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3.6

Based on 3.392 opinions finded in 3 websites

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Nº 633 in 810 in Richmond upon Thames

Nº 86 of 114 British in Richmond upon Thames

CUSTOMERS TALK ABOUT DISHES WITH..cookedpotatoesroundpayoldribsbeautifulcheesechickenmustpieladyfishroastssaladroastpork

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I’ve been going to The White Cross for over 30 years and it consistently offers one of the best pub experiences. Well trained, helpful staff, good beer and food that’s well prepared but not over elaborate. My go-to riverside pub for a cosy Winter drink or a full on Summer day out (it’s crowded on warm days but that doesn’t affect the service much). If you can’t deal with crowds go on a mid-week lunchtime - but the big summer evenings are really good fun too.

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Mark S . 2024-11-08

MORE AT TripAdvisor

Booked a table as it is often busy and the rugby was brong shown. Wonderful atmosphere with lovely views of The Thames and Richmond bridge. Very nice food and the best barstaff- always friendly and welcoming!

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James N . 2024-11-04

MORE AT TripAdvisor

The White Cross Pub is a charming riverside establishment, offering a delightful selection of local ales and hearty pub fare. Its welcoming atmosphere, complete with cozy interiors and scenic views, makes it a perfect spot for gatherings. Friendly staff and a lively ambiance ensure a memorable experience for all visitors.

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FelicityJ A . 2024-10-31

MORE AT TripAdvisor

Overall a good roast, however, we booked a table for 3pm and they had run out of everything but the roast beef. Understandably a very popular pub and Sunday lunch location, but it was frustrating that people could get a table in the beer garden without booking and order a roast, leaving those who have booked a table in the dining room with less choice. We also tried to ring and message on Instagram to check if this time would be too late for the roast and no one answered. This, along with the unseasoned, watery cauliflower cheese for £6 means we are unlikely to recommend this for Sunday Lunch, but as a nice waterfront, sunny beer garden vibe, we would come back.

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Megan Jones . 2024-10-28

MORE AT Google

Great Sunday roast, scenic near the water, good list on tap. First come seating. Good outdoor area.

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Shelly . 2024-10-27

MORE AT Google

The location is the best! If you are lucky to enjoy the pub on a sunny day, the experience will be even better. I love Richmond! 🤍

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Juliana Rocha . 2024-10-27

MORE AT Google

The White Cross Winter Warmer Breakfast - Just do it! Has to be one of the best events of the year! The food is perfect (as always at the White Cross) and the new season's Winter Warmer a joy - even at 8am. The drays and the Morris Dancers are the icing on the cake (or the beans on the black pudding?) See you for breakfast next year (and many times in between hopefully).

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Edmund White . 2024-10-26

MORE AT Google

I'm happy to say that I've been to many Winter Warmer Breakfasts over the years, but this one was definitely one of the best! A really well run event, from the very lovely staff, beautiful Full English breakfast, entertainment, and let's not forget the beer, which was in perfect condition. We all had a great fun day, and this is a fantastic start to the season, in one of West London's best pubs......thank you.

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Hac911 . 2024-10-26

MORE AT TripAdvisor

Fantastic winter warmer breakfast

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Tim Barker . 2024-10-26

MORE AT Google

Amazing pub on the river! Excellent food and a great team to match. Winter Warmer breakfast is legendary! Incredibly well run business, proper pub done to the absolute top standard! Well done all!

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Connal Donovan . 2024-10-26

MORE AT Google

Great pub was lucky enough to arrive at high tide to experience the beer garden being flooded. Would highly recommend

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callum moran . 2024-10-20

MORE AT Google

Fish and chips not to write home about, steak not that great either

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jaye o'boye . 2024-10-18

MORE AT Google

Love the location the staff we made reservations by phone and glad we did as it was packed all the food and service were excellent

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Mary . 2024-10-14

MORE AT Google

Terrible service - was rung 40minutes before my 16.30 Sunday roast booking to be told that they had run out of all Sunday roasts!! Very disappointed as was the whole reason we had booked.

