Chocolate Strawberry Tea Room in Pendle

Friendly staff and a great cafe inside. Only downside Is the lack of space in the cafe too many reserved spots.

Went to see the Christmas displays, which were fantastic, free, and a great photo opportunity. I had never been there before, what a place, full of hidden surprises. Something for everyone

Having spent £6,500 on bedroom furniture, we certainly didn't expect it to take 4 months for the order to be fully fulfilled and installed. The quality of the furniture is great, however, having to wait so long for the finished product after initially being advised it would be 8 weeks isn't great...and having to correct the professional plans drawn up to prevent disaster at fitting doesn't scream great customer service.

Greatly improved over the years. Very nice place to shop

Really good cafe, go regularly. Great choice of things to buy. Staff very helpful.

Not alot there food not great and price was high

Lovely mill to visit they have a good range of fashions plus household goods carpets,furniture.There restaurant is worth a visit.

Firts time there some good stuff to brows through, Only bought a couple of little bits but a lovely lady on the food and drink area served me, put a smile on my face 😀

Found a mattress topper, great place to shop. Plenty of parking easy access from the motorway.

It is mainly under cover, with the exception of the garden centre, which would have been nice to walk round had the weather been better when we were there. However, there are looks to look at and a good choice of food to choose from in the restaurant, well worth a visit.

Good choice of clothing goods, furniture, carpets and flooring, nice cafe

Could easily spend the day browsing. Lots of furniture /suites etc. Clothing, shoes, books, household, a massive area all well set out, clean with friendly staff. Lovely cafe/restaurant, good portions reasonably priced. Good selection of cakes. Large free car park

It looks lovely since being refurbished. The breakfasts are lovely.

This place is great priced well and food and service were very good. The atmosphere was good very big area with lots of space.

Always something new to see,mill is a big improvement from what it was. Well worth a look

I bought a bed from Pendle village mill I'm so pleased with it it's second to none the service was excellent the lads were great the staff are so helpful they can't do enough for you in fact my whole bungalow is kitted out with furniture from Pendle village mill I would not go any where else you are just great all of you been going for years even though they have changed hands it's no problem to them see you soon with something else

Unusual place -lots of things to buy -clothes -furniture-homewares etc. Good cafe -good food -good prices ! Will visit again.

Not as well stocked with items as it used to be prior to it's current makeover! Cashier left security tag on trousers that was bought! Had to go back following day to get removed! Another cashier i seen burst out laughing at the situation! Sorry but i don't find it amusing with having to waste my time and petrol money having to go back due to their incompetence! Should be more on the ball ! What if they do the same to someone on a coach trip? They going to find that funny as well are they?

This review is directed at the clothing section only as the rest of retail unit is brilliant including the restaurant, my wife was looking around the clothing section and wasn't sure where the size was on the blouse labels just at this time the female assistant was walking by and my wife asked if she could help her find the size Immediately she replied " there all one size" and continued to walk off, how rude !! We've been going there for years, now my wife will not return to the store, shame.

Bought 2 new single beds from here. The young lady who served us was friendly and helpful and went out of her way to advise us on the different quality of beds and the headboard types. Thank you Sumera, you are an asset to Pendle Mill.

Great selection of products. Everything you could ever need for your home from Made to Measure Curtains and blinds to flooring, carpets, and furniture. And everything in between. Lovely cafe on site too!

Some items A little bit expensive but you can get a good breakfast there

Went for lunch in cafe. Always excellent food & great service. Tables are ALWAYS wiped down after every customer which is refreshing to see. The staff work really hard to make the customers visit a pleasant one.

I've not been for a few years and it has really been improved in terms of range of goods and overall presentation. The coffee shop is very nice, being to sit outside in the courtyard is a bonus, food and staff there are great.

Okay for furniture and furnishings, generic gifts, and preserves.

A pleasant place with a range of items for sale in the various sections clothes, furniture plants, household. Pleasant ambiance and staff. Cafe lovely and a range of offerings. Car parking .

Very nice and food was good ! Dog friendly but difficult if you are on your own as the service area is out of site of the outside area so my dog felt a bit unsure as I couldn't see me ! Will prop understand next time

great place to browse shop and very good cafe

Went quite late in the day for a coffee, but the shop looked well stocked and interesting things

Food was good, had hot beef baguette & chips. Service was pleasant, visited on a Monday & even though it was busy they served 3 of us quite quickly. Would recommend.

Great friendly ,excellent for young children,calm relaxed atmosphere

Very clean and tidy plenty of choice across all products.

