Wagamama Hammersmith | The Old Fire station in Hammersmith and Fulham - Phone Number, Reservations, Reviews

I had lunch with my cousin who I only meet once every couple of months and we usually exchange things that we've picked up or made for each other. This time, my cousin had made for me salt & peppered almonds/cashews - less than a minute later, I had a young waitress tell me to get the nuts off the table, this was a nut free restaurant and the manager would not be impressed if he/she saw that I had nuts on me. I am very sorry that people have allergies, but where is it advertised that the restaurant is nut free as there are no signs on the door, nor on the table and it was also the manner of how she spoke to me. Advising guests who are about to eat to put the personal belongings away soured today's lunch. Also when we came to pay, your online payment system was not working. Of course, I did not leave a tip. Very soulless restaurant and we only came here because Bill's was fully booked. Yes, I know it was a fire station originally as I have lived in the area for 60 years.

Arrived, asked for tap water which I received spilling over the table. Waited 25mins, no one came to take order. 3 servers, 3 other customers - very quiet. Staff all look miserable and uninterested. I walked out. Having been a regular over the years, it’s easy to see the decline, but this was truly shocking. Definitely do not recommend and won’t be back.

The guy Rupak was so kindly and friendly

I’ve had some great meals at various Wagamamas around London so went to the Hammersmith branch on Friday and came away very disappointed. Food was a bit bland but ok. The service however was dreadful. Despite not being busy, slow to take our orders, unattentive, we had to ask them for cutlery several times and when we asked them to clear the table they just said ok and then left. Bill took ages to prepare and even longer for us to pay. What a shame as it used to be nice place.

They insisted on me paying online rather than using my card and then when I didn't they tried to make me review the restaurant 5 stars and say the waiters names.

The food is good, but why do you keep changing the menu?

Loved the food Loved the staff It's a different vibe to a normal wahaca, a bit less Mexico more corporate vibe but that's more the building and Soho has the best vibe.. Nothing that can't be added too to get a more rich atmosphere.. Still have the match/chilli seeds which is always a great idea as always It's a new building in Paddington which is great and the set meals are Amazing!!!

We didn't have to wait and the atmosphere was relaxed, although a bit cold, we had to keep our jackets on. The food (veggie tofu ramen and the veggie curry) was ok, but unfortunately the ramen didn't have much in common with classic ramen (extremely lots of coriander, only mushrooms as the only "vegetable" and only 5 small pieces of tofu for £13.5). The curry was a little better. However, I wasn't really thrilled. But the staff was very friendly and ambitious.

Nice meal, cold inside. Nice building

Great spot in Hammersmith! Delicious food and atmosphere! Service was excellent!

Enjoyed our meal at Wagamama, Hammersmith. Went with our kids and everyone enjoyed the meal. First time at Wagamama and will definitely try again. The service and ambience were quite good as well.

I really was always a huge fan of Wagamama. But maybe you should concentrate on service instead of expanding like crazy. The service was understaffed, slow and not able to serve the food all together. When the starters arrive with the dessert, something is wrong. Sorry Wagamama, it was my last visit.

Good food, but like so many other visits to other Wagamama's the service is just poor. I had to wait about 10 minutes to ask for a green tea refill, then ask again 10 minutes later as it still hadn't arrived. What's the point of offering free refills if you don't actually want to serve them? I had the yasai yaki udon which was great. The air con was up really high though so my food went cold very quickly. Something to consider when serving hot food.

Very good food, the setting is very nice because it is an old fire station. Small downsides; - the table at which we were seated was half set (no cutlery / chopsticks / napkins) and we had to help ourselves to what was missing; - rather slow service with few tables occupied, even for drinks; - my dish arrived 10 minutes after my husband's following an error in the kitchen, he had to either eat alone or eat cold, a bit of a shame not to have offered to keep his dish warm... Otherwise the staff was friendly, as was the place and the quality of the products served, hence the 5 stars ⭐️. The spicy broth is very spicy. In photo: chicken ramen, chicken gyoza, chicken ramen kids and chicken noodles kids. Kids friendly; children's menu, coloring, baby chairs available 👍🏻

Good food but poor service. The dishes arrived in no particular order, the last one when the other diners had already finished dinner.

Cleanliness and delays are a concern. I informed the manager about this. I feel sick for discovering this after using my chopsticks, which were on this dirty table. He did nothing….

Standard Wagamama, fast and reliable. Lovely building with nice long tables. We had a lovely waitress who interacted nicely with my 11yo daughter.

I was disappointed by the service: a bit slow, and the chicken katsu curry wasn't great. Used to be better in the past, not sure if recipe changed....

