Whitehall Garden Centre Restaurant in Wiltshire

Very disappointed. Checked before going if they provide vegetarian breakfast and it quite clearly stated a vegetarian breakfast on the menu. But on arriving at the breakfast choice there was no vegetarian option. I asked if they provide vegetarian sausages and got a shrug and “ they might have started cooking them”. No one offered to go and check and it felt like it was too much bother. Wish we had gone else where and won’t be going there for food again.

We dropped in whilst passing hoping for a decent lunch. It took ages to find the restaurant as there were no signs anywhere that we could see. We asked a staff member and she asked which one? There are 2. We just wanted a proper lunch so were directed to the restaurant. They couldn't manage a child's ham & chips so we chose fish fingers, chips and peas. A huge portion fit for an adult so half was wasted. Adults had quiche and salad. Food was pretty tasteless, peas looked as if they had been sitting in water for hours. Quiche was light and fluffy without much flavour, potatoes were not all cooked through. A child's milkshake was £5 and half of the glass was just froth. Setting was nice, light and airy and fairly quiet. I think it was overpriced for the quality and wouldn't go there again. Typical garden centre, large but expensive.

Basic menu had to order an alternative the food was OK, but have had better will not be rushing back for more food was edible

Do not bother if you want to eat anything after,3.30, there was nothing apart from cake. Because they close at 4.00.And it takes them half hour to clean up,I would have thought they would start cleaning after they closed.

I have been going to Whitehall garden centre in Norton lane Bristol for twenty years with my dogs when I went Friday 26 th 2024 there was a large notice on the door saying no dogs When I emailed the company they said there policy had changed and sent me a copy of the policy. The only thing in there is that they have family’s and children in the centre. So are we not letting children around dogs anymore. And I’d point out that a lot of family’s have dogs themselves It also said there was a piece of grass outside the centre that I could go and stand and wait with my dog. I feel there is no valid reason for there decision. I am now going to one of the pets welcome garden centres Poor excuse of a garden centre

Coffee and walnut cake stale and partner felt unwell afterwards Cappuccinos were tepid Over priced food and drink Will not be going back

A garden centre that doesn’t accept dogs! I’d gone with the intention of buying new patio furniture and was so shocked to find myself being escorted out like a criminal because I had a dog with me. I couldn’t see anything clearly signed to say no dogs and I interacted with two members of staff in the car park neither of whom told me I couldn’t take my dog inside the store, so Dobbies got my multi £££££ purchase of the patio furniture instead

Answer the phone and a answer a simple question of stock availability so people do not have to travel miles to discover you have no stock - answer the phone, employ more people.

Normally get good service but not today ! We picked up an item which was out amongst similar items for sale, had a Price tag on it, went through the till and scanned ok, we queried the price as the signs around it said 50% off, Customer service or checkout team leader came over, snatched the item and said you can't buy this as it's a display item. We tried to explain it had a price tag, and it had scanned through the till etc, she was not even willing to discuss it or even apologise.

Not a bad Christmas display although expensive BUT it would be far better if you went in through the gardens direct from the car park and OUT through the main door rather than having to walk along the narrow pavement with people going both ways! Not easy to social distance unless you walk in the road. Whitehall have plenty of space and staff and so the would be an easy fix.Counter on door a good idea so they know exactly how many customers are in the store at any one time.Cant rate on restaurant as didn't go there for food!!!

We visited after an afternoon wander in Westbury, and on a whim decided to stop off for our yearly Christmas display looksies!The social distancing was set up quite well, just a shame of others around us were getting a tad close, but we moved away. The one way system works well also (despite the other people doubling backing), but because there wasn't many people visiting it wasn't too much of an issue.We loved the displays as usual, and managed a few trinkets, we also had a wander through the food area and the gift zone without much luck. But it was an hour well spent, and always get us in the Christmas spirit. Keep up the hard work!

Not a chance with you breaking social distancing rules!! Expensive stuff rammed in Went to Dobbies today and was GREAT!!

