Based on 96 opinions finded in 2 websites
Based on 96 opinions finded in 2 websites
Nº 267 in 308 in Mole Valley
Nº 11 of 13 Chinese in Mole Valley
Opinions
Very late food size is ridiculous SMALL SPENT NEARLY £50 COLD FOOD BURNT CHIPS CHEWY NODDLES HOW IS THIS SHOP OPEN
derick lacey . 2024-06-15
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Very expensive and taste are not good
Roksana Tania . 2024-06-04
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£50 for a very mediocre Chinese meal for 2 people. Small portions, didn't taste fresh, totally overpriced! Also I used the hand sanitiser whilst picking up my food and it smelt disgusting, 2 days now of scrubbing my hands and still cannot get that putrid smell off! Won't be returning or recommending. Shame as I was expecting it to be something special at these prices! 😏
Martin Hunter . 2024-02-03
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Really fancied fish & chip tonight have had this from them about a year ago was very nice so thought we would try them again how wrong was I the fish was stale the chip were stale as well.had a job to cut through the fish now thats telling you something when that happens had to throw most of the meal away rang them up he tried to say it was the supplier I said the supplier does not cook the meal they spoilt a nice meal will not be going back I told him to stick to Chinese meals in future waste of £21.00
Nick Cutter . 2023-12-08
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Absolutely awful, overpriced and terrible food.
Chris Knightly . 2023-10-21
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Food was poor . Reheat chips and meal was like warm at best .
hugh grierson . 2023-10-18
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I ordered 2 Spring Rolls, Rice and Sweet and Sour sauce on Uber eats. And I forgot to order Chicken balls. I read on the Uber Eats website it is good to call the restaurant if any mistakes are made, so I did. The lady on the phone said I can only sort the order out through Uber Eats to which I replied: could I not just add onto the order? She said no! if I had made an order through the restaurant and not Uber Eats in the first place then she could have dealt with it and once again proceeded to say that “you would have to sort it with Uber Eats thankyouuu”. I thought she was so rude the way she was talking down to me so I hung up. I called the Uber Eats driver and he said he will call me back as he was infact driving. Then I just decided to call the restaurant/lady again and not even tell her it was me, maybe then she would help me. I made it obvious in my voice that it was me and I said can I make an order for Chicken Balls and Crispy Chilli Beef. She asked for my name and address. So.. basically she could have helped me add onto the order. She finally clocked it was me and I told her that I could not sort it with the Uber Eats app and said could I just place another order on top of that. I don’t know why she was getting so angry and frustrated, she started yelling “ I just told you we can’t change your Uber Eats order “… I meant add onto my order through her. She told me they couldn’t help and I had to sort it with the Uber Eats app. I made it very clear to her I know you can’t (you absolute IDIOT) but I’m calling to make an order with you ONTOP of that. She sounded really angry raising her voice. And I am glad I kept my composure because there really was no need for such low vibrational energy. It was just so unnecessary. I’m a human being and what I was asking for you said you couldn’t do yet you did it anyway when I didn’t mention it was me. You added onto my order which is what I wanted as you say - IN THE FIRST PLACE. What a horrible unhelpful receptionist that sends you on a wild goose chase. She was yelling in Chinese in the background and no doubt ranting her frustrations when I should’ve been the one who was frustrated. She was in the wrong. Everything else, the food — was great. It tasted healthy and not heavy like other Chinese takeouts 👍 But due to the rude narcissistic receptionist I won’t be ordering again. Bless her heart. She should meditate, it would help to control her anger instead of projecting it at other human beings. I will pray for her. 🙏
Aura Heart . 2023-10-08
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Lady who serviced us was very rude and abrupt. Shop looked shut when we arrived and i had to call a couple of times just to get there attention. Poor quality of food, wasn’t cooked properly, looked grey. Sounded like they was using microwave!
Shannon A . 2023-09-11
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Pumpkin chow main absolute winner! Chicken with lychee and walnuts, delicious! The young lady who took our order was polite and friendly. Reasonable priced and fresh ingredients. Shame to see such mixed reviews!!
