GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.6

Based on 3.424 opinions finded in 3 websites

site_photo4

Nº 628 in 810 in Richmond upon Thames

Nº 86 of 114 British in Richmond upon Thames

CUSTOMERS TALK ABOUT DISHES WITH..cookedpotatoesroundpayoldribsfishchickencheesebeautifulmustpieladyroastssaladroastpork

comment_iconOpinions

We had a great time here. Came in for beers and then the high tide during a new moon got us! Water blocked the exits and we had a choice of using the pubs wellies or having another round. Most people chose the latter and we all had a great time until the water receded. Those who had to leave were ably assisted by pub staff. Apparently this happens only once a month. (Not to worry if you had to leave the water rose very slowly.) Great time and we look forward to returning!

site_logo

Richard Peterson . 2025-01-29

MORE AT Google

Great place right on the Thames and very good food (including the Sunday Roast). Take wellies in the summer!

site_logo

Kay Felix . 2025-01-27

MORE AT Google

The White Cross rocks! The beer is sweet, the burgers are succulent and the staff are super friendly #regularhaunt

site_logo

Patrick Williams . 2025-01-24

MORE AT Google

Very British pub on the banks of the river, very authentic, with a fireplace and cheerful windows overlooking the Thames, a charming place.

site_logo

Blanca Ros . 2025-01-20

MORE AT Google

No1 Premier location pub for Richmond

site_logo

Zarathustra N . 2025-01-15

MORE AT Google

This place is worth a visit even at low tide. Set in a beautiful area with lovely staff and delicious food.

site_logo

turoa mohi . 2025-01-08

MORE AT Google

Sadly mega busy on a Saturday (predictable) so we couldn't find a seat. But, it looked awesome! 🤣

site_logo

Martin Bryant . 2025-01-06

MORE AT Google

Visited a few months ago spoiled by loud TV in the garden like a sports bar. Revisited this weekend. No TV, and lovely fish and chips, a real cosy coal fire and lovely atmosphere, like a decent pub. Hopefully they will keep the TV off. Redeemed.

site_logo

B P . 2025-01-05

MORE AT Google

Amazing Fish&Chips - possibly the best I've ever had. So crispy and delicious. The staff were super helpful and friendly, able to accommodate us without a reservation. The pub didn't flood while we were there but very cool place to go regardless.

site_logo

Melanie Cropp . 2025-01-04

MORE AT Google

The mulled wine was excellent. The food was overcooked. Pity about the loud music

site_logo

Lizzie Vee . 2025-01-04

MORE AT Google

My family and I stopped for a couple of Boxing Day drinks and a game or two of cards before we went off to Brindisa for dinner. We were fortunate enough to grab a table between the window and the (very unusual) real fire. It was a perfect hour or two in a perfect day.

site_logo

Mike B . 2025-01-02

MORE AT TripAdvisor

We believe the beef roast we had yesterday was one of the best we have ever had. Ordered this with a side of Pigs in Blankets and Cauliflower Cheese. Downstairs the pub was cozy and the staff were attentive and friendly. Would love to return soon. Thank you

site_logo

Thomas France . 2024-12-30

MORE AT Google

A must-visit spot in Richmond! We dropped by for lunch and a few pints, and it was fantastic. The pub is spacious, with plenty of seating options, including a lovely outdoor area. I tried the fish and chips, and it was incredible—fresh, perfectly seasoned, and not greasy at all. Highly recommend stopping by!

site_logo

Alana . 2024-12-29

MORE AT Google

🎼 🎶🎄Simply had a wonderful Christmastime🎄 🎼🎶 on Christmas Eve at the White Cross. Food was yummy and felt very festive. Staff were very kind, attentive and fun! Great start to the Christmas festivities. See you in 2025!

site_logo

Ellie sheehan . 2024-12-25

MORE AT Google

We held our company Christmas lunch for 30 people in the private room. The food, drinks, service and ambience were all excellent and felt it was very good value.

site_logo

Kirsty B . 2024-12-23

MORE AT TripAdvisor

Great food and service, especially given we were a large group

site_logo

Liam Richardson . 2024-12-22

MORE AT Google

Great singalong night. Food and service was fantastic.