Amazing Christmas displays, lovely staff and great set up. Best hot chocolate I’ve ever had. Lovely cake. All in all great experience.

Went here on Thursday as my autistic son loves lights and all that which comes with the autistic spectrum. We picked midday as we thought it would be quiet for him as he's non verbal but can communicate with people via makaton. When we got there it was a little busier than I had thought but went ahead with the visit anyway and just see how we go. When we went in my son became slightly agitated with the excess noise but a lovely security guy, I think his name was John came over to see if we were OK so I explained to him our situation and out of no were John started speaking to my son using makaton which he thought was amazing but as a mum I was speechless as I've never taken my son any were were a staff member as ever managed to speak to him using it. If im being honest it made me cry a bit as my son loved the interaction and it settled him completely. John kept reassuring him he would be ok and that he will be there if he needs him. I was speechless with it all and really made our day possible as with out that I could of seen us leave and go straight back home. I'd really like to thank John for making my son feel amazing and happy as it never happens with him when we try to take him out so thank you very much you made our day.

When visiting the site on Saturday 14th very good display of goods But NO track & trace in position for the public also no policing of the people to keep a 2m distance

Wow. They are excellent with the covid rules. They have sanitizer,gloves to keep u safe. And they have the best Christmas stuff ever. And I'm not kidding the best.

Problem with my order to click and collect - completely user error!! Staff could not have been more helpful and got it ready for me to take that day rather than return. Really well laid out and safe coronavirus system in place Thank you Whitehall Garden Centre Lacock

We have used the Herb Restaurant three times now and it never improves. Unhappy staff, couldn’t care less attitude, terrible service. Also overcharged which just rubs salt in the wounds. Will never go in there again. Also expensive.

Big Garden Centre, large car park, plenty of parking. Aquatic centre and plenty of shopping units. The cafe is gorgeous.

After looking around the garden centre we popped in for a Saturday lunch. Arriving early they had everything on offer and looking fresh. Ample staff making sure everything was in order. We both had cod and chips, everything cooked to a high standard with home made tartar sauce. Can’t remember how much it was but at the time felt it was value for money as we’d enjoyed our food! Couldn’t fit a cake it but they had a lovely array of home baked cakes.

I am glad I was talked into visiting here. I was told that the Christmas display was still up and that even after Christmas it was looking good. How true that was, I can only image how great it was before Christmas when in full swing.Noticed quite a few things whilst browsing around that I had not noted at other garden centres. Everything is well laid out and great quality.Sandwich and latte in the restaurant was also really good.

Wow, this is some garden centre, ice rink, Father Christmas, amazing display of Christmas decorations, not sure how it rates plant wise, but if you want to spend a few hours getting in the Christmas spirit this is as good a place as any.

We went this morning for ice skating with my son. Its a lovely smallish rink, which means it feels more friendly without people racing around! Perfect for young kids. My son fell over a few times and each time the lovely staff skater was there to check he was ok! Cant wait to come back next year for ice skating.

Ice skating was very enjoyable however it was very crowded, small ice rink and the penguin and banana supports got in the way a lot. The shop was very nice

We visited as a family . We skated on the ice it was brilliant and well organised. Had a beautiful lunch , very fresh and generous portions . The Christmas grotto was amazing . You have gained ten new customers thank you . Christmas at its best .?

17 of us, including 7 children, turned up at 8.30am to skate. The rink was water and so closed, I understand. However, the staff response was not acceptable. Faced with the kids crying, the staff just said"not our fault", "claim a refund on line", "Not my problem", " please leave, you're getting in the way". We were told that there was a link on the emailed tickets to claim the refund, but there wasn't. Disappointed, we decided to get breakfast there and try to cheer up the kids. Not such a good idea after all. Had to wait for cafe to open, then not all options available (too early). Sausages were not nice, and looked raw. Lots of people left their sausages. They also left the doorstop slices of bread as they were so dry and tricky to swallow. All in all a disaster of a morning. I await my refund with baited breath! We visit Whitehall on a regular basis, play in the playground, eat in lavender cottage, buy our summer houses, sheds and plants. They are usually ok. What a difference poor customer service makes!