L A Fox . 2023-08-21
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Food ridiculously overpriced considering it tastes like it has just been sitting around for days. Staff rude and sneaky- asked for egg fried rice on its own only to find i have been given egg fried rice with vegetables for an extra £4. Don’t bother going here much better and cheaper alternatives with better service locally. SAVE YOUR MONEY
Jones . 2023-04-07
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Over £8 for this supposed Special Fried Rice. Total rip off. Will never use again
Natalie Clarke . 2023-02-11
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Nice food but extortionate 46 quid for a takeaway is insane especially as others are almost half the price
Daniel Rose - Matthews . 2023-01-28
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This Chinese Takeaway is extremely expensive. Had this not have been promised for a Birthday and other local takeaway's not open or very long waiting times, I would not have gone here. This Takeaway has raised its prices by 20% due to the cost of living increases and the fact the know they have very little competition. For 4 noodle dishes, spare ribs, dumplings, and a Chinese dish over £70. Ridiculous price The food is ok, but not worth the money in my opinion and staff are not the most welcoming.
Neil B . 2023-01-22
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The Crispy Fragrant Duck was really good, but you'd definitely need to order an extra portion of pancakes with this. As long as you avoid busy times, there's usually a parking space available right in front of the restaurant.
Chris_in_Makati . 2023-01-14
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The food was excellent, especially the duck in the duck pancakes. Service was friendly and delivery was quick. BUT.... The menu posted on the restaurant's own Facebook page is from 2016! Prices have increased considerably since this! Their website is down so I am attaching photos of the menu as of 30 December 2022 to try and help. There is also an additional charge (about 4 quid for delivery)
Graham Hunt . 2022-12-30
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Delicious & wholesome! This is the best Chinese food I’ve had in the south of England! Quality ingredients. Always had fantastic service, they have been particularly obliging to my elderly parents. I’ve never had a problem with my special diet here. Completely dumbfounded by the negative comments posted, certainly not any of our families experiences. Would always recommend.
erica joy . 2022-12-12
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This restaurant may want to review their phone number, tried to call many times to order as it’s the most local, constantly get a voice mailbox even though website says they are open….lots of lost business I think, the one star is generous
Sarah Sydenham . 2022-07-27
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I ordered for shredded chicken fried rice with prawns, roasted pork and peas, in fact I was soo ooo much disappointed to see that packed food. You can even count the shredded chicken, the roasted pork its was about small baby bites not more than 10,with the prawns it was only 2 and bits and pieces of peas and the amount was £ 7:52. You can smell the oil used very bad, it is very bad that I took a picture of everything. Will not recommend it to anyone, pls whoever is the manager should check the food before it's goes out and put yourself in the shoes of the customer if you're given this kind of service for almost £8 will youb e happy. You can contact me I will send you the pictures we took.. . Its not that am posting it publicly but someone must be held responsible to do their job well, what if I decide not to post about it but tell my friends how bad the service was tooo will not be good for you.
Deborah Acquah . 2022-07-03
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Used to live in Ashtead and China Express was our 'go to' take-away because the food is soooo good. Now live around 8 miles from Ashtead and there are closer Chinese take-aways, but they are not in the same league. So regularly make the journey to get the best. Try Mango or Walnut Duck; it is the best.
Rex B . 2022-01-19
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Great food Helpful menu 10/10
J Mathweson . 2021-11-13
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Food was good but couldn't understand why the man serving wanted to add 3% on my debit card!
Elisabete Lima . 2021-07-28
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This chinese is very very rude: The food is average but their attitude and their ability to scam customers is overwhelming. Firstly they demand that if you pay by card you must come and get it in person. “If pay card must see card”- secondly they add a charge which for using a card- which had been illegal for several years. When questioned the guy told us- “fine no pay charge” and told the guy cooking to “make small portions, very small, he has no cash” quite loudly and vocally. When they passed the food he told us “next time only cash- you bring money” whilst pointing at the door. If they cant make a profit they need to re-evaluate their life choices. Not illegally charge customers and rant and rave. Referred to trading standards. Obviously a cash heavy income which neither makes it to the bank nor the taxman.
