Based on 386 opinions finded in 4 websites
Based on 386 opinions finded in 4 websites
Opinions
Ordered by Deliveroo. Coleslaw and water missing. Burger not warm and looked pink. Chips overcooked
H HanK . 2024-10-29
MORE AT Google
5star always. Better than KFC and great value for money.
Charlotte . 2024-09-29
MORE AT Just Eat
No chips with my fish burger meal.
N . 2024-09-05
MORE AT Just Eat
staff don't read the notes I stated no mayo no lettuce and they still put it in the burger what if someone is allergic to some food and different drinks were given should be red berries instead of tango apples but I can accept that and rest was good
Mariusz . 2024-09-01
MORE AT Just Eat
consistant quality and delivery time
tracey . 2024-08-26
MORE AT Just Eat
If you want to try te worst chicken in London come to this place 🤮🤮
Ian Moiche . 2024-08-12
MORE AT Google
Great chicken, not greasy at all. They sell monster energy which I’ve never seen before! Really unique edge. Definitely returning!
Jaurieh . 2024-08-05
MORE AT Google
5star*crispy chicken and great value for money. Always excellent
Charlotte . 2024-08-02
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All food was delivered and was hot. The food was pretty good, the BBQ wings were nice as well as the spicy wings. Very nice.
Mitchell . 2024-07-28
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Food took so long! When it arrived, it was the wrong order, tried to call restaurant no answer. Only thing that was right was the chips and they were so soggy!!
Georgia . 2024-07-14
MORE AT Just Eat
I am very disappointed with the quality of the chicken, only small pieces are delivered to me.
Majula . 2024-07-07
MORE AT Just Eat
Guy said card or cash, when I said card or cash, I said cash, it was less paying cash, another guy took the money and charged the same as for card! So always pay by card.
anthony gill . 2024-06-29
MORE AT Google
ordered whole chicken which was old and was smelling bad never going to order again
Dev . 2024-05-31
MORE AT Just Eat
very nice food and friendly staff.
Kashif Ahmad . 2024-05-22
MORE AT Google
the chicken stripes was salty..
Saranya . 2024-05-10
MORE AT Just Eat
Rib meal is only ribs no drink and no chips
Donna . 2024-04-20
MORE AT Just Eat
Loved the sizzling hot chicken
Nana . 2024-04-11
MORE AT Just Eat
the peri peri chicken was very tasty but the chicken strips had a little too much salt
seema . 2024-03-24
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Spicy wings were extremely salty and, not possible to eat more than 1 piece.
Rehana . 2024-03-22
MORE AT Just Eat
chicken was old and tasted terrible
Selina . 2024-03-22
MORE AT Just Eat
Excellent 5* hot and crispy chicken and loads of chips😀
Charlotte . 2024-03-14
MORE AT Just Eat
Chicken was sizzling 🔥and awesome
Nana . 2024-02-25
MORE AT Just Eat
Chicken burger like plastic to eat...
Btisem . 2024-02-23
MORE AT Just Eat
Chicken was rock solid, missing fries for one meal and cheese in burger when clearly states on order - No cheese. Lack of attention to detail, poor quality and an incredibly disappointing meal. Used to thoroughly enjoy food from here but clearly something has changed here recently.
Luke . 2024-02-18
MORE AT Just Eat
Chicken wings were super dry. Not very nice. Felt like it been sitting there all day.
Stephen . 2024-02-18
MORE AT Google
My food was cold and missing items
Paige . 2024-02-17
MORE AT Just Eat
Food was nice but not worth it due to the appalling customer service from the guy behind the till ! He was so rude and patronising to both me and other customers . He shouted at a man infront of a full shop saying “ your cards declined man and repeated it again “ the guy looked so embarrassed and it created an awkward atmosphere . We asked to take some items out of a burger and make it plain and he rudely said “ yes you said plain so I know what you want “ ?? This behaviour is only going to attract the wrong customers .
Susan Taylor . 2024-02-16
MORE AT Google
Chicken was disgusting, Must have been sitting around a long time.
chris . 2024-02-10
MORE AT Just Eat
Hot crispy chicken, hot tasty chips and cold drink what more do you want 5*
Charlotte . 2024-02-04
MORE AT Just Eat
Food was late and cold by the time it arrived. Will not be my first choice for chicken and chips. Many better shops out there.
