Willow Farm Pub / Restaurant in Northumberland

We came for a Sunday lunch as it had been recommended but never again. The only vegetables available were cauliflower green beans greasy parsnips and rock hard carrots. This isn’t what you would expect on a traditional Sunday lunch and isn’t acceptable or worth the money.

Always a lush place to go for food, thanks to Nathan and the team. You have to book as they are very busy on a Sunday. We had 3 courses and it was nice. I did try using my Bluelight card as the app says you can get 15% discount all day everyday although at the til we were told this is now only Monday to Saturday - it’s not mega expensive anyway, defo good value for money.

Good place nice food would go again i really like the carvery's amazing got a kids play area aswell of u bring kids and lovely staff

Went in for Carvery lunch - absolutely delicious - fresh vegetables and tender meat choices in abundance- very friendly and helpful staff especially Sarah. Thank you

Booked for my mam and aunt. Been there before. Once again, great food, great value and once again, the staff were brilliant. Look forward to visiting again when I come up from Kent in late October. Thank you to all the staff for being great X

Service was very good and food was served quickly and hot. Staff were very friendly and we were made to feel very welcome.

Great friendly pub, good value meals and brilliant staff - the service Sharon provided was top class. I would definitely recommend a night here

Great food and staff lovely place to eat, come regularly and I’m never disappointed. Lovely atmosphere and great prices!

We had the carvey and it was brilliant the gammon with the crackling on top makes it stand out over the turkey and beef Love a good carvery when it’s cooked good

Booked for Sunday Lunch. Had my granddaughter who is 10 months and the queue was so long that my husband and I had to take her to stand with us, as if we went separately we would not have been able to eat together. We stood for over 20 mins. Food was cold. Then wanted to get some cake and the queue at the bar to order was so long, waited 15 mins and gave up. Awful experience. Staff were friendly.

Had a lovely lunch with great service from Michael today. Very pleasant, helpful and attentive. Lovely device from bar staff and serving staff on carvery too.

Ordered our meal but with a slight hiccup or should I say cough when our food arrived....everything was rectified immediately, with professionalism and would like to commend them . Will visit again definitely

Great service by Karen going the extra mile for us great food and puddings great prices we will defo be back apple crumble and custard was fantastic

Karen was fantastic really friendly and gave us pointers on how fantastic the caramel short bread was and she was spot on lovely will be back

Karen served us at the bar very friendly nice smile made you feel welcome food is really good go once a week would recommend it

4 of us went to willow farm for some food and a few drinks.. Karen served us at the bar. Very polite and went above and beyond to make us feel welcome. We all had some sort of chicken which we all enjoyed especially the sweet chilli chicken halloumi burger.. 👌🏼👌🏼 This is probably our 10th visit and every time it's been a pleasure to eat there. 10/10.

A fantastic night had by our party of 12, food lovely, staff great with a special mention to Sharon who went above and beyond, your a credit to your profession.

The food was great and we were served by Chelsey who was very friendly and helped us to our seats. I cannot fault the food or service.

Might have got more than one star had they not cancelled our 1pm booking at 10:30am with no reason given. Didn’t even have the bottle to ring and just sent a generic email, nobody answered the phone despite calling multiple times so haven’t a clue what happened. Ruined my birthday meal out, cheers guys. Photo is of me sat in a different pub that actually let us in.

We often visit here. The service today was excellent. Chelsey was very efficient and friendly but also professional. I had the carvery and it was beautiful. I couldn’t fault the service or the food. I’d highly recommend

Great food, great staff! Always here with a client, he loves the food. Carvery is our favourite however we have tried food from the menu and its just as nice

First time trying this place and was pleasantly surprised by how nice the food is and how they prepared it all! We got served by a guy named Nathan well dressed and a blessing to speak too! This guy needs a raise that’s for sure! Will most definitely be coming back!

Absolutely amazing food 10/10 would HIGHLY!! recommended to anyone been coming for a very long time need to try for yourself

Been coming to willow farm for years absolutely love the place food and drinks are lovely. Nathan is great crack! Always a lovely place to come for a nice quiet drink and wind down

Where on earth did you find Alicia, she was absolutly amazing, complimented the lovely food perfectly. There was 3 of us, all adults, we had carvery, great choice of food, well presented, well cooked and expertly served. Thank you willow farm Cramlington.