Dogun . 2021-07-03
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Superb healthy Chinese food. Loved it. 😊
Andy Hagerty . 2021-05-24
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Best Chinese locally- also do Gluten free
Little legs 26 F . 2021-02-26
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We ordered for the family; everyone commented how nice and fresh the food tasted. Often I can feel sickly bloating after Chinese takeaway but not with this takeaway. Friendly staff on the phone and delivery driver. Will definitely order from here again :)
ClareCDC . 2021-01-09
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Just ordered Singaporean rice Box full of rice One prown and couple pieces of chicken
kris2904 . 2021-01-06
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Had a takeaway delivered from here last week. Delicious, fresh cooked delivered hot and with a smile. They made it clear it was cash for a deliver. Fine with me
garboSurreyWanderer . 2020-11-09
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Really, Really, REALLY ANGRY.... now if you are advertising that you sell Gluten Free Chinese food that you charge extra for.. and say that it is suitable for people with COELIAC, then how about actually provide food that will not make my girlfriend have an awful Coeliac attack on her birthday. First time we've ever ordered from this place and sure as hell will be the last. Incredibly disappointed with this as whilst we were eating it we referred a friend and my partners brother as it tasted pretty good! Who knew it was going to ruin our evening...
Angus Hodge . 2020-10-23
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You can’t expect this to taste like normal Chinese which is full of wheat. With one member of the family gluten free, this is the first take out Chinese we’ve had in years and really enjoyed. If the cost was slightly higher than normal then remember that gluten free food is always more expensive. Food was very fresh, slightly dryer than I’d prefer but very tasty. The vegetables were also better than a cheap greasy Chinese, with added asparagus and less onion in the chow mein. Recommend.
James L . 2020-07-27
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Very expensive, didn't get what we ordered on menu 😕 😒
Amanda Alli . 2020-06-30
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If this was only about the food, then I would score it quite highly. However, I am left with a sour taste after being harangued to pay cash for our family take away (in the middle of a C-19 pandemic) and then when we insisted on paying by debit card, being charged a surcharge. That latter is illegal (from 13 Jan 2018). I later contacted the manager but he was aggressive "now you listen to me" and said he will have two price lists in future, one for cash and one for debit cards. Again, completely illegal. Regrettably, as I do not trust them, I shall not be buying again from them.
717simonc . 2020-05-20
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Do not bother, the food is frozen and defrosted, the curry was like running water, tasteless and awful. Waiting for them to do my refund, very unhelpful
gigglllllll . 2020-04-23
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We finally found a Chinese that was open during the Covid-19 pandemic and they agreed to deliver for small charge (we are 9 miles away). The food was probably 20% more expensive than other Chinese restaurants, but it was worth it. They promote their food and cooking methods as healthy and it tastes like it is too! No grease, lots of taste, would definitely recommend. Deliver was on time.
Charlieo_111 . 2020-04-14
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Very different from normal Chinese food, as they use a lot of tomato sauce and veg with their dishes. Food is okay but would personally prefer to go somewhere else. Chips are quite big and felt quite greasy, though I'm assured they are using healthier cooking oils. Would perhaps try some other dishes, but I wouldn't be mad about it.
Robert Cathles . 2020-04-12
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Web site is out of date, person on the phone is not clear with English and 5 time giving my card detail over the phone as well as him saying it aloud is not the way i would like to find a new place to order food sorry
Lee Bater . 2019-12-03
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V disappointed! Have been coming to this take away for many years. Previously was v good. However, the last few visits have not been good at all. The food recently has been bland and not good value. Not sure whether healthy, as oil dripping off my hands tonight. However, my main problem? Tonight I went in and they tried to overcharge me, explaining the menu on show was out of date! Totally unacceptable and probably would be of interest to trading standards!
Alistair Scott . 2019-11-08
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We visited here for a Saturday night treat after a day out and the food and the service we received was fantastic. Would totally recommend!
travellingkatt . 2019-08-06
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I unfortunately suffered an absence seizure whilst paying, the man at the till proceeded to harass my brother about my condition and I’m told that the comments about me were frankly appalling. I’m absolutely disgusted and will never go back there, absolutely shocking service!
Maddie B . 2019-05-15
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Really excellent takeaway food and also much healthier than a standard Chinese, great range of dishes, love the tofu options, will be back.
