White Cross in Richmond upon Thames

Fantastic pub with a great atmosphere overlooking the river

Lovely pub by the river, Sunday roast was delicious. Service was great.

Was quite disappointed with our experience today we had been looking forward to it after reading the reviews. My husbands soup was sent back as cold and even when it came back it was not stirred through as was still cold in middle. Had scallops there were lovely but overpriced for 2 of them. Roasts looked fab with a huge Yorkshire but expected more than 1 slice of meat for that price. Cauliflower cheese could not taste the cheese. One of the party had a plant burger this was not great quality. Service was mediocre so overall a disappointing first visit. Will not return. Spent 43 a head and only had a soft drink and some of the party did not even have a starter so did not feel value for money either.

Excellent location on the edge of the Thames. Very busy with rugby fans watching on the outside screen.

It is a real shame that the fish and chips was not up to scratch. To get to the fish you had to hack through the hardened batter, apparantly they have had a recent batter change - my suggestion is just don't cook it so long. Fish was translucent and watery. Fish pie special was brilliant!

Lovely friendly, welcoming pub on the bank of the Thames. Friendly bar staff with a cosy atmosphere.

Overpriced tourist trap. Used to be much better elsewhere in Richmond but these options have now turned south.

Lovely pub and in particular the staff were great, especially the superbly efficient and friendly woman in the cowboy boots! Also enjoyed the element of peril about whether the minor river flooding would abate before we went outside again!

Definitely worth a visit. Still the same as it was 20 years ago. Rustic, friendly locals, good beer, amazing food and great view of the Thames. Staff are really friendly and service is quick.

Don't remember much about this place other than it was a decent place to have a drinks break after walking from Twickenham. Lovely place

Food was awesome, staff were courteous and professional and the location is excellent

The best roast dinner you can get in a pub/restaurant. Food is delicious - I always get the roast pork but have also tried both the chicken and the beef and they are equally as tasty. Whenever my parents visit they always insist we go here on a Sunday for their roast dinner. The atmosphere is really nice and relaxed, the view of the river is great and the servers are super friendly and attentive. They are also dog friendly which is a bonus (pictured is my dog in the upstairs restaurant from a previous visit). The only thing is for the restaurant upstairs you do have to book in advance by at least a week as they do get completely booked out for Sunday roasts but that only speaks to the quality of the place!

Been going here for over 35 years. A prime spot on the river and great spot to chill out. Great selection of drinks and also do food. Not many better places to relax in the summer.

Great Guinness and a chicken roast served by a very competent lady called Yara. No idea if it is spelled correctly, hope she forgives me if not. Thanks for an awesome afternoon. Will definitely be back thanks to Yara’s input.

Great food in the bar area, fish pie (special) was excellent. I had the chicken pie really food!

Nice food in pleasant pub overlooking the river

Pros: Lovely views of the Thames. Decent priced drinks. Immaculate loos (a rarity in London!) Cons: Food was really disappointing. I had the squash risotto. It was undercooked, bland and overpriced. Really a let down considering this pub was recommended by Conde Nast. Staff wasn’t unfriendly per se but definitely not welcoming and didn’t seemed like they wanted to be there. They generally seemed apathetic.

Nice pub but really disappointed that the baby changing was in the women’s toilet. My husband couldn’t change our baby. Super disappointing for a modern seeming pub in 2024.

Always come here pre Twickenham, the atmosphere is great!

The place where it is located is beautiful. Good food, but not the beer. Excessively expensive. I update my review because I have a question to ask: why, among the many draft beers available in the restaurant, is only one type served at the restaurant?

Cracking pub on the river in Richmond. Always a great atmosphere. And always lots of friendly staff serving behind the tiny bar.

I just love this pub...simple as that

The hot chocolate is delicious!!

a wonderful place with good beer

This place had a lovely vibe and we a had a blonde american lady serving us who was extremely helpful when dealing with us as a group of 8. The main courses are extemeley expensive, and in my opinion not worth as much as they are. I had a veggie pie which was delicious but not worth more than the £20+ I paid. My brownie was literally raw; I like that so can't complain, but worth noting if you are worried about raw eggs or anything.

Great pub with an awesome location, right next to the river. We spent NYE here and the atmosphere was great, the only downside is that it was a bit drafty and cold, but the local people seemed ok with it. :)

Excellent pub on the river Thames, beautiful interior with open coal fire and plenty of seating. Separate dining area upstairs with long tables for large groups. If the Thames tide is high enough you can get marooned for a few hours and surrounded by water that runs up to the aptly named Water Lane. Great team running the pub, excellent service, excellent food...go there, it's ... excellent!!!

