Willi's Coffee House in Newcastle upon Tyne

Iconic Cafe in Jesmond which has stood the test of time.

Nice little cafe, you get half a cup of coffee and half a cup of foam which is a shame for those who want a full cup. Me personally I can never drink a full cup so worked for me. Shame there's no proper gluten free items, there's things but all cross contaminated due to being out with everything else. Wouldn't be too hard to keep those separate. I'm happy to return again, give it another shot. But I'll make sure I go after I've eaten.

Visiting my mother in Newcastle and was looking to find somewhere local, so as to not lose time with my mother before travelling back down south. Got recommended Willis cafe and what an amazing cafe! Lovely food and very well cooked and presented. Great portion size. Loved the mushroom soup. Just right texture and tasted amazing - I am a great lover of mushrooms, so as soon as I saw it on the menu, my choice of meal was selected. My mother had the all day breakfast and that looked amazing too. You want the best for your mother and I could not ask for more. The service was great and staff interacted with us with a humerus gesture when we commented on how beautiful the tea cups and saucers were. A great place for all - wheelchair friendly (entrance is so wheelchair friendly) and a dog friendly location. This business is so on the ball - there for those in wheelchairs and those with dogs. A great time with mum in a great location. Will be back again when visiting Newcastle. I may even go for the famous Mark Toney ice cream next visit as it was a childhood favourite. Well done Wilis cafe. ⭐️⭐️⭐️⭐️⭐️

Lot of reviews seemingly inpatient when this place gets busy. Went on a more quiet Tuesday afternoon. Had a great bacon bap with lots on lots of crispy bacon and excellent coffee served in lovely crockery and teapots. Eyeballed the doughnuts on the way out so will have to come back. I still really rate Willi’s and will keep coming back

A little disappointed really as it looks a lovely place but staff are a little not too keen to welcome customers. There were 3 staff who all were around the till and serving area and I believe the manager who at the time was taking an order. I did wait for quite a while and was asked by a lovely lady if I was taking out and I said yes but then someone from a table came over and jumped the queue whilst the lady at the till actually proceeded to take his order. So judging from that I won’t be coming back any time soon. I am patient generally but this was disappointing first approach.

Love the all day breakfast, choice and portions.

Very busy and seemed a bit chaotic. We ordered Sour dough toasties- one came with a huge portion of fries which had just been dumped next to the toastie - looked a bit basic … The other was a caprese toastie which did have salad and coleslaw .

The food is way way overpriced. It cost me over £15 for a small breakfast with tea. The single sausage was nice but everything else was mediocre at best.

Nice cafe with a great menu. Reasonably priced, slightly tucked away but worth looking for. We called for breakfast and everyone was happy with their food.

Friendly, good food. Not too crowded.

Food was great and made to feel wecome

Lovely place. I highly recommend the egg benedict. Thank you.

Lovely food,reasonable prices,great atmosphere.

Unwelcoming. Stood at the door I acknowledged when it wasn’t busy. My friends hash brown was missing and my pancakes didn’t have maple syrup, they were dry, tasted funny and were burnt. I complained and got a ‘hmm’ from the server. Paid £9.50, no refund, no apology. I had one bite and couldn’t eat it. I hate complaining when it’s a small business, but they shouldn’t be serving food like this and charging those prices.

Very disappointing. We walked in and it wasn’t busy, yet we weren’t acknowledged for around 2 minutes. I asked the staff if we should sit wherever and they yes and pointed to the menus. I ordered the bacon and maple pancakes, and my friend ordered a bacon sandwich with a hash brown. My pancakes came very burnt, with no maple syrup and were dry. They had a horrible taste. My friends sandwich came without hash brown. The server asked if I was finished, after I had only eaten one bite. I told her it wasn’t very nice and it was burnt to which she said ‘hmm’ and took my dish away but didn’t say anything, no apology. I was very disappointed since I spent £9.50 on a meal that I couldn’t even eat.

Light, airy and welcoming. Dog friendly. Stripped wooden floors with sage green paintwork. First impressions very nice. I thought the food was on the expensive side, even taking into consideration it’s location in the unfathomably extortionate area of Jesmond. Some wonderful cakes on offer. I paid £8.50 for a sausage and fried egg roll with a breakfast tea. Probably the best value for money on the menu. It was very nice though! Everything looked very clean. Unfortunately I did have to ask to exchange my cup as it had lipstick on it. I did also notice a member of staff constantly biting nails and touching facial piercings and hair. Although not handling food was handling cutlery and crockery. Staff were happy and friendly! Sadly disappointed overall.

Food is average, staff is extremely rude.