site_logo

John Seal . 2024-12-18

MORE AT Google

One of the most beautifully decorated pubs I’ve been too , beautiful bar and decorations and reasonably priced drinks for the location , I’ll be back

site_logo

Riley Burchell . 2024-12-17

MORE AT Google

Plus you get an enforced lockin due to the tide. Fully recommend

site_logo

Kevin Snapes . 2024-12-17

MORE AT Google

I organised a work's Christmas Lunch at the White Cross last week. Everyone really enjoyed the venue, the atmosphere,the food and the drinks. The staff were friendly and attentive. It was the perfect place for a leisurely and merry lunch.

site_logo

Iain Knight . 2024-12-16

MORE AT Google

One of my favourite pubs in London. Lovely inside, lovely outside great all year round. Fantastic staff, fantastic beers, just watch the tide but it's a great excuse to stay if it comes in 😉

site_logo

adam Long . 2024-12-13

MORE AT Google

Food was amazing really well presented. Holly’s service was amazing, such great energy, attentive and smiley!

site_logo

Sophie Gidman . 2024-12-12

MORE AT Google

Good food, great atmosphere and good selection of draft beers and cider. Ate here prior to Kew Gardens visit and thoroughly enjoyed it. Only niggle was in asking for a plain cheese burger it came with caramelised onions! They were scraped off and we continued. Nice place to go if in the area

site_logo

David Stevenson . 2024-12-10

MORE AT Google

Lovely old pub. Very festive and buzzy. Great service. Speedy and friendly. We ordered 5 roasts. The pork was delicious. The beef was tasty but a bit grisly. The chicken was delicious but a bit dry. Overall a pleasant dining experience. Would visit again but would book earlier in the day hoping the chicken might not be on the dry side.

site_logo

Sandra Brooke . 2024-12-02

MORE AT Google

Large Riverside pub, outdoor seating area, good selection of beers

site_logo

Colin Brown . 2024-12-01

MORE AT Google

A lovely riverside pub. I had a chicken club sandwich with fries for lunch. Really tasty! Nice convivial atmosphere. Friendly staff and, for the men, good clean toilets. I imagine that the ladies' facilities would be of a similar standard. It was a crisp autumn day on which I visited, and it was quite busy, so I imagine that in the summer this pub is 'mobbed'.

site_logo

Nigel Grant . 2024-11-28

MORE AT Google

This was such a beautiful pub! Cozy and overlooked the river. The food was quite nice and service was also great! Definitely recommend if you're in Richmond.

site_logo

Ashleigh Ficinus . 2024-11-26

MORE AT Google

We went to watch the rugby and although they show it in the restaurant, it lacks the vibe of downstairs in the pub area. The food was delicious (marmalade glazed gammon knuckle was the highlight) and I cannot fault the service. Attentive staff and overall a lovely meal.

site_logo

Rebecca Weineck . 2024-11-24

MORE AT Google

Just been back to the White Cross. Had a delicious lunch. Thanks

site_logo

Tony Drawbridge . 2024-11-21

MORE AT Google

Always come here pre Twickenham, the atmosphere is great!

site_logo

Sarah Bone . 2024-11-17

MORE AT Google

Las mareas primaverales no nos impidieron almorzar de maravilla antes de ir a Twickenham para el partido de Sudáfrica. Mientras perdimos el rugby, nuestra primera visita a la Cruz Blanca fue una victoria.

site_logo

Andrew G . 2024-11-17

MORE AT TripAdvisor

So very busy at the White cross on Saturday 9th because of a rugby union game but as usual impeccable service, fabulous food, wonderful choice of beers and wine Brilliant location If you haven’t been there it’s definitely worth a visit

site_logo

Scott Weston . 2024-11-10

MORE AT Google

He estado yendo a The White Cross por más de 30 años y constantemente ofrece una de las mejores experiencias de pub. Personal bien entrenado, servicial, buena cerveza y comida que está bien preparada pero no demasiado elaborada. Mi ir - al pub junto al río para una bebida de invierno acogedora o un lleno en el día de verano (está lleno en días cálidos, pero eso no afecta mucho al servicio). Si no puedes lidiar con las multitudes, ve a comer a mitad de semana, pero las grandes noches de verano también son muy divertidas.

site_logo

Mark S . 2024-11-08

MORE AT TripAdvisor

Good pub grub and good, smiling service. Right by the river. Parking not too far away.

site_logo

Kaptain Guzzy . 2024-11-08

MORE AT Google

As a Saffa this place is great. Pricing not too London and vibe is great. The pub also floods twice a year which is a vibe. Service staff is also nice. Didn’t have food, so can’t comment on that. But pricing looks good.