Arrived for booked annual family ice skating and found rink closed due to technical issues. Ice Marshalls sent everyone to the Customer Services desk for refunds or to rebook. Surly lady at Customer Services desk advised she could do absolutely nothing with online orders (which majority of us were) and we were to email them instead. Why? Families milling around waiting for responses and to see if they could book later sessions (clearly a ploy to get us to spend more money there). Whitehall not replying to emails.

We went in our annual Christmas Eve trip. This year we decided to book afternoon tea in the Lavender Tearoom. We were not disappointed. Even though the tearoom was busy the staff were kind, friendly and efficient. I had booked online and all dietary requirements were sorted. The food was lovely and in the festive theme the cakes were decorated in a traditional Christmas way with a parcel, snowman, Christmas pudding and reindeer. There was plenty of food and what we could not eat we had boxed up to bring home. Would highly recommend.

Barred from entering for coffee because it was “too busy”. Never suffered discrimination like this before. Heavyweight yellow-vested amateur security physically blocking the entrance. No explanation, despite the fact we had visited and purchased stuff there several times before. Maybe once Christmas is over they will regret turning away regular customers on a whim. Won’t ever be returning.

Ice skating was always going to be busy the Saturday before Christmas. Nice to see security on the door, car parking attendants also and appreciate the parking closest to the door wasn’t just for families/ disabled but for people less able.

Lots of fab displays with lots of lights. My little ones loved the little Christmas village with the train running around. Got a little busy after a while so best advice is to get there early

We visited this afternoon with our two grandaughters & it was rammed. Despite some rather negative reviews, this place was incredibly busy. Think there biggest problem is they struggle to deal with the influx of customers at the busiest time. Skating rink was busy, as was the café & despite the wait, the variety & quality of cakes was impressive. If there's a bigger or better range of Christmas items on display in Wiltshire, I've yet to see it. Always a pleasure to pop in here every Christmas.

We had on a previous visit seen a rather nice bird table for the garden. It is rather a large item, and was on display outside. As there was only a few displayed and after looking closer at the item, it looked as if it needed some assembly. So thought they may have packaged items to take away.

£20.97 for one child, two adults to stand in a queue for 30 minutes, then be ushered into a room with 20 other families to sit on the floor and 'meet' (read, see at a distance) Father Christmas. He read a short story to the room (crowd) and then said 'anyway, lots of children to see so no time for photos I'm afraid! Go through that door to collect your toy'

why oh why do they not clear tables as they go back after delivering orders. common sense. this delays service so much 45 minutes before our order for three was completed very expensive for what it is.

Grandchildren went to see Santa. Had to pay £14.99 per child (even though one was only 7 weeks old???) and £2.99 per adult (why?). Waited over 30 minutes over allotted time - reason given was clock in Santa’s room was slow (what????). Spent 4 minutes in the room with one story and when my grandson asked how many reindeers he had, Santa told him to ‘google it’. Hardly a magical experience for nearly £40. Rip off merchants!

we ordered two turkey and cranberry baguettes with stuffing which came with salad and crisps at £17.98 .The bread was dry with a thin slice of turkey a square piece of stuffing and cranberry difficult to detect underneath.The salad leaves were limp and gooey and there were no condiments offered,the only thing that was enjoyable were the crisps!!!! We will not be returning to this restaurant ever again!!!!

Food stamped into the floor ..tables dirty ..and the hot chocolate I had was watery and tasteless ! We waited an age to be served and it wasn't that busy .

We visited here twice with the Christmas decorations up and the place looks amazing, the staff have obviously worked hard to decorate it but the sheer number of visitors make the whole place unworkable. When you're queueing through the shop just to get out, it's not great. We didn't get food in the end because the queue for it was enormous.

We called for the Big Breakfast special offer. The food was served by a candidate for the Snow Queen:- you are allowed one of each item.1 hash brown, 1 rasher of bacon, 1 mushroom, 1 egg, half a tomato and a spoonful of baked beans. Cold soggy undercooked toast was brought to our table later. The coffee was good, glad something was. This used to be such a good place to eat. What a shame. The meal was not worth 50p. The xmas display is excellent but steer clear of the breakfast experience.