Looks stylish from the outside, a place you would expect some attention to detail but as soon as you step inside, the chaos begins! Man on till chewing on cake saying he didn't have time for lunch. Served 2 knives with cake asked for a fork and given 1 for 2 of us. Cake to take away put in a bag with no respect and tossed about like a butcher bagging cut meat before they tie the top. Decaf coffee was like hot milk. The latte cake and brownie were lovely, millshake for £5 not very chocolaty but saying that, my daughter enjoyed it. A bit disappointed to be honest so will not be spending my pennies here in future.

Wonderful corner cafe which served us an iced latte and a mango smoothie. Our dog was made super welcome- with a lot of cold chicken and a biscuit- a friend for life! The cafe was busy with post school pick up customers and folk like us, dodging the rain. We really liked the layout- tables not too close together, beautiful stripped pine floor. Food and drink choices were great. If we were local we'd be back! Staff were friendly and efficient. Would strongly recommend.

Lovely food, good portion friendly staff what else is there to have!

Wonderful cafe - always a friendly welcome, great service and lovely food and drinks!

Very friendly staff and value for money

Seriously good cooks who make ordinary things just a little bit special.

Great food! I had their cheesy chips, manager was incredibly kind :) Great atmosphere and nice art prints on walls.

Went for a late breakfast - wedding starting 12:00. Very impressed by greeting, waiting staff, chef, quality of food. All in all a six star experience. Shame it's nearly 400 miles from home or I'd be a regular visitor.

I waited nearly 40 minutes for my food. And had to leave as I had things to do. Oddly I was seated straight away. And my drink came quickly. No idea why they took so long on food orders. I heard them apologise to several people, about the wait.

Stopped off for a breakfast. Highly recommend the eggs Benedict. Very reasonably priced. Thought the staff could have been a little more welcoming, but it was only really minor. Very nice place, compact but still feels as if there is more than enough room, and not cramped at all.

Very good for lunch or coffee. Salads are amazing.. Definitely will come back

Excellent find, great place for Sunday breakfast. Great atmosphere, polite and helpful staff.

Had the all-day breakfast, priced well, food was very good quality and tasted really good ! And I highly recommend a visit

Lovely cafe, good choice of food

Excellent service and amazing food. The soup was so good I ordered a second bowl. The staff were very friendly and helpful.

The food is simple, the presentation isn’t “fancy” but the food tastes really good and fresh. Has this “home” feeling to it. The orange juice is delicious, my favourite in the area actually. I’ve been a few times and would still continue to pop in if I’m craving some eggs and too lazy to make it at home. The services is good, food arrives pretty quickly and the vibe is very friendly and positive.

half a slice of toast with slimy avocado for £9, not worth it horse menace will not be returning

Latte had well-formed microfoam and cute latte art.

Had breakfast here on the recommendation of our university student daughter, we were not disappointed, the full English breakfast was first class 👌 coffee the same, staff very friendly and sociable, we bought cakes to take away as they looked delicious 😋

A terrific local café in the popular Jesmond area of Newcastle. Good atmosphere, friendly staff - it's well worth a visit. The only downside is that if you drive to it then parking is scarce.

Great find very dog friendly and great coffee and delicious pancakes & eggs Benedict

Bought take away coffee drank half put cup in drink holder in car about 5 minute later went to pick cup up bottom turned all mushy and coffee spilt over car

The first thing you'll notice when you walk into Willi's Cafe is the welcoming atmosphere. The staff are friendly and helpful, and the decor is stylish and comfortable. The cafe is always clean and well-maintained, making it a great place to sit back and relax with friends or catch up on work. In addition to the excellent food and atmosphere, Willi's Cafe is also a great value. The prices are reasonable, and the portions are generous. Whether you're a student on a budget or just looking to get a great deal, you won't be disappointed with what you get for your money at this cafe.

Would definitely recommend it. Freshly cooked, great coffee (!) and proper squeezed orange juice.

Nice cafe with a bustling atmosphere, the full English breakfasts and Eggs Royale were also delightful. Only missing a star as the avocado breakfast was missing sourdough and we weren’t informed about it - would have been good to get a check back on the food. But service was lovely otherwise!

Staff were really friendly & helpful

First time in Newcastle had a very heavy night, came to willi’s cafe was not disappointed, the fresh orange juice was just delicious and had the mango& pineapple smoothie was great too, then the food was just perfect.friendly staff and one beautiful waitress, 5 ⭐️⭐️⭐️⭐️⭐️

Lovely breakfast, really friendly staff and handy for metro.

