where the pancakes are in Southwark

Let me start by saying that the food is good, Once we arrived there was something to wait for, fortunately we waited a short time but in a short time the queue was created after us. And everything is very fast. You order from the QR code and you can also pay from there. Minimal contact with the staff which is fine except that at the end of brunch (having literally seen the waitress once) together with the food I am asked to give a tip mandatory… but where are we in America?? always the usual 9 and something euros which however, given that there is no real service, is ridiculous for me because then they count on the fact that even if the tip you can remove it, a normal person is ashamed to ask the waitress to remove the included tip and I also kept quiet. It seems absurd to me that this thing has totally changed my way of brunching also because rightly the food is good and therefore you also spend enough for what you actually eat - the option to remove the tip should be selectable and deselectable by yourself independently.

Good to have a place like this. It’s probs crazy busy at times here. My visit was good and the pancakes were good also. If you REALLY want pancakes, make a trip coz the place will satisfy.

Nice little brunch spot under the rails close to Borough Market. The pancakes were great and there were a lot of really delicious options to pick from. It was really tough to choose, but ended up with the Hummingbird pancakes (lemon and pineapple) and the American pancakes. Very very tasty. The green juice drink was so good, I would have had another if we weren’t going to Borough Market for more food and drink. Highly recommend!

Found this by accident but was busy and we could see why. A lovely breakfast. Recommend booking - we were lucky and turned up before a queue started

More than just pancakes! But they are dang tasty right here where the pancakes are. My server, Daisy, warmly greeted me and let me pick my table. She made sure the water carafe stayed full during the breakfast. She was so nice and had a wonderful warm smile. I ordered the Royal. It was very good. Requested the smoky bacon to be crisp and crisp it was! The eggs were piavged perfectly, and the hollandaise sauce was very smooth. Pancakes were light and fluffy. The highlight was the fresh squeezed orange juice. So fresh with the right amount of pulp! It was so good, I ordered a second one. If near, you must stop in.

A great, quiet place where you eat very well. I ordered the Bacon Royal which was very good and ultimately very filling. I would have also liked to have a sweet pancake but there is no more room, so we will have to come back for our next visit to London. Also the waitress Samira was adorable, very patient, kind and smiling. She helped us choose and pleasantly answered our questions. In catering where everything must go quickly, it still needs to be specified and quality ^^

Experiencia muy decepcionante en Where the Pancakes en London Bridge. Éramos un grupo de cuatro, pero solo había un código QR sobre la mesa, por lo que solo dos personas podían pagar a la vez. Al dividir la cuenta, el total de una persona llegó a 29 libras y el de otra a 66 libras , a pesar de que solo pedí 20 libras en alimentos pero terminé pagando 36 libras . Cuando le planteamos esto a la gerente, ella fue inútil y afirmó que nunca había sucedido antes. No había ninguna resolución ofrecida, y cuando mencionamos que la tortita de queso de cabra era más como un pudín de Yorkshire, el gerente simplemente nos dijo que 'añadiéramos más salsa.' No olvidemos los 30 minutos de espera después de los 15 minutos de espera para ordenar. La actitud implacable y el mal servicio al cliente eran realmente inaceptables. Si estás leyendo esto de Donde están las tortitas, te sugiero que te acerques porque somos cuatro, y estás a punto de recibir cuatro reseñas de una estrella".

Very disappointing experience at Where the Pancakes in London Bridge. We were a group of four, but there was only one QR code per table the table and despite everyone ordering individually they priced everything together. so only two people could pay at a time. When splitting the bill, one person's total came to £29 and another's to £22 and my partner and I to £66, despite the fact I only ordered £20 worth of food but ended up paying £36. When we raised this with the manager, she was unhelpful and claimed it had never happened before. There was no resolution offered, and when we mentioned the goat’s cheese pancake being more like a Yorkshire pudding, the manager simply told us to 'add more sauce.' The nonchalant attitude and poor customer service were really unacceptable. If you're reading this from Where the Pancakes, I'd suggest reaching out and going some way to resolve this as your manager clearly didn't have the capacity to think and offer any solutions to the problem. Overrated tourist trap!!