As a family we called in to discover an enormous array of Christmas decorations and displays. These were housed in multiple areas themed by colour or subject. One member of staff told me that it had taken them 6 weeks to prepare for it. I think it is a must see if you have young children. From the adult point of view, you could say that there is so much to see it becomes confusing with too much choice. However, they deserve congratulations on a job well done!

Used to be be better. Poor selection of food options and very poor value. The cheese melt paninni was cold inside and not melted. Outrageously expensive £9 potato was underfilled and came with dry collsaw and limp leaves. Christmas dinner looked ok.

Absolutely rammed to the rafters - only 2 people serving food - by the time got to till food was cold!!! Was told they have a microwave to use !!! I’m sorry but when I’m paying £47 for 3 bowls of chips, 1 panini & 1 mac n cheese I’m not going to be heating anything up in a microwave!!! Staff have no idea what they’re doing and so expensive!!! Used to be a lovely place to visit - now they just interested in the money !!!

What an absolute rip off to charge not only £3.99 for a disabled person to walk through a series of scenes but to charge the accompanying adult (carer) the same to go with them was just an absolute rip off.

What an absolute rip off. £3.99 for a child to walk through a series of scenes was bad enough as it wasn't that well done, but to charge the accompanying adults the same to go with them was just an absolute rip off.

Visited Whitehalls restaurant, prices very high quality very low! Staff poorly trained and rude leading to a very poor experience! Wouldn't recommend to anyone!!

We visited here to meet up with some friends for lunch.

Really do foist the Christmas experience on people - over the top over priced items. Really want to leave a review about cafe- expensive, with young poorly trained rude staff, not great. Have decided that I will not be returning. Purchased nothing in the end. Not a great experience. Visited last week.

My goodness. Had no idea how big a Garden Centre could be! The Christmas decorations were out of this world and had I been looking (in October!) I would not have known where to start. However, we came for coffee and lunch. Lunch was fabulous - sweet potato and butternut squash curry. mmmmmmmmmmmmm

There was time when this was a good value venue - the food you got for the price you paid made you feel you were being treated fairly and well - but not now, The food was expencive, well over priced and left us feeling ripped off. I have crossed it of my list of places to visit.

Rubbish, overpriced, bad service, and management VERY out of order. Much nicer garden centres around, better prices, service and products. Double amount of negative reviews than positive means I’m not alone in what a bad experience this place is.

Great hour spent running around the maize maze. Not something I’d do lots of but great to tick of the list and the children were laughing out loud running around getting lost in the maize searching for clues to the puzzle. I’d recommend for families who want to take a break from walking around seeing pretty Cotswold houses.

Visited this with my two grandchildren - cost £20 to go in and visit lasted less than an hour. Drinks were ridiculously expensive. £1.99 for a bottle of water! Dogs not welcome and zero shade so be warned if it’s a sunny day.

groot tuincentrum met heel veel keuze, wij gingen er heen om een engelse roos te kopen en hadden veel keus.

Visited today with our two granddaughters aged 8 & 10. They wanted to visit the Pirates & Fairies display & we relented. Glad we did as we were very impressed with both the display & the young ladies supervising. Had tea & cake in the restaurant which was clean & tidy. Picked up a reduced price ' clotted cream' salvia, so happy days! Would recommend a visit here for young & old.

A rather idiosyncratic garden centre rambling and could be much better signed to aid finding the various areas. The restaurant was however very clean and pleasant with good food and the staff we spoke to helpful and friendly.

Lovely place to visit with an excellent restaurant and choice of plants and gifts stayed here at least 3 hours

Had to post a review about our recent visit to this lovely Garden Centre, on our way to visiting friends in nearby Trowbridge we stopped off to pick up a gift, choosing one out of so many lovely plants was the only problem but one of the garden centre staff (really helpful chap with a hat on, sorry didn’t catch his name) helped us pick out a lovely Rose that had relevance to our friends. Customer service seems to be a thing of the past on the high street so this was such a pleasant experience. Thank you Whitehall our friends loved their present.

