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3.5

Based on 49 opinions finded in 1 websites

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Nº 259 in 308 in Rushcliffe

Nº 65 of 72 British in Rushcliffe

CUSTOMERS TALK ABOUT DISHES WITH..rabbitcakesandwichcoffee
Score
OpinionsNoteTripAdvisor493.5

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Went in mid week for coffee / tea and cake £15 for 2 , definitely not worth that much as customer service was poor . Served in an unfriendly manner and cake came well after the drinks were served . For that price i would have expected more Won’t be going back

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Jill M . 2024-10-25

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Visited today (a Saturday) for coffee and cake with a friend. The cafe was almost empty with 2 staff working, yet it took forever for drinks to arrive. We asked for a menu and the waitress practically threw it at us. My friend ordered a fruit tea and asked that the water not be boiling hot, but she was told that the water came as it came (adding a bit of cold water before adding hot water would have sufficed). The server was quite sharp and blunt, we weren’t happy, so we left and spent our money somewhere else.

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Rebecca M . 2024-10-05

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We were nervous about our afternoon tea due to recent negative reviews. The service was very good and attentive however the 1 person serving was run off her feet The afternoon please nice was 6 different sandwiches which were freshly made and tasted the same The scones were still warm with quality jam and the cakes were plentiful and fresh We would look to return due to the quality of the tea and coffee served if in the area

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Davejy . 2024-09-20

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Thought we’d stop off for a coffee and some food. Unfortunately it was very disappointing. We ordered some sandwiches. When they arrived there was hardly any filling and the bread tasted stale. I think when you’re paying £7.50 for a sandwich you’d expect fresh bread and plenty of filling. Had better sandwiches in a meal deal! Won’t be making a second visit.

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E B . 2024-09-05

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Very disappointed overpriced afternoon tea for a baby shower Scones rock hard and inedible tea very weak even when left in the pot for ages The smallest price of quiche I have seen in my life !! Didn’t complain at the time as I thought it was just me but after speaking to others there it appears it wasn’t !! The holding deposit and hire price not explained properly so what should have been a lovely afternoon for the mum to be turned into an expensive afternoon If you are thinking of booking this place make sure that the costs are fully explained to you before you book.

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MandyB . 2024-08-10

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I bought my Mum a £30 gift voucher for her 75th bday. As it was quiet she was able to take in her motorised scooter which was great. Her and her granddaughter had a lovely lunch. The staff were really lovely and accommodating, the food was good. There was only one gripe. When I bought the voucher I explained it was because I wanted my mother to be able to have some independence and be able to meet her friends regularly for coffee. I explained this when I purchased the voucher but went my mum went to use the voucher today they said she could neither draw down on the voucher or be refunded. This was not explained and was actually very disappointing.

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candjazz . 2024-08-07

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Coffee and cake was badly needed in the lunch break of Notts v Worcestershire at Trent Bridge and so we wandered down to The White Rabbit Teahouse just up the road. Lovely little gem in the town. The cake was gorgeous and the coffee very nice indeed. Extremely pleasant staff too. With the added bonus of hearing the real housewives of Nottinghamshire chatting away in the corner.

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Braindamagedbaron . 2024-04-13

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Waited 50mins for an overpriced sandwich, which wasn’t up to much really! Cheap ham, with a salad that that consisted of half a cherry tomato and one slice of cucumber and some leaves - shame really. On the plus side there’s plenty of other places to visit next time.

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Neil H . 2024-03-11

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Mothers day afternoon tea. What a rip off £60 for 2. 4 slices bread cut into 8 fingers, 2 tiny horrid dry cheese scones 2 tiny tastless quich 2 small dry scones with lemon curd 2 tiny macaroons 4 diffrent cakes Few berries Tea coffee. Cramded into a corner, no space couldnt hear yourself talk. Good money making scheme they got going off. Lots bad reviews. Been for afternoon tea many times and this is by far the worse. £60 what a joke

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Julie T . 2024-03-11

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Sadly, our experience wasn't great. There were 3 of us that had booked afternoon tea at £22 each. They seemed short staffed, although I appreciate it's not a big place. My friend was waiting for over 15 minutes, just to get some butter for her scone, then waited another 10 minutes for jam. But I was very disappointed with the amount we paid, for such a small amount of food - we paid £66 for one cake stand of food between us all. The scones were extremely dry, and extremely flat, although the sandwiches were fresh, but generally we were very underwhelmed. We waited absolutely a life time to get a refill of tea. Would I go again? Not in a lifetime, there are far better places in West Bridgford, offering fresher food and better value for money

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Elvis4paws . 2023-11-02

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Absolutely amazing afternoon tea experience today! The staff were lovely and asked if everything was ok and asked if we wanted tea refills. Sandwiches were perfect! So soft and loads of filling! The cakes… well they are beautiful and taste amazing! Highly recommend! One of the best afternoon tea experience’s I’ve had!

