Based on 1.955 opinions finded in 4 websites
Based on 1.955 opinions finded in 4 websites
Opinions
It's very similar to McDonald's, fast and quick service. The food is okay, probably a tiny bit healthier than McDonald's.
Luke J . 2025-01-07
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Shehla is very pleasant and the food was amazing. I will definitely eat here again.
Mikhaila . 2025-01-02
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Shela has great customer service and is very pleasant. The food was delicious and I will return soon.
Denecia Barrett-James . 2025-01-02
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The salad was good for a burger place.
Handy Man . 2024-12-30
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The bacon is not ate able and dry.
Wiktoria Sawicka . 2024-12-30
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The Burgers are great, chips are awesome. It's just a bit pricy but everything is good.
大國奏音 . 2024-12-27
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Janae and nashawn they were really helpful and my order was made quite fast good was easy and hot
Τάφ Γάμα . 2024-12-23
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Absolute rip-off. You can easily spend £35-40 and still come out hungry. The portions are ridiculous. Even 20 chicken nuggets is not enough for a 12 year old boy. I will avoid this brand. Imagine how much chicken meat I can buy from £35? Take away food, junk food should be cheaper. What are we paying for?
Tibor Gabor . 2024-12-22
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Had very experience.. Very good service and very friendly staff like Shehla Taimoor
dave . 2024-12-22
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Lovely place to spend time with family. The staff is so amazing... Very friendly people working there like claudio.. Anastasios...don't remember all the names.. They are all very friendly. The only thing missing is fish burger
David Diallo . 2024-12-22
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The staff were very nice and very good service and the food was lovely and Anastoasios was very nice
Harley Sullivan . 2024-12-19
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Very good service especially Anastasios and food was top-notch👍☝️would definitely go again
Idris Umar . 2024-12-19
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very good food i enjoyed it very much and amazing service
luke allen . 2024-12-19
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It was nice to visit Wendy's. I ordered via self service and haven't encountered any problem.
shei ilao . 2024-12-14
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Staff friendly especially Klaudio, food is excellent
Dean Smith . 2024-12-13
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Ate from here got food poisoning emailed head office no response poor customer service id avoid
Chris Knight . 2024-12-08
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Shehla is the best!!!!! 😁😁😁😁 I love the fries and service is very fast
Sara Dosani . 2024-12-06
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Decent fast food place. Better than competitors in quality.
Fi . 2024-12-05
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Good service. Shehla is helpful
KK Wong . 2024-12-04
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super good service by Shehla on and very sweet
Emily Minnick . 2024-12-04
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shehla food was very good shehla is very nice to customers aswell
michele docheva . 2024-12-04
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Shehla is amazing had a great customer service
Shraym Mugenyi . 2024-12-04
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Service was very good Shehla was very friendly
Lucy Broster . 2024-11-30
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Amazing decorations, good quality food, and very filling
Tianna . 2024-11-30
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I went to Wendy’s in Sutton it was such a lovely experience the workers were amazing they had the best customer service especially from Erika and klaudio. And the food was amazing the burgers meat was authentic overall it was great. I’d recommend
Rita Gobo . 2024-11-30
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Shehla was very warm and friendly. Great customer service from her!
Abiran Raguthas . 2024-11-29
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Shehla is very nice lady❤️❤️❤️❤️
Farhan . 2024-11-29
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Ordered through Just Eat and they forgot my drink and I could not call to complain or ask for replacement. Supposed to be convenient to order online but not if staff do not pay attention to order, that wasn't even a big order. Food lovely and cooked well, just missed the lovely chocolate frosting drink. Update: went in shop and the manager replaced item and offered another item of choice, well redeemed and thank you for great management.
Suzanne Andrews . 2024-11-28
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Anastasios was very good in the customer service
Axo . 2024-11-27
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The best service i have ever had from the main man Anastasios.
Ollie Pritchard . 2024-11-26
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Anastasios is so accommodating, great service!
Chudomir Bratoev . 2024-11-26
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Anastasios is the greatest worker ever
Alfie Pennington . 2024-11-26
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Wonderful and very nice! The staff were very friendly, Especially Anastasios.
Aleksey Styrkas . 2024-11-26
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Great food I recommend the classic chicken Anastasios was really friendly. I loved the service.
Aditya Varma . 2024-11-26
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The staff were very friendly especially Anastasios and the food was wonderful. Recommend this chain especially to anyone trying to have fun pleasant time.
Ivan Dimitrov . 2024-11-26
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Manager refused to provide tap water, more concerningly proceeded to claim they have no sink in the kitchen and staff have to go to the toilets to wash their hands. This contravenes multiple health and safety laws. I will not risk eating there.
Adam Cooper . 2024-11-24
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I would expect more toppings on the baconator fries. was ok
David . 2024-11-22
MORE AT Just Eat
Food ok, came without the mayo I asked for
Peter . 2024-11-20
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Anastasios(colleague) provide good service to those customers. He is kind and polite.
Anson YN . 2024-11-20
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Do not order uber eats from here....uncooked and missing food 🤮🤮
Kerry Parker . 2024-11-16
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best burger in sutton. shout out to klaus; always spot-on with the service...!