site_logo

HP Duvenhage . 2024-11-07

MORE AT Google

Delicious roast dinner! Very friendly service. Lovely!

site_logo

Stuart Laurence . 2024-11-04

MORE AT Google

The White cross is an old staple of Richmond and has a prime spot by the Thames. The service there can be a bit hit and miss and the prices are pretty eye watering but I guess that is everywhere now. It’s a nice old boozer with lots of character. I can get very busy especially in the summer. Would recommend if you like a pub by the river.

site_logo

Robert Lee . 2024-11-04

MORE AT Google

Great riverside pub.. I’ve known it for over 50 years.. it’s become a bit of a tourist haven these days.. Beer still good and welcome back Winter Warmer..

site_logo

Paul McDonnell . 2024-11-04

MORE AT Google

Reservó una mesa, ya que a menudo está ocupado y el rugby fue brong mostrado. Maravilloso ambiente con hermosas vistas del Támesis y el puente de Richmond. Muy buena comida y el mejor personal del bar - siempre amable y acogedor!

site_logo

James N . 2024-11-04

MORE AT TripAdvisor

Another below average, carbon copy Young’s pub. They are a rash on our city, perhaps that’s unfair on rashes - at least there’s a bit of variety from one to another!

site_logo

Tony R . 2024-11-03

MORE AT Google

The White Cross Pub is a charming riverside establishment, offering a delightful selection of local ales and hearty pub fare. Its welcoming atmosphere, complete with cozy interiors and scenic views, makes it a perfect spot for gatherings. Friendly staff and a lively ambiance ensure a memorable experience for all visitors.

site_logo

FelicityJ A . 2024-10-31

MORE AT TripAdvisor

Overall a good roast, however, we booked a table for 3pm and they had run out of everything but the roast beef. Understandably a very popular pub and Sunday lunch location, but it was frustrating that people could get a table in the beer garden without booking and order a roast, leaving those who have booked a table in the dining room with less choice. We also tried to ring and message on Instagram to check if this time would be too late for the roast and no one answered. This, along with the unseasoned, watery cauliflower cheese for £6 means we are unlikely to recommend this for Sunday Lunch, but as a nice waterfront, sunny beer garden vibe, we would come back.

site_logo

Megan Jones . 2024-10-28

MORE AT Google

The location is the best! If you are lucky to enjoy the pub on a sunny day, the experience will be even better. I love Richmond! 🤍

site_logo

Juliana Rocha . 2024-10-27

MORE AT Google

Great Sunday roast, scenic near the water, good list on tap. First come seating. Good outdoor area.

site_logo

Shelly . 2024-10-27

MORE AT Google

Fantastic winter warmer breakfast

site_logo

Tim Barker . 2024-10-26

MORE AT Google

Amazing pub on the river! Excellent food and a great team to match. Winter Warmer breakfast is legendary! Incredibly well run business, proper pub done to the absolute top standard! Well done all!

site_logo

Connal Donovan . 2024-10-26

MORE AT Google

The White Cross Winter Warmer Breakfast - Just do it! Has to be one of the best events of the year! The food is perfect (as always at the White Cross) and the new season's Winter Warmer a joy - even at 8am. The drays and the Morris Dancers are the icing on the cake (or the beans on the black pudding?) See you for breakfast next year (and many times in between hopefully).

site_logo

Edmund White . 2024-10-26

MORE AT Google

I'm happy to say that I've been to many Winter Warmer Breakfasts over the years, but this one was definitely one of the best! A really well run event, from the very lovely staff, beautiful Full English breakfast, entertainment, and let's not forget the beer, which was in perfect condition. We all had a great fun day, and this is a fantastic start to the season, in one of West London's best pubs......thank you.

site_logo

Hac911 . 2024-10-26

MORE AT TripAdvisor

Great pub was lucky enough to arrive at high tide to experience the beer garden being flooded. Would highly recommend

site_logo

callum moran . 2024-10-20

MORE AT Google

Fish and chips not to write home about, steak not that great either

site_logo

jaye o'boye . 2024-10-18

MORE AT Google

Terrible service - was rung 40minutes before my 16.30 Sunday roast booking to be told that they had run out of all Sunday roasts!! Very disappointed as was the whole reason we had booked.

