White Row Cafe in Mendip

We have enjoyed numerous meals here but in the past couple of years quality seems to have steadily dropped, normally I would not leave a negative review to state this and put it down to a(nother) "bad day" in the kitchen. Last Sunday we ordered 3 x takeaway fish and chips and when we asked for a glass of tap water for our 11 year old son this was refused and we were informed we could only buy a bottle of over-priced mineral water. I questioned this and the surly staff member was insistent that no tap water was available. Thinking this must be a mistake I emailed White Row to complain but after a week I've received no reply. Please don't profiteer from selling water to children (paying customers!), it is cheap and nasty, and your lack of response speaks for itself. ------- Thank you for your reply below. An email was sent to cafe@whiterowfarm.co.uk last Sunday We did not request to dine in a playground. We sat at a table on the porch directly outside of your front door and nowhere near any playground. Obviously one should avoid glass in a playground and it is ironic therefore that you use this as the reason to sell glass bottles. Other cafes overcome this by providing disposable paper cups or re-usable plastic cups for outside use. An offer to pour a glass of water at the counter while ordering would have sufficed...

Really nice big fat chips. Had a big bag of chips for me and my wife. Didn't need a big bag really as there was loads of them. But we did our best lol

Supposed to be premium fish and chips, well tonight they were well off the mark. Fish was overcooked and in places resembled a piece of leather ! Scrappy chips you'd struggle to find one of a decent size, a lot of small scraps. Obviously a bad day, previous visit when the cafe was also open was much better.

Weird chewy chips, not fish and chips that I would recommend or try again

The food was just ok. The mush peas were stone cold, but the pie, and fish & chips were ok. However, I do think it was over priced. The staff were a little rude and never came to check how things were, we had to get condiments ourselves and ask for the bill.

We found this lovely little fish & chip shop on Google, whilst staying locally and going to Longleat the next day. We arrived purchased our food, had a really lovely chat with the staff, everyone was so happy smily and just genuinely delightful, so much so we called back again before we went into the longleat the following day. We will be back next year 😍

How can you justify over £17 for a portion of fish and chips? I really should have cancelled the order, but I'm on holiday and wanted to treat myself. I was expecting the best fish and chips I've ever tasted, but my chippie at home is better and charges £10. I don't like leaving a negative review, but unfortunately there's nothing positive I can say.

Amazing fish (chippy) evwn the kids portions were generous., great atmosphere, good service.

We bought fish and chips for 2 for around £25.00. The chips were lukewarm and like cold potatoes that had been heated up and then left until lukewarm again. The fish itself was ok - plenty of it but the batter was lukewarm and greasy. It's really a big shame, when we've had the fish & chips from White Row previously they've been excellent.

My whole family absolutely adores this place and we always have. BEST fish and chips we have ever eaten and we’ve eaten a lot of fish and chips in a lot of different places. Even when it isn’t at its best it’s still better than we’ve ever eaten. People are friendly, price is good, atmosphere is lovely. Could not recommend highly enough.

Beautiful place, really tasty food. We've been a few times and will certainly go again.

Really good fish and chips, catering for gluten free too, and fantastic staff. Highly recommended.

We have just had lunch there and took a friend their it was fabulous like always

Arrived at 16.50 on Saturday 14th October, waited in seating area to be seated noone acknowledged until 17.05 when we were asked to be seated,people come in after us and was asked what they wanted and served we were eventually asked what we wanted approximately 17.12 we then had to wait until 17.40 for our food,on arrival chips were over cooked and crunchy the fish was very fatty no lemon to go with the fish. The manners from the staff were rude, no apologies for having to wait or food being late or being ignored whilst waiting to be seated we travelled over1/2 hour to come Always in the past we have enjoyed coming here,but on this occasion we have been let down

The food from here is fabulous. However waiting an hour for 3 take away meals is unacceptable.

A little bit chilly but otherwise great

Special cod with new potatoes and grilled tomatoes is the worst dish I have ever eaten. Half potatoes cold they just microwaved. Grilled tomatoes have never seen a grill and this cod filet was probably made in the morning at best. Avoid this if you can.

