Wetherspoons - The Wallace Hartley in Pendle

Bad custom service! The woman behind the bar was rude with a nasty attitude. The locals were drunk and loud by 8.45am and made it uncomfortable. Overall the woman behind the bar really let this place down. I won’t be coming back . Only this one person has this manner , the other spoons no issues. She was even talking to the locals about us and making sure we could hear her . Just plain and simple out of order!!

Great beers average food. Most staff good. Manager not so good. Tables are not cleared and cleaned for quite a while after becoming vacant.

Met up with friends from out of town. We had told them that we are a lovely little friendly town. Walked into the pub and the staff were very abrupt and aggressive in their manor towards us. Told us to move away from our table as too many of us stood around it. Not our fault the place didn't have enough seating! Started to leave and they threatened to take our photos for future reference!! Not the friendly people we told our friends about. Disappointed is an understatement. 😠😠

Just been to the Crown hotel ,where the real ales was limited but excellent We moved onto the Wallace Hartley Wetherspoons Colne, Hoping we would get a good choice of selection of real ales, to be met with a choice of 2 real ale choices, Ruddles or Abbot on hand pump!! This is unacceptable!! Needless to say we moved onto another local watering hole This is totally unacceptable!!!!!

Sadly after having made a reservation for4 people reserving a table in the window area . On arrival we were told there was no tables available and they had failed to inform us as they had got a group booking after we had made the reservation. No apology just it was better for their business to have the bigger group . Not a place to book if you can't expect your booking to be honoured .

A really good breakfast as usual in spoons. The pub is good inside and the reference to Wallace Hartley was great. The food came quickly and was still hot and staff friendly so would certainly come here again if in the area.

Arrived for steak night. Went to bar. Bar man? Manager? Unhelpful and couldn't be bothered. Had camera around his neck try pull the footage between 18.00 and 18.05. Asked for medium rare, lean sirloin steak. Menu states piece of fat on once edge of steak and guarantee tender. He said I can't assure that! I think he should if that's what your selling!.Steak arrived. Half of it was gristle and fat. No way that was a sirloin steak. Overcooked. Couldn't chew it. No pint in even asking bloke at bar to send it back. Disgusting.

I’ve been a regular since moving to colne recently Food is what you’d expect from a chain pub Friendly staff and locals What I am sick of is the group of drinkers who sit on the long table next to the fire every Monday and Friday swearing and arguing amongst themselves in front of children and yesterday “Trish” decided she’d come over after a bottle of red wine and try and start a rumpus in front of an elderly relative who’s birthday treat it was! Not good enough they got kicked out last week for similar behaviour and for the amount of money we spend in there daily I feel it should be dealt with!

Love the beer but really dislike food servers wearing blue gloves all the time.You see them deliver food pick up empty glasses and generally touch all sorts of surfaces.I question how often they are changed and would prefer washed clean hands.

Good pub, good friendly staff, good atmosphere & good food & drink at great prices. You just can't beat it.

Pre-Christmas, and not wanting to cook at home, five of us in the family thought it would be a great idea to pop into this ‘Spoons for a reasonably priced meal and some inexpensive drinks. What a bad idea. A mixed grill was served looking and tasting like each piece of meat had been put through an old-fashioned mangle. It was like Dubai... tasteless and very dry. Pies were served that seemingly had seen better days, and not the day that we ordered them. Sausage and mash floating in gravy like poor Titanic victims. Also the fact that you had to order via a clunky app meant you couldn't ask for slight food variations. The beer was cheap, but the cocktails weren't. Then the toilets. Greeted by the overwhelming stench of urine at the door of the gents, we should have left the pub whilst crossing our legs for the journey home. Sadly, needs must... yet the horror of these filthy toilets will stay with me for quite a while. They might qualify as possibly the most disgusting of any English pub. We banned the ladies from even trying the female loos. And the staff? It seemed that all of them were there for the wages, and none had been through any customer training. Wetherspoons need to reassess how it runs this pub.

Decent Spoons as far as Spoons go. I've been in better, I've been in worse. Decent selection of ales.

Despite clearly mentioned on the menu, our meal was served without chicken gravy. Spoke to female manager who said this meal choice doesn't come with chicken gravy unless you order separately. Dumbfounded to say the least.