I am writing to express my disappointment with the service I received during my recent visit to Pendle Village Mill. Today, I visited your establishment and was interested in purchasing a lamp. However, when I asked a member of your staff about the price of the lamp, they were unable to provide me with this information. Despite their efforts, no one could locate the price, leaving me unable to make an informed decision about whether to purchase the item. As a result of this experience, I chose not to proceed with the purchase of the lamp. I believe that customers should be able to easily obtain pricing information for products they are interested in buying, and the inability to do so reflects poorly on the level of service provided at your establishment. I hope that you will take this feedback seriously and address any issues within your staff training or inventory management processes to ensure that future customers do not encounter similar frustrations. Thank you for your attention to this matter.

Love shopping here and the bonus is that my dog can go in with me. Lovely cafe as well

One stop for nearly everything from plants, clothes, shoes to party goods and cards. The cafe does amazing food and cakes too

We bought a Belle Sofa & Chair from Pendle Village a few months ago, very pleased with them both. The lads who delivered were very good and helpful. Thanks to all.

A nice selection of small shops. something for everyone .Great cafe

A lovely place and it allows dogs in too. Plenty of free parking, classy fashions, great garden center and the Cafe is fantastic!.

I bought a carpet for a good price and it was delivered and fitted 2 days later. Can't fault that.

Nice variety of furniture, clothing, ornaments

Nice place to visit if you're looking for furniture, carpets or beds etc. Or home furnishings such as curtains, bedding, ornaments. There's even a nice little garden centre to look around with some lovely flowers and plants on display. Nice cafeteria, too, with a good selection of food at very reasonable prices.

Well laid out and organised retail centre in a lovely setting. Keen prices and helpful staff. Nice restaurant and plenty of parking - although the first signs lead you the wrong way.

Great cafe, good food at a reasonable price.

Huge interior retail space so lots to look at and browse. Ample parking. Great cafe on site. The garden center lookes a little sad and understocked.

Had lunch in cafe, was very good.

Plenty of parking. Openly accessible to all but the heavy doors are not easy for wheelchair bound people to get through so they need help and all the freely available wheelchairs have broken brakes and NEED SERVICING ASAP. Very nice place overall and great cafe which is accessible to all and VERY reasonable price wise and food is VERY GOOD. We see repeat customers in their all the time which is great to see and the staff are very helpful and attentive.

Superb and everything well presented, backed up by a fabulous cafe. Great garden centre too at competitive prices to suit all budgets - well worth a visit and would certainly recommend

Worth a wander around. Lots of gifts for birthdays etc. The cafe/restaurant has friendly and helpful staff and great food.

Very professional service from all staff.

Some very nice furniture and soft furnishings. Smallest lighting department I've ever seen, but saying that, we found a light that was both ideal and very reasonably priced.

It's always worth a visit when in the area. Good prices for most things

Good service in cafe co-op funerals would do a roaring trade if they had a stall in that place

B&M for people who don't want to say they got it from B&M. The cafe can't even get gravy right 😬

Best burger in the North West 😋

Nice small mill outlet, great café, and fantastic staff that have time to be pleasant to customers.

Nice to look around, used for the carpet shop which was great. Cafe is nice too.

A plesent Mill to visit with a good variant of Clothes for both sex's, good selection of books, and a good Cafe, only drawback is the Speed Ramps, they are far to Sever and needs looking into.

Huge variety of furniture, clothing, rugs and flooring.

Very nice place a good collection of carpets, furniture, clothes and cusions and things. Not cheap but quality worth i visit.

Never seems to be any customers in this place. Always more staff than people. Can't go on like that forever. Cafes ok.

They've improved the layout since my last visit, it's much better now, plenty of good quality furniture and household items

Pleasant shopping area and friendly staff in the cafe.

Good food but not the best quality

Great food. All you could wish for for a lunch out. I cannot find anything wrong with the menu (I'm vegetarian and diabetic) with the cooking or with the service. It's warm inside the café and there is outdoor seating for the summer months. It beats just about everything else in the area for prices and service. (especially Boundary Mill) It's a pleasure to finally be able to put a good review on Google from a happy customer.

Good food and something nice to buy for everyone.

Nice place,plenty of variety,prices in line with other places

Always interesting place to visit. Good value cafe.

Visited Pendle Village this am for a rug and a mirror. Very helpful girls at the counter couldn’t do enough for you. Helped with advice and measurements and were lovely.

Good visit, spent too much money, and a good late lunch in the tea rooms

Nice place, friendly and unusual things to browse. Cafe is always good too.