Reserved the upstairs area out for a party and had a great time! Food went down a treat & the service was faultless (thanks Sandy)! Great bunch of staff & lovely vibe, thank you xo

Great pub with two open fires, nice atmosphere, great outside sitting area

The roast was average. The experience was tainted by the app which took us 10 minutes to download, navigate and place our food and drink orders on. I honestly don't understand why places are persisting with technology that makes things harder! It's mindboggling.

Lovely stuff, everybody willing to help and go the extra mile. It was raining and the river was flooding but there everybody was beautiful and just a wonderful nice atmosphere sit down. OK I didn’t eat the dinner. I had a bag of crisp with some nuts but it was still really good in the atmosphere was nice and the beer was clean.

Food ok but well overpriced and not very generous portion size ..Barman was good

Very lucky & grateful to get a table on a Sunday but disappointed with the quality of the roast dinner. Awful gravy

Smashing boozer. Food looks delicious

£25 for two bloody marys! Robbery. The old ship around the corner is less cramped and is literally half the price for cocktails.

The food was excellent, a busy day as lots of people having food before the rugby match at Twickenham, so only gave 4 stars for service, as staff were very busy, but very polite!

Great beer and service. Such a lovely team in an historic pub. Superb setting

A very busy pub right on the river. We all had a toastie and some soup which was a perfect meal. The staff were friendly and efficient.

For us as tourists the perfect place, place by the fireplace, Guinness on tap, fish and chips, pies and another group of guests who played shanty-like music. What more could you want. Top friendly service, top atmosphere.

Had a lovely late lunch before heading to Kew. Staff was incredibly friendly, food was delicious, and the atmosphere is cozy with a quaint view of the river.

All you would expect from atmospheric Victorian pub at the waterside. Overlooking Thames. Pretty walk from the door ... Amazing sight of herons and swans on the river.

A great place to eat a portion of fries with a local IPA beer. There is a nice view of the Thames with outdoor heating. Place to recommend

Christmas menu Disappointing. No atmosphere, no Christmas music and the food was mediocre at best. Frozen elements of the meal (roast veg) were inedible. £45 each and the cauliflower soup was best bit. What a shame!

Fabulous pint of Youngs Winter Warmer! Hurry while they still have it🍻

One of the best pubs I’ve ever been to Other then the impeccable service and hospitality from all staff members the food and drinks are top quality Thoroughly enjoyed my time here and definitely will be back!!!

I recommended the white cross it’s a solid Sunday roast. Shout out to the staff. Pumping Sunday lunch and everyone had a smile on their face and it added to the experience. Roasts were yummy. I had pork and it was juicy and full of flavour same with the beef. My Yorkshire was over cooked, gravy could be thicker too but over all very good. My brownie was so nice super naughty with rich chocolate flavour. Apple crumble was a miss for our table wrong texture. I will totally go back

Busy pub on the river. The pub garden can flood when there is a high tide, so make sure to head indoors or keep your feet up!

Overpriced paid 53£ for 1 starter, 1 sandwich, side chips, 1 main and 3 drinks (1 sparkling water, 1 half pint of guiness, 1 apple juice). Wasn't given a receipt, was left with glasses and bottles at the till and no help to bring to the table outside. Also a main included gravy and onion rings which I only noticed when leaving, that I didn't receive these on the table. Never again. Average food, poor table service and very overpriced. Good location and beautiful views though To your answer: I had staff helping me with drinks before, using a tray, when these are for a meal - with glasses, bottles and pints. Currently, Nov. 2023 - your official website and your official Google menu - mention : Mains - "Cumberland sausage and mash onion rings, gravy (1242 Kcal) £16.00 " - onion rings and gravy never arrived to the table Overpriced still, better options in the area Thank you

What a fab evening. Our previous experience locally tonight was only ok compared to how much fun we had at the White Cross. Big up the White Cross and thank you personally for a fun evening.

best location for a drink after the walk in the park. Located on the banks of the Thames The atmosphere is great for all ages.

Love this pub the view of the river is awesome and always feels good

Delicious food, excellent drinks and absolutely outstanding staff! We had a superb lunch!

A decent looking pub by the river but closed at 11pm on a Saturday night, so unreasonable and annoying

Large portions of Sunday stew, tasty and filling. There is an ordering app. But it is better to book tables in advance. There are many visitors on Sunday.

