . 2023-10-27
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Amazing service!!! we ordered so much food for a big birthday party and everything was delicious and well cooked. Wings garden went to extra special effort to accommodate for our huge order and we are so appreciative. We will definitely be getting all our Chinese food from here in the future 😁
Anon User . 2023-10-07
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Last night, Monday 3rd, I had the A1 for one person. I was able to watch it being cooked which was entertaining, and chat about food and how expensive gas is. The food was tasty, not too much salt, (healthy). The beef in black bean sauce particularly good, plenty of meat which makes a change from other takeaways. Friendly service. I will return.
Hugh Mackenzie . 2023-10-03
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Always friendly and happy to see you. Great food 😎
Natasha Mare . 2023-09-19
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Do not buy food from here it's the worst takeaway I've ever had
Laurence Mcdonnell . 2023-09-18
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Great Chinese takeaway - good flavours and generous portions All the usual dishes Really nice roast pork / char siu
Paul Wilton . 2023-09-13
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Seen the new reviews about new management and went to give it a try tonight. We found the food great better than the 2 other Chinese takeaways in our area. Will go back! And they do deliver :)
Isabelle David . 2023-08-23
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Lovely food and delivered after closing time because were at Leatherhead theatre so kind of him highly recommend 😀😀😀
deborah hulls . 2023-07-30
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Ordered for delivery Friday 7th around 8pm sweet sour chicken balls,SFR x2 deep fried shredded beef,chicken chow mein x2 ribs and chilli chips.The delivery was great very quick,but the food and portions were dreadful,the rice was hard and undercooked we had to make our own,the chicken balls were soggy and small with not that many in the bag and the sauce was like water.The chow mein was ok but like a child portion as was the deep fried shredded beef and chilli chips, ribs under cooked.A really terrible first experience,and not cheap at £59 A shame as the delivery service was quick but maybe to quick as food was awful.
Col b . 2023-07-08
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Best spring rolls on the planet and we’ve had a lot!!!! Ask for yogi he’s the best!!!!! Best Chinese I’ve ever had!
janine dibbens . 2023-06-28
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Went there to explore with my family and I genuinely think that this is a great place to get food. The chow mein was lovely and flavourful with their lovely crispy duck with rice. The duck was nice and juicy and the rice was moist and nicely seasoned. The new owner has only recently taken over and is a lovely chap who's very friendly and kind. I would reccommend to anyone who loves asian cuisine.
Jae J . 2023-06-27
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New Chinese in fetcham best chow mein I have tasted really nice staff hope everyone gives the Chinese a chance and keep it open
Lisa Bennett . 2023-06-14
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Wonderful food usually BUT please update your opening times on Google & your website! No longer open on Sundays although Google says you are & your site let us order online & took our money! Still awaiting a refund. Drove down to your shop & it was closed saying under new management. We love your food but please update your website not to take orders when closed.
Nigel Heaslewood . 2023-06-11
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How can you burn egg fried rice? They managed it! The sweet and sour chicken was just sweet, the chicken curry just dry. No Chinese staff in evidence. Not going back...
Steve and Debbie Mumford . 2023-05-16
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Food was delivered in good time. Very tasty and hot. Will order again thank you 😊
Amanda Morris . 2023-05-03
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If I could give zero I would. Absolutely horrendous experience. Food swimming in oil, tasteless, chicken rubbery, sauce gloopy, meat smelt off and completely inedible!
Lauren Morrison . 2022-04-08
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As previous review, will not be ordering from here again. Ordered 3 dishes, took 85 mins and I live less than 5 mins from shop. Food edible but not good.
Gill Crosse . 2022-01-15
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Changed my review as there is now new management running The Wings Garden. The food is good and delivery service is OK
Andrew Tang . 2020-06-06
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Worst Chinese food I've ever had, the rice is all stuck together in a massive grey plastic like clump, the king prawn chow mein is lacking any soy sauce or chow mein sauce, with under cooked and grey prawns. They refused to answer the phone when we called to complain and their excuse I quote "Google is wrong" when asked why they didnt answer the phone at 10pm ... they refused to refund us too ... best advice AVOID LIKE THE PLAGUE
sami leigh . 2019-09-17
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Diabolical- an hour after the promised delivery time, nothing had arrived. The restaurant tried to negotiate a 20% discount when called, but by then our guests were hungry. Used before, but gutted at the lack of updates and delay. Not recommended at all
R Ainsworth . 2019-08-14
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I've ordered countless meals from here and all have them have been brilliant. They also remember the small changes I make to make my meal suit me, would highly recommend.
Lynda Cooke . 2018-12-31
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Thought we would try, sadly won't be going back, food extremely bland almost tasted re-heated. Maybe we caught them on a bad night , but will be going else where next time.
damian addy . 2018-10-17
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Ignore the reviews this is a great Chinese
Magik . 2018-06-16
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Brilliant brilliant!! This is THE best (and only) Chinese restaurant in the area and has been a place we have been going to for 20+ years. Thoroughly support these guys, without you Fetcham is a duller place :)
Steve Morgan . 2018-06-01
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Great disappointment! Placed a telephone order tonight and waited over 45 minutes before calling to see where it was. Was told the order had not been started as we had queried the dessert - this was not a query that should've stopped the order as we asked for toffee banana and was told they only do banana fritters - we said this was fine. On being told the price, we were surprised that it was £37 for 4 dishes and a rice - this was a meal for 2 so did not include a whole duck or similar!! However, we thought we had placed the order and set the table for dinner! No now Chinese and now waiting for Domino's delivery - avoid this restaurant at all costs - wish I had taken notice of the recent posts before ordering!!
Michelle Brindley . 2018-03-16
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Just been taken over by someone else... used to go here a lot and food was amazing but tonight no taste at all, rubbish chips, curry sauce bad, lack of egg in egg fried rice and lack of chilli in five spice king prawn with 'CHILLI' and garlic. Such a shame. Won't be going back.
Emily White . 2017-09-01
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Cooked very well and always arrive on time my fav spot in Fetcham so far!!!!
Deborah Owoeye . 2016-04-19
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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First time ordering, very reasonably priced, however very very salty! We ordered 3 dishes and all of them were extremely over seasoned. We can’t even finish any of them. Very reluctant to order from here again.
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Absolutely amazing chicken balls Samuel also get off brawl stars it's dead even dexter quit so u should to rjrjrjrjrjrd