Nice little shopping centre , they have excellent collection for furniture and furnishing but not the clothes

Bought a few items of furniture 😊 lovely quality and friendly service 👌 😊

Went to meet Father Christmas with my grandsons, and was amazed at the effort that was put into the event! Afterwards we looked round the shopping area and the wide selection and value of goods available and purchased several items. The visit was rounded off with a lovely fish and chip tea great value. We will definitely call again.

Always good and welcoming to the 8 kids we take with us on our nanas and grandchildren days out xx

Bistro is lovely, great food and friendly staff.... shop is cold however so wear something warm!

Lots of products, very unique. Super staff. Perfect coffee shop in the end when you can have a sweet cake, nice meal in day time or lovely breakfast. I absolutely love this place and many times like come back. Always decorated with such a lovely products. Definitely recommend it!

Called in when passing. It was an excellent shopping experience. Staff were friendly and helpful. The range of goods was very good. Enjoyed our visit and will come again.

A hidden gem just off the motorway and next to B&Q. There are some fabulous items in here, home deco, clothes, seasonal items...

Good selection of reasonably priced and quality goods, big enough to justify travelling too but not too big to be overwhelming. Well worth a visit.

Attended Easter pop up event with 7 x 2/3 year olds and parents/grandparents.....Really good, children loved it and not overpriced. Then had lunch in the Chocolate Strawberry, you can imagined the chaos with 7 toddlers but the staff were marvellous and couldn't do enough for us, food excellant .....Thank you to all concerned for a Very pleasant experience...100% happy

Lovely food but toasties well overpriced, only a little bit of salad as an accompaniment but the same price as a full meal of pie, chips and beans.

The food here was wonderful and the staff in the cafe/restaurant were so pleasant and couldn't do enough for you. Like all the Mills had looks tosee if you want a browse. Worth a visit. Plenty of space on the car park.

Ahmed and Ash fitted a carpet this morning, quick efficient job. Would definately use again.

Loads of great value items from all departments.

Got new carpet from here and very happy with service and the guy's who fitted it were excellent 👌

Very expensive on clothes didn't bother going around the mill

We used to pop in to Chocolate Strawberry Tearooms when visiting Pendle Village but since getting a pup we could not access the cafe through the mill. It has since allowed dogs into the mill which is a plus. We now travel (over the border!) and visit the cafe (outdoor seating only with dogs) every week and can honestly say we have never had a bad experience. The drinks and food are always freshly made and the service is excellent. A big shout out to the staff that are always lovely and friendly even when it's very busy.

We have just had a carpet supplied and fitted by Pendle Village Mill and we could not be more pleased with the whole experience. From Ian in Sales, Julian who measured up everything and Ahmed and Ash who fitted the carpet beautifully who were all very professional and friendly. I would not hesitate to recommend this company to anybody who is looking to have a new carpet fitted.

Was here for breakfast and will never return as to start waitress placed her finger in my wife's breakfast, bacon was under cooked, sausage was tasteless, everything was coated in oil and to top it off toast was burnt so sent it back only to get 2 slices of bread that were slightly warmed.(surely it's a basic skill for a chef to cook toast) All this for £9.50 each, I know prices have gone up but at this price I was expecting a good breakfast not what we received No apology from anyone at anytime

Great place to shop all under one roof.wheel chair access throughout the store.

Straight to the address no issues

A bit tired and disappointing shopping experience

Lovely place for gifts for your friends and family 💞

Our first visit here today lots of choice of products to browse good disabled access throughout, coffee shop with lovely food and excellent cakes reasonable priced . The downside not very welcoming atmosphere and floor (looks new) doesn't look nice at all needs more Greenery and maybe a sofa or two around to take the edge off (for the men folk) toilets really need an update ,but saying that a pleasant enough place to spend an hour or two would have given 3 * but an extra one for the cafe 😁

Not much to write about. I suppose it's one of those places you like, or you don't like

Perfect for anything school uniform related. My daughter is at Fishermore & they have everything you need. Just off the motorway, it's so easy to get to.

What a difference from the last time I visited many years ago, bright cheerful a whole variety of products to numerous to name. Had lunch in their Chocolate, strawberry tea room, home made food excellent service, can't wait to go again soon. Highly recommend a visit.

Had flooring fitted today and an excellent job was done by Ahmedz and really great customer service from Ryan. Thank you so much we love it 😊

Regular visitor to the mill . It has a lovely selection of furniture,clothes,footwear, bed linen , curtains etc. Also a small garden centre. The tea room is excellent value and has a good range of food and cakes. Toilets are available in store and tea room and are very clean

I always do my children's high school uniform shopping. Sometimes they have the size sometimes they don't but the staff is always very helpful.