A month prior to needing it I went to Whitehall and spoke to the person responsible for plants and he agreed to order in for me a Silver Anniversary Rose But also said he’d put one of the ones they had in stock aside as well in case they couldn’t get any more in! All was in the order book for me to collect on Friday 14/06, with my plan to that day choose a planter for it and get it gift wrapped there as was for a gift on behalf of a group of work colleagues.

Just had a fab day out with my two grandchildren in and around Lacock village. Spent the afternoon at Whitehall Garden Centre which offers lots to do for the little ones. There are two play areas, one for under 5s and a large open area with pedal tractors and off ground trim trail. There is also a huge sandpit with free use of buckets spades and digger trucks. Loads of picnic tables and deck chairs. Whitehall always has a seasonal attraction as well and today it was a jungle experience done with animated life size animals in their habitat; together with fact sheets and authentic sounds of the jungle. Perfect for my 6 and 3 year old.

Since moving to the area last July we have probably visited this garden centre a dozen times. Impressive displays to reflect the season whether it is the annual Christmas “theme park”, barbecue heaven or just the garden furniture and beautiful flowers. Also has an excellent cook shop and restaurants. Everything tends to be on the expensive side but members discounts soften the blow if you remember to visit at the right time!

Llamado a este centro de jardinería un domingo por la mañana y estaba muy ocupado a la hora de apertura (10 am). Para cuando salimos, la gente estaba buscando espacios para estacionar.

Yo y un colega visitamos aquí para almorzar, el restaurante estaba muy tranquilo (umm, me pregunto por qué) en ese momento.

Great price but the two sales persons were horrifically bad, nice manners but neither had a clue how to process our order.

Lovely well stocked garden center, little expensive in some areas but worth a visit. Got lots of choice of plants, and coffee shop and farmers goods stocked and sold, plenty to see and do for a family afternoon out

Very disappointed with our visit for Sunday lunch. My two slices of beef were overcooked, single Yorkshire pudding very dry and carrots undercooked. In fact the whole meal was extremely disappointing and lacked any real flavour. For the price of £11.99 I would have expected much better.

We visited the centre to do a bit of shopping for some bulbs and seeds to start the garden off this year, the staff were helpful and directed me to the correct areas of the store when I couldn't find the tools I was looking for.

I visited the Lacock site with my daughter on a rainy Tuesday this week. I was impressed by how clean and well presented all of the departments looked, I particularly liked the farm shop where I bought a quiche and some cranberry cheese. After shopping we went for lunch at Lavender Lodge where I had the risotto and my daughter had the fishcakes. Both dishes were delicious and the service was quick and friendly. After lunch the rain had stopped so we took a look around the outdoor plant area, whilst browsing we came across The Garden Salon. I was pleasantly surprised with the Salon and all of the treatments that they have to offer, I have booked myself in for a Shellac Manicure next week.

We went to the Whitehall garden centre in Lacock on a rainy Sunday afternoon because there was nothing else to do and because the children had enjoyed going there when they were younger.

The herb garden restaurant was fairly quiet so I stopped for a coffee and a cheese scone. Both were delicious and the scone was warm with plenty of butter on the side. Cappachino good with lots of sprinkles and a biscuit. There were plenty of yummy looking cakes too! Tables very efficiently cleared by a friendly and helpful young lady.

Well Whitehall, I contacted you over two weeks ago, but as you have ignored my email I will put my complaint on Trip Advisor for all to see.

Thought we would try some after Christmas shopping and managed to bag a couple of bargains.

