West Cornwall Pasty Co in Harrogate

Food was an hour late , cold and missing ingredients. When I asked a waiter about the missing cheese from My Philicheese Steak sandwich he shrugged and said ‘it’s not my fault’ . Our waitress was surley from the start - possibly because the restaurant is so awful she must have been having a rubbish time. We received our drinks straight away and my father in law kept his tea to go with his food . Unfortunately, it was stone cold after the hour’s wait . 3 out of 4 of us ordered the Philicheese steak sandwiches and after waiting an hour for it , the steak was cold and there was no cheese. When we complained we were brought a cold slice of smoked cheese - when I said what about the other 2 people they almost ‘threw’ down a plate of 5 slices of this cheese. We pointed out that it was cold and should be ‘melted’ on the sandwich and also the wrong cheese entirely (I cannot stand smoked cheese and would never order anything with it in). The staff, including the manager were unapologetic and kept making excuses. As, by this time, we were in a rush to get to the cinema, we said we didn’t not have time to listen to their protracted arguments and excuses and we said we would pay for half the bill - which was more than we ate ! Awful awful place ! Don’t bother to go there !!

We booked the Porterhouse Restaurant based on the photos on TripAdviser BUT we were extremely disappointed when we arrived at the restaurant to be told that it is no longer a Steakhouse and has not been a Steakhouse for 2 years!! We however decided to stay for dinner and my husband was pleasantly surprised by the steak. It was tender and cooked to his specification. I had the Beef, ale and mushroom pie which was a bit disappointing. The pastry was very soggy, the broccoli was so overcooked it was basically mush and the new potatoes were very overcooked. One plus was that the cutlery was presented in a sealed packet although the condiments were what we would have had on the table pre-covid. I did see a waitress wiping down the chairs and just changed the table cloth but the condiments were not wiped down If we had a choice, we would not eat here again.

Wasn’t expecting much but after a long day away on business I noticed that this place was now on JustEat and they deliver. Ordered a large pizza and was delivered prompt and piping hot. Absolutely fantastic. Well cooked, tasty and delicious! Fantastic! Will most certainly be ordering again. Even called the manager this evening to say how excellent they were....

Just popped in for some lunch , luckily we got a table it's a very nice place quiet ,very chilled staff were nice .I ordered the beef brisket sandwich it was very nice and succulent but I've got to say for the price when it turned up it was extremely small ,whilst my my friends were tucking Into a big plate of fish and chips and a nice chicken burger I kinda was left disappointed , only order the beef brisket sandwich if your on a diet

Used to be fantastic! Shadow of its former self. Poor quality, burnt chips, soggy fish. Do yourself a favour and give it a miss!