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4,5

Based on 80 opinions finded in 1 websites

4.0Ambience4.5Cuisine4.0Price4.5Service
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Nº 91 in 354 in Test Valley

Nº 25 of 89 British in Test Valley

CUSTOMERS TALK ABOUT DISHES WITH.. beautifulcoffeeoldcreamfish

Score
OpinionsNoteTripAdvisor804.5

comment_iconOpinions

Came In for my best friend and mums birthdays which we had stated in our booking, we arrived 10 mins early and were shown to our table. It then took 40 minutes for us to get a tea and coffee and 50 minutes to be served our afternoon tea. There was no one around to ask for further drinks or water etc, all the staff were completely out of sight and when we were served our food and drink they seemed in a rush to get us out of the way. Very disappointed as we had been here before and it was excellent but this time it really did disappoint.

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410anya . 2024-01-06

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Top-quality food and service at a very reasonable price. It was our first visit, but already a firm favourite. No shortcuts taken on the children’s menu either - same standard, just smaller portions. Looking forward to our next visit!

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SmilyRunner . 2023-12-29

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The place is very nice with excellent service and food. Everything we ordered was awesome. Every pound was well spend..

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Rasch55 . 2023-11-05

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The afternoon tea that we had was very tasty and there was a vast variety of little treats. There were multiple different cakes which all tasted homemade and were very delectable and moorish - especially the chocolate brownie! The scones were also very nice and served warm with clotted cream & strawberry jam! Everything was cooked to a good standard and was of a very good quality, I definitely walked away full! The finger sandwiches were chilled, nice, and fresh! What’s more, the deluxe hot chocolate was a lovely treat: there were lots of marshmallows, plenty of whipped cream and the malteasers added a lovely crunch! Overall a very enjoyable afternoon tea and I can highly recommended! I definitely will return again in the future!

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AFMAN999 . 2023-10-22

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Visited for lunch on a Friday. We all went for the special fish and chip option which came with wine and soft drink - for £16 Excellent choice - the restaurant was immaculate - lovely surroundings The staff were very good The food arrived promptly and was cooked to perfection and well presented Will visit again when next in area

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dudley w . 2023-09-03

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After many wonderful afternoon teas we have had here this is the second time we’ve been disappointed, the first we complained about the huge slabs of cake back in March and unfortunately although they were smaller slabs it was still all Cake, what happened to the delicate macaroon, the rocky road, the delicate pots of deliciousness, no staff asked us for top up of tea or coffee, so disappointing, that we all decided to find another venue next time, such a shame as this place is beautiful, we felt unimportant and invisible

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Debra B . 2023-04-16

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Four of us went for a 3 course prebooked £31 each Christmas lunch on the 14 Dec. Only 2 other tables were in use, none had the Christmas lunch. After some wait, 3 had soup, the bowls came on large wooden boards which were too big for the table. The soup tasted OK. The main course for all was turkey. 2 requested no sprouts, no alternative veg was given. There were 3 slices of turkey, 3 small roast potatoes and some carrots hidden under the turkey. The plates were cold so the meal soon was cold. The waitress was informed, so the plates (with partly eaten food ) were removed and eventually replaced with hot clean plates, hot gravey and a bowl of hot veg including parsnips, beans and carrots. (should we have had this originally?). As one of our party has dementia and was getting rather aggitated by all of this, we did not complain further. The dessert was fine. We did get free hot drinks in compensation at the table, Prosecco was offered. I later complained to the hotel, but no reply has been received.

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davidcG3304RO . 2022-12-27

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I had a fish cake starter and fish pie. Both excellent. I spent a few moments in the bar beforehand. Gradually got busier. Good service. I'll persuade my wife to go there one day.

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Alex450212 . 2022-11-21

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The food was really delicious the service was good staff was was very friendly would go again My friends was down from Essex and they were very impressed with it

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Christine W . 2022-03-13

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Living relatively locally and visited Romsey on a Friday market day and wanted somewhere off the main street for a light lunch with my husband. The bar area of The White Horse was perfect and we enjoyed a fish sharing platter along with a glass of delicious wine. Generous and well prepared from the pickles to tartar sauce (all freshly prepared and not out of a bottle). The staff were good and the cleaning of tables in between guests was also good. Lovely to get away from the busy high street and we will definitely be returning. The restaurant menu looked very good too.

