Wharf Tea Room in Tunbridge Wells

The cafe is lovely but the female staff are appaling. My son went to get ice cream and there is a step in front of the fridge. He went there to see the flavors and this blond mid aged was rude and abrasive to him. For a shy 6 years old completely ruined is experience to the point that he didn't want the desert. She was doing this to other kids as well. Maybe she was having a bad day but don't justify scream to small kids the way she was doing. I spoke to other member that maybe was nice to put a note to not step there , she just ignored and cut me mid sentence even though I was still been served. It was awful and spoiled the lovely day for my kids. For a place that charge 3,50 for a small bottle of water the staff should at least be civil.

After visiting Bodiam Castle, we called in at the Wharf Tea Room for lunch. The food on offer was up to the usual good National Trust standard and my wife, who is Gluten Free, was able to find something to satisfy her diet. Although not dog friendly, there is plenty of seating outside (OK when it's good weather).

Stopped after visiting thE castle. Had tea and scones. Nothing was to much trouble by the assistant that served us. Thank you for your kindness

I went with my wife to the tea room after visiting the castle; we needed a bit of a warm up! The staff there were exceptionally friendly, the coffee was good, and the food was excellent! And, surprisingly, it was cheaper than many of the cafes and other tea rooms that we visit in and around Hastings.

Stopped for a coffee to start our day off and the coffee was perfect 👌 staff were very friendly and the views outside are stunning , perfect way to start the day.