Based on 98 opinions finded in 1 websites
Based on 98 opinions finded in 1 websites
Nº 222 in 415 in Tunbridge Wells
Opinions
Absolutely delicious. A have been here a few times and every single time has been fantastic. A big well done.
Lana Berry . 2024-10-21
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Absolutely miserable attitude from the owner or whoever that woman is. I don't even care about the food, I lost appetite.
anonim anonimus . 2024-10-06
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The takeaway is soo good and such a massive portion, highly recommend the katsu curry
Emily Franklin . 2024-10-05
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I should've gone to KFC. Why? Because what you get in KFC is consistent. This Kokoro is very stingy with toppings, and the food is a bit stale. I have been to many Kokoro branches, and the difference between how much topping they give you compared to others is huge. When you order a large, you don't seem to get any more topping, just more noodles. The problem with places like this and Chopstix is that you are at the mercy of the staff as there are not measured amounts they give. Maidstone Kokoro are reasonable and fair, whereas here you are paying £10 for microwaved noodles, with a few bits of chicken on top. To argue that they are just toppings doesn't add up as the other branches give a fair amount. I asked for the two toppings version and chose the Korean chicken. There wasn't much left so he scraped out the last of that but that was it. I then asked for Teriyaki as second but I noticed he only picked out a few bits when I started to eat it. In terms of the food, it was dry and bland. I appreciate it was half an hour before closing time but that doesn't mean I should get stale food. If the good deteriorates and they don't bin it, they shouldn't charge full price for it. They're just being tight. Overall, very poor. I won't be going back which is a shame as both myself and my Son love the sweet chilli chicken and would now have the opportunity to visit this one regularly. If you want a good kokoro, go to Brighton or Maidstone. Sevenoaks was poor. Otherwise, go to KFC. Or Five Guys.
Greg . 2024-09-12
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Lovely selection of Asian hot and cold dishes. Aloe drinks a particular favourite of mine always in stock. Excellent mix of student/experienced staff, always with a smile!
Andrew B . 2024-08-06
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Absolutely terrible, ordered delivery and specifically phoned to ask for chopsticks and cutlery as we were in a field, a Kokoro picnic. purposefully no cutlery or sticks at all, now stuck eating with fingers, excuse was “well I told my colleague” …. Fail !
Colin Start . 2024-05-18
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The chicken katsu udon heals the soul . Definitely coming back .
Grecia Gonzalez . 2024-05-13
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Had a takeaway of "sweet and sour chicken". Which was some grey, inedible chicken in a weird jelly not remotely recognisable as sweet & sour. Looked and tasted like something very old which had been seriously dried out during re-heating
Laura Gray . 2024-01-23
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The sushi obviously isn't the best ever like you would find in a restaurant but considering the price, speed you get your food and pay, and the service it's really good overall. I was struggling to open my packaging and the lady saw me and immediately came and helped me. Really nice place, I recommend
Mooshy Room . 2023-12-26
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Incredible, delicious food and lovely staff. Go there regularly and they’re always brilliant! Thank you all!
Nick Dorling . 2023-12-19
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This is very good for sushi or Asian food. They serve both hot or take away. My favorite is sushi roll. Recommended.
Lookkaew S. . 2023-12-18
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Spicy chicken curry is like eating a well seasoned bowl of fire. I should have clocked that the guy serving was giving me a wry smile that my intestines were in for a tumultuous 24 hours. Worth it though, banging. Edited for poor service. Lady misheard me and blamed me for making a second dish.
Phil Meyers . 2023-12-12
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Although the service was speedy, I really wouldn’t get sushi from here again. I had salmon but it had a ridiculously fishy smell. For just shy of £8 I wouldn’t recommend the sushi here to anyone. On the plus side the hot food looked pretty good as well as the shop in general however with the poor quality of the food I received I doubt I’ll be returning.
Tobi Reddick . 2023-11-23
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Nice Korean/ Japanese restaurant chain eatery that's recently opened in the town centre to grab a quick and filling bite to eat... There was a bit of a wait on the food as they were replenishing the menu so when it arrived it was freshly cooked and not sitting out for a while... Dishes on offer range from katsu curries, beef bulgogi, and salmon teriyaki served from the counter and sushi /sashimi sets from the fridge... Had the veggie katsu curry with rice together with some vegetarian spring rolls and it was what I wanted for a convenient hassle free / no fuss lunch...
Kwok Lau . 2023-11-13
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The food always looks as advertised, very tasty, always fresh and the manager is such a lovely lady who sorts any issues out quickly and with true care but unfortunately I guess maybe due to the cost of living but the chicken is very gristly and tough now, not like used to be, it feels like a prep issue i.e fatty skin and gristle isn't being trimmed off properly anymore.