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Saltgrass . 2022-01-15

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Really disappointing meal. Food was poor quality and not what we have had here previously. We used to love this venue but it’s really gone down hill. Order was wrong but they realised but one dish for a course came out 20 minutes before the other finally arrived! Steak over cooked and potatoes cold. Not Recommended anymore sorry!

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Foodlover5700 . 2021-11-26

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Lovely evening with friends, our dinner was excellent quality. Whilst the junior staff were attentive, we felt the senior staff could have done more and it was a rather disappointing end to the evening as a result. Small details can make all the difference.

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MWS99 . 2021-11-26

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Be aware, the bar shuts at 10:30, we had a nice stay but it was tainted when we wanted a coue of drinks after coming back from a meal elsewhere, we had to go to The Olive Tree across the road to buy a bottle of wine, when we asked if ee could drink it in the bar we were told we could not, we had to drink it outside from glasses that other guests had left, they wouldnt even provide clean glasses for us...very poor

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robsetter . 2021-10-11

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We came to the White Horse on the off chance they'd be able to do afternoon tea for our mums 70th birthday treat. We had tried another hotel and was treated like an inconvenience despite being told we didn't need to book! When we arrived we were greeted by a young lady that listened to our upset at the hotel. Zultan (sorry not sure of spelling) was sad to hear of our experience and made us feel so welcome. Nothing was too much trouble, he arranged for afternoon tea to be made, the table was set beautifully and the service was 2nd to none. Our afternoon was quickly redeemed. We had a lovely time and the afternoon tea was really good. Thank you so much to all the staff that made our mums 70th afternoon very special.

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Shaz0979 . 2021-09-26

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This was the first time mum and I had been out to eat since pre Covid. I'm so glad I booked here. We ate in the lounge and everything was clean, social distancing observed. A lovely relaxed atmosphere. The staff were professional and courteous. Our waitress gave us a full run down of the afternoon tea menu. There was no rush, you were allowed to enjoy the ambience and eat at leisure. A delicious selection of sandwiches, savouries, cakes and scones. With a choice of hot beverages. We couldn't eat it all, the selection was fantastic. All fresh ingredients. The scones were to die for, still warm, and served with a very generous amount of cream and jam. Thank you White Horse for making my mum's birthday so enjoyable.

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amandasG8749WA . 2021-06-26

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Birthday treat for my daughter. Afternoon tea. Thought usual offering had been reduced. No tea menu just ordinary tea. Been many times before place usually full of guests enjoying afternoon tea but this time it was just us. Then came the crunch our voucher was...

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Anneandjeffmorgan . 2020-02-09

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Our annual visit for afternoon tea to celebrate daughter’s birthday. Thought the tea room usually full was rather quiet, we were only ones. Tea menu now gone just normal tea. The crunch came when our voucher was refused by new management. Asked to speak to General Manager who was the most Stoney faced intransigent individual I have ever come across! When I asked for a good will gesture to encourage our future support the answer was absolutely not!! When he eventually said ‘sorry’ it was void of any sincerity, he refused any further conversation and walked away! UNBELIEVEABLE! He needs a very large pair of glasses to cure his very shortsighted vision. Won’t be returning any time soon!

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Anneandjeffmorgan . 2020-02-09

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Just got back from tea here. We had a lovely day. We met family here for fathers day and we were glad we chose it. The setting is lovely - because we had booked, there was a white linen table cloth and a name card...

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Roger D . 2019-06-16

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My friends and I were lost for words: the service was non-existent. No excuses there, as the hotel was not busy. We shall be dining elsewhere in the future.

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Alex_Windsor . 2019-05-17

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Went for afternoon tea here yest with a friend for a bday treat. We had a lovely afternoon... sandwiches were yummy, home made scones & cakes were amazing & as much tea & coffee as u wanted. Set in a lovely cosy room with a...

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Debs0512 . 2019-02-03

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This Hotel is amazing, from the comfortable armchairs to the very polite and tentative staff, the afternoon tea is absolutely wonderfull with all the sandwiches and cakes made by there oviously talented chefs. Highly recommend if your in Romsey to have this delicious tea while...