Yes I know Wetherspoons can be much of a richness but that's the secret of their success. This branch is one of the better ones we have visited. Good beer range, very well kept, and the standard of food was consistently high. The quality of the meat was especially high and very well cooked.

Start with a new item..."Overheard in the pub" (Classy,eh?) Quote: "Put a load of mayonnaise on it, it'll take away the taste of the road" Now, I want to thank the Wetherspoon staff for pulling out the stops for my 60th birthday.. I was truly overwhelmed. Decorations,prezzies, Gromit cake, 'falling-down water' tokens. Special thanks to Kyly and Vicky ( and a certain other person) and those unsung. It was a long, lovely hugathon after a pretty crappy time. THANKYOU XXXXXXXX Now another new item: 'Fun' facts (Coz i can't afford my own blog!) Did you know John Wayne's true Christian name was Marion.... TTFN Grumpy

We called in for a quick bite to eat during a shopping trip. Never again! It was dirty, and my food was inedible and disgusting! I ordered a cheddar and tomato panini. It was hard as concrete on the outside, and soggy inside with the tomatoes...no sign of any cheese! You would have needed a magnifyer to find any! The only thing that saved it was the side salad that I paid extra for. You couldn't cut the bread with a knife, and if I tried to eat it by picking it up I burnt my mouth on the tomatoes.... the table was not clean and remains of the last meal were lurking around on the seats and floor. It was dark and gloomy inside, so you probably wouldn't notice except we were near a window so it showed up. No one came over to ask if our meal was ok. Won't be going there again!

A continuing problem. People not overseeing their children especially when their meal is over and the overriding need is to witter on about things of bugger-all importance while the kids run about the pub screaming as if in a park. Of late, as in the past, management does little (Sorry, guys, but it's true) as they allow kids up to the bar itself AND to sit on it. I'm known here and i hope I'm respected as a decent fella so PLEASE, at least set aside a family area for punters to focus on with their pushchairs. Of course, it wouldn't be restricted to that but better than now as there are screaming babies in every part of the pub so you can't even move away. As a caveat to that, i regularly sit at a table furthest away from the main door, so why the bloody hell do these idiots negotiate all the way through tables annoying people Then, later they go all the way back...annoying people AGAIN There is a second door straight from the street to a comfortable room in this pub. Please go there!!! Oh, would help if the All-day coffee was done away with. WHY? You end up with the great unwashed sitting there for hours (Some with babies) and contributing nothing esp. money and using tables that others want to use TO EAT OFF AND THEREBY SPEND MONEY AAAAAAAAAAAAARRRRRGGHH

Took advantage of the valentine's Day offer. It was excellent good value and very well cooked.Staff good and pleasant.

Absolutely disgraced the quality of my food was terrible, the chicken in my pasta was completely raw and smelt foul. My alcoholic drink was also 100% watered down. Definitely would not recommend to anyone

Nice clean and welcoming pub, staff was very friendly and helpful. It's good now you can get the steak club deals every day, we had mixed grill and steaks all the meals were fresh and well cooked. Not over busy for a Tuesday

Clearly a popular pub with the locals. My order was politely taken, they took cash and my all day breakfast was nicely cooked and prepared and tasted fine. No complaints at all.

My Steak was cooked to perfection and amazing and presented wonderfully. Im a fussy eater and asked for tomatos and mushrooms swapped for peas and salad. My freaks beef burger was top notch and perfect thankyou Josh

We visited the Wallace Hartley on a busy Saturday night, we ordered food which came very quick it was lovely, the staff were very polite and friendly, I will definitely go back.

Very busy, but still good service. Plenty of space inside. Good selection of local ales. One of the better Weatherspoons, that I have visited.

The worst pub food I have ever had , the burgers were black and the bread was hard . The chips were just aired . Had to send some food back it was inedible. Would not eat there again

First visit to Colne and this pub in the Wetherspoons family.It was a delight. The pub has bags of character and features lots of interesting facts about the area, especially its naming after a member of the band that played on as the Titanic sank.Lots of good beer choice supported with what turned out to be excellent food.We visited on a Tuesday to take advantage of the steak specials. My mixed grill was splendid.Would certainly visit again.

The pub is centrally located although a bit dark inside. I ordered a jacket potato with a glass of orange and my order was taken politely, my meal well cooked and delivered politely and quickly. Thank-you.