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Becky D . 2024-10-14

MORE AT TripAdvisor

Popular pub, especially when the sun is out. Plenty of official and unofficial (on pavement) seating outside!

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Andy Ioannou . 2024-10-08

MORE AT Google

Great beer and service. Such a lovely team in an historic pub. Superb setting

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Paul Davies . 2024-10-04

MORE AT Google

Gorgeous pub! Especially on a summer day. Lovely to overlook the river whilst sitting outside.

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Emma Wurfel . 2024-10-04

MORE AT Google

Drinks were good, but the dinner menu was expensive. So we just had a drink.

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Cory DeSoto . 2024-10-04

MORE AT Google

A great spot by the river it was extremely busy because the sun was out. It's a real sun trap!!

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Alan Robertshaw . 2024-10-01

MORE AT Google

Great pub full of memories. Remember the tide times!

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Lorenzo Ali . 2024-10-01

MORE AT Google

Great place for drinks; food and views of the River Thames

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Alexander Ridgers . 2024-09-30

MORE AT Google

Great location for lunch. Staff were excellent.

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Geoffrey McGrory . 2024-09-30

MORE AT Google

Old and dry scallops. Horrible olives.

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Gabriela Demos . 2024-09-27

MORE AT Google

Could be nice but having a laugh with the prices. £34 for a few bits of bread and hummus. Crudités for 2-4 people consisted of 2 sticks of carrot and 2 sticks of cucumber. Would have been expensive at half the price! 1 roast, 1 ‘platter’ and 2 beers was just under £90!! Obscene.

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Chris Furneaux . 2024-09-22

MORE AT Google

A fantastic place to spend a date besides the Thames. Well worth the price of the beer!

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Phil Casey . 2024-09-22

MORE AT Google

Fantastic, kind and accommodating staff, amazing views of the Thames, and great food beer and wine . Thanks we had a Lovely birthday with friends.

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Amin Sadeghy . 2024-09-22

MORE AT Google

Awesome place with friendly staff, right on the river front 👍

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Nick Short . 2024-09-22

MORE AT Google

Terrible customer service all the staff got attitude there, they all acted miserable, won’t recommend for food!

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Sam Ker . 2024-09-22

MORE AT Google

Super cozy, good service, great location...well unless high water levels in the Thames...but then you just take of your shoes.

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Erik Thomasson . 2024-09-19

MORE AT Google

River bank pub with great service especially using table codes. Good selection of beers. Popular, so seating limited.

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Simon Harper . 2024-09-13

MORE AT Google

Great pub by the river (Thames) with a cool mixed crowd, friendly staff and great vibe. Yummy food too

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Debbie Oakes . 2024-09-13

MORE AT Google

So nice we went twice! As if the idyllic riverside setting wasn't enough, the fish and chips knocked it out of the park. Perfectly (not oily at all) crispy batter, insane chips, and flaky, tender fish. It's a must visit if you find yourself in Richmond.

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Olivia Kent . 2024-09-09

MORE AT Google

I think it's a place that you can't forget... Love it!

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Cristina Burlui . 2024-09-08

MORE AT Google

Busy place, great location, great atmosphere and friendly staff, very efficient and attentive!

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Dee Tee . 2024-09-06

MORE AT Google

This is a wonderful pub - great indoor and outdoor atmosphere and views of the Thames, and wonderful food. So why the three-star review? Purely on account of the initial service when I ordered our (two) drinks. The bar was empty and the two women behind the bar were chatting to each other and continued to do so when I attempted to attract their attention. Eventually one of them approached; no smile, no greeting; we were made to feel like we were intruders - dreadful. Apart from that, as I said, great pub!