I have been to White Row on several occasions, this time it was for fish and chip supper on a Saturday night with friends. On arrival the waitress was a bit stroppy not sure why but insisted we waited for a table to be cleared and cleaned in a pokey corner, we indicated to empty tables just inside the main door but she was having none of it and said to wait. I ordered cod goujons and chips and was surprised when the meal came out to find four of these huge goujons with batter overload! The fish inside was quite small but the batter made them look huge. I thought the goujons would be breaded so was disappointed with my choice. Unfortunately I just had to strip the batter off and just eat the fish. It's a shame the menu doesn't describe this option better. Other in the group had cod and chips and pie and chips. The pie was OK apparently but not great, the cod got thumbs up. If it hadn't have been a rainy chilly evening we would have sat outside this is a much better experience as the smell inside is quite overwhelming especially when they insist on seating people in a small crowded space. We will probably go back at some point as there isnt loads of choice in the area but will be more careful what we choose and definitely take away or sit outside

Very good. The service was good and the food lovely. We had grilled fish and chips. The garlic aioli was particularly nice. We ate in rather than using the takeaway. It was very busy and the waitress warned us that there would be a half-hour wait, but we were happy to wait.

Ordered 4 meals for takeaway, 2 adult 2 kids. Food nice, staff helpful. Got home to find one adult meal had half amount of chips than the kids meal, not very value for money, little disappointing.

Top quality fish & chips but in a farm shop. To be honest started visiting this place last year and the in store butcher and fishmonger is excellent as is there sandwiches

Price for takeaway is now the same as sitting in

Very good. Bit of a drive, but worth it. Fish was excellent, lovely batter. Portion size was just right. Good to see cardboard packaging being used.

Great real cod fish and really good chips: the mushy peas were excellent.

It's a cafe by day and a table service in the evening. Visited early evening and plenty of tables available. The cod and chips was fantastic and friendly staff. Well worth a visit.

Best Fish and chips I have had in ages. Will definitely be back

Fast and efficient takeaway and eat-in restaurant

Wow, This used to be awesome. How standards have slipped. £11 for a takeaway meal with no salt and vinegar, cold undercooked chips and several scampi nuggets bizarrely cut in half. I’d had fared better with a Macy D’s. Definitely not worth the extra mileage. Used to be regular, sadly not anymore.

Ok fish and chips...big portion but a tad greasy

Great fish and chips will be back

Well the last 2 times I visited this place I can’t say it was all that, not sure what happened but in my last visit I had 2 long hairs in my fish , yuk. I did mention it to the staff but they were not interested . Very disappointing.

Simply the best food in the area.

Great fish restaurant and cafe. Visited twice while on holiday nearby and the food was great both times. Staff were friendly.

The best fish and chips around!!!!good service,friendly,clean,great for the kids too!!!

I ordered the battered hake which was lovely but I ordered the new potato salad from the specials board instead of chips but have hot a green salad full of capers which I hate. That really disappointed me as I was looking forward to the potato salad as it was full of ingredients I enjoy like broad beans!!!!!

Nice chips and sausages But disappointed with the cod . Batter was nice but not enough fish .

It's a very nice place. The food is good, decent service, the venue is very rustic and simple but charming nonetheless. We had cod and haddock, and the food was very nice, portions were also perfect sized: Not too much, not too little.

Fabulous! We were on holiday in Dilton and their chippy was closed Monday so we drove up to White Row and so glad we did. Had a cod and chips and homemade fishcakes and chips and they were really delicious. Rang and ordered in advance, it was ready when we got there to take away. Staff were very friendly and helpful. Highly recommend👍

Just had the worst fish and chips. Thought we would have a treat night and go to whiterow as although there super expensive they used to be really good, this was not good at all. Sorry whiterow.......what's going on

Such a busy restaurant out in the beautiful North Somerset countryside. Ordered the lunch special of prime cod fillet, chips and mushy peas. As an expat Brit who has lived in Los Angeles since 1985 I really miss my fish and chips, this plate certainly delivered. The batter is light and crispy, the fish flakey, tender and juicy. So many chips I could not finish them but they went into a take-away box for a chip butty later. Highly recommend. I also had a side of curry sauce but I would not recommend it, not a true chippy curry sauce, had tomato sauce in it and it didn't seem right.