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Climber59264630793 . 2023-10-14

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If you love quiches, then you MUST try Holly's version. The most delicious, tasty, melt in your mouth home made quiche by the brilliant Holly. Now I'm hooked, warm, crumbly and whatever the recipe, its a masterpiece of perfection. Thank you for introducing a new gem of desire at the White Rabbit. Namaste, Alan

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W5949QTalanw . 2023-09-22

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The quality of food and drinks are always great , delicious sandwiches, cake and 200 % coffee ! The staff are helpful and friendly , service is usually really quick . And it’s so tastefully decorated inside .

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Roving07743824988 . 2023-09-06

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My favourite place for coffee and a treat! Whenever I visit the staff are just so lovely and welcoming! I always have at least one of the kids with me and they are so accommodating. Some of nicest cakes you can find in Nottingham too. Nice to see that quality stills comes first as there’s so many places that sacrifice this to get cheaper prices, for what is inferior products! Highly recommend.

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tara p . 2023-08-22

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Went here for my daughter’s birthday, very disappointed with the food and service. The sandwiches were dry and scones were hard as a rock. They overfilled the catheter, so the coffee spilt all over the table and floor, we had to ask twice for Tea and when we asked for Prosecco, there was none available that had been chilled and had to wait for it to be chilled in the freezer. Overall very poor experience and we will not be returning, overpriced for the £120 that we paid.

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Heather S . 2023-06-16

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Went for afternoon tea for a very small bridal shower. Staff were so accommodating especially as we had quite a number of dietary requirements between the 3 of us. Had to take my one year old too who after a while didn’t want to stay in highchair - as the cafe was then empty, they were more than happy and understanding to let him crawl around and burn some energy. The afternoon tea itself was amazing. By far one of the best I’ve ever had. And their selection of teas were so delicious - we ended up purchasing a bag too - I recommend the peach flowers!

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Hayleyc1991 . 2023-05-23

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Slow service . Twenty minutes for two sandwiches And a toasted sandwich was a joke the bread had a very slight tinge on the surface . Won't be going again

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19dickg . 2023-03-23

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Long wait. Tea very weak , despite price. Toasted sandwiches small with skimpy filling. Basically a cost cutting rip-off that is expensive for what you get.

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Frederick C . 2023-03-20

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We went for an afternoon tea for a special occasion and left feeling disappointed. When we booked a table the price was £20 per person and then at a later date they emailed saying it was being increased to £22. We feel they should have honoured the price that we booked it at. Once we were there, the table wasn’t ready and then we had to wait 40 minutes for our afternoon tea to be served. We did not receive an apology for the delay and instead when we were eventually given our food, we were told sternly that they needed our table back by a certain time. The sandwiches were average but we were particularly disappointed by the cakes. We saw some beautiful homemade cakes on display in the window but were given 3 small slices of different cake that all tasted the same, as well as 3 standard cupcakes (between 3). The scones were nothing special either and some of them were over baked. We generally feel they were being greedy by overbooking and not providing great customer service.

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Wander39250797763 . 2023-02-25

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We had a hour 30 min slot. They were 45 mins late serving us and then had the cheek to remind us we had to be out in 45 minutes. So many beautiful cakes in the window but not what we got on our stand. £22 (although we book in for £20) Not worth more than £10

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599lynnet . 2023-02-25

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Enjoyed their scone so much, it was warm and served with my favorite cream & jam❤️. Besides the scone, we have also ordered a piece of 🍫chocolate cake with marshmallows. By comparing this one with the branch in city centre, I think the interior design for the former is less vintage and the tea set for the latter is prettier. Yet food is 👍🏻 high quality in both Tea Houses as well as their friendly staff. Recommend if you want to take a break 🫖

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karinay884 . 2022-10-22

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Went in here this afternoon with a friend. Decor is attractive and the place is clean But it was £11.10 for 2 coffees and 1 extremely dry and sickly sweet chocolate cake. Shocking value for money Not recommended

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chris r . 2022-10-18

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Stopped here for coffee and cake whilst out cycling. My first gripe is being asked for a tip upfront. Surely I need to be served before tipping?? Anyway, I’m glad I didn’t tip upfront, as the service was poor. No milk for the coffee and when we reminded the waitress she seemed aggrieved. The cake was dry and lacked good flavour, whilst the tart pastry was thin and underdone. If you’re going to charge £14 for 2 coffees and cake, it needs to be of much better quality than that which we were served.