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Paul Phillips . 2024-09-04

MORE AT Google

I'll be alone in Richmond. There is also White Swan. The two of them compete on this issue. A nice walk by the river followed by a nice malt, why not. The staff is friendly. I think you should go there just for the smiling face of the staff. A nice malt with a smiling face, why not? 😁

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mehdi büte . 2024-09-03

MORE AT Google

Nice old pub did not stay there very long, but would go back.

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Derek McGrath . 2024-09-02

MORE AT Google

Great for a drink near the river. Quick service. Great views. Didn’t eat, just had drinks. Had a great evening and lovely sunset spot.

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DelawareKelly . 2024-09-01

MORE AT TripAdvisor

Lovely pub on the river with plenty of seating inside and outside. The food was great, fresh and tasty. They have also vegan options, which is great when in group with friends. Service was fast and everyone was very professional and kind.

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Chiara Lorenzetti . 2024-08-29

MORE AT Google

It has a great location, friendly staff, and good food. It's a relaxed & friendly environment, with outside seating if the sun is out!

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jinxy43 . 2024-08-28

MORE AT TripAdvisor

Lovely spot for an afternoon drink and bite to eat. We sat on the porch upstairs and enjoyed a good dinner and beer.

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Katie Richardson . 2024-08-24

MORE AT Google

We booked this place for a reunion. When we arrived the room we were allocated was having a large very noisy party in the same room. We couldn't hear ourselves think. Our server CLEO said she would try and overcome this when we requested to be reallocated to another room. To her credit she did everything she could do to overcome the problem and eventually she delivered by getting us another table. 5 star service from CLEO and credit to the White Cross.

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James Greenhough . 2024-08-24

MORE AT Google

My sister and her husband live in Richmond and they're always talking about this pub which some days floods because of the tide. I finally had the chance to visit and it was fun, although it was not flooded, the atmosphere is just cheerful. The drinks are good, the very young staff is friendly and it was a fun experience.

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AIDA VOLIMON . 2024-08-23

MORE AT Google

What not to like. Food. Drinks. River. Flood. Lol. But overall an absolutely amazing place to rest and refresh after a busy Richmond experience 😎❤️

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Aleksandra Walczak . 2024-08-22

MORE AT Google

Quite like coming here on a warm day as we live in the next town over. It really is a staple of Richmond. Cleanliness could however be improved greatly especially the chewing gum stuck under the pub tables 🙃. Apart from that however the staff are great and the vibes are always on point!

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Sita Sharp . 2024-08-21

MORE AT Google

Good food (more meat dishes than fish ones) but without ambition.

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Nicoletta P. . 2024-08-17

MORE AT Google

Beautiful bar with an amazing view to the river and nice vibes. The burger was good

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Kar . 2024-08-17

MORE AT Google

Got a Mezze Board to share and it was a massive dissappointment because there were a couple of sad pieces of bread and sad bits of too thin veg which made it hard to actually share. Massive letdown for the price. It's almost designed to be a waste of the various hummus types because the bits supplied to eat them with aren't sufficient and nobody wants to eat hummus with a fork with nothing else. I don't like waste - waste of food and waste of money. Also if you are sharing hummous and don't have 5 fresh forks so as not to contaminate something that is being shared, you best be super intimate with whoever you are sharing with because you will certainly be sharing germs. Hope they didn’t have this on the menu during covid times.

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Hrista D. M. . 2024-08-15

MORE AT Google

But of a shame that you can't reserve the outside space but it's great on a summer day (inside or outside).

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Luis Ferreira . 2024-08-14

MORE AT Google

No better place to enjoy a drink in London on a sunny day. I love you White Cross!

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Sierra Allen . 2024-08-14

MORE AT Google

Had a drink here with friends a lovely setting by the river Thames

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Sheba Farmiloe . 2024-08-13

MORE AT Google

too hot inside and no AC (ok it’s the hottest day so far in the UK but still..) and also we ordered a caesar salad with chicken which ended up having some sort of ham in it. It’s not ok to just throw ham in there as lots of people are not comfortable eating pigs.