Wonderful service from our waiter Nathan and waitress Abby. Beautiful food, and well presented restaurant, perfect for date nights and family meals

I was serve by Nathan today his customer service skills are outstanding. I've been here many times and all of the staff are great.

From walking in to leaving we were greater with a warm smile and friendly Manor. We were talked through the choices for breakfast and the procedure. The food was lovely and Nathan was very pleasant and friendly. Couldn't fault the service. Will definitely be back.

Great food, good times. Family enjoyed the brilliant cavery, whilst i opted for hallumi fries n salad. No cheesecake though. Came for my birthday. Thanks Nathan for a great service.

Had a carvery today and can't fault it purely amazing great value for money staff are welcoming and friendly took cheese cake and eclare home just wow, my go to for food I would strongly recommend

Came in few days ago and had a main course & few drinks and can't fault it purely amazing…. Especially the guy behind the bar ( I think he was called nathan ) he was soo welcoming & helpful & polite strongly recommend

Ideal warm atmosphere staff go above and beyond to Nathan he got me mushrooms known breakfast was nearly done highly recommend thanks

The service was 1st class Nathan was very friendly and polite and helpful food was 5stars delicious I came for breakfast great value

Always good food and great service, our server Karen was great and friendly. Great place to grab some tea will come back again.

Beautiful as always big shout out to Sarah always friendly polite and helpful and always smiling ! We are regulate attenders and never fail to have nice meal

Lovely food and lovely staff. The staff member who dealt with my order etc was brilliant such a lovely lad I think his name was nathan would highly recommend and if you do go I hope you interact with nathan such a top man!

Came to willow farm for the first time, got served by Nathan what a credit to the company. He was polite and seems so happy to work for you! Had a combo and the carvery which were both amazing! Left with a cake away. Would...

Ideal spot for drivers parking up. Nice space outside with tables for smokers too. Lovely looking building with tons of space and tables indoors. We'll set out for bar and to look at the cakes, icecream and buffet options. Staff are lovely. We've seen Diane...

Brilliant food, service and drink! Doesn't do crap lift, background music. Can choose where to sit from a kid friendly space to near bar or booths. Great drink selections.

Took over an hour to get food .. Have to wait in the food queue just to get a drink. Burger was cold .. fish and chips were cold .. all meals came out at different times .. All in all it was crap... Had...

Went yesterday afternoon. The place was busy but our server Katy was so nice. She helped our table loads; especially with my sons. She was so patient with them. I have two boisterous boys but she made us feel welcome. Thank you

I came in yesterday and everything was fine until I came to order our food. I stood around the bar tills for about 10-15mins waiting to be served, there was a blonde girl who seem to someone seen me standing and just walked off to...

Excellent service from Rebecca's xx from Joan and Brian xx atmosphere brilliant Rebecca has good manners very pleasant

The food was absolutely gorgeous big servings. The staff were spot on made us feel very welcome. Will be going back again .

Had a lovely carvery today everything was of a good standard and the beef and turkey delicious. Plenty of veggies to choose from.

I had the carvery. Everything was lovely. The lady that checked to make sure everything was to our satisfaction was Sarah Grey. She was so nice and was very efficient to clearing our table when we finished. Its nice going somewhere and to feel very...

Today I supported lady's out for lunch at the willow farm, Jemma was absolutley fantastic with helping to cater for the dietary needs of the lady's. Can't fault the service! 10/10 from staff and lady's

Judith on the carvery was super helping me. There was no turkey available but they went out of their way to source me a chicken breast. How lovely all the staff are amazing there was a man with her I didn’t catch his name but...

It is a total waste of time making a booking here, the phone is rarely (if ever) answered and the only alternative is booking on line. I did that last night (15/04) and we arrived to be told YET AGAIN that they had run out...

worst breakfast i have had , scrambled eggs cold and hard , fried eggs were solid and covered in grease hash browns over cooked to the point they were dry only thing that was edible today was the tomatoes and a slice of toast will...

We dropped in for a quick dinner. My husband had a carvery and the rest of us ate off the menu. The food was nice. The ice cream was a hit with the children and the cake away was a hit for the grownups.

Met our friends for breakfast and a catch up, we have done this a few times and meet at Willow farm as it is in between where we both live. Had the full English and as usual it was lovely, plenty of choice and we...

We were impressed with the food & service. Rob, who served us was friendly and helpful and we enjoyed the food. We look forward to our next trip.