Went in briefly to grab something to eat and a drink. Place was busy and service difficult to get. There was a strange smell so we decided not to eat and left. Disappointing as it is normally a great pub.

Such an amazing pub!!! Came here with my friends for my birthday, such lovely views and kind staff! Very accommodating and dog friendly!

The food is great and the location is wonderful. On Sunday they run out of roasts before 3pm.

We booked for a Sunday roast dinner at 15:15 and unfortunately they had ran out of roasts which is surprising. Food was nice and service was good, however they did forget our starters. Overall not bad but not amazing.

Friendly service and good portion sizes. Good selection of beer and ales. The fish finger sandwich, in particular, was massive.

Good for either boozing or a decent lunch. Riverside views.

I'm a Winter Warmer breakfast regular and a frequent visitor which tells you something about my views of the White Cross. The quality food, friendly staff, traditional pub ambience, Youngs real ale all blend into one seamless joyful experience.

Great annual event breakfasting with friends (superb full English) & Youngs Winter Warmer ale. Efficient online booking & confirmation. Friendly & attentive staff. Swift table service with the On Tap app. Highlights were the Shire horses & the River Thames coming up to the front steps. All in all a great experience.

Wonderful food and atmosphere marred slightly by the front of house having an attitude problem. Worth a visit, if you can get past the frown and eye rolls.

You have to experience sitting in the beer garden when the tide comes in and the outside area floods!

Great food, great atmosphere, poor service.

Great pub, in lovely location with friendly and helpful staff.

Met up with a mate for an afternoon in Richmond. Neither of us live close to the River Thames, so we strolled along from Richmond Station to the riverside and chose The White Cross, so we could sit outside and watch the level of the Thames subside. We had a pint of standard Youngs bitter, each, and appreciated the heft of the dedicated straight glasses. We were off elsewhere to eat, so cannot comment on the food. We need to return to try the Youngs Winter Warmer.

Lovely place to spend time with my dog 🐕

Went for a walk Ham/Richmond/Ham, great place to have lunch.....we all had sandwiches but I noticed we all left the crust....thick bread means thick crust and it was too much....

Advised to book if you can! It’s very busy, specially on weekends but it’s definitely worth it. Usually they have walk in table on the ground and outside area (: Great food! Typical pub’s menu, we went there for a Sunday Roast and, as you can see from pictures, it was good as the looking! 😍 Not many options for desserts though. Great selection of beers (;

it didn’t get 5 stars because it does not have kids menu or kids portion

Had an amazing time by the riverside at the white cross! Me and my family went for lunch yesterday and I have to say the food was superb! Service was excellent as well. Our waitress, “Yara”, was just brilliant and really made the whole experience great! P.S. Fish and chips is huge!

Amazing pub really enjoyed the atmosphere. Great choices on tap and the food was excellent. The staff are amazing and provide splendid customer service. Would recommend to anyone and everyone. Definitely will be back at The White Cross

Probably one of the most expensive beers I have ever had. Nice location though. Can’t beat a beer & Richmond on the sundown of a warm summer/autumn evening

Perfect for a sunny Sunday session with lunch.

Great location on the river, food pricey and small portions.

Great location and fantastic Sunday roast

Food incredible and staff even better. You need to visit when in Richmond. New pies on the menu were a pleasant surprise and an endless selection of drinks as usual. So many aspects to this pub that will give you whatever vibe you’re looking for on an afternoon out. Can’t fault. Just the best local.

Great overall, but for the very loud children.

Staff and ambiance great. Starters are really bad. Don’t try their beers. Warm and bad taste 🤷🏻‍♂️

Nice place to have a drink on the patio by the Thames.

Dreadful food. Would not got back. Crab salad tasted like tinned crab and had some weird cream all over it. Burger was so over cooked my jaw hurt trying to chew it. Bacon was dripping with fat and didn’t taste like bacon. How bacon can be done to not taste good, I don’t know?! Missing items from our plates. When we enquirer the waiter came back saying “they’ve run out.” Fish was dripping in oil. Could only eat half of it. Both of us felt nauseous and had stomach pains for the rest of the night. Was given half a pour of wine, but charged for a full glass. Waitress was very surly. Waiter was really personable. Would be a nice place for a drink on. Sunny day. But wouldn’t touch the food. Stomach still hurts 12hrs later.

Good service, attentive staff, and superb riverview terrace not to miss in warm days and nights.

Despite a forgotten order management dealt with it at a level you cannot fault.