Friendly staff, polite and also food is superb and delicious

This is a great place 😊 the fish and chips are amazing and the portion's are huge. We will be definitely coming here again ☺️ 10/10

Lovely Christmas dinner log fire really welcoming staff great as usual though under pressure really great day

Best F&Cs in the area. Always fresh and tasty. For eat in or take away

Good method for ordering food,covid secure. Good size portions,nice fish.

Nice friendly staff. Good food and good value

Very good quality food. The burgers are gourmet burger restaurant level. Can get really busy some evenings so good idea to phone your order in advance.

Haddock was tasteless and so were the chips, in fact the tastiest thing was the vinegar. Worst I’ve had for a long time. Won’t be returning and wouldn’t recommend.

Thought we would try here as was recommended to us. I had the spicy bean burger and chips, Partner had cod and chips. I must say that is probably the best spicy bean burger I have ever had. Partner really enjoyed the cod. Only downer was that our 2 cold drinks we ordered took maybe half hour to come. Apart from that, Would definitely recommend eating here.

Ordered the Vegan spicy bean burger, didnt come with the advertised coleslaw and found a hair, chips didn't look anything like the pictures and must of been overcooked. Just to add have emailed White Row to discuss as they seem to say to a lot of customers, have heard absolutely nothing back from then, it has been weeks, very very poor customer service.

Great staff all ways made welcome

I should’ve known, I was only speaking to my Dad about it in the car ride over to White Row, that they have a habit for just forgetting to put part of your order in the bag. Once, I can understand, Twice, really? But for the Third time, part of my paid for order was just not in the bag..its just piss poor service! It’s really frustrating that a place that does great food let’s itself down so heavily in service. You pay an above average price for an above average experience, service included, and unfortunately this hasn’t been my experience on more than one occasion. Either I’m the unluckiest person who gets takeaway from White Row or this is happening to lots of customers regularly.

Excellent! The best fish and ships I ever had.

Food was really good, child portions nearly as big as standard. Definitely recommend.

Nice place to stop off for a snack or meal.

Food was terrible ,soggy fish ,the smell and taste of the dry burger was disgusting, chips had a metallic taste and the smell of old oil , totally disappointed, had fish and chips before and it was great , even the kids wouldn't eat it . Not happy we wasted money !

The batter on the fish was so light, the fish cooked to perfection one of the best F&C (and i live on the coast)

Best fish and chips in the area, all outdoor seating at present (some under cover).

Awesome as always.... Love the new outdoor area

Amazing fish and chips mushy peas

Expensive for very little...was expecting alot better

Best scampi and chips I've ever had . Will definitely return.

Probably the best fish and chips you will ever eat

Fantastic. Best fish and chips in the country. You have to try it to appreciate it. Xxxxx

Great fish and chips, gluten free options are fantastic 😀

Excellent fish and chips. Light batter, meaty fish and friendly service. Great sandwiches too from the farm shop.

Amazing fish and chips well cooked and good service

Deliciously fresh fish and yummy chips. Good service and reasonable prices

Simply brilliant fish and chips. They make fish and chips anywhere else a disappointment.

Could be so much better. Chips always under cooked, even when requesting more cooking. Portion of fish vary in size all the time. Just more care needed. For the price, not very good value.

A little bit of drive from Warminster but well worth it. Fish is always fresh, the batter nice and crisp and the chips cooked to orders so everything is hot and lovely. Well worth the trip and the little bit extra you will pay.

Nice hot fish .chips were cold and like they had been reheated.not very nice.bit cold in the eat in bit.also disappointed that u had to pay for tartar sauce.

