Based on 931 opinions finded in 2 websites
Based on 931 opinions finded in 2 websites
Opinions
Nice place, great staff, great atmosphere.
Richard Freeman . 2024-11-16
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Thought we were going speed dating but turned out to be a great pub quiz!
Amie Steele . 2024-09-12
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Took my cousins for a night out/ it was fab..
jodi gray . 2024-09-04
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Highly recommend. Having worked in Sutton for years had not been here before! The staff were lovely and i really liked the decor. Can’t wait to go back! Highly recommend
mandy clements . 2024-08-30
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We went to the Ska/Punk music event at the pub, people were dancing and singing it was a great atmosphere. Bar service very good. Great atmosphere and new management have really changed the Pub into a great little venue for Sutton.
Belinda Burchell . 2024-08-26
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i had a sick time!! the drinks was really cheap!! went on a date and ended up here doing quiz night, with norris the monkey!! sick time!! lolz
chelsea w . 2024-08-22
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Came for the quiz, had a lovely evening, was a good laugh. If you put the home made play dough in the oven, you would of got bread 😂 x
Bethany Saunders . 2024-08-22
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Staff are friendly. Great quiz night with Aaron!
Rachel Saunders . 2024-08-22
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Recently went after new ownership. Has a really good vibe with great themed nights. Pub quiz is also sick too (RIP Norris the Monkey)
Alan R . 2024-08-22
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Lovely place for a meal & catch up with family. Will certainly pop in again when in Sutton
Janet Attwater . 2024-08-14
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My first time in this pub and the new owners were super welcoming, great group of regulars and really friendly staff, music was top tier and drink prices reasonable! 5 stars across the board, can’t wait to come back!
Melanie Tinsley . 2024-07-28
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I have recently started going back to Ebb & Flow and my goodness you can really notice the positive change! The atmosphere, the managers, the staff and the venue aesthetic! This is definitely a top tier venue that Sutton needs to keep! The array of food & drinks are top notch! I recently attended their drag karaoke & metal night over the weekend and it’s been a fantastic weekend, certainly one to remember! Can’t wait for the next events coming up!
Hawkins Magik . 2024-07-28
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Always loved ebb and flow as the food is absolutely amazing, the drinks deals are always brilliant and the staff are so welcoming especially Becca! The new manager Felicia is so lovely and since her taking over you can see the impact as there are more events for different ranges of people, the food is better than ever, even more drinks deals and such a lively fun atmosphere. Couldn’t recommend more!
Indea . 2024-07-27
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EXTREMELY NICE STAFF AND SERVICE!! DEFINITELY RECOMMEND Great place! if you come to Sutton check out this pub. It's incredible!
Ítalo Almeida . 2024-07-27
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Lovely little pub! 5 stars all round. Will defo be coming back soon 😁
Aaron Winter . 2024-07-23
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Honestly this is a really bloody good pub. I've been to all the other pubs in the area and the atmosphere in this one is the best and the managers there are really inviting and there's a great relationship between the management and the staff and this all adds to basically a great experience I actually got on really well with the staff that worked there they seem so happy. I think they've got new management now and everyone seems like they're in a really good place. Would definitely recommend for both random drinking and a family meal.
Adam Pearce . 2024-07-23
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Staff were very friendly and helpful even though I could see they were completely run off their feet. We attended a kids party in the daytime which ended up being very busy! That being said, management were so helpful and went above and beyond to make the day a success! The food was actually pretty too and no complaints as far as I know? Thanks again to the EBB & FLOW Team 😁
Leo's Animal Friends . 2024-07-21
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Great boozer lovely staff , said to myself would never go back but since the staff had changed thought I'd give it another go , (very glad I did ) went to watch the football with a pal but got let down so was riding solo , one of the bar staff must have noticed I was on my own , he had finished shift early and give me the pleasure of getting absolutely smashed by him at pool 😭 made me feel right at home will def be returning five stars from me
lewis p . 2024-07-21
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OMG seriously down hill. Pub dead. sure it smelt like drugs were being smoked inside. Awlful Loud Music. How can a pub go downhill so quickly. Dreadful
G LONG . 2024-07-21
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Great atmosphere. Staff are really friendly. Have been there a couple of times now and would definitely go again Lovely pint of Guinness 👍🏻
Gus Quigley . 2024-07-21
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Excellent little local pub. Nice menu very reasonably priced. Nice cosy atmosphere and very friendly staff which makes a huge difference to customers. Definitely my local from now on.
evelyn sleator . 2024-07-21
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The staff are very friendly and welcoming. I felt very comfortable there and some good food too definitely hits the mark.