site_logo

Becky D . 2024-10-14

MORE AT TripAdvisor

Love the location the staff we made reservations by phone and glad we did as it was packed all the food and service were excellent

site_logo

Mary . 2024-10-14

MORE AT Google

Popular pub, especially when the sun is out. Plenty of official and unofficial (on pavement) seating outside!

site_logo

Andy Ioannou . 2024-10-08

MORE AT Google

Gorgeous pub! Especially on a summer day. Lovely to overlook the river whilst sitting outside.

site_logo

Emma Wurfel . 2024-10-04

MORE AT Google

Drinks were good, but the dinner menu was expensive. So we just had a drink.

site_logo

Cory DeSoto . 2024-10-04

MORE AT Google

Great beer and service. Such a lovely team in an historic pub. Superb setting

site_logo

Paul Davies . 2024-10-04

MORE AT Google

A great spot by the river it was extremely busy because the sun was out. It's a real sun trap!!

site_logo

Alan Robertshaw . 2024-10-01

MORE AT Google

Great pub full of memories. Remember the tide times!

site_logo

Lorenzo Ali . 2024-10-01

MORE AT Google

Great location for lunch. Staff were excellent.

site_logo

Geoffrey McGrory . 2024-09-30

MORE AT Google

Great place for drinks; food and views of the River Thames

site_logo

Alexander Ridgers . 2024-09-30

MORE AT Google

Old and dry scallops. Horrible olives.

site_logo

Gabriela Demos . 2024-09-27

MORE AT Google

Could be nice but having a laugh with the prices. £34 for a few bits of bread and hummus. Crudités for 2-4 people consisted of 2 sticks of carrot and 2 sticks of cucumber. Would have been expensive at half the price! 1 roast, 1 ‘platter’ and 2 beers was just under £90!! Obscene.

site_logo

Chris Furneaux . 2024-09-22

MORE AT Google

A fantastic place to spend a date besides the Thames. Well worth the price of the beer!

site_logo

Phil Casey . 2024-09-22

MORE AT Google

Awesome place with friendly staff, right on the river front 👍

site_logo

Nick Short . 2024-09-22

MORE AT Google

Terrible customer service all the staff got attitude there, they all acted miserable, won’t recommend for food!

site_logo

Sam Ker . 2024-09-22

MORE AT Google

Fantastic, kind and accommodating staff, amazing views of the Thames, and great food beer and wine . Thanks we had a Lovely birthday with friends.

site_logo

Amin Sadeghy . 2024-09-22

MORE AT Google

Super cozy, good service, great location...well unless high water levels in the Thames...but then you just take of your shoes.

site_logo

Erik Thomasson . 2024-09-19

MORE AT Google

River bank pub with great service especially using table codes. Good selection of beers. Popular, so seating limited.

site_logo

Simon Harper . 2024-09-13

MORE AT Google

Great pub by the river (Thames) with a cool mixed crowd, friendly staff and great vibe. Yummy food too

site_logo

Debbie Oakes . 2024-09-13

MORE AT Google

So nice we went twice! As if the idyllic riverside setting wasn't enough, the fish and chips knocked it out of the park. Perfectly (not oily at all) crispy batter, insane chips, and flaky, tender fish. It's a must visit if you find yourself in Richmond.

site_logo

Olivia Kent . 2024-09-09

MORE AT Google

I think it's a place that you can't forget... Love it!

site_logo

Cristina Burlui . 2024-09-08

MORE AT Google

Busy place, great location, great atmosphere and friendly staff, very efficient and attentive!

site_logo

Dee Tee . 2024-09-06

MORE AT Google

This is a wonderful pub - great indoor and outdoor atmosphere and views of the Thames, and wonderful food. So why the three-star review? Purely on account of the initial service when I ordered our (two) drinks. The bar was empty and the two women behind the bar were chatting to each other and continued to do so when I attempted to attract their attention. Eventually one of them approached; no smile, no greeting; we were made to feel like we were intruders - dreadful. Apart from that, as I said, great pub!

site_logo

Paul Phillips . 2024-09-04

MORE AT Google

I'll be alone in Richmond. There is also White Swan. The two of them compete on this issue. A nice walk by the river followed by a nice malt, why not. The staff is friendly. I think you should go there just for the smiling face of the staff. A nice malt with a smiling face, why not? 😁

site_logo

mehdi büte . 2024-09-03

MORE AT Google

Nice old pub did not stay there very long, but would go back.