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Alan D . 2018-11-11

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We were attending a birthday party close to romsey and decided to extend the day by booking afternoon tea at the White Horse and we are so glad we did. We were booked in for the 3.30 sitting but arrived well in advance. This did...

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nigel_underwood . 2018-10-20

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Great for unwinding and enjoying the food which is of a high quality just simpoly sit or have a good chat while you enjoy try for yourselves

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812foxy . 2018-09-09

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We always go here whenever we have friends over and need a 'show off' afternoon tea! Delicious and beautifully presented, rivalling Fortnums or Harvey Nics! Staff are always nice and friendly too :)

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Jennie15 . 2018-06-20

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Took my husband out for Father’s Day treat with the teenage kids. They didn’t have a clue about the food on the menu but were up for anything. Absolutely amazing evening, the food(as usual, was so gorgeous) the waiting staff were fantastic. The whole ambience...

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SamP3443 . 2018-06-17

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An amazing afternoon tea provided for a large group of friends. Very efficient service, lots of lovely eats. Catered brilliant for one of ours who has multiple food issues. Thoroughly recommend for a wonderful time.

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Lesley K . 2018-04-11

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I took mother here for afternoon tea and we both enjoyed it very much. Historic surroundings and a tasty tea.

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Nichola T . 2017-10-25

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With our friends over from America an excellent lunch was essential. The White Horse never disappoints. We dine here regularly and have never had to complain. Yesterday ,was no exception. The restaurant was quiet but still well staffed with friendly, efficient and very pleasant staff....

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looe97 . 2017-10-13

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Took my Mum for afternoon tea, everything was done so nicely from the sandwiches (albeit not the most exciting fillings) to the warm scones which are so often dry but these were excellent and had clearly been freshly made that day. The cakes and pastries...

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Bry0ny22 . 2017-07-22

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The White Horse is at the centre of Romsey, and offers food and drink at the upper end of the price range, but is more than worth it. The food and service are second to none, and the Tudor and medieval features are superbly complimented...

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SimRob69 . 2017-07-21

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Hadn't been here since getting married in 1996. What a transformation. Great hotel now with fantastic architecture and decoration. Our room was lovely, breakfast excellent and service super. Will be back.

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Stuart H . 2017-06-22

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Had a fantastic time celebrating friends birthday. Staff were fantastic - always around but not too invasive. Food incredible and excellent value. A treat for any occasion!

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sacarter99 . 2017-06-12

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4 de nosotros fuimos aquí para un almuerzo de negocios, el servicio era un poco lento, pero en general no es un mal lugar, vamos a probar una vez más en el futuro para ver si el servicio puede ser mejor, ya que sólo tenían una hora entre las reuniones.

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Hantsguy21 . 2017-05-29

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Delightful hotel with warm welcome and lovely rooms. Good in room amenities (coffee machine, iron, hairdryer TV. Very pretty decor and very clean. Seems to be a popular hotel with visitors and local residents - always a good sign of a respected hotel

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Kathleen B . 2017-05-15

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Our family of 6 stopped by for tea after leaving Peppa Pig World. It's a very nice and old type hotel. Public space and tea room were old and charming but the highlight was the quality and quantity of the tea offerings. You could have...

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barbaraone . 2016-12-28

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El té de la tarde servido en el salón precioso y elegante. Apreciamos la falta de música, aunque no era tan entusiasta en las luces intermitentes del árbol. El té era elegantemente sirve una selección de deliciosos sandwiches, scones crema y mermelada, crema de limón,...

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APavl0va . 2016-11-28

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I booked afternoon tea for a few girlfriends to celebrate a wedding. I was so impressed with the quality, quantity and service. The staff helped make the day perfect by giving us such good service, keeping the tea flowing and offering more food! We couldn't finish what we had, we tried very hard as it was so good! The last time I booked they had run out of space and my only option would have been to hire a room, decided against that. My advice is book early, go mid afternoon and don't expect to want to eat much for the rest of the day!

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Georgette E . 2016-11-16

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What a lovely afternoon tea. Nothing was too much trouble, the staff were very attentive. Lovely food and very relaxing. There wasn't any background music but that really didn't matter, as there was enougg chatter for us all to entertain ourselves. I will definitely be investing in some Christmas presents to replicate this experience. Lovely!