Nous sommes allé dans ce restaurant pour un brunch qui restera un excellent moment.Tres bien reçu.Nous avons goûté au salé et au sucré.Les pancakes sont excellents.qle meilleurs pancakes que nous n ayons jamais mangé.Des recettes originales et pleines de goût.Un sans faute avec des serveuses très agréables et à l'écoute malgré une très forte affluence.Il fait surtout penser à réserver a l avance car cette adresse est très demandée.Vous pouvez y aller sans hésiter.

Maybe the sleep deprivation talking, but I think these might be the best pancakes I’ve ever had. My Royal with bacon was well worth what I paid, served with hollandaise, asparagus, a literal sprig of tarragon, and a smile. Experience has taught me to be sceptical of ‘the combo-allergy alternative’ on a menu — dairy-free, wheat-free, egg-free, vegetarian — so I ordered with trepidation. How wrong I was. The 3-in-1 option was utterly gorgeous, nicer even than the already–delicious regular pancakes. Strongly recommended for lovers of pancakes and breakfast aficionados.

Our first time is visiting here, and overall we enjoyed the experience and will be back. The coffee was lovely and we got two items from the All Day menu; BBQ Chicken plus a fried egg Presentation 5/5 Portion size 5/5 Taste 3/5 - the coleslaw had a slight chemical taste, maybe a surface cleaner so couldn't eat that, but the pancake and brisket chicken were good. Black forest Presentation 5/5 Portion size 5/5 Taste 5/5 - this was amazing, one of the best pancakes I can remember having really fluffy and the chocolate and blackberry all went together well. Would have given this place full marks if it wasn't for the coleslaw, which assume was a one-off. We mentioned it to the staff when they were taking away the plate. Staff are friendly and the venue is slightly cosy. We reserved and booked through The Fork who had a 50% off offer on. Total bargain with the discounted price. We'll definitely drop in again if we're in the area.

Really slow servers and they were ignoring us. Not good service!

We showed up without a booking on a Saturday morning, but the food was well worth the 40 minutes wait for a table. The pear and miso pancakes were incredible, one of the best flavour combinations I’ve ever tasted. Definitely a must try.

I wasn't sure if the food would be worth the hour long wait but it convinced me and then some. I had the pulled pork pancakes and matcha latte which were both delicious.

Good atmosphere, better food would recommend if you are nearby

Really tasty! If you don’t have a reservation you might wait around half an hour and 10mins extra to tell the order. It takes an hour in total you get something to eat. They serve coffee before the waffles at least but worths to wait at all.

Food looked good but disrespectful service. If you tell a customer to wait for 10 minutes so that you can give them a place because they have no reservations, even though you have 5 empty tables, you should at least be kind enough to let them know the issue. We waited more than 30 minutes with no explanation whatsoever . Again, no reservation may be our fault, but a kind person can at least explain.

Revisión americana. Estas NO son tortitas, Esposa y yo pedimos el “Real” y el “Desayuno Inglés”. Ambos platos vienen con dos tortitas de leche con mantequilla. Las tortitas de la esposa se veían y se encargaban de tareas completamente diferentes, granuladas y realmente agrias. Ella no podía comer la suya y me preguntó si yo compartiría una de las mías. Mis tortitas de suero de mantequilla, ambos acordamos, se hicieron como si fueran de leche rancia y agria, no suero de mantequilla. Esto no es lo que saben las tortitas de mantequilla. Sin mantequilla para las tortitas de suero. Y, por el dinero, me hubiera gustado mi jarabe de arce 100% caliente. Consejo profesional, los mejores restaurantes de panqueques calientan el jarabe. No hagas más que el nombre “Americano” en tus tortitas si no puedes hacerlas como un americano. La tía Jemima y Paul Bunyan los pateaban hasta la acera.

Fresh organic food coffee also good friendly service we really enjoyed this

Reservamos una mesa con mucha antelación. Llegaron a tiempo y fueron ignorados primero pero 3 miembros diferentes del personal. Cuando finalmente nos recibieron nos dijeron que esperáramos afuera mientras nuestra mesa estaba ordenada. 20 minutos más tarde los 3 nos mostraron a una mesa diminuta para 2 empujados frente a las escaleras y el inodoro, decepcionados. Tomó otros 10 minutos pedir una copa. La comida era decepcionante, simplemente no sabía bien. No puedo entender por qué está tan ocupado definitivamente no volvería a ir.