Damien Adie Montenegro . 2024-07-21
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Ordered my fish&chips it made me feel sick food was soggy and just disgusting in general, the fish stank very bad.There was a strange smell of urine in the restaurant, wouldn't recommend even eating there. The staff are rude and are careless and treat customers poorly. Worst food I've had in Sutton.
Peko Kar . 2024-07-19
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Had an excellent experience at ebb and flow love all the staff an a lovelly atmosphere in the pub. Chloe in the most amazing friendly lady made sure I injoyed my evening with here England passion an perfection the new owners are lovelly and brought inspiration to my local town
Kevin Pyne . 2024-07-15
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I was served by Chloe and can easily say it was the best service I’ve ever had. So smiley and always happy to help :) 10/10
Christian Spencer . 2024-07-14
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First time coming here, absolutely loved it., great atmosphere Will definitely be coming back in the next couple of weeks
Oliver Davies . 2024-07-11
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Staff really nice amazing service make customers feel comfortable
Courtney Hamilton . 2024-07-10
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Best pub in sutton and the best atmosphere for the euros
Andi Vogli . 2024-07-10
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Lovely bar amazing environment must come
Daniel Burrows . 2024-07-10
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What a wonderful establishment! The staff were really friendly and attentive and I will say that the atmosphere has changed for the positive. Will definitely be frequenting the pub more often and recommending friends who are in the Sutton area!
Paul Davies . 2024-07-09
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My best friend had a son’s 1st Birthday in there and the hospitality has been amazing since new management. I love the vibe in there and I would definitely recommend. We even watched the England football game afterwards.
Gina Tharmapalan . 2024-07-07
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First and last visit to this establishment for lunch today, despite advertising a lunch menu, the kitchen wasn't open at lunchtime! Suggest you employ more staff!
Christine Smith . 2024-07-05
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I came to eat with my family and was served by Becca, she gave my son colouring and was very attentive towards him, really enjoyed the food and really like the new fairy lights and different layout! Will definitely e back!
Adam Butcher . 2024-06-30
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Great time here, Becca’s service was impeccable, will definitely return
Adam . 2024-06-30
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Had a great time there for drinks with mates. Shout out to Josh who helped us with our drinks selections!
Alex Robinson . 2024-06-30
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I really like the place, I play poker every now and then, Josh is a great host. I think it’s the best bar in sutton. Got the best music as well.
Ale Willer . 2024-06-30
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Ebb and Flow in Sutton is a lovely pub with a cozy atmosphere and great cocktails. The highlight of my visit was the outstanding service from Josh, who was friendly and attentive. I will definitely be back.
Natasha Barttelot . 2024-06-30
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Came here the other day with my best friend, we had such a lovely time, we were served by Becca, she was so friendly ☺️ great place to come to for an evening, lovely atmosphere!
Danielle Pemberton . 2024-06-30
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Went to ebb and flow for a few drinks with the girls and we had a lovely time. We were served by Becca, who was super friendly and helpful. Would definitely recommend
Izzie Jovanoski . 2024-06-30
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Had a great meal and enjoyed some drinks here for a family lunch, friendly service by all the staff especially Becca who looked after our table! Will return!
Tanya . 2024-06-30
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Everything on point lovey place.
Samantha Allen . 2024-06-29
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Aggressive management! Really rude spoke badly of all off there employees. Wouldn’t go back here. Children out of hours running around and distrupting my pool game.
Billy . 2024-06-28
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Food was okay. New management are unfortunately even worse than the previous holding managers. Nothing will compare to what this place was run as to when Natalia was running it at. I have no hope for this places future, the sooner this venue turns into a tescos express or a Sainsburys local, the better for the community.