Lovely jubbly. Good quality fish and chips and a few nice daily specials.

Eat in or takeaway beef dripping chips and fresh special fish caught within 24hrs all served by friendly staff with impressive knowledge of the menu. A well deserved 5 stars team. Takeaway homemade cakes for dessert too!

Best Fish and Chips in Somerset!

Simply, the best fish and chips in the world.

They do gluten free and an assortment of fish and homemade fishcakes

Regularly get Fish and Chips and eat in twice a month, food is excellent staff could not be niecer but have noticed that there standards sometimes drop on a Friday and Saturday night after 8pm as the busy day comes to a close, This does...

After shopping, feet aching we popped into whiterow for a treat as we didn't feel like cooking. Best Fish and Chips ever. Great staff, plenty of parking, can highly recommend.

Oh my word ! Visit whiterow for Breakfast when very hungry. Thier portions are huge and so delicious. Demand is high so get there 10 mins before opening if a large group. We got in early and pushed some tables together, the staff were great....

Very nice fish and chips you do pay more but very good quality

We were spending the weekend at Longleat so decided to call in for breakfast en-route. My cooked breakfast was lovely until my husband discovered a piece of paper - possibly part of the sugar wrapper in his poached egg! We brought this to the attention...

Did lunch here with my daughter and my two year old granddaughter. Good play area with room for taking food out to the kids. Food choice is good and very big portions. Although not the cheapest you do get more than you can eat. Both...

A late Sunday breakfast with friends. I ordered scrambled eggs with bacon and a flat white. Friends small breakfasts (2) and scrambled eggs on toast (1). Coffee all round. The eggs were cooked just right, soft and yielding, the toast was fine, the bacon tasty....

The food was lovely and so was the atmosphere. Thank you White Row Fish & Chips

This is one of the nicest farm shops we've ever visited - we've been on various occasions, to buy as well as to eat. They do fabulous deli-style sandwiches to take away, and the fish and chips are amazing. The adjacent shops - florist/gift/card shop,...

The issues with our breakfast (of poor quality and very greasy) were quickly resolved but the problem we have is the lack of eye contact/acknowledgement/apology from the manageress of the cafe. Surely that is not too much too ask? We were not loud/mouthy or demanding....

We have used this cafe several times before and enjoyed it for both Breakfast and afternoon teas. Today we arrived at about 0900 and ordered one small and one large breakfast, two coffees and an OJ. The service was good, but you would expect that...

Visited this lovely cafe today with my Mum and daughter. Although it was the start of the bank holiday weekend we were seated quickly and enjoyed selecting our food from the large choice on the menu. Amongst us we selected homemade burgers and tuna mayo...

Came with some friends for lunch and chose to sit outside as a nice day, table was dirty so asked to be cleared but took 20 minutes mean while our food came out. I ordered a tuna salad which was nearly £10 and consisted of...

Good service, fish battered and made to order and tasted fresh. Chips were good and not soggy Very happy.

Such good service and great food !! 'thank you.

Excellent fish and chips in a farm setting.

There is loads at White Row Farm, a good deli, a gift shop and cafe. We had to wait for a table for 15 minutes but once we got seated we were not hurried out even though we just went for a coffee. The coffee...

I popped in with my son after being recommenced this place by a close friend. We only wanted a portion of chips and a kids "fish goujons and chips" to takeaway. I was served fairly promptly by a very polite guy and he said the...

We stopped here for afternoon tea and cake and had a less than mediocre experience. The cafe/restaurant has the potential to be lovely. Set in farm grounds with sweet play area and lovely outdoor eating area. However the staff - and there were lots of...

We love this place and regularly visit with family. Great selection of food,not just fish and chips, friendly staff and prompt service, whether eat in or take away. Unfortunately the enclosed area never gets the rain and so the residue from spilled drinks and food...

Great menus!! Great food! Great place!

Excellent fish and chips bit pricey for everyday but good once in a while

Wonderful Fish and Chips at White Row, very generous portion size and very tasty too!