I like wags but this is a really average one… Not enough staff, food slow and kinda cold when reached us. Nice building and restaurant but Yh probably better at Nando’s round the corner…

The worst thing we can say about our experience at Wagamama is that it was Fine. Definitely didn't justify the price and it's hard to know whether to recommend the dishes because they always change. The Korean beef bao was great but it does feel like their latest fad is to put Gochujang in everything. The chicken teriyaki soba was bland while the roti and curry starter tasted too strongly of turmeric - almost like drinking liquid liquorice. The prawn nori was a soggy mess drenched in Gochujang, meaning that the nori was very chewy. Overall, the best item we ordered was the cherry blossom lemonade

🍜 This is my first 3 star review in a very, very long time. Many who follow me here on Google Maps know that I am more of a Google Local Guide for 4 and 5 stars because I really have the right nose with my restaurant and cafe visits + discoveries. I have actually loved Wagamama since I first discovered it in Istanbul @2013. But today in London (Hammersmith) I was unfortunately disappointed. Briefly about the 3 well-deserved stars: One star is for the very nice service, the second star for the very chic location, and the third star because the food tasted first-class as always. Unfortunately, two stars were deducted because of the extra long waiting time at the door, even though “many” tables were free and then one star deducted because we waited a long time for the dishes. I got my food first, but my family (3 other people) waited a whopping 25 minutes just after me. However, what I observed was that the delivery services like Uber Eats etc. were always ahead of us and that it is not okay. The prices were in the upper range and unfortunately we have to experience something like that if you wanted to have a nice dinner with the family. So pity :(

Can't go wrong with a meal at Wagamama. This one is set in the old fire station at Hammersmith and has everything that you would expect from this chain. Great service, great meals, and all reasonably priced.

Wagamama is usually great and also in Hammersmith they don't disappoint. We went on a very cold draughty day and it was a but difficult to find a cosy table

Very kind and friendly staff, and perfect food!

Waited about 15 min for a takeaway, the restaurant had many free tables but too few waiters for the 6pm rush hour. The taste was meh, not very authentic. Ordered the vegan mushroom teppanyaki.

Great food as always. Service was good but not always great communication. Atmosphere was lovely

Sans surprise, d'excellents plats japonais, très goûteux, servis dans un espace vaste et agréable, du personnel aux petits soins. A recommander sans craintes.

I've been served by Ainhoa wich was the most helpfull lady,the food usually is amazing as. I am sure this time it will be again,buteven if it wasnt just the costumer service i've received its worth coming back. Thanks Ainhoa,i hope your employer be so kind with you as you are with your costumers. Thank you again

Nice food, always space. Do not need to wait for the table.

speedy and great food as always - service was friendly and quick too! great portions and great tasting on everything! vegan k-dogs could be better with less batter maybe? but that’s our opinion and they still weren’t terrible :)

Dear Laxman, I wanted to express my heartfelt appreciation for the outstanding hospitality and exceptional service you provided during my recent visit to Wagamama. Your dedication as an experience manager truly shone through, creating a memorable dining experience. Thank you for your attention to detail and commitment to ensuring every guest feels welcomed and valued. Best regards,

Really nice service and suggestions

We had what became an 'express' lunch here which was managed by well by Niara, who was attentive and efficient throughout. No fuss; no nonsense about separate bills either which can be awkward but, was handled well and was very much appreciated.

Вкусно, быстро, но имейте ввиду острые блюда действительно острые.

Nevaeh was such a nice and friendly waitress!!

Great food, nice location near the station. The service was a bit slow, but overall good.

Was looking forward to my wagga meal after not eating much since breakfast. This was the Hammersmith branch which is coolly located in an old fire station. Atmosphere was good albeit the music a tad loud for my ears. Food was excellent again this time crispy squid, chicken gyozas and a plentiful porky broth of sumptuous delight. I felt a couple of extremely minor issues preventing a full excellent rating. I was stood waiting at the entrance a little too long and the broth was slightly greasy, which is likely the fault of the delicious tender pork belly but all in all a good score well earned you lovely wagga people. My obsession continues at home after purchasing the latest Wagamama book and having tried some of the recipes can only describe the experience as like a party in my own mouth and everyone’s invited! We’ll dome all

A lot of vegan options, this is the first time my young picky eaters ate the whole plate and asked for more. The vegan bun is perfect.

Very good, the waiter (Mezz) was very nice and welcoming.

I'm highly recommended this place

Always great food. Nice setting and speedy service. There was a bit of a hick up with my order but great service recovery from Gautam. Will be back soon.

地方很宽敞，很接地气的餐厅，中国人在哪里吃碗泰国炒河粉，配个炸鱿鱼，再来一杯朝日啤酒，在Hammersmith 梦回亚洲！

It was Sunday evening and I was suprised it wasnt that busy so us 8 people had a wonderful time as we could take our time for drinks and ordering food. Food was great 😋 Good service aswell. Definitely recommend this restaurant for the food and drinks whenever it is available.

We love Wagamamma's food - it's delicious and not too expensive. Service is a bit slow during the dinner time - e.g. my partner received her plate a good 10 minutes after mine arrived. Although it wasn't too crowded, a loud group of guests made the whole experience a little less enjoyable. The acoustics of the place didn't help the problem either.