Jo . 2023-10-18
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Brought some sweet & sour and noodle on my way home today Didn’t expect them to reheat the noodles which were horrible and the chicken was horrible too tasted like a microwave meal won’t be going back
Hannah Gent . 2023-09-24
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Very delicious dishes, always fresh. Inside is clean and friendly stuff. I will come back very soon. Thank you
Edyta Raba . 2023-09-22
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It's the best. They cook rice perfectly, and their customer service is second-to-none, which is why the queues at lunchtime are always there... I love the Inari pockets and the vegetarian Californian role...
Mrs Robinson . 2023-08-21
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Great food here at Kokoro. Had the teriyaki chicken with noodles and it was delicious. Noodles were slightly dry due to being warmed up in the microwave which was a slight let down but the rest was great. .
Wolf Shankland . 2023-08-17
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Fantastic place, really friendly workers!
Poizon V . 2023-08-07
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Lovely independent Sushi bar 🍣 Beautiful food! Great staff and well priced.
Allyn Nichols (Sober Mans Secret) . 2023-07-07
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We just ordered a take away half rhe order missing ! We rung asking for a new order but they would not do that and they would only send us the food that was missing??? So as a family spending a fortune we are expected to eat cold food?then told to get a refund on the food that was missing!!! Come on where is the customer service don't we matter anymore absolutely terrible!!! Never again .
raymond whitehorn . 2023-07-02
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One of the older workers was so rude to me for no reason. I think she’s the owner of the shop. She followed me out the shop whilst shouting at me and wouldn’t leave me alone. I had to call the police. Her customer service is disgusting and she is bringing the reputation and atmosphere of the shop down. She also caused issues with one of my previous orders. I have never had any issues in that shop before she started working there.
Lauren Michelle . 2023-06-30
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I bought food for £8.50 but received a few pieces of food which is not enough for 1 person. Very disappointed with the behavior of the owner.
D T . 2023-06-09
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Fantastic food. Loved the prawn sushi and salmon teriyaki bowl. Large bowl a generous portion.
Helen Byard . 2023-05-28
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Lovely staff and very decent food. I will definitely be returning.
Martin Dawson . 2023-05-09
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Really awful. Tasteless sushi and gyoza. Pork with noodles and sweet chilli chicken so horrible couldn't eat it. The pork was covered in a strangle claggy coating. Coat £50 and binned it after trying.
Tori Clark . 2023-04-23
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Always good food here. Portions are large.
Tom Newport . 2023-04-16
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The hot food was extremely dry and remarkably tasteless. Compared to other branches, this one has let the side down this time.
Andrew Hodgson . 2023-03-28
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Small take out Japanese style restaurant with lovely staff and the food is always making my mouth water. Would recommend to anyone in the nearby area
Matthew Wright . 2023-03-02
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Great food for the price, a fair choice of food options/combinations and lovely service. The place also offers a sit-in option, however, there are only like maybe 2 or 3 tables. The place is also quite small and the always-open door kinda exposes you to the weather outside.
Aleksandar Petrović (Saša, Sale, Alex) . 2023-02-13
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Food was to die for. Credit to your chef
Charlotte Hook . 2023-02-08
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Generous portions. Medium and large on picture
Khedara ආරියරත්න (龙) . 2023-02-05
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Fresh and delicious food. Consistency is the key and they have it! I've tried all their sushi set selections, absolutely fresh and tasty. My favourite hot dish is chicken katsu with curry sauce over rice. If you ask the chicken katsu in a separate bag they stay crispy till you get home. The portion size are very generous! They also have option for vegetarian and pescatarian. Staff are uber friendly.
Mayura Mahi . 2023-01-27
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Popped in for a quick, light, lunch whilst shopping in town. Tasty freshly cooked food and a can of cold drink for under £10. What’s not to like? Will certainly be back
Alan Grant . 2023-01-25
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Popped in to grab lunch today- asked if they had any more sushi katsu combos as there weren’t any out on display and they made me a fresh one on the spot! Great service :)
Gold Fish . 2023-01-13
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Great for take out, the portion sizes alone were phenomenal! We initially thought it was a little pricey but you get what you pay for with quality and quantity. The lady who served us was really pleasant too. Only down fall is it's not really somewhere to sit down and eat as there is very little seating.