site_logo

Derek McGrath . 2024-09-02

MORE AT Google

Great for a drink near the river. Quick service. Great views. Didn’t eat, just had drinks. Had a great evening and lovely sunset spot.

site_logo

DelawareKelly . 2024-09-01

MORE AT TripAdvisor

Lovely pub on the river with plenty of seating inside and outside. The food was great, fresh and tasty. They have also vegan options, which is great when in group with friends. Service was fast and everyone was very professional and kind.

site_logo

Chiara Lorenzetti . 2024-08-29

MORE AT Google

It has a great location, friendly staff, and good food. It's a relaxed & friendly environment, with outside seating if the sun is out!

site_logo

jinxy43 . 2024-08-28

MORE AT TripAdvisor

Lovely spot for an afternoon drink and bite to eat. We sat on the porch upstairs and enjoyed a good dinner and beer.

site_logo

Katie Richardson . 2024-08-24

MORE AT Google

We booked this place for a reunion. When we arrived the room we were allocated was having a large very noisy party in the same room. We couldn't hear ourselves think. Our server CLEO said she would try and overcome this when we requested to be reallocated to another room. To her credit she did everything she could do to overcome the problem and eventually she delivered by getting us another table. 5 star service from CLEO and credit to the White Cross.

site_logo

James Greenhough . 2024-08-24

MORE AT Google

My sister and her husband live in Richmond and they're always talking about this pub which some days floods because of the tide. I finally had the chance to visit and it was fun, although it was not flooded, the atmosphere is just cheerful. The drinks are good, the very young staff is friendly and it was a fun experience.

site_logo

AIDA VOLIMON . 2024-08-23

MORE AT Google

What not to like. Food. Drinks. River. Flood. Lol. But overall an absolutely amazing place to rest and refresh after a busy Richmond experience 😎❤️

site_logo

Aleksandra Walczak . 2024-08-22

MORE AT Google

Quite like coming here on a warm day as we live in the next town over. It really is a staple of Richmond. Cleanliness could however be improved greatly especially the chewing gum stuck under the pub tables 🙃. Apart from that however the staff are great and the vibes are always on point!

site_logo

Sita Sharp . 2024-08-21

MORE AT Google

Beautiful bar with an amazing view to the river and nice vibes. The burger was good

site_logo

Kar . 2024-08-17

MORE AT Google

Good food (more meat dishes than fish ones) but without ambition.

site_logo

Nicoletta P. . 2024-08-17

MORE AT Google

Got a Mezze Board to share and it was a massive dissappointment because there were a couple of sad pieces of bread and sad bits of too thin veg which made it hard to actually share. Massive letdown for the price. It's almost designed to be a waste of the various hummus types because the bits supplied to eat them with aren't sufficient and nobody wants to eat hummus with a fork with nothing else. I don't like waste - waste of food and waste of money. Also if you are sharing hummous and don't have 5 fresh forks so as not to contaminate something that is being shared, you best be super intimate with whoever you are sharing with because you will certainly be sharing germs. Hope they didn’t have this on the menu during covid times.

site_logo

Hrista D. M. . 2024-08-15

MORE AT Google

No better place to enjoy a drink in London on a sunny day. I love you White Cross!

site_logo

Sierra Allen . 2024-08-14

MORE AT Google

But of a shame that you can't reserve the outside space but it's great on a summer day (inside or outside).

site_logo

Luis Ferreira . 2024-08-14

MORE AT Google

Had a drink here with friends a lovely setting by the river Thames

site_logo

Sheba Farmiloe . 2024-08-13

MORE AT Google

too hot inside and no AC (ok it’s the hottest day so far in the UK but still..) and also we ordered a caesar salad with chicken which ended up having some sort of ham in it. It’s not ok to just throw ham in there as lots of people are not comfortable eating pigs.