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Dari G . 2022-09-05

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This is one of my favourite cafes in Nottingham, it always has a beautiful range of cakes and treats. I often come here with my little one and the staff are always so accomodating and friendly. I cannot recommend this place highly enough! With both cafes you can feel the love and hard work that has been put in!

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SaliTG123 . 2022-08-31

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On some day's, we just require a smile, a recognition that we exist and each day we deposit legacies without realising. Today was a day when two special ladies, provided more than a cappuccino. I was seen and served "like a King" Thank you. Thank...

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W5949QTalanw . 2022-07-22

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On a very wet Jubilee Sunday the delicious Afternoon Tea really cheered us up. There was a wonderful selection of sandwiches, cakes and scones ( with clotted cream and jam. Everything was ready for us when we arrived and even came decorated with a purple...

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JLA8 . 2022-06-05

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I went to white rabbit yesterday, 18th may. I was seated at a table inside and was told a menu was coming. 10 minutes later I went up to the counter and asked for one. I ordered a pot of tea which also took ages...

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TrippyGirl2016 . 2022-05-19

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I booked a table to take my parents for afternoon tea after a friend had recommended White Rabbit Tea Rooms. We arrived and were ignored by 4 members of staff chatting between the kitchen and counter. A waitress came in from outside and also ignored...

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Tamina B . 2022-04-26

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Lovely little tea room, and Afternoon Tea was delicious. Customer service and attitude of the staff was disappointing. Tried to ring to book afternoon tea, and was told to book online, which I did. In the special requests box when booking online, I requested a...

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Climber07230692917 . 2022-04-26

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White Rabbit is a gorgeous little cafe; the decor is lovely and the food is delicious. I'm always impressed by the range of cakes on offer (I think they're home made just for the cafe) and we've had their afternoon tea box at home a...

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Exploration439263 . 2022-04-18

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Although this place is very nice, it is VERY expensive and I won't be going again. A bacon con, £4!!! Piece of cake. £4, toasted sandwich nearly £7. Service very good, staff friendly, but not for us again. Nearly £30 for 4 tea, scone, bacon...

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dawnbE4715HL . 2022-02-07

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Had a lovely Festive lunch for three. I had a voucher for Afternoon tea for 2 which we couldn’t use and was very pleased that we could swop for lunch. Had a really nice “Pigs in Blanket” sandwich with coffees and Scones and jam after....

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Fin C . 2021-12-23

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We called here for coffee this morning at about 11.30am. There was one empty table inside but we were told we couldn't sit there because it was "reserved for afternoon tea" (!!??) . We were told we could sit outside including one table which was...

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PWNottingham . 2021-11-13

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Have seen the place before, never used it but, last week we did. Told my husband I’d order some nice cakes for us but, all there was to choose from was sponge sandwich cake with different toppings & fillings. Well I thought, we’re seated now...

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186356Verychoosy . 2021-09-21

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Really snooty staff. Borderline rude and bad attitude. Service extremely slow….waited ages for a simple toasted sandwich. Won’t be going back.

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Trail67329903324 . 2021-08-07

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We visited this tearoom as we are staying in the area and it was my wife’s birthday. It was really nice and good quality, the scones and cakes (all homemade) were delicious! Decent size portions too, we had to take a doggie bag home 😀

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Z7990UMbarryd . 2021-06-27

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Made a visit to the white rabbit tea house with my husband and 2 daughter for afternoon tea. On being seated we were served our tea in lovely China teacups ,however we had to wait another 40 minutes for our afternoon tea to be served,obviously...

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alexnvicky . 2021-06-08

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This Sunday we have visited Rabbit for the first time, lovely cake with prosecco!!! also well decorated and very clean place. Never mind the impeccable and friendly service by a great professional. Thank you very much, Megan.

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PCGECG . 2021-05-24

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I stood waiting for 20 minutes, outside the door, to give my order (I only wanted a decaff coffee). It cost £3.10 for a takeaway ... sadly I react badly to caffeine ... yep they must have given me caffeine .... I had a bad...

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carolynm9 . 2021-05-05

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If you love your coffee and cakes..stop and enjoy the most delicious selection of caked in Nottingham..yes that's true..combined with exceptionally friendly staff and a frequently evolving menu..the White Rabbit has it ALL. Alan

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W5949QTalanw . 2020-12-31

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We ordered a sausage and a bacon cob. The sausage cob has 2 hairs in it and the bacon cob had half a slice of bacon.

