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3.5

Based on 24 opinions finded in 1 websites

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Nº 679 in 809 in Calderdale

Nº 123 of 133 British in Calderdale

CUSTOMERS TALK ABOUT DISHES WITH..fish
Score
OpinionsNoteTripAdvisor243.5

comment_iconOpinions

After going here for over 25 years never again. Poor customer service, prioritise the online orders and ignore face to face customers. 4 staff in the shop and was ignored by all bar 1. The service has been steadily going down hill and tonight was the last straw. Such a shame as I like to support small local businesses who need the support.

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Linzi3012 . 2024-03-28

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Usually Wendy’s chippy is a nice place to go get food but tonight it was absolutely awful. The lady on till clearly didn’t know what customer service was and the whole order was stone cold. Considering they still had nearly two hours of being open you’d think Wendy’s would be serving warm food. Really disappointed with tonight’s order.

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Mark C . 2024-02-05

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Absolutely foul gone really downhill be going years but today was it for me won't ever go again or recommend You need to serve good food like you used to and as for some of staff they need to be more hygenic

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Darren G . 2023-10-27

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Placed an order for delivery...I'm sure the guy taking the fone call was deaf ...missed half tje order off .rang up to enquire and was told I dint order what I ordered to be told would have to oay for rest to be delivered .fair enough but the guy was rude as well ....use this place all the time with no problems ...wont be using again !!

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Jane mcculloch . 2023-03-03

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Wendy’s chip shop not happy with tonight’s service received. Banned for a genuine non payment because their machine didn’t take payment for whatever reason they do now say it lost signal but they only tell me it lost signal now I’ve put negative review over 6 months later due to tonight’s service But I was unaware of this at time of purchase however if the owner Alex had contacted me via phone any issues could of been resolved swiftly and promptly which would of saved his staff from abruptly putting a phone down on me when I call the shop for another order months later still at this point not knowing my last payment supposedly wasn’t processed by there staff. Not forgetting I was unaware of any issues between me and my family and Wendy’s chip shop or their staff until today. Up on challenging the staff for prove of non payment and receipt for food supposedly ordered I still await an itemised receipt as was refused this. In no way did I tell any driver I would be at the shop the following day according to the owners comment to pay when when I thought machine had taken payment so that part is a fabrication from someone at Wendy’s chip shop elland but this was expected from such a place like Wendy’s Everyone is allowed to do reviews of there experiences bad or good it’s freedom of speech there is in no way any intention of being horrible here it’s just a honest review from my experience during my visits to Wendy’s chip shop in elland and it is my choice to take my business else where along with my family’s and friends business also taken else where. I think it is brilliant that Alex the owner has so much trust and believe word for word from his staff when he has such a huge turn over of staff weekly this alone should ring alarm bells with anybody reading this and think why does the chip shop have such a turn over of staff for such a small business and a huge amount of negative feedbacks throughout different sites on the web At the end of the day it’s always about the customer when your a customer focus business there for disbelieving customers means potential loss of trade surely that’s not good for business. Just so anybody reading this understands what I mean here it’s that the owner has threatened me for making an honest review The owner has made a threatening manner comment to me and this is not tolerable for a genuine error on your part not the customers and in no way is my review personal to any individual at Wendy’s but your comment is very targeted which I will be looking into and taking any appropriate action. From being barred at Wendy’s 3* (stars on the door) chip shop we now go to a 5* chip shop with no hassle at all and all items paid for prior to any delivery so you did us a massive favour. What an easy happier service and comes with hot food because there is no mucking around at the door with card readers and delivery drivers are very polite. Now this is the service I was looking for.5* scores on the door thank you to them Also so anyone reading this review Alex the owner and staff keep saying he’s a 5* scores on the door business but he’s lying about his scores on the door business as his scores is 3* He has to do this to make people believe his business is amazing so just so everyone knows here below is the word for word of scores on the door from scores on door website. So below is the truth not a lie Wendys was awarded a Food Hygiene Rating of 3 (Generally Satisfactory) by Calderdale Metropolitan Borough Council on 2nd August 2022.

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Lee . 2022-12-23

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De lekkerste frieten die er zijn! Met mayonaise, pindasaus helemaal lekker. Er is maar één Wendy's in Nederland.