There is a lot of choice, I opted for a savory pancake and it satisfied me quite well even though it remains a very heavy dish.

Went for my sisters birthday breakfast last week and had a lovely time! Had the Apple Pie Baby and Royal with salmon, both were delicious. Great service and admirable plate carrying from Connor! Thank you 🤩

Posto bellissimo, mangiato super bene e con tutte le possibilità di cambiare i pancakes nella versione vegana. Caffè ottimo e anche i dettagli. Consiglio di prenotare perché pieno specialmente nel w-e

Pancakes were delicious, and they are definitely value for money

My friends and I ordered our food, and it didn’t arrive for 45 minutes. At this point, I asked a waiter when our food would be arriving, and he didn’t even bother to answer me he just walked off. This was very rude. I had to stop him a second time to ask again where our food was as he hadn’t given me an answer the first time. Only at this point did he admit to us that our order had somehow been forgotten about and that it was going to be another 15 minutes. We waited another 15 minutes, our food still hadn’t arrived. It finally arrived an hour and a half after we first arrived at the restaurant, by which point, we were extremely hungry and grumpy. The only good thing was that the food tasted nice and they gave us our whole meal on the house as compensation. However, I felt that the manner of the staff was unbothered, no empathy for us, and we felt ignored by them. They came across as rude and doing the bare minimum. They hardly apologised to us throughout the debacle. Bad service!!!!!!

It’s pancakes - how does it take 1.5hrs to get the food. Also paying £16 for a plate of 2 pancakes. Dodge this place

Disappointed! The place specialises on pancakes but the pancakes were raw inside. The service is poor too

Great pancakes. Bit of a wait but worth it

No Diet Coke, probably says more about me than anything else

Nice pancakes and a good variety of different ways to have them (sweet and savory). It was a rainy midday on a Saturday and the weather made it a bit difficult to enjoy the outdoor seating - and since it was busy the service was struggling. Nevertheless, it was a nice meal and because we had a voucher it was good value.

I had visited the one in Fitzrovia last here and the food quality was the same, I loved it! The service I found was more friendly and it wasn't busy at all. I booked a table but there was no wait time even for a walk-in. My 4 stars go only because the table was kind of sticky and it made it a bit less comfortable, but overall a good experience!

Wonderful pancakes for every taste. Hearty, sweet or simple, it's all there. Since we had a reservation it wasn't a problem. I recommend making a reservation. Very nice and attentive staff👍

We had lunch here - I had the shredded beef pancakes and my friend had the chicken. Tasty indeed and a hearty portion size.

Pulled beef pastrami shouldn't work... But oh yes it does. Lovely stuff

Stopped here for Breakfast on my first day in London before visiting the Shard. The restaurant is really cutely decorated and has a very at home and earthy vibe, it was a very cozy place to eat breakfast. I got the english breakfast which was fantastic. The meats were cooked really well and tasted amazing. I enjoyed the beans. Definitely one of the top breakfast spots I visited during my European travels. Highly recommend it!

Not great. Pros: Coffee was excellent. Cons: once seated it took a while to get noticed to actually place our order. The pancakes were only OK - I chose a savoury option (BBQ chicken) which was fine. Unfortunately it was the pancakes themselves that were the most disappointing - almost sour and pretty limp/wet. My friends ordered some classic sweet options with maple syrup which was better but the pancakes were still just fine.

Superb setting, generous pancakes and well-balanced plates :)

Delicious! Tasty! Filling! The Bloody Mary’s don’t hurt either. Opted for the goats cheese and hot honey Dutch baby (to die for) while my friend got a classic American (apparently wonderful). Service could’ve been a bit more attentive but it was absolutely pissing down with rain so I’ll let them off. Do think music and decor and general vibes could match the excellence of the food and area a bit more, but will happily return anyway.

Great experience! My children loved the pancakes and Lidia made our day brighter. Lidia’s customers service is excellent and her warm energy make all the customers love the whole experience. I highly recommend this place!

Let's start with the good! Great service! Super friendly and very efficient! Good fresh juices and good coffee. That's about it sadly....The pancakes are good, but, £15 for 2 pancakes, a couple of eggs, 2 sprigs of asparagus and a bit of bacon is extortionate! I understand cost of goods and overheads are silly expensive as well, but almost £60 for 2 people for breakfast is ridiculously expensive! I'm sorry, but that's just insane! There are much cheaper options around and sadly we won't be returning.