Sean Porter . 2019-05-11
MORE AT Google
Brilliant service everytime and love the healthy menus. The team always go out of their way to ensure we get what we want even if it's not on the menu. They always check for peanuts which is really important for me. We're recommending China Express to everyone we know.
Lee Bowra . 2019-04-14
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We ordered by phone on the way home from London, the ordering was quick and easy. It was also ready to pick up at the time stated when we ordered. The quality of the food was good and tasty. Would be ordering from there again!
travellingkatt . 2019-04-13
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Very very good, quality and service, thanks
Danilo . 2019-04-10
MORE AT Google
shame i cant give 5 stars. just driven 25 minutes for a Gluten Free chinese and ordered Crispy chilli beef, special fried rice and chicken chow mein. I have got home and been given the completely wrong order. So disappointed because I even told them what I had ordered when I came to collect!!!
Lauren Holmes . 2019-02-14
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If you don't like their food you like junk Chinese food... fair enough so do I. But I also like wholesome Chinese food... and aside from very costly places it has been impossible to find. They deserve every success... as well as being free from MSG etc the menu is creative and a little bit different... while still having many of the take away favourites. And yes it may cost a little more than the cheapest but it's worth every penny. We have had food from them three times in the last ten days and the food tastes like food... not just sauce... and after you eat you don't feel bloated etc. Very nice.
julian_bLondon . 2019-02-06
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Tried on a recommendation from friend. Food znd service was excellent. Delivery service arrived within the time specified
Mark Burden . 2018-12-15
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Lovely friendly greeting on arrival and departure. Fantastic menu and staff willing to discuss the details of their organic and chemical free food. Delicious dishes and plentiful.... I highly recommend a visit.
Perri Nicholls . 2018-09-25
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Excellent takeaway with great service
James Tew . 2018-09-22
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Fantastic fish and chips always fresh.
Anne Caine . 2018-07-16
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Simple answer. NO. The food was completely tasteless, they may not put MSG into the food so it caters for many but they do not substitute it with any flavour. The takeaway I ordered was nearly cold when I got home 5 minutes away. I would not recommend and you can find better places to get a takeaway and it actually have flavour and heat.
Douglas Thomson . 2018-05-24
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Highly recommended for a healthy and delicious take away. Best of all it offers a gluten free menu suitable for coeliacs.
Katie A . 2018-02-05
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Lovely fresh food cooked for us while we waited. We went for cod and chips and our daughters had chicken nuggets, even though they are now adults,
PaulineDulake . 2018-01-28
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Had a very good takeaway from here, and l really enjoyed it, as l was able to have a gluten free meal, without having to worry what was in it. Will be back.
marygO1016VU . 2017-12-06
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Had a really great meal from China Express, everything very tasty and beautifully cooked, delivered on time . Highly recommended
Sue B . 2017-10-07
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Website says it is open from 5 pm on Monday. Called numerous times after 5, no answer. Drive past and it was closed. A shame as the family had already chosen what to order.
HelenandTony24 . 2017-05-15
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Use China Express often and always find the food fresh, tasty and hot. Service is friendly and will deliver.
PaulineDulake . 2017-02-13
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Only had a portion of chips here but they were very nice.
James Lewis . 2017-02-03
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Fui a visitar a mi familia en Epsom el dia 12 de enero y me recomendaron China Express para la cena. Desde que era un extranjero que no sabía lo que era bueno por esta zona. Para mi sorpresa, la calidad y el sabor de la comida era más allá de mis expectativas. El arroz frito, cerdo dulce y agria y sal y pimienta costillas fue excelente! Además no siente sed después que ya no uso EL GMS en su comida. El servicio por parte de los las dos mujeres era muy amable y en general un cliente muy feliz, una gran recomendación de mi familia. Sin duda volvería otra vez :).
Sammy L . 2017-01-11
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this resturant does chinese food & fish & chips & having tried both i feel that it is over priced, over cooked, greesey & a disappointing waste of money. didnt think much to the attitude of staff either 😣
Georgina P . 2016-09-21
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Me encanta la comida para llevar. Es muy raro encontrar una opción saludable, glutamato monosódico gratis para una cena para llevar. Los platos chinos son deliciosos y llena de vegetales frescos. Nos gusta especialmente la ternera con jengibre y cebollas de primavera, platos dulces y agrios, verduras variadas, casa y pollo chow mein.