This garden centre has lots for the children with small animals and a very large play area, a great restaurant and a large variety of garden goods and plants, a good day out

Beautifully cooked scallop starter with samphire, parsnip purée & pomegranate seeds. Not only did it taste delicious and succulent but it looked beautifully festive with green and red jewelled garnish. This was followed by perfectly cooked cod loin: crispy topping, moist and flaky flesh inside and served with more samphire and spinach served on top of bubble and squeak potato cake, surrounded by watercress sauce. Perfection. It was worth every penny and I had to complement the chef as it was a flawless meal! We shall be back. Thank you so much. Maureen Hibbott

Love visiting here especially at christmas. The range of gifts, plants, Christmas decorations, food and odds and sods are vast. The kids play area is great and there is an ice skating rink during the winter season.

Excellent choice of gifts and Christmas decs, The displays were brilliant with lots of moving parts,Ice rink also, Very busy place,Go early if going at the weekend,

Great place to visit when they don't have an event on. Very decent plants (expensive) and decent cafe. But and a big BUT, unless you go this time of year for a specific reason ie to see Santa, the reindeers, the crimbo tat, forget it. Extremely expensive decorations available in local market towns for half the price, literally, I checked. Horrible distant gravel car park, a nightmare for toddlers and less abled when it is wet, or any time of year actually. Having said all of that Santa and the ice rink are great. Seasons greetings.

This is a regular haunt of mine and at Christmas it is really important to visit Whitehall in Lacock to see their Christmas displays and of course the animals (reindeer, sheet, donkeys).

The food is nice, a bit over priced but the layout of the restaurant means you take your hot food, in this case it was the Christmas turkey, then you have to wait through a large slow que of people ordering elaborate coffees and cakes in order to pay, by the time you have payed for the food is barely warm. There's only one till open and at this time of year it's just not good enough, not even organised chaos! Another issue is finding a table, once located before you join a large que, one member of the party must save the table before going to que up for their own food. Why don't you have everybody pay for drinks first and AT THE SAME TIME pay for food and then present a ticket to collect the food? This restaurant needs much better management not a collection of stressed out staff.

5 friends met for lunch. Excellent quality of food but a little on the expensive side. Service was speedy and the food hot. The animated Xmas displays are magical. Well worth a visit.

Es una pena. Un hermoso centro de jardinería y la exhibición navideña es excepcional. Pero ten cuidado, la calidad de la comida es muy cara. 2 x paninis, 1 comida para niños, 2 papas al horno con frijoles (7. 99 cada una y papas muy pequeñas), 1 té, 1 café con leche, 1 chocolate caliente, caja de jugo = 50.

Si estuviera comprando una calabaza para llevar a casa, soy perfectamente capaz de lavarla, pero después de pagar 4. 99 por niño para tallar una calabaza Espero una calabaza con manguera no cubierta de lodo, especialmente cuando los niños pequeños los manipulaban y había solo unas pocas hojas de papel azul para limpiar.

Visité los temas de Halloween con mi esposo y dos hijos el 25 de octubre. Estaba asombrado de lo cara que era la visita. Todas las atracciones deben ser reservadas por separado. Un paseo espeluznante de 60 segundos costó 4. 99 por niño y adultos tuvieron que pagar también. La pista de hielo era 6. 99 por persona y niños pequeños no recibieron ayuda contra el hielo, que contratar fue de 5 más cada uno. Los comisarios de hielo eran claramente estudiantes que apenas podían patinar (el muchacho en el patinaje de las 2 pm se cayó dos veces)

Visitamos este centro de jardinería cuando estamos en la zona, ya que es uno de nuestros favoritos, con una excelente variedad de productos y un restaurante muy agradable. Esta visita fue muy especial ya que el departamento de Navidad está abierto y fue uno de los mejores que he visto.