site_logo

Michele Rossi . 2024-08-12

MORE AT Google

If sun is out perfect place to be by the Richmod Riverside

site_logo

Ahmet Taskiran . 2024-08-10

MORE AT Google

Beautiful pub with great views wonderful surroundings great place to be and enjoy

site_logo

Karl Garrett . 2024-08-09

MORE AT Google

Went for Sunday lunch. Was very busy but seemed to have a great vibe in the downstairs bar. We were greeted quickly and politely at the bar and we were taken straight upstairs to a small room. The waitress gave us our menus. After about 10 mins she came to ask what we wanted to drink and to let us know there was no beef left. It would've been nice to be told that when we were given the menus as we'd both decided to have beef so needed to rethink. We'd ordered 2 cokes but only was delivered so we had to request the other one. When we'd ordered the meals were delivered very quickly considering how busy it was. We weren't offered any condiments at all. The food was just put down and the server left. The food was quite good, as mass catering roasts is difficult to get right. Potatoes weren't brilliant, they needed to be crispier on the outside and fluffier on the inside and weren't quite cooked enough. The pork belly was very tasty. It was certainly an ample serving. At no point did anyone come to check whether everything was ok with the food. When we'd finished we had to wait quite some time before anyone came to clear our plates. We declined desserts and asked for the bill. The waitress just put it on the table and left for about 10 mins. When she returned, we asked politely for the service charge to be taken off. She took the bill and walked away before returning with an amended bill. There was no interest whatsoever as to why we didn't want to pay the service charge. To be honest, none of the staff upstairs seemed in the slightest bit interested in the customers. How can they expect to improve, if they don't enquire as to what may or may not have gone wrong? It's a shame as this seems a lovely pub with a vibrant atmosphere and a superb outlook on the river. The only thing that let it down was the service.

site_logo

Amanda G . 2024-08-08

MORE AT TripAdvisor

Lively riverside venue! Buzzing atmosphere.

site_logo

Sarah Jenkins . 2024-08-06

MORE AT Google

Best location on Richmond Riverside with a great outdoor space overlooking the river. Always great service! 👍

site_logo

Derek Cowie . 2024-08-04

MORE AT Google

Very busy and wonderful ambience.

site_logo

Alice Wilby . 2024-08-03

MORE AT Google

Great roast. Don't normally get a roast but this was good. Only thing that could be improved was the Yorkshire puddings were tasteless my guess is they are cooked in oil. Cheap oil. As apposed to beef fat. Or not enough salt. But, everything else tasted good and the haddock I saw someone get smelt and looked so nice. Cyder battered not just plain.

site_logo

Tom . 2024-08-03

MORE AT Google

Lovely pub in a beautiful spot, but £27 for 2 pimms? 😪

site_logo

CJ . 2024-08-01

MORE AT Google

It's a wonderful place. It's even more enjoyable when the weather is nice.

site_logo

Berna Baban . 2024-07-31

MORE AT Google

Good place, which got really crowded really quick.

site_logo

Abu Siddique . 2024-07-31

MORE AT Google

Similary restaurants in London

restaurant_img
3.6

1149 Opinions

location-iconHampton Court Rd
British
outdoor_seating_181859takeaway_181859delivery_181859

The braised beef with beetroots was bland, only 3 small bites of beef, potatoes were tastless and starchy, and bland rice. Don't waste your time and appetite. Instead, go to the Mute Swan, that's the pub in front of the castle entrance

restaurant_img
3.5

1269 Opinions

location-icon373 Lonsdale Road
British
outdoor_seating_121669takeaway_121669delivery_121669

Absolutely lovely lunch by a warm fire. Food was perfect, especially the fish and chips. Service was efficient with a smile

restaurant_img
3.5

2653 Opinions

location-icon24 London Road
British
outdoor_seating_145821takeaway_145821delivery_145821

Not a bad spoons, breakfast was a bit lukewarm. I've had hotter buffet food but for 3 quid what do you expect.

restaurant_img
3.6

897 Opinions

location-iconRoyal Botanic Gardens
British
outdoor_seating_219304takeaway_219304delivery_219304

We had a very nice late breakfast here. Food and service were both excellent. We had plenty of space, maybe because it was a Tuesday morning. It was quite quiet but the atmosphere was good for us, not too noisy, but not the only ones in there!

restaurant_img
3.5

341 Opinions

location-icon81 high street., whitton
British
outdoor_seating_178279takeaway_178279delivery_178279

I visited the Costa store today with the intention of purchasing a drink, but unfortunately, my experience was not what I had hoped for. Upon entering, I encountered a staff member who appeared visibly moody and, regrettably, their demeanour came across as quite rude. This interaction left me feeling unwelcome and frankly put me off from wanting to return to this particular store for my drinks in the future. It's disappointing, as I usually enjoy my visits to Costa and have positive experiences at other locations. My visit today was certainly not up to the standard I have come to expect from Costa.