Robert Mukawimbé . 2024-06-28
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New owner are really lovely and friendly and always welcoming. Love coming here .
Sharon Gant . 2024-06-28
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Great night at ebb and flow they can't do enough for you
John Tierney . 2024-06-28
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Excellent service from the staff.
Christine Giddings . 2024-06-28
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What a loss! This place used to be my favorite pub, offering good beer and excellent service. Unfortunately, since coming under new management, my experience has drastically declined. The new management? lacks the essential customer service skills necessary for this industry. Her unprofessional behavior is disappointing and unacceptable in hospitality. The quality of the beer has deteriorated significantly, with an unpleasant smell now accompanying each pint. Additionally, the atmosphere has become chaotic, with children running around unchecked. This establishment no longer provides the enjoyable and relaxing environment it once did. Regrettably, I will not be returning to this pub and cannot recommend it to others.
Grzegorz Ryba . 2024-06-25
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Best service in Sutton. Will definitely recommend to anyone who wants to come and chill and have so much fun time ! Lovely staff members !
Jasmine Butterworth . 2024-06-23
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amazing customer service as someone who works in a customer service based job myself i loved the service!!!!!!! sooo polite and friendly!! normally go to a different local but just from the customer service i experienced here will definitely be my new local. I’m sure it’s under new management and could not have been a better decision!!!!
shannon davis . 2024-06-23
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Best place in Sutton! Staff are wonderful!!!!
Andi Vowers . 2024-06-15
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This place was amazing because the staff were great today and the food l tried the nachos were beautiful ❤️ atmosphere is good because people were playing pool and battleship and ladies day at epsom
Felicia Willis . 2024-05-31
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Katie emily ethan and chloe are great lovely pub and clean!
Andrew Hodges . 2024-05-29
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Enjoyed some great food and drink outside this vibrant pub in the sun. I've added it to my barguide.london site too!
Vicky Simmance . 2024-05-21
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Laurel and Katie were great hosts. We will be bk soon. Had lovely cocktails and beers in the afternoon. We will be back soon
maud s . 2024-05-08
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Becca was amazing thanks so much xxx
Alice Brown . 2024-04-30
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Didn’t seem so bad… Until we came in, for opening hours of 2am and the pub closed down at 11pm… outraged.
B F . 2024-04-26
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The vibe was soooo good. It was amazing. Lovely and tasty food too
Ijeoma Durunguma . 2024-04-09
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Really nice place for a drink or meal. Friendly staff.
Howard Coan . 2024-04-04
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Avoid at all costs, when we walked in it was like a ghost town, should have realised something wasn’t right, waited nearly an hour for food to arrive, we sat and watched other people who ordered after us get their food, when it finally arrived the jacket potato was stone cold, the scampi on the surf & turf was cold, glasses were dirty and staff didn’t seem to care at all. Won’t be returning as the cold food makes me wonder about the H&S practises in the kitchen.
Northernkiwi . 2024-02-20
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I recently had an incredible experience at this venue! The ambiance was inviting, the staff was friendly and attentive, and the menu offered a delightful array of mouthwatering dishes. Each bite was a burst of flavor, and the drinks were expertly crafted. The attention to detail in both service and presentation truly set this establishment apart. I can't wait to return – a definite five-star gem!
gabi krawg . 2024-01-17
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Steve Facey 's NYE was awesome 👌🏽 Amazing DJs Dolly Rockers smashed it.
Miranda Friday . 2024-01-07
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Had a brilliant time here for New Year's eve. Music was banging!!
Zel St . 2024-01-01
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I’ve been coming to Ebb&Flow for years I always enjoy my time there. The service is outstanding very friendly & talkative staff with a passion for their job. Always look forward to a rare night out in the venue as they have very nice security and great tunes. The bar staff are very good at recommending food and drink choices if you don’t know what you fancy
Lucy Graham . 2023-12-28
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We all had terrible experiences in your pub last night ! We booked in advance for our Christmas party as we have been used your establishment for many year, when we arrived nothing was ready for us ! The female staff was so rude and unhelpful. The whole night turned into to massive disaster! I would not recommend this place to anyone anymore !