Food was amazing, meat was just how it should be, and you can decide what you want and how much, we have been here so many times. Looking forward to our next visit.

Always go back to the willow farm, the food is lovely, always get great service from Robert. Definitely recommend trying Willow Farm

Had the most lovely experience yesterday took my 89 year old uncle in for his birthday lunch. The moment we entered we were made to feel welcome. The carvery was beautiful the fish chips was stunning. A sneaked a cake with candles in to a lady Cheryl who when we were finished brought it out singing the other diner's also joined in was 10-10 loved it will 100% be back highly recommend this place.

A was in trying the new breakfast menu yesterday, Got to say it was amazing 😁 the service was faultless Cheryl was extremely attentive friendly. Highly recommend.

I always come for my breakfast on a Wednesday morning for the sausage muffin. It is always delicious. The staff are always very helpful Heidi, cheryl and Jemma were there today with their happy faces.

Nice friendly staff and always clean and tidy but I’ve scored a little lower than I normally would as they have taken off the £1.99 tea/coffee and toast offer off which is a bit disappointing as we come in regularly after our morning runs

Had a lovely breakfast from the carvery. Staff very friendly. Good area for the kids to play. Unlimited coffee and tea.

Before the COVID lockdown we felt that this place had went downhillThey had started taking customers for granted and it was getting very lax in everything.So we stopped going, however we went back for the first time today and we have to say the service and the staff were brilliant.Especially a young man called Phil who seemed to be running on durecell batteries.He was everywhere, never stopped and couldn't do enough to help you.Oh and the meal's were great as wellWe'll definitely be back soon.

It’s always an 10 out of 10 from us as the carvery is top notch, also the place feels like home with the atmosphere too. We were served by Cheryl also treats customers and us so great that we can’t wait to be back at the Willow Farm restaurant with her happy, bubbly and cheerful attitude. Thank you Cheryl!

Friendly workers. Did not eat. Menu absolutely horrendous for vegetarians who do not like stereotypical veggie/vegan food.

Went here for an early family dinner with grandkids. They have a soft-play area which gets quite busy and quite boisterous! I already had the Greene King App so ordered everything off there from quite a complicated menu trying to get the offers in and the food preferences. TOP TIP order at the bar if this is an issue with food/drinks. I had the lamb curry, little too salty and messy. We had the chicken curry and the same. The best option next time is to go for the carver which looked more inviting.

Thought we would give this place a second chance after having an appalling visit a year or so ago. Wish we hadn't! Had a lovely family afternoon bowling and my youngest son chose to come back here. After driving 10 miles to have some food, we walked into the restaurant to be greeted by a member of staff running up to us asking if we had booked a table. Bearing in mind the resturaunt was half empty!! We hadn't booked! For her to abruptly tell us they are only taking bookings and that is fair enough, had the resturaunt been full. But it wasn't. It was very embarrassing in front of other customers. She didnt even have the decency to try and accommodate us or ask us if we would like a drink at the bar until a table became available. Instead we were ushered out with red faces. I will never ever step foot in this place again. Absolutely appalling customer service from what looked like a manager. You have lost us as customers for the second time and we wont be returning in the future. I suggest you give the front of house lady, who is supposed to greet their customers with a warm welcome some valuable training. I would give this a zero rating if it was possible.

I come here all of the time for a cooked breakfast and its always really nice. The staff are all friendly and polite and I like the fact its huge and clean. The food is on the whole very tasty and plentiful for a buffet option. However I have noticed that since the last time I was here just after lockdown ended the prices seem to have crept up for some reason. I paid on this visit £5.79 for a standard weekday breakfast with bottomless tea/coffee and toast plus £3 for a pint of fresh orange and lemonade. Previously the same breakfast cost roughly less than £4, drink was probably the same. I have said it before don't go later on for breakfast as the food tends to be warm as opposed to hot unless certain items have just been brought out like the hash browns which I had to chase up at the buffet bar! The tea is usually the same hence the pint of orange and lemonade. Overall its a great place to come for breakfast and I will continue to visit even if the prices have gone up...just don't put them anymore please!!