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Moley30 . 2016-11-12

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A very disappointing and unsatisfactory experience whilst attending Afternoon Tea on Friday 4th November. I booked Afternoon Tea a couple of weeks ago for my mothers birthday, after looking at the reviews and photos online.Firstly, I want to make it clear that I am easy-going, and rarely complain or even write a review. We were booked for the 3:30 sitting, and upon arrival at 3:15 we were greeted and shown to our table. Firstly, we were taken along to the lounge which was incredibly dark, and seated in two chairs against a wall. There was a fireplace with no log fire lit, no background music and it felt really depressing, and quite drab if I'm being honest. For £36, you would expect a nice ambiance, or at least some background music. The hotel has a beautiful conservatory restaurant which is bright, with clear views into the cobbled street and courtyard....why don't they use it for Afternoon Tea? They describe your afternoon teas as 'enchanting', however maybe they should enforce that into the actual experience that is being delivered.In the end, we decided to leave and go somewhere else because it really didn't feel right. It didn't feel special to celebrate a birthday.If you are looking for Afternoon Tea, go elsewhere!

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ryanmatthewbishop . 2016-11-08

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When we called to book for tea we requested a table at 3pm but we're told that tea was served at 1.30 or 3.30 so we booked for 3.30.We arrived at 3.25 and were given a table which had been reserved for us in a room with 2 other tables of people waiting and a couple halfway through their tea. They clearly had not been there 2 hours so something funny had happened with the bookings.A young waiter walked through a few times but conspicuously would not allow anybody to catch his eye.After about ten minutes a waitress came abd asked one table what kind of drinks they'd like. She ignored the other tables. She brought the drinks and then asked about what kind of scones and so on. Again she ignored the other tables.After she brought the sandwiches and cakes the whole painful process was repeated for the next table. Eventually at exactly 4pm we were asked if we'd had a chance to consider what drinks we'd like. I remarked that after waiting half an hour to be asked that yes we knew what we'd like. Not a hint of a sorry for the wait, she just took the order which appeared a few minutes later. Sadly no hint of an enquiry about the cakes so 45 minutes after we arrived, without having once been given any sign that we might be fed, we left.The staff seemed puzzled by our exit and did not offer any kind of apology or explanation for their bizarre service.The people who had tea seemed to be enjoying it and it looked nice. However there are dozens of nice places for tea where the service is more normal. We made a 2 hour round trip for this 'experience' solely because my wife thought it sounded 'nice'. I wished I hadn't bothered.

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Tim L . 2016-10-30

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I was meeting a friend after a long day, and it was very refreshing to sit in the courtyard and relax in comfortable chairs and sip on a tasty red wine. A nice way to unwind.

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AliRosen . 2016-10-26

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I took the older generation of the family for a special afternoon tea. We had the most amazing, decadent and sumptuous meal and everyone was impressed by the attention to detail at this venue.We had booked in advance for a 12.00 seating and the table was beautifully set outside in the courtyard when we arrived.The staff are very attentive and helpful while giving you plenty of space to relax and enjoy a peaceful atmosphere.The food was fantastic with a wide selection of sandwiches, cakes and of course scones. The selection of tea was vast and I really liked that you were served hot water and able to make your own tea as and when you required a cup and you could decide on the strength of your tea for every single cup. You are also able to enjoy any kind of coffee as part of your afternoon tea experience if you prefer.Hot water and coffee were served multiple times and we also had one of the non-alcoholic cocktails which was beautiful to look at and very tasty.If you are unable to finish it all the staff will arrange the cakes in beautiful little cake boxes to take home. What a great added service.We will definitely be back for more afternoon tea and also to have dinner in this beautiful setting.

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Nora G . 2016-10-01

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Afternoon tea for 13 people was excellent wonderful service could not be more helpful displayed daughters graduation cake and balloons lovely as well x sandwiches and cakes very lovely and fresh a great afternoon was had by all thank you to all staff

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marie p . 2016-09-19

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Thoroughly enjoyed the Afternoon Tea with my mum and sister. Lovely venue and great food. Service was perfect, there when attention was needed, but unobtrusive the rest of the time.