Came here on the recent bank holiday because I thought this was the sort of place which would be ready for a busy day (everyone goes to garden centres and the like on bank holidays ). Wrong idea. Only wanted a quick sandwich or something toastie like, there was a depleted selection of pre prepared panini and the girl behind the counter said she couldn't make any of the missing choices! Also the area where the panini were toasted, cut and plated was a disaster but we were hungry so selected a couple of bacon and brie options. Panini are served with a salad selection from a tired looking bunch of the usual suspects. I think the salads are there to give a premium price rather than add value (especially as there is not a price option without salad). The dining area area is pleasant but let down by the amount of uncleared tables. The food was tasty it must be said but this place could and should do so much better no matter what day it is and how busy they are. Gave a three dot average rating, two and half would be accurate, it's not poor but it is below average. Hope they read reviews and improve because I am sure it could get excellent ratings with just a little attention.

grandma, grandad and 2 grandchildren took a trip here especially to see the exhibition, food was lovely we had the cream tea, the staff in the lavender restaurant was lovely,the young girl who served me at the checkout when buying tickets for the exhibition, was nice, but I noticed whilst queing up, there were 2 checkout staff watching, but did not ask for me to be served, they looked quite misarable, not good customer service there.

The cafe here has been revamped. That’s good, much better environment BUT.... new air con and ceiling fans not working?! Visit today, bank holiday Monday. Chaos! Tables not cleared, floor covered in food, only one person serving drinks despite long queue. Express drink counter not open! If you buy hot food, by the time you get to check out it is cold! Visitors having to clear tables, and clean surfaces before they could sit down.

Wow how expensive . We are all not made of money .... it seems we are to how many people dinning . For the cost we will not return

Nice restaurant , outside seating available , good selection on menu , tasty food. Restaurant was very busy , a nice sunny day. lots of families with children. Outside play area.

Actually went to the tea room and not the main restaurant . Pot of tea for two scone and jam and toasted tea cake. Thought about a piece of cake but it was huge!!

Wonderful fairies, particularly Charlie and Fred who were so kind and considerate when my grandson with autism was very reluctant to enter the attraction. They charged to us and told us all sorts of interesting facts about Elizabeth the tooth fairy!!

Amazing value roast lunch here, piping hot, masses of vegetables, a good portion of meat and a super environment to enjoy it. Children’s meals were plentiful with good choices. Thoroughly recommended!

Meals was not to bad ,ran out of children’s food . My husband had the salmon not worth the price he paid.

Be aware there are two restaurants at Whitehall Garden Centre Laycock. The Lavender Lodge and also the Herb Garden.

Been a regular here since I was little. It’s a lovely day out with your family. The animals are the highlight! Food is always lovely.

The staff are the restaurant are lovely and helpful. Also cheerful and I enjoyed my cream tea . The staff at the checkout are another story . The young man with the beard who served me was most surly and after wrapping up my drinks glasses was most surprised that I needed a bag in order to carry them out of the shop . Quite a rude person. Otherwise I would have given 5 stars .

I’m gluten intolerant, so my cake experiences are often pretty lacklustre. I would highly recommend the lavender tea room for ambience, and the gf pear and ginger cake was divine! Thanks for a lovely stop.

This is a nice café. Clean, tidy and with attentive and friendly staff. I suggest to all complaining that you should probably be less miserable and rude to the staff because they’re probably not paid enough to be putting up with you. I read something about reformed chicken goujons in the kids meals as if the customer was expecting something gourmet to which I suggest your expectations are lowered because that is a very petty complaint.

We have been to the steak night twice and what a hidden gem. The staff are attentive without being intrusive. The steaks were spot on and very well presented. It is extremely good value. Alternatives to steak are on offer. The restaurant closes early, consistent with garden centre closing, which may explain why it is not more popular. Whatever your experience of the restaurant during the day shouldn’t be allowed to deter you giving it a try. Note this review does not extend to the fish night on Fridays which we do not rate as highly.

Popped in the restaurant after the Fairy & Dino exhibit. Sat down at 11.40 to get a table. Hot food starts from 12. The restaurant has had a referb since we last visited. Lovely big wooden tables and chairs all painted in light colours. A big improvement on what it looked like before. By 11.50 all the tables were taken due to it being half term. The food menu catered from a full blown meal to panini and cakes. I had a Jacket potato with prawns. Great value for £8 although the Marie Rose sauce could have done with something as bland. My daughter had a packed lunch of 5 items. Service quick & with a smile. Nothing was too much trouble. Look forward to our next visit.