Andy Williams . 2024-11-12
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did you guys run out of bacon? the last few times I've ordered baconator fries there's been no bacon on them
Chloe . 2024-11-10
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I thought I’d get a bun and salad just a cold patte and cold chips
Mary . 2024-11-09
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Very clean restaurant. Im always served by polite, nice people.
Kris . 2024-11-08
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Had the sausage & egg breakfast muffin, very nice
Brian Hill . 2024-11-07
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Very small portions for a high price
Florence James . 2024-10-31
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So poor.. we didn’t get our order.awaiting refund as the driver ran off with the food.
Keeran . 2024-10-27
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My burgers and chips were cold and wet from the melted frosty leaked in the bag
Kelsey . 2024-10-23
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Food was nice but I do think the burgers are a tad too greasy. The chicken was great.
john gibson . 2024-10-23
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Disappointing. Much more expensive than Burger King and the burger wasn't as good.
gerbil england . 2024-10-21
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Best food I’ve had in a long time
Nathan . 2024-10-20
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I found the food to be warm at best & rubbery. The order was given to me wrong. Disappointing
sme . 2024-10-20
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I ordered a chicken wrap and it was delivered with no chicken in it. Just lettuce and onion!?!? The clue is in the name but they struggled.
Matthew . 2024-10-15
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Food is perfect and quick service time
Lily . 2024-10-14
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Great food, tidy restaurant, attentive and professionally friendly staff always feel welcomed and always returning due to. Big shout to klaudio and naastasios always going the extra mile with each customer... Lots of smiles and good energy. Defo the best fast food service in Sutton.. These individuals need to be rewarded as they play a big part in the atmosphere and staff effectiveness.
Tino . 2024-10-10
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Service was great Appreciate Staff
Haider Rana . 2024-10-09
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Food was Delicious 😋 Will definitely visit again.
MahNoor Afzaal . 2024-10-09
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The food here is amazing, definitely recommended!
Hemant Nanick . 2024-10-06
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so much better than mcdonalds, these spicy nuggets, wow
Nick . 2024-10-06
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The fries were very good but the Burger was dry and seemed old.
Pap Zoltán . 2024-10-06
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Delivery was late, food was cold and was very poorly put together, will not being ordering from Wendy’s again
Louie . 2024-10-04
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Everything was good. Will visit again
Zaid Ali . 2024-10-03
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Bacon stir fries was delicious….Recommended
Irfan afzal . 2024-10-03
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Perfect place to Eat In Delicious Burgers… Friendly Staff 😀.
Chaudhary Adnan . 2024-10-03
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Lovely Environment…..Enjoy The Burgers
Sheikh Shary . 2024-10-03
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They didn’t give us any of the food what I order only a burger and chips for 25 pound
Ryan . 2024-10-02
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Twice we've ordered for delivery, twice it's been abysmal. Mistakes with the order, cold food, missing toppings, poor portions... chicken wraps contained about one third of a chicken fillet slice, tortilla was limp and the avacado was pasty... Still hungry and hangry....
Jimmy McCauley . 2024-10-01
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Great branch. Good service thanks to Kayden. Nice wendys
Fizah Daudi . 2024-09-18
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Decided to try Wendy’s for the first time as I had heard good things about the food, staff and atmosphere and I was not disappointed at all.
Paulina Lak . 2024-09-18
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The best hamburger I've had. Service was good
David Sewell . 2024-09-15
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Just a simple afternoon meal with family. Been a few times before so feel ready to review. Food is burger menu fare with their own variations, notably jacket potatoes and more options for fries. Pricier than McDonalds or Burger King i would say to give some context. Food served is has always been cooked well and doesn't take too long. Service is ok and main let down as with most eat in areas, not cleaned and tables wiped enough - last time was a Sunday pm and small number were dining in, so not sure why that is not taken care of. if busier earlier. Often have their meal option with a frosty, a vanilla or chocolate style shake which is good, if not amazing. Other disappointment last tine, was they were not serving their jacket potato options, something the wife likes going there for. Only first time out of three, so may have just been a supply issue.
Sean Tears . 2024-09-13
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Great Management In The Store. Appreciate The Efforts Who else is running the store. Food and environment was amazing.
Lilli Lawrence . 2024-09-13
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Coffee was not covered properly spilt all over the bag and food
Lukasz . 2024-09-13
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Great Customer Service and food was tasty. Will visit again
shaheen khalid . 2024-09-12
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Perfect Place To Eat In. Delicious Triple Cheeze Burger. Lovely Environment Recommended This Place
Afzaal Ahmed . 2024-09-12
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Warm and delicious food, lovely atmosphere, and kind staff. Definitely worth every penny.
Suha Fiyaz . 2024-09-09
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Lovely staff, were extremely helpful with finding what I wanted to order and ensuring the order was right.
Ryan Garrett . 2024-09-09
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From the moment I walked in the staff seemed friendly and helpful and I’ve never been to Wendy’s before, the burger was so nice I will certainly be coming again.