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coend234 . 2022-08-31

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Very good food. Taste is fantastic. Excellent service,friendly people Price / food is good, nice food for a nice price Patatje oorlog kan ik echt iedereen aan bevelen

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Z2165WQjeanv . 2022-08-29

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If you’re looking for a lovely fish and chips then don’t bother ordering it here and waste your money. This “fresh” fish went straight in the bin. Won’t be ordering from here again food was a disgrace. Spoke with the chip shop and was told it was fresh and they weren’t interested.

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lauragC9013YB . 2021-12-30

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Family telling us you should try it much better than it was, so we did Portion size was ok but half the chips were not cooked and the real weird bit was how can you cook half a fish wasn’t just mine the wife’s was the same half the fish the batter was awful, should have stuck to my guns and gone to the normal place

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REDCHUCK . 2021-11-27

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Called for fish and chips on visiting Halifax great quality meal, super fresh tasty chunky fish and delicious batter ,friendly helpful staff very clean environment, went back next day to take 8 home to put in freezer they were so good (we miss our Yorkshire fish ) we will be back for more on our next visit

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309andrej . 2021-10-13

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Fish and chips cooked the old fashioned way beautiful so mouth watering. Highly recommend I live in lindley and this is by far my favourite fishiers

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default02112020099 . 2021-07-04

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I use this t/a all time, always great service, lovely staff,never had any problems which weren't solved immediately. Highly Recommended.

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13kirstyi . 2020-05-27

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We took advantage of their lockdown delivery service. We place our order for a timed delivery. Everything went smoothly. We ordered two lots of fish, chips, peas and curry sauce. Great food - will definitely use them again.

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David S . 2020-05-24

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Wendy's are delivering during the lockdown. Brilliant fish & chips. Friendly & excellent service. Well done.

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MagCrow . 2020-04-22

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The NON SOGGY STANDARD ACHIEVED! Very good fish and chips. Far far better than most and beats the nearby and much mis advertised 'Award Winning' West Vale Fisheries who really should have to take those signs down. Wendy's beats many restaurant efforts at chip shop prices. Haddock or Cod.

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Periphvision S . 2019-04-23

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The service was very good the fish and chips are outstanding i also went last week and had sausage chips and gravy it was great

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Kasen C . 2019-02-18

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The guy doing the frying is so rude and whilst i was waiting for my order he spoke to the lad serving very rudely and wasn’t any need for it, The guy looked so upset. Letter of complaint coming your way You don’t speak to staff like that and never in front on paying customers. I was left feeling awkward and sorry for the guy

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Muchu76 . 2018-10-12

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I have been going here since I was a child. They have great chips - the ones that are a good colour, not the pale ones that seems to have been the trend for the last 10 years. The fish, I have never found a bone in any of their fish and always cooked to perfection - the batter is just right, never soggy. The rag pudding is excellent and the fish butty with a sprinkling of chips, fish-shaped baps great. The staff are very friendly. Great Chippy

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5225H . 2018-07-31

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I eat lunch here once a week and it is a real treat. The staff are really friendly and the food it always hot and fresh. Best fish and chip shop for miles.

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johnl69 . 2018-05-18

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The best fish and chips ive ever had been going for years and never had any reason to complain 10 out of 10

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williamwill69 . 2016-12-27

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Very poor bitty chip scraps × 3, rolled so tight the batter stuck to the paper × 3 leaving none on the fish..fish quality OK but small fillet...and to cap it all they were freezing after a 2 minute journey to the table. Never again

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Joe C . 2016-09-12

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Sometimes when we go you can tell the chips have been reheated. Not as busy as it used to be on a Saturday lunch time.

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lynnh311 . 2015-11-09

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This place is always busy so thought it must be worth trying... And it was! Lovely hot crisp fish and non greasy chips. Service with a smile was an added bonus too. Great being able to park outside the shop easily.

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rachelhelliwell75 . 2015-10-14

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My family have been coming here years and despite it changed hands the food is outstanding the staff out friendly and warm . Would Deffo recommend the rag pudding and fish and chips of course .

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beckahm . 2014-09-05

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