Food is very good, service with a smile and fantastic value. Something for all the family, Plenty of beverage choice too.... something for everyone

Called into this spoons on my Way to watch Colne v Widnes, had a quick pint and a bite to eat. Typical spoons, Cheap prices and a joy to visit.

Go in the Wallace Hartley quite regularly Good atmosphere Good selection of beers Always lots of people eating

Went last Friday 24th May,had 2 meals for £8.10 which were very nice,Drinks reasonable as well,we called in before going to a concert at Colne Muni would recommend for drinks and a meal.

You can download the weatherspoons app and you are able to order and pay via the app with your table number. Drinks are with you in just a few minutes if it's not too busy. Meals are nice and it's tidy. No car park but its in Colne town center so a pay and display car park are close by.

Often over in Colne to visit friends and we usually have tea at Wetherspoons - food is tasty, staff are friendly and polite - my only grumble is the last 3 visits I’ve ordered fish and chips and they haven’t had any!!! I had scampi which was delicious but I’d much prefer the fish

As with most spoons you know what you are getting. Come here often for Sunday morning breakfast and never been disappointed with the quality and service.

Visited here with my family.. Never again. Waited 20 mins for our food when it arrived some of it was cold. We weren’t given any cutlery my son went to ask for some they gave him dirty ones, he went back to the bar and asked if he could have clean ones and was told they didn’t have any and he would have to wait 10 mins before any would be clean. Don’t know how they expected us to eat our food. Won’t be going back.. Avoid

Good price for Friday special, £5 lessthan normal

we arrived here got drinks from the bar. It was extremly busy and we struggled to find a table. I nearly got knocked over by a man who was a bit worse for ware. we had the one round of drinks then left, good value for money.

Had a business meeting and decided to use this hostelry for lunch. Big mistake. 1 Food terrible and cold. 2 Understaffed 3 Children allowed to sit on the bar! Accident waiting to happen. 4 Filthy decor. 5 A place not to visit.

Go at least once a month for a boozey tea with one of my girlfriends. We always really enjoy ourselves and love the bustling atmosphere. Can sometime be a bit busy but that’s to be expected in a place like spoons which is a starting place for a boozey night out

Rubbish service and food and it was full of people at the bar who seemingly was regulars drinking, not for me and i would not go back

I regularly stop off at the Wallace Hartley on my way home from work, sometimes just for a pint other times for food. Tonight it’s food and a pint. There is as always an excellent choice of ales and the fish and chips although not the best I’ve ever had, is good value for money and fills a hole.

Located centrally in this northern town, this pub is spacious and well kitted out, with old time decor, dark wood chairs and tables, books on shelves and numerous TV's.

We visit this place around 1 time per month and always enjoy the food. Usually go for the curry night. Very reasonable price for drinks not like most restaurants that rip you off.

You can’t go wrong with Weatherspoons,the beer is always good and the bar staff are always polite and friendly.The Wallace Hartley is lovely and clean.

Went for lunch. We had the ham eggs and chips ans beef chilli in the £7-99 for two meals .Both meals were excellent. with two eggs with the ham dish. very good value for money.The staff were friendly and the service was good.

Went here for breakfast after a disasterous and non productive visit to Langroyd Hall ( dreadful place see my previous review ). We had a very pleasant breakfast. I am gluten intolerent and was delighted that they put on a cheap gluten free breakfast which was good and tasty BUT it was a good job I am trying to lose weight as you really need to order 2 of them to make a man size breakfast - BUT at the prices they charge you can afford it. We paid about £6.50 for 2 breakfast so really good value for money as Weatherspoons always is.

My sirloin steak was not available to order they didn't know why. However my husband pepperoni pizza with chips, mine was a Lamb organ Josh special at £4.99!! It was very good great value for money pizza was also delicious. It all was served together piping hot lovely staff.

Nothing bad too say about this place great food and well priced and affordable staff are polite and helpful service with a smile always clean and the tables and bar are never sticky which I find in pubs with food everything is always sticky and it’s a great place to start your nights out the selection of jug cocktails are amazing just can not fault this place great job to the staff and management

Guys commented before on this. Had a meal tonight got an empty pot of above sauce? Asked if we could have it. Everyone looked blank. No sauce forthcoming? Strange..... if you have run out say so .... Customer courtesy?????

The staff are great. The food is good. The beer is excellent. The prices are reasonable. Nice decor also.