I have been here a few times with my daughter. We have always had a lovely coffee with a gorgeous cake or pastry (the 'free from' cinnamon bun is really yummy!) but have not yet tried any hot food. On each occasion we have never been disappointed. Thankfully, in this cafe we have found there are a few alternatives choices, ie vegan or gluten free (my daughter and I are both gluten and dairy intolerant). However, a couple more of 'dairy free' choices would be gratefully welcomed especially by us! The staff are very nice and helpful and the atmosphere is cosy and warm. My daughter and I would highly recommend this cafe and whenever we are in Jesmond we can't resist popping in!

Popped in while in the area for work food was outstanding and service was great highly recommended

All day breakfast a real USP. I prefer Rod’s special protein breakfast

Lovely coffeehouse can't wait to go again

Been here a few times and generally, a good experience with all staff, food and drinks, absolutely acceptable. No complaints. However today, we shared our breakfast experience with dogs? I’m not a dog lover I admit but I don’t hate them either! I often walk and “tend” all the necessary requirements of walking my daughters dog! I just found the three dogs that were brought into, what is quite a small cafe area, a bit too much. Surely with that amount of food being ordered and provided, you should be able to enjoy a meal without dogs moving about and sniffing around all the tables. One even being “fed” scraps at a table? We looked and wondered what would happen, if everyone in the cafe “at that time,” decided to bring their dog with them? I don’t know if it’s described as a “dog friendly” venue as some are these days but I think a specific area near the door perhaps, should be set aside? The mutts won’t stop me going in but if I have the choice, I won’t. And there are plenty of other seats around the area to be had.

Friendly service and excellent quality food.

The place is very ordinary and nothing special about it

Little cozy cafe with amazing breakfast & quick to grab snacks. Loved it.

Great for breakfast and a coffee

I would like to thank everyone in Willi’s yesterday 3/9/22. We were welcomed and helped with my sister’s wheelchair and managed to let her enjoy the company and atmosphere of a ‘normal’ cafe. She is a resident of the nursing home nearby- Wordsworth House. Thank you for your patience . And she enjoyed her lunch so much as we enjoyed our breakfast with you earlier that day.

Excellent food, milkshakes nice

Great service, cinnamon roll was delicious.

Lovely place very friendly staff and the food was out of this world 🌎 😋

Just popped in for a quick coffee, whilst on a bike ride. The staff were extremely smiley and very friendly, the loos were very clean. Although I didn't have good, the menu looked wholesome and tasty, and there was plenty of seating, it looked like a lovely venue for a morning brunch or coffee.

Good food for a good price. The cakes looked tasty too!

Great little place in Jesmond. My anxiety spiked due to sudden business but I was soon able to leave.

Visited Willi's earlier this week for a quick cuppa and a slice of cake. Nice place but thought small cakes at £3.50 very expensive. Had a look at Wine list also and saw a bottle of Argentine Trivento at £20..you can buy in Morrisons for £8..rampant profiteering..

Classic British cafe. Good selection of food and drink. The prices were more high end but I'm not sure if the good and drink really matched. The food was tasty though and the staff were very friendly.

This is the second time we have visited, and it will be our last. On the first occasion what we wanted to order was not available and this happened again on our second visit. Both visits were mid morning so it was disappointing that the food we wanted to order was already unavailable by that time. We ordered the blueberry pancakes, and the bacon and maple syrup pancakes in the end which were both burnt and flavourless. The bacon pancakes were dry and had no maple syrup. The food prices are set to that of a Michelin star restaurant however, delivered by the standard of a 4 year old chef. We found some members of staff to be unwelcoming and quite rude, similar to the plates food that were put in front of us, which made the visit worse. I’m sure anyone reading this review can start to see the pattern here. The coffee and fresh orange juice were lovely however, and the baked goods inside the cabinet looked tasty as well. We thought the price of the food was very expensive, especially with how it tasted, and the service was even more disappointing so we will not be returning.

Steak and eggs was amazing. Helpful staff

After paying £3.95 for a takeaway sausage sarnie I expected artisan bread and quality sausages, instead I got a small white bun with two low quality sausages. I felt robbed! How they can justify charging 4 quid for this is beyond belief! Needless to say I will not be returning.

Amazing breakfast, service pretty quick for a Saturday service, really friendly

Nice little cafe with good sandwiches. They are made fresh so takes a bit of time. The main let down was the hot chocolate which was basically just milk with a teeny tiny bit of actual cocoa. The service was also not very good but it wasn't bad either. The best way to describe it is there was a general air of indifference amongst the staff.

Good consistent quality coffee, brunch, lunch all served with a smile and not a long wait. Great salads, sandwiches and cakes too!