Everytime we go the staff are always amazing. Very friendly and happy to help. The food is fantastic, never had a bad meal. Lots to choose from with a set menu, buffet breakfast or carvery. 100% recommended

I got served of a young lad called Michael his attitude was amazing while I was ordering my drinks and food

Price was good just over fiver for breakfast Unfortunately the buffet had large selection of filthy plates to choose from to add breakfast to Eventually member of staff appeared , thought was a hoot suspect large plates had been used to support buffet and had been left out to insure greedy punters lifted them and piled plates high under no supervision Beans okEggs okBacon no idea looked disgusting must be vegan doing the cooking and presentation Coffee what was left of the free refills passable though bit cool Nae chance shall return Folk are so desperate to return to normality , this lot are just takin the proverbial

Our experience was amazing, we had the carvery and the chef called Judith and Emma were super kind and helpful when getting my food. The service was spot on, Micheal was great, cannot pick fault with anything :)

went to willow farm on Sunday the service was excellent. sharon was so friendly at the door and got us seated straightaway. would recommend this restaurant to anyone

We love coming to the willow farm the staff and food are great. Heidi is always very helpful when we visit.

We came on on Sunday evening for a family meal. Everything was great from start to finish. Jj on the bar was fab . We will be back

came in on Monday with the wife and grandkids we all had the carvery and our favourite chef was on Rob he always has lovely food on and very helpfully he even helped my wife with her plate to the table such a lovely lad can't wait to come back agin

Our local restaurant is always on hand to deliver great service, value for money and a friendly face. We love dining her. We were looked after by Christy today who was a great host. We will no doubt be back very soon.

Love the carvery at Willow Farm, my husband didn't order carvery and was served by Christy who was attentive, polite and just what the Willow needs. She is definitely an asset to the business. Will defo be back.

Visited yesterday for breakfast and food was excellent was served by a lovely young girl called Bethany who was very pleasant chatty and attentive, will definitely be returning soon

Visited yesterday with my two children and we thoroughly enjoyed it. The food was lovely and will definitely be returning. Our server Bethany was very friendly, polite and professional …nothing was a bother and she is a credit to the place.

This place is brilliant. The team are so cheerful and nothing is to much. We were mainly impressed with Caroline. she made sure we had everything we needed. all the team were great, felt super safe as the Covid standards were impeccable. We will be back very soon. Great experience, Suppose Rob isn't to bad either

We went to the Willow Farm for my 60th Birthday on New Yrs Day, our server was Phil, Great guy and Very Helpfull, nothing was to much trouble for him and he made us feel more than welcome, we will defo be going bk soon.Many ThanksPaul Black and Family

We booked way back in September to ensure a booth table and was not disappointed! We've been out twice before on Xmas day for lunch elsewhere and it's been a horrible let down but here's 3rd time lucky! What a fabulous experience! Food amazing.. atmosphere great.. staff attentive and happy. We'll definitely be booking again for Xmas 2022! Thankyou so much for making our Christmas Day ..Highly recommended

We visited on a Thursday on arrival we said table for 2 adults and 2 children and the woman said any table except a reserved table ,so we sat in a booth ,we started ordering food on the app and then another staff member come over and said we can't sit there as its for over 12 children only so we walked round towards play area a whole section was sealed off and the only empty tables were filthy and not cleaned so we walked out again, we've been to many different farm house pubs and they've been great we've sat in booths before and never once been told we can't sit there because our children aren't over 12 which they are 10 and 4 ,this is my 3rd walkout from willow farm because of bad customer service ,had to walkout with upset children which is unacceptable thought I'd give it a last chance but will never visit willow farm again.

Visited for a family meal. We had a good table and the place looked very clean. There was a small soft play area for little ones. Just as we arrived the carvery was closed due to staff issues (Covid) so understand this can’t be helped. Ordering on the app showed lots of meals not available however when checking at the toll they were available. The staff serving were very nice and good with the children which is always nice. I must however say two members of our party commented that the barmaid was very rude. But all in all it was a nice place to eat and would return

Visited willow farm, waited 40 mins for meal and it wasn’t hot or worth the money we paid. Had to ask for a range of condiments as none were offered.Waited a further 30 mins for desert. That was dry and an again not well presented. Not a positive experience.

Fantastic Xmas Dinner at the Willow farm today, staff very friendly and helpful. Well worth a visit. I will be back in the New Year.

staff are lovely at willow farm, abby and rhys were lovely behind the bar even said good luck for my new job! food was spot on as always too

The food is good and a good price.the kids play area is a good idea but there is kids running round the whole restaurant and pushing on my chair and screaming which was very annoying.Apart from that it was good.Also the vegan vanilla ice cream was delicious!

