Wendy's in Sutton

Great food, tidy restaurant, attentive and professionally friendly staff always feel welcomed and always returning due to. Big shout to klaudio and naastasios always going the extra mile with each customer... Lots of smiles and good energy. Defo the best fast food service in Sutton.. These individuals need to be rewarded as they play a big part in the atmosphere and staff effectiveness.

Service was great Appreciate Staff

Food was Delicious 😋 Will definitely visit again.

The fries were very good but the Burger was dry and seemed old.

so much better than mcdonalds, these spicy nuggets, wow

The food here is amazing, definitely recommended!

Delivery was late, food was cold and was very poorly put together, will not being ordering from Wendy’s again

Perfect place to Eat In Delicious Burgers… Friendly Staff 😀.

Bacon stir fries was delicious….Recommended

Lovely Environment…..Enjoy The Burgers

Everything was good. Will visit again

They didn’t give us any of the food what I order only a burger and chips for 25 pound

Twice we've ordered for delivery, twice it's been abysmal. Mistakes with the order, cold food, missing toppings, poor portions... chicken wraps contained about one third of a chicken fillet slice, tortilla was limp and the avacado was pasty... Still hungry and hangry....

I found the food to be warm at best & rubbery.

Great branch. Good service thanks to Kayden. Nice wendys

Decided to try Wendy’s for the first time as I had heard good things about the food, staff and atmosphere and I was not disappointed at all.

The best hamburger I've had. Service was good

Coffee was not covered properly spilt all over the bag and food

Just a simple afternoon meal with family. Been a few times before so feel ready to review. Food is burger menu fare with their own variations, notably jacket potatoes and more options for fries. Pricier than McDonalds or Burger King i would say to give some context. Food served is has always been cooked well and doesn't take too long. Service is ok and main let down as with most eat in areas, not cleaned and tables wiped enough - last time was a Sunday pm and small number were dining in, so not sure why that is not taken care of. if busier earlier. Often have their meal option with a frosty, a vanilla or chocolate style shake which is good, if not amazing. Other disappointment last tine, was they were not serving their jacket potato options, something the wife likes going there for. Only first time out of three, so may have just been a supply issue.

Great Management In The Store. Appreciate The Efforts Who else is running the store. Food and environment was amazing.

Great Customer Service and food was tasty. Will visit again

Perfect Place To Eat In. Delicious Triple Cheeze Burger. Lovely Environment Recommended This Place

Lovely staff, were extremely helpful with finding what I wanted to order and ensuring the order was right.

Just to say this was my first time in Wendy’s and I was just expecting another macky d’s, if I’m being honest, how wrong I was I had a Dave’s double but added some cream cheese and omg it changed my life, on and btw your fries are way better than macky d’s I will deffo be coming again. Just next time maybe put a little more cheese on the loaded fries I ordered. They were still nice.

Warm and delicious food, lovely atmosphere, and kind staff. Definitely worth every penny.

From the moment I walked in the staff seemed friendly and helpful and I’ve never been to Wendy’s before, the burger was so nice I will certainly be coming again.

The food was perfect, delicious and hot. The service was amazing. I will be returning to shop in the future.

Food is way better than other fast foods. They have kids menu. Place is always clean, atmosphere friendly, and clean.

Small but perfectly made wrap. Service was fine and the kitchen area looked clean. The few staff were very busy with no break between customers, (the order board updates showed this), and it was clear that there was no spare capacity to clean tables or empty bins without compromising customer service and wait times. Otherwise it was fine.

I went in for lunch the other day, been many times since Christmas as the service or management had improved, one of the manager I believe her name was Lucy was very friendly and helpful however my experience this time was absolutely disgusting... management was rude I've never seen this lady before but apparently she is store manager and she can't even give good customer service, very rude and abnoxious. I asked for lucy but apparently she's left which I think was a horrible idea as she gave excellent customer service everytime.where the staff now don't care at all.

Food is bland AF, the staff are rude and about as useful as a chocolate teapot with none of benefits. On a plus, they do have halal chicken.

I decided to get a jacket potato from Wendy's. After all, you can't go wrong with a jacket potato, but I was sadly wrong. The chilli topping had a lack of substance, and the potato was slightly underdone. The restaurant was very quiet with only me there. In contrast, the burgers are delicious. So much so I felt compelled to go go back and thank the manager and staff. But the jacket potato did not warrant a return visit to express my thanks

Ordered breakfast and was disappointed to receive fries instead of the breakfast potatoes. And the fries were overcooked so they were hard too. Not very happy about my order.