Always a delight to eat here, good food and music too

Driven to write this review - the first I’ve ever made - after my experience. Lots of staff milling around. No one welcome me, or even greeted me. I felt uncomfortable. Food took a long time and then mh order was wrong. I recall feeling the same sense of discomfort at my last visit . Is it that hard to simply say hello. Needless to say I will not be returning

Superb location. Good people, good coffee

Always great service friendly place

Cake I bought was nice but none of the staff wore masks. Which I wouldn’t mind but when a staff member is coughing while making my tea it’s not great..

Lovely experience at Willi's Café in Jesmond this week. We popped in for some midday brunch and we were not disappointed! The food and drinks were delicious (shout out to the oreo milkshake that tasted divine and light), staff were incredibly friendly and helpful, food was delicious and all served really quick. We had the smashed avocado on toast, latte (plus one to go!) Oreo milkshake and caramel shortbread to go. Couldn't fault a single element of our experience. We highly recommend and will 100% be returning to Willi's with family and friends.

This nice little cafe (mostly filled with locals and regulars) is buzzing with a warm and friendly atmosphere. The food is cooked to order so takes a short while to arrive (if you consider the amount of customers they cater for - the wait isn't very long at all). It's a little too enclosed for me in the current climate but it's a well managed space with a good turnover. The breakfasts on offer are pleasantly presented and the staff are friendly and accommodating.

We called into cafe to book table for 10 for my daughter’s birthday breakfast, the assistant phoned the Owner who confirmed they would take the booking for 10 people on 31st December at 1030am, we left our contact number. As all the family descended to the cafe, some from Whitley Bay and some from Bardon Mill, Haltwhistle, only to find the cafe was closed……no courtesy phone call from Willi’s. This cafe was my daughter’s choice as she has been to the cafe before. We understand covid may have played some part in closing the cafe but a phone call could have been made and we could have made alternate arrangements.

Stopped off for a latte, pleasant staff, nice coffee, worth a pit stop albeit off the beaten track so may be a struggle to find if you don’t know the area!

One of the best places to go for food and the best Service. You can get 👍

Walked past ‘best ice cream’ sign, not the BEST though…but I got a big scoop for only 2 pounds so I’m happy! And amazing friendly girl who helped me just before closing time.

A bit of an institution in Jesmond, Willi's does lovely breakfasts, lunches and cakes. The place itself is lovely and the staff are really pleasant.

Super cakes and I love the word of the day

Not happy paying £3 for concentrated apple juice, when they have bottled pressed apple juice on display. Food is below average for the area.

The food is delicious and the price is reasonable, but the service attitude is not good

Not bad but there's definitely better value places to go in the area

It's been 15 years since I was last in Willis a Jesmond landmark. Popular cafe on a saturday morning so be prepared to wait for a table, the barista needs to sharpen up their act as my breakfast turned up 10 minutes before my black coffee did, but we will be back, as the food and coffee are faultless and the atmosphere is friendly despite the occasional side show

Nice cafe in the heart of Jesmond.

We asked for one of the loose leaf teas listed on the menu but the waitress just said sorry I don't know where it is. No attempt to ask anyone or to look for it.

Opening times said 5pm close, I was turned away at 4.35pm as staff wanted an early finish. Pretty disappointing. Go to small local places is great, but customer service was poor today and hinted at laziness.

Excellent food which came at a good speed and for a fairly decent price! friendly staff and the manager who was welcoming and very helpful. A really lovely cafe which fits perfectly in a great area. Thanks again! we will be back :)

£7.50 for 1 slice of toast with a small scraping of avocado - asked for mushrooms instead of eggs and was only given 1 mushroom. Very disappointing and not worth the price. Won't be back.

Staff were very accommodating to a group of 6, and really kind with our kids. We enjoyed some drinks and lovely cake. Fast service despite being very busy.

Good food at reasonable price. They served us quickly even though the place was busy. The coffee was good as well.

Fantastic breakfast and friendly service. Would highly recommend!

Excellent Quality Food, great choice and variety of drinks. Clean with sanitizer available on every table. Friendly atmosphere Nice Art on display Easy to find

Came here for breakfast and the food was amazing, very well priced and friendly staff.

Lovely coffee shop. Nice selection of food. Friendly and courteous service as well.

An impromptu visit, no booking. Accommodated and fed with high quality food at normal café prices. Great staff, good turnover of customers. Highly recommended.

Willi's cafe seems to have survived the COVID crisis and has emerged with flying colours. Nice relaxed atmosphere, good service and well prepared food. It was a pleasure to revisit, in fact we've been twice recently.

Have to say, food was delicious and lovely friendly atmosphere. Menu simple but great options simple good food!