Today is the second time we have visited the Willow Farm, and I have to say that both times the food has been outstanding. Everyone who work there are absolutely lovely from management to the guys cleaning the tables. Fantastic. I cannot recommend this place enough. Thank you.

Was extremely happy with mine and my wife's Breakfast. It was well prepared and hot. A good selection yo choose from at the hot plate.However for my grandaughter it was completely different. First there were no Pancakes, was informed their order hadn't arrived. So she choose Waffles. These turned out not to be freshly made. But brought in. Surely it eould be far cheaper to produce these items from fresh. Not brought in and warmed. The pancakes could not be cut with a knife they were that hard. Extremely disappointed.

Was passing here and decided to take my husband and 2 grandkids for lunch. Its nice and spacious plenty of room to sit with family. 2 of us had the carvery which was hot and plenty of a variety, the only issue i had was we had to wait 10mins waiting for staff to come and put a Yorkshire and meat on a plate. There was plenty staff on serving but the poor lass on the carvery was on her own rushing about and always apologising. My husband had steak & Ale pie which was filling and nice. Would definitely be back while passing.

Went to willow farm today at 4pm to have a meal with my wife and grandson will never go back again. Table was dirty and food was terrible we opted for a roast dinner I had turkey and my wife had beef the turkey was ok but the beef was so chewy she gave up trying to eat it. The roast potatoes were inedible it was like they had been there all day under the heat lamp and the Yorkshire puddings were the same dried up and like crisps. I think the food had probably been there since lunch time I don’t look for perfection but this was terrible will never go back

Lovely food with great portions. The steak was cooked perfectly and the Diane sauce was divine. Dessert portions were huge! Friendly staff and reasonably priced. Our first visit but absolutely won't be our last!

This is by far the nicest cavern I’ve had plenty of choice and piping hot a little bit busy so glad we booked but service was lovely Thankyou!

Had a lovely Sunday dinner however the star of the show has to be the Mars bar cake! An absolute delight plenty of staff on too

We were staying for four nights at a nearby hotel.It was a better deal to buy breakfast & use the carvery here.Staff very good & helpful.Farmhouse inns always better choice of carvery.Breakfast , help yourself with plenty of choice again.

We sat outside, as we had our dog with us. We chose the senior special menu which represented excellent value for money (we have chosen this in other Greens King restaurants). Serving staff were friendly, helpful and chatty and food was good.We are in the area on holiday and would like to see a Farmhouse Inn in our area.

I have used this Pub for a very long time and have never had a bad meal there, until last Saturday. My family and I were kept waiting for over 15 mins to be escorted to our table. The table was pre booked earlier in the week, We sat, ordered and awaited our goodies. The wine was served in a glass that can be described as been taken of a table outside and not washed. It was disgraceful. They changed that, then the food arrived. I had the Hunters Chicken with veg, the chicken was undercooked, the BBQ sauce was just a clump of gloop. My Mam had Fish & Chips. This was so overcooked that the batter could have been used as a missile and done some damage to anyone or anything in it's way. My other family member had The Chicken Tikka Masala. The chips were tasteless and the Nann bread was as hard as a frisbee. I can only surmise that they have changed Management or the Chef, maybe both. I will not be going there again and this perturbs me as it used to be my favourite restaurant.. What has gone wrong????

Had booked on line then called to ask of we could eat earlier .. No problem the lovely lass said .. The meal was fabulous, staff very nice and there to help if needed .. Cake away to die for .. Thank you Willow Farm your the best x

I bought a good to go bag from willow farm., I got a beef dinner which was really good. The manager and staff very friendly.

Ate here on holiday in the N.E. with family. Probably the higher end of the Greene King spectrum pubs range. Used APP to order (works very well BTW) but drinks took 15mins to arrive, the starters 5 mins after that.The presentation of the 4 different Mains once they actually arrived was very variable. The Smothered Chicken had clearly been held under lights waiting for the other Mains and had crispy, dried ends, the gammon & eggs was fine, the gravy for the steak & ale pie was congealed (under lights again?) and was sent back for replacement which was fine. But the All Day Breakfast looked like it had been thrown onto the plate - ZERO presentation points.Our Guests, who had recommended this place looked suitably embarrassed so we didn't make a fuss - just ate.