Amanda J . 2023-01-03
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Ordered sushi today. Omg ! My favourite spot in T.wells! Amazing.
ewelka ewa . 2022-12-28
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Good food, good atmos, halal chicken as stated on their website.
hmuhit83 . 2022-12-12
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I've been several times to Kokoro and each time it's been delicious. Sushi was freshly made the same mornings too! Staff are lovely and the shop it immaculate.
Bev Davies . 2022-12-11
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Lovely little place. The sushi was fresh and tasty. I had some spring rolls on the side which were very tasty and not too oily. Staff were happy and friendly. Will definitely go again.
Alex Franklin . 2022-11-13
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I have yet to try any sushi from here but the hot meals they do are so so tasty! And very flavoursome! If you can sit in do so it’s better. Service is always good and never waiting too long which is great if you’re super hungry or in a rush! Definitely recommend if you’re into South Korean/Japanese food! And great value for what you get!
Solaris . 2022-11-06
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yasssssss AMAZING fresh food so quickly … I just devoured my PUMPKIN KATSU it was so so delicious I could cry 🫶🏻😂😩🥹 Can wait to order it again. Super sweet friendly staff, super clean environment 👍 GO HERE….. something for everyone
Crystal clear Adventures . 2022-10-20
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If I could give 0 star, I would!! I’ve never ordered food before and not been able to eat it. Ordered sweet n sour chicken with noodles and it was not edible. The chicken was the worst part, it was like mushed up chicken jelly, I’m sure there was probably 1% of decent chicken in the whole thing. It also tasted very very odd. The sauce was bland and the noddles were dry. I am not a fussy eater at all but this place was vile. I cannot warn you away from this place enough, don’t be fooled by it being a ‘chain’. It’s overpriced soggy chicken brain with dry noodles.
Kiera Hodgson . 2022-10-15
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Amazing food and service. Manager is lovely and shop is very clean.
シャーレイン . 2022-09-24
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Fresh and really tasty food at this branch. I am not usually one for going into franchised chains for takeout food, but I can't help myself when it comes to Kokoro! Had the Pumpkin Curry and avocado sushi, which tasted amazing. Can never go wrong with this place, highly recommend.
Adam . 2022-09-17
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Unfortunately Kokoro’s meat is Halal and there are no humane slaughter alternatives.
Chris . 2022-09-13
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Excellent! Stopped in for lunch and have the Chicken Katsu with Rice and was absolutely delicious and very reasonably priced.
Miles Smith . 2022-09-01
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Popped in spur of the moment. Sushi was good and the salmon teriyaki had a huge pieces of fish and the portion was very generous. Was nice to see the lady running the place training staff on temperature checks very reassuring. Good experience will come back.
Tom Jackson . 2022-08-29
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The food that I have tried has been fantastic. The chilli chicken and sweet and sour chicken are both amazing as well as the sushi platters. The restaurant is spotlessly clean and the staff and mananagement team are very nice and polite. Really worth a visit.
Neil Frost . 2022-08-24
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Wow wow what can I say I travel to blue water and lakeside for food like this, but now I dont need to enjoyed every minute. Friendly staff big portion and overall amazing get in there
Jimmie Williams . 2022-08-24
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Very fresh quality of sushi with a diverse array of options, hot and cold. I’ve recommended kokoro to all of my friends!! Will be visiting them again soon !
Taehee . 2022-08-16
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Extremely high quality, fresh sushi for a reasonable price! Aswell as brilliant hot food, the beef bulgogi is a favourite of mine, well worth a try.
Henry Riddall . 2022-08-16
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Amazing service and fresh sushi! The staff were incredibly pleasant and the hot food also exceeded my expectations!! Definitely worth a visit
Do-min Chong . 2022-08-14
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So heartwarming food and staff! Thanks!
Ellie Kyungran Heo . 2022-08-14
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Staff friendly and generous potions of wasabi, pickled ginger & soy sauce with the avocado sushi which was £3.95
R J . 2022-08-12
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Nice food However one staff was so rude. I just asked simple question she just said get out. Never going there again.
anil acharya . 2022-08-10
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Lost points for me because of one particularly bossy member of staff. Their colleagues seem afraid of them and they spoke to me a bit like a drill sergeant. But the sushi is nice and reasonably priced.
Louise Killick . 2022-08-09
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Brand new place in RTW, which opened today, great taste and value for money, really generous portions too. I had Chicken Katsu and Shrimp Gyoza with a side of seaweed, excellent. Really friendly staff too.
Yuliya Fontanetti . 2022-08-05
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Finally our favourite Sushi place is in Tunbridge wells! Great cold and hot options, never disappoints.
Joe Simpson . 2022-08-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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