This is Where London’s most abysmal Pancakes Are. The pancakes were insanely rubbery- i think they stirred the batter too much. Was the chef a 5 year old kid figuring out how to make pancakes for the first time? Wouldn’t be surprised. The pancakes tasted salty and served with maple syrup- it was very funky to eat. The waitress asked us for feedback and we said it was weird after which she asked us to pay the bill ourselves? Don’t waste your money or appetite here

We wanted to test the concept of a meal based on pancakes which I have not yet seen in France. The prices are correct! And the dishes are good and plentiful! For allergens they ask when ordering, something rare in France. Please note the restaurant closes early, 9 p.m. but opens at 8 a.m. If we have the opportunity we will test it again. And regarding the service, nothing to say. The staff is there to make sure you have a good time

I booked this because my daughter's love pancakes and I thought this would be a lovely treat but honestly they were the worst pancakes we've ever tasted and couldn't finish them. Presentation wise they looked very underwhelming. £91 for four pancakes and four drinks with a £10 service charge. We were disappointed and do not recommend 👎

Great pancakes and very good for individuals with allergies, e.g. gluten, wheat dairy. If you don’t book you may have a bit of a wait. Coffee and freshly squeezed juices are also excellent.

Not suitable if your coeliac at all. In the London Bridge branch, while they tell you they will make the food separately, they want you to sign you’re happy with cross contamination. Even after explaining that I can see it’s a small kitchen, and as long as the food is made separately, I would be ok with that, they insisted I must sign which caused me to question if the food is made separately. It’s not safe to eat here if you’re coeliac. Additionally, the service is appalling

Absolutely amazing service and food. Went with my wife and 2 young boys. We were instantly greeted with an amazing smile and games/toys for the kids to play with whilst waiting for the food. The food itself was phenomenal- the Boulder, Honey and goats cheese and the kids pancakes all immaculately presented and tantalising to the tongue. Right up to when we left, the service was second to none. Thank you for a lovely evening! If only all restaurants were like this one.

2nd time we came the food is decent enough but I would love it if there were some sugar free drinks and carb nutritional guidance. We came yesterday for the 2nd time, and hankfully we reserved, but I didn't appreciate the flies especially when it got into my food 😞 I paid alot of money, and not to experience that. I think we waited about 30/45mins for the food, which is just about ok, I always get wary as im a type 1 diabetic (insulin dependent). But I didn't like the flies, I appreciate it's not always easy to control them but it wasn't great having them flying into my food.

We waited for over 20 minutes for someone to take our order. The food took another 20 minutes to arrive. The staff not hands on and need more training. The pancakes are basic and nothing much to it. We paid 41 pounds for two plates of pancakes and a latte (English breakfast and American). Not coming back here- simply overrated !

Some staff were ok, our waiter was just appalling. 20 mins+ waiting for pancakes, when asked if they were coming out she said she will be checking but kept sweeping the floor for another 2mins and 25mins in I received my pancakes. I finished my pancakes and the order of orange juice was served. Staff on this place needs some training and customer first attitude. Not a busy time, staff were chatting and even dancing to whatever cringey music that came about throughout our stay. My girlfriend's Aperolspritz was OK

A great breakfast / brunch spot with good selection of pancakes. Expect to queue 15-25mins if haven't booked, but once your in the service and food is a delight and good value for money.

We came here for breakfast whilst we were in London. We didn’t have a reservation, but they managed to find a table for us after a 15 minute wait, which was great. We all ordered iced coffees and the strawberry chocolate pancake stack. Very pricey for what it was, but pretty standard for London prices. Coffee was delicious, and my friends really enjoyed their pancakes, but I wasn’t especially bowled over by them. Quite stodgy and as someone else said, had a weird twang. I’ve definitely had better elsewhere, but as I said, my friends liked them so maybe it was just me. There was also a service charge of nearly £8, which felt very cheeky considering service was pretty slow, although friendly.

*This review is solely for the pancakes* When you charge 3-4 pounds per order of cut up fruit, per maple syrup, and any extras, you know you’re going to ask, “are these pancakes worth it?” I will say the pancakes itself are good, but I feel like you can find better pancakes elsewhere.