Ewelina Dziedzic . 2023-12-23
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This place used to be good but unfortunately now is the Worst place I’ve ever been, I’d give zero star if I could, never going back there again , super disappointed
Tess San . 2023-12-23
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We popped here for lunch and drinks around 13.00 last Saturday. The penultimate Saturday before Christmas so extremely busy everywhere. The door was shut but we coukd see staff inside. As we opened the door to go in this horrible staff member (lady with blond hair) started shouting at us that they were shut and people kept opening the door and it was going to break. She was so rude and aggressive. Next time if you're shut, put a sign on the door! Really rude and nasty lady.
Heather A . 2023-12-19
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I play Redtooth poker that Ebb and Flow runs on Wednesday evenings. The staff are amazing - very helpful. The poker is fun, lot of welcoming people who make you feel at home. The choice of beers and drinks is fantastic. Would highly recommend a visit on any night - they have other entertainment. Lively , large, modern space!
D N . 2023-12-18
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Went for a festive meal.We were welcomed as soon as we arrived and shown to the table which looked very Christmassy.We were served our three courses which were delicious.Nice thing was being asked if we were ready for the next course.So often it is just put in front of you as soon as you have finished the last course.So nice I’m going again next week.
jeanette smith . 2023-12-13
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I play poker on Wednesdays nights. The poker is run absolutely on point by Josh. All the bar staff are awesome - matt, Katy, josh, jighi the Lankan. Awesome
Vim Nesadurai . 2023-11-30
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Staff are very welcoming and is a warm atmosphere when you come in inside. I recommend highly.
Patrick Keane . 2023-11-30
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Nice place to have drinking session
Jan Egiert . 2023-11-27
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Had birthday party there but got told to leave a hour earlier then previously booked clearly states 2am Friday and Saturday plus this slot was booked for 2am seems its been happening alot recently from other members of the public. Not impressed 😕
samuels63 . 2023-11-19
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Great pub with attentive staff and great drinks. Good music and lovely food Bar staff work really hard
Ellie B . 2023-11-04
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Really lovely place, I enjoyed all food and drinks very much. Will definitely come back very soon!
Dagmara Byler . 2023-11-04
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I would like to highly recommend this restaurant for all people, who want to spend a nice family time or even for romantic night. Food are amazing, all stuff kindness, smiling and high quality of service. Five star is not enough. Very happy customer. Edyta & Family ;)
Edyta Malochwiej . 2023-11-04
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Nice place to enjoy with a family and friends
Redjan meta . 2023-11-04
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Wow what an amazing place such a friendly staff Natalia helped us organised the best surprised party for my partner ! We all had fantastic night thank you Ebb&Flow
Agnieszka Rok . 2023-11-03
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Had a lovely albeit tad expensive late lunch there with friends before heading on to a gig. We were lucky enough to be able to enjoy a drink in their extensive garden, before venturing indoors for our meal.
Désirée Gill-Evans . 2023-10-29
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Came in for lunch, and was served by Ben. His service was second to none! Fantastic, nothing too much, not to mention the food was great. With service like that, why go anywhere else! Looking forward to our next visit!
Sea Kay . 2023-10-11
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Was served by the fantastic Ben. Had a wonderful time with all my family. Food was delicious and served quickly. Prices were very reasonable and can’t wait to come back!
Danielle Biles . 2023-10-11
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Came for a lunchtime meal and was cooked by chef Ben, What a meal! Service out front was fantastic as well! Will be recommending to friends/family!
Nikos Markantonis . 2023-10-11
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Came for game of pool and stayed for food and cocktails and had amazing night and served by Nat who was amazing amd definitely recommend this venue for great night
P7315GHdanielb . 2023-09-28
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Great food and service. Thanks Emily. Will be back
Joanne Ward . 2023-09-28
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Never been here before. Loved the vibe. Emily was friendly and efficient. Would recommend.