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cardiffr0cks . 2016-07-14

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I have reviewed this restaurant before saying how excellent the food is and the staff second to none. But i find myself going in there more and more, yes for the excellent food and service but also for there excellent cocktails which my wife loves and Wonderfull wide choice of malt whiskey.Its also one of the best places in Romsey for dining outside in peace and quite in comfortable chairs.

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Alandrummy . 2016-05-18

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Our second visit for a special birthday tea for 4. Attentive service and delicious sandwiches, fresh scones and tasty pastries accompanied by a wide selection of teas served in ancient surroundings.

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Saxon54 . 2016-04-30

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A very enjoyable afternoon cream tea. Delicious scones (including gluten free), lemon curd, jam & cream, and an excellent choice of different teas. Friendly staff, great service. Lovely and relaxed atmosphere in the lounge. Looking forward to going back soon.

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691clareh . 2016-02-19

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My husband treated me to afternoon tea for my birthday. This is our third trip here and each time it has been delicious. Good sandwiches, warm scones and a good selection of cakes. There is always a member of staff on hand if you need anything. A great visit. We will be back!

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RubyBHound . 2016-02-17

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One year after our first tea at the White Horse I can say that the standard remains very high with home cooked warm scones and a great range of sandwiches and cakes served in a really atmospheric period room with low lighting. The tea pots remain ridiculously hot to handle and staff never quite seem to know where best to lay out the goodies but this greatly adds to the charm of the place.Don't change a thing!

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Robin N . 2016-01-13

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Lovely afternoon tea! Great tasting cakes & sandwiches. We would recommend and definitely go again! Staff were friendly.

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Zoe S . 2015-12-28

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Beautiful sandwiches and cakes in a relaxed but smart environment.£20 per person is a great price for this area.

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Jo C . 2015-10-28

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Pleasant staff, good menu and well prepared food. A good selection of teas, properly brewed. Comfortable inside and out.

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Kennelliver . 2015-10-04

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Had a lovely afternoon tea with a friend. Service very good staff friendly. Afternoon tea great, didn't, eat all of it. They put the rest in a foil paper to take home. I think this should be put in to a box as it was squash time we got home. One more thing the sliver teapot and water jug to hot to handle at to use napkin to hold handle on tea pot and hot water jug.

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roz402 . 2015-10-01

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Good portions and prices were not too dear. Grand room with pretty china. It was a really delicious and enjoyable afternoon tea. Only thing that I didn't like was the metal teapot which makes it burns your hand if you try to open the lid.

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Nomstress . 2015-09-19

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Best afternoon tea by far. All fresh & home made. Well looked after by staff. Bit pricey but lovely.

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Anita O . 2015-09-16

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Colleagues and I treated another colleague to afternoon tea for her birthday. Tasty sandwiches and plenty of cakes. A good selection of teas too. Lovely refurbished hotel but with old world charm.

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lewes2012 . 2015-09-02

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Lovely staff, lovely food. Excellent range of tea, and in plentyful supply. We were given 2 scones each, with clotted cream, jam and lemon curd, sandwiches, four traybake cakes and 3 other small cakes. May not be the cheapest place to have afternoon tea, but felt very special and took the left overs home.

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eclipsesolaire . 2015-09-01

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The 'Silks' restaurant at the white Horse provides excellent service in very pleasant surroundings. Whether you want just a light snack or something more substantial there is plenty of choice. Prices are reasonable and food is always well presented even when you choose to sit outside in the courtyard. There are always proper fabric napkins and well polished cutlery and glasses, the staff are friendly but courteous and efficient and it is obvious that high standards have been achieved by attention to detail and good staff training. On a recent visit we both had fish and chips with minted peas,a very tasty version of an old classic. Lovely light batter, flavoursome peas and crispy chips. Silks remains our favourite lunch place in Romsey.

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Pamela H . 2015-08-13

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We stayed here for a couple of days and enjoyed our meals in the restaurant, breakfast, lunch with friends and dinner. The food is interesting, well presented and tasty. The portions are not very big though, so it's a good idea to order a starter as well!

