Westpoint Restaurant in Argyll & Bute

Ooh this chippy is ACE! Grandson had jumbo sausage & we had Haddock & Chips! Both brilliant! Service was so quick even though the place was full.

We used to absolutely love this place & were regular visitors, making the trip up from Glasgow to celebrate special occasions or drop in on our way up to family holidays. I don't know what has happened over the last couple of years but it seems to have hit a steep decline & unfortunately this will have been our last visit. They no longer offer the great service & beautiful food they once did. Our visit started badly when, as we were being greeted, we were informed with a shrug that this famous shellfish restaurant had, in fact, no shellfish on the menu. A failure with a delivery & no contingency meant there was no fresh shellfish available (oysters apart). OK, we can deal with that but a phone call to let us know would have been appreciated. Once you're at Loch Fyne you don't have many options to drop-in elsewhere, although the manager made it very clear we were welcome to leave before we sat down. Food was ok but 2 chowders arrived quite cold & appeared to have been poorly reheated. A member of our parties main dish arrived along with the starters whilst the waiting staff seemed unable to hold information or write down orders, making me repeat myself several times. I opted for a burger (I wanted mussels), it was distinctly average. My 6yo daughter was very happy they did have macaroni cheese & she enjoyed that. As we finished dessert (again some things not available) we started to hear some shouting, then louder swearing & banging as our poor amnesiac waiter scurried out of the kitchen being berated by (I assume) the chef behind him. It was quite funny until I remembered I did in fact have a 6yo in our company & the swearing was pretty inappropriate. Cue the kitchen porter wheeling out the bins past our table in his hi-viz vest & I'm starting to question if this is a set-up and Ant & Dec are about to jump out on me. We complained to our manager friend who seemed to get a bit huffy & argumentative although we did get a discount eventually, we still paid for the full meal just minus the price of some wine. We were the last people to leave (closes at 4.30pm!) & had to exit through the staff meeting as the manager berated her staff for having to give us a discount. I was waiting for the slow hand clap as they gave us a guard of honour on the way out, they even quickly locked the door behind us. So yeah, if you're looking for a Fawlty Towers experience or some macaroni cheese, I guess you might visit, we probably won't be back.

Whilst working in the area I went here 2 nights in a row due to the quality of food and well priced winter warmer menu.

Nice place with a refined but friendly feel. Food to a high standard and good portions, unexpectedly affordable too in comparison with just about anywhere we'd ever eaten. Recommended. Update, should have said before. Wife had absolutely chronic shits around 20 minutes after leaving. Shocking.

Awesome food, would totally recommend.