Mustafa . 2024-01-18
MORE AT Just Eat
Food was late, over cooked, old and dry. Stale buns, ‘chicken strips’ are small 4cm long scraps of old chicken. Absolutely inedible. Old owners were so much better!
Robert . 2024-01-17
MORE AT Just Eat
Excellent food and always good portion size
Mark . 2024-01-12
MORE AT Just Eat
Awful dry inedable chicken. Clearly our order had been cooked a long time before and left in the warming oven, totally dried out chicken, both peices and strips. Disappointed and waste of time & money. On a positive, chips were fresh & tasty.
Simon . 2024-01-08
MORE AT Just Eat
My experience at Dallas Sutton with Service, Food and the Atmosphere has been top notch. I love the Bar.BBQ wings which I get everytime I go there or order online. It’s amazing and delicious. Always fresh for me. Awesome outlet in Sutton is my favourite.
don xila . 2023-12-30
MORE AT Google
Chicken burger good as usual, 1 of the 4 chicken strips missing, and beans pot half missing, so letting things down compared to usual and will be raising complaints if it repeats.
James . 2023-12-30
MORE AT Just Eat
Food is average wouldn’t say it’s terrible but nothing special, however the service is an absolute joke. The guy there is just thick as two planks, so lazy, and works like a slug. Never would recommend it
naeem hamaz . 2023-12-25
MORE AT Google
Perfect! Melted cheese, chicken was salty and lush thank you:)
Indie . 2023-12-13
MORE AT Just Eat
The worst food in the world I got salmonella poisoning and was vomiting all night don’t recommend 🤮🤮🤢🤢
BNG Sqvzlr . 2023-11-23
MORE AT Google
Lovely food. Missed 1 chicken strip & 10 minutes late but thoroughly enjoyed
Ben . 2023-11-12
MORE AT Just Eat
Half my combo order hasn’t arrived
Georgia . 2023-11-07
MORE AT Just Eat
Last sunday, I try the Burger and Fries and I got Food poisoning and now I am Sick for 4 days :( Bad Service Avoid avoid Avoid
Hyderabad TC . 2023-11-06
MORE AT Google
chicken burgers was red in side the burgers they didn't look cook
Rochelle . 2023-11-04
MORE AT Just Eat
Food was great and tasty. Received cold pot of beans instead on coleslaw but no big deal.
Charlotte . 2023-11-02
MORE AT Just Eat
Food was all cold and told its not there fault its cold as they only sell fresh cooked food its a joke
Ray Swan . 2023-10-29
MORE AT Google
Perfect crispy hot chicken and chips. Love 5*
Charlotte . 2023-10-28
MORE AT Just Eat
Ordered 3 piece meal. Only received 2 piece, which were cold and sloppy. Gave it to dog😒
Charlotte . 2023-10-13
MORE AT Just Eat
5* star as always hot crispy tasty, love this place. X
Charlotte . 2023-10-01
MORE AT Just Eat
5*as always, crispy hot chicken the best chips and delivered early. Best value for money as well. 😁
Charlotte . 2023-09-26
MORE AT Just Eat
Gave me 4 wings when I ordered and paid for 6! Chicken dry as a bone. Not nice.
Olivia . 2023-09-25
MORE AT Just Eat
Food was all there and well packaged. Hot. Nice one.
Philip . 2023-09-23
MORE AT Just Eat
Best Taste in the town.. Best staff.. Highly recommended... i love the peri peri wings..
Haris Hassan . 2023-09-16
MORE AT Google
The chicken was not coated properly so by the time it arrived here most of the batter was in the box and I was left with plain chicken ?? The chicken wings were pretty good though .
Leigh . 2023-09-05
MORE AT Just Eat
workers take too long and charge more then they have to
cLoakzy . 2023-09-04
MORE AT Google
Please dont eat here i took fried chicken and chips last monday and i got food poisoning and im still not recovered from it. Horrible experience.
Treshan Perera . 2023-08-31
MORE AT Google
The food was cold once it came.