Very good little cafe to have pancakes, lovely staff, generous portions, worth the detour ☺️

Very friendly waiters and amazing pancakes. I tried the black forest berry one and can highly recommend it. 🫐🍒

Second visit. It's very popular but unsure why. Have to queue for 1/2 hour and honestly it's not worth it. My guest likes it so put up with it. Cider was good but could have been colder

Great venue with a range of pancakes (of course!) matched with other ingredients. They can also cater for most food types (gluten free/coeliac/dairy-free). Simple fare and well presented, though service was a little slow. Recommended - it's different!

Not the fastest service but great food and friendly staff!

Underwhelming. Not sure what the hype and raving reviews are about.

I had an excellent experience at this place! The food was expertly prepared, and the waiters were extremely friendly and quick. It's a perfect spot for brunch with friends. I ordered the caramel pancakes, which, despite being more savory than sweet and having slightly overdone caramel, were still enjoyable. Plus, the outdoor seating was absolutely picturesque and ideal for capturing some great photos.

We had breakfast this morning, and I wasn't disappointed. The food was fresh, well-cooked, and very tasty. It can get quite busy, but if you go early in the morning, you're likely to find a table. It's kid-friendly, with healthy options available on the menu for children. I really enjoyed it and will definitely be going back.

Staff were super nice and helpful! They also cater well to people who are vegetarian, vegan, or celiac as they have a separate vegan gluten free batter, which I had and it was delicious. Would also highly recommend the Spanish Latte!

Great food, reasonably priced, and not a long wait! The coffee was also excellent.

we ordered 2 portions of sweet pancakes which were sour and half raw...rating 1 is too high.

Pancakes taste like cheese. None of us could finish our meal.

Love the team and the pancakes! The staff is so friendly and will help you with the allergens)

I ordered the Americano with the vegan pancakes, banana and blueberries. The pancakes were tender and spongy, not overpowering. Exceptional attention.

Excellent food, minor soft drink and beer selection. We were a family of 4 and we got the Royal Bacon, Pastrami Regular, and a build-your-own. They all tasted great.

Very nice food. I would HIGHLY recommend RESERVATIONS! Otherwise you could wait a long time! (We stood in line for 1 hour!) There are places to eat outside and inside.

Pancakes are not good! It seems like the menu is both savory and sweet, but the pancakes are just savory. I got a stack of 3 pancakes with blueberries and ate only 1 bite cause they tased like cheddar cheese. The wait staff clearly noticed I only took 1 bite never asked how it was or if we liked it. Also very expensive. There’s much better in London and if you’re questioning trying this place you’ll be better served somewhere else.

Service for us was minimal. Seemed that way for others too. Some seemed to get very good service.

It was packed full so I recommend booking. The bacon was good but my eggs were over cooked and my pancakes were soggy -almost mush. The staff are so lovely and the atmosphere is amazing

Went here for a birthday brunch. The pancakes were alright, not quite as flavourful as I'd hoped for and some of the ingredients were a bit sparse (barely any almonds on my berry pancakes). But the servers were so attentive and kind! Could be improved with more toilets in a different location (there was only 1 cubicle approx 1 metre off the indoor seating area).

Ordered the royal with smoked salmon and absolutely murdered it, very good

The place is very nice and the pancakes were very tasty, we went there for a birthday brunch and we where very happy with the service and food. The place was full so I definitely recommend booking in advance

Food is very bland unfortunately and the pancakes and sauces literally tasted of nothing. Service was good 👍

Awesome sweet and savory pancakes

Don't know what to say about this place to be honest... Came in, found a table, got some water and a menu and after that the service basically stopped. I was asked if I was ready to order after 15 minutes, which I was. But the server just left and never came back :p wasted 40 minutes there... and for the record, they had three guests when I was there.

Terrible service, the pancakes were awful - the waiter asked us how the food was and we mentioned this to him. He apologized and said he would offer us a discount but presented a bill that had no discount at all. We did not complain but left as it was such a terrible experience.

An amazing place to enjoy breakfast

Amazing place Family has gluten allergy and place asked immediately and took care of everything. The Boulder was one of the best savory breakfasts I've ever had.

We had a birthday here, and they were so nice with our requests and gave my friend a small gift Really appreciate the service, and the food was sensational

Lovely lovely space. The food is good, and portions are huge.