JasmineM2 . 2016-08-15
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Ordered a home delivery. It arrived promptly but was more expensive than we had been quoted. The food was very greasy and heavy and we did not think we had been given value for money. We won't be ordering from here again.
jdal185 . 2016-08-06
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Me detuve en este llevar después de un largo día y Pedimos patatas fritas y lugar y mi esposa tenía la carne chili.
Mike T . 2016-06-16
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Used to be good and friendly with good quality food. Last few months been very disappointed with food and a change in service to almost rude.I think due To lack of competition they no longer care. Waited. 20 mins for fish and chips nothing ready or cooked and last chinese Was not good and overall Way to expensive now for average take away.New competition in craddocks parade opening soon so this might Change China express service .Real shame.mothimg like it used to be.
Karl L . 2016-03-26
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Wanted a change from my usual Chinese. Very busy when I went in. Can't comment on fish and chips but they looked good. Hot and sour soup was ok. Chicken in black bean was bland despite looking good. Very little sauce. I've had better tasting ready meals. Chinese menu limited and on the expensive side. Can't think of another takeaway that charges for using a card. Won't be back.
Toffeeman1965 . 2016-03-11
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I will always recommend this place for anyone who is interested in good Chinese food without the awful MSG's and salt. I have never had a bad experience with the service or food and get excited at the thought of a take away every time China Express is mentioned!
LittleRed1983 . 2016-03-09
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What a waste of money, very expensive and dreadful food! The most expensive Chinese takeaway in Ashtead, with the worst food and terrible attitude of the staff. When collecting the food we paid with a debit card and were charged for its use, it was not a credit card but they still charged extra and the 'lady' said take it or leave it, saying they charge us, we charge you!. The food was bland, boring, dry, and such a let down, if you want a good meal go to Beijing Palace. We gave this place a try and so wished we hadn't. I am writing this to save anyone else having to endure the same experience.
cazza08 . 2016-02-24
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Never had the Chinese food from here so can't comment on that. However the take-away fish and chips are the best. Good sized portions always freshly cooked to order (which is why the place can be crowded and seem slow, especially on a Friday evening). Excellent chunky hand cut chips. Only salt and vinegar available (Oh and curry sauce!) so make sure you have tartar and ketchup of your own if that's what you like.
Ali and Ade W . 2015-10-16
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I come here regularly and I love the food! It's MSG free which is perfect for my dietary needs. Sometimes I get free home delivery, the service is fast and the food is piping hot. Better than any other shop in Ashtead!
g m . 2015-09-16
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Inexpensive take away and good noodles to chew on. Many peoounpplead some chinese music, a cosy place especially on a rainy day.
Alice M . 2015-08-28
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Phoned order - ready at agreed timePleasant serviceHot tasty foodReally wide selection of healthy food available at this restaurant we have never had a bad meal
Paul S . 2015-06-18
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I had a takeaway from here and regretted it, people were rude and lets just say that I had to spend some quality time on the big white telephone.. Do yourself a favour and don't go
Bill H . 2015-05-21
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If you are looking for the traditional fluorescent, salt laden Chinese takeaway fare - then don't eat here. If however you want fresh, tasty food then you're in the right place. You won't be desperately thirsty after you eat it because it is not full of salt and MSG and you won't feel guilty for indulging because the dishes contain plenty of veg.It's not the absolute best Chinese meal I've eaten but it's excellent for a takeaway.
457689 . 2014-10-16
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This has to be a rarity - a takeaway that does a full range of Chinese food and traditional English fish & chips and manages to do all of them very well. Food always tastes fresh and well prepared. I have never had a bad experience here - highly recommend.
Mr_Bunster . 2014-10-05
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Love going there for their fish and chips. The large sized fish are enormous and we can easily share one between two. The chips are fat and chunky as chips should be. To be fair Superfish down the road do better chips but the portions there are small and expensive, and their fish is not a patch on China Express's. We've been back time and time again, occasionally we've had to wait a while but that's usually at peak time on a Friday. We went early today and were served immediately. Haven't gotten around to trying the chinese food yet. But if it's MSG free, happy to give it a shot one of these days. Quite often MSG is literally doused on everything (hence the taste that everyone's so used to). Can say for sure that the fish batter wasn't dunked in MSG and/or salt unlike so many other places.Worth a visit - but note that the place will be closed for a few weeks each summer.