N . 2023-08-31
MORE AT Just Eat
The the worst customer service you've experienced . food disgust test👎🏻
Kara Kawani . 2023-08-31
MORE AT Google
5*** perfect as always!!Hot crispy wings, lovely chips and 4 hot wings and cold drink in less than 20 mins all for £11.50!!! Can't beat it!!! The best!
Charlotte . 2023-08-30
MORE AT Just Eat
5***perfect crispy chicken, hot tasty chips and cold drink for £7.99 can't be beat LOVE!
Charlotte . 2023-08-21
MORE AT Just Eat
3*Dissapointed today as chicken was sloppy and not crispy like normally is. Normally a5*
Charlotte . 2023-08-16
MORE AT Just Eat
After read the reviews,I will say pls do not buy any foods from this place!!!!! chicken wing was taste horrible salty and the chicken skin hard like rock(bet the wings is already old) And one more thing guys,please be careful with their staffs They will charge you more on you bills. I ordered 2 portions chicken wing (£2.99 per portion)so that mean £5.98 1 pc chicken tight £1.50 each 1 Pepsi £1.00 So all together is £8.48 And the guy said to me all total is £10.50 😡 And I said to him are you sure the total is £10.50?????he just quiet. So I take out £20 and gave it to him and he give me back my change “Only £6.50” So I do maths for him,how much £20-£8.50=£11.50 balance Oh gosh…so guys pls pls be careful and check the price before buying and check your change as well!!!
Connie Baja . 2023-08-14
MORE AT Google
Food wasn't very hot unfortunately
Ree . 2023-08-07
MORE AT Just Eat
5 stars, hot tasty crispy chicken and chips from my fav chicken shop
Charlotte . 2023-08-05
MORE AT Just Eat
I enjoy the food but they never read ( or care) about any notes or requests you ask for. Reminder that! I would have given more stars if I wasn’t a little annoyed!
Payman . 2023-08-03
MORE AT Just Eat
Great today! crispy hot chicken, tasty chips and cold pepsi, all delivered in 20 mins. Happy Customer.
Charlotte . 2023-07-31
MORE AT Just Eat
Disappointing today as chicken was sloppy and greasy. Normally crispy.
Charlotte . 2023-07-29
MORE AT Just Eat
This was bad on every level. The cleanliness, and service left a lot to be desired. Be interested to know the food hygiene score! The food was just grim and decided it would great in a passing bin. Avoid.
TrevorB . 2023-07-28
MORE AT TripAdvisor
yummy!!! hot crispy chicken, lovely chips and cold can of pepsi. Love DALLAS!!!!! Excellent value and so much better than KFC.
Charlotte . 2023-07-28
MORE AT Just Eat
This is one of the worse chicken shop I have ever been. Bought fillet burger on two consecutive days. Both times they served an old chicken burger. Chips were soggy. He refried the chips and gave it to me. No salt and pepper. I got tummy ache after eating that burger. Clearly they are using an old chicken fillets in the burgers. Don’t buy from them.. Not recommended
Muhammad Faiz . 2023-07-26
MORE AT Google
Second time I've ordered, so good! Everything so yummy on point. This will definitely be my go to from now on.
Olivia . 2023-07-18
MORE AT Just Eat
All food was delivered and an additional bottle was also delivered. The boneless chicken pieces seem to have become smaller since I last ordered but also had a bit more gristle. Overall not bad, the food was enjoyable.
Mitchell . 2023-07-15
MORE AT Just Eat
Great food, good portions and delivered in good time
Mark . 2023-07-12
MORE AT Just Eat
Brought Chichen fillet burger and tasted a day old and dry. Wasn't made when I ordered. Burger was ready quickly. Didn't see them making the chicken fillet.
Iqbal H . 2023-06-15
MORE AT Google
Excellent food and quick delivery
Mark . 2023-06-14
MORE AT Just Eat
Really dissapointed as normally excellent. Chips were cold and ordered chicken burger but received spicy burger. Also 1 piece of the 2 piece of chicken was cold and skin was sloppy.