Great pancakes and service although slightly expensive.

Food, service and the waiters were super kind. Would definitely recommend.

Great food with generous portions, good atmosphere and exceptional service. Would recommend.

I was at “ Where The Pancakes Are” last week when I was desperately looking for a place to charge my phone. When I walked in, I explained to Rohan if I could charge my phone while dining in, he kindly pointed me to a seat where I could charge my phone. The overall experience was delightful. I was able to calm down and enjoy a fluffy 3-1 pancake. Most of all, I am grateful for Rohan’s kindness which alleviated my anxiety due to the low battery on my phone - not something you can put a price tag on it, so I strongly recommend the place.

Pretty busy on weekends so it's better to book a table but even if you walk in, the waiting time is not critical, around 20-25mins, well, we expected way more tbh. We liked that the hostess offered us options upon seating inside or outside. Not a big deal but that was so nice of her so we accepted an offer to sit inside since it was chilly. We ordered cheese dutch baby and beef pastrami... I'm in love with both of them! My partner was happy to share both dishes and it was so sweet of the waitress to offer us extra plates for it! The way the staff is so caring is impressive, im telling ya, we barely had amy similar experience in other restaurants We really wanted the poached pear caramel but since it's a winter menu, it means that we're gonna visit you again later! This will be our traditional pĺace in England like pizza in Italy, hehe Anyway, great place, service and food! Even though it's so busy, staff gives you their stunning attention 💜

Great place to visit if you are in London.

We are traveling with our two teenage boys, who love breakfast food. I knew they would enjoy a lunch at this place. It was a tiny bit off the beaten path, but we walked there from The Tower of London. The staff were friendly, the ambiance was cute and clean, and the food was enjoyable. It hit the spot, and we enjoyed the meal.

Very mediocre food. Pancakes average, eggs raw and the milk for my coffee arrived curdled. Avoid.

all their pancakes were delicious. I will be visiting again!

Great place for gluten free pancakes! Really delicious and so many options 👀

Had the Gluten- free beef brisket pancake. The server also double checked the rest of the ingredients were GF and if not they could substitute. Staff were very friendly and gave the kids a game of uno to play whilst they waited. everyone on the table enjoyed their food

Had the most amazing Vegan, Gluten Free pancakes this morning. With cinnamon glazed fresh pineapple, pomegranate and toasted almonds and coconut cream. I have never tested anything soooo good.

Great selection of sweet and savory American pancakes, friendly service and also dog friendly! My friend and I enjoyed sharing the boulder pancakes and shakshuka corn pancakes. I preferred the boulder pancakes as it was a bigger portion with lots of sides of smashed avo, roasted butternut squash and tomatoes and chickpea salad and they were all tasty. Only reason for the 4 starts was the shakshuka pancakes were quite a small portion and i felt too much tomato sauce to pancake and egg ratio, i also love a spicy shakshuka. The sweet Pancakes looked fab too but i didnt try! All the staff were super friendly to my dog which was so nice. Update: The staff are still super lovely and professional, with quick service. Tried the Royal pancakes and the Almond butter pancakes and I highly recommend the almond butter pancakes. I recommend booking as we did, other people were waiting 30 minutes for a table on a Sunday at 1pm.

Excellent coffee (asked for short macchiato, double) Excellent food. You can taste the herbs. Perfect seasoning.

Quite and lighted space. Unfortunately had to wait about 25 minutes for two dishes with no apologies nor eye contact from the staff whatsoever, and the place wasn't crowded at all. Had the vegan sweet option with the granola and it tasted meh.

Found this gem by chance,and it didn't disappoint. We were warmly welcomed by a host and promptly taken to our table. The team seems to be enjoying working here as they were all chatty and attentive. They even brought a bowl of water for my dog ! We chose to have strawberry pancakes with chocolate and one of the royals with becon. Wow,both are just perfect. It's totally worth coming back again:)

Great place for b-fast. The entire team is super attentive and friendly. We have visited over the weekend, and we are truly happy with the choice we've made. Pastrami and BBQ chicken were absolutely delicious. Keep it up, as we will definitely return soon.

Delicious pancakes! Lots of choice, both savory and sweet pancakes. We chose the savory options. We were both very full after this lunch. It is good value for money. I would recommend this place if you like pancakes.