Went on a Saturday afternoon for a girls day out. Had a table set up in a side room for us, which we had previously asked for and preordered food. Now this is basic food, but great value for money, averaging around £5/6 and drinks really cheap. Very busy pub with a great atmosphere.

This is a casual place, with good food for a great price. The vegetarian breakfasts are great, food is always out quick.

Been here a few times and find the pub warm and friendly. The foods good and reasonably priced as are the drinks, the waiting on staff friendly and helpful. The only down side is getting served at the bar. Don't expect the bar staff to come to you as you wait your turn as they seem to serve whom so ever is in their scope of vision, perhaps their stuck to the floor. Never the less would recommend and will go again.

Always plenty of choice of ales, neers and lagers all at very reasonable prices,

Family meal here. I had the vegetarian curry which was lovely. The mixed grills were without steak after the recent meat problems but still good value. Desserts were lovely. Two for £5 and nice size portions. It was a good value meal.

We eat her a lot. Always good, quick service, friendly staff, comfortable surroundings. Must say however, very disappointed that the whole chain is cutting back on the range of menu items - especially at it seems like many of our favourites that have disappeared!

Huge pub, with cheap drinks / food. Good value, but not exactly exciting. Can get very loud. Tables slow to be cleared. The pricing policy also attracts a certain level of customer. It is what it is.

Ive been in here a good few times as I live in the area, and you only get what you pay for. this chain is well known for budget food and ale, whenever there is a compromise on price there is always a compromise on quality and quantity. you cant have it both ways. If you want to pay £4-5 for a meal then what do you really expect for that amount of money? A fish and chip take out is the same price. but this place has lights, wages, taxes, and a host of expenses to to pay for. As with all budget catering like Mcd and KFC they all pay minimum wages so staff turnover is high. so then they are only half trained before another new set of staff appears, and so it go's on and on. If you want top class service and food then go and pay for it in a real restaurant. I have to be honest for the money they ask for food I don't know how they put it together for that price. All in all this place is not to unlike most Wetherspoons up and down the country. You know exactly what its going to cost you for an evening in there. And its normally going to be a busy place. it will be relatively clean and modern. I think they are a good budget chain for what they charge.

Prices that won't break the bank. Friendly staff but severely over worked. Food average - chilli was spicy but lacking in liquid. Everything else bland

Really enjoyed my breakfast here we had a traditional which was 2 bacon 1 sausage half Tom 2 hash browns egg n beans and a slice of toast. Good value for money cooked and presented well staff nice enough and pub itself clean. Handy for wheelchair users. Disabled loo available.

Called here with family over the weekend, its a place of its own the spoons.

If you have a lot of time to spare you can go to colne wetherspoons. Not only do you get totally blanked by the staff they only see what is in front of them. They are not bothered who is next nor do they say anything. the food is very bland and cold. The tables are a mess you could say it is a problem with every wetherspoons I have ever been in my opinion I'd never go to any other places to eat and drink.

We regularily visit on a Saturday night. The sharer was a favourite. However menu now changed for the worse. Sharer no longer available so ordered 3 small plates for 10 pound. Not all options available and told sweet chilli dip now extra. Come on guys why change what works?

We were visiting the Pendle Hippodrome on a Friday night to see a show and wanted a meal.We had been stuck in traffic so we were short on time. We saw the Wetherspoons sign and knew we would get a reasonably priced meal hopefully in quick time. It was VERY busy in there!My husband asked a waiter what serving time was like and he told us fifteen minutes. My husband ordered chilli and I ordered vegetarian noodles. These were on a two for under eight pounds menu. Bargain!The meals came within ten minutes and were hot and tasty.The waiter was friendly and came back to check all was well.All in all we were happy and managed to get to the theatre on time.All that is stopping me scoring five stars is the table had not been cleaned which was probably down to how busy they were. Also, there was a somewhat loud and drunk group of people next to us and this made things a little awkward.I am sure on a quieter day the score would be different. There is a free car park behind the pub and it looked like there was a balcony on the back of the building. In summary, Efficient, friendly and reasonably priced. Worth a visit.

They always have a good range of beers on tap,from local breweries to international ones.The food is really nice and filling.It has different meal deals on for different nights.Nice ambient aptmosphere.