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JulesWB64 . 2020-12-12

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My partner and I ordered two slices of cake from this place - the waitress took the cakes inside to slice them up and put them in takeaway boxes. When we opened the boxes, the slices were much smaller than we’ve had anywhere else. The cakes on display looked pretty big but I probably only got one 20th of the whole thing. Two tiny portions came to £8. Both cakes were dry and lacked taste - the blueberry sponge cake was also quite crumbly. Overall it didn’t justify the high price and conservative portion so we won’t be going back - particularly because you can get bigger, tastier and less expensive sweet treats at an independent coffee shop right around the corner or even Caffè Nero just a few doors down.

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JP_FoodandTravel . 2020-08-16

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I was really pleased to see that White Rabbit tearooms had reopened for takeaways following the recent lockdown due to Covid 19. I got a coffee and a slice of cake for which I didn’t get much change from £10. The coffee was ok warm but not hot but the cake was really disappointing- it was extremely dry and definitely not worth £3.50.

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432ejd . 2020-06-30

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Good but overly priced. We sat down and got our peach bellinis and ordered our food. When the food came we were a bit confused due to us only getting one cake stand for 4 people, this included a sandwich each, a bite size quiche, a mini scone and 4 mini cupcakes and 2 normal size cupcakes. The cupcakes had to be quartered so overall we got a cupcake and a half each (see picture). The afternoon tea came with tea/coffee, however two of us don’t drink them and were offered squash instead but you had to pay 50p extra?!? This whole meal for 4 people with a drink each was £84. Absolutely ridiculous price. The food tasted lovely but extremely disappointed in the portion size for what we paid.

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HannahBillo . 2019-10-20

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The tea house was okay but in the other shop they have (or used to have) China tea cups and lovely teapots. The crockery here was modern and not comfortable in the hand. The cheese scone was delicious but the tea was very weak - need to add a few more leaves to a full teapot of water for a decent flavour cuppa. Probably won’t go again.

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Kath T . 2019-08-15

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Really lovely place to go for lunch. Small selection of sandwiches, soups etc. - but good quality and fresh. Decor inside was tasteful and great for taking pictures.Although we did not have the afternoon tea - it looked amazing! Planning to go again to try it out.Wonderful staff who were both attentive and kind - made us fee very welcome.

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sm_traveller2 . 2019-07-08

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Visited this little treasure a few months ago and it was so good. Me and my friend absolutely loved the sandwiches and fresh scones and we are planning to go again very soon.

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1101gillc . 2019-07-02

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White Rabbit Teahouse West Bridgford was recommended to us for a sandwich and cuppa and we were not disappointed. This is a lovely little place. Good food. Happy people. Fair price. Highly recommended.

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DrSimmsProCEEd . 2019-05-12

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I have been a couple of times and while the cafe interior is lovely and staff are very friendly the cakes are disappointing for a homemade cake. They are incredibly sweet to the point where I couldn’t even finish a slice and neither could my friend. I have experienced this on both occasions unfortunately and I regularly go out for coffee and cake. I will just be going in for a drink next time as I do think the place is nice.

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kno123 . 2019-05-09

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My two friends and I went to celebrate a birthday with the Afternoon Tea with a glass of Prosecco. It was like The Ritz on The Avenue. It was perfect, with beautiful, outstanding tea time treats, presented so elegantly with a lovely glass of Prosecco and a choice of teas. A lovely alternative to the wine bars which we used to favour for girls days out.

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OlympianMum . 2019-04-16

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Very clean and pretty venue. All homemade food. They don’t rush you so you can take your time. Parking close by. Child friendly here too. The soup is always very tasty and mine was served with delicious warm bread. Good cup of tea here too. Scones also very delicious here. Do visit it - very pleasant.

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Deborah H . 2019-04-02

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Took my daughter here to have quality mum and daughter time to do a prom mood board.We sat down and immediately noticed no card payments which in this day and age is rather a pain but I loved the very pretty and quaint cafe so thought one of us could easily pop to the cash point. I proceeded to ask for the WiFi code to be told I couldn’t have it for a lap top they only gave it out for phones! Sadly my daughter and I left without trying any food or cake so disappointed.

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htrya95 . 2019-03-23

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Had a bad experience at the White Rabbit in town a while ago so thought I'd give them another chance. I'm happy to report they redeemed themselves with an alright afternoon tea stand although take cash coz they don't take card.

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wanderchristy . 2019-01-24

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