Wheelcake Island Westfield in Hammersmith and Fulham

Absolutely EXCELLENT FOOD! The quality is outstanding and beyond tasty.

Went here as a table of eight and had a fantastic evening. Good service and delicious food. The tempura was really light and not greasy at all, the tuna sashimi was the star of the show, the cooked sea bream seriously good. Maybe not the cheapest, but worth the price for sure. Want to go back and try more of the yakitori options.

Correct food (even if very very loaded with coriander). On the other hand, the service was rubbish. We waited 20 minutes before our order was taken. Then 15 minutes between each dish. A family of 5 next to us arrived later, and left well before.

The crazy crunch vegan and chicken were fab

I cannot comment on the quality of the food because the service was so appalling that it overshadowed the entire experience. We had made a booking, and the restaurant confirmed it, instructing us to arrive on time. In fact, we arrived five minutes early. However, the staff were extremely busy, so we patiently waited outside the entrance, assuming someone would greet us shortly. When a staff member finally came over, we were shocked to be told there were no tables available. They suggested we either cram five people into a four-person table or leave. Perplexed, we asked why there was no table for us despite having booked in advance. The staff bluntly replied, “You were two minutes late.” We tried explaining that we had been waiting outside for five minutes because no one came to assist us, but the response was even more infuriating. “Sorry, there’s no table available. Take it or leave it,” they said dismissively. This rude and dismissive attitude left us speechless. It’s truly astonishing to encounter such poor service nowadays. Regardless of how good the food might be, such behavior is unacceptable. I certainly wouldn’t recommend this place to anyone.