A Wetherspoons never fails to provide a very extensive range of good value-for-money food and drink.The staff here, as indeed at every other of their pubs I've visited, are pleasant, welcoming, and professional.

My daughter and myself had been on a 6 mile walk in wycoller and stopped of here before going back to the guest house. We ordered food and drinks and expected to wait but 10-20mins later the food was on the table well presented hot and served with a smile thank you to the staff on that night 12,08,2017

Good food,plenty of choice,very keenly priced and friendly staff in a nice atmosphere with lots of cosy nooks for privacy.

The manager and staff are great The food good and value for money and the Beer excellent The ambiance is friendly and easy to get to

This is our First visit to the Wallace and Hartley Wetherspoons in Colne.. First Class Place.. Shell and Emily are Lovely People,together with the Top Class Food and Friendly Service. Anyone wanting an Excellent Place to eat in Colne ~ This is Not to be missed .. You will Not be Disapointed... I only give Good Reviews..

We are always amazed at the value of the meals in all th Wetherspoons we have visited. A clean and well run branch named after Colne's most famous son.

You know what to expect at Wetherspoon's but this one can only be best described as average. Bank holiday Monday pm, not too busy which was a good job as only one person behind the bar. Four of us, all having a meal, the fish and chips were average and my steak was ok if not piping hot. The Jack Daniels sauce lacked and flavour. Overall, well the place looked tired so ...... average.

I went here with friends and we were going to be drinking quite a lot. We decided to go here after a few drinks to line our tummies and we did. As is the case in most Weatherspoon's the food was ok and reasonably priced. I don't expect to get a 5 star food at a Weatherspoon's restaurant.

Called in here,after being stuck in work,and absolutely starving. I have only been in for a drink,prior to this visit and had never tried the food. Ordered my food which came quickly but not too quickly. The food was very good,and didn't cost a fortune. If you have doubts about Wetherspoons, give it a try. I hope you will not be disappointed.

Meal was excelent value, we had the curry night special well prepaired, very tasty and a good choice. Great value with a drink included at £5.75

As far as Wetherspoons pubs go I tend to really like them or dislike them. As the standards of beer and food are generic, it is the style and furnishings of the pub and the attitude of staff that make the difference.As far as The Wallace Hartley is concerned, the decor is very smart and comfortable and quite in keeping with the great man himself. The staff I met were polite and efficient.And if you aren't in a rush - before you come in for your beer or meal, why not pop into the local cemetery which is only a 10 minute stroll up the road. The cemetery itself is rather lovely, with beautiful views beyond, but the purpose of your visit should be to pay homage to the splendid man who is buried here - Mr Wallace Hartley.

Great value for money, breakfast was beautiful, service was good, pub is very clean and has a great atmosphere!

Always smiley friendly staff with great beer and customers, never a dull night and great for a coffee and bacon roll too!

Great atmosphere, great cheap food. Cant fault it really. Apart from the disabled toilet, when id broken my leg i needed to use it and it really needed a clean. Never had a problem with any other toilet though.

On a drive to no where this Bank Holiday Monday. Popular roads packed, so we ended up crossing the border from Yorkshire into Colne. 1st visit to this particular Wetherspoons. Always enjoying the themed interiors of Weatherspoon's, and if you don;t know who Wallace Hartley was suggest you do a quick Google !! Nice interior, I assume representing the interior of a certain vessel !!! Served efficiently by staff, and food soon arrived, however an extra burger was also brought to table. We explained we had not ordered it. Staff returned it to kitchen, but returned to explain the item had accidently been added to order, and I had infact been charged for it, so here was a refund. Honestly Wetherspoons are so competitive I never noticed the extra cost, so full marks for honesty. Additionally I had made a mess of the order for Ceaser Salad and not ordered Bacon. Staff insisted we had the bacon, without charge, and produced said bacon very quickly. As previous reports its pretty standard fare at Weatherspoon's, but value for money is good, and the food perfectly acceptable. Glad to report food here was no exception and we both enjoyed out meal.