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Michele Rossi . 2024-08-12

MORE AT Google

If sun is out perfect place to be by the Richmod Riverside

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Ahmet Taskiran . 2024-08-10

MORE AT Google

Beautiful pub with great views wonderful surroundings great place to be and enjoy

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Karl Garrett . 2024-08-09

MORE AT Google

Went for Sunday lunch. Was very busy but seemed to have a great vibe in the downstairs bar. We were greeted quickly and politely at the bar and we were taken straight upstairs to a small room. The waitress gave us our menus. After about 10 mins she came to ask what we wanted to drink and to let us know there was no beef left. It would've been nice to be told that when we were given the menus as we'd both decided to have beef so needed to rethink. We'd ordered 2 cokes but only was delivered so we had to request the other one. When we'd ordered the meals were delivered very quickly considering how busy it was. We weren't offered any condiments at all. The food was just put down and the server left. The food was quite good, as mass catering roasts is difficult to get right. Potatoes weren't brilliant, they needed to be crispier on the outside and fluffier on the inside and weren't quite cooked enough. The pork belly was very tasty. It was certainly an ample serving. At no point did anyone come to check whether everything was ok with the food. When we'd finished we had to wait quite some time before anyone came to clear our plates. We declined desserts and asked for the bill. The waitress just put it on the table and left for about 10 mins. When she returned, we asked politely for the service charge to be taken off. She took the bill and walked away before returning with an amended bill. There was no interest whatsoever as to why we didn't want to pay the service charge. To be honest, none of the staff upstairs seemed in the slightest bit interested in the customers. How can they expect to improve, if they don't enquire as to what may or may not have gone wrong? It's a shame as this seems a lovely pub with a vibrant atmosphere and a superb outlook on the river. The only thing that let it down was the service.

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Amanda G . 2024-08-08

MORE AT TripAdvisor

Lively riverside venue! Buzzing atmosphere.

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Sarah Jenkins . 2024-08-06

MORE AT Google

Best location on Richmond Riverside with a great outdoor space overlooking the river. Always great service! 👍

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Derek Cowie . 2024-08-04

MORE AT Google

Great roast. Don't normally get a roast but this was good. Only thing that could be improved was the Yorkshire puddings were tasteless my guess is they are cooked in oil. Cheap oil. As apposed to beef fat. Or not enough salt. But, everything else tasted good and the haddock I saw someone get smelt and looked so nice. Cyder battered not just plain.

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Tom . 2024-08-03

MORE AT Google

Very busy and wonderful ambience.

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Alice Wilby . 2024-08-03

MORE AT Google

Lovely pub in a beautiful spot, but £27 for 2 pimms? 😪

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CJ . 2024-08-01

MORE AT Google

Lovely place and location. Only thing is sitting in the beautiful sun with no shade was hard. It was a rare hot day they should have put the sade up.

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michael powell . 2024-07-31

MORE AT Google

Good place, which got really crowded really quick.

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Abu Siddique . 2024-07-31

MORE AT Google

It's a wonderful place. It's even more enjoyable when the weather is nice.

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Berna Baban . 2024-07-31

MORE AT Google

It looks like it should be a $h@!? show, but surprisingly its a testament to humanity. Cool headed employees whisk too and fro, attentive but swift and in control of their abilities. The public forms queues encircling the bar 2, no 3 people deep, but orders are fast and an exchange of faces is constant. The only arguments to be heard are over an instance that the other person was first. I’m not sure a place like this needs a review since they don’t seem to lack in popularity as humans overflow to the street. You can find it beside the upper river Thames, but that is not always accurate because at certain points of the day the pub is “in” the river Thames. Don’t lose track of time or you could find yourself stuck at high tide. Not to worry though because the view is the best and the food is always familiar and yet creative. If I had foresight I’d plan to be stuck at White Cross.