Wagamama ist immer eine gute Möglichkeit zu essen wenn man asiatisch mag. Super freundliches Personal, schneller Service. Meine Tochter bekam sogar ein Stück Kuchen aufs Haus weil sie Geburtstag hatte…

Great food and great service by Rupak. Thank you.

Staff are very helpful. Food is very tasty

Uwielbiam Abicstsu Krewetki w sosie chili

We recently had the pleasure of dining at Wagamama in Hammersmith, and I must say, it was an outstanding experience from start to finish. From the moment we stepped in, we were greeted by Rupak. What truly made this dining experience exceptional was the excellent service provided by Rupak, our server for the evening. Rupak's friendly demeanor and attentiveness was second to none. He took the time to explain the menu in detail, offering insightful recommendations based on our preferences. It's clear he works very hard! Throughout the meal, he ensured that we were well taken care of and made sure our dining experience was faultless. Rupak's genuine passion for the restaurant and its food truly shone through, making us feel like valued guests. In addition to the delicious food and attentive service, the overall ambiance of the restaurant added to the positive experience. The open kitchen concept allowed us to observe the skilled chefs in action, enhancing the overall dining experience. Thanks Rupak and team!

Service slow so slow and trying to beckon staff- too late for dessert as had a concert to attend at the apollo. Starter bit soggy. Regretted rose lemonade far too strong. Beef rice bowl good Chicken yaki-soba not peppers raw too many bean sprouts. Don’t do seafood so asked of prawns could be replaced by Mange tout or mushrooms. 3 whole slices of mushroom! Te restaurant wasn’t busy we were eat at just after 5pm Food came out quick but waiting staff not attentive and when diners plates are done, bring the bill/ask if they want dessert or indeed both?

Me and my wife ate here last week and it was the first time either of us had ever eaten in a Wagamama. We ordered the pulled pork gyoza (delicious), chicken yakitori (tasty, but very little chicken), katsu chicken curry (very nice but wish we went for the spicy option) and the Duck Donburi (also very nice and a good portion). The food came out pretty quickly and we are quite quick eaters, so we were in and out within an hour. The waiter who took our orders was really nice and very helpful. I loved being able to pay for the bill with the QR code at the end too.

Had a problem with order but I was very impressed with the way Rupak rectified it; great customer service

I have been to many wagamamas but was disappointed with this one. I ordered a pad Thai and although it tasted fresh, it wasn't seasoned properly. The venue is spacious and the waiters were nice.

Went at around 14:30 on a Wednesday, restaurant was virtually empty. Service OK, but a mistake made on our order which was quickly remedied.

Absolutely horrible experience! Food was okay drinks took a little while to be brought to our table even though restaurant wasn’t busy they was just having chats with each other managers are very disrespectful towards employees we witnessed them trying to force one person to do sampling if I’m correct which they declined then few minutes later we saw them have to leave very unprofessional and a lot of injustice.

It's a great place for having food and I went there with my friends.

Very y nice place. Frieddly atmosphere. Polite staff and yummy food in a great old building. The old fire station. Renovation... Well done. We loved it

Great food and nice and easy to do a take out

All 5 star rating says it all! Convincingly presented well prepared food in a cosy atmosphere!

I had vegetarian katsu curry. Not good curry like gravy not at all what I would have imagined. It also didn't taste good at all. We ate at another yesterday and had another dish vegetarian with mushrooms and rice noodles it was good.

This Wagamamas’s as very friendly staff - Quick service and excellent value for money. Children love eating here too! Well done Hammersmith!

Customer service here was good. They take dietary restrictions very seriously. The vegan pad thai with tofu, while fresh was bland and had to douse it with soya sauce.

Passing close with wife, we just sat and had a very good dinner, with an excellent service, really appreciated this place

Had a great meal here - service excellent, staff all pleasant & excellent food which was good value especially for London. Sublime gin, ginger & lychee martini - that alone is worth a return visit!

日本食を提供しているように思われているが、あれは日本食ではない。メニューは日本食名にしているけれども、英語の説明書きを読まないと何を提供しているかもわからない。シェフも日本人ではなかった。チェーン店であちこちにあるけど、あれが日本食だと勘違いされたらとても残念に感じました。

Deze vestiging van Wagamama is bijzonder mooi. Het is een heel mooi opgefrist pand dat toch het karakter behoud. Het is heel ruim binnen. Het eten was goed en werd vrij snel klaargemaakt. Het duurde even voordat we ons drinken kregen en ook bij de betaling was het een tijd wachten. Over het algemeen heel aangenaan. Opgelet, mensen met rugproblemen vragen best een tafel waar er rugleuning is. De meeste tafels hebben banken zonder rugleuning.

This is the perfect place to grab some chow if you are in Hammersmith especially before a night at the Apollo. Just across the road from the tube station. Service was fantastic food was amazing and overall I'd definitely go back.

Great food, good portions, great price especially as is in London! The staff were great: accommodating the 12 of us quickly and easily, explaining re they were busy (but didn't have to wait long) and meals would come out separately (but weren't far apart), explaining the new App option for paying and enabling people to pay separately and in different ways. Highly recommend.