Lisa Goddard . 2023-09-28
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Amazing customer service from Katie, very friendly and looked after us! Would go back
Kim Beckett . 2023-09-28
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A nice, cozy pub with an awesome atmosphere. Food is great and the service was excellent. What more could you want from a little boozer?! Thanks to the Manager (Nat I believe) for the awesome service.
36hl . 2023-09-28
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Had a fab night out, great vibe and Josh was extremely friendly behind the bar…..
Matt Robinson . 2023-09-26
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10/10 Ben and katie top tier. Best gaff in sutton
Aston11 . 2023-09-01
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5 stars Ben is absolutely class not only was he great in ebb met him again in zante and he was class 10/10
Max . 2023-09-01
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Really enjoyed this pub while stopping over to see friends in Sutton. Food and staff were amazing and good value
Paul Hurley . 2023-08-27
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Went to ebb for some drinks with some friends we had the most amazing night all thanks to Natalia and her team thank you so much we will be back soon xxx
megan Claxton . 2023-08-27
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I went to ebb and flow today tge food was amazing and the service was excellent thank you so much to natalia and her team for the perfect dining experience x
Armado Lekas . 2023-08-27
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Went to ebb and flow with my sister and our children as were here on holiday we have poped in almost every day as our kids love the toy corner that is open in the day Natalia and her amazing team have most definitely made our holiday xxx
Silvia Vidhi . 2023-08-27
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Ben and Matt were absolutely incredible, they brought the atmosphere and made our night for what it was. Would definitely come back and would hope that they both were working! Would recommend to anyone and definitely return.
Niall Stephenson . 2023-08-26
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I ate a cowboy burger , for this price what i paid , a very small portion and not very tasty And too expensive
Andrea KOENINGER Adu . 2023-08-07
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Amazing venue, great music on a friday and Saturday night, prices of drinks are perfect for a night out, great location to central London, best place to grab a bite to eat and have a good time out. The staff are very friendly any time of the week and always there to help would highly recommend this bar for any occasion.
Nikos Dimopoulos . 2023-08-05
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All I can say is the music and atmosphere is on point, the food was spectacular, I would like to give a massive shoutout to Natalia, Katie, Ben and Matt for their amazing hospitality and would also like to thank the rest of the team for treating us like more then customers, they make the place feel like you’re right at home and welcome anytime you want.
Chris Callow . 2023-08-05
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Get new security, so disrespectful, rude and have anger issues!
Lizzie Osborne . 2023-07-29
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Nachos were not great at all. Very dry bit stale and tiny in size. Was quiet but was good for a couple on drinks in a Saturday afternoon
Tom Dillon . 2023-07-24
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Went for in for lunch and ordered the wings and ribs sharer, as stated on the menu it's supposed to serve 2 ADULTS with a double portion of wings and some riblets. 6 riblets arrived with little to no meat aswell as only 5 WINGS. What an absolute rip off and lying on the menu. The BBQ sauce was little to no existent making the ribs taste dry, lucky the wings had a decent rub on them. Trying to get a waitresses attention to complain was quiet hard as they seemed more focused on talking to friends at the bar instead of customers. Even if your single portion was 3 wings, we should still at least get 6 wings but to advertise as a double portion and get 5 that's not on. It was almost 10 pound to. Only reason it gets 2 stars instead of 1 is due to the beer being decent. I feel ripped off and lied to.
Havick . 2023-07-16
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Whilst the Brook's main dishes consist of battered and fried chicken and fish replacements from the asian supermarket (by the brand TKC, see pictures attached), the owner Thea - a miserably failed country singer- is literally one of the most passive aggressive, arrogant, evil, ungrateful and patronising employers I have ever had. 0 capability to own a business or take any responsibility or accountability, ever. As a vegan herself, it seems quite pretentious to brand yourself as someone who's nice to animals but a total bully to humans/ employees. This place looks closed for now and seems to have gotten what it deserved. Rebranding an already existing, asian product as your own, simply does sit not well with me and shouts peak of white entitlement.
912 Opinions
The food was excellent. The service was excellent. Our waitress ,Jess,was so great . Kind , easy to talk to ,loved her job , just lovely an asset to the restaurant. I will come back and recommend to friends , hopefully they get Jess as their waitress .
398 Opinions