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15scotty47 . 2015-07-29

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Stopped off looking for somewhere to eat after a long day out on a Sunday evening, very welcoming staff very accommodating as we were just passing through & they were busy with a function, Pleasant Set meal nothing too over the top good value & freshly cooked, we all had fish which was nice & fresh followed by desserts which are fairly traditional with a modern twist, Good Coffee, Only comment is the place could be a little cleaner as an old building it soon gathers dust tends to look dirty unless well polished daily, Good place to stop off & will visit again.

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davidgriffinshepherd . 2015-07-08

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An impromptu visit to Romsey and a need to something to eat made us stop here (based on a friends recommendation). We had no problem getting seated. The staff were friendly and the service efficient. The selection of nibbles and cakes was good as was the quality of the food.We will probably do it again when we are next at a loose end in Romsey.

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Evets54 . 2015-06-30

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This was a first visit to the Whitehorse and is a hidden gem in Romsey. My boyfriend treated me to afternoon tea and we eagerly awaited its arrival. The service was excellent and we indulged in cups of tea whilst we waited. Eventually our spread was presented to us: a selection of beautifully presented sandwiches, cakes and scones- wow! We did our best to work through the goodies, but were defeated. However, very kindly we were given the rest to take and eat at home. A wonderful day!

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NemSteve . 2015-05-10

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We had a lovely afternoon partaking in afternoon tea. There were quite a few of us, about 20 members of the family. We had the front lounge and an endless supply of cakes, sandwiches and tea.Staff are always attentive and pleasant here.

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Rachel C . 2015-04-21

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I visited witha couple of friend. We really enjoyed our afternoon tea, although felt it just slightly overpriced for what it was, when compared with one of the places offering more special for not much more. However, the waiting staff were lovely, especially the very accommodating Spanish waiter. We would definitely go back.

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emmachisit2009 . 2015-04-06

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We had a very relaxing weekend. The staff are delightful and the service excellent. We ate both in the restaurant and the bar and we were not disappointed. The bar has a good choice of cocktails too. Comfortable rooms with everything you need including a free newspaper in the morning. Afternoon tea is delightful, quite a feast. We travelled as a couple with a dog and everyone made us very welcome. We would definitely return.

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Victoria O . 2015-03-10

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Highly recommended, great staff, great food. The food portions may be a little small for some but the presentation, quality and service are superb.

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Malcolm G . 2015-02-06

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Although we had stayed at this hotel before and was very impressed, this was our first high tea and the White horse did it superbly. Friendly welcome, professional service, historic location and great food: probably the best scones I've ever tasted. Will be back but staying over perhaps

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Robin N . 2014-12-31

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Hemos estado estado varias veces y en la ultima notamos una bajada de calidad y no así de precio. Este año no volveremos. El restaurante tiene buena cocina y es el servicio es correcto. Es una lastima que no haya mantenido el standard y su relación de precio/calidad

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Daniela O . 2014-11-22

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The White Horse for a special tea is definitely the place to go! The cakes and scones are superb, though far too many to eat, but the staff are very helpful and will happily put the uneaten cakes in a box to take home - they probably do that every time unless you have a huge appetite! The teapots were a bad buying choice as the handles are far too hot to hold, though we were warned about this. A most delightful tea with very friendly staff.

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teresaweezer . 2014-10-09

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Liked everything except the very hot handles on the teapots.Have to use a serviette to try to pour out.The staff are excellent.

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Ian H . 2014-09-26

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No hotel or BB did have room for us. We ended in white horse in romsey, and that was perfect. Got a good deal for the suite and a perfect dinner in the very nice resturang. Would like to come back...

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anubbi . 2014-08-05

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This was one of the best afternoon teas I've had, there was lots of it too. The cakes were scrummy and nice sandwiches too. I like the way they use vintage tea cups and plates.

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Julia C . 2014-06-17

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We attended a wedding at the White Horse so decided to stop over for two nights. We ate in on the first night which was a good choice. The portions were just right, you could enjoy a three course meal without feeling stuffed! The quality and presentation of the food was very very good. The staff were excellent. Breakfast was equally well presented albeit I've had fuller full English breakfasts, but with coffee and toast refills on tap neither of us went hungry.The wedding venue was ideal, plenty of space, great finger buffet and good choices of wine. Plus the bar for fancy cocktails. Couldn't find any faults.Our room, 101, was spacious, clean and well appointed. Bathroom was huge! And as Romsey is a quite market town being at the front of the hotel wasn't a problem. Bed was comfortable; again nothing to fault. One word of caution the few steps down to the bathroom were very narrow.Overall given the age of the original building everything is in excellent order but if you're unsteady on your feet mind the old staircase! Whether staying or thinking of having your wedding there or both you can't go far wrong if our experience is anything to go by. Enjoy, we did!