Jess Hughes . 2024-09-09
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Just to say this was my first time in Wendy’s and I was just expecting another macky d’s, if I’m being honest, how wrong I was I had a Dave’s double but added some cream cheese and omg it changed my life, on and btw your fries are way better than macky d’s I will deffo be coming again. Just next time maybe put a little more cheese on the loaded fries I ordered. They were still nice.
thomas dunbar . 2024-09-09
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Food is way better than other fast foods. They have kids menu. Place is always clean, atmosphere friendly, and clean.
Liliana Yo . 2024-09-08
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The food was perfect, delicious and hot. The service was amazing. I will be returning to shop in the future.
Aneta J . 2024-09-08
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Small but perfectly made wrap. Service was fine and the kitchen area looked clean. The few staff were very busy with no break between customers, (the order board updates showed this), and it was clear that there was no spare capacity to clean tables or empty bins without compromising customer service and wait times. Otherwise it was fine.
Raz Razzy . 2024-09-07
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I went in for lunch the other day, been many times since Christmas as the service or management had improved, one of the manager I believe her name was Lucy was very friendly and helpful however my experience this time was absolutely disgusting... management was rude I've never seen this lady before but apparently she is store manager and she can't even give good customer service, very rude and abnoxious. I asked for lucy but apparently she's left which I think was a horrible idea as she gave excellent customer service everytime.where the staff now don't care at all.
Joseph Garnish . 2024-09-06
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Food is bland AF, the staff are rude and about as useful as a chocolate teapot with none of benefits. On a plus, they do have halal chicken.
Ahad Surooprajally . 2024-09-05
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I decided to get a jacket potato from Wendy's. After all, you can't go wrong with a jacket potato, but I was sadly wrong. The chilli topping had a lack of substance, and the potato was slightly underdone. The restaurant was very quiet with only me there. In contrast, the burgers are delicious. So much so I felt compelled to go go back and thank the manager and staff. But the jacket potato did not warrant a return visit to express my thanks
David Denyer . 2024-08-31
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Ordered breakfast and was disappointed to receive fries instead of the breakfast potatoes. And the fries were overcooked so they were hard too. Not very happy about my order.
Eric . 2024-08-28
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Nice place food not bad I had chicken wraps which were nice
Julia Swan . 2024-08-27
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No lettuce in all three burgers
Thiviya . 2024-08-24
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Best burgers in Sutton! Thank you Anastasios for the service!
marios kanani . 2024-08-19
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Expensive meals and the size is not so big. The avocado of the salad is better to be cutted not like a guacamole. The chicken nuggest and the chicken burgers was tasty.
Victor Michael S.M. . 2024-08-17
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Collect our order in about 2-3 minutes. Proper burgers clean restaurant and friendly staff. Anastasios was very helpful with our requests.
Kratos 1 . 2024-08-16
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Baconator is a must if you visit them. The staff is friendly and polite. Anastasios served us with a smile! Definitely coming back!
Free 28 Ιουλίου . 2024-08-14
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Quick service and delicious food.
Boris Casano . 2024-08-13
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Expensive for quality and size of products. Not very clean inside the restaurant especially in the toilets. First and last time in Wendy's.
Witold Baranowski . 2024-08-12
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The worker (Nashawn) I believe, had some amazing service and did everything I asked.
Aayan Khan . 2024-08-12
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Very friendly co-workers and well prepared food. The cleanliness was perfect as well as being tidy with professional service.
sf tp . 2024-08-12
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food tasted nice, great customer service from nashawn!!
keahna dawkins . 2024-08-12
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People were kind and efficient helped a working person
King Tyler . 2024-08-12
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Cheese fries were just chips with sauce dumped in a vague lump on them
Stephanie . 2024-08-10
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it was freebie Friday and we was meant to get 6 chicken nuggets as our order was over £20. but we did not receive or able to put that it was missing
Christopher . 2024-08-09
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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940 Opinions
Absolute gem of a place to watch the footy on the weekend. Service was absolutely amazing! Chelsea managed to make sure everything was running smoothly outside and inside the bar. She was great! Definitely recommend going in ✌️
101 Opinions
Whilst the Brook's main dishes consist of battered and fried chicken and fish replacements from the asian supermarket (by the brand TKC, see pictures attached), the owner Thea - a miserably failed country singer- is literally one of the most passive aggressive, arrogant, evil, ungrateful and patronising employers I have ever had. 0 capability to own a business or take any responsibility or accountability, ever. As a vegan herself, it seems quite pretentious to brand yourself as someone who's nice to animals but a total bully to humans/ employees. This place looks closed for now and seems to have gotten what it deserved. Rebranding an already existing, asian product as your own, simply does sit not well with me and shouts peak of white entitlement.
914 Opinions
The food was excellent. The service was excellent. Our waitress ,Jess,was so great . Kind , easy to talk to ,loved her job , just lovely an asset to the restaurant. I will come back and recommend to friends , hopefully they get Jess as their waitress .
5 Opinions
Absolutely delicious and very reasonably priced. Huge choice of meals although we only go for their breakfasts. Pancakes and french toast is a must to try! Only reason this is not given five stars is down to the fact they only accept cash which wouldn’t be a problem if there were more cash machines working nearby. Despite this I highly recommend it.