Charlotte . 2023-05-31
MORE AT Just Eat
Staff with there buttocks on food prep area on the phone no service and i was wrong …. Refer to photo
Matt M . 2023-05-21
MORE AT TripAdvisor
Great food and delivered quickly
Mark . 2023-05-17
MORE AT Just Eat
Forgot to put onion rings in burger but still great food and still hot
alex . 2023-05-05
MORE AT Just Eat
I go to this shop nearly everyday after school the food tasted rlly nice and fresh definitely recommend the workers are rlly welcoming
Davina Daescu . 2023-04-24
MORE AT Google
I really love the chicken and chips, especially the Perry Perry sauce and burger sauce. The workers are really nice and always ask me how my day was so I give it a five star rating.
Zion Conteh . 2023-04-24
MORE AT Google
Best chicken wings I’ve had, never gets old! Great customer service also always a pleasure when I’m hungry
Ramses Nkoue . 2023-04-23
MORE AT Google
Very friendly and great customer service very nice chicken wings
Korede Ambass . 2023-04-23
MORE AT Google
Amazing place with very good customer service !
Tariq Jamal . 2023-04-21
MORE AT Google
hi this place is so nice gave us free chicken xx
amy barnes . 2023-04-15
MORE AT Google
Quick and fast food with very little wait time Highly recommended
Matthew Njonjo . 2023-04-14
MORE AT Google
Greta service and food , definitely recommend
TP . 2023-04-13
MORE AT Google
Food is always tasty and all ways made quick I’ve been coming here for years always recommend to come
JoaoDKA 12 . 2023-04-12
MORE AT Google
Really enjoy their BBQ chicken wings. Chips are always fried fresh and they have a good drinks selection
John J . 2023-04-12
MORE AT TripAdvisor
Great service and really good chicken burger.
AXK . 2023-04-12
MORE AT Google
Thank you for the amazing service! Fav food
shifra samuel . 2023-04-12
MORE AT Google
This place has very good food and nice service
Jayden Akin . 2023-04-12
MORE AT Google
The food here is very nice always get it after work
Sheldon Appiah . 2023-04-11
MORE AT Google
Got food poisoning don’t even consider
Daryl Lee . 2023-04-07
MORE AT Google
Avoid. So dirty and chicken burger is stale. If you’re looking for good food, go next door to Ollies Kebab
Mikel Ademi . 2023-04-04
MORE AT Google
Good value, good chicken burger, nice and tangy BBQ chicken
James . 2023-04-01
MORE AT Just Eat
Bought the Lamb Ribs meal. What can I say? There are more meat on my fingers than what I received. I received BONES. I spent £6.99 and still felt hungry. The chips weren’t even chips - they were skinnier than the starving children in my home country. Do better.
Rohannie H. Ignacio . 2023-03-16
MORE AT Google
Wings need to include both types to be honest. They're nice but only one type gets repetitive. Food still good.
Mitchell . 2023-03-11
MORE AT Just Eat
Always superb, recommended to anyone.
Alix . 2023-02-27
MORE AT Just Eat
Food was good, very tasty. All items were delivered and was still hot.
Mitchell . 2023-02-25
MORE AT Just Eat
Driver was polite food was perfect tasted great wing size was incredible I'm feeling very full
Paul . 2023-02-23
MORE AT Just Eat
ABSOLUTELY DISGUSTING!!!!!! Never again! The chick’s burger was stale wit seemed like it’s been there for ages! I’m fuming! From the reviews this place should be closed down!
Disebo Molapisi . 2023-02-20
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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289 Opinions
This place is great if you have kids who won’t sit still in a restaurant for long but you want decent food! Took family over from Italy and even they were shocked at how good the pizzas were! So much better to let the kids burn off some energy while waiting for our food and couldn’t fault the friendly quick service on a Saturday lunch time.
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Lovely food , had a great family dinner after chessington zoo , sevice very good , nice and relaxing
101 Opinions
Whilst the Brook's main dishes consist of battered and fried chicken and fish replacements from the asian supermarket (by the brand TKC, see pictures attached), the owner Thea - a miserably failed country singer- is literally one of the most passive aggressive, arrogant, evil, ungrateful and patronising employers I have ever had. 0 capability to own a business or take any responsibility or accountability, ever. As a vegan herself, it seems quite pretentious to brand yourself as someone who's nice to animals but a total bully to humans/ employees. This place looks closed for now and seems to have gotten what it deserved. Rebranding an already existing, asian product as your own, simply does sit not well with me and shouts peak of white entitlement.