Love this spot. Worth making the trip from East London for. Fish n chips were bang on. Friendly staff, and a great river / people watching perch to pass the hours by.

I’ve been avoiding writing this review as I really don’t like to write negative reviews, but overall the White Cross was really disappointing. To be fair we did go on a busy Saturday and some of the problems were outside the control of the team. Starting with the service, I’d booked so I made sure they knew we were there when arrived (you have to leave a credit card and face a 30 quid no show penalty to book - which is kinda ok). After checking out names we were told to sit anywhere that was free. We did and were given menus by another staff member before someone one came by and told us off for sitting in the wrong seats. The rest of the service was friendly but slow with us having to remind staff to bring drinks we’d ordered etc. Food wise: my bangers and mash were great with Cumberland sausages and homemade onion rings, the pasta dish was small and kinda bland, and the the Caesar salad small and with really chewy inedible chicken. There wasn’t a quality check so by the time the staff came we’d eaten what we could (I was happy the others not). Atmosphere - we sat upstairs in the restaurant and it was the longest restaurant I’ve ever been in in my life. In no way was this the fault of the staff (who I’m sure where struggling to hear too). There was one large table shouting at across to each other and one table near us shouting over the large table. The large loud table left as we decided that we were still very hungry and would have desserts (happy that we could talk and no longer have to lip read). And then another loudish table took their place - we gave up on deserts. Maybe we were just unlucky based on the other reviews. Overall the White Cross on a Saturday was easily the worst dining experience we’ve each had for a very long time. Was it all the fault of the establishment and staff (and personally I liked my food)? No, the noisy and slightly drunk shouting customers made it extra unpleasant. Generally the food and service were below par so I can’t recommend it from any angle and would seriously avoid eating there on a Saturday.

Always a nice bar on thr River, great staff and amazing views

This pub is great for river drinks - but the food is only "ok" with the service (inside the dining room) average to poor. We had Sunday lunch in the Dining Room; while the pork belly was good, the kitchen forgot to bring out the "proper gravy" for the roasts (rather essential) and the waitresses never bought the condiments after we asked for mustard. Silly but frustrating. The crab and shrimp brioche is revolting, - hardly any substance, just sauce and so much chilli it's ruined. The roll itself was tough almost stale. Chips were fine. Aperol Spritz on the terrace were delicious!

Friendly and efficient staff, the food was good, and we had a lovely table upstairs next to the balconies overlooking the river.

Skip the Sunday Roast. 21 £ and barely edible. Drinks were good and view of the river is incredible, just very dissatisfied with the food.

Excellent chicken and ham pie, and the apple crumble is to die for. Service is super friendly and they welcome dogs. Call me a regular!! Come for the high tide, it envelopes the pub and you can be "trapped" until the water recedes. They're well-stocked with beer and food so it's a good place to get legit stuck for maybe 90 minutes.

Noisy music and garden onto river and extortionate drinks..8.55 fir single v and t.what? Or am.i out of date. The guy said all his glasses for gin stolen..I guess people thought they had also bought the glass for that price

Good pub, had really good experience here in the past but the day we were there the drains were seriously leaking all over the outside area, very smelly and ikky sewage water everywhere?? - nothing being done or any signs warning customers - quite disgusting. Great fish and chips with mushy peas though! 😲

One of the best pubs along the Thames. Great food. Service is always good. Highly recommend.

Most festive pub in Richmond...great atmosphere, great food in a prime position, never disappoints!

Visited on a busy bank holiday Sunday, brilliant atmosphere and super friendly service. We had a vegan burger which was ok (chips very good) and a regular burger which was fantastic. We brought our little dog and the garden was perfect for her. A really fab pub lunch.

A bar with enough bar staff to serve everyone.

Great pub! I would absolutely recommend booking way in advance as it can get really busy - we went on a match day before the rugby and it was packed. Food was really good - I had the special which was chicken schnitzel with chips, the chips were perfect, crispy without being greasy and too oily and the chicken was wonderful. Service was good, polite friendly and helpful though I would say might be a great idea to have some kind of “uniform” so to speak, as there were a few staff who if they hadn’t cleared the table or brought drinks I would have just assumed they were patrons of the bar! Great views of the Thames too, so would definitely come again for lunch or dinner here. Price was fine for the area, ended up being around 170 quid for 4 people all having multiple drinks and food.

I love this pub, there is always a great vibe, great service

Great outdoor area, right by the river. Dog friendly. On busy days they operate an extra bar outside and put cushions along the wall for overspill. Would recommend!