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Allan Bott . 2024-07-30

MORE AT Google

Classic British pub near the Thames. Well worth a visit if you are nearby. Very nice outdoor seating with a view of the river.

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Andreas Carlsson . 2024-07-29

MORE AT Google

It’s one of the best pubs in the area, with an amazing location just next to the river. I’ve been here couple of times and it never disappoints. I had a Pork roast and it was incredible le good and it was an good portion. Service is always great. Defo worth a visit!

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Juan Rodriguez . 2024-07-29

MORE AT Google

Great location by the river. Go there for drinks not for food. The food is barely acceptable. Pricey and low quality and the portion of a main is slightly bigger than a starter. But nice terrace for drinks and courteous waiters.

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ROBERTO GB . 2024-07-27

MORE AT Google

My second visit with different friends group. On both visits the food was excellent along with service. First visit quite a while ago was spoilt by inconsiderate people in and out onto the balcony as we ate our meal, our table of 7 being direct between both doors. We were advised that dogs are allowed in the upstairs room, fortunately there were none.

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Rita B . 2024-07-26

MORE AT TripAdvisor

Nice pub in a great location! And the surroundings are beautiful with the summer weather :)

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Mario Mazzantini . 2024-07-25

MORE AT Google

Enjoyed on a sunny day. Available to order from a table.

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Stanislav T . 2024-07-25

MORE AT Google

A real gem in Richmond , cheers guys.

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Lee Davidson . 2024-07-24

MORE AT Google

Excellent location and food especially the wine. Great view of the River. Te service was top class and the choice of drinks great. Will definitely return.

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Joan . 2024-07-21

MORE AT TripAdvisor

Very busy when the sun's out, but the reason is coz great spot for a beer after work on the river

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Thomas Jackson . 2024-07-17

MORE AT Google

Great food great atmosphere great location

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stephen conradie . 2024-07-17

MORE AT Google

Whilst in Richmond Surrey i dropped into this pub/restaurant. Good beer, great food (I had Cod and Chips). Marvellous views straight out to the River. Excellent snd prompt service both at bar and in the restaurant. I will return!

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Bill Donald . 2024-07-13

MORE AT Google

A great riverside setting, tho it was pouring throughout our visit. Good pub-grub, generous portions. 3.5* We were a party of 12, and were attended to well by the staff. We especially appreciated the multiple split bills, thank you! The pub itself is a bit "tired" and could certainly do with a makeover and freshen up. All in all, a 3.5* rating.

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Stephen Digby . 2024-07-11

MORE AT Google

Went & visited this fantastic pub right by the riverside of thames in Richmond - Sunday Roast Dinner was delicious & serviced with style!!!

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John Walsh . 2024-07-11

MORE AT Google

I met family here for lunch! It was a wonderful experience! A lovely selection! Come with an appetite as the Roast lunches are huge! It was a great place to meet up and chat ! Book early to avoid disappointment!

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Nicki O . 2024-07-05

MORE AT TripAdvisor

Great river side pub with oysters and good selection of beers

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Chester PB . 2024-07-01

MORE AT Google

Lovely food, drink and atmosphere!

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Alan Tang . 2024-06-30

MORE AT Google

It's marked low for the accessibility of it's toilets which are not level entry. The stairs were very difficult for my visually impaired friend to navigate. Our seating space by the window was very pleasant and the view of the river was an added bonus. NB there are steps up to the entrance too. I didn't take any pictures whilst helping my friend exit. Staff were very helpful though directing us to a local Indian restaurant when we said we wanted to eat something different.

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Suzanne Iwai . 2024-06-30

MORE AT Google

The best chips !! Great location.

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Cemile Eccleston . 2024-06-30

MORE AT Google

Beautiful pub in beautiful Richmond love this place come summer or winter White cross is a gem in Richmond

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Dj Ravermonkey . 2024-06-27

MORE AT Google

Best buzzing vibe in Richmond! Great food with a casual atmosphere. Loved it!