Nice place food not bad I had chicken wraps which were nice

No lettuce in all three burgers

Best burgers in Sutton! Thank you Anastasios for the service!

Expensive meals and the size is not so big. The avocado of the salad is better to be cutted not like a guacamole. The chicken nuggest and the chicken burgers was tasty.

Collect our order in about 2-3 minutes. Proper burgers clean restaurant and friendly staff. Anastasios was very helpful with our requests.

Baconator is a must if you visit them. The staff is friendly and polite. Anastasios served us with a smile! Definitely coming back!

Quick service and delicious food.

People were kind and efficient helped a working person

Expensive for quality and size of products. Not very clean inside the restaurant especially in the toilets. First and last time in Wendy's.

food tasted nice, great customer service from nashawn!!

Very friendly co-workers and well prepared food. The cleanliness was perfect as well as being tidy with professional service.

The worker (Nashawn) I believe, had some amazing service and did everything I asked.

Cheese fries were just chips with sauce dumped in a vague lump on them

it was freebie Friday and we was meant to get 6 chicken nuggets as our order was over £20. but we did not receive or able to put that it was missing

Worse burger I ever had and the lack of effort and food and even quality I don't know how you lot stay in business

Said was out for delivery then 10 seconds later the front doorbell went so the tracking was off but not going to complain at getting my order early

Driver went to the wrong location when it was obvious on the map where I live.

Pedro is busy talking to a customer and could not acknowledge the customers that are waiting to be served. Wasted my time and I left the shop.

I’m still waiting for my refund. The food was cold, not even slightly warm. I’m not paying good money for substandard food. I already submitted a complaint. But nothing has happened!!!!!!

Honestly tasted like it was cooked yesterday and freezing cold didn’t help that they put two ice creams on top of the burgers and crammed it all in one bag

Great burger, but a child in there screaming lots and the staff not doing anything about it not even speaking to the parents. Just allowing it made the atmosphere shocking

Order arrived late, delivery guy was on a pushbike and went to the wrong flat - halfway down the road - was very rude when he phoned me. Food was of course cold by the time he finally arrived.

The food was over 45 mins late. When it arrived it was cold and the chicken wasn’t cooked properly. The portion size was smaller than a regular Macdonalds burger that is half the price and is at least edible. The chicken burger and wraps were not cooked properly in the middle and were still freezing cold

The burgers were disappointing. Quite bland. The chips were nice. The nuggets are tasty but absolutely tiny. Service was quick. Not especially friendly but not rude either. The biggest issue for me was the water leaking from the ceiling behind the counter. I'm not sure what the leak was but it doesn't feel very hygienic.

I always do enjoy the breakfast offerings at Wendy's and this place did it very well. Food was nice, service was quick and the one member of staff on the counter and kitchen (quiet morning in fairness!) was friendly too. Can't fault it! 👍

First time ordered from here. unfortunately never again. arrived just about warm. chips size for money poor. had a chicken wrap. only one bit of chicken in which is very poor for price. burger not bad in flavour but needed heating up with the rest of food. would not order from here again.

Very yummy, nice clean place with fast service, big juicy burgers and crunchy chips.

Great Service, near closing but Jose (the manager) was cleaning tables and said we could sit wherever. Food lovely, but more expensive than your typical burger places but worth the few pound more. Eaten in many of their franchises in the UK and very consistent and their people added the extra star. Best ‘fast food’ in the area. Cheers Jose!!!

The burger's are Very good little expensive but you are getting succulent food juicy burgers better than McDonald's and burger king

The burgers were cool, abit like McDonald’s. The service was quite fast. It was quite loud but it is a fast food restaurant on the high street at lunch time. Overall it was good!

I ordered large fries and it looked like it was medium fries so I expected more fries. Other than that the burger was 10/10.

Over priced, small burgers, with half the ingredients missing.

Shame as it was very cold and needed reheating in the microwave sadly :( not the same xx

Yesterday was my first visit to Wendy's restaurant. You order your food via digital screens. The food selection is brilliant. Once the food is ready, you can collect it from the counter. The food was served hot and fresh. The restaurant was clean with lots of seating. The food is also competitively priced with other similar fast food restaurants. I highly recommend visiting this restaurant.