I visit every Sunday afternoon as it's my local. Can't say a wrong word . Staff , service , food is always spot on

Popped in for a quick dinner - really impressed food wise with the veggie Burrito and veggie curry. Service was excellent, particularly from Harry. We're locals and consistently enjoy going to the WH.

excellent good value reasonably priced quiet atmosphere nice surroundings will do it again more often

Standard Wetherspoon fare / menu available here so once you have been to one you know what to expect and overall the food was no better or worse than other "Spoons" I have frequented.If you have never been to a Wetherspoons because you are potentially from overseas or been living on the moon then expect a wide choice of meals many of them that include a drink - alcoholic or otherwise. In general it is good value for what you get. Service held up well despite it being packed due to the Colne Christmas light switch on.In summary- does what it says on the can.

had a few drinks while waiting for friends---beer was spot on as normal--quite full with plenty of the punters eating---looked and smelt good but on this occasion I was on the beer

having visited the wallace hartley on the 13th of november 2016 at 9pm until 12.30 am after enjoying a good night t 12.30 am we were approached by a member of staff to please finish our ďrinks as they were closing 5 minutes later the same member of staff turned the lights out in the entire building and said they would not go back on until the pub was vacated, surely this is not the right way to treat paying customers as you couldnt see where you was going and because of this will not be visiting this establishment in the future yours les & rose gott

Excellent friendly staff, we received our food just as we had ordered it including the changes we had asked for which the staff didn't seem to mind at all. The food was lovely and hot and great value as always.

We got to this restaurant at around 1730 and it was already very busy, which to me is a good sign. We had to find our own table rather than being greeted and shown to one which considering the number of people there was a bit difficult and then had to go to the bar to order, giving our table number. There is a good choice on the menu with some special offers available.The food came quickly,was very nicely presented and tasted good as well. We had a very nice sweet potato, chickpea and spinach curry. Lisa, the waitress/barmaid who served us was very friendly without being over familiar.The price was good and the food good too.

I had chicken with noodles and a cup of tea. It is a busy place but it's nicley set out. Low prices attract many people. It has nooks and crannies, so if you like eating in a quiter room then you can. The food is basic but is tasty. The staff are very friendly. I enjoyed it.

This large pub is sited in the town centre and named after the bandsman aboard the ill-fated Titanic who died in the tragedy. Inside the interior decor is mauve and blue and there are plenty of photograph and displays showing Hartley and local town scenes. The spiral designed carpets are a bit loud in colour and the internal pillars are covered in shiny black tiles and there are a few large green plants too. There were sadly a number of elderly customers who saw fit to swear all too regularly, that aside the meal (all-day breakfast) was well-priced, quickly served and well-cooked, so no complaints at all with that.

If you want a lukewarm breakfast where only the sausage is hot, then visit this establishment. Otherwise go elsewhere.

manager does not look after his customers no point in complaining maybe he needs to start looking after his customers a bit more. my breakfast was also rubbish.

Crap. Worst breakfast we have had. Sent eggs back because they were over cooked and cold. Replaced eggs, breakfast then cold. Asked for extra butter..... still waiting. Wont be returning for food. Not enough staff to cope. Only sue up to the job. Gone down hill since last visit.

Depends when you go , at busy times (12 -1 ) (4-6 ) too busy to get good service but not their fault . Otherwise great

Always rate this place, but I give it four stars today. No Buffalo wings and no gratefruit or orange for my gin! We have been loving this place until this week and feel bad that these little things were missing ❤

We have eaten here and it has always been good,one of the best wetherspoons eating places.Unfortuntely this visit turned out to be not a good experience.My wife had Gammon with a jacket which arrived just warm my father in law had Scampi which again was just warm and i had Steak and a jacket which was also warm,i was so hungry I just ate mine as we had waited so long for the food to arrive.My wife sent her Gammon back and they brought another one out but it came with chips,which my wife is gluten free and couldn't have them as they were coated so they took it back we said take the chips off and it will be alright,it went back again and eventually came right.Why was all our food cold and why did it take so long.They offered us a free desert.

Bargain drinks in a huge, well run, but slightly soulless pub. Everything, including food, great value, but you could be anywhere. The decor does make a nod to local history, but you have to look hard.

We have called in at this pub a number of times over the last 12 months when visiting Boundary Mill.The staff are always friendly and the food is cooked to a good standard. We have different selections from the menu which compare very well when compared to other Wetherspoon pubs. As previously mentioned the pub is in need of a refurbishment.

We visit The Wallace Hartley. One of the wetherspoons I have ever been too. Great value food and very good service.

We have visted wallace hartley a few timesEverytime we have ordered food it has always been lukewarm or coldMaybe they need training on keeping food hotVery disappointed