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Annzel Jacobs . 2024-06-27

MORE AT Google

Must visit pub the tide was out luckily! Perfect view of Thames if you sit on high stools facing river. Had a nice Guiness and cold Whispering Angel (splurge at £15!). Tasty steak and blue cheese ciabatta and chicken, bacon and avo sandwiches. Quaint lovely and very nice. My only gripe is the music which was very loud.

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Fiona *Virtually* . 2024-06-27

MORE AT Google

Great spot on a sunny day. Lovely young people serving us. Sunday Lunch was delicious and nice wine too. Service was quick despite the pub being mobbed on the first hot weekend of the summer! Highly recommend but make sure you book in advance.

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Escape798797 . 2024-06-24

MORE AT TripAdvisor

It was really outrageous. We went there with several people to watch the Germany game. We asked specifically and were assured that the game would be broadcast. We then ordered drinks and food and then the game changed again. So it went back and forth. When we asked we were just told to leave and try another pub. We definitely won't come again!!!

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Leonie . 2024-06-23

MORE AT Google

Complete desaster regarding the euro games. Matches on the screen where switched constantly, and Germany match was not shown, despite the information we got from the staff and the website!

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Fabi . 2024-06-23

MORE AT Google

Could have more beer on tap, lacking good IPA's but excellent selection of lagers

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Mark McAinsh . 2024-06-22

MORE AT Google

Wonderful river pub with fantastic food and service! The staff were so attentive and kind, the food was terrific and speedy and we thoroughly enjoyed the river views and a less hectic environment than the downstairs where it was much buzzier what with it being a sunny day. We will definitely be back!

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Elli Papadaki . 2024-06-22

MORE AT Google

Nice place to be on a sunny day 👌

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David Ball . 2024-06-20

MORE AT Google

Cute pub located on the banks of the Thames. The lunch sandwiches were tasty however way too much bread and not enough filling. For London standards, the pub is expensive for what it is (paying for the surrounds).

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samson JACKS . 2024-06-19

MORE AT Google

Fabulous friendly casual atmosphere. Staff very attentive & Friendly. Food good, however, Gravy with Roadt please xxx

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Karen M . 2024-06-17

MORE AT TripAdvisor

Great place staff always trying to serve you best good place

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William Cumming . 2024-06-16

MORE AT Google

Would make a strong case for the best pub in London for sunset. Amazing setting with heaps of outdoor space to have a few sun downers. Really nice vibe with the Thames right there, boats floating by, people sitting on the grass and the village in the background. 100% a must do

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Michael Perree . 2024-06-13

MORE AT Google

Good food and service! A friend recommended this to us when we visited Richmond (Ted Lasso fans) on our London trip. Loved the location on the river. We went for the Sunday roast and enjoyed the selections (just the beef was a bit chewy). The pints were refreshing and the service excellent. We sat upstairs where you can also go out on the little balcony if you wish. Charming place. Steps were a challenge as my husband is blind, but we managed with some kind assistance. The oysters looked amazing as well. We’ll try them next time!

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Dante81 . 2024-06-12

MORE AT TripAdvisor

Our table of 4 went specifically for the Sunday roast. They didn’t have any so we were down to half a menu - what we did have was mediocre at best. The soft shell crab burger was nothing of the sort. It was more like whiting in greasy batter. On leaving I had the misfortune to visit the gents. I’ve seen cleaner toilets at Glastonbury. They were shockingly bad. Save yourselves - don’t go. EVER!

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Jonathan G . 2024-06-10

MORE AT TripAdvisor

Great spot in Richmond with awesome view of the Thames River...great vibe, nice people, a must visit

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Alrick Sangster . 2024-06-08

MORE AT Google

Fantastic food and service in a lovely setting. We’ll be back.

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Jeannie Taylor . 2024-06-07

MORE AT Google

Amazing place to go out or to go and have a few quiet few.

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Lee Martin . 2024-06-04

MORE AT Google

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