This is the nicest Wendy's in the area, the staff are the most friendliest people i've ever met in any restaurant ever, all of them are EXTREMELY pleasant. I wish I could tip them or something because they are so fantastic.

the driver stops at many places before arriving at mine. Ordered a large Vanilla Frosty but got a regular one instead.

Watched the courier on tracker from pick up til delivery. After picking my food up at Wendy's the courier must've spent 10 minutes or more outside Mc Donalds, then presumably made another 2 drops before getting to me. My hot food was cold and had to be microwaved, my frostie had melted and had to be put in the freezer. As for the couriers highway code he went the wrong way up a one way street (prob on pavement) . Through the end of a closed off road for roadworks and then out of another dead end to get to me.

Nice fast food restaurant. Good prices using a voucher.

In Taiwan, in the last century, there was an agent that introduced Wendy's Burgers in the 1990s (the Tainan store is located at the intersection of Minzu Road and Park Road, opposite the Dayuan Bai Minzu Store)! It's a pity that it disappeared later. This time I came to London and found it by accident next to Sutton station. I’m happy to see Wendy’s burger, which is full of nostalgic flavor!

Great burgers, better than the others on Sutton High Street. Clean sitting area, friendly staff

always amazing, love bottom less drinks.

Food was very late and cold. Very disappointed

Placed order, delivered on time but the order was completely wrong. What ever was in the bag wasn’t what we ordered! Looks like we may have been delivered somebody else’s order!

I always order from here I messed up my deliveroo order and had to call to edit it, they did it with no issues. I’m on my period and that would have been my last straw… we stan for Wendy’s Sutton 🫶🏾

Chicken nuggets and burgers were small but tasty.

THIS IS THE BEST RESTAURANT IN THE WHOLE OF SUTTON! I always go there when I go to sutton and always get exactly what I expected so a BIG thumbs up👍👍👍

I’ve complained and heard nothing back. The food was late and cold and uncooked.

I spent just under £60 and half the order was missing! actually a joke

Burger was not cooked pink red meat through outwont be ordering again

Food was tasty but cold by the time it got to me. Should have taken 6 minutes and took around 20 to arrive.

no cheese in my sausage egg cheese croissant

Food was excellent, and all chicken was Halal! Some may find portions reasonably small though.

The burgers are tasty, the fries are really fantastic, the restaurant is kept clean and tidy, customer service is great - polite and always with a smile. Didn't expect all these from a fast food chain. Keep it up!

The delivery is really fast. earlier than expected time

the food was amazing!!! fast services and a clean environment. I recommend coming here.

You don’t expect to pay £27 for burgers and chips and to live 10 mins down the road for the food to be stone cold, I hardly get take aways because of this reason but my son came out of hospital so I said let’s have a treat and order a Wendy’s and to our disappointment it was very cold not even edible, I don’t expect to have to re-heat my food up

food is lovely staff are really friendly thousand times better then McDonald's

Service was very fast, burger was nice friendly staff. Id recommend eating here

Driver took ages & food was cold on arrival

The wraps are not upto the mark... but burger and nuggets are awesome

I just watch the delivery driver going around in circles

So much better than McDonald's or Burger King, this is the tastiest burger in Sutton. Staff are fast, friendly and efficient. Just had the breakfast for the first time and walked out with a smile.

Each and every time we place an order for delivery with Wendy’s, it is a disaster! Items are always missing. The workers are like they don’t care. Tonight we ordered three combo meals. Baconator, chili and large chocolate frosty; 10 piece spicy nuggets with sweet chili sauce, large fries and a sprite; 10 piece plain chicken nuggets with sweet chili sauce, fries and a sprite. When I saw the small size of the bag, I knew it was the wrong order. We received two bottles of water, two bbq sauces, two medium fries, six nuggets and a soggy piece of chicken with a slice of unripe tomato between two pieces of lettuce! It’s beyond frustrating and shameful, the piss-poor service.

The milk carton burst and leaked over both chicken wraps and the fry containers gutted :(

Nice food, but it's not very filling and way too pricey compared to alternatives. They have better deals now but it's still quite expensive.

Food cold again coz couriers pick up multiple orders from different restaurants …. I try and talk to drivers but none of them speak English and understand me …. You need to tell just eat that it’s no acceptable and you’re getting bad reviews due to this

Food was ok burgers were warm and chips were cold to warm. Much better when you eat in than when you order on just eat, such a shame as food is not bad.