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ColandPip . 2014-06-07

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just had afternoon tea here and it was fabulous, the cakes were excellent and before we started the waiter advised we could have a doggy bag for anything we didn't manage, wow so many cakes and so lovely. lots of choice in regards to teas, staff were attentive and friendly, lovely room albeit a tad dark but oh so relaxing and had a real charm will definitely visit again as it beat Rhinefield house big time and I would say more relaxing than the ritz

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Val B . 2014-04-18

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Took my friend for a Birthday treat, and the afternoon tea itself and the staff and service were wonderful. However I was disappointed we were shown to an empty dark lounge where we sat on our own until one other couple eventually came in. Whilst I appreciate they can't help the number of people there, when we came to pay the bill I had to go into the bar, which was bright and full of people, and I would have liked the option to have had our tea in there. Perhaps this is something that could be offered, especially if the lounge is likely to be empty? I realise some people would prefer a dark silent room, albeit very characterful, but I would have liked the option of a more lively atmosphere.

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Diane S . 2014-03-30

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Lovely afternoon tea, especially the wide range of teas. Great customer service as well. Comfortable, old world coaching house ambience.

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Phil T . 2014-03-02

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I arranged afternoon tea it was a special occasion my sister in laws 50th birthday, she along with my other guests enjoyed themselves immensely. As before when I have visited The White Horse hotel all the staff were very attentive and friendly, particularly the restaurant manager, and the afternoon tea was yummy.

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Vicky O . 2014-02-11

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We loved it here and it was great value. A great relaxing afternoon with sandwiches and lots of cake. We stayed all afternoon and the tea just kept on flowing and there was lots of choice. The homemade lemon curd was delicious

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Diane_Jan_2014 . 2014-01-19

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Last year my family and I had a wonderful cream tea on Christmas Eve so they all wanted to go back this year. Having been shown to our lovely table we had to wait over 15 minutes for a waiter to take our order. After a while our hot drinks arrived, except for the coffee which my son had ordered. Our cream tea followed some time later, still no coffee. This did finally arrive. Unfortunately the entire time we were sat there we had to put up with several children literally running and screaming up and down the corridor next to us... I have no idea who they belonged to as the parents were nowhere to be seen! I have 3 children myself so I am used to children, but found the constant screaming and shouting ruined our experience. The final thing that disappointed me was the abruptness of the man that took the money for our bill. He was quite rude and certainly lacked Christmas cheer.. A disappointing experience.

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mama-cake . 2013-12-27

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We absolutely love the afternoon tea here at Silks. It is £25 for two and we always take a doggie bag home with the cakes that we can't eat. Great food, great price and great environment. The last time we had afternoon tea we had it in the lounge which is so comfortable .... a bit like home.

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Angushedge . 2013-12-08

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Very posh and old-school in a lovely old lounge. The kind of thing you'd take your Mum to for a birthday treat. The service was excellent and the amount of food ridiculous (unless you're American) but they gave us doggy bags to take away what we couldn't eat.

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Phil T . 2013-11-17

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I booked as a special treat a cream tea at this Hotel with myself and wife (was on special offer in January). We went on Bank Holiday Monday in April , you can book on line see :Capital Leisure Limited T/A Silks Hotels, The White Horse, Market Place, Romsey, Hampshire SO51 8ZJ, t 01794 512431 f 01794 517485 http://www.thewhitehorseromsey.co.uk Able to have a standard restaurant style setting or use a lounge with comfortable seating and low tables. We chose the latter, made very welcome and shown table, menu provide, many teas to make a choice from or coffee etc. . Cream tea meal provide was superb good choice of sandwiches, scones , jam, cream, plus a good assortment of various cakes .A very well done to all staff, very happy with service provided and spent a considerable time enjoying the time in fact could not finish to we asked if we would like to take remainder as a doggy bag .. Note we visited only were not staying at hotel.

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pdhmjh . 2013-04-15

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