Josie B . 2014-07-18
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The Lady on the phone was rude to me twice, once in person and once on the phone. The first time she shut the door in my face when i wanted to ask for a menu. Then on the phone i realised she had little grasp of English when she insisted i ordered different dishes to the ones i requested. A lot of potential ruined by poor PR. Never got to try the food as i refused to help this company with the way i was treated.
Sherrick R . 2014-07-03
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I've been in here a few times for their Chinese food (not the fish and chips) and have only ever had really tasty, delicious food. I go back because I've never had a bad meal. The home-cooked food does not contain genetically modified ingredients or monosodium glutamate, so yes it might taste a little different to your average Chinese takeaway, but in a good way I believe.
Jake A . 2013-11-15
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I'm not sure I had ever eaten chinese food that tasted of absolutely nothing at all but one visit here ticket that off my bucket list! It might be healthy at the start but by the time you have added a ton of salt to give it some flavour that benefit is lost.Fish and chips were nice but a 20 minute wait on a quiet Monday night was frustrating. Portions are on the small side too.There are better chippy's in the area and you would struggle to find a more bland chinese takeaway
Rikyb40 . 2013-10-29
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This is NOT a restaurant, it's a takeaway (see photo I have just added). I had a takeaway from them last year and I thought the food was pretty bland
Jim P . 2013-08-11
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first thing, i rang for a takeaway, simple you would think....WRONG.... first of all a young sounding child answered the phone and not really knowing an awful lot kept on asking someone in the background if they did certain items. slowly losing my will to live i decided on something simple sweet and sour spare ribs, traditional fare you would of thought but no, they didnt do them and even more strangely "never even heard of them". is this a chinese i thought? yes it was apparently. after settling for something else i arrived to be greeted by this child on the counter, she seemed pleasant but clearly out of her depth. upon payment i was told "we dont except credit cards" i wish you luck with your "chinese takeaway" experience with this lot
Derek B . 2013-04-24
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This was our first visit to this Chinese, we ordered a take away.I asked for some of our dishes to be cooked with no oil and this was no problem for them to do.I also ordered something that was not on the menu and this was also catered for.They stated they are the healthy alternative to take away and they were right.You could actually taste the food you were eating and the chicken tasted of chicken.It was great to be able to taste the fresh food without all the hidden additives and the usually bucket of salt feeling.Fantastic loved it will definitely visit again. Really refreshing change to take away food.
chocolatedarwin . 2013-04-20
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If you are looking for a healthy takeaway experience, look no further. They don't use MSG or colouring in their cooking. They cook to order & you can be assured that you are getting nice, freshly prepared meals. I ordered Singaporean Rice Noodle, it was excellent! They also do homemade noodles which is an healthy option, it was also very good. This takeaway offer an exciting menu, its a new way to eat a Chinese takeaway, not the old fashion boring chop suey!
Hj23 . 2013-03-02
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Very different from normal Chinese food, as they use a lot of tomato sauce and veg with their dishes. Food is okay but would personally prefer to go somewhere else. Chips are quite big and felt quite greasy, though I'm assured they are using healthier cooking oils.Would perhaps try some other dishes, but I wouldn't be mad about it.
rjc_uk1 . 2013-01-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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157 Opinions
First time ordering, very reasonably priced, however very very salty! We ordered 3 dishes and all of them were extremely over seasoned. We can’t even finish any of them. Very reluctant to order from here again.
173 Opinions
Absolutely amazing chicken balls Samuel also get off brawl stars it's dead even dexter quit so u should to rjrjrjrjrjrd
54 Opinions
DO NOT ORDER FROM HERE. Our food took 2 hours to arrive and was missing many items. We repeatedly tried to call to find out where the food was and then to request the missing items but were not able to get through for 45 minutes. When someone eventually did answer, he hung up on me. I eventually got through to someone else and was told the missing items would be resent but after another hour, we have